Tansun Quartzheat SOR 210IP, SOR 210IP UK, SOR 210IP EU, SOR 215IP, SOR 215IP EU Reference Manual
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©Tansun Limited 2013 Part No. 042220 Issue. 3c
F ol l ow i n g i nf o r ma t i on is o nl y fo r E U - me m be r st a t es :
The use of this symbol indicates that this product may not be treated as household waste. By ensuring this product is disposed
of correctly, you will help prevent potential negative consequences for the environment and human health, which could
otherwise be caused by inappropriate waste handling of this product. For more detailed information about recycling of this
product, please contact your local council, your household waste disposal service or t he shop where you purchased the
product.
Fig. T Fig. U
7. Remove the screw (Fig. U) from the side reflector and lift it up away from the heater to remove it. Repeat at opposite end to remove other side
reflector.
8. The emitter the wires should be pulled out of the side slots and the emitter can be lifted up completely (Fig. V). The wires should be gently pulled so
they come out from behind the reflector.
9. The emitter should now be removed from the heater as shown in Fig. X.
10. Refit the new emitter in reverse order ensuring that no wires get trapped and all screws are fully tightened.
Fig. X
Fig. V
Reference Manual
Sorrento IP
Single
UK & EUROPEAN MODELS:
SOR 210IP, SOR 210IP UK, SOR 210IP EU,
SOR 215IP, SOR 215IP UK, SOR 215IP EU,
SOR 220IP, SOR 220IP UK, SOR 220IP EU.
Spectrum House, Unit 1 Ridgacre Road,
West Bromwich, West Midlands, B71 1BW, England.
Tel: +44 (0)121 580 6200 - Fax: +44 (0)121 580 6222
Email: quartzinfo@tansun.com - Website: www.tansun.com
Use MCB Type 3 or C.
W AR N I NG : R i sk o f F i re
Keep combustible materials such as furniture, papers, clothes and curtains at least 1.8m (6 feet) from the front of the heater and away
from the sides and rear. If the heater is to be used outside, we recommend that a waterproof or indoor socket is used.
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I nt r od u c ti o n
The Sorrento IP heater produces radiant heat like t he sun, warming people and objects rather than the air in between. It is mounted on an adjustable
bracket that allows the heat to be directed exactly where it is required. Its attractive, lightweight design means that it is effective yet unobtrusive. The
Sorrento IP heater is designed for indoor and outdoor use so is therefore weatherproof.
Please read the following instructions carefully before use. The safety of this heater is guaranteed on ly by its correct usage in accordance
with these instructions, therefore it is recommended that they are retained for future reference.
S pe c if i c at i on
T a b le 1 . U K an d E u r o p ea n H e a t e rs
C au t io n
Before using this appliance:
- Check that the voltage indicated on the type plate corresponds to the mains supply voltage.
- Ensure that the heater has been securely fastened in its final mounting position.
Do not locate the heater immediately below a socket outlet.
Remove the plug from the m ains socket (or disconnect pole switch) during installation, cleaning and/or replacing the emitter
and always ensure that the emitter is cool.
Do not handle the quartz emitter with bare hands. If it is inadvertently touched, remove finger marks with a soft cloth and
methylated spirit or rubbing alcohol. Otherwise, the marks will burn into the quartz glass causing premature heater failure.
Do not use an extension cable with this product.
Keep the mains cable away from the body of the heater which will get hot during use.
Do not cover or obstruct the heater while it is in use.
This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities,
or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance
by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.
Do not insert any object through any slot or opening in the heater.
Do not use if guard is not present.
Do not install less than the minimum mounting distance from the floor.
Do not use the heater in a bathroom.
Warning - this appliance must be connected to a supply that is earthed!
C on f ig u r at i on s
The Sorrento IP heater is a single emitter unit - it has only one emitter. It can be installed as an individual unit or joined to one or two more individual
units. It is supplied with joining bars that connects two heaters together to increase t he size and output of the installation. The maximum number of
single units that can be joined together is three (long joining bars required – available separately). Please read the section ‘joining individual heaters
together’ for information on how this should be done.
No. of Units Voltage No. of Emitters Total Current Total Min. height Min. dist. Min. dist. Dimensions (inc. Weight Ingress
× (Volts) × Power Power (A) per Current (A) from floor from ceiling from side bracket & bars max. (kg) Protection
Model Type
(Watts) (Watts) emitter of unit (m) (m) wall (m) pos.) W × H × D (mm)
(IP)
1 × SOR 210IP 230 1 × 1000 1000 4.3 4.3 2.0 0.3 1.0 402 × 228 × 323 3.4 IP24
1 × SOR 215IP 230 1 × 1500 1500 6.5 6.5 2.0 0.3 1.0 402 × 228 × 323 3.4 IP24
1 × SOR 220IP 230 1 × 2000 2000 8.7 8.7 2.5 0.3 1.0 402 × 228 × 323 3.4 IP24
2 × SOR 210IP 230 2 × 1000 2000 4.3 8.7 2.5 0.5 1.0 402 × 460 × 402 6.8 IP24
2 × SOR 215IP 230 2 × 1500 3000 6.5 13.0 3.0 0.5 1.0 402 × 460 × 402 6.8 IP24
2 × SOR 220IP 230 2 × 2000 4000 8.7 17.4 3.5 0.5 1.0 402 × 460 × 402 6.8 IP24
3 × SOR 210IP 230 3 × 1000 3000 4.3 13.0 3.0 0.5 1.0 402 × 693 × 402 10.2 IP24
3 × SOR 215IP 230 3 × 1500 4500 6.5 19.6 3.5 0.5 1.0 402 × 693 × 402 10.2 IP24
3 × SOR 220IP 230 3 × 2000 6000 8.7 26.1 4.5 0.5 1.0 402 × 693 × 402 10.2 IP24
I ns t al l a ti o n - Al l Co n fi g u ra t io n s
Warning - this appliance must be connected to an earthed supply.
The wired versions (210 UK, 210 EU, 215 UK, 215 EU, 220 UK & 220 EU) are fitted with 5.0 metres of supply cable and a moulded plug, therefore
it is unnecessary to remove the terminal box in order to carry out normal installation of these models.
All unwired versions (210, 215 & 220) should be installed by a suitably qualified electrician, following the instructions below.
All installations must be in accordance with the latest I.E.E safety regulations or equivalent.
We recommend using a RCD where applicable.
If self wiring, a large double pole switch with a 3.0mm contact disconnection should be fitted.
If the supply cord becomes damaged, it must be replaced by the manufacturer, its service agent or a similar qualified person in order to avoid a
hazard.
Please observe the minimum safe distance between the heater body and any inflammable surfaces.
M ai n te n a nc e
In the event of heater failure, or for spare parts or advice, please contact the manufacturer in the first instance.
Disconnect from the mains before commencing any maintenance procedure including cleaning.
To ensure optimum heat effectiveness, it is recommended that that the guard is removed and the reflector is wiped with a lint-free cloth should the
reflector show considerable signs of dust or dirt.
H an d li n g t h e R e pl a c em e nt E mi t t er
Your new quartz emitter should not be handled with bare hands.
Remove finger marks with a soft cloth and methylated spirits or rubbing alcohol. Finger marks will burn into the quartz glass causing it to fail
prematurely.
Y ou r R e p la c em e n t E m it t er
It is very important that your replacement emitter is exactly the same as the one it was supplied with. Failure to fit the exact same type could cause the
heater to fail or even become dangerous especially when used in an outdoor environment.
Please contact Tansun Limited to purchase your replacement emitter and state the model number of the heater you wish to fit the emitter to.
R ep l ac i n g t he E mi t t er
If you are in any doubt about following the procedure below, please contact us for technical assistance. The mains power should be
disconnected before any attempts are made to replace the emitter. The following should be carried out with compliance to the latest IEE
regulations. If you are unfamiliar with installing such fixtures, contact a qualified electrician to carry out.
1. Ensure the heater and emitter are cool and the power supply is disconnected by removing the plugs from the socket outlet - all plugs must be
removed even if only one emitter is to be replaced.
2. Remove the screws from the terminal box at the back of the emitter you wish to replace and lift off the lid - see Fig. P.
3. Disconnect the emitter from the connector blocks by unscrewing the screws highlighted above in Fig. Q and remove the white coloured emitter wires
from the terminal block.
4. At the back of the heater, remove the plate holding the terminal box by removing the two fixing screws as shown in Fig. R.
Fig. P Fig. Q
5. Pull the emitter wires one at a time through the plate to remove as shown in Fig. S.
6. At the front of the heater, the guard in front of the emitter you are replacing should be removed by gently pulling it away from the heater so it prises
out of its locating holes at each end (Fig. T).
Fig. R
Fig. S
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W al l Mo u nt i n g - Th r ee I nd i vi d u al H ea t er s Jo i n ed
When three Sorrento IP heaters are joined together they can be mounted in a horizontal or angled manner as the emitter is a universal burning
type.
When wall mounting three Sorrento IP heaters joined together in a horizontal manner, do not position the heater at an angle more than 80° and
less than 60° as shown in Fig. L.
When vertically mounting three Sorrento IP heaters joined together, ensure the mounting surface is angled so the heater projects downwards - see
Fig. C on Page. 3. Do not position the heater at an angle more than 45° and less than 30° to the horizontal as shown. Position the heater so the
cords are exiting the terminal box pointing down.
Always allow the heater to cool before attempting to reposition/move. Never attempt to move the
heater while it is switched on!
Observe the minimum safe distance between the heater body and inflammable surfaces and
objects when mounting.
Please refer to Table 1 for t he recommended positioning of the heater with regards to minimum
distances. Do not install the heater in a corner!
Keep out of the reach of children.
1. Securely fasten the L-shaped wall brackets to the mounting surface using both of the fixing holes in
the short part of the bracket (see Fig. M for mounting hole centres). Please refer to Table 1 for
recommended positioning of the heater. Please note. wall fixings are not supplied. They s hould be
selected to substantially support the weight of the installation. If in doubt contact a professional for
advice!
2. The heater assembly should be mounted with the terminal boxes at the bottom of the heaters.
3. Fix the heater assembly to the brackets via the bolt threads on the middle heater. A serrated
washer should be placed on the threads first and the wall brackets should prise apart in order t o fit
the threads in place.
4. Place a washer and a nut on the thread on the outside of the wall brackets – both sides.
5. Fully tighten the nut and bolts with the heater set at the desired angle.
6. Secure the supply cable so it is not resting on the body or obstructing the airvents.
Always isolate the heater from the mains supply when adjusting the angular
position.
C ei l in g Ha n g in g - T h re e I n di v i du a l H e at e r s J oi n e d
When three Sorrento IP heaters are joined they can be hung from a ceiling from chains.
Always allow the heater to cool before attempting to reposition/move. Never attempt to move the heater while it is switched on!
Observe the minimum safe distance between the heater body and inflammable surfaces and objects when mounting.
Please refer to Table 1 for the recommended positioning of the heater with regards to minimum distances. Do not install the heater in a corner!
Keep out of the reach of children.
1. Please refer to Table 1 for recommended positioning of the heater. When
hanging from a ceiling four chains of equal length and gauge are required and
should be selected with fixings that are more than adequate to hold the weight of
the heater. If in doubt contact a professional for advice!
2. Fix the heater assembly to the chains via the hole in the centre of the joining
bars as shown in Fig. N. and ensure the heater faces directly down when
hanging.
3. Secure the supply cable so it is not resting on the body or obstructing the
air-vents.
Always isolate the heater from the mains supply when adjusting the position.
Fig. N
Fig. M
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DRILLING HOLE TEMPLATE DIMENSIONS FOR
WALL MOUNTED BRACKETS - 3 × HEATERS
Fig. L
M ou n t in g - I nd i v id u al U ni t (Wall Mounting or Chain Hanging)
The Sorrento IP heater can be wall mounted in a horizontal (Fig. A) or angled manner (Fig. C) or hung
from a ceiling (Fig. B) from chains (not supplied).
When wall mounting the Sorrento IP heater in a horizontal manner, do not position the heater at an angle
more than 90° and less than 30° as shown in Fig. A.
When mounting the Sorrento IP heater in an angled manner, ensure the mounting surface is angled so
the heater projects downwards - see Fig. C. Do not position the heater at an angle more than 45° and
less than 30° to the horizontal as shown. Position the heater so the cord is exiting the terminal box
pointing down.
When ceiling hanging the Sorrento IP heater, ensure the minimum distance from the ceiling is adhered to
as shown in Fig. B.
Always allow the heater to cool before attempting to reposition/move. Never attempt to move the heater
while it is switched on!
Observe the minimum safe distance between the heater body and inflammable surfaces and objects
when mounting.
Please refer to Table 1 for the recommended positioning of the heater with regards to minimum
distances. Do not install the heater in a corner!
Keep out of the reach of children.
1. When wall mounting, securely fasten the L-shaped wall brackets to the mounting surface using both of
the fixing holes in the short part of the bracket (see Fig. E on the next page for mounting hole centres).
Refer to Table 1 for recommended positioning of the heater. Please note. wall fixings are not supplied.
They should be selected to substantially support the weight of the installation. If in doubt contact a
professional for advice! When hanging from a ceiling two equal length and gauge chains are required
and should be selected with fixings that are more than adequate to hold the weight of the heater. Again,
if in doubt contact a professional for advice!
2. The heater should be mounted with the terminal box at the bottom of the heater when being wall
mounted.
3. When wall mounting, fix in the required angular position by tightening the fixing bolts on the brackets at
the rear of the heater as shown in Fig. D. The heater should face directly down when hanging. Ensure
that the serrated washer is placed between the surface of the wall bracket and the bracket on the
heater.
4. Secure the supply cable so it is not resting on the body or obstructing the air-vents.
Always isolate the heater from the mains supply when adjusting the position.
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Fig. A
Fig. D
Fig. C
Fig. B
When the electrical connection is outside, it is recommended that a waterproof socket
is used for the connection/terminal. Otherwise, the plug should be connected to a
socket indoors.
If in any doubt, please contact a suitably qualified electrician.
1. Unscrew the terminal box cover at the back of the heater and feed the supply cable
through the compression gland ensuring the rubber seal is on the cable.
2. Use a minimum of 1.0mm
2
H05RN-F supply cable with 2 poles and earth and s leeve
with silicon glass fibre braided (250°C) Sleeving. The live and neutral wires must be
connected to the terminal block. See Fig 1.
3. The green/yellow wire should be connected to the c lamp marked with the earth symbol using a suitable
wire terminal. Fit cord grip and terminal box saddle once wired.
4. Tighten the barrel nut of the compression gland so that the rubber seal grips the cable (Fig 2).
5. To prevent water ingress, ensure that the cover is secured well by hand tightening all for screws evenly.
ANGLED MOUNTING SURFACE
N
Fig. 1
Fig. 2
E
L
1. Securely fasten the L-shaped wall brackets to the mounting surface using both
of the fixing holes in the short part of the bracket (see Fig. J for mounting hole
centres). Please refer to Table 1 for recommended positioning of the heater.
Please note. wall fixings are not supplied. They should be selected to
substantially support the weight of the installation. If in doubt contact a
professional for advice!
A s se m bl i ng - T w o I n di v i du a l H e at e rs J oi n ed
1. Take the first heater and place it face down on a flat surface.
2. Take the second heater and place it face down and positioned parallel to the first heater.
3. Push the M8 bolts (used to hold the wall brackets through the hole in the brackets on the rear heaters
and slide a shake-proof washer on all the threads from the protruding side.
4. Slide the joining bars on each bolt and fit a washer and nut – do not fully tighten at this point.
5. Ensure the second heater is still parallel to the first and sitting flat.
6. Slide the joining bars on each protruding bolt of the other heater to connect them together and fit the
washers and nuts.
7. Again, ensuring the heaters remain flat, fully tighten all four nuts to secure the joining bars in place.
W al l Mo u nt i n g - Tw o I n d iv i d ua l He a te r s J o in e d
When two Sorrento IP heaters are joined together they can be mounted in a horizontal or angled
manner as the emitter is a universal burning type.
When wall mounting two Sorrento IP heaters joined together in a horizontal manner, do not position
the heater at an angle more than 45° and less than 10° as shown in Fig. G.
When vertically mounting two Sorrento IP heaters j oined together, ensure the m ounting surface is
angled so the heater projects downwards - see Fig. C on Page. 3. Do not position the heater at an
angle more than 45° and less than 30° to the horizontal as shown. Position the heater so the cords
are exiting the terminal box pointing down.
Fig. G
Fig. H
Fig. F
Fig. E
DRILLING HOLE TEMPLATE DIMENSIONS FOR
WALL MOUNTED BRACKETS - 1 x HEATER
M ou n t in g - S in g l e U ni t wi t h O p ti o na l Sw i ve l Br a c ke t
1. When wall mounting, securely fasten the L-shaped wall bracket to the mounting surface using both
of the fixing holes in the short part of the bracket. Refer to Table 1 for recommended positioning of the
heater. Please note: wall fixings are not supplied. They should be selected to substantially support the
weight of the installation. If in doubt contact a professional for advice!
2. The heater can be fixed to the wall bracket securely with the nuts and bolts provided as shown in
Fig. F.
3. The heater should be mounted with the terminal box at the bottom of the heater.
4. When wall mounting, fix in the required angular position by tightening the fixing bolts on the brackets
at the rear of the heater as pointed out in Fig. F.
5. Secure the supply cable so it is not resting on the body or obstructing the air-vents.
Always isolate the heater from the mains supply when adjusting the position.
Always allow the heater to cool before attempting to reposition/move. Never attempt to move the heater while it is switched on!
Observe the minimum safe distance between the heater body and inflammable surfaces and objects when mounting.
Please refer to Table 1 for the recommended positioning of the heater with regards to minimum distances. Do not install the heater in a corner!
Keep out of the reach of children.
Fig. J
DRILLING HOLE TEMPLATE DIMENSIONS FOR
WALL MOUNTED BRACKETS - 2 × HEATERS
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When two Sorrento IP heaters are joined they can be hung from a ceiling from chains.
Always allow the heater to cool before attempting to reposition/move. Never attempt to move
the heater while it is switched on!
Observe the minimum safe distance between the heater body and inflammable surfaces and
objects when mounting.
Please refer to Table 1 for the recommended positioning of the heater with regards to
minimum distances. Do not install the heater in a corner!
Keep out of the reach of children.
1. Please refer to Table 1 for recommended positioning of the heater. W hen hanging from a
ceiling two chains of equal length and gauge are required and should be selected with fixings
that are more than adequate to hold the weight of the heater. If in doubt contact a
professional for advice!
2. Fix the heater assembly to the chains via the hole in the centre of the joining bar as shown in
Fig. K. and ensure the heater faces directly down when hanging.
3. Secure the supply cable so it is not resting on the body or obstructing the air-vents.
Always isolate the heater from the mains supply when adjusting the position.
Fig. K
A s se m bl i ng - T h re e In d i vi d ua l He a te r s J o i ne d
1. Take the first heater and lie it face down on a flat surface.
2. Take the second and third heaters and position them face down and parallel to the first.
3. Push the M8 bolts (used to hold the wall brack ets through the hole in the brackets on the rear heaters and slide a shake-proof washer on all the
threads from the protruding side.
4. Slide the long joining bar (not supplied, available separately) on each bolt and fit a washer and nut – do not fully tighten at this point.
5. Position the second heater so it’s parallel to the first and sitting flat.
6. Take the third heater and a long joining bar. Push a bolt and washer through the end hole and place a serrated washer on the other side. Push the
bolt through the bracket hole on heater. Repeat on opposite side and secure with a washer and nut – do not fully tighten at this point.
7. Position the third heater so it’s parallel to the second.
8. Line-up the bars of the first heater with the brackets of the second heater – they should go on the inside faces like heater one.
9. Line-up the bars of the third heater with the brackets of the second heater – these should go on the outside faces like heater three.
10. Push a bolt from the back of the long joining bars through the holes putting a serrated washer on each side of the heater bracket.
11. Fit a washer and nut to both sides and providing the assembly is sitting flat, fully tighten both sides and also the nuts of the first and third heaters to
the long joining bars.
12. The heater is now ready for mounting or hanging.
C ei l in g Ha n g in g - Tw o In d iv i d ua l He a te r s J o i ne d
2. Fix the heater assembly to the brackets via the hole in the centre of the joining bar. The joining bars should slide inside the gap of the two wall
brackets.
3. Place a bolt and washer in the hole of the wall bracket and put a serrated washer on the opposite side between the bracket and joining bar. Repeat
on opposite side.
4. Fit the heater assembly to the brackets and place a washer and nut on the bolts protruding through the joining bars.
5. Fully tighten the nut and bolts with the heater set at the desired angle (Fig. H).
6. Secure the supply cable so it is not resting on the body or obstructing the air-vents.
Always isolate the heater from the mains supply when adjusting the angular position.
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