Tandberg Data M-Series
Remote Management Card
User’s Guide
T6473046-01
Ver. 1, Rel. 0
6207947-07cN 49
Tandberg Data M-Series Remote Management Card User’s Guide, T6473046-01, Ver. 1, Rel. 0, November 2002,
Made in USA.
Tandberg Data provides this publication “as is” without warranty of any kind, either express or implied,
including but not limited to the implied warranties of merchantability or fitness for a particular purpose.
Tandberg Data may revise this publication from time to time without notice.
COPYRIGHT STATEMENT
© Copyright 2002 by Quantum Corporation. All rights reserved.
Your right to copy this document is limited by copyright law. Making copies or adaptations without prior
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TRADEMARK STATEMENT
StackLink is a trademark of Quantum Corporation.
Other trademarks may be mentioned herein which belong to other companies
Tandberg Data M-Series Remote Management Card User’s Guide iii
Contents
Preface xi
Chapter 1 RMC Server Management 1
Management Console Web Pages........................................................2
Accessing Management Console Web Pages............................... 2
Using the Management Console Web Pages ..............................4
First Time User Account Setup ......................................................6
Accessing Online Help.................................................................... 6
Accessing the Tandberg Data Web Site ........................................ 6
Network Configuration .........................................................................6
Viewing or Editing Network Configuration................................7
Date and Time Configuration............................................................... 8
Accessing Date and Time Configuration......................................8
User Management ..................................................................................9
Accessing User Management .........................................................9
Viewing User Accounts ................................................................ 10
Adding User Accounts.................................................................. 10
Deleting User Accounts ................................................................ 12
iv Tandberg Data M-Series Remote Management Card User’s Guide
Utilities ................................................................................................... 12
Accessing Utilities..........................................................................12
Uploading New Software Image .................................................13
Activating New Software Image..................................................14
Rebooting the RMC and Library.................................................. 15
Shutting Down the RMC............................................................... 15
Chapter 2 ALERT SNMP 17
ALERT SNMP Configuration .............................................................17
ALERT SNMP Community Management ........................................19
Accessing Community Management..........................................20
Viewing Communities ..................................................................21
Adding Communities....................................................................21
Deleting Communities ..................................................................22
Chapter 3 ALERT E-mail 23
Contact Configuration ......................................................................... 23
Message Configuration........................................................................26
Accessing Message Configuration...............................................28
Viewing E-mail Recipients............................................................ 28
Adding E-mail Recipients............................................................. 29
Deleting E-mail Recipients ...........................................................29
E-mail Configuration ...........................................................................29
Viewing or Changing E-mail Configuration..............................30
Test E-mail.......................................................................................31
Chapter 4 ALERT Library Management 33
Library Status ........................................................................................34
Accessing Library Status............................................................... 34
Cartridge Movement .....................................................................36
Cartridge Movement .....................................................................37
Viewing Drive Element Information...........................................38
Library Configuration..........................................................................40
SCSI ID Configuration...................................................................41
Tandberg Data M-Series Remote Management Card User’s Guide v
Library Statistics ................................................................................... 42
Accessing Library Statistics..........................................................42
Service Operations................................................................................ 44
Accessing Service Operations ......................................................45
Selftests............................................................................................ 45
Initializing Statistics....................................................................... 46
Library Firmware Upload............................................................. 46
Monitoring Configuration...................................................................47
Accessing Monitoring Configuration ......................................... 47
Monitoring Interval ....................................................................... 48
Weekly Status Report ....................................................................49
Event History ........................................................................................49
Chapter 5 Getting Help 51
Appendix A Event Details Listing 53
Appendix B Battery Statements 73
Glossary 77
Index 81
vi Tandberg Data M-Series Remote Management Card User’s Guide
Tandberg Data M-Series Remote Management Card User’s Guide vii
Figures
Figure 1 M-Series Remote Management Card Home Page..........4
Figure 2 Network Configuration ..................................................... 7
Figure 3 Date and Time Configuration ...........................................9
Figure 4 User Management.............................................................10
Figure 5 Edit Users........................................................................... 11
Figure 6 Utilities ...............................................................................13
Figure 7 Shutdown Remote Management Card .......................... 16
Figure 8 SNMP Configuration........................................................18
Figure 9 Community Management ............................................... 20
Figure 10 Edit Community ...............................................................21
Figure 11 Contact Configuration...................................................... 24
Figure 12 Message Configuration....................................................27
Figure 13 E-mail Configuration........................................................30
Figure 14 Library Status .................................................................... 36
Figure 15 Library Status (continued)...............................................38
Figure 16 Element Information ........................................................39
viii Tandberg Data M-Series Remote Management Card User’s Guide
Figure 17 Library Configuration (SCSI ID Configuration)...........41
Figure 18 Library Statistics................................................................43
Figure 19 Library Statistics (continued) .......................................... 44
Figure 20 Service Operations............................................................45
Figure 21 Monitoring Configuration ...............................................48
Figure 22 Event History.....................................................................50
Figure 23 Help.....................................................................................52
Tandberg Data M-Series Remote Management Card User’s Guide ix
Tables
Table 1 RMC Defaults ......................................................................2
Table 2 Network Configuration Fields.......................................... 8
Table 3 SNMP Configuration Fields ............................................19
Table 4 Contact Configuration Fields..........................................25
Table 5 Message Configuration Fields ........................................ 27
Table 6 E-mail Configuration Fields ............................................31
Table 7 Library Status Fields.........................................................34
Table 8 Element Information Fields............................................. 39
Table 9 Information Events Detail ............................................... 53
Table 10 Warning Events Detail ..................................................... 60
Table 11 Failure Events Detail ........................................................ 63
x Tandberg Data M-Series Remote Management Card User’s Guide
Tandberg Data M-Series Remote Management Card User’s Guide xi
Preface
Audience
This manual is intended for use by customers who have purchased
a Tandberg M-Series library. This manual assumes the reader has a
moderate level of general computer knowledge and server systems
administration experience. This experience includes the
installation of expansion cards as well as the administration of
Windows operating systems, Ethernet, and TCP/IP networks.
Purpose
This document provides information about the M-Series Remote
Management Card (RMC) options available including:
• RMC Server Management
• ALERT E-mail
• ALERT SNMP
• ALERT Library Management
Manual
Illustrations
For this manual, a single frame M2500 configuration is used for
illustration. The Management Console screens, showing libraries,
status, or statistics for your configuration, may vary from those
shown in this manual.
xii Tandberg Data M-Series Remote Management Card User’s Guide
System
Requirements
As a minimum requirement, the following library firmware
versions are required:
In addition, a network connection and browser software are
required to manage the library from a remote location.
Browser Support
Internet browser software is not supplied with the RMC. You must
obtain and install a browser independently. RMC supports the
following Internet browsers:
•Microsoft
®
Internet Explorer® (IE) 5.5 or 6.0
• Netscape™ Communicator™ 4.78 and 6.2
Other versions of these products may be supported in future
releases of the RMC software.
Notational
Conventions
This manual uses the following conventions:
Related
Documents
Documents related to the M-Series Remote Management Card are
shown in the following table:
Library Boot Block System Code
M1500/M2500 3.00 3.03
Caution:
Cautions indicate potential hazards to equipment.
Note: Notes emphasize important information related to the
main topic.
Warning: Warnings indicate potential hazards to personal
safety.
Tandberg Data M-Series Remote Management Card User’s Guide xiii
M-Series Remote Management Card and M-Series Libraries
Documentation
Refer to the appropriate product manuals for information about
your tape drive and cartridges. Use Adobe
®
Acrobat® Reader® 4
or higher to view the appropriate Portable Document Format
(PDF) file.
SCSI-2 Specification
The SCSI-2 Communications Specification is the proposed
American National Standard for information systems, dated
March 9, 1990. Copies may be obtained from:
Global Engineering Documents
15 Inverness Way, East
Englewood, CO 80112
(800) 854-7179 or (303) 397-2740
Document Title Document Description
M-Series User’s Guide
(PN T6423045)
This guide provides information on the
installation and operation of the
M-Series library.
M-Series Installation Guide
(PN T6423046)
This guide provides information on the
unpacking and installation of M-Series
libraries.
M-Series Quick Reference
Guide (PN T6473046)
This guide provides easy, step-by-step
instructions for installation and
upgrade of the M-Series Remote
Management Card.
xiv Tandberg Data M-Series Remote Management Card User’s Guide
Tandberg Data M-Series Remote Management Card User’s Guide 1
Chapter 1
RMC Server
Management
The M-Series Remote Management Card (RMC) is managed
through the following Management Console Web pages accessible
by using the Management Console and Internet browser software
installed on the host computer:
• Network Configuration
on page 6 allows you to set up
information about the host, IP address, and Internet addresses.
• Date and Time Configuration
on page 8 allows you to set or
adjust the date and time of the library.
• User Management
on page 9 allows you set up users that are
permitted access to the RMC and define their passwords.
• Utilities
on page 12 allows you to perform maintenance
functions on the RMC including software upgrades and
rebooting the RMC system.
Chapter 1 RMC Server Management
Management Console Web Pages
2 Tandberg Data M-Series Remote Management Card User’s Guide
Management Console Web Pages 1
Internet browser software is not supplied with the RMC. You must
obtain and install a browser independently. The Management
Console supports the following Internet browsers:
• Microsoft Internet Explorer 5.5 and 6.0
You can download this software from
http://www.microsoft.com.
• Netscape Communicator 4.78 and 6.2
You can download this software from
http://www.netscape.com.
Accessing
Management
Console Web
Pages
1
To access the Management Console Web pages:
1 On the host computer, open the Internet browser software.
2 The RMC is set with the following defaults:
Table 1 RMC
Defaults
By default, the RMC card uses Dynamic Host Configuration
Protocol (DHCP) and is enabled for assignment of IP
addresses. The network defines and assigns the IP address
based on the range allowed by the network administrator.
Field Description
Use DHCP Enabled
Hostname PMC300-[MAC address]
Domain [local domain]
IP Address 192.168.1.1
Subnet Mask 255.255.255.0
Default Gateway [default or blank]
Chapter 1 RMC Server Management
Management Console Web Pages
Tandberg Data M-Series Remote Management Card User’s Guide 3
If DHCP is not available on your network for IP addressing,
the DHCP request times out after approximately 30 seconds.
The RMC then assigns itself the static IP address of
192.168.1.1.
If 198.168.x.x is already used in the network, 10.0.0.x will be
used instead.
In the
Address field of your browser, type http://192.168.1.1/.
This static IP address is the default address for accessing the
RMC.
The
Subnet Mask default is 255.255.255.0. If your subnet mask
is different, you need to set up an isolated network, access the
RMC, and modify it from the Management Console Web pages
and add it into the appropriate network.
If you are still having problems accessing the IP address,
contact your local system administrator for information on
including the RMC in your network.
The Internet browser displays the Management Console
Home
page as shown in figure 1
.
Note: In some cases, you may have to temporarily
configure a host computer’s network configuration to
the IP address 192.168.1.x, where x is some number
between 2 and 254. Enter the subnet mask as
255.255.255.0.
Using your browser, enter
192.168.1.1 to access the
Management Console Web page. At this point,
change the RMC network configuration to an
appropriate IP address and subnet mask for your
network.
Chapter 1 RMC Server Management
Management Console Web Pages
4 Tandberg Data M-Series Remote Management Card User’s Guide
Figure 1 M-Series
Remote Management
Card Home Page
Using the
Management
Console Web
Pages
1
The first page that displays when you access the Management
Console Web pages is the RMC
Home page as shown in figure 1.
This page includes information on the library status as follows:
• Unable to communicate with library
• Library is available
• Library is unavailable
—initializing
—demo running
—diagnostic running
The status
Unable to communicate with library indicates a
communications problem between the RMC and the library, such
as a bad serial connection from the RMC to the library, or a
conflicting baud rate between the library and the RMC.
Note: The RMC communicates with the library at the library’s
default baud rate of 38400. You may use the menu on
library’s front panel to check or set the library’s baud
rate.
Banner and
link to the
Tandberg Data
Web site
Management
frame
Navigation
frame
Status icon
Chapter 1 RMC Server Management
Management Console Web Pages
Tandberg Data M-Series Remote Management Card User’s Guide 5
The library status Library is available indicates a new installation or
the library is ready for normal operation.
The status
Library is unavailable indicates the library is in Standby
mode, Stop mode, initializing, demo mode, diagnostics in
progress, or that SCSI communication is disabled. This means the
library is not available to the host system for backup operations.
The
Home page is divided into four sections:
• The banner section displaying the corporate logo and software
name.
• The navigation frame displays a list of the Management
Console Web pages. To view a page, select its corresponding
link.
• The status icon displays the state of the library.
• The management frame displays the page selected from the
navigation frame.
To return to a previous Web page, select the appropriate page from
the navigation frame. The Tandberg Data logo in the banner
portion of the page is a link to the www.tandberg.com
Web site.
The status icon indicates the state of the library by two colors. This
icon is also a direct link to the library status page. The user name
and password may need to be entered to access the page. The
colors of the status icon display the following corresponding
states:
Color Library Communication Status
Green Library is available
Red Library is unavailable
—initializing
—demo running
—diagnostic running (Service mode)
—in Standby or Stop mode
Unable to communicate with library
Chapter 1 RMC Server Management
Network Configuration
6 Tandberg Data M-Series Remote Management Card User’s Guide
First Time User
Account Setup
1
Accessing another page for the first time from the Home page
requires you to enter a user name and password.
Accessing Online
Help
1
The Management Console Web pages provide extensive online
help files defining actions and terms for every function, feature,
and field within the RMC. For more information, see Getting Help
on page 51.
Accessing the
Tandberg Data
Web Site
1
To access the Tandberg Data Web site:
1 Click the Tandberg Data logo in the banner frame of the RMC
Home page as shown in figure 1. This link launches the Internet
browser and displays the Tandberg Data Web site.
2 To return to the Management Console Web pages, press Back
in the browser frame.
Network Configuration 1
The following sections provide information on configuring and
setting up the RMC.
Note: A default user name (admin) and password (admin) is
provided with the installation of the RMC.
Caution: To protect the integrity of your network and RMC
access, a new administration account should be set
up when you begin using the RMC with your library.
After this is accomplished, delete the existing admin
account. Please refer to Adding User Accounts
on
page 10 and Deleting User Accounts
on page 12.
Chapter 1 RMC Server Management
Network Configuration
Tandberg Data M-Series Remote Management Card User’s Guide 7
Viewing or Editing
Network
Configuration
1
To view or change the basic configuration of the RMC:
1 In the navigation frame, under RMC Server Management, press
Network Configuration. The management frame displays the
Network Configuration page as shown in figure 2.
Figure 2 Network
Configuration
2 Edit the configuration information as required. See table 2 for a
description of the fields.
3 Press Apply. The RMC will not use the new basic configuration
until it is rebooted. For more information, see Rebooting the
RMC and Library on page 15.
Note: If the Internet browser displays a dialog box
prompting you for your user name and password,
type the information in the dialog box, and press
OK.
Chapter 1 RMC Server Management
Date and Time Configuration
8 Tandberg Data M-Series Remote Management Card User’s Guide
Table 2 Network
Configuration Fields
Date and Time Configuration 1
The date and time can be set from the Management Console Web
pages.
Accessing Date
and Time
Configuration
1
To access the
Date and Time Configuration page:
Field Description
Use DHCP Select if your network utilizes DHCP for dynamic
IP addressing. In the event a DHCP server is
unavailable, the other fields will apply. The
default value is
Enabled.
Hostname View or set the hostname for the RMC, for
example, the DNS name. The default value is
PMC300-[MAC address]. When entering a
hostname, no spaces are allowed. Underscores are
acceptable.
Domain View or set the domain for the RMC, for example,
Tandberg.com is the domain for Tandberg Data.
The default value is the
[local domain].
IP Address View or set the IP address for the RMC. The
default IP address is
192.168.1.1.
Subnet Mask View or set the subnet mask for the RMC. The
default subnet mask is
255.255.255.0.
Default Gateway View or set the default gateway for the RMC. The
default value is
[default for your gateway or blank].
Change the value only as required by your
network.
Chapter 1 RMC Server Management
User Management
Tandberg Data M-Series Remote Management Card User’s Guide 9
1 In the navigation frame, press Date and Time Configuration. The
management frame displays the
Date and Time Configuration
page as shown in figure 3
.
Figure 3 Date and
Time Configuration
2 Use the pull-down boxes to change the date and time as
necessary and press
Apply.
User Management 1
User accounts are used to control access to the Management
Console. Only users with accounts are allowed access to the
Management Console Web pages.
Accessing User
Management
1
To access the
User Management page:
1 In the navigation frame, press User Management.
2 The management frame displays the User Management page as
shown in figure 4
.
Chapter 1 RMC Server Management
User Management
10 Tandberg Data M-Series Remote Management Card User’s Guide
Figure 4 User
Management
Viewing User
Accounts
1
To view existing user accounts, access the
User Management page.
See Accessing User Management
for more information. The User
Name
section of the page lists the configured user accounts.
Adding User
Accounts
1
To add a user account:
1 Access the User Management page. For more information, see
Accessing User Management
.
2 Under Edit Users, press Edit. The management frame displays
the
Edit Users page as shown in figure 5.
Chapter 1 RMC Server Management
User Management
Tandberg Data M-Series Remote Management Card User’s Guide 11
Figure 5 Edit Users
3 Under Add User, add the new user account information:
• A unique user name in the
User Name field
• The desired password in the
Password field and again in
the
Repeat Password field
4 Select the appropriate Group from the pull-down menu. The
default groups are Administrator and Operator.
• Administrator allows access to all functions of the RMC
• Operator allows read-only access to the RMC
5 Press Add. A Results page indicates the account has been
added.
6 Press OK to return to the Edit Users page.
Note: Passwords are case sensitive.
Chapter 1 RMC Server Management
Utilities
12 Tandberg Data M-Series Remote Management Card User’s Guide
Deleting User
Accounts
1
To delete a user account:
1 Access the User Management page. For more information, see
Accessing User Management
on page 9.
2 Under Edit User, press Edit. The management frame displays
the
Edit Users page as shown in figure 5.
3 Under Delete User, select the user account from the list box.
4 Press Delete. A Results page indicates the account was deleted.
5 Press OK to return to the Edit Users page.
Utilities 1
The Utilities page allows you to perform maintenance functions on
the RMC, including uploading and activating software images.
The
Utilities page also allows you to reboot or shut down the RMC
Accessing
Utilities
1
To access the
Utilities page, in the navigation frame, under RMC
Server Management
, press Utilities. The management frame
displays the
Utilities page as shown in figure 6.
Note: The system does not allow you to delete the last
administrator existing account. If the account needs
to be deleted, create a new administrator account
with the correct information before deleting the
existing one.
Chapter 1 RMC Server Management
Utilities
Tandberg Data M-Series Remote Management Card User’s Guide 13
Figure 6 Utilities
Uploading New
Software Image
1
To upload a new software image:
1 Access the Utilities page. For more information, see Utilities.
2 Under Upload New Software Image, type the location and file
name of the new software image.
Note: Use the Browse button to browse the system and
locate the new software image. The file name for the
new software image should begin with PMC300 and
end with .image. An example of a valid image file
name would be
PMC300.[version].[build].image.
If the RMC does not recognize the new software
image file as a valid software image, the transfer
aborts.
Chapter 1 RMC Server Management
Utilities
14 Tandberg Data M-Series Remote Management Card User’s Guide
3 Press Upload to place the new software image in a temporary
area of the system. A
Results page indicates the software has
been uploaded.
4 Press OK to return to the Utilities page.
The RMC system will use the new software image after completing
the
Activate the New Software Image and rebooting the RMC. For
more information, see Rebooting the RMC and Library
.
Activating New
Software Image
1
To move the uploaded software image from the temporary area,
replace the current software image, and activate the new software
image:
1 Access the Utilities page. For more information, see Utilities.
2 Under Activate New Software Image, press Activate. A progress
bar indicates when the software has been activated.
3 Press OK to return to the Utilities page.
After completion of the
Activate New Software Image, the RMC
system uses the new software image the next time the RMC system
is rebooted. For more information, see Rebooting the RMC and
Library.
Note: If the library is rebooted before the uploaded
software image is activated, the image file is erased.
The upload process must be performed again.
Note: A progress bar appears on the screen when performing a
software upload indicating when the process is
complete.
Caution: The activation process takes several minutes. Do
not interrupt the process. Doing so may result in
library failure and damage to the RMC.
Chapter 1 RMC Server Management
Utilities
Tandberg Data M-Series Remote Management Card User’s Guide 15
Rebooting the
RMC and Library
1
To utilize updated configuration information, the RMC and library
must be rebooted. To reboot the RMC and library:
1 Access the Utilities page. For more information, see Utilities.
2 Under Shutdown Remote Management Card, select Reboot and
press
OK. The RMC system reboots itself, including restarting
and initializing the library. In a multiple frame environment,
all libraries will be restarted and initialized.
Shutting Down the
RMC
1
Shutting down a M1500/M2500 library while the RMC is in
operation may cause the RMC image and/or configuration file to
be corrupted. To prevent this from happening, follow this
procedure whenever you must shutdown a library with a RMC
installed.
Note: Rebooting the RMC and library may take up to 15
minutes during which time the library is unavailable.
Before rebooting the RMC and library, be certain
there are no active or pending jobs being processed
by the library. It should not be necessary to reboot the
RMC and library during normal operation.
Chapter 1 RMC Server Management
Utilities
16 Tandberg Data M-Series Remote Management Card User’s Guide
Figure 7 Shutdown
Remote Management
Card
1 From the navigation menu, select RMC Server Management,
then select the
Utilities page.
2 On the Utilities page, select Shutdown Remote Management
Card
. Select Shutdown from the drop down menu as shown in
figure 7
, then click OK.
3 Follow the standard procedure to shut down the library. For
more information on shutting down the library, refer to the
appropriate library User’s Guide.
Note: Allow at least 3 to 4 minutes for the RMC shutdown
process to take place.
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