Taylor Freezer C819, C821 Operation Manual

Models C819 & C821

Auto Lift Grills

Original Operating Instructions

073946-M

5/10/11 (Original Publication)

(Updated 10/14/11)

Complete this page for quick reference when service is required:

Taylor Distributor:

Address:

Phone:

Service:

Parts:

Date of Installation:

Information found on data plate:

Model Number:

Serial Number:

Electrical Specs: Voltage Cycle

Phase

Maximum Fuse Size: Amps

Minimum Wire Ampacity: Amps

Part Number:

E May, 2011 Taylor

All rights reserved.
073946-M

The word Taylor and the Crown design
are registered trademarks in the United States
of America and certain other countries.

Taylor Company
750 N. Blackhawk Blvd.
Rockton, IL 61072

Table of Contents

Section 1 To the Installer 1............................................

Installer Safety 1........................................................

Site Preparation 1.......................................................

Electrical Connections 1.................................................

Installation 2...........................................................

Section 2 To the Operator 3...........................................

Section 3 Safety 4....................................................

Section 4 Operator Parts Identification 7...............................

C819 7................................................................

C821 8................................................................

Accessories 9..........................................................

Section 5 Important: To the Operator 10.................................

Section 6 Operating Procedures 11.....................................

Daily Opening Procedures 11..............................................

Loading Store Menu Items To USB 18......................................

Table of Contents Models C819 & C821

Table of Contents - Page 2

Loading Menu Items From USB 19.........................................

Operating Procedures 21.................................................

Daily Cleaning Procedures 23.............................................

Section 7 Troubleshooting Guide 31....................................

Section 8 Parts List 35.................................................

Wiring Diagrams 44......................................................

Note: Continuing research results in steady improvements; therefore, information
in this manual is subject to change without notice.

Note: Only instructions originating from the factory or its authorized translation
representative(s) are considered to be the original set of instructions.

E May, 2011 Taylor (Original Publication)

(Updated October, 2011)
All rights reserved.
073946-M

The word Taylor and the Crown design
are registered trademarks in the United States
of America and certain other countries.

Models C819 & C821 Table of Contents

Taylor Company
750 N. Blackhawk Blvd.
Rockton, IL 61072

Section 1 To the Installer

The following are general installation instructions.
For complete installation details, please see the
checkout card.

cause severe injuries.

This unit has many sharp edges that can

Installer Safety

In all areas of the world, equipment should
be installed in accordance with existing local codes.
Please contact your local authorities if you have any
questions.

Care should be taken to ensure that all basic safety
practices are followed during the installation and
servicing activities related to the installation and
service of Taylor equipment.

S Only Taylor authorized service personnel

should perform installation and repairs on
the equipment.

S Authorized service personnel should consult

OSHA Standard 29CFRI910.147 or the
applicable code of the local area for the
industry standards on lockout/tagout
procedures before beginning any installation
or repairs.

S Authorized service personnel must ensure

that the proper PPE is available and worn
when required during installation and
service.

S Authorized service personnel must remove

all metal jewelry, rings, and watches before
working on electrical equipment.

The main power supply(s) to the equipment
must be disconnected prior to performing any
repairs. Failure to follow this instruction may result in
personal injury or death from electrical shock or
hazardous moving parts as well as poor
performance or damage to the equipment.

Site Preparation

Review the area where the unit will be installed
before uncrating the unit. Make sure all possible
hazards to the user or the equipment have been
addressed.

Electrical Connections

The grill is supplied with one power cord. Check the
data plate on the grill for voltage, cycle, phase and
electrical specifications.

For proper power connections, refer to the wiring
diagram provided inside the left side panel, attached
to the gas manifold assembly. The power connection
is located behind the access line cover on the front
of the grill.

In the United States, this equipment is intended to
be installed in accordance with the National
Electrical Code (NEC), ANSI/NFPA 70-1987. The
purpose of the NEC code is the practical
safeguarding of persons and property from hazards
arising from the use of electricity. This code contains
provisions considered necessary for safety.
Compliance therewith and proper maintenance will
result in an installation essentially free from hazard!

In all other areas of the world, equipment should be
installed in accordance with the existing local codes.
Please contact your local authorities.

The Proper Wire Size and Branch Circuit
Overcurrent Device shall be selected according to
the data label information and in accordance with
CEC Part I 2006, Section 14-100(e)(i).

Note:Allrepairsmustbeperformedbyan
authorized Taylor Service Technician.

Models C819 & C821 To the Installer

1

FOLLOW YOUR LOCAL ELECTRICAL CODES!

CAUTION: THIS EQUIPMENT MUST BE
PROPERLY GROUNDED! FAILURE TO DO SO
CAN RESULT IN SEVERE PERSONAL INJURY
FROM ELECTRICAL SHOCK!

This unit is provided with an equipotential
grounding lug that is to be properly attached to the
rear of the frame by the authorized installer. The
installation location is marked by the equipotential
bonding symbol (5021 of IEC 60417-1) on both the
removable panel and the equipment's frame.

S Stationary appliances which are not

equipped with a power cord and a plug or
another device to disconnect the appliance
from the power source must have an all-pole
disconnecting device with a contact gap of
at least 3 mm installed in the external
installation.

S Appliances that are permanently connected

to fixed wiring and for which leakage
currents may exceed 10 mA, particularly
when disconnected or not used for long
periods, or during initial installation, shall
have protective devices such as a GFI to
protect against the leakage of current and
be installed by the authorized personnel to
the local codes.

S Supply cords used with this unit shall be

oil-resistant, sheathed flexible cable, not
lighter than ordinary polychloroprene or
other equivalent synthetic
elastomer-sheathed cord (Code designation
60245 IEC 57) installed with the proper cord
anchorage to relieve conductors from strain,
including twisting, at the terminals and
protect the insulation of the conductors from
abrasion.

Installation

WARNING: Improper installation, adjustment,
alteration, service, or maintenance can cause
property damage, injury or death. Read the
installation, operating and maintenance
instructions thoroughly before installing or
servicing this equipment.

This machine is designed for indoor use only.

DO NOT installthemachineinanarea

where a water jet could be used to clean or rinse the
machine. Failure to follow this instruction may result
in serious electrical shock.

This grill must be installed on a level
surface. Failure to comply may result in personal
injury or equipment damage.

Installation of Cable Kit

If the unit is permanently connected, the Cable Kit
must be installed. Flexible conduit must be used
when installing the appliance.

Ventilation and Clearance

To ensure proper operation of this appliance, it must
be installed so that the products of combustion are
efficiently removed.

After set up, do not store anything on top of
the grill. Failure to follow this instruction may result
in a fire hazard.

Grease Disposal Container

If the grill is not factory-equipped with grease
disposal containers, the store is required to provide
appropriate grease disposal containers in
accordance with NSF Standard 4 requirements.

2

Models C819 & C821To the Installer

Section 2 To the Operator

The grill you have purchased has been carefully
engineered and manufactured to provide
dependable operation.

This grill, when properly operated and maintained,
will produce a consistent quality product. Like all
mechanical products, it will require cleaning and
maintenance. A minimum amount of care and
attention is necessary if the operating procedures in
this manual are followed closely.

This Operator's Manual should be read before
operating or performing any maintenance on your
equipment.

It is strongly recommended that all personnel
responsible for the equipment's operation and
cleaning review these procedures for proper training
and assurance that no misunderstandings exist.

In the event you should require technical assistance,
please contact your local authorized Taylor
Distributor.

Note: Warranty is valid only if the parts are
authorized Taylor parts, purchased from an
authorized Taylor Distributor, and the required
service work is provided by an authorized Taylor
service technician. Taylor reserves the right to deny
warranty claims on equipment or parts if
non-approved parts or refrigerant were installed in
the machine, system modifications were performed
beyond factory recommendations, or it is determined
that the failure was caused by neglect or abuse.

Note: Constant research results in steady
improvements; therefore, information in this
manual is subject to change without notice.

If the crossed out wheeled bin symbol is
affixed to this product, it signifies that this product is
compliant with the EU Directive as well as other
similar legislation in effect after August 13, 2005.
Therefore, it must be collected separately after its
use is completed and cannot be disposed as
unsorted municipal waste.

The user is responsible for returning the product to
the appropriate collection facility as specified by your
local code.

For additional information regarding applicable local
laws, please contact the municipal facility and/or
local distributor.

Models C819 & C821 To the Operator

3

Section 3 Safety

We, at Taylor Company, are concerned about the
safety of the operator when he or she comes in
contact with the grill and its parts. Taylor has gone
to extreme efforts to design and manufacture built-in
safety features to protect both you and the service
technician. As an example, warning labels have
been attached to the grill to further point out safety
precautions to the operator.

IMPORTANT - Failure to adhere to the
following safety precautions may result in
severe personal injury or death. Failure to
comply with these warnings may damage the
machine and its components. Component
damage will result in part replacement expense
and service repair expense.

To Operate Safely:

DO NOT operate the grill without reading

this Operator's Manual. This manual should be kept
in a safe place for future reference.

S Stationary appliances which are not

equipped with a power cord and a plug or
other device to disconnect the appliance
from the power source must have an all-pole
disconnecting device with a contact gap of
at least 3 mm installed in the external
installation.

S Appliances that are permanently connected

to fixed wiring and for which leakage
currents may exceed 10 mA, particularly
when disconnected or not used for long
periods, or during initial installation, shall
have protective devices such as a GFI to
protect against the leakage of current and
be installed by the authorized personnel to
the local codes.

S Supply cords used with this unit shall be

oil-resistant, sheathed flexible cable, not
lighter than ordinary polychloroprene or
other equivalent synthetic
elastomer-sheathed cord, (Code designation
60245 IEC 57), installed with the proper
cord anchorage to relieve conductors from
strain, including twisting, at the terminals
and protect the insulation of the conductors
from abrasion.

Per IEC 60335-1 and its part 2 standards, “This
appliance is to be used only by trained personnel. It
is not intended for use by children or people with
reduced physical, sensory, or mental capabilities, or
lack of experience and knowledge, unless given
supervision or instruction concerning the use of the
appliance by a person responsible for their safety.”

Failure to follow the instructions below may
result in severe injury or death from electrocution:

S DO NOT operate the grill unless it is

properly grounded.

S DO NOT operate the grill with larger fuses

than specified on the data label.

S DO NOT operate the grill unless all service

panels and access doors are attached with
screws.

IMPORTANT: DO NOT use a water jet or
spray excessive water on or anywhere near the
grill. Failure to follow this instruction may result in

serious electrical shock and cause permanent
electrical and mechanical damage to internal parts.

Failure to follow this instruction may result in:

S

S

S

destroying electrical components

4

serious electrical shock

burns from hot steam

liquid collecting inside the grill and

Models C819 & C821Safety

This appliance must be isolated from all
combustible construction and materials including,
but not limited to: walls, partitions, furniture, floors,
curtains, paper, boxes, and decorations. Failure to
comply may result in a fire and cause destruction
and severe injury.

FORYOURSAFETY

Do not store or use gasoline or other
flammable vapors or liquids in the vicinity of
this or any other appliance.

USE EXTREME CAUTION while setting up,

operating, and cleaning the grill.

S Avoid coming in contact with hot grill

surfaces or with hot grease.

S DO NOT prepare or remove product without

proper equipment.

S DO NOT allow untrained personnel to

operate this grill.
Failure to follow these instructions can result in burn

injuries.

Take caution to protect eyes, lungs, and all
parts of the body from potential harm when using
any chemical cleaner. Failure to follow this
instruction may result in a chemical burn.

DO NOT use any abrasives or cleaners
other than approved foodservice cleaners and
degreasers. Failure to comply may cause illness to
the consumer and may also damage grill surfaces.

For thorough cleaning, the grill must be
pulled away from the wall. Before moving the grill,
remove the grease cans. Turn off the gas at the
quick connect shut-off valve on the flexible hose.
Disconnect the gas quick connector. Disconnect the
tether to the grill, which is located on the back panel
of the unit.
To return the grill to its original position, reverse the
steps. Use extreme caution to smoothly and slowly
roll the grill backward into place.

Failure to do so may cause the grill to tip and can
result in severe equipment damage or personal
injury.

DO NOT use cold water or ice to cool the
upper platen or the lower cook surface. Failure to
follow this instruction may result in:

S serious electrical shock

S

S

destroying electrical components

burns from hot steam

liquid collecting inside the grill and

S DO NOT obstruct the ventilation openings at

the rear of this appliance.

S DO NOT obstruct the flow of air in and

around the grill.

NOTICE all warning labels that have been
attached to the grill to further point out safety
precautions to the operator.

Models C819 & C821 Safety

5

This piece of equipment is made in America and has
American sizes on hardware. All metric conversions
are approximate and vary in size.

NOISE LEVEL: Airborne noise emission does not
exceed 70 dB(A) when measured at a distance of

1.0 meter from the surface of the machine and at a
height of 1.6 meters from the floor.

If the crossed out wheeled bin symbol is
affixed to this product, it signifies that this product is
compliant with the EU Directive as well as other
similar legislation in effect after August 13, 2005.
Therefore, it must be collected separately after its
use is completed, and cannot be disposed as
unsorted municipal waste.

These instructions are valid only if the country code
symbol appears on the appliance. If the symbol does
not appear on the appliance, refer to the technical
instructions which give the necessary instructions for
adapting the appliance to the utilization conditions of
that country.

The user is responsible for returning the product to
the appropriate collection facility, as specified by
your local code.

For additional information regarding applicable local
laws, please contact the municipal facility and/or
local distributor.

6

Models C819 & C821Safety

Section 4 Operator Parts Identification

C819

Figure 1

ITEM

1 CAN A.-GREASE X73944

2 SLIDE-GREASE CAN 073293

3 PANEL-SIDE UPPER-LEFT 073990

4 SCREW-10-32X3/8 SLTD TRUS 024298

5 PANEL-SIDE-LOWER-LEFT 073992

6 PLATEN A.-SERVICE X73741-23

7 PANEL A.-BACK SERVICE X69664

8 DEFLECTOR A.-FLUE X69657

9 SCREW-3/8-16X1-1/2 SERR 020129

10 KIT A.-GREASE SHIELD X78330-SER

11 PANEL-SIDE UPPER-RIGHT 073989

12 PANEL-SIDE-LOWER-RIGHT 073991

DESCRIPTION PART NO.

Models C819 & C821 Operator Parts Identification

ITEM DESCRIPTION PART NO.

13 NUT-JAM 1 1/2-12 STEEL 073594

14 CASTER-5" 7-5/8 STEM 078377

15 CASTER-GRILL 5" SWIVEL

W/LOCK

16 KIT A.-GRILL CONTROL X73474-SER

17 PANEL A.-FRONT-LOWER X69660

18 SWITCH-ROCKER-DPST-10A 076989-WP

19 PLUG A.-USB CABLE 073808

20 BUTTON-OPERATOR-BLACK 076012

21 BUTTON-OPERATOR-RED 076011

22 PANEL A.-LIGHT X69678

7

073240

110902

C821

ITEM

1 CAN A.-GREASE X73944

2 SLIDE-GREASE CAN 073293

3 PANEL-SIDE UPPER-LEFT 073990

4 SCREW-10-32X3/8 SLTD TRUS 024298

5 PANEL-SIDE-LOWER-LEFT 073992

6 PLATEN A.-SERVICE X73741-23

7 PANEL A.-BACK SERVICE X69664

8 DEFLECTOR A.-FLUE X69657

9 SCREW-3/8-16X1-1/2 SERR 020129

10 KIT A.-GREASE SHIELD X78330-SER

11 PANEL-SIDE UPPER-RIGHT 073989

12 PANEL-SIDE-LOWER-RIGHT 073991

110902

DESCRIPTION PART NO.

Figure 2

8

ITEM DESCRIPTION PART NO.

13 NUT-JAM 1 1/2-12 STEEL 073594

14 CASTER-5" 7-5/8 STEM 078377

15 CASTER-GRILL 5" SWIVEL

W/LOCK

16 KIT A.-GRILL CONTROL X73474-SER

17 PANEL A.-FRONT-LOWER X69660

18 SWITCH-ROCKER-DPST-10A 076989-WP

19 PLUG A.-USB CABLE 073808

20 BUTTON-OPERATOR-BLACK 076012

21 BUTTON-OPERATOR-RED 076011

22 PANEL A.-LIGHT X69678

073240

Models C819 & C821Operator Parts Identification

Accessories

Figure 3

ITEM

1 SHEET-RELEASE (BOX 9) 073442

*2 RETAINER-SHEET RELEASE

(RETENTION BAR)

**3 CLIP-RELEASE MATERIAL

W/TAB

4 SCRAPER-TEFLON WIPER 075887

DESCRIPTION PART NO.

072845

072673

Models C819 & C821 Operator Parts Identification

ITEM DESCRIPTION PART NO.

5 STRIP-REPLACEMENT 075888

6 CLEANER-STERA SHEEN

(CASE OF 6, 1 QT. BOTTLES)

***7 HOLDER-CLEANING 073736

***8 PAD-CLEANING 073737

* SHOWN PER PLATEN
** SHOWN PER PLATEN

(NOTE: EXTRA CLIPS ARE SENT WITH GRILL)

*** SOLD SEPARATELY THROUGH YOUR LOCAL

DISTRIBUTOR

9

073160

110602

Section 5 Important: To the Operator

ITEM

1 RAISE BUTTON

2 STANDBY/COOK MODE BUTTON

3 MASTER POWER SWITCH

4 COVER A.-USB

5 CLEAN MODE KEY

DESCRIPTION

Figure 4

10

ITEM DESCRIPTION

6 PROGRAM KEY

7 TEMPERATURE INDICATOR LIGHTS

8 POWER KEY

9 FUNCTION DISPLAY

10 MENU SELECT KEYS

Models C819 & C821Important: To the Operator

Section 6 Operating Procedures

The Models C819 and C821 are 24” (610 mm) grills.
The C819 is equipped with two independent 12”
(305 mm) upper platens and the Model C821 is
equipped with one independent 12” (305 mm) upper
platen.

These grills are capable of cooking a variety of
products and feature two cooking options. They
provide all the features of a flat grill as well as the
advantages of two-sided cooking.

Note: The two platen Model C819 has been
selected to illustrate the step-by-step procedures.
For grills equipped with less than two platens,
perform the following steps as appropriate for your
grill platen configuration.

Daily Opening Procedures

Before operating the grill, the release material
sheets must be installed on the upper platens. The
release material sheets are reversed and rotated on
a daily basis (black side vs. brown side.)

Step 1

Slide the release sheet retainer through the hemmed
end of the release material sheet.

Figure 5

Step 2

Hook the release sheet retainer on the release
material shoulder screws at the top of the upper
platen.

Perform the following steps for installing the release
material sheets:

CAUTION: Make sure the grill is COOL
before attempting to install or remove release
material sheets.

Models C819 & C821 Operating Procedures

11

Figure 6

110531