Tando RTR-500NW, RTR-500AW Introductory Manual

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Network Base Station

RTR-500NW RTR-500AW

2011.05 16507060008 (2nd Edition)

Introductory Manual

Thank you for purchasing our product. This manual

explains in brief how to get an RTR-500NW/500AW unit ready for use and how to install the software.

Details about how to use the software "RTR-500W

for Windows" and its functions can be found in the software "Operation Guide (Help)".

Table of Contents

Introduction

Notices -------------------------------------------------------- 2

Software User Agreement ------------------------------- 3

Safety Precautions and Instructions ----------- 4

Explanation of Symbols----------------------------------- 4

Features of RTR-500NW/500AW --------------10

Make Registration Changes via Network ---------- 11

Monitoring Current Readings and Viewing Recorded Data via Web Browser --------------------------------- 11

What are "Base Units", "Remote Units" and "Repeaters"? ----------------------------------------12

Base Unit: RTR-500NW / RTR-500AW ------------ 12

Remote Unit: RTR-501502/503/574/505 ----------- 12

Repeater: RTR-500 -------------------------------------- 12

About Registration --------------------------------------- 13

Basic Procedure Flow ----------------------------14

Getting Ready

Package Contents --------------------------------16

Connecting the Antenna ------------------------------- 16

Appearance Diagram and Part Names -------17

Installing the Software ----------------------------19

Before Installing the Software ------------------------- 19

Procedure for Installing the Software --------------- 20

About USB Device Drivers ----------------------23

Procedure for Installing the Base Unit USB Device Driver ----------------------------------------24

Procedure for Installing the RTR-574 / Repeater USB Device Driver ---------------------------------26

Checking a USB Device Driver ----------------28

Re-installing the USB Device Driver ----------31

Registering Devices and Making Settings

About Applications and the Operation Guide -----------36

How to Open ---------------------------------------------- 36

Registering Devices and Making Settings ---37

1. Base Unit Settings ----------------------------------- 37

2. Remote Unit Registration -------------------------- 37

3. Base Unit Operational Settings ------------------ 38

4. Repeater Registration (Only if necessary) ------ 38

Notes about Operation

Before Using ---------------------------------------40

Connecting the AC Adaptor --------------------------- 40

LED Lamps before Starting Operation -------------- 40

Useful Features and Functions -----------------41

Changing Settings during Operation --------------- 41

Registering a Remote Unit via Network Connection --------

LED Lamp Display ---------------------------------42

External Contact Output / Input Terminals ---43

What is the External Contact Output? ------------- 43

What is the External Contact Input? ---------------- 43

Installing and Removing Wires ----------------------- 43

Uninstalling the Software ------------------------44

FAQ ----------------------------------------------------46

Q&A about the Unit RTR-500NW/500AW --------- 46

Q&A about Settings-------------------------------------- 48

Product Speciﬁcations ----------------------------50

RTR-500NW/500AW ------------------------------------ 50

Software (RTR-500W for Windows) ----------------- 51

Options -----------------------------------------------52

Warranty------------------------------------------ Back

Introduction

Notices

Carefully read this manual so that you can properly use this product. T&D Corporation accepts no responsibility for any malfunction of and/

or trouble with this product or with your computer that is caused by the improper handling of this product and will deem such trouble or malfunction as falling outside the conditions for free repair of the attached warranty.

- All rights of this Introductory Manual belong to T&D Corporation. It is prohibited to use, duplicate and/or arrange a part or whole of this manual without the permission of T&D Corporation.

- Microsoft ® and Windows ® are registered trademarks of Microsoft Corporation USA and are binding in the USA and all other countries.

- Company names and product names are trademarks or registered trademarks of each company.

- Speciﬁcations, design and other contents are subject to change without notice.

- On screen messages in this manual may vary slightly from the actual messages.

- Please notify the shop where you purchased this product or T&D Corporation of any mistakes, errors or unclear explanations in this manual. T&D Corporation accepts no responsibility for any damage or loss of income caused by the use of our product.

- This product has been designed for private or industrial use only. It is not for use in situations where strict safety precautions are necessary such as in connection with medical equipment, whether directly or indirectly.

- We are not responsible for any malfunction or trouble caused by the use of our product or by any problem caused by the use of measurement results of this Unit. Please be fully aware of this before using our product.

- Some of our products, which come under the category of strategic goods in foreign trade law, need the permission of the Japanese government to be exported outside of Japan.

- The Manual itself can be downloaded from our Website:

http://www.tandd.com/

Introduction

Software User Agreement

Disclaimers

- T&D Corporation does not guarantee the operation of RTR-500W for Windows.

- T&D Corporation shall not accept any responsibility for any damage, whether direct or indirect, that results from the usage of RTR-500W for Windows.

- Speciﬁcations of RTR-500W for Windows may be subject to change and service may be terminated without advance notice to the user. In such a case, T&D Corporation shall not be responsible for any damages, whether direct or indirect, from the inability to use RTR-500W for Windows.

- T&D Corporation has no obligation to correct any defects found in RTR-500W for Windows.

- The Copyright for RTR-500W for Windows, including the program and relevant documents, belongs solely to T&D Corporation.

- The reprinting or redistribution for commercial purposes whether in part or in whole, in magazines or as a part of any product is strictly forbidden without the expressed consent of T&D Corporation. Any inquires concerning commercial redistribution should be directed to the Sales Department of T&D Corporation.

- Please do not attempt to make any changes or modiﬁcations to RTR-500W for Windows.

Introduction

Safety Precautions and Instructions

The following items should be strictly obeyed for the safe usage of this Unit, and for protecting yourself and other people from bodily harm and/or damage to property.

Before using this product, please read the following carefully and fully understand the contents.

Explanation of Symbols

Explanation of Warning Symbols

DANGER

These entries are actions that absolutely under no circumstance should be taken. The taking of such an action may cause serious personal physical damage or death.

CAUTION

These entries are actions that if taken may lead to physical injury or damage to persons or things.

Explanation of Picture Symbols

Denotes an important warning or caution.

Denotes a forbidden action.

Denotes an action that must be taken.

Introduction

DANGER

When installing and using this Unit, make sure to follow all warnings and directions from your computer manufacturer.

Do not take apart, repair or modify the Unit.

Doing so may cause ﬁre or electrocution.

If water or a foreign body enters the Unit, immediately disconnect AC adaptor and communication cables, and stop using.

Continued use may cause ﬁre or electrocution.

Do not use this Unit in wet or humid places, such as a bathroom.

Doing so may cause ﬁre, electrocution, and/or malfunction.

Store the Unit, AC adaptor and communication cables out of the reach of children.

Not doing so may result in unexpected accidents and injury from playing with or swallowing parts.

Do not connect any communication cables connected to the Unit to telephone line outlets.

Continued use may cause ﬁre or electrocution.

If any smoke or strange smells are emitted from the Unit, immediately disconnect the power and communication cables.

Continued use may cause ﬁre or electrocution.

Do not drop the Unit, or expose it to a strong impact. If that happens, immediately disconnect the power and communication cables and stop using.

Continued use may cause ﬁre or electrocution.

Make sure to periodically remove dust and dirt from the AC adaptor plug. When performing maintenance please make sure to disconnect the plug from the outlet.

If dust accumulates on the plug, moisture may cause poor insulation and result in ﬁre.

Do not unplug the AC adaptor with wet hands.

This may cause electrocution.

Introduction

CAUTION

Please note that this Introductory Manual has been written based on the presupposition that details about contracts with an Internet provider, speciﬁc network environments and the set-up of any other necessary equipment to enable network connection has already been taken care of by the User and that connection has been conﬁrmed as workable.

T&D Corporation shall not be responsible for any damages which a contractor, a user or a third party may suffer, whether direct or indirect, due to the inability to communicate or use communication devices.

Further, T&D is not responsible for any damage, malfunction or trouble, whether direct or indirect, caused by the use of our products.

This Unit has been designed for private and/or industrial use only. It is not for use in situations where strict safety precautions are

necessary such as in connection with medical equipment, whether directly or indirectly.

Harmful gases or chemicals may cause corrosion and/or other danger to the Unit. Also, coming in contact with hazardous substances, may cause harm to people handling the Unit. Therefore, do not use or store the Unit in any environment that is exposed to chemicals and/or harmful gases.

This Unit is not waterproof.

If the Unit gets dirty, wipe it with a clean cloth.

Do not store, leave, or use the Unit in any place exposed to direct sunlight, high temperature, extremely low temperatures, or high humidity.

This may cause deformation to both the outside casing and the inside. It may also cause condensation on the inside of the Unit leading to ﬁre or electrocution.

Please do not insert ﬁngers or foreign objects into cable connection jacks.

Make sure that all cable plugs are inserted fully, so as not to cause an improper connection. Also, when unplugging cables from the Unit, do not pull the cord, but hold the connector to disconnect.

Do not cut or process the cords for the AC adaptor or the communication cables. Also, do not twist, pull on or swing any of the cords.

Do not use an AC adaptor other than one that is speciﬁed for use with the Unit.

It may cause ﬁre or malfunction.

Introduction

Do not put anything on top of the AC adaptor.

This may cause overheating.

To prevent damage to the Unit from static electricity, remove static electricity from your body by touching metal around you (door knob, window frame) before touching the Unit.

Static electricity may cause not only damage to the Unit, but may cause breaks in or a loss of data.

Do not disconnect the communication cable during wireless communication or LAN communication.

This may harmfully effect the Unit or your PC.

T&D cannot guarantee the Unit’s operation if it has been connected to a PC using a USB hub or a USB extension cable.

Do not use or store the Unit in the following places:This may cause electrocution, ﬁre and/or other adverse effects to the Unit and/or other surrounding devices.

Areas exposed to direct sunlight

This will cause the inside of the Unit to become overheated and may cause ﬁre, deformation, and/or other damage including malfunction.

Areas prone to strong magnetic ﬁelds

This may cause damage including malfunction.

Areas exposed to water leakage

This may cause electrocution or other damage including malfunction.

Areas exposed to static electricity.

This may cause damage including malfunction.

Areas exposed to excessive vibration

This may cause injury, malfunction, damage or loss of proper electrical contact.

Areas that are not ﬂat or level

This may cause the Unit to fall and result in injury and/or damage.

Areas exposed to ﬁre or overheating.

This may cause damage including malfunction and deformation.

Areas prone to ﬁre, smoke, dust and dirt

This may cause damage including malfunction.

Introduction

Notes and Precautions for Installing Wireless Communication Devices

When installing wireless communication devices take special care in selecting locations so as to ensure proper communication. Note that even after a successful installation, due to changes in environmental conditions, communication errors may occur when restarting the system.

As far as possible, try to keep wireless communication devices away from metals and set them up in high unobstructed positions.

Please take note that in many instances, walls, ﬂoors, stairs, fences and desks will contain metals. In order to carry out communication between indoor and outdoor Units, please locate indoor Units near a window so that radio waves can be easily transmitted. Please install these devices more than 30cm away from walls or boards containing metal. If wireless communication Units are placed in a metal container such as a freezer or refrigerator, the possible wireless communication range will be shortened. In most cases radio waves are transmitted via doors and door openings so place devices as near to doors as possible.

Place so that the antenna is away from objects or walls.

As far as possible, keep the devices away from noise-emitting sources.

Equipment such as some industrial instruments, electronic devices or ﬂuorescent lamps generate noise. Please place Units more than 1 meter away from such devices. Please place Units more than 1 meter away from computers and other devices which emit noise. Keep all wires as far away from wireless communication devices as possible. Please be careful about placing near any wiring or cables such as power supply cables, telephone wires or LAN cables.

Objects which contain lots of water, such as plants or soil, absorb radio waves. We highly recommend that such materials should not be placed between or near wireless communication Units.

--When measuring temperature in a greenhouse it has been reported that as plants grew, communication errors also increased. Do not place Units directly on the ground.

Do not place devices which are using the same communication frequency channel in the same area.

--If the same channel is used for multiple devices not only will more communication errors occur, but battery life will also be shortened. If there is a possibility that devices with the same frequency channel will be in wireless communication at the same time, please make sure to make changes to the frequency channels so they are not the same. For more details about frequency channels for our wireless products, see the Speciﬁcations.

After having made an installation, check the wireless signal strength.

The supplied software application includes a feature to check for wireless signal strength. In the RTR-500W Settings Utility in the "Wireless Route Settings" menu it is possible to check click signal strength. Note that by moving Units 20 cm in any direction may result in communication results being signiﬁcantly changed. If no change occurs after moving the Units to several nearby locations, we strongly suggest adding one or more Repeaters (RTR-500) to enhance communication.

Introduction

Compliance Information

Radio, EMC and Safety Regulations

This device complies with Part 15 of the Federal Communications Commission (FCC) rules and with RSS-210 of the Industry Canada (IC). Operation is subject to the following two conditions: (1)This device may not cause harmful interference, and (2)this device must accept any interference received, including interference that may cause undesired operation.

FCC Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and receiver.

- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

- Consult the dealer or an experienced radio/TV technician for help.

To comply with the limits for the Class B digital device, pursuant to Part 15 of the FCC Rules, this device must be installed in computer equipment certiﬁed to comply with the Class B limits. All cables used to connect the computer and peripherals must be shielded and grounded. Operation with non-certiﬁed computers or non-shielded cables may result in interference to radio or television reception. Caution: Changes or modiﬁcations not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

Note about Antenna Usage

This device has been designed to operate with the supplied antenna only. Use of any other antenna is strictly prohibited.

Important Notice

Wireless products cannot be used in countries other than where those products have been approved for use, according to that country's wireless regulations. T&D Corporation shall in no manner whatsoever take responsibility for the usage of these products, nor be liable in any manner for legal consequences stemming from the usage of these wireless products in unapproved areas.

Introduction

Features of RTR-500NW/500AW

RTR-500NW/500AW are LAN enabled communication base stations designed to carry out wireless communication with our RTR-500 Series Data Loggers.

E-mail

FTP

Wireless Data Logging System

RTR-500NW

RTR-500AW

Wired LAN

Wireless LAN

LAN

Network

T&D Webstorage Service

Save Recorded Data / Display Graphs / Analyze Data / Get Warning Reports / Check Current Readings

Change Registrations / Change Settings

After having registered an RTR-500NW/500AW as a Base Unit and making various settings, the Unit will automatically carry out a series of actions according to settings.

It can be set up to periodically download recorded data and current readings from Remote Units, and send this data via e-mail to speciﬁed addresses, or by FTP to a server including T&D’s WebStorage Service. Moreover, the Unit can be set up to monitor for warnings and send warning reports via e-mail.

RTR-500NW is for use with a wired LAN RTR-500AW is for use with a wireless LAN (802.11b/g)

Introduction

Make Registration Changes via Network

After making initial settings via USB it is possible to make all registration changes and settings via network.

Monitoring Current Readings and Viewing Recorded Data via Web Browser

By sending recorded data or current readings to the T&D WebStorage Service it is possible to check and share data via a web browser. T&D WebStorage Service is a free web-based storage service provided by T&D Corporation. For details, follow the link below.

T&D Web Storage Service

http://www.webstorage-service.com/

Introduction

What are "Base Units", "Remote Units" and "Repeaters"?

Base Unit: RTR-500NW / RTR-500AW

Base Unit collects via wireless communication current readings and data measured by and recorded in Remote Units as well as monitors for warnings.

Remote Unit: RTR-501/502/503/574/505

A Remote Unit is a Data Logger designed to measure and record various items such as temperature, humidity and so on. The wireless communication range between a Remote Unit and a Base Unit, if unobstructed and direct, is about 150 meters [500 ft].

Wireless Communication

Remote Unit Base Unit Network

Transmission Distance 150m (500ft)

RTR-501/502 --------- Temperature RTR-503 --------------- Temperature and Humidity RTR-574 -------------- Illuminace, UV Intensity, Temperature and Humidity RTR-505* RTR-505-TC / 505-Pt ---------------Temperature RTR-505-V----------------------------- Voltage RTR-505-mA---------------------------4-20mA (Current) RTR-505-P -----------------------------Pulse

* RTR-505-TC, 505-Pt, 505-V, 505-mA, and 505-P are collectively referred to as the "RTR-505".

Repeater: RTR-500

If wireless communication cannot successfully be carried out due to obstacles, or if you wish to extend the wireless communication range, please add Repeater(s) between Remote Unit(s) and the Base Unit.

Introduction

About Registration

It is ﬁrst necessary to register Remote and Repeater Units (where needed) to a Base Unit. It is possible to register them into Groups by place or by purpose. A Wireless Communication Frequency Channel is then assigned to each Group to help avoid interference and poor transmission. Remote Units and Repeaters cannot be registered to more than one Group.

Base Unit

Group2

Group1

Introduction

Basic Procedure Flow

The following shows the basic ﬂow of procedures.

Details about contracts with an Internet provider, speciﬁc network environments and the set-up of any other necessary equipment to enable a network connection should be taken care of by the User. Before getting started the connection should be conﬁrmed as workable.

denotes items found in this Manual.

Getting Ready

1. Getting the Base Unit Ready and Checking the Network

Checking the Package Contents and Inspecting the Unit

2. Installing the Software

Precautions before Installation and Installation Procedure

Software Operating Environment

3. Installing the USB Device Driver

Installation Procedure

Checking the USB Device Driver for Base Units, Remote Units and Repeaters

4. Getting Ready the Remote Units and Repeaters (where necessary)

Follow directions in the User's Manual that accompanies the Remote Unit or Repeater.

Registering Devices and Making Settings (using software)

Use the "Settings Utility" application to make Base Unit Settings, Remote Unit Settings, Repeater Settings, Current Readings Settings, Warning Report Settings, and Auto-Download Settings. For details, please see the "Operation Guide" or "Help" menu in the "RTR-500W Settings Utility".

Opening Applications and the Operation Guide

Registering Devices and Making Settings

(Checking Base Units before making Settings / Connecting Remote Units for Registration)

Starting Operation

Notes about Operation

Connecting the AC Adaptor

Useful Features and Functions LED Lamp Display External Contact Output / Input Terminals Product Speciﬁcations, Other

Getting Ready

This section explains what needs to be done before registrations and settings can be made.

Package Contents --------------------------------16

Connecting the Antenna ------------------------------- 16

Appearance Diagram and Part Names -------17

Installing the Software ----------------------------19

Before Installing the Software ------------------------- 19

Procedure for Installing the Software --------------- 20

About USB Device Drivers ----------------------23

Procedure for Installing

the Base Unit USB Device Driver --------------24

Procedure for Installing the Remote Unit /

Repeater USB Device Driver -------------------26

Checking a USB Device Driver ----------------28

Re-installing the USB Device Driver ----------31

Getting Ready

Package Contents

Please check that he following items are included in the package:

RTR-500NW or

RTR-500AW

Antenna USB Communication

Cable (US-15C)

LAN Cable (LN-20W)

*Only use for RTR-500NW

AC Adaptor

(AD-0638)

Software

CD-ROM

Introductory Manual

(This Manual including

warranty)

Make sure to install the software before connecting the Unit to a PC with the USB cable.

Connecting the Antenna

Connect the supplied antenna to the antenna connector.

Getting Ready

Appearance Diagram and Part Names

Front and Bottom

102

131

(Unit:mm)

Antenna

Optical Communication Area POWER LED ACTIVE LED DIAG (Diagnosis) LED ALARM LED External Input Terminal External Output Terminal

Getting Ready

Sides

Right Left

RTR-500NW RTR-500AW

(Unit:mm)

LAN Cable Connector (RTR-500NW only) AC Adaptor Jack USB Mini Connector (Mini-B)

From hereafter in this manual, RTR-500NW/500AW units will be referred to as the "Unit".

Getting Ready

Installing the Software

Make sure to install the software before connecting the Unit to a PC with the USB cable.

If you have connected a Unit to your computer before installing the USB device driver, make sure to click the [Cancel] button in the Wizard window when it pops up on the computer display. Then disconnect the USB cable from the Unit.

Before Installing the Software

Is Windows working properly?

If Windows is not operating properly, the software may not be installed

correctly or it may not operate properly.

Make sure to check that the OS you are running and "RTR-500W for Windows"are compatible.

Microsoft Windows 7 32/64bit English, Spanish Microsoft Windows Vista 32bit English, Spanish Microsoft Windows XP 32bit (SP2 or above) English, Spanish

- For details about the necessary operating environment, see page 51.

Quit all other applications

If you are running other applications, make sure to quit them before

installation. If you have any permanently active software, such as a virus check or scan program in your computer, make sure to also quit it.

To install "RTR-500W for Windows", it is necessary to have Administrator rights (Computer Administrator) for the computer in which you wish to install it.

Getting Ready

Procedure for Installing the Software

This explanation uses displays from Windows XP SP2.

- If your OS is Windows Vista or Windows 7, the window layout may be slightly different. However, the message contents and the button operations are the same, so please follow the directions as written below.

1. Open Windows.

2. Place the supplied software (CD) into the CD-ROM drive. The "Install Program" window will appear soon.

* In Windows Vista or Windows 7, if

the [Auto Play] window appears, click on "Run Start.exe".

If the "Install Program" window does not automatically open, please

open it by double clicking on the CD drive icon in [My Computer].

3. Select "Install RTR-500W for Windows" and click the [Execute] button to start the installation.

Select "Install RTR-500W for Windows"

[Execute] Button

Getting Ready

4. The "RTR-500W for Windows" Setup Wizard window will appear.

Click the [Next] Button

5. The "Software License Agreement" window will appear.

Please read all the terms

stipulated in the agreement. Check "I accept the terms of the license agreement" if you accept the terms.

Click the [Next] button.

6. The "Choose Destination Location" window will appear.

Click the [Next] button.

By clicking the [Change]

Button it is possible to change the installation folder.

Info for ﬁle to be installed

Getting Ready

7. The "Ready to Install the Program" window will appear.

Click the [Install] Button to

begin installation.

Although a warning message such as below may appear, there is no

problem, please move on to the next step.

Warning Message For Windows XP

Click the [Continue Anyway] Button

For Windows Vista and Windows 7

Click the [Install] Button

8. After installation has been completed, "RTR-500W for Windows" will be registered in the Window's [Start] Menu.

After having installed the supplied software it is necessary to

install the USB Device Driver.

- See the following pages for details.

Getting Ready

About USB Device Drivers

Have you installed the software?

Before connecting a Unit to a PC with a USB cable make sure to install the Software ﬁrst.

For Units using a USB connection, it is necessary to ﬁrst install the Software, and upon connecting the Unit to the PC with a USB cable it is necessary to install the USB Device Driver. A USB Device Driver enables the PC to recognize the connected device and ensure proper operation.

- To ensure a proper connection, make sure that the USB cable is inserted fully.

- Login using a User Account with Administrator (Computer Administrator) rights.

Users of Windows XP must carry out the Installation Procedure.

Upon connecting a Unit to your PC, the [New Hardware Detection Wizard] will automatically open. Please carry out the procedures on the following pages to install the USB Device Drivers for the Base Unit (RTR-500NW / 500AW), Remote Units (RTR-574), and if necessary, Repeaters (RTR-

500).

- In XP, if the Wizard window does not automatically open, installation may have not been fully completed or failed. Please check the USB device driver as shown in this Manual on page from 28.

Users of Windows Vista or Windows 7 do not have to carry out this installation.

By installing the supplied software, the USB Device Drivers for the Base Unit, Remote Units and Repeaters will also be automatically installed. It is not necessary to carry out any extra steps to install the USB Device Drivers.

- See page from 28 of this Manual for about how to conﬁrm that the USB Device Driver has been properly installed.

Getting Ready

Procedure for Installing the Base Unit USB Device Driver

Carry out all USB Device Driver installations for only one Unit at a time.

Users of Windows XP should carry out the following procedure to install the USB Device Driver.

1. By connecting a Base Unit to your computer, the [New Hardware Detection Wizard] will automatically open.

USB Connection

Wizard Window

The “Wizard” window will only appear upon the ﬁrst connection.

Check "No, not this time".

Click the [Next] Button.

Check "Install the software

automatically (Recommended)".

Click the [Next] Button.

2. The installation process will begin.

Getting Ready

If a warning message window appears, click the [Continue Anyway] button, and continue with the installation.

3. Once the completion message appears, installation has ﬁnished.

Click the [Finish] Button.

- See page from 28 of this Manual for about how to conﬁrm that the USB Device Driver has been properly installed.

Getting Ready

Procedure for Installing the RTR-574 / Repeater USB Device Driver

Carry out all USB Device Driver installations for only one Unit at a time.

Users of Windows XP should carry out the following procedure to install the USB Device Driver.

1. By connecting a Remote Unit (RTR-574) or a Repeater to your computer, the [New Hardware Detection Wizard] will automatically open.

USB Connection

Wizard Window

The “Wizard” window will only appear upon the ﬁrst connection.

USB Connection

Check "No, not this time".

Click the [Next] Button.

Getting Ready

Check "Install the software

automatically (Recommended)".

Click the [Next] Button.

2. The installation process will begin.

If a warning message window appears, click the [Continue Anyway] button, and continue with the installation.

3. Once the completion message appears, installation has ﬁnished.

Click the [Finish] Button.

- See page from 28 of this Manual for about how to conﬁrm that the USB Device Driver has been properly installed.

Getting Ready

Checking a USB Device Driver

Check the USB Device Driver installation for one device at a time.

The checking procedure is the same for the Base Unit, Remote Units and Repeaters.

Check using the following steps:

1. Open the Device Manager window.

Procedure example:

In the Windows Start Menu,

click on "Control Panel" to open.

Click on "Performance and

Maintenance".

Getting Ready

Click on "System".

In the System Properties

Window, click on the [Hardware] tab.

Click the [Device Manager]

Button.

2. Connect the target Unit to the computer with a USB cable and look at the icon displayed in the Device Manager window in order to check whether or not the USB Device Driver has been properly installed.

If failed (example)

If successful (example)

Getting Ready

If the icon appears with an " ? " or an " ! ", the PC is not properly recognizing the Unit.

Windows XP Windows Vista /

Windows 7

3. If your PC does not properly recognize a Unit, please re-install the USB Device Driver by following the directions on the next pages.

Getting Ready

Re-installing the USB Device Driver

1. Right click on the icon.

2. From the pop-up menu click on "Properties" .

3. When the following window appears, click on the [Reinstall Driver] button to display the Wizard window.

[General] Tab Window

[Reinstall Driver] Button

Getting Ready

4. If you are using Windows XP, please follow the directions below and move on to step 6.

Check the "Install from a list or

speciﬁc location (Advanced)".

Click the [Next] Button.

Check the "Include this location

in the search:".

Click the [Browse] Button.

5. If you are using Windows Vista or Windows 7, please follow the directions below.

Click the "Browse my computer

for driver software".

Getting Ready

Click the [Browse] Button.

6. Specify the location of the Driver.

Click the plus (+) sign next to

the folder into which the software was installed and specify "Device Driver" as the driver location.

Click the [OK] button to return to

the Wizard window.

7. In the Wizard window, check to make sure that the Driver is speciﬁed correctly. Then click the [Next] button.

For Windows XP For WIndows 7 and Windows Vista

Location Example: C:\Program Files\RTR-500W for Windows\Driver RTR-500

Getting Ready

8. The installation process will begin.

Please note that the following warning messages may appear during

installation. However, this will cause no problems with USB device driver installation. Please move on to the next step.

Warning Message For Windows XP

Click the [Continue Anyway] Button

Click the [Install] Button

For Windows Vista and Windows 7

9. After installation has been completed, please click the [Finish] or [Close] button.

10. Check to make sure that the USB Device Driver has been properly installed.

See page from 28 of this Manual for details.

Registering Devices and Making Settings

This section explains a few items that need to be checked before registering devices and making settings and the basic processes of both.

About Applications and the Operation Guide ----------- 36

How to Open ---------------------------------------------- 36

Registering Devices and Making Settings ---37

1. Base Unit Settings ----------------------------------- 37

2. Remote Unit Registration -------------------------- 37

3. Base Unit Operational Settings ------------------ 38

4. Repeater Registration (Only if necessary) ------ 38

Registering Devices and Making Settings

About Applications and the Operation Guide

How to Open

Click on Windows [Start] - [All Programs] - [RTR-500W for Windows] and then click on the item in the Menu which you wish to open.

MENU:

- RTR-500W Settings Utility:

For Base Unit, Remote Unit and Repeater Registration and Settings

- Temperature / Humidity Graph:

Use to view RTR-501 / 502 / 503 / 505 recorded data

- Multi-scale Graph:

Use to view RTR-574 / 505recorded data

- T&D WebStorage

Use to visit the WebStorage service websites to learn about details

- Operation Guide:

Read this for details about how to operate each of the applications

T&D WebStorage Service

This is a free web-based storage service provided by T&D Corporation. This service makes it possible for a User, via a Web browser, to check and view recorded data and/or current readings measured by T&D data loggers. Please check the details by going to the Application Menu and opening the T&D WebStorage site.

Operation Guide

It contains all of the necessary information for the proper use of "RTR500W for Windows". Please read before carrying out registrations or making settings.

Help Menu for Applications

If you become unsure of how to make settings or carry out any operations while using any of the applications, click the [Help] Button in the display to ﬁnd solutions and guidance.

Registering Devices and Making Settings

This section brieﬂy explains in sequence what needs to be done in order to carry out registration of devices and the making of settings.

1. Base Unit Settings

Before making initial settings please conﬁrm the following:

Is the Unit connected to a PC with the USB cable? Are the "POWER" and "ACTIVE" LED lamps on the Unit both lighted up? Is the PC clock showing the correct date and time?

By opening the "RTR-500W Settings Utility" from the Applications Menu, the settings window will automatically be opened.

Base Unit Settings Items

Settings are made for the Base Unit Name, Unit of Temperature, LAN

Password, and so on

2. Remote Unit Registration

1. After having completed the Base Unit Settings, in the RTR500W Settings Utility, open the [Remote Unit Settings] Menu.

2. When the direction appears in the application window connect the Data Logger to enable communication with the Base Unit and/or PC.

- Only carry out Remote Registration on one Unit at a time; do not connect multiple Units at the same time.

RTR-574 (USB Communication)

With a USB cable, connect the Data Logger (Remote Unit) to your PC.

USB Communication

RTR-501/502/503/505 (Optical Communication)

Place a Data Logger (Remote Unit) face down on the Base Unit connected to your PC so that the optical communication areas meet.

USB Communication

Optical Communication Area

Registering Devices and Making Settings

Remote Unit Registration Items

Items that are registered into the Remote Unit include Group Name, Remote

Unit Name, Frequency Channel Settings, Recording Mode Settings, Warning Monitoring Settings, Auto-Download Settings and so on.

3. Base Unit Operational Settings

Next please make all Base Unit operational settings from the Menu of the RTR-500W Settings Utility.

Settings Menu

The following operational settings are made here: Wireless Route Settings,

Clock Settings, Network Settings, E-Mail Settings, FTP Settings, Send Current Readings Settings, Warning Report Settings, and Auto-Download Settings.

4. Repeater Registration (Only if necessary)

Repeaters can be registered to help increase range and improve wireless communication. It is also possible to register a Repeater to a Base Unit via a network connection.

1. In the RTR-500W Settings Utility, open the [Repeater Unit Settings] Menu.

2. When the direction appears in the application window, connect the Repeater with a USB communication cable to the computer.

USB Communication Cable

USB or Network Connection

PC into which software has been installed

Repeater Registration Items

Settings are made for Group Name and Frequency Channel

After all registrations and settings have been completed, place the Base Unit, Remote Units and Repeaters in their actual positions and carry out signal strength tests to test transmission.

Notes about Operation

This section explains a few items that should be remembered when carrying out operation.

Before Using ---------------------------------------40

Connecting the AC Adaptor --------------------------- 40

LED Lamps before Starting Operation -------------- 40

Useful Features and Functions -----------------41

Changing Settings during Operation --------------- 41

Registering a Remote Unit via Network Connection --------

LED Lamp Display ---------------------------------42

External Contact Output / Input Terminals ---43

What is the External Contact Output? ------------- 43

What is the External Contact Input? ---------------- 43

Installing and Removing Wires ----------------------- 43

Uninstalling the Software ------------------------44

FAQ ----------------------------------------------------46

Q&A about the Unit RTR-500NW/500AW --------- 46

Product Speciﬁcations ----------------------------48

RTR-500NW/500AW ------------------------------------ 48

Software (RTR-500W for Windows) ----------------- 49

Options -----------------------------------------------50

Notes about Operation

Before Using

Connecting the AC Adaptor

When ready for actual operation, disconnect the USB cable from the Base Unit and supply power by connecting to the supplied AC adaptor.

When using RTR-500NW,

please connect the LAN cable to the HUB before supplying power.

About the supplied AC adaptor (AD-0638)

Input: AC100-240V Output: DC6V 500mA Frequency: 50/60Hz Cable length: 1.85m (74in) Plug Figuration: A

LED Lamps before Starting Operation

At this point if the Unit is properly running, after having supplied power all the LED lamps should come on and after a short time the POWER and ACTIVE LED lamps should remain on.

- For details about the other LED lamps see page 42 of this Manual.

Notes about Operation

Useful Features and Functions

Changing Settings during Operation

It is possible to make changes to settings by either connecting the Unit to the same computer used when making the initial registration with a USB cable or via a network connection.

When making changes to settings keep the following two points in mind.

- While the Unit is connected via USB cable to the PC, the processing of recorded data (downloading / sending) as well as warning monitoring cannot be carried out.

- When making changes via a network connection there are some items such as Network Settings, LAN Password Changes or Initialization, which are restricted from being changed.

Registering a Remote Unit via Network Connection

It is possible to register additional Remote Units to a Base Unit via a network connection. This can be done by sending the Remote Unit info for the unit you wish to add to the Base Unit over the network to which it is connected.

For RTR-501 / 502 / 503 / 505 (Use RTR-500 Optical Communication)

Use an RTR-500 connected to your PC to send the registration info via optical communication to your PC for transfer via network to the target Base Unit.

Optical Communication

USB Communication

PC which software has been installed.

Network

For RTR-574 (Use Direct USB Connection)

Send the registration info directly to PC via a USB connection for transfer to the target Base Unit.

USB Communication

PC which software has been installed.

Network

- When making registrations do not connect more than one Remote Unit at a time to the PC.

- For details about operations please see the "Help" menu in the "RTR-500W Settings Utility".

Notes about Operation

LED Lamp Display

POWER

ACTIVE

DIAG

ALARM

LED Status Reason Probable Causes

POWER

ON Power ON OFF Power OFF

ALARM

Warning Occurrence

- A measurement has exceeded one of the set limits.

- The contact input is ON.

- There is trouble in the Remote Unit (battery level is low, a sensor connection is poor), etc…

OFF Normal

DIAG (Diagnosis)

Initializing / Error

- Initializing after power has been turned ON.

- FTP or E-mail transmission failure.

OFF Normal

BLINKING Error

- Clock settings were not carried out or after a power outage the clock settings have been cleared.

- The Remote Unit has not been registered.

- Auto-download of recorded data cannot be carried out due to other improperly made settings or unmade settings.

"DIAG" and "ACTIVE" both BLINKING

Error

- A network failure has occurred. (An IP address cannot be retrieved from the DHCP Server or other such error.)

ACTIVE

ON Normal

OFF Error

- The LAN cable is disconnected.

- The RTR-500AW cannot communicate with its access point.

BLINKING

Communication in progress

- Wireless Communication or LAN Communication is in progress.

Notes about Operation

External Contact Output / Input Terminals

What is the External Contact Output?

When the "ALARM" LED lamp goes on, the external output simultaneously goes ON. If you wish to connect a buzzer, light or other warning device to the external output terminal please see the following important information.

Output Terminal Specifications (during warning)

Voltage when OFF: AC/DC 50V or less Current when ON: 0.1A or less Resistance when ON: 35

What is the External Contact Input?

Detection checks for an external electronic signal (ON / OFF); and when an ON signal is detected a warning report mail is sent. If you wish to connect a surveillance system sensor such as a motion sensor, light sensor, or open/close sensor to the external input terminal please see the following important information.

Input Terminal Specifications

Internal Pull-up: 3V 100k

Maximum Input Voltage: 30V

Installing and Removing Wires

1. Use a ﬂat-head screwdriver to press down on the terminal button and insert the wire into the hole.

2. Pull the screwdriver away and make sure that the wire cannot become dislodged.

3. When removing, do not forcibly pull on the wire, but use a screwdriver to push down on the button as done when installing and gently pull the wire out of the hole.

Hole Button

Wire with about 10mm of covering removed

Fit Wires Single wire: ф1.0 (AWG18)

Twisted wire: 0.75mm

Useable Wires

Single Wire: ф 0.4 to 1.0mm (AWG26 to 18) Twisted wire: 0.3 to 0.75mm

(AWG22 to 20) Cable core diameter:

0.18mm or more

Stripping Length

about 10mm

Notes about Operation

Uninstalling the Software

Before running the uninstall program, make sure to quit all software applications.

If it is necessary to uninstall the software please follow the steps below:

1. In the Windows Start Menu, click on "Control Panel" to open.

Windows XP

Click the "Add or Remove

Programs".

Windows Vista / Windows 7

Click the "Programs - Uninstall

a Program".

2. All currently installed programs will appear in a list.

Notes about Operation

3. From the list of currently installed programs, select "RTR-500W for Windows" and click the [Remove] Button or the [Uninstall] Button.

Windows XP

Click the [Remove] Button

Windows Vista / Windows 7

Click the [Uninstall] Button

4. The "Install Shield Wizard" window will appear.

Place a check next to [Remove],

and click the [Next] button.

5. The Uninstall process will begin. Follow the directions as they appear.

6. After uninstall has been completed, please click the [Finish] button.

Notes about Operation

FAQ

Q&A about the Unit RTR-500NW/500AW

Q1: Can this be used in any country in the world?

The RTR-500NW/500AW uses special Short Range Wireless Communication that is subject to local rules and regulations for the area in which it is being used. This Unit cannot be sold or used in countries other than where the wireless units have been approved for use.

T&D Corporation shall in no manner whatsoever take responsibility for the usage of these products, nor be liable in any manner for legal

consequences stemming from the usage of these wireless products in unapproved areas.

Q2: I want to use the Unit outdoors, is the Unit waterproof,

moistureproof and dustproof?

The RTR-500NW/500AW is not waterproof, moistureproof, or dustproof. If you wish to use outdoors place the Unit in some type of case out of which

cables can be passed or protect the Unit from water and dust by some other means.

Q3: What is necessary for me to use an RTR-500NW/500AW

over a network?

You will need some device through which you can physically connect the RTR-500NW/500AW to a Network and also a server to act as the recipient of data and warnings.

Details about what is necessary will depend on your operating environment but please see the following for some simple points to check

Necessary for a Physical Connection

- LAN Cable (for RTR-500NW )

- Wireless LAN Access Point (for RTR-500AW )

- HUB, Router, and so on (as necessary)

For connecting an RTR-500NW/500AW to the Internet

- For using a provider's e-mail sever or FTP server it is necessary to have all the necessary server addresses and mail authentication settings from your provider.

- If you are not using your provider's server, it is necessary to prepare your own e-mail server and/or FTP server, or use T&D's WebStorage Service.

Notes about Operation

For using an RTR-500NW/500AW without connecting to the Internet

- It will be necessary to prepare an e-mail server and/or and FTP server within your network. If it difﬁcult to set up a server, you may want to purchase a storage device with a built-in FTP server function.

The settings necessary for connecting to a network vary greatly. Please contact your network administrator for details.

Q4: How can I return the RTR-500NW/500AW back to its original

factory default settings?

Connect the target RTR-500NW/500AW to your PC with a USB cable. In the RTR-500W Settings Utility , under the [Operations] Menu, select [Return Base Unit to Factory Default Settings] and the settings will be returned to the default factory ones.

Factory Default Settings

Base Unit Name: (device name)_(serial number) Unit of Temperature: °F LAN Password: password DHCP: ON

Notes: If DHCP can not be used, the following IP Address and Subnet Mask will be assigned as the default settings.

IP Address: 192.168.5.100 Subnet Mask 255.255.0.0

Q5: If there is a blackout or other loss of power, are the settings

still saved in the RTR-500NW/500AW?

If there is a loss of power including from a blackout, all settings, addresses and registration info are saved. However, note that, if the power outage lasts for more than one day the clock settings may be reset. If the clock settings have not been set to be automatically adjusted, it will be necessary to re-make clock settings after the recovery of power.

Q6: Can I view the RTR-500NW/500AW MAC address?

The MAC address for the RTR-500NW/500AW can be found under the [Settings Table] Menu in the "Settings Window" of the RTR-500W Settings Utility.

Notes about Operation

Q&A about Settings

Q1: The computer does not seem to recognize the USB

connected RTR-500NW/500AW , why not?

Please check the following items.

Checking the RTR-500NW/500AW

- Check the USB connection between the computer and the RTR500NW/500AW. If there is a proper working connection the ACTIVE LED (green) on the RTR-500NW/500AW should be ON.

Checking your Computer

- Make sure that the software has been installed properly and is working.

- Use your computer's Device Manager to check whether or not the USB device driver has been installed properly. (See page from 28)

- Connect a different USB device (mouse, digital camera, etc...) other than an 500NW/500AW Unit to your PC and see if it operates properly.

- If your PC has more than one USB Port, try connecting the USB cable to a different port.

- If you have access to another computer, try seeing if communication works with the other computer.

- Check to make sure that not more than one 500NW/500AW is connected at the same time. If there are more than one connected at the same time, the connected Units cannot be recognized.

If after checking and trying the above there is no improvement please contact the dealer where the product was purchased.

Q2: The Remote Unit is not being recognized, what should I do?

Please check the following items.

For RTR-501/502/503/505

- Check to make sure that the computer is recognizing the connected 500NW/500AW .

- Make sure that the Remote Unit is face down on the 500NW/500AW and that the optical communication areas are aligned properly.

- Make sure that there is sufﬁcient battery power in the Remote Unit in question. The battery level can be conﬁrmed by looking at the LCD display on the Remote Unit. When the battery power has become low, the "BAT" indicator will appear on the LCD display.

If warning monitoring has been set to ON, when battery level becomes low, a warning report mail will be issued and sent.

Notes about Operation

For RTR-574

- Check the USB connection between the computer and the RTR-574.

- Make sure that the supplied software has been installed properly and is working.

- Use your computer's Device Manager to check whether or not the USB device driver has been installed properly. (See page from 28)

- Connect a different USB device (mouse, digital camera, etc...) other than an RTR-574 Unit to your PC and see if it operates properly.

- If your PC has more than one USB Port, try connecting the USB cable to a different port.

- If you have access to another computer, try seeing if communication works with the other computer.

- Check to make sure that not more than one RTR-574 is connected at the same time. If there are more than one connected at the same time, the connected Units cannot be recognized.

If warning monitoring has been set to ON, when battery level becomes low, a warning report mail will be issued and sent.

If after checking and trying the above there is no improvement please contact the dealer where the product was purchased.

Notes about Operation

Product Speciﬁcations

RTR-500NW/500AW

Unit

Compatible Devices Remote Units:

RTR-501/502/503/574/505-TC/505-Pt/505-V/505-mA/505-P RTR-501L/502L/503L/505-TCL/505-PtL/505-VL/505-mAL/505PL Repeater: RTR-500

Features and Functions 1. Auto-downloading of Recorded Data (E-mail /FTP)

2. Automatic Sending of Current Readings (E-mail / FTP)

3. Warning Monitoring (E-mail / Contacts)

Types of Warning Monitoring Remote Unit Measurement Warnings,

Cumulative Illuminance/Amount of UV Light Warnings (RTR-574), Remote Unit Wireless Communication Error Warnings, Remote Unit Battery Level Warnings, Remote Unit Sensor Error Warnings, and

Base Unit External Contact Input Warnings Power AC Adaptor AD-0638 Current Consumption RTR-500NW: Approx. 300mA

RTR-500AW: Approx. 400mA Communication Interfaces USB (with PC)

Optical Communication (with Compatible Remote Units other

than RTR-574)

Wired LAN (RTR-500NW) / Wireless LAN (RTR-500AW) LED Display POWER, ACTIVE, DIAG, and ALARM Dimensions H83mm x W102mm x D28mm (excluding protrusions)

Antenna Length: 87.3mm Weight RTR-500NW: About 130g

RTR-500AW: About 120g

(including antenna for each) Operating Environment Temperature: -10 to 60˚C

Humidity: 20 to 80%RH (no condensation) Other Not waterproof, moistureproof, or dustproof

Short Range Wireless Communication

RF Power 7mW Radio Standard

Speciﬁcations

FCC Part15 Section247 / IC RSS-210 Frequency Range: 902 to 928MHz

Communication Range

About 150m if direct and unobstructed.

Communication Time

When downloading one Remote Unit at full storage capacity: About 2 minutes * (Remote Units excluding RTR-574) About 4 minutes * (RTR-574)

* The same amount of time will be necessary for each added Repeater.

Notes about Operation

LAN Communication

Wired LAN (RTR-500NW) RJ45 Connector

100Base-TX / 10Base-T AutoMDI / MDI-X

Wireless LAN (RTR-500AW) Internal wireless LAN antenna

IEEE 802.11b/g WEP, WPA/WPA2 (PSK)

Data Transfer Protocol

Auto-Downloading of Recorded Data / Auto-Sending of Current Readings

FTP (PASV mode also supported) SMTP (SMTP-AUTH, POP-before SMTP)

*SMTP-AUTH supports LOGIN only

Warning Monitoring Function SMTP (SMTP-AUTH, POP-before SMTP)

*SMTP-AUTH supports LOGIN only

Contacts (Warning Output/Input)

Output Terminal Voltage when OFF: AC/DC 50V or less

Current when ON: 0.1A or less Resistance when ON: 35

Input Terminal Internal Pull-up: 3V 100k

Maximum Input Voltage: 30V

Software (RTR-500W for Windows)

Operating Environment

Compatible Devices

Base Units: RTR-500NW, RTR-500AW Remote Units: RTR-501 / 502 / 503, RTR-501L / 502L / 503L, RTR-574 RTR-505-TC / 505-Pt / 505-mA / 505-V / 505-P Repeater: RTR-500

Compatible OS Microsoft Windows 7 32/64bitEnglish, Spanish

Microsoft Windows Vista 32bit English, Spanish

Microsoft Windows XP 32bit (SP2 or above) English, Spanish PC/CPU A Stable Windows Operating Environment Memory A Stable Windows Operating Environment Hard Disk More than 30 MB of free space (More free space is necessary for data)

Monitor

SVGA (800 x 600) more than 256 colors

Notes about Operation

Options

Wall Attachment

TR-5WK1

Materials: PC Resin Screw for fastening to wall x 2 Double-sided Tape x 1 Screw for fastening Unit x 1

Dimensions: W106 x H86 x D17.8mm Screw holes: 2 - ø3.2mm

Usage Figure

For product information or questions contact us at:

817-1 Shimadachi, Matsumoto, Nagano, JAPAN 390-0852 Fax: +81-263-40-3152 E-mail: support@tandd.com

Website

http://www.tandd.com/

We have opened an English Website for your convenience. Here you can

ﬁnd information about our company, news, products, upcoming events, software and Introductory Manual downloads, as well as, other support. Please stop by and see what we have to offer.

Network Base Station RTR-500NW/500AW Introductory Manual

This is printed on recycled paper.

Network Base Station

RTR-500NW/500AW Warranty

RTR-500NW RTR-500AW

Warranty Period

1 year from date of purchase

Customer's name

Address

Phone No.

Date of Purchase

Distributor's name

Address

Phone No.

Object of Repair

Main Unit (excluding sensors and any other options.)

Method of Repair

Send in for Repair

Provisions for Free Repair

1. If the Unit does not work properly despite the fact that the customer used it properly and in line with the the Manual, the Unit shall be repaired free of charge through the distributor which sold the Unit.

2. If the customer requests free repair because of trouble within the warranty period, bring or send the Unit along with the warranty to the distributor.

3. If you have moved after purchasing, or there are difﬁculties contacting the distributor from which you purchased the Unit, please contact T&D directly for service.

4. Free repair is not available in the following cases even though it is within the warranty period:

1. Trouble or damage was caused by careless operation, natural disaster, ﬁre, public pollution, or use of a power source other than speciﬁed.

2. If repair, adjustment, disassembly or modiﬁcation of the Unit has been carried out by a person other than a T&D authorized engineer.

3. Trouble or damage was caused by transportation, movement or dropping of the Unit after purchase.

4. Failure to submit the Warranty or failure to ﬁll in all items required in the Warranty.

5. The Warranty cannot be reissued. This Warranty only promises customers free repair within the period and conditions clariﬁed in this Warranty. Therefore, the customer's legal rights will not be limited by this Warranty. For further information on repair and other service questions after the termination of the warranty period, contact your distributor.

Provisions for Free Repair

The warranty is contained in the User’s Manual (English) included in the package. When seeking repair, please make sure to ﬁll in all required ﬁelds and present it.

1. If the Unit does not work properly despite the fact that the customer used it properly and in line with the manual, the Unit shall be repaired free of charge through the distributor which sold the Unit.

2. If the customer requests free repair because of trouble within the warranty period, bring or send the Unit along with the warranty to the distributor.

3. If you have moved after purchasing, or there are difﬁculties contacting the distributor from which you purchased the Unit, please contact T&D directly for service.

4. Free repair is not available in the following cases even though it is within the warranty period:

1. Trouble or damage was caused by careless operation, natural disaster, ﬁre, public pollution, or use of a power source other than speciﬁed.

2. If repair, adjustment, disassembly or modiﬁcation of the Unit has been carried out by a person other than a T&D authorized engineer.

3. Trouble or damage was caused by transportation, movement or dropping of the Unit afterpurchase.

4. Failure to submit the Warranty or failure to ﬁll in all items required in the Warranty.

5. The Warranty cannot be reissued. The Warranty only promises customers free repair within the period and conditions clariﬁed in The

Warranty. Therefore, the customer's legal rights will not be limited by the Warranty. For further information on repair and other service questions after the termination of the warranty period, contact your distributor.

Tando RTR-500NW, RTR-500AW Introductory Manual

Specifications and Main Features

Frequently Asked Questions

User Manual