Tank Utility Cellular Tank Level Monitor Setup Manual

Tank Utility
Cellular Tank Level Monitor

Installation Instructions for Qualified Fuel Professionals

COMPATIBILITY

PROPANE

The Tank Utility remote level monitor can be installed on all tanks equipped with a
Remote-Ready Dial.

DIAL REPLACEMENT

Tank Utility sells and supports the installation of replacement Remote-Ready
Dials. For propane tanks, this upgrade can often be completed without
depressurizing the tank. Professional installation by a delivered fuel
professional is recommended.

Go to http://www.tankutility.com/support to make sure the Tank Utility

Monitor is compatible with your tank.

FUEL OIL AND OTHER COMMODITIES

The Tank Utility remote level monitor can be installed on most standard residential
275 gallon and 330 gallon tanks with the addition of a compatible mechanical float.
Tank Utility sells and supports the installation of these floats.

WATCH THE VIDEO

Before you start, watch the installation video at

http://www.tankutility.com/cell-setup

CONTENTS

Tank Monitor

Self-Tapping Mounting Screws Mounting Washers

Tank Mounting

Sensor Cable

Sensor Boot

Activation Pad

Activation Magnet

and Cable Wrap

Status LEDs

Status Icons

Zip-Tie Mounting

Lock Loop

STEP 1: Attaching The Sensor To Your Tank’s Dial

If your Remote-Ready Dial has a black dust cap,

you will first need to remove it by simultaneously
pulling up on the tab while sliding the dust cap

out of the dial.

If applicable, route the cable through the
hole in the tank’s collar or lid.

Slide the sensor into the dial slot until
you feel it click.

STEP 2: Turn Your Monitor On And Prompt A Reading

Hold the activation magnet (attached to the
cable) to the activation pad (denoted by the
magnet icon) on the monitor for 3 seconds,
then remove when the 3 LEDs blink aqua blue.
This will turn the monitor on and send a
reading.

The LEDs will flash in succession as the
monitor attempts to send a reading. When
all 3 LEDs are solid aqua blue, a reading
was sent successfully.

NOTE: It may take up to five minutes to

establish cellular connection.

Please refer to the “Troubleshooting”
section of this guide if your monitor
shows any red LEDs.

Successful reading confirmation

shown by 3 solid aqua blue LEDs.

Hold the magnet to the

activation pad.

FOR BELOW GROUND TANKS

It is best to securely attach the monitor

to the top of the lid. If the lid is not metal,
use the included self-tapping screws to

attach the mounting washers to the

non-metal lid to provide a place for
magnet mounting.

STEP 3: Mount The Monitor

NOTE: Do not place the tank monitor under a steel lid or inside the collar since this

can prevent the monitor from connecting to the cellular network.

The underside of the monitor has two protruding magnetic feet which can be
used to mount the monitor on either the tank or the lid.

FOR ABOVE GROUND TANKS

On horizontal tanks, mount the
monitor on top of the tank.

On vertical tanks, mount the monitor
with the cable pointing downwards.

STEP 4: Configure The Device In The Tank Utility Portal

Your monitor is already associated with your
Tank Utility account. To edit the details of
the monitor, go to http://portal.tankutility.com
and login with your credentials.

Your monitor will appear in the portal
when a reading is sent. You can identify the
monitor with the 8 digit ID number on the
back of your device.

Troubleshooting Setup

When the monitor is prompted to send a reading each LED will blink in succession.
Each LED will turn aqua blue when the corresponding step is completed. If a problem is
encountered, the LED will turn red.

CELL SIGNAL STRENGTH READING CONFIRMATIONBATTERY VOLTAGE

The batteries need

to be replaced.

The monitor cannot connect

to the cellular network because
the signal is not strong enough.

The monitor has not

received a confirmation

of a successful reading.

To Turn Off The Tank Monitor

This will prevent the monitor from
sending additional readings. Hold the

activation magnet over the activation
pad for approximately 15 seconds until

all 3 LEDs are red. Remove the activation
magnet while all 3 LEDs are red.

Battery Replacement

To replace your batteries, remove the 4
screws from the tabs on the enclosure
and remove the lid. Batteries must be
unused Energizer Ultimate Lithium L91.
Using used batteries or a different
make/models void the warranty.

Tank Utility, Inc.
Two Year Limited Warranty

THIS LIMITED WARRANTY CONTAINS IMPORTANT INFORMATION ABOUT YOUR RIGHTS
AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU.

1. WHAT THIS LIMITED WARRANTY COVERS; PERIOD OF COVERAGE

Tank Utility, Inc. (“Tank Utility”), P.O. Box 121134, Boston, Massachusetts USA, warrants to the owner of the enclosed product that
the product contained in this box (“Product”) will be free from defects in materials and workmanship for a period of two (2) years
from the date of delivery following the original retail purchase (the “Warranty Period”). If the Product fails to conform to this
Limited Warranty during the Warranty Period, Tank Utility will, at its sole discretion, either (a) repair or replace any defective
Product or component; or (b) accept the return of the Product and refund the money actually paid by the original purchaser for the
Product. Repair or replacement may be made with a new or refurbished product or components, at Tank Utility's sole discretion. If
the Product or a component incorporated within it is no longer available, Tank Utility may, at Tank Utility's sole discretion, replace
the Product with a similar product of similar function. This is your sole and exclusive remedy for breach of this Limited Warranty.
Any Product that has either been repaired or replaced under this Limited Warranty will be covered by the terms of this Limited
Warranty for the longer of (a) ninety (90) days from the date of delivery of the repaired Product or replacement Product, or (b) the
remaining Warranty Period. This Limited Warranty is transferable from the original purchaser to subsequent owners, but the
Warranty Period will not be extended in duration or expanded in coverage for any such transfer.

2. TOTAL SATISFACTION RETURN POLICY

If you are the original purchaser of the Product and you are not satisfied with this Product for any reason, you may return it in its
original condition within thirty (30) days of the original purchase and receive a full refund.

3. WARRANTY CONDITIONS; HOW TO GET SERVICE IF YOU WANT TO CLAIM UNDER THIS LIMITED WARRANTY

Before making a claim under this Limited Warranty, the owner of the Product must (a) notify Tank Utility of the intention to claim
by visiting tankutility.com/support during the Warranty Period and providing a description of the alleged failure, and (b) comply
with Tank Utility's return shipping instructions. Tank Utility will have no warranty obligations with respect to a returned Product if
it determines, in its reasonable discretion aer examination of the returned Product, that the Product is an Ineligible Product
defined below).

4. WHAT THIS LIMITED WARRANTY DOES NOT COVER

This Limited Warranty does not cover the following (collectively “Ineligible Products”): Products marked as “sample” or “Not for
Sale”, or sold “AS IS”; or Products that have been subject to: (a) modifications, alterations, tampering, or improper maintenance or
repairs; (b) handling, storage, installation, testing, or use not in accordance with instructions provided by Tank Utility; (c) abuse or
misuse of the Product; (d) breakdowns, fluctuations, or interruptions in electric power or the telecommunications network; or (e)
Acts of God, including but not limited to lightning, flood, tornado, earthquake, or hurricane. This Limited Warranty does not cover
consumable parts, including batteries, unless damage is due to defects in materials or workmanship of the Product, or soware
(even if such consumable parts or soware are packaged or sold with the product). Tank Utility recommends that you use only
authorized service providers for maintenance or repair. Unauthorized use of the Product or soware can impair the Product’s
performance and may invalidate this Limited Warranty.

5. DISCLAIMER OF WARRANTIES

EXCEPT AS STATED ABOVE IN THIS LIMITED WARRANTY, AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TANK
UTILITY DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES AND CONDITIONS WITH RESPECT TO THE PRODUCT,
INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. TO THE MAXIMUM
EXTENT PERMITTED BY APPLICABLE LAW, TANK UTILITY ALSO LIMITS THE DURATION OF ANY APPLICABLE IMPLIED WARRANTIES OR
CONDITIONS TO THE DURATION OF THIS LIMITED WARRANTY.

6. LIMITATION OF DAMAGES

IN ADDITION TO THE ABOVE WARRANTY DISCLAIMERS, IN NO EVENT WILL TANK UTILITY BE LIABLE FOR ANY CONSEQUENTIAL,
INCIDENTAL, EXEMPLARY, OR SPECIAL DAMAGES, INCLUDING ANY DAMAGES FOR LOST DATA OR LOST PROFITS, ARISING FROM OR
RELATING TO THIS LIMITED WARRANTY OR THE PRODUCT, AND TANK UTILITY'S TOTAL CUMULATIVE LIABILITY ARISING FROM OR
RELATED TO THIS LIMITED WARRANTY OR THE PRODUCT WILL NOT EXCEED THE AMOUNT ACTUALLY PAID FOR THE PRODUCT BY
THE ORIGINAL PURCHASER.

7. LIMITATION OF LIABILITY

THE TANK UTILITY ONLINE SERVICES (“SERVICES”) PROVIDE YOU INFORMATION (“PRODUCT INFORMATION”) REGARDING YOUR
TANK UTILITY PRODUCTS OR OTHER PERIPHERALS CONNECTED TO YOUR PRODUCTS (“PRODUCT PERIPHERALS”). THE TYPE OF
PRODUCT PERIPHERALS THAT MAY BE CONNECTED TO YOUR PRODUCT MAY CHANGE FROM TIME TO TIME. WITHOUT LIMITING THE
GENERALITY OF THE DISCLAIMERS ABOVE, ALL PRODUCT INFORMATION IS PROVIDED FOR YOUR CONVENIENCE,“AS IS”, AND “AS
AVAILABLE”. TANK UTILITY DOES NOT REPRESENT, WARRANT, OR GUARANTEE THAT PRODUCT INFORMATION WILL BE AVAILABLE,
ACCURATE, OR RELIABLE OR THAT PRODUCT INFORMATION OR USE OF THE SERVICES OR PRODUCT WILL PROVIDE SAFETY IN YOUR
HOME. YOU USE ALL PRODUCT INFORMATION, THE SERVICES, AND THE PRODUCT AT YOUR OWN DISCRETION AND RISK. YOU WILL
BE SOLELY RESPONSIBLE FOR (AND TANK UTILITY DISCLAIMS) ANY AND ALL LOSS, LIABILITY, OR DAMAGES, INCLUDING TO YOUR
WIRING, FIXTURES, ELECTRICITY, HOME, PRODUCT, PRODUCT PERIPHERALS, COMPUTER, MOBILE DEVICE, AND ALL OTHER ITEMS
AND PETS IN YOUR HOME, RESULTING FROM YOUR USE OF THE PRODUCT INFORMATION, SERVICES, OR PRODUCT. PRODUCT
INFORMATION PROVIDED BY THE SERVICES IS NOT INTENDED AS A SUBSTITUTE FOR DIRECT MEANS OF OBTAINING THE
INFORMATION. FOR EXAMPLE, A NOTIFICATION PROVIDED THROUGH THE SERVICE IS NOT INTENDED AS A SUBSTITUTE FOR
AUDIBLE AND VISIBLE INDICATIONS IN THE HOME AND ON THE PRODUCT, NOR FOR A THIRD PARTY MONITORING SERVICE THAT
MONITORS ALARM STATE.

8. YOUR RIGHTS AND THIS LIMITED WARRANTY

This Limited Warranty gives you specific legal rights. You may also have other legal rights that vary by state, province, or jurisdiction.
Likewise, some of the limitations in this Limited Warranty may not apply in certain states, provinces or jurisdictions. The terms of
this Limited Warranty will apply to the extent permitted by applicable law. For a full description of your legal rights you should refer
to the laws applicable in your jurisdiction and you may wish to contact a relevant consumer advisory service.

Tank Utility, Inc.
[phone]
[e-mail]