TANDBERG MXP 550, VISION 1000 User Manual
T ANDBERG 1000
T ANDBERG 550
for Cisco
CallManager
User Manual
Software version H1/I1
D13293-02
This document is not to be reproduced in whole or in part
without permission in writing from:
T ANDBERG 1000/550 for Cisco CallManager
T rademarks and copyright
COPYRIGHT © 2004, TANDBERG
Philip Pedersensvei 22
1366 Lysaker, Norway, Tel: +47 67 125 125, Fax: +47 67 125 234
All rights reserved. This document contains information that is proprietary to TANDBERG. No part of this publication may be reproduced,
stored in a retrieval system, or transmitted, in any form, or by any means, electronically, mechanically, by photocopying, or otherwise, without
the prior written permission of TANDBERG. Nationally and internationally recognized trademarks and tradenames are the property of their
respective holders and are hereby acknowledged.
Portions of this software are © 1996-2003 RADVision Ltd. All intellectual property rights in such portions of the Software and documentation
are owned by RADVision and are protected by United States copyright laws, other applicable copyright laws and international treaty provisions.
RADVision and its suppliers retain all rights not expressly granted.
Disclaimer
The information in this document is furnished for informational purposes only, is subject to change without prior notice, and should not be
construed as a commitment by TANDBERG.
The information in this document is believed to be accurate and reliable, however TANDBERG assumes no responsibility or liability for any
errors or inaccuracies that may appear in this document, nor for any infringements of patents or other rights of third parties resulting from its
use. No license is granted under any patents or patent rights of TANDBERG.
This document was written by the Technical Support Department of TANDBERG, Norway. We are committed to maintaining a high level of
quality in all our documentation. Towards this effort, we welcome your comments and suggestions regarding the content and structure of this
document. Please fax or mail your comments and suggestions to the attention of:
Product Support Department
TANDBERG, Philip Pedersensvei 22
1366 Lysaker, Norway
Tel: +47 67 125 125
Fax: +47 67 125 234
Environmental Issues
Thank you for buying a product which contributes to a reduction in pollution and thereby helps save the environment.
Our products reduce the need for travel and transport and thereby reduce pollution.
Our products have either none or few consumable parts (chemicals, toner, gas, paper).
Our products are low energy consuming products.
Battery handling:
Batteries for the Remote Control are Long Life and Alkaline batteries saving the environment, please follow guidelines on the packing material
for handling and disposal of the batteries.
Waste handling:
No need to send material back to TANDBERG as there are no consumables to take care of. Please contact your local dealer for information on
recycling the product by sending the main parts of the product for disassembly at local electronic waste stations, marking recyclable parts so the
waste station can disassemble and re-use these parts.
Production of products:
Our factories employ the most efficient environmental methods for reducing waste and pollution and ensuring the products are recyclable.
2
TANDBERG 1000/550 for Cisco CallManager
Operator Safety Summary
For your protection, please read these safety instructions completely before operating the equipment and keep this manual for future
reference. The information in this summary is intended for operators. Carefully observe all warnings, precautions and instructions both
on the apparatus and in the operating instructions.
Equipment Markings
The lightning flash symbol within an equilateral triangle is intended to alert the user to the
presence of uninsulated “dangerous voltages” within the product’s enclosure that may be of
sufficient magnitude to constitue a risk of electrical shock.
The exclamation mark within an equilateral triangle is intended to alert the user to the presence of
important operating and maintenance (servicing) instructions within literature accompanying the
equipment.
Warnings
Water and moisture - Do not operate the equipment under or near water - for example near a bathtub, kitchen sink, or laundry tub, in a wet
basement, or near a swimming pool or in areas with high humidity.
Cleaning - Unplug the apparatus from the wall outlet before cleaning or polishing. Do not use liquid cleaners or aerosol cleaners. Use a lint-free
cloth lightly moistened with water for cleaning the exterior of the apparatus.
Ventilation - Do not block any of the ventilation openings of the apparatus. Install in accordance with the installation instructions. Never cover
the slots and openings with a cloth or other material. Never install the apparatus near heat sources such as radiators, heat registers, stoves, or
other apparatus (including amplifiers) that produce heat.
Grounding or Polarization - Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one
wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or third prong is provided for your
safety. If the provided plug does not fit into your outlet, consult an electrician.
Power-Cord Protection - Route the power cord so as to avoid it being walked on or pinched by items placed upon or against it, paying particular
attention to the plugs, receptacles, and the point where the cord exits from the apparatus.
Attachments - Only use attachments as recommended by the manufacturer.
Accessories - Use only with a cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used,
use caution when moving the cart/apparatus combination to avoid injury from tip-over.
Lightning - Unplug this apparatus during lightning storms or when unused for long periods of time.
ISDN cables - CAUTION - To reduce the risk of fire, use only No. 26 AWG or larger telecommunication line cord.
Servicing - Do not attempt to service the apparatus yourself as opening or removing covers may expose you to dangerous voltages or other
hazards, and will void the warranty. Refer all servicing to qualified service personnel.
Damaged Equipment - Unplug the apparatus from the outlet and refer servicing to qualified personnel under the following conditions:
When the power cord or plug is damaged or frayed
If liquid has been spilled or objects have fallen into the apparatus
If the apparatus has been exposed to rain or moisture
If the apparatus has been subjected to excessive shock by being dropped, or the cabinet has been damaged
If the apparatus fails to operate in accordance with the operating instructions
LCD Display
The TANDBERG 1000 is equipped with a high quality LCD display. Nevertheless, due to the complex production process and the high
resolution with nearly 1,500,000 pixels, defect pixels may occur resulting in black pixels or bright dots of constant color red, green or blue. As
for any other product with an LCD, these defect pixels are more or less visible depending on the nature of the picture. But since the LCD
features an extra bright LCD allowing an unusual wide view angle range, bright dots may be more visible than for regular laptops. All units are
subject to thorough inspection to ensure that the LCD is well within the quality guaranteed by the manufacturer SHARP.
3
T ANDBERG 1000/550 for Cisco CallManager
Content s
Introduction..............................................................................................7
Menu structure ........................................................................................8
Installation ................................................................................................9
Precautions .............................................................................................................9
Connecting Your TANDBERG 1000 for Cisco CallManager System...................9
Power Cable ................................................................................................................................ 10
LAN Cable ...................................................................................................................... .............. 10
Wireless LAN - Insert PC Card .................................................................................................... 10
Connecting Your TANDBERG 550 for Cisco CallManager System.....................11
Microphone Cable ....................................................................................................................... 12
Monitor Cable(s) .......................................................................................................................... 12
Power Cable ................................................................................................................................ 13
LAN Cable ...................................................................................................................... .............. 13
Wireless LAN - Insert PC Card .................................................................................................... 13
Getting Started .........................................................................................14
Before You Begin ....................................................................................................14
Welcome Screen .....................................................................................................14
Softbuttons..............................................................................................................14
Standby Mode .........................................................................................................14
Remote Control .......................................................................................................15
Handling Calls .........................................................................................................16
4
TANDBERG 1000/550 for Cisco CallManager
Placing a Call .............................................................................................................................. 16
Answering a Call ......................................................................................................................... 16
Ending a Call ............................................................................................................................... 16
General Use ..............................................................................................17
Adjusting V olume....................................................................................................17
View Outgoing Video (Selfview).............................................................................17
Microphone on/off...................................................................................................17
Speaker on/off .........................................................................................................17
Controlling the Camera...........................................................................................18
Moving / zooming Camera .........................................................................................................18
On Screen Symbols ................................................................................................18
Advanced Use .......................................................................................... 19
Main Menu................................................................................................................19
Calls.............................................................................................................................................. 20
Placing a Call on Hold............................................................................................................... 20
Resuming a Call on Hold........................................................................................................... 20
Transferring a Call to Another Extension.................................................................................... 2 0
Redialing the Last Number Dialled ............................................................................................ 2 1
Services........................................................................................................................................ 21
Directory....................................................................................................................................... 21
Settings ........................................................................................................................................ 22
View S t atus .............................................................................................................................. 22
System Status..................................................................................................................... 23
Call Status........................................................................................................................... 23
View Current Settings .......................................................................................................... 24
Restore Default Settings ...................................................................................................... 24
Network Settings ...................................................................................................................... 25
IP Settings........................................................................................................................... 25
5
T ANDBERG 1000/550 for Cisco CallManager
Wireless LAN Settings......................................................................................................... 27
TFTP Settings...................................................................................................................... 28
DNS Settings....................................................................................................................... 28
Audio Settings .......................................................................................................................... 29
Video Call Alert Tone / Alert Volume..................................................................................... 29
Video Settings .......................................................................................................................... 29
Camera Brightness .............................................................................................................. 29
Monitor Brightness............................................................................................................... 29
Whitebalance....................................................................................................................... 30
Data Port Settings .................................................................................................................... 30
Messages...................................................................................................................................... 30
Peripheral Equipment .............................................................................31
T1000 for Cisco CallManager Peripheral Equipment ...........................................31
PC-interface (serial cable) .......................................................................................................... 31
Headset Interface ........................................................................................................................ 31
Kensington Lock .......................................................................................................................... 32
T550 for Cisco CallManager Peripheral Equipment .............................................32
PC-interface (serial cable) .......................................................................................................... 32
Appendices ..............................................................................................33
Appendix 1: IP Password .......................................................................................33
Appendix 2: Declaration of Conformity.................................................................34
Index .........................................................................................................36
6
TANDBERG 1000/550 for Cisco CallManager
Introduction
This User Manual is provided to help you make the best use of your T ANDBERG unit. The T ANDBERG 550/1000
for Cisco CallManager offers superior audio and video quality in a fully-featured unit.
Application features
· Delivers the ultimate visual communication experience, with video quality developed by T ANDBERG for business
video applications
· Full range of Cisco IP telephony functions, including Directory and Call Control, as supported by the Cisco Call
Manager
· Software upgradeable, to grow with the capabilities of the Cisco CallManager
· Includes XML applications which deliver a range of information services to the desk top
· Interoperability with ISDN networks via the Cisco CallManager gateway function
Performance features
· Bandwidth up to 768 kbps
· PC card slot for wireless LAN connection
IN THIS GUIDE, WE’VE INCLUDED
TIP
TIPS AND NOTES. THEY APPEAR
HELPFUL
LIKE THIS.
7
T ANDBERG 1000/550 for Cisco CallManager
Menu structure
menu
The on-screen menu structure is shown below.
Press MENU to enter or leave the Main Menu.
Main Menu
Calls Services SettingsDirectory Messages
Missed
Calls
Received
Calls
Placed
Calls
Corporate
Directory
View
Status
Network
Settings
Audio
Settings
Video
Settings
Data Port
Settings
Exit
System
Status
Call
Status
View Current
Settings
Restore Default
Settings
TFTP
Settings
OK
Camera
Brightness
Monitor
Brightness
White
Balance
Press UP/DOWN/LEFT/RIGHT to navigate.
Press OK to select.
8
IP
Settings
DNS
Settings
Wireless LAN
Settings
TANDBERG 1000/550 for Cisco CallManager
Installation
Inst allation
Precautions
• Never install telephone wiring during a lightning storm.
• Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
• Never touch uninstalled telephone wires or terminals unless the telephone line has been disconnected at the network interface.
• Use caution when installing or modifying telephone lines.
• Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electrical shock from
lightning.
• Do not use the telephone to report a gas leak in the vicinity of the leak.
• The socket outlet shall be installed near to the equipment and shall be easily accessible.
• Never install cables without first switching the power OFF.
• 1TR6 network type is not approved for connection directly to the telecommunications network. This network type is only to be used
behind a PABX.
• This product complies with directives: LVD 73/23/EC, EMC 89/366/EEC, R&TTE 99/5/EEC
Connecting Y our T ANDBERG 1000 for Cisco CallManager System
9
T ANDBERG 1000/550 for Cisco CallManagerInstallation
Power Cable
• Connect the power supply to the ‘DC in’ input on
the system.
• Connect the power cable to the power supply.
• Connect the power cable to an electrical
distribution socket.
LAN Cable
• Connect a LAN cable from the ‘Ethernet’ connector on the system to your
LAN.
Wireless LAN - Insert PC Card
• Remove the “dummy” card by pressing the ‘Eject’ button next to the slot.
• Insert the Wireless LAN PC Card.
MAKE SURE YOU INSERT THE CARD IN THE RIGHT DIRECTION (SEE DRAWING). PUSH THE CARD
NOTE
INTO THE SLOT UNTIL THE ‘EJECT’ BUTTON POPS UP.
See ‘Wireless LAN Settings’ for configuration.
10
TANDBERG 1000/550 for Cisco CallManager
Installation
Connecting Y our T ANDBERG 550 for Cisco CallManager System
Camera
Remote Control
Microphone
11
Codec
Loading...