Tally Genicom 9316 User Manual
TallyGenicom
9316
User’s Guide
Contents
1 Introduction .......................................................................................................1
Getting Acquainted with Your Printer 2
Printer Parts 2
Front View 2
Rear View 2
About the Indicator Functions 3
Indicator Functions 3
Continuing a PrintJob after an Error Message3
Cancelling a Print Job 3
Status Message 4
2 Software Installation .........................................................................................7
Installing the USB Device Driver 8
InstallingtheUSBDevice Driver underWindowsMeand98 8
Installing the Printer Driver 9
Installing from the CD-ROM 9
3 Working with the Printer Driver .....................................................................11
Displaying Printer Driver Settings 12
Displaying Settings under Windows XP 12
Contents
i
Displaying Settings under Windows 2000/Me/98 12
Using the Printer Driver 13
Common Buttons 13
OK 13
Cancel 13
Apply 13
Help 13
Easy Set 13
Page Layout 13
Printer Figure 13
Setup Tab 14
Paper Tab 14
Quality Tab 14
Device OptionsSetting Tab 14
4 Working with the Status Display ....................................................................15
WorkingwiththeStatusDisplay 16
Introduction 16
Environment 16
Opening the Status Display and Showing the Supplies Status 16
Altering the Size of theStatus Display Window 16
Using the Status Display 16
Recognizing Status Display Alerts 17
Recovering from a Status Display Alert 17
Closing the Status Display 18
5 Using Media .....................................................................................................19
About Media 20
What sizes/weights of media can I use? 20
What type and amount of mediac an I load? 21
Media Storage 21
Media Not Suitable forPrinting 22
What Is the guaranteed imageable (printable) area? 23
Page Margins 23
Loading Media 24
How do I refill Tray 1? 24
Printing on Media 25
How do I load and print custom media? 25
How do I load and print envelopes? 25
How do I load and print labels? 27
How do I load and print postcards? 28
How do I load and printthickstock? 29
How do I load and print transparencies? 30
Manual Duplexing 31
How do I manually duplex? 31
Contentsii
6 Replacing Consumables ................................................................................33
Replacing the Toner Cartridge 34
Replacing the Drum Cartridge 38
7 Maintaining the Printer ................................................................................... 43
Cleaning the Printer 44
Exterior 44
Pick-up Roller 45
8 Troubleshooting ..............................................................................................47
Indicator Messages 48
Error Messages 48
Service Messages 49
Clearing Jams 50
Solving Problems-Printing Quality 53
A Appendix .......................................................................................................... 57
Safety Specifications 58
Technical Specifications 58
Printer 5 8
Parallel Interface Connectors and Cable 59
USB Interface Connectors and Cable 60
Consumables LifeExpectancies Chart 60
CE Marking (Declaration of Conformity) 61
For European Users61
CISPR 22 and Local Rules 61
Acoustic Noise 61
Safety Information 61
Warning and Precaution Symbols 61
Meaning of Symbols 62
WARNING 63
CAUTION 65
Working Safelywith your Laser Printer 66
Notes on your Safety and Operating Safety 66
Laser Safety 68
Internal LaserRadiation 68
Laser Safety Label 69
For Users in All Countries 70
For Denmark Users 70
For Norway Users 70
For Finland, Sweden Users 70
Contents
iii
Contentsiv
Introduction
1
Getting Acquainted with Your Printer
Printer Parts
The following drawings illustrate the parts of your printer referred to throughout this guide, so please take some time to become familiar with them.
Front View
1—Top cover
2—Output tray
3—Control panel
4—Imaging cartridge
(Toner cartridge plus Drum cartridge)
5—Front cover
6—Tray 1
7—Front cover grip
8—Paper guide stopper
9—Paper guides
10—Ventilation grilles
11—Power switch
1 2
11
10
Drum cartridge
8
9
Toner cartridge
3
4
5
6
7
Imaging
cartridge
Rear View
1—AC power connection
2—Parallel port
3—USB port
3
1
2
Getting Acquaintedwith Your Printer2
About the Indicator Functions
Indicator Functions
The controlpanel hastwo indicators
and one button. The control panel
indicatorsprovideinformationon the
status of the printer.
1—Ready indicator
2—Error indicator
3—Cancel button
The Cancel button allowsyou to:
Continue a print jobafteran
error message
Cancel a print job
Continuing a Print Job after an Error Message
You can continuetheprint job after correcting the followingtypes of errors:
When the print jobis toocomplex and the memory capacity of the printer
is inadequate
When there is no more paper in the tray
When paperof a different formatthan that set in theprinter driver wasfed
into the printer
1 Check that one of the above errors has occurred.
2 Perform the remedial action accordingtothe error.
3 Press the Cancel buttonto operate the media feed.
The print job continues.
For details on theer ror messages, refer to chapter 8, “Troubleshooting” on
page 47.
1
2
3
Cancelling a Print Job
You can cancel a print job that is currently being processed.
1 W hile data is being processed or printed (the green“Ready” indicator is
blinking),hold down the Cancel button for morethan 5 seconds.
2 Release the Cancelbutton after both indicators light up.
The current printjob has now been cancelled.
About the Indicator Functions
3
The indicators may show five types of signals:
Off
On
Slow blinking—1blink every 2 seconds
Blinking—1 blinkpersecond
Rapid blinking—2 blink per second
Status Message
Status messages indicate the current condition of the printer. The printer status alsocan be checked onthe StatusDisplay. (Referto the “Workingwith the
Status Display” on page16.)
Ready
indicator
(green)
Off Off Power off None
On Off Ready to print None
Rapid blink-
ing
Blinking Off Processing data None
On On Initializing (power on) None
Slow blinking Off Power save mode None
Error
indicator
(orange)
Off Warming up None
Condition Action
Printing
Canceling a printjob
About the Indicator Functions4
Ready
indicator
(green)
On Slow blinking Toner near empty Prepare thetoner
On Blinking Toner empty Replace the toner
On Rapid blink-
Error
indicator
(orange)
ing
Condition Action
cartridge.
cartridge.
Toner out Replace the toner
cartridge.
No toner cartridgeis
installed.
Installt he toner cartridge.
Note
If the toner cartridge that is used is not genuine, cleaning will be
performed aftereach page printed, which will reducethe printing speed.
About the Indicator Functions
5
About the Indicator Functions6
Software
Installation
2
Installing the U SB Device Driver
When connecting the printer to your computer with a USB cable, installthe
USB device driver according to the following instructions before installing the
printer driver.
Note
In Windows 2000/XP, you do not have to install theUSB device driver.
When the “Found New Hardware” wizard dialog box appears, cancel it.
Installing the USB Device Driver under Windows Me and 98
1 Turn on your computer.
2 Turn on the printer.
3 When Windows and the printerar e both ready, insert the CD-ROM,
included with yourprinter, into your computer’s CD-ROM drive.
4 Connect the printerto the computer with the USB cable.The Add New
Hardware Wizard dialog box appears.
Follow the instructions on the screen.
Browse the printerdriver CD-ROM and navigate to:
“drivers\English\Win9x” (forWindows Me and 98).
5 Click Finish. This completes the installation of the USB device driver.
6 When the Add New Hardware Wizard dialog box appears afterclicking
Finish, clickCancel.
Installing the USB Device Driver8
Installing the Printer Driver
Note
Do not use the “Found New Hardware” or “Add New Hardware” wizard
to installt he TallyGenicom 9316 driver and utilities.
Installing from the CD-ROM
1 Insert the CD-ROM in theCD-ROM drive of your computer. TheCD- ROM
installerautomatically starts.
If not , browse with the Windows Explorer to the CD-ROM and double-click on setup.exe.
2 Follow the instructions on the screen.
For a USB connection, select“USBxxx” as the printer port.
For a Parallel connection, select “LPTx” as the printer port.
Installing the Printer Driver
9
Installing the Printer Driver10
Working with the
Printer Driver
3
Displaying Printer Driver Sett ings
Displaying Settings under Windows XP
1 From the Start menu, clickControl Panel.
2 In Pick a category,clickPrinters and Other Hardware.
3 In Pick a task…,clickView installed printers or fax printers.
4 In the Printers and Faxes directory, select the TallyGenicom 9316
printer icon.
5 To displaythe printer driver settings, from theFile menu, click Printing
Preferences....
Displaying Settings under Windows 2000/Me/98
1 From the Start menu, pointto Settings, and thenclick Printers todisplay
the Printers directory.
2 Select the TallyGenicom 9316 printer icon.
3 Display the printer driver settings:
Windows 2000—From the File menu, click Printing Preferences....
Windows Me/98—From the File menu, click Properties,andthen
click the Printer Properties tab.
Displaying Printer Driver Settings12
Using the Printer Driver
Refer to the printer drivers online help for information on all ofthe
functions.
Common Buttons
The buttons described below appear on each tab.
OK
Click to exit the Properties dialog box, saving any changes made.
Cancel
Click to exit the Properties dialog box without saving any changes made.
Apply
Click to save all changes without exitingthe Properties dialog box.
Help
Click to view online help.
Easy Set
To save the current settings, click Save.... Afterward, the saved settings can
be selected fromthe drop-down list.
SelectDefaultfrom the drop-down list toreset the functions of thetab to their
original values.
Page La yout
Check this option button to display a sample of thepage layout in the figure
area.
Printer Figure
Check this option button to display an image of thepr inter in the figure area.
Using the Printer Driver
13
Setup Tab
The Setup tab allows you to
Print several pages of a document on the same page(n-up printing)
Provide a watermark on printed documents
Design custom watermarks
Specify manual duplex printing
Specify the paper source
Define the type of media
Print using a form overlay
Create/edit a form overlay
Paper Tab
The Paper tab allows you to
Specify the size ofthe original document
Define custom mediasizes
Fit printed documents to a specifiedmedia size
Select the output media size
Scale (enlarge/reduce) documents
Adjust the printing position
Specify the number of copies
Turn on/off the printer’ssorting function
Turn on/off the Proof Printfunction
Specify the orientation of the media
Rotate the printimage 180° to the media orientation
Quality Tab
The Quality tab allows you to
Specify the resolution
Adjust the contrastand brightness ofthe printed document
Turn on/off Toner Save mode
Device Options Setting Tab
The Device Options Setting tab allows you to
View versionandcopyright information about the printer driver
Using the Printer Driver14
Working with the
Status Display
4
Working with the Status Display
Introduction
The Status Monitor shows information about the current status of the computer’s local printer.
Environment
The Status Display can be used with Windows XP, 2000, Me, and 98 connected via a parallel cable or USB cable.
Opening the Status Display and Showing the Supplies Status
Use one of the followingsteps to open the Status Display.
Windows XP—Choose Start, All Programs, then TallyGenicom 9316 Utilities, and then TallyGenicom 9316 Status.
Windows Me/2000/98—From the Start menu, choose Programs, then
TallyGenicom 9316 Utilities,and t hen TallyGenicom 9316 Status.
Altering the Size of the Status Display Window
From the Displaymenu,choose Status (Reduce) todecrease the size of
the window, or
From the Displaymenu,choose Status (Expand)toincrease the sizeof
the window.
Using the Status Display
When the background oft he right-hand printer graphic is green, the
printer is in standby mode or a job is printing normally.
When the background oft he right-hand printer graphic is red, there is an
error and the job has been interrupted. Thestatus of the printer and the
error message areshownin the dialog boxes on the left.
The functionareas include:
Printer status—Displays text messages that describe the current operational status of the printer.
How to recover—Provides youwith explanations of what you needto do
in order to correct problems and recoverf rom error conditions.
Working with the Status Display16
Warning status—Displays textmessages that alertsyou of such conditions as low toner.
Printer status figure—Shows a graphic representation of theprinter and
indicates where the problem is.
Printing status—Displays thestatus of the currentprint job.
Select popup message—Allowsy ou to choose which message(s) you
want to bring to the foreground when that particular condition occurs with
the printer.
Maintenance—Allowsyouto specify the Midnight Mode functions and
Auto Continue functions.
Supplies status—Displays consumables usage statuses (percentage
remaining) of the toner cartridge.
Refer to the online help for informationonallof its functions.
Recognizing Stat us Display Alerts
When the Status Display detects a printingproblem, severalactions occur at
the same time, depending on your settings. First, the icon changes from
green to yellow or red, depending on the severity of the printer problem.
Refer to the online help for further information on these settings.
Recovering from a Status Display Al ert
When theStatusDisplay notifies you of a printing problem, double-click onits
icon to open the Status Display.TheStatus Display identifies which printer
has an error and what type of error has occurred.
Refer to the online help for further information on these settings.
Recognizing Status Display Alerts
17
Closing the Status Display
To close theStatus Display from the Filemenu,choose Exit.
If you click the X button in the upper-right corner of the Status Display
window to close the window, the Status Displayremains available at
the bottom right ofthetaskbar.Double-click thei con to open it again.
Closing the Status Display18
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