4 Working with the Status Display ....................................................................15
WorkingwiththeStatusDisplay 16
Introduction 16
Environment 16
Opening the Status Display and Showing the Supplies Status 16
Altering the Size of theStatus Display Window 16
Using the Status Display 16
Recognizing Status Display Alerts 17
Recovering from a Status Display Alert 17
Closing the Status Display 18
5 Using Media .....................................................................................................19
About Media 20
What sizes/weights of media can I use?20
What type and amount of mediac an I load? 21
Media Storage 21
Media Not Suitable forPrinting 22
What Is the guaranteed imageable (printable) area? 23
Page Margins 23
Loading Media 24
How do I refill Tray 1? 24
Printing on Media 25
How do I load and print custom media? 25
How do I load and print envelopes? 25
How do I load and print labels? 27
How do I load and print postcards? 28
How do I load and printthickstock? 29
How do I load and print transparencies? 30
The controlpanel hastwo indicators
and one button. The control panel
indicatorsprovideinformationon the
status of the printer.
1—Ready indicator
2—Error indicator
3—Cancel button
The Cancel button allowsyou to:
Continue a print jobafteran
error message
Cancel a print job
Continuing a Print Job after an Error Message
You can continuetheprint job after correcting the followingtypes of errors:
When the print jobis toocomplex and the memory capacity of the printer
is inadequate
When there is no more paper in the tray
When paperof a different formatthan that set in theprinter driver wasfed
into the printer
1 Check that one of the above errors has occurred.
2 Perform the remedial action accordingtothe error.
3 Press the Cancel buttonto operate the media feed.
The print job continues.
For details on theer ror messages, refer to chapter 8, “Troubleshooting” on
page 47.
1
2
3
Cancelling a Print Job
You can cancel a print job that is currently being processed.
1 W hile data is being processed or printed (the green“Ready” indicator is
blinking),hold down the Cancel button for morethan 5 seconds.
2 Release the Cancelbutton after both indicators light up.
The current printjob has now been cancelled.
About the Indicator Functions
3
The indicators may show five types of signals:
Off
On
Slow blinking—1blink every 2 seconds
Blinking—1 blinkpersecond
Rapid blinking—2 blink per second
Status Message
Status messages indicate the current condition of the printer. The printer status alsocan be checked onthe StatusDisplay. (Referto the “Workingwith the
Status Display” on page16.)
Ready
indicator
(green)
OffOffPower offNone
OnOffReady to printNone
Rapid blink-
ing
BlinkingOffProcessing dataNone
OnOnInitializing (power on)None
Slow blinking OffPower save modeNone
Error
indicator
(orange)
OffWarming upNone
ConditionAction
Printing
Canceling a printjob
About the Indicator Functions4
Ready
indicator
(green)
OnSlow blinking Toner near emptyPrepare thetoner
OnBlinkingToner emptyReplace the toner
OnRapid blink-
Error
indicator
(orange)
ing
ConditionAction
cartridge.
cartridge.
Toner outReplace the toner
cartridge.
No toner cartridgeis
installed.
Installt he toner cartridge.
Note
If the toner cartridge that is used is not genuine, cleaning will be
performed aftereach page printed, which will reducethe printing speed.
About the Indicator Functions
5
About the Indicator Functions6
Software
Installation
2
Installing the U SB Device Driver
When connecting the printer to your computer with a USB cable, installthe
USB device driver according to the following instructions before installing the
printer driver.
Note
In Windows 2000/XP, you do not have to install theUSB device driver.
When the “Found New Hardware” wizard dialog box appears, cancel it.
Installing the USB Device Driver under Windows Me and
98
1 Turn on your computer.
2 Turn on the printer.
3 When Windows and the printerar e both ready, insert the CD-ROM,
included with yourprinter, into your computer’s CD-ROM drive.
4 Connect the printerto the computer with the USB cable.The Add New
Hardware Wizard dialog box appears.
Follow the instructions on the screen.
Browse the printerdriver CD-ROM and navigate to:
“drivers\English\Win9x” (forWindows Me and 98).
5 Click Finish. This completes the installation of the USB device driver.
6 When the Add New Hardware Wizard dialog box appears afterclicking
Finish, clickCancel.
Installing the USB Device Driver8
Installing the Printer Driver
Note
Do not use the “Found New Hardware” or “Add New Hardware” wizard
to installt he TallyGenicom 9316 driver and utilities.
Installing from the CD-ROM
1 Insert the CD-ROM in theCD-ROM drive of your computer. TheCD- ROM
installerautomatically starts.
If not , browse with the Windows Explorer to the CD-ROM and double-click on setup.exe.
2 Follow the instructions on the screen.
For a USB connection, select“USBxxx” as the printer port.
For a Parallel connection, select “LPTx” as the printer port.
Installing the Printer Driver
9
Installing the Printer Driver10
Working with the
Printer Driver
3
Displaying Printer Driver Sett ings
Displaying Settings under Windows XP
1 From the Start menu, clickControl Panel.
2 In Pick a category,clickPrinters and Other Hardware.
3 In Pick a task…,clickView installed printers or fax printers.
4 In the Printers and Faxes directory, select the TallyGenicom 9316
printer icon.
5 To displaythe printer driver settings, from theFile menu, click Printing
Preferences....
Displaying Settings under Windows 2000/Me/98
1 From the Start menu, pointto Settings, and thenclick Printers todisplay
the Printers directory.
2 Select the TallyGenicom 9316 printer icon.
3 Display the printer driver settings:
Windows 2000—From the File menu, click Printing Preferences....
Windows Me/98—From the File menu, click Properties,andthen
click the Printer Properties tab.
Displaying Printer Driver Settings12
Using the Printer Driver
Refer to the printer drivers online help for information on all ofthe
functions.
Common Buttons
The buttons described below appear on each tab.
OK
Click to exit the Properties dialog box, saving any changes made.
Cancel
Click to exit the Properties dialog box without saving any changes made.
Apply
Click to save all changes without exitingthe Properties dialog box.
Help
Click to view online help.
Easy Set
To save the current settings, click Save.... Afterward, the saved settings can
be selected fromthe drop-down list.
SelectDefaultfrom the drop-down list toreset the functions of thetab to their
original values.
Page La yout
Check this option button to display a sample of thepage layout in the figure
area.
Printer Figure
Check this option button to display an image of thepr inter in the figure area.
Using the Printer Driver
13
Setup Tab
The Setup tab allows you to
Print several pages of a document on the same page(n-up printing)
Provide a watermark on printed documents
Design custom watermarks
Specify manual duplex printing
Specify the paper source
Define the type of media
Print using a form overlay
Create/edit a form overlay
Paper Tab
The Paper tab allows you to
Specify the size ofthe original document
Define custom mediasizes
Fit printed documents to a specifiedmedia size
Select the output media size
Scale (enlarge/reduce) documents
Adjust the printing position
Specify the number of copies
Turn on/off the printer’ssorting function
Turn on/off the Proof Printfunction
Specify the orientation of the media
Rotate the printimage 180° to the media orientation
Quality Tab
The Quality tab allows you to
Specify the resolution
Adjust the contrastand brightness ofthe printed document
Turn on/off Toner Save mode
Device Options Setting Tab
The Device Options Setting tab allows you to
View versionandcopyright information about the printer driver
Using the Printer Driver14
Working with the
Status Display
4
Working with the Status Display
Introduction
The Status Monitor shows information about the current status of the computer’s local printer.
Environment
The Status Display can be used with Windows XP, 2000, Me, and 98 connected via a parallel cable or USB cable.
Opening the Status Display and Showing the Supplies
Status
Use one of the followingsteps to open the Status Display.
Windows XP—Choose Start, All Programs, then TallyGenicom 9316 Utilities, and then TallyGenicom 9316 Status.
Windows Me/2000/98—From the Start menu, choose Programs, then
TallyGenicom 9316 Utilities,and t hen TallyGenicom 9316 Status.
Altering the Size of the Status Display Window
From the Displaymenu,choose Status (Reduce) todecrease the size of
the window, or
From the Displaymenu,choose Status (Expand)toincrease the sizeof
the window.
Using the Status Display
When the background oft he right-hand printer graphic is green, the
printer is in standby mode or a job is printing normally.
When the background oft he right-hand printer graphic is red, there is an
error and the job has been interrupted. Thestatus of the printer and the
error message areshownin the dialog boxes on the left.
The functionareas include:
Printer status—Displays text messages that describe the current operational status of the printer.
How to recover—Provides youwith explanations of what you needto do
in order to correct problems and recoverf rom error conditions.
Working with the Status Display16
Warning status—Displays textmessages that alertsyou of such conditions as low toner.
Printer status figure—Shows a graphic representation of theprinter and
indicates where the problem is.
Printing status—Displays thestatus of the currentprint job.
Select popup message—Allowsy ou to choose which message(s) you
want to bring to the foreground when that particular condition occurs with
the printer.
Maintenance—Allowsyouto specify the Midnight Mode functions and
Auto Continue functions.
Supplies status—Displays consumables usage statuses (percentage
remaining) of the toner cartridge.
Refer to the online help for informationonallof its functions.
Recognizing Stat us Display Alerts
When the Status Display detects a printingproblem, severalactions occur at
the same time, depending on your settings. First, the icon changes from
green to yellow or red, depending on the severity of the printer problem.
Refer to the online help for further information on these settings.
Recovering from a Status Display Al ert
When theStatusDisplay notifies you of a printing problem, double-click onits
icon to open the Status Display.TheStatus Display identifies which printer
has an error and what type of error has occurred.
Refer to the online help for further information on these settings.
Recognizing Status Display Alerts
17
Closing the Status Display
To close theStatus Display from the Filemenu,choose Exit.
If you click the X button in the upper-right corner of the Status Display
window to close the window, the Status Displayremains available at
the bottom right ofthetaskbar.Double-click thei con to open it again.
Do not allow media to go above t he fill limit mark inside the tray or the
media may not be fed correctly.
Media Storage
Keep media on a flat, level surface in its original wrapper until it is time to
load it.
If media has been removed from its wrapper, place it in its original packaging
and store in a cool, dark place.
When storing media, avoid
Moisture, excess humidity
Keep media between 30% to 65% relative humidity. Toner does not
adhere well to moist or wet paper
On the other hand, media that has been stored for a long time without
staying in its packagingmay dr y up too much and also cause jamming.
Direct sunlight
Excess heat (up to 35°C/95°F)
Dust
Leaning against other objects or placed in an upright position
Before purchasing a largequantity or special media, do a trial pr inting with
the same media and check the print quality.
About Media
21
Media Not Suitable for Printing
Note
Do not use the media types l isted below. These could cause poor print
quality, media jams, or damage t o the printer.Also, using them will void
your warranty.
Coated with a processed surface (such as carbon paper, digitally glosscoated media, colored paper that has been treated)
Carbon backed
Iron-on transfer m edia (heat-sensitive paper,heat-pressure paper,
heat-presstransfer paper)
Cold water transfer paper
Pressure sensitive
Special media designed specifically for inkjet printers (superfine paper,
glossy paper, glossy film, postcards, etc.)
Media that has already been printed with
– An inkjet printer
– A monochrome or color laser printer or copier
– A heat-transfer printer
– Another printer or fax machine
Wet (or damp)
Layered
Adhesive
Folded, creased, curled, embossed, warped, or wrinkled
Perforated, three-hole punched, or torn
Tooslick,toocoarse,tootextured
Different in texture (roughness) on the front and back
Too thin or too thick
Stuck together because of static electricity
Composed of foil or gilt; too luminous
Heat sensitive or cannot withstand the fusing temperature (205°C/401°F)
Irregularlyshaped (not rectangular or not cut at r ight angles)
Attached with glue, tape, paper clips, staples, ribbons, hooks, or buttons
Acidic
Any other media that is not approved
About Media22
Use media that is
Suitable for plain-paper laser printers, such as standard paper
What Is the guaranteed imageable (printable) area?
Each media size has a specifici mageable area, the maximum area on which
the printer can print clearly and without distortion.
4mm
(0.157 in.)
4mm
(0.157in.)
4mm
(0.157in.)
4mm
(0.157 in.)
Page Margins
Margins are set through your application. Some applications allow you to set
custom page sizes and margins while others have only standard page sizes
and margins from which to choose. If you choose a standard format, you may
lose part of your i mage (due to imageable area constraints). If you can
custom-sizeyour page in your application, use those s izes given for the
imageable area for optimum results.
About Media
23
Loading Media
How d o I refill Tray 1?
Refill the tray only when it is completely empty.
1 Squeeze the right paper guide
and open the paper guides.
2 Load the media lengthwise and
printing-side up i n the tray.
A maximum of 150 sheets
(75 g/m
be loaded. If media is loaded
past the media limit mark, it
may not be fed correctly.
Load letterhead with the side to
be printed facing up and t he preprinted letterhead at the top ( facing the printer).
2
[20 lb] plain paper) can
3 Squeeze the right paper guide
and adjust the paper guides so
that both the left and right sides
of the media are secure.
Loading Media24
Printing on Media
How do I load and print custom media?
Do not use custom media that does not have approved dimensions
Width: 76 mm (3 in.) up to 216 mm (8.5 in.)
Length: 127 mm (5 in.) up to 356 mm (14 in.)
1 In the printer driver (Setup tab/Media Type option), select plain paper.
2 Set the media size (Paper tab/OriginalDocument Size/Edit Custom...)
3 Load the custom media lengthwise and printing-side up in Tray 1.
4 Adjust the paper guides to the width of the c ustom media.
Note
Improperly adjusted guides may cause poor print quality, media
jams, or printer damage.
5 Print the custom media.
How do I load and print envelopes?
Before printing on envelopes, we recommend printing a test page. If
the print result is not oriented as desired, select Rotated (Paper tab/
Orientation option).
Do not use envelopes that have
Stickyflaps
Tape seals, metal objects, paper clips, fasteners, or peel-off strips for
sealing
Transparent windows
Rough surface
Material that will melt, vaporize, or emit dangerous fumes
Been presealed
Printing on Media
25
Use envelopes that are
Common office envelopes with diagonal joints, sharp f olds and edges,
and ordinary gummed flaps
Approved for laser pr inting
Dry
1 In the printer driver (Setup tab/Media Type option), select Envelope.
2 Select the size of the envelope (Paper tab/Original Document Size
option).
3 Place the envelopes on a flat surface, and flatten them by pressing down
the corners.
4 Flex the envelope stack (including the edges) to remove any stiffness.
5 Correct any bent corners, and tap the envelopes on a flat surface to align
them.
6 Squeeze the right paper guide
and open the paper guides.
7 Load the envelopes lengthwise and the printing-side up as shown in the
illustrations.
Printing on Media26
Note
Print envelopes on the front address side only. Some parts of the
envelope consist of three l ayers of paper—the front, back, and flap.
Anything printed in these layered regions may be lost or faded.
8 Recheck the paper guides to make sure they are adjusted to the width of
the envelopes.
Note
Improperly adjusted guides may cause poor print quality, media
jams, or printer damage.
9 Print the envelopes.
10 Open the flap of each envelope immediately (before it cools) after the
envelope is delivered to the output tray.
Because the envelopes pass through heated rollers, the gummed
area on the flaps may seal. Using envelopes with emulsion-based
glue avoids this problem.
How do I load and print labels?
A label consists of a face sheet (the printingsurface), adhesive, and a carrier
sheet:
The face sheet must follow the plain paper specification.
The face sheet surface m ust cover the entire carrier sheet, and no
adhesive should come t hrough on the surface.
You can print continuously with label paper. However, this c ould affect the
media feed, depending on the media quality and printing environment. If
problems occur, stop the continuous print and print one sheet at a time.
Format label data wi thin your application. Try printing your data on a plain
sheet of paper first to check placement. Check your application documentation for other information on printing labels.
Do not use label sheets that
Have labels that easily peel off
Labels may stick to the fuser, causing them to peel off and media jams to
occur.
Printing on Media
27
Are precut
Do not use
Use label sheets that are
Recommended for laser printers
OK to use
Full page labels
(uncut)
1 In the printer driver (Setup tab/Media Type option), select Thick Paper.
2 Select the size of the label (Paper tab/Original Document Size option).
3 Load the label media lengthwise and printing-side up in Tray 1.
4 Adjust the paper guides to the width of the label media.
Note
Improperly adjusted guides may cause poor print quality,m edia
jams, or printer damage.
5 Print the labels.
How do I load and print postcards?
Do not use postcards t hat are
Coated
Warped or bent
Designed for inkjet printers
Multicolored
Preprinted or multicolored (may result in printer jamming)
1 In the printer driver (Setup tab/Media Type option), select Postcard.
2 Selectthesizeofthepostcard(Paper tab/Original Document Size
option).
Printing on Media28
3 Place the postcards on a flat surface, and flatten them by pressing down
the corners.
4 Remove any media in Tray 1.
5 Load the postcard media lengthwise and printing-sideup in Tray 1.
6 Adjust the paper guides to the width of the postcards.
Note
Improperly adjusted guides may cause poor print quality, media
jams, or printer damage.
7 Print the postcards.
How do I load and print thick stock?
Test all thick stock to ensure acceptable performance and to ensure that the
image does not shift.
Do not use thick stock that is
Mixed with any other media in the media trays (as this will cause printer
jamming)
Note
Do not mix thick stock with any other media in the same tray, as this will
cause printer jamming.
1 In the printer driver (Setup tab/Media Type option), select Thick Paper.
2 Select the size of the stock (Paper tab/Original Document Size option).
3 Load the thick stock media lengthwise and printing-sideup in Tray 1.
4 Adjust the paper guides to the width of the thick stock.
Note
Improperly adjusted guides may cause poor print quality, media
jams, or printer damage.
5 Print the thick stock.
Printing on Media
29
How do I load and print transparencies?
Note
Using unsupported transparency media such as coated color
transparencies will result in damaging the printer and in voiding your
warranty.
Remove transparency media as soon as possible from the output t ray to
avoid static buildup.
If you touch the face of transparencieswithyour bare hands, print quality may
be affected. Do not handle transparencymedia too much.
You can print continuouslywith transparencies.However, this could affect the
media feed, depending on the media quality,static buildup, and printing environment. If you have problems loading a large number of transparenciesat a
time, try loading only 1–10 sheets.
Do not use transparencies that
Are coated, such as transparenciesdesigned for color printers or copiers
Have static electricity that w ill cause them to stick together
Use t ransparencies that are
Monochrome, uncoated transparencies (also known as OHP film)
1 In the printer driver (Setup tab/Media Type option) select Transparency.
2 Select the size of the transparency (Paper tab/Original Document Size
option).
3 Fan a f ew transparencies.
Fanning a large number
will build up static electricity.
4 Load the transparency media lengthwise and printing-side up in Tray 1.
5 Adjust the paper guides to the width of the transparencies.
Note
Improperly adjusted guides may cause poor print quality,m edia
jams, or printer damage.
6 Print the transparencies.
7 Immediately remove the printed transparenciesfrom the output tray.
Printing on Media30
Manual Dup lexing
Select paper with high opacity for duplex (2-sided) printing. For best results,
print a small quantity to make sure the opacity is acceptable.
How do I manually duplex?
Media jams may occur if the printed sheet(s) r einserted are not
entirely flat.
1 In the printer driver (Setup tab/Duplex/Booklet option), select the appro-
priate setting from Shor t Edge Binding, Long Edge Binding, BookletLeft Binding,orBooklet Right Binding.
2 From the print dialog box of your software, select the necessary settings
and print all pages.
3 Remove the single-sided print-
outs from the output t ray, and
then insert them into Tray1 with
the same orientation that they
were fed out.
4 Click Proceed on the screen of your PC or press the Cancel button.
Manual Duplexing
31
Manual Duplexing32
Replacing
Consumables
6
Replacing the Toner Cartridge
When it is time to r eplace the t oner cartridge, "TonerLow" displays in the Status Display. The supplies status indicationin the Status Display is only a reference. Printing can continue even though the warning appears. However,
printing gradually fades out, so replace the toner cartridge as soon as possible.
In this manual, a toner cartridge attached to a drum
cartridge is referred to as an
imaging cartridge.
Drum cartridge
Toner cartridge
1 Grab the front cover grip and
open the front cover.
Imaging
cartridge
2 Pull the handle of the imaging
cartridge toward you, and then
pull out the imaging cartridge.
Note
Do not expose the imaging
cartridget o light for a long period
of time. If the drum cartridge is
exposed to light, decreased
image quality may result.
Replacing the Toner Cartridge34
3 Move the lever on the toner car-
tridge in the direction of the
arrow.
4 Using both hands, separate the
toner cartridge and drum cartridge.
Drum cartridge
Note
When separating t he toner cartridge and drum cartridge, keep them
level.
Toner cartridge
Do not touch the OPC drum under the flap of t he drum cartridge,
otherwise decreased image quality may result.
Do not touch any metal parts of the drum cartridge and t oner cartridge,
otherwise damage from static electricity may result.
Replacing the Toner Cartridge
35
5 Remove a new toner cartridge from its box.
Do not throw away the box. It may be used to pack the used toner cartridge.
6 Holdingit firmly with both hands,
rock the toner cartridge left and
right, to distribute the toner
evenly.
7 Removetheprotectivecover
from the toner cartridge.
Note
Do not touch the developing roller
of the toner cartridge, otherwise
decreased image quality m ay
result.
Replacing the Toner Cartridge36
8 Holding both the toner cartridge
and the drum cartridge i n your
hands, align the colored guide
on t he drum cartridge w ith the
matching colored projection on
the toner cartridgeto fit the two
cartridges together.
9 Align the imaging cartridge with
the guides in the printer, and
then insert the cartridge.
Note
Do not insertthe imaging cartridge at an angle or with extreme force,
otherwise the printer may be damaged.
10 Press on the front cover grip and
close the front cover.
11 Place t he used toner cartridge into the box that came with the new toner
cartridge.
Replacing the Toner Cartridge
37
Replacing the Drum Cartridge
When the printed documentsbecomefaint or blurred,the drum cartridgemay
be at the end of its life.
The drum cartridgehas a capacity of about 16,000 (one-page jobs) to 20,000
(continuous printing) letter/A4 pages (at an average of 5% or less toner coverage).
Select the Print menu in the Status Display, print out the Configurationpage
(Print Config Page), and then check the total number of printouts.
Note
The OPC drum is extremely sensitive to bright light, direct sunlight, and
touch. Always leave the drum cartridge in its protective package until
you’re ready to install it.
In this manual, a toner cartridge attached to a drum
cartridge is an imaging cartridge.
Drum cartridge
Toner cartridge
Imaging
cartridge
1 Grab the front cover grip and
open the front cover.
Replacing the Drum Cartridge38
2 Pull the handle of the imaging
cartridge toward you, and then
pull out the imaging cartridge.
3 Move the lever on the toner car-
tridge in the direction of the
arrow.
4 Using both hands, separate the
toner cartridge and drum cartridge.
Tonercartridge
Note
When separating t he toner
cartridge and drum cartridge,
keep them level.
Do not touch the developing roller
of the toner cartridge, otherwise
decreased image quality may
result.
5 Remove a new drum cartridge from its box.
Replacing the Drum Cartridge
Drum cartridge
39
Do not throw away the box. I t will be used to pack the used drum cartridge.
6 Holding both the toner cartridge
and the drum cartridge in your
hands, align the colored guide
on t he drum cartridge wi th the
matching colored projection on
the toner cartridge to fit the two
cartridges together.
Note
Do not touch the OPC drum under the flap of the drum cartridge,
otherwise decreased image quality way result.
Do not touch any metal parts of the drum cartridge and t oner cartridge,
otherwise damage from static electricity may result.
7 Align the imaging cartridge with
the guides in the printer, and
then insert the cartridge.
Note
Do not insert the imaging
cartridge at an angle or with
extreme force, otherwise the
printer may be damaged.
Replacing the Drum Cartridge40
8 Press on the frontcover grip and
close the front cover.
9 Place the used drum cartridge into the box that came with the new drum
cartridge.
Replacing the Drum Cartridge
41
Replacing the Drum Cartridge42
Maintaining the
Printer
7
Cleaning the P rinter
Exterior
Note
Never spray cleaning solutions directly on the printer’s surface; the
spray could penetrate through the air vents of t he printer and damage
the internal circuits.
CAUTION
Do not spill water or detergent into the printer; otherwise the printer will
be damaged and an electric shock may occur.
Cleaning the Printer44
Pick-up Roller
1 Turn off the printer, unplug the power cord, and disconnect all interface
cables before cleaning.
2 Grab the front cover grip and
open the front cover.
3 Pull the handle of the imaging
cartridge toward you, and then
pull out the imaging cartridge.
Note
Do not expose the imaging
cartridge to light for a long
period of time. If the drum
cartridge is exposed to light,
decreased image quality may
result.
CAUTION
The f using unit is extremely hot.
Touching any part near the fusing
unit may result in burns.
Do not touch the image transfer
roller inside the printer, otherwise
decreased image quality may
result.
Cleaning the Printer
45
4 Wipe the pick-up roller with a
soft, dry cloth.
5 Align the imaging cartridge with
the guides in the printer, and
then insert the cartridge.
Note
Do not insert the imaging
cartridge at an angle or with
extreme force, otherwise the
printer may be damaged.
6 Presson the front cover grip and
close the front cover.
Cleaning the Printer46
Troubleshooting
8
Indicator Messages
The control panel i ndicators (Ready, Error) provide information about your
printer and help you l ocate each problem.
Error M essages
These messages indicate errors which you must correct before a print job
can continue or the printer status r eturned to “Ready”.
Ready
indicator
(green)
BlinkingBlinkingCommunication Error.Check the printer
Rapid blinking alternately
Error
indicator
(orange)
ConditionAction
cable.
Video Under-runTurn off the printer.
After a few seconds,
turn on the printer.
Change to a lower
resolution.
No media in the tray
specified in the printer
driver.
Media size error
If the “Auto Continue”
option has been activated in the Status Display, the sheet already
fed in, is automatically
ejected after a predetermined time.
Waitingfor the Manual
Duplex.
Waitingfor a proof printPress the Cancel but-
Load the appropriate
type of media into
Tray 1.
Load the appropriate
size media into Tray 1.
Load the second side
of the media. (Refer to
the “Manual Duplexing” on page 31.)
ton if the proof print is
acceptable.If it is not
acceptable,holddown
the C ancel button for
more than 5 seconds
to cancel the current
job.
Indicator Messages48
Ready
indicator
(green)
OffSlow blink-
OffBlinkingMediajamClear the jam, close
OffOnFrontcover or top cover
Error
indicator
(orange)
ing
ConditionAction
Paper emptyLoad media i nto Tray
1.
the front cover, and
then continue with the
print job.
Close the front cover
is open.
or top cover.
Service Messages
This message indicates a more serious fault that can only be corrected by a
customer service engineer.
Ready
indicator
(green)
OffRapid blink-
Error
indicator
(orange)
ing
ConditionAction
Fatal errorTurn the printer
off,then on again.
If the problem
persists, contact
your vendor or
authorized service provider.
Indicator Messages
49
Clearing Jams
Understanding the printer’s media path will help you locate media jams.
1 Grab the front cover grip and
open the front cover.
Transfer roller
Feed roller
Pick-up roller
2 Pull the handle of the imaging
cartridge toward you, and then
pull out the imaging cartridge.
Note
Do not expose the imaging
cartridget o light for a long period
of time, otherwise decreased
image quality may result.
Clearing Jams50
3 Pulloutthejammedmediaal ong
the feeding direction.
Note
Ifmediais jammed in the fusing unit,
pull the media downward t o remove
it.
CAUTION
The f using unit is extremely hot.
Touching any part near the fusing
unit may result in burns.
Do not touch the image transfer
rollerinside the printer, otherwise
decreased image quality may
result.
Clearing Jams
51
4 Align the imaging cartridge with
the guides in the printer, and
then insert the cartridge.
Note
Do not insert the imaging
cartridge at an angle or with
extreme force, otherwise the
printer may be damaged.
5 Presson the front cover grip and
close the front cover.
Clearing Jams52
Solving Problems-Printing Quality
SymptomCauseSolution
Blank pageThe toner cartridge may be
defective.
Black pageThe toner cartridge may be
defective.
Your printer may require
servicing.
Print too lightThe toner cartridge may
running out of toner.
Remove the toner cartridge
and check it for damage.
Replace the toner cartridge, if
necessary.
Remove the toner cartridge
and check it for damage.
Replace the toner cartridge, if
necessary.
Contact your local
vendor,or refer to the General
Information Guide.
Remove the toner cartridge
and shake it left and right a few
times to distribute r emaining
toner.
If the problem persists,replace
the toner cartridge.
The toner cartridge may be
defective.
The “Contrast” and “Brightness” of an image is not set
correctly in t he printer driver.
Solving Problems-Printing Quality
Remove the toner cartridge
and check it for damage.
Replace the toner cartridge, if
necessary.
In the printer driver,select the
Quality tab and adjust the
Contrast and Brightness and
try printing again.
53
SymptomCauseSolution
Print too dark The toner cartridge may be
defective.
The “Contrast” and “Brightness” of an image is not set
correctly in the printer driver.
Blurred
background
Uneven print
density
The toner cartridge may be
defective.
The toner may be unevenly
distributed inside the toner
cartridge.
The toner cartridge may be
defective.
Remove the toner cartridge
and check it for damage.
Replace the toner cartridge, if
necessary.
In the printer driver, select the
Quality tab and adjust the
Contrast and Br ightness and
try printing again.
Remove the toner cartridge
and check it for damage.
Replace the toner cartridge, if
necessary.
Remove the toner cartridge
and shake it left and right a few
times to distribute remaining
toner.
Remove the toner cartridge
and check it for damage.
Replace the toner cartridge, if
necessary.
The image transfer r oller may
be defective.
IrregularitiesThe mediamay have absorbed
some moisture due to high
humidity or because of direct
contactwith water.
Solving Problems-Printing Quality54
Contact your local vendor.
Since toner will not adhere well
towetmedia,replacethe
media you are using with dry
media and try printing again.
SymptomCauseSolution
White or black
lines
Dark lines on
the edges.
Toner
smudges
The toner cartridge may be
defective.
The transfer roller is dirty.Contact your local vendor.
The toner may be unevenly
distributedinside the toner
cartridge.
Remove the toner cartridge
and check it for damage.
Replace the toner cartridge, if
necessary.
Remove the toner cartridge
and shake it left and right a few
times to distribute r emaining
toner.
The toner cartridge may be
defective.
Smudges on the media indicate a dirty feed roller.
Solving Problems-Printing Quality
Remove the toner cartridge
and check it for damage.
Replace the toner cartridge, if
necessary.
Contact your local vendor.
55
SymptomCauseSolution
There is insufficient fusing
or the image
comes off
when rubbed.
The media is moist from
humidity.
Media with specifications not
coveredby t he printerwarranty
is being used.
The media type may be incorrectly set.
Remove the moist media and
replace it with new, dry media.
Use media that is covered by
the printer warranty.
When printing envelopes,
labels, thick stock, and transparencies,the appropriate
media type must be specified
in the printer driver.
Solving Problems-Printing Quality56
Appendix
A
Safety Specifications
Printer
Safety standardsEuropean model EU Directive 73/23/EEC
EU Di rective 93/68/EEC
EN 60950 (IEC 60950)
EMC standardsEuropean model EU Directive 89/336/EEC
EN 55022 (CISPR Pub. 22) class B
EN 61000-3-2
EN 61000-3-3
printing or 2,400 intermittentpr inting.
6,000 continuous printing or 4,800 i ntermittent
printing.
Drum cartridge16,000 intermittent printing
(for example, one-page jobs)
20,000 continuous printing
Technical Specifications60
CE Marking (Declaration of Conformity)
For European Us ers
This product complies with the following EU directives:
89/336/EEC, 73/23/EEC, and 93/68/EEC directives.
This declaration is valid for the areas of the European Union (EU) only.
This device must be used with a shielded parallel interface cable and
shielded USB interface cable. The use of non-shielded cables is likely to
result in interference with radio communications and i s prohibited under 89/
336/EEC rules.
CISPR 22 and Local Rules
This device must be used with a shielded parallel interface cable and
shielded USB interface cable.
The use of non-shielded cables is likely to result in interference wi th radio
communicationsand is prohibited under CISPR 22 and local rules.
Acoustic Noise
Machine Noise Regulation 3 GSGV,18.01.1991: The sound pressure level at
the operator position according to EN27779 is equal to or less than 70dB (A).
Safety Information
This section contains detailedinstructions on the operation and maintenance
of this machine. To achieve optimum utility of this device, all operators should
carefully read and follow the instructions in this manual.
Please read the next section before using this device. It contains important
information related to user safety and preventing equipment problems.
Make sure you observe all of the precautions listed in this manual.
Note that some parts of the contents of this section may not correspond
with the purchased product.
Warning and Precaution Symbols
CE Marking (Declaration of Conformity)
61
Ignoring this warning could cause serious injury or
even death.
Ignoringthis caution could cause injury or damage to
property.
Meaning of Symbols
A t riangle indicates a danger against which you should take
precaution.
This symbol warns against cause burn.
A diagonal line indicates a prohibited course of action.
This symbol warns against dismantling the device.
A black circle indicates an imperative course of action.
This symbol indicates you must unplug the device.
Safety Information62
WARNING
• Do not modify this product, as a fire, electrical shock, or
• Do not attempt to remove the covers and panels which
• Only use the power cord supplied in the package. Failure
• Use only the specified power source voltage. Failure to
• Do not use a multiple outlet adapter to connect any other
• Do not unplug and plug i n the power cord with a wet
• Plug the power cord all the way into the power outlet.
• Do not scratch, abrade, place a heavy object on, heat,
• Inprinciple,donotuseanextensioncord.Useofan
breakdown could result. If the product employs a laser,
the laser beam source could cause blindness.
have been fixed to the product. Some products have a
high-voltage part or a laser beam source inside that could
cause an electrical shock or blindness.
to use this cord could r esult in a fire or electrical shock.
do that could result in a fire or electrical shock.
appliancesor machines. Use of a power outlet for more
than the marked current value could result in a fire or
electrical shock.
hand, as an electrical shock could result.
Failure to do this could result in a fire or electrical shock.
twist, bend, pull on, or damage the power cord. Use of a
damaged power cord (exposed core wire, broken wire,
etc.) could result in a fire or breakdown.
Should any of these conditions be found, immediately
turn OFF the power switch, unplug the power cord from
the power outlet, and then call your authorized service
representative.
extension cord could cause a fire or electrical shock.
Contact your authorized service r epresentative if an
extension cord is required.
Safety Information
63
• Do not place a flower vase or other container that contains water, metal clips or other small metallic objects on
this product. Spilled water or metallic objects dropped
inside the product could result in a fire, electrical shock,
or break-down.
• Should a piece of metal, water, or any other similar foreign matter get inside the product, immediately turn OFF
the power switch, unplug the power cord from the power
outlet, and then call your authorized service representative.
• If this product becomes inordinately hot or emits smoke,
or unusual odor or noise, immediately turn OFF the
power switch, unplug the power cord from the power outlet, and then call your authorized service representative.
Ifyoukeeponusingitasis,afireorelectricalshock
could result.
• If this product has been dropped or its cover damaged,
immediately turn OFF t he power switch, unplug the
power cord from the power outlet, and then call your
authorized service representative. If you keep on using it
as is, a fire or electrical shock could result.
• Do not throw t he toner cartridge or toner into an open
flame. The hot toner may scatter and cause bur ns or
other damage.
• Connect the power cord to an electrical outlet that i s
equipped with a grounding terminal.
Safety Information64
CAUTION
• Do not use flammable sprays, liquids, or gases near this
• Do not leave a toner unit or drum unit in a place within
• Do not let any object plug the ventilation holes of this
• Do not install this product at a site that is exposed to
• Do not place the product in a dusty place, or a site
• Do not place this product on an unstable or tilted bench,
• After installing this product, mount it on a secure base. If
• Do not store toner units and PC drum units near a floppy
• Do not place any objects around the power plug as the
• Do not touch the electrical contacts that are located
• The inside of this product has areas subject to high tem-
product, as a fire could result.
easy reach of children.
Licking or ingesting any of these things could injure your
health.
product. Heat could accumulate inside t he product,
resulting in a fire or malfunction.
direct sunlight, or near an air conditioner or heating apparatus. The resultant temperature changes inside the
product could cause a malfunction, fire, or electrical
shock.
exposed to soot or steam, near a kitchen table, bath, or a
humidifier. A fire, electrical shock, or breakdown could
result.
or in a location subject to a lot of vibration and shock. It
could drop or fall, causing personal injury or mechanical
breakdown.
the unit moves or falls, it may cause personal injury.
disk or watch that are susceptible to magnetism. They
could cause these products to malfunction.
power plug may be difficult to pull out when an emergency occurs.
inside the top cover and underneath the cartridge as an
electrostatic discharge may damage the printer.
perature, which may cause burns. When c hecking the
inside of the unit for malfunctions such as a paper misfeed, do not touch the locations (around t he fusing unit,
etc.) which ar e indicated by a “Caution! Hot Surface” caution label.
Safety Information
65
• The socket-outlet shall be installednear the machine and
shall be easily accessible as the power plug may be difficult to pull out when an emergency occurs.
• Always use this product in a well ventilated location.
Operating the product in a poorly ventilated room for an
extendedperiod of timecouldinjureyourhealth. Ventilate
the room at regular intervals.
• Whenever moving this product, be sure to di sconnect the
power cord and other cables. Failure to do this could
damage the cord or cable, resulting in a fire, electrical
shock, or breakdown.
• When movingt his product,always hold it by the locations
specified in the user manual or other documents. If the
unitfallsit may cause severe personal injury.The product
may also be damaged or malfunction.
• Remove the power plug from the outlet more than one
time a year and clean the area between the plug terminals. Dust that accumulates between the plug terminals
may cause a fire.
• When unplugging the power cord, be sure to hold onto
the plug. Pulling on the power cord could damage the
cord, resulting in a fire or electrical shock.
Working Safely with your Laser Printer
Notes on your Safety and Operating Safety
Working improperly with the printer can result in health hazards, electric
shocks and even fires. Before you unpack the laser printer, you should make
yourself familiar with this information on your safety and operating safety.
CAUTION
Observe the following information:
Make sure that the power cord is correctly plugged into the socket and
that the socket is at all times visible and readily accessible.
Do not pull on the cord to pull the power plug out of the socket as this may
damage the cord. The result could be an electric shock or a fire.
Remove the power plug from the socket if the machine will not be in use
for an extended period of time.
Do not remove the power cord f rom the socket with wet hands as this may
result in an electric shock.
Safety Information66
Do not move the unit unless the power cord has been removed from the
socket. Otherwise you may damage the cord. The result could be a
short-circuit or a fire.
Do not place any heavy objects on the power cord. Do not pull or kink the
cord as this can result in damage to the cord. The result could be an electric shock or a fire.
Make sure that t he machine is not standing on a cord to another machine
as t his can result in damage to that cord. The result could be a fire or
improper functioning of the unit in question.
Make sure that the power supply to the unit has the correct voltage. Otherwise the result could be a fire or an electric shock.
Switch off the unit i mmediately and unplug the power cord if the power
supply cord is damaged. Failure to do so could result in a fire or an electric shock. Inform your customer support technical specialist.
Use only extension cords that are designed for at least the maximum
power rating of t he machine. Extension cords withlower ratings can result
in the unit overheating and can even lead to a fire.
Perform only the procedures that are described in this manual. Using the
machine improperly can result in a fire or an electric shock.
Do not place any heavy objects on the machine.
Do not open any covers on the machine while printing is in progress.
Do not switch off the unit while printing is in progress.
Do not place any magnetic objects near the machine.
Do not use any flammable sprays, liquids or gases in the vicinity of the
machine.
Do not remove any safety devices and do not alter the constructionof the
machine. The unit is equipped with high-voltage components. Using the
machine improperly can result in a fire or an electric shock.
Do not insert any paper clips, staples or other small metal objects into
openingson the machine. The result could be an electric shock or a fire. If
metal pieces are fed i nto the machine, switch it off immediately, disconnect the power cord and inform your customer support technical specialist.
Do not place coffee cups, dr inks bottles or other containers with liquids in
them on the machine. If liquid enters the machine the result could be an
electric shock or a fire. If liquid does get into the machine, switch it off
immediately, disconnectthe power cord and inform your customersupport
technical specialist.
If the machine becomes unusually hot, or if you notice smoke or an
unusual odor coming from the machine, switch it off immediately and
Safety Information
67
remove the power cord f rom the socket. Inform your customer support
technicalspecialist.
Laser Safety
This printer is a page printer which operated by means of a laser.There is no
possibilityof danger from the laser, provided the printer is operated according
to the instructions in this manual.
Since radiation emitted by the laser is completely confined within protective
housings and external covers, the laser beam cannot escape from the
machine during any phase of user operation.
Internal Laser Radiation
Maximum average radiation power:
36.903µW at the laser aperture of the print head unit.
Wavelength: 770-800 nm
This product employs a Class 3b laser diode that emits an invisible laser
beam.
The laser diode and the scanning polygon mirror are incorporatedin the print
head unit.
The p rint head unit is NOT A FIELD SERVICEABLE I TEM.
Therefore, the print head unit should not be opened under any circum-
stances.
WARNING!
The print head unit is
NOT A FIELD SERVICE
ITEM. Therefore, the
print head unit should
not be opened under
any circumstances.
Laser aperture of the print head unit.
Safety Information68
Laser Safety Label
A laser safety label is attached to the outside of the machine as shown below.
CAUTION
Use of controls, adjustments,or performance of procedures other than those
specified in this manual may result in hazardous radiation exposure.
This is a semiconductor laser. The maximum power of the laser diode is
15 mW, and the wavelength is 770–800 nm.
Safety Information
69
For U sers in All Countries
CAUTION
Use of controls, adjustments or performance of procedures other than those
specified in this m anual may result in hazardous radiation exposure.
This machine is certified as a Class 1 laser product. This means that the
machine does not produce hazardous laser radiation.
This is a semiconductor laser. The maximum power of the laser diode is
15 mW and the wavelength is 770-800 nm.
For D enmark Users
ADVARSEL
Usynlig laserstråling ved åbning, når sikkerhedsafbrydere er ude af funktion.
Undgå udsættelse for st råling.
Klasse 1 laser produkt der opfylder IEC60825 sikkerheds kr avene.
Dansk: Dette er en halvlederlaser.Laserdiodens højeste styrke er 15 mW og
bølgelængden er 770-800 nm.
For Norway Users
ADVERSEL
Dersom apparatet brukes på annen måte enn spesifiserti denne bruksanvisning, kan brukeren utsettes for unsynlig laserstråling som overskrider
grensen for laser klass 1.
Dette en halvleder l aser. Maksimal effekt till laserdiode er 15 mW og bølgelengde er 770-800 nm.
For Finland, Sweden Users
LOUKAN 1 LASERLAITE
KLASS 1 L ASER APPARAT
VAROITUS!
Laitteen käyttäminen muulla kuin tässä käyttöohjeessa mainitulla tavalla
saattaa altistaa käyttäjän turvallisuusluokan 1 ylittävälle näkymättömälle
lasersäteilylle.
Tämä on puolijohdelaser. Laserdiodin suurin t eho on 15 mW ja aallonpituus
on 770 – 800 nm.
Safety Information70
VARNING!
Om apparaten används på annat sätt än i denna bruksanvisning specificerats, kan användaren utsättas för osynlig laserstrålning,som överskrider
gränsen för laserklass 1.
Det här är en halvledarlaser. Den maximala effekten för laserdioden är
15 mW och våglängden är 770 – 800 nm.
VARO!
Avattaessa ja suojalukitus ohitettaessa olet alttiina näkymättömälle lasersäteilylle.Älä katso säteeseen.
VARNING!
Osynlig laserstrålning när denna del är öppnad och spärren är urkopplad.
Betrakta ej strålen.
Ozone r elease
Duringprinteroperation,a small quantity of ozone is released. This amount is
not large enough to harm anyone adversely.However, be sure the room
where the machine is being used has adequate ventilation, especially if you
are printing a high volume of materials, or if the machine is being used continuously over a long period.
Safety Information
71
Safety Information72
Index
C
CE Marking 61
Cleaning
Exterior 44
Take-up Roller 45
D
Drum cartridge
Replacing 38
Duplex 31
I
Indicator 3
Error messages 48
Service messages 49
Status message 4