Tally Genicom 8026DN User Manual

TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide

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ii TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide

Trademarks

The following are trademarks or registered trademarks of their respective owners. Other product names mentioned in this manual may also be trademarks or registered trademarks of their respective owners. Registered trademarks are registered in the United States Patent and Trademark Office; some trademarks may also be registered in other countries. TallyGenicom, is registered trademarks of TallyGenicom. PostScript is a trademark of Adobe Systems Incorporated for a page description language and may be registered in certain jurisdictions. Throughout this manual, “PostScript 3” (PS-3) is used to refer to a set of capabilities defined by Adobe Systems for its PostScript Level 3 page description language. Adobe, Adobe PhotoShop, Adobe PageMaker/Adobe Systems Incorporated. Apple, AppleTalk, EtherTalk, LaserWriter, LocalTalk, Macintosh, TrueType/Apple Computer, Inc. Banyan, VINES/Banyan. DEC, DECnet, LN03, VMS/Digital Equipment Corporation. Hewlett-Packard, HP, PCL, HP-GL, HP-UX, LaserJet/Hewlett-Packard Co. IBM PC, Token-Ring/International Business Machines Corporation. Intel/Intel Corporation. Microsoft, MS-DOS, Windows/Microsoft Corporation. Novell and NetWare/Novell, Inc. The ENERGY STAR logo/United States Environmental Protection Agency. The ENERGY STAR emblem does not represent EPA endorsement of any product or service. UNIX/UNIX Systems Laboratories.

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Copyright Notice

This manual is Copyrighted © 2006 by TallyGenicom. All Rights Reserved. This manual may not be copied in whole or in part, nor transferred to any other media or language, without the express written permission of TallyGenicom.

The specifications of your printer and the content of this publication are subject to change without prior notice. Every attempt has been made to verify the accuracy of the content herein.

TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide iii

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iv TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide

Important

copied or modified in whole or part, without the written consent of the publisher.

d Parts of this manual are subject to change without prior notice.

e We welcome any comments on ambiguities, errors, omissions, or missing pages.

f Never attempt any procedure on the machine that is not specifically described in this manual.

Unauthorized operation can cause faults or accidents. TallyGenicom is not liable for any problems resulting from unauthorized operation of the equipment.

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Preface

Thank you for choosing the 8026DN. This is a guide on operating the 8026DN and the important points to note. To understand the features fully and to use the machine correctly and effectively, please read this guide before using it.

Keep this guide handy for use as a quick reference on using the machine. This guide is written for users who are familiar with the personal computers, operating systems, and software compatible with this printer. For operational procedures and information regarding these items, refer to the documentation provided with the various hardware and software that you are using.

It may be a legal offence to print currency notes, certificates of stocks and securities, or any other documents of similar nature, regardless of whether they will be used.

Data Loss in Hard Disk Saved data may be lost if hard disk of the machine breaks down due to external shocks or if the power is accidentally cut off in a manner not following the methods listed in manuals or other documentations. TallyGenicom is not responsible for such data loss and any consequence caused by such data loss.

TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide v

Preface

This device complies with the guidelines (general-purpose device high frequency control standards) for high frequency copying devices and similar machine types as set by the Japan Business Machine Makers Association (JBMA).

In this manual, safety instructions are marked with the symbol . Always read these before performing procedures and make sure you follow them.

This is a class 1 laser product, and does not emit dangerous laser radiation. This equipment should be operated in accordance with this manual in order to avoid injury or damage.

This is a class B information processing device and complies with Voluntary Control Council for Interference by Information Technology Equipment (VCCI) standards. This device is designed for domestic use, however it may cause radio interference when placed near a radio, television, or other type of receiver. Please follow the instructions in this manual closely.

As a member of the International Energy Star Program, TallyGenicom confirm this product satisfies the requirements for International energy Star Program standards.

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vi TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide

About this Manual

Scope

This User Guide contains all of the information necessary to operate and care for your printer and accessories. It is intended to be used with the pictorial unpacking instructions and the Installation Guide, both included in the printer packaging. If you have not already unpacked and installed the printer, please refer to these documents. This guide does not contain instructions for unpacking and installing the printer.

Overview

This manual contains Safety Notes, eight chapters (1 through 8) and one appendix:

Printer Orientation

Throughout this guide, the four sides of the printer are referred to as front, rear, right, and left. The front of the printer is the side near the control panel, and the rear of the printer is opposite the front. The left and right sides of the printer are defined as the sides to the left and right, respectively, of a person who is facing the front of the printer.

Conventions

This following conventions are used throughout this manual to emphasize certain procedures or information:

NOTE: A note is a tip or extra information that may be helpful in installing or using the

printer.

A caution message provides information that may help you avoid equipment damage, process failure, or inconvenience. Read all caution messages carefully.

A warning message indicates the possibility of personal injury if a specific procedure is not performed exactly as described in the guide. Pay close attention to these sections and read them fully to prevent possible injury.

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Organization

The following is a summary of each chapter:

Safety Notes

This section explains the items of which to take note to ensure that you use this printer safely and correctly. Be sure to read this section to prevent serious injuries and accidents.

Chapter 1 Installing the Printer

This chapter explains the procedures to decide on the installation location, check the package contents, and set up the printer at the installation location.

Chapter 2 Daily Care

This chapter explains the essential operations for using the printer on a daily basis such as replenishing paper and cleaning.

Chapter 3 Troubleshooting

This chapter explains the problems that may arise when using the printer and the way of handling them. Do not consider the problems as a mechanical breakdown until you have read this chapter.

TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide vii

Organization

Chapter 4 Clearing Paper Jams

This chapter explains the ways to solve paper jams.

Chapter 5 About Consumables

This chapter explains the essential consumables for this printer, cautions on using them, and the way of replacing them.

Chapter 6 Optional Accessories

This chapter explains the optional accessories and how to install and uninstall them.

Chapter 7 Understanding and Navigating the Control Panel Menus

This chapter explains the control panel and its functions, and also demonstrates how to navigate throughout the various menus and submenus that allow you to view and change the printer settings.

Chapter 8 Optional Extended Features

This chapter describes the procedures for installation of DRAM Memory DIMMs and the Hard Disk Option. Also describes how to use the extended features associated with these options.

Appendix Consumables

This Appendix includes the printer specifications and expected life of the consumables. Specifications for the printer and options are listed here.

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viii TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide

Special Features of This Printer

This printer has the following special features:

■ Quality printing at a high speed

With its 1,200 dpi laser-style resolution, it can print in high definition and high quality (optional feature). Attains high-speed printing of 35/25 sheets per minute when printing the same A4-sized document by long edge feed.

■ Flexible use of paper sources and delivery methods

A paper tray for various paper sizes, from A5 to Legal 14, can be used in the tray module. Special media such as envelopes and labels can also be used.

Optional tray module (A4/550 sheets) is available. By adding the optional tray module, you can load up to 1,800 sheets.

You can add up to two optional tray modules.

Two sided printing.

■ Network-readiness

The printer includes an Ethernet Network Interface Card.

■ Easy operation

The easy-to-read control panel display clearly shows the status of printer operation. Control panel pushbuttons allow you to access and view printer menus, submenus, and status messages.

The following diagram shows the printer with the 500 sheets exit as well as the 550 sheet main tray.

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Safety Notes i-1

This Chapter contains the Safety Notes i-1

Safety Notes i-2

For Installation & Relocation i-3

For Power & Earth Connection i-6

For Machine Operation i-9

Illegal Copies and Printouts i-12

Chapter 1 Installing the Printer 1-1

About this Chapter 1-2

Installation Location 1-2

Connect the Printer to Its Own AC Outlet 1-2

Unsuitable locations 1-3

When Using an Ultrasonic Water Vaporizer 1-3

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Safety Precautions 1-3

Handling the Printer 1-3

Printer Location Requirements 1-4

Printer Weight and Dimensions 1-4

Minimum Installation Clearances 1-4

Accessories 1-5

2 TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide

Table of Contents

Carrying the Printer 1-6

Front Side of the Printer is Heavier Than the Rear 1-6

Installation Procedure 1-7

Removing the Tape 1-7

Installing the Optional Accessories 1-7

550 Sheet Tray Module / 1100 Sheet Tray Module 1-7

Installing the Drum Cartridge 1-7

Preparing the Toner Cartridges 1-10

Loading Paper 1-12

Loading Paper in the Multipurpose Feeder 1-12

Loading Envelopes in the Multipurpose Feeder 1-15

Loading Paper in the Paper Tray 1-16

Connecting the Power Cord 1-19

Turning the Printer On 1-20

Switching Off the Power 1-20

Adjusting Colour Alignment 1-21

Adjustments 1-22

Print out an Alignment Page 1-22

Set the K-V Adjustment 1-23

Set the K-H Adjustment 1-23

Adjusting Colour Registration 1-25

Determining Values 1-25

Entering Values 1-25

Selecting a Display Language 1-27

Printing PCL and PostScript Font Lists 1-28

Chapter 2 Daily Care 2-1

Main Components and Their Function 2-2

Front view 2-2

Control panel 2-3

Rear view 2-4

Internal view 2-5

Paper Handling 2-6

Suitable Paper Types 2-6

Plain Paper 2-6

Standard Paper 2-6

Special Media 2-7

Paper Trays and Types 2-8

Available Paper Sizes 2-9

Duplex Printing Paper Types and Sizes 2-9

Unsuitable Paper types 2-10

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TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide 3

Storing Paper 2-11

Loading Paper 2-11

Loading Paper in the Multipurpose Feeder 2-11

Loading Envelopes in the Multipurpose Feeder 2-13

Loading Paper in Paper Tray 2-14

Cleaning the Printer 2-17

Cleaning the exterior 2-17

Cleaning the interior 2-17

Cleaning the Density Sensor 2-18

Cleaning the Drum Cartridge 2-21

Moving the Printer 2-25

Chapter 3 Troubleshooting 3-1

Dealing With Problems 3-2

Power Problems 3-2

Table of Contents

Cannot Print 3-3

Print Quality Problems 3-4

Printing Is Not Clear 3-10

Paper Transport Problems 3-11

Safety Notes

This Chapter contains the Safety Notes

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2 TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide

Safety Notes

For your own safety, please read this page carefully before using the machine.

Do not place the machine in a hot, humid, dusty, or poorly ventilated environment. Prolonged exposure to these adverse conditions can cause fire or electric shock.

Do not place the machine near heaters or volatile, flammable, or combustible materials such as curtains that may catch fire.

Graphic Symbols Used

WARNING

CAUTION

A symbol for items to pay attention to when handling the

machine. Follow instructions carefully to use machine safely.

A symbol for prohibited items. Follow instructions

carefully to avoid any dangerous acts.

A symbol for items that must be performed. Follow

instructions carefully to carry out these essential tasks.

Used for items that if not followed strictly, can lead to severe or fatal injuries.

Used for items that if not followed strictly, can cause injuries to user or damages to the machine.

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TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide 3

For Installation & Relocation

CAUTION

Do not place the machine in a hot, humid, dusty, or poorly ventilated environment. Prolonged exposure to these adverse conditions can cause fire or electric shock.

Do not place the machine near heaters, combustible spray, flammable thinner or materials such as curtains that may catch fire easily.

Place the machine on a level and sturdy surface that can withstand the machine weight. If tilted, the machine may fall over and cause injuries.

The machine weighs 31.5 kg (70 lb) for a standard configuration (not including consumables). When moving the equipment, make sure that there are two or more persons carrying it.

When lifting the machine, be sure to observe the following points. Failure to do so may cause the machine to fall and result in injuries.

• Remove the drum cartridge first, then two persons, one facing the front of the machine (control panel) and the other facing the back, should firmly grip the recessed areas on the bottom part of both sides of the machine. Never try to lift the machine by gripping any other areas.

• Bend your knees to avoid possible injuries to your back.

Safety Notes

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The machine has ventilation holes on the side and rear panels. Ensure that the machine is installed with a minimum clearance of 100 mm (3.9") from the rear vent to the wall, 100 mm (3.9") from the left vent to the wall, and 100 mm (3.9") from the right vent to the wall. A poorly ventilated machine can cause excessive internal heat and fire. The following diagram shows the minimum clearances required for normal operation, consumables replacement, and maintenance to ensure your machine operates at peak performance.

4 TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide

Safety Notes

600 mm/1'11.6" 100 mm 3.9"

100 mm 3.9"

600 mm/1'11.6"

100 mm

3.9"

350 mm 1'1.8"

100 mm/3.9"

100 mm

3.9"

When moving the machine, be sure to unplug the power cord from the outlet. If the machine is moved with the power cord connected, it can cause damage to the cord which could result in fire or electric shock.

Do not move the machine by lifting it by the front and rear edges (positions shown in the following diagram) when the paper tray is extended (loaded with Legal 14 paper). The machine may fall and result in injuries or the paper tray may be damaged.

Do not tilt the printer more than 10 degrees.

10° 10° 10° 10°

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TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide 5

Safety Notes

• The machine is capable of operating normally within the following recommended environmental limits. Temperature range: 15 – 28 °C (59 – 82°F) Humidity range: 20 – 70% (no condensation)

• Sudden temperature fluctuations can affect copy quality. Rapid heating of a cold room can cause

condensation inside the machine, directly interfering with image transfer.

• Do not expose the machine to direct sunlight. Exposure to direct sunlight can adversely affect

the machine’s performance.

• Do not allow the machine to tilt more than 5 mm (0.2") front to back and more than 10 mm (0.4")

left to right. If tilted excessively, consumables may spill and cause machine damage.

• Do not place the machine where the wind from an air conditioner or a heater blows directly on it. It causes the temperature inside the machine to change, and may damage the machine.

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6 TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide

Safety Notes

For Power & Earth Connection

WARNING

Use only the power cord specified for this printer. Using a different cord may cause fire or electric shock. Also, do not use the machine’s power cord with other equipment.

The power specifications are listed below. The specifications that apply to your machine depend on your machine configuration. Connect the power plug only to a properly rated power outlet. Otherwise, it can cause fire or electric shock. If in doubt, contact our Customer Support Center or your dealers.

• Rated voltage 100/120 V Rated frequency 50/60 Hz

• Rated voltage 220/240 V Rated frequency 50/60 Hz

Ensure that the plug connection is free of dust. In a damp environment, a contaminated connector can draw a non-negligible amount of current that can generate heat and eventually cause fire over an extended period of time.

Always use the power cord provided with your machine. When an extension power cord is required, always use a properly rated cord.

• In Japan: 125 V/15 A

• In other countries: Contact our Customer Support Center or your dealers. If you use a cord with an unspecified current rating, the machine or plug may emit smoke or become hot to the touch externally.

Do not use any other power cords except those provided. Also, when using the power cords, please observe the following points. Failure to do so may cause fire or electric shock:

• Do not touch the plug when your hands are wet.

• Do not spoil, damage, or make any changes to the cord.

• Do not place a heavy object on the cord or pull and overstretch it.

• Do not place the cord near a heater.

• Do not bundle or tie up the cord.

• Do not pull out the plug at all times, and do not place any object around the power plug.

If the power cord is broken or insulated wires are exposed, ask our Customer Support Center for a replacement. Using a damaged cord can cause electric shock.

Never touch a power cord with wet hands. Danger of electric shock exists.

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TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide 7

Safety Notes

Stop operation immediately if your machine produces smoke, excessive heat, unusual noise, or smell, or if water or foreign object (e.g. metal strip, liquid) enters the machine. These conditions can cause fire. Immediately switch off and unplug the machine, and contact our Customer Support Center or your dealers.

To prevent fire or electric shock, follow the instruction below based on your machine configuration. If in doubt, contact our Customer Support Center or your dealers.

• If your machine is a 220/240 V model, there is no need to attach a separate earth line since the earth connection is incorporated in the power line. Plug it into a properly rated outlet.

• If your machine is a 100/120 V model, use the green earth wire bundled with the power cord, located at the rear of the machine.

The earth wire must be connected to one of the following conductors:

- Earth terminal of the specified power outlet

- A piece of copper buried in the earth 650 mm (25.6") or deeper

- Earth terminal with Class D* earthing.

* Class D is the regulation for Japan only.

Never connect the earth wire to any of the following:

• Gas pipe, which can be ignited and explode

• Telephone line earth wire or lightning rod, which can draw an excessive electric current if hit by lightning

• Water faucet or pipe whose electrical conductivity is broken by a non-metal part

CAUTION

Do not unplug or replug the machine while it is on. Unplugging a live connector can deform the plug and cause fire.

When unplugging the machine, grasp the plug instead of the cord. Forcibly pulling on a cord can damage it and cause fire or electric shock.

Be sure to switch off and unplug the machine before accessing the interior of the machine for cleaning, maintenance, or fault clearance. Access to a live machine's interior can cause electric shock.

When removing jammed paper, make sure that no pieces of torn paper are left in the machine. A piece of paper remaining in the machine can cause fire. If a sheet of paper is wrapped around the heat roller, or when clearing a jammed paper that is difficult or impossible to see, do not try to remove it by yourself. Doing so can cause injuries or burns. Switch off the machine immediately, and contact our Customer Support Center.

Do not use conductive paper, e.g. folding paper, carbonic paper and coated paper. When paper jam occurs, they can cause a short circuit and fire.

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8 TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide

Safety Notes

Once a month, unplug the machine and check the power cord for the following:

• The power cord is plugged firmly into a receptacle.

• The plug is not excessively heated, rusted, or bent.

• The plug and receptacle are free of dust.

• The cord is not cracked or frayed.

If you notice any unusual conditions, contact our Customer Support Center or your dealers.

When the machine is not used over an extended period of time, switch it off and unplug it. If an unused machine is left connected to a power source for a long period, degraded insulation can cause electric shock, current leakage, or fire.

Switch off the machine before connecting the interface cable and optional product.

Connecting the cable or card with a live machine can cause electric shock.

• Reception interference When installed at a certain location, the machine may cause interference with radio and television reception. If you notice flickering or distorted images or noises on your audio-visual units, your machine may be causing radio interference. Switch it off, and if the interference disappears, the machine is the cause of radio interference. Perform the following procedure until the interference is corrected.

• Move the machine and the TV and/or radio away from each other.

• Reposition or reorientate the machine and TV and/or radio.

• Unplug the machine, TV and/or radio, and replug them into outlets that operate on different circuits.

• Reorientate the TV and/or radio antennas and cables until the interference stops. For an outdoor antenna, ask your local electrician for support.

• Use coaxial cable antennas.

Jun 06

For Machine Operation

Do not place any liquid container such as a vase or coffee cup on the machine. Split water can cause fire or electric shock.

Do not place any metal parts such as staples or clips on the machine. If metal and flammable parts get into the machine, they can short-circuit internal components, and cause fire or electric shock.

If debris (metal or liquid) gets into the machine, switch off and unplug the machine. Contact our Customer Support Center. Operating a debris-contaminated machine can cause fire or electric shock.

Never open or remove machine covers that are secured with screws unless specifically instructed in this manual. A high voltage component can cause electric shock.

TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide 9

Safety Notes

WARNING

Do not try to alter the machine configuration, or modify any parts. An unauthorized modification can cause smoke or fire.

This equipment is certified as a Class 1 laser product under IEC60825-1 (Class 1). This means that the machine does not emit hazardous laser radiation. Since radiation emitted inside the machine is completely confined within the protective housings and external covers, the laser beam cannot escape from the machine during any phase of user operation. Do not perform any operation apart from the instructions given in the manual. There may be a danger of laser beam leakage.

CAUTION

Do not place a magnet near the safety switch of the machine. A magnet can activate the machine accidentally, resulting in injuries.

Never touch a labeled area found on or near the heat roller. You can get burnt. If a sheet of paper is wrapped around the heat roller, do not try to remove it by yourself to avoid injuries or burns. Switch off the machine immediately, and contact our Customer Support Center or your dealers.

Do not place any heavy object on the machine. An off-balance machine can fall over or the heavy object can fall, causing injuries.

Jun 06

Do not use a highly flammable spray or solvent near the machine. It can cause fire.

10 TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide

Safety Notes

When clearing a paper jam or other fault, follow this manual.

WARNING

Never throw a drum cartridge into an open flame. It can cause an explosion and you can get burnt.

Never throw a transfer roll cartridge into an open flame. It can cause an explosion and you can get burnt.

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TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide 11

Safety Notes

Never throw toner or a toner container into an open flame. It can cause an explosion and you can get burnt.

Do not use a vacuum cleaner for cleaning a toner spilled on the floor. Use a broom to sweep it out, or a cloth soaked with soap water to wipe it out. The vacuumed toner may cause a fire in the cleaner due to its electrical sparks.

CAUTION

Keep the drum cartridge, transfer roll cartridge, and toner cartridge in a location out of reach of children.

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12 TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide

Illegal Copies and Printouts

Copying or printing certain documents may be illegal in your country. Penalties of fines or imprisonment may be imposed on those found guilty. The following are examples of items that may be illegal to copy or print in your country.

 Currency  Banknotes and checks  Bank and government bonds and securities  Passports and identification cards  Copyright material or trademarks without the consent of the owner  Postage stamps and other negotiable instruments

This list is not inclusive and no liability is assumed for either its completeness or accuracy. In case of doubt, contact your legal counsel.

Jun 06

Installing the Printer

Chapter 1

In this Chapter . . .

■ “Installation Location” on page 1-2

■ “Safety Precautions” on page 1-3

■ “Printer Location Requirements” on page 1-4

■ “Minimum Installation Clearances” on page 1-4

■ “Accessories” on page 1-5

■ “Carrying the Printer” on page 1-6

■ “Installation Procedure” on page 1-7

■ “Loading Paper” on page 1-12

■ “Adjusting Colour Alignment” on page 1-21

■ “Selecting a Display Language” on page 1-27

■ “Printing PCL and PostScript Font Lists” on page 1-28

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1-2 TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide

Installation Location

About this Chapter

This chapter reviews the contents of the printer packaging, explains the parts of the printer, and describes the space and environment requirements of the printer. For safe and convenient printer operation, take time to read the information in this section when deciding where to place your printer.

Installation Location

In order to make use of the printer safely and comfortably, choose an installation location with the following considerations.

CAUTION

Place the machine on a level and sturdy surface that can withstand the machine weight. If tilted, the machine may fall over and cause injuries.

NOTE: The weights of the optional tray modules are as follows: 550 sheet tray module: 6.8 kg (15 lb) 1100 sheet tray module: 21.0 kg (46 lb) Level and stable surface (with vertical interval of 5 mm (0.2") left-to-right and 10 mm (0.4") front-to-back). Well ventilated. Ambient temperature range of 15 to 28 °C (59 to 82 °F), relative humidity 20 to 70% (no condensation).

NOTE: Do not position the printer in a room where there are sudden temperature fluctuations. Do not move the printer from a cool, dry location to a warm, humid location. Sudden temperature fluctuations can cause water droplets (condensation) to form inside the printer and cause the print quality to deteriorate. If condensation occurs, allow at least one hour for the printer to adapt to the new environment before use.

Connect the Printer to Its Own AC Outlet

Do not plug any other equipment into the printer’s AC outlet, especially high-current equipment such as copiers or air conditioners. Electrical noise and voltage fluctuations from other equipment plugged into the same outlet can cause computing errors and data loss.

WARNING

Two power specifications are listed below. The specifications that apply to your machine depend on your machine configuration. Connect the power plug only to a properly rated power outlet. Otherwise, it can cause fire or electric shocks.

• Rated voltage 100/120 V Rated frequency 50/60 Hz

• Rated voltage 220 – 240 V Rated frequency 50/60 Hz

• Never use multi-plug adapters to plug multiple power plugs in the same outlet. Be sure to operate the machine on a sole-use receptacle. Multiple connectors can cause the outlet to overheat and cause fire.

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TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide 1-3

Safety Precautions

Unsuitable locations

■ Locations with direct exposure to sunlight

■ Locations close to cooling/heating appliances

■ Locations with direct exposure to drafts

■ Locations susceptible to vibrations

■ Dusty and dirty locations

■ Locations close to open flame

■ Damp locations

■ Locations exposed to magnetic forces

■ Locations susceptible to sudden changes in temperature or humidity

When Using an Ultrasonic Water Vaporizer

Using tap or well water with ultrasonic water vaporizers disperses impurities into the air. These impurities can accumulate inside the printer and cause print quality to deteriorate. If you install the printer in the same room as an ultrasonic water vaporizer, use only filtered water in the water vaporizer.

Safety Precautions

This printer is available in either of the following power specifications: 110V and 220V. The specifications that apply to your printer depend on your machine configuration. To prevent fire or shock hazards, connect the power plug only to a properly rated power outlet.

Handling the Printer

Follow the guidelines below when lifting or moving the printer:

■ The printer is very heavy, and should always be lifted by two people. The weight of the printer

without paper tray, toner cartridge, and paper is about 70 lbs (31,5 kg). Never attempt to lift the printer alone.

Jun 06

■ To lift the printer, have two individuals facing each other from the front and the rear of the

printer grasp the recessed areas on each side of the printer. Do not lift the printer by grasping any area other than these recessed areas.

■ When lifting the printer, maintain proper lifting posture to prevent injuries.

1-4 TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide

Printer Location Requirements

Printer Weight and Dimensions

This printer weighs approximately 70 lbs (31,5 kg) and should always be lifted by two people. The dimensions of the printer are listed below.

■ Printer Height: 16.3 in (413 mm)

■ Printer Width (left to right): 16.6 in (422 mm)

■ Printer Depth (front to back): 17.3 in (439 mm)

Minimum Installation Clearances

Be sure to install the printer in a location that respects the minimum clearances indicated in the illustration below.

CAUTION

The machine has ventilation holes on the left, right, and rear sides. Ensure that the machine is installed with a minimum clearance of 100 mm (3.9") from the right side, 100 mm (3.9") from the left side, and 100 mm (3.9") from the rear side. A poorly ventilated machine can cause excessive internal heat and fire. The accompanying diagram shows the minimum clearances required for normal operation, consumables replacement, and maintenance to ensure your machine operates at peak performance.

350 mm 1'1.8"

457 mm 1'6.0"

100 mm

3.9"

580 mm 1'10.8"

600 mm 1'11.6"

100 mm

3.9"

429 mm 1'4.9"

100 mm

3.9"

Jun 06

Accessories

The standard configuration of the printer is as follows. Ensure that all the parts are available before installation.

NOTE: Retain the packaging material and box for future use if there is a possibility that the printer will be moved over long distances. See “Options” (P. 6-2) for details on the optional accessories.

The standard printer package consists of the following items. Before installing the printer, confirm that all the items listed below are accounted for.

Refer to

• About optional accessories for the printer: “Options” (P. 6-2)

 Printer

TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide 1-5

Accessories

Without options

 Drum cartridge

 Power cord

 Quick Start Guide with CD-ROM

With full option

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1-6 TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide

Carrying the Printer

When moving the printer to a place for installation, take note of the following points. Hold the recessed areas on the left and right sides of the printer.

CAUTION

• Bend your knees when lifting the printer to avoid back injury.

• To move the printer safety, remove the optional 550 sheet tray module and 1100 sheet tray module before moving the printer. To lift the printer safely, remove the drum cartridge and lift it with two people. Please put the removed drum cartridge on a flat even desk without things, such as a pencil and a clip. Please cover the removed drum cartridge by a newspaper or so not to expose the direct light. Lifting the optional 1100 sheet tray module safely requires two people.

To lift the printer, face the front and back of the printer and grip the recessed areas at the bottom left and right with both hands. Never try to lift the printer by gripping any other areas. Lifting the printer by gripping other areas can cause the printer to fall, resulting in injury.

CAUTION

• When moving the printer, do not tilt it more than 10 degrees. If tilted excessively, the printer may fall over and cause injuries.

Front Side of the Printer is Heavier Than the Rear

The front side of this printer is heavier than the rear. Take note of this difference in weight when moving the printer.

Jun 06

TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide 1-7

Installation Procedure

This section describes how to install the printer.

Removing the Tape

When the printer is first taken out of the packaging box, the covers of the printer are taped. Remove the tapes.

Installing the Optional Accessories

If you have purchased any optional accessories, install them before the drum cartridge, and before loading paper. If there are no optional accessories to install, proceed to the next section, “Installing the Drum Cartridge” (P. 1-7).

550 Sheet Tray Module / 1100 Sheet Tray Module

Refer to “550 Sheet Tray Module” (P. 6-2) and “1100 Sheet Tray Module” (P. 6-2) for details.

Installing the Drum Cartridge

When installing the drum cartridge, take note of the following points:

Installation Procedure

WARNING

• Never throw a drum cartridge into an open flame. Toner remaining in the cartridge can cause an explosion and you can get burnt.

• Do not subject it to direct sunlight or strong light.

• When installing the drum cartridge, select a location not subject to strong light and try to finish the installation within 1 minutes.

• Do not touch the surface of the photosensitive drum. Do not stand or place the drum cartridge upside down. The drum might get damaged.

Refer to

• Replacing the drum cartridge: “Replacing the Drum Cartridge” on page 5-9

1. Push up button 1 and fully open the front cover 2.

Jun 06

1-8 TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide

Installation Procedure

2. Press the button as shown in the diagram and open the output tray cover.

3. Hold the protective cover by the handle and pull it upward out of the printer.

4. Take the new drum cartridge out of the packaging box by holding its handle and remove the protective cover from the drum cartridge.

Important

• Make sure nothing touches or scratches the light-sensitive drum surface (green-colored part) or charge roller (black-colored part). Scratches, dirt, or oil from your hands on the light-sensitive drum surface or charge roller deteriorates print quality.

• Do not expose the drum cartridge to direct sunlight or strong light.

Jun 06

TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide 1-9

Installation Procedure

5. Holding the drum cartridge by the handle and the flat part facing the back of the printer, align the bosses, indicated by the arrows, on both sides of the drum cartridge with the slots that are indicated by the arrows on the printer. Gently lower the drum cartridge into the printer.

Important

• Lowering the drum cartridge into the printer without correctly aligning the rollers with the slots can damage the drum cartridge.

6. Pull the protective cover on the drum cartridge straight up to remove.

Jun 06

7. Close the output tray cover.

1-10 TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide

Installation Procedure

8. Close the front cover.

Preparing the Toner Cartridges

Refer to

• Replacing the toner cartridges: “Replacing Toner Cartridges” on page 5-6

1. To prepare the toner cartridge, remove the top cover.

2. Pull the toner seal for each toner cartridge straight up to remove it.

Jun 06

TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide 1-11

Installation Procedure

3. Replace the top cover by inserting its front side into the printer first.

Jun 06

1-12 TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide

Loading Paper

This section describes how to load paper. Load paper correctly to reduce troubles such as paper jams.

Important

• See the package of paper to determine the front and back sides of the paper when loading it.

Refer to

• Types of paper suitable for printing: “Loading Paper” (P. 2-11)

• Loading paper in the multipurpose feeder: “Loading Envelopes in the Multipurpose Feeder” (P. 1-15)

Loading Paper in the Multipurpose Feeder

In addition to plain paper, the multipurpose feeder can use various other sizes and types of print media such as envelopes and transparencies.

Make sure of the following points when loading paper in the multipurpose feeder.

• You can load up to 150 sheets or a stack of paper (60 g/m (0.6") high.

to 216 g/m2) less than 15 mm

• The multipurpose feeder accepts print media within the following dimensions: – Width: 88.9 mm (3.5") to 220 mm (8.7") – Length: 139.7 mm (5.5") to 355.6 mm (14")

• You can load paper (64 g/m

355.6 mm (14") in length has to be fed one sheet at a time and supported by hand.

Important

• Make sure of the following points to avoid any troubles during printing.

• Do not load different types of paper at the same time.

• Use high quality paper for laser printers to print at high quality. Refer to “Paper Handling” (P. 2-6) for details.

• Do not remove or add paper to the multipurpose feeder when printing or if there is any paper still in the multipurpose feeder. Doing so may cause a paper jam.

• Load paper printable surface facing down. Also, load the paper which you want to print on first in the top of the multipurpose feeder.

• Do not put any objects other than paper on the multipurpose feeder. Also, do not push or force down the multipurpose feeder.

to 105 g/m2) up to 900 mm (35.4") long. However, paper over

Jun 06

TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide 1-13

Loading Paper

1. Gently pull open the multipurpose feeder cover, and pull out the extension tray.

2. Slide the width guides to the edge of the tray. The width guides should be fully extended.

3. Insert all media face down and top edge first into the multipurpose feeder.

Important

• Do not force the print media.

Jun 06

1-14 TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide

Loading Paper

4. Slide the width guides until they rest lightly against the edge of the print media stack.

Important

• Be careful not to bend the print media.

Jun 06

TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide 1-15

Loading Paper

Loading Envelopes in the Multipurpose Feeder

To load envelopes that are under 220 mm (8.66 inches) in width in the multipurpose feeder, insert the envelopes with the flaps open and at the rear. To load envelopes that are over 220 mm (8.66 inches) in width in the multipurpose feeder, insert the envelopes with the flaps closed and at the right side. The print side must be facing down. You can load envelopes up to the maximum fill line in the tray at one time.

Important

• For best performance, do not use envelopes that:

• Have excessive curl or twist

• Are stuck together or damaged in any way

• Contain windows, holes, perforations, cutouts, embossing

• Use metal clasps, string ties, or metal folding bars

• Have an interlocking design

• Have postage stamps attached

• Have any exposed adhesive when the flap is in the sealed or closed position

• Have nicked edges or bent corners

• Have rough, cockle, or laid finishes

NOTE: Make sure set the envelope flaps are completely unfolded when loading envelopes that are under 220 mm (8.7") in width.

Jun 06

1-16 TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide

Loading Paper

Loading Paper in the Paper Tray

This section describes how to load paper in the standard and optional paper trays. All trays are loaded the same way.

Important

• Do not remove the tray during printing. It may cause a paper jam.

1. Pull the tray out of the printer until it stops. Hold the tray with both hands, lift the front slightly, and remove it from the printer.

2. Slide the width guides to the edge of the tray. The width guides should be fully extended.

NOTE: When loading paper that is 210 mm (8.3") wide such as A4 size paper, set the tab on the side of the tray to the [A4] position.

Jun 06

TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide 1-17

Loading Paper

3. Squeeze the length guide and slide it to the edge of the tray.

4. Before loading the print media, flex the sheets back and forth, and then fan them. Straighten the edges of the stack on a level surface.

5. Place the print media into the tray with the recommended print side face up.

Important

• Do not exceed the maximum fill line in the tray. Overfilling the tray may cause paper jams.

6. Slide the width guides and length guide until they rest lightly against the edge of the print media stack.

Jun 06

1-18 TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide

Loading Paper

7. Insert the tray into the printer, and push until it stops.

Important

• Do not use excessive force on the tray. Doing so could damage the tray or the inside the printer.

Jun 06

TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide 1-19

Loading Paper

Connecting the Power Cord

WARNING

• The Power specifications are listed below. The specifications that apply to your machine depend on your machine configuration. Connect the power plug only to a properly rated power outlet. Otherwise, it can cause fire or electric shocks. – Rated voltage 100–120 V

Rated frequency 50/60 Hz

– Rated voltage 220–240 V

Rated frequency 50/60 Hz

• Never use multi-plug adaptors to plug multiple power plugs in the same outlet. Be sure to operate the machine on a sole-use receptacle. Multiple connectors can cause the outlet to overheat and cause fire.

• To prevent fire or electric shocks, follow the instruction below based on your machine configuration. If your machine is a 220 – 240 V model, there is no need to attach a separate earth line since the earth connection is incorporated in the power line. Plug it into a properly rated outlet. If your printer is a 100–120 V model, use the earth bundled with the power cord, located at the rear of the printer. The earth wire must be connected to one of the following conductors: – Earth terminal of the specified power outlet – A piece of copper buried in the earth 650 mm (25.6") or deeper – Earth terminal with Class D* earthing.

*Class D is the regulation for Japan only.

1. Connect the power cable into the printer, and plug it into the electrical wall outlet.

Jun 06

1-20 TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide

Loading Paper

Turning the Printer On

Switch on the power before operating the printer. When you have finished using the printer for the day or you do not intend to use it for a long period of time, switch off the power.

1. On the printer’s right side, press the side of the power switch marked [I] to turn the printer on.

Switching Off the Power

1. Make sure that the printer is not in processing.

2. Press the power switch to the <O> position to turn the power off.

Jun 06

TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide 1-21

Adjusting Colour Alignment

This allows adjustment of the horizontal (K-H) and vertical (K-V) images on an A4 or Letter based page. The adjustment allows the printed images to be centered on the pages and applies the adjustment to all paper sources.

Adjusting Colour Alignment

Jun 06

1-22 TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide

Adjusting Colour Alignment

Adjustments

Select the paper tray to be used for the test.

1. From the Ready status, press MENU, the control panel display will read:

Job Library

2. Press PREVIOUS or NEXT until the display reads:

Paper Menu

3. Press SELECT, the display will read:

Paper Menu

Copies

4. Press PREVIOUS or NEXT until the display reads:

Paper

Default Source

5. Press SELECT, the display will read:

Default Source

Tray 2

6. Press PREVIOUS or NEXT until the desired paper tray appears on the bottom line of the display.

7. Press SELECT. You have now changed the paper tray to be used for the alignment.

Print out an Alignment Page

Print out an alignment page to determine whether the image is in the center of the page.

1. From the Ready status, press MENU, the control panel display will read:

Job Library

2. Press PREVIOUS or NEXT until the display reads:

Colour Menu

3. Press SELECT, the display will read:

Colour Menu

Rendering Intent

4. Press PREVIOUS or NEXT until the display reads:

Colour Menu

Alignment

Jun 06

TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide 1-23

Adjusting Colour Alignment

5. Press SELECT, the display will read:

Alignment

Alignment Page

6. Press SELECT to print out an Alignment page. Use the outermost border to determine whether or not the image is centered on the page. Use the adjustments below (K-V) and (K-H) to centralize the image.

Set the K-V Adjustment

Adjust the vertical position of the image.

1. From the Ready status, press MENU, the control panel display will read:

Job Library

2. Press PREVIOUS or NEXT until the display reads:

Colour Menu

3. Press SELECT, the display will read:

Colour Menu

Rendering Intent

4. Press PREVIOUS or NEXT until the display reads:

Colour Menu

Alignment

5. Press SELECT, the display will read:

Alignment

Alignment Page

6. Press PREVIOUS or NEXT until the display reads:

Alignment

K-V Adjust

7. Press SELECT, the display will read:

K-V Adjust

8. Press PREVIOUS or NEXT until the correct adjustment value is shown on the display.

9. Press SELECT to store this value.

Jun 06

NOTE: The adjustment for K-V is -127 to 127, where each increment is 0.17 mm. Negative increments move the image towards the top of the page.

Set the K-H Adjustment

Adjust the horizontal position of the image.

1-24 TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide

Adjusting Colour Alignment

1. From the Ready status, press MENU, the control panel display will read:

Job Library

2. Press PREVIOUS or NEXT until the display reads:

Colour Menu

3. Press SELECT, the display will read:

Colour Menu

Rendering Intent

4. Press PREVIOUS or NEXT until the display reads:

Colour Menu

Alignment

5. Press SELECT, the display will read:

Alignment

Alignment Page

6. Press PREVIOUS or NEXT until the display reads:

Alignment

K-H Adjust

7. Press SELECT, the display will read:

K-H Adjust

8. Press PREVIOUS or NEXT until the correct adjustment value is shown on the display.

9. Press SELECT to store this value.

NOTE: The adjustment for K-H is -127 to 127, where each increment is 0.17 mm. Negative increments move the image towards the left of the page.

Jun 06

TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide 1-25

Adjusting Colour Registration

After printing out the alignment page, determine the correct values for colour alignment.

Determining Values

There are two sets of colour registration bars, one vertical set and one horizontal set. Under the horizontal bars are a number of vertical lines, Yellow, Magenta and Cyan. Find the values of the straightest lines. These are the vertical registration values. From the lines to the left of the vertical bars find the values of the straightest lines. These are the horizontal values.

Entering Values

Using the control panel, enter the values that you found in the Colour Registration Adjustment Chart to make the adjustments.

1. From the Ready status, press MENU, the control panel display will read:

Job Library

2. Press PREVIOUS or NEXT until the display reads:

Adjusting Colour Registration

Colour Menu

3. Press SELECT, the display will read:

Colour Menu

Rendering Intent

4. Press PREVIOUS or NEXT until the display reads:

Colour Menu

Alignment

5. Press SELECT, the display will read:

Alignment

Alignment Page

6. Press PREVIOUS or NEXT until the display reads:

Alignment

M-V Adjust (600)

7. Press SELECT, the display will read:

M-V Adjust

8. Press PREVIOUS or NEXT until the correct adjustment value is shown on the display.

Jun 06

9. Press SELECT to store this value.

Repeat steps 6 to 9 to adjust the other settings, Y-V, C-V, M-H, Y-H and C-H. Print out another colour Adjustment page to confirm the alignments.

1-26 TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide

Adjusting Colour Registration

NOTE: When “0” is the value nearest the straight line, you do not need to adjust the colour registration. If “0” is not next to the straightest lines, determine the values and adjust again.

Important

• After printing the Colour Registration Adjustment Chart, do not turn off the printer until the motor has stopped running.

Jun 06

TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide 1-27

Selecting a Display Language

The default language for all LCD display messages and the Configuration Summary and Test Page is English. You can change the language to German, French, Italian, Spanish, Portuguese, Dutch, Danish, Norwegian, Swedish, Greek, Polish, Russian, Turkish or Brazil.

NOTE: The language that you select will be reflected on all LCD display messages, and also the content of the Configuration Summary and Test Page.

To change the default language from English to one of the other 14 available selections:

1. From the Ready status, press MENU, the control panel display will read:

Job Library

2. Press PREVIOUS or NEXT until the display reads:

Selecting a Display Language

System Menu

3. Press SELECT, the display will read:

System Menu

Factory Defaults

4. Press NEXT or PREVIOUS until the display reads:

System Menu

Display Language

5. Press SELECT, the display will read:

Display Language

English

6. Press NEXT or PREVIOUS until the desired default language appears on the bottom line of the display.

7. Press SELECT. You have now changed the default language.

Jun 06

1-28 TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide

Printing PCL and PostScript Font Lists

Your printer has the capability of printing lists of all installed PCL or PostScript fonts. To print a Font List, follow these steps:

1. From the Ready status, press MENU, the control panel display will read:

Job Library

2. Press PREVIOUS or NEXT until the display reads:

Functions

3. Press SELECT, the display will read:

Functions

Reset Printer

4. Press NEXT or PREVIOUS until the display reads:

Functions

Print Fonts

5. Press SELECT, the display will read:

Print Fonts

PCL Fonts

NOTE: You may toggle between PCL Fonts and Postscript Fonts using the PREVIOUS or NEXT push-buttons.

6. Press SELECT. A multi page resident Font List will print.

◆ ◆ ◆

Jun 06

Daily Care

Chapter 2

In this Chapter . . .

■ “Main Components and Their Function” on page 2-2

■ “Paper Handling” on page 2-6

■ “Storing Paper” on page 2-11

■ “Loading Paper” on page 2-11

■ “Cleaning the Printer” on page 2-17

■ “Moving the Printer” on page 2-25

Jun 06

2-2 TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide

Main Components and Their Function

Front view

No. Name Description

1 Center output tray Print jobs are output with the printed side facing down.

2 Control panel Consists of operation buttons, indicators, and the display.

3 Button A Push up this button when opening the front cover.

4 Multipurpose feeder Load paper here.

Standard 550 sheet tray Load paper here.

Jun 06

TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide 2-3

Main Components and Their Function

No. Name Description

6 Front cover Open this when replacing the drum cartridge and removing

jammed paper.

7 Paper stopper

8 Top cover Open this when replacing the toner cartridges.

9 Ventilation hole Releases heat to prevent the interior of the printer from heating

10 Button B Press this button when opening the upper part of the front

11 Power switch Switches the power of the printer on and off. Pushing the switch

12 Optional 550 sheet tray

module

13 Optional 1100 sheet tray

module

Raise this when printing on paper larger than Letter size.

up.

cover.

to the <I> side switches it on and pushing it to the < switches it off.

Load paper here.

Ο> side

Control panel

Jun 06

No. Name Description

1 Control panel display Displays printer status, menus and messages.

2-4 TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide

Main Components and Their Function

Rear view

No. Name Description

1 Ventilation hole Releases heat to prevent the interior of the printer from heating

up.

2 Power cord connector Connect the power cord here.

3 USB port Connect the USB cable here.

4 Parallel port Connect the parallel cable here.

5 Ethernet port Connect the Ethernet cable here.

6 Ventilation hole Air intake to prevent the interior of the printer from heating up.

Jun 06

Internal view

TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide 2-5

Main Components and Their Function

No. Name Description

1 Output tray cover Open this when replacing the drum cartridge and removing

jammed paper.

2 Drum cartridge Consists of the light-sensitive drum and the intermediate

transfer roller. Images are initially created as an electrical charge on the surface of this drum.

3 Output Tray Cover

Button

4 Fuser unit Fixes the toner on the paper. Do not touch this when using the

5 Transfer roll cartridge Transfers the toner image on the surface of the intermediate

Press this button when opening the output tray cover.

printer as it is hot.

transfer roller of the drum cartridge to the paper.

Jun 06

2-6 TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide

Paper Handling

Using paper that is unsuitable for printing can cause paper jams and deteriorate print quality. We recommend using the types of paper listed below to obtain the best results from your printer.

Suitable Paper Types

Plain Paper

This printer can print on paper that is commonly sold. Select paper suitable for use by referring to the table below. However, we recommend the use of the standard paper for clearer printing.

Paper feed G. S. M .

Multipurpose feeder

Standard 500 sheet tray Optional 550 sheet tray module or 1100 sheet tray module

NOTE: G.S.M. indicates the weight of a 1 m2 sheet of paper.

60 – 216 g/m

60 – 163 g/m

Standard Paper

Standard paper for this printer is as follows:

Paper type G. S .M . Paper type

XC-4200DP 20lb Letter

XC Premier 80gsm A4 XC Premier 80gsm A4

P Paper A4 P Paper A4

60 – 105 g/m

XC-4200DP 20lb Letter

Jun 06

TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide 2-7

Paper Handling

Special Media

In addition to plain paper, you can use the following types of special paper.

Paper size Paper type

Transparencies Letter (215.9 × 279.4 mm/8.5" × 11") /

A4 (210 × 297 mm/8.3" × 11. 7")

A4 (210 × 297 mm/8.3" × 11.7") V516

Labels Letter (215.9 × 279.4 mm/8.5" × 11") XEROX 3R12520

A4 (210 × 297 mm/8.3" × 11.7") XEROX V862

Envelopes Com#10 (104.8 × 241.3 mm/4.1" × 9.5") Columbia 3B1183

C5 (162 × 229 mm/6.4" × 9.0") River Series #02067

DL (110 × 220 mm/4.3" × 8.7") River Series 3B1042

Monarch (98.4 × 190.5 mm/3.9" × 7.5") Monroe Brand 3B1039

114 × 162 mm/4.5" × 6.4" Youkei 2

98 × 148 mm/3.9 × 5.8" Youkei 3

105 × 235 mm/4.1" × 9.3" Youkei 4

120 × 235 mm/4.7" × 9.3" Youchoukei 3

120 × 235 mm/4.7" × 9.3" Choukei 3

Postcards Japanese official postcards (100 × 148 mm/3.9" ×

5.8")

3M PP-2500

XEROX 3R97408

–

Jun 06

Double postal cards (148 × 200 mm/5.8" × 7.9") –

Four-facet postal cards –

Coated paper Letter (215.9 × 279.4 mm/8.5" × 11 " )

Card stock A4 (210 × 297 mm/8.3" × 11.7") RX 160 Premiere

76.2 × 127 mm/3.0" × 5.0" – 210 × 297 mm/8.3" × 11.7" (A4) or 215.9 × 279.4 mm/8.5" × 11" (Letter)

Strobe Gloss

3R91798

Classic Crest Super Smooth Cover Stock 3R3041

* Load this paper into the multipurpose feeder and print one sheet at a time.

Important

• Make sure the humidity is low because high humidity and the high printing temperatures may seal the printing quality.

2-8 TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide

Paper Trays and Types

You can load the following types of paper into the paper tray or multipurpose feeder.

 Multipurpose Feeder

Paper that can be loaded in the multipurpose feeder is as follows:

Paper type Maximum capacity

Standard paper 150 sheets

Other paper Up to a height of 15 mm/0.6"

 Standard and Optional Trays

Paper that can be loaded in the standard and optional 550 sheet tray module and optional 1100 sheet tray module is as follows:

Tray Modules

Maximum capacity

Paper type

550 sheet tray module 1100 sheet tray module

Standard paper 550 sheets or up to a height of

61 mm/2.4" (60 to 163 g/m

Other paper Up to a height of 61 mm/2.4" Up to a height of 61 mm/2.4"

)

1100 sheets

Paper Trays

Paper type Maximum Capacity

Paper tray (A4/150 sheets) Paper tray (A4/550 sheets)

Standard paper 150 sheets 550 sheets

Other paper Up to a height of 17.5 mm/0.7" Up to a height of 59.4 mm/2.3"

Japanese official postcards

Envelopes Columbian Com10 15 sheets 80 sheets or max 49.4 mm/1.9"

55 sheets 200 sheets or max 49.4 mm/1.9"

Labels 100 sheets 350 sheets

Transparencies 100 sheets 100 sheets

Card stock 120 sheets 400 sheets

Jun 06

TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide 2-9

Paper Trays and Types

Available Paper Sizes

The following paper sizes can be loaded in the paper tray and multipurpose feeder:

Loadable: {Not loadable:

Paper size Multipurpose feeder

Letter

Legal (8.5 × 13 in.)

Legal (8.5 × 14 in.)

Executive

User-specified print size Width: 90 to 215.9 mm/3.5" to 8.5"

COM-10 envelope

Monarch

{{

Length: 148 to 355.6 mm/5.8" to 14"

{

Paper tray (550 sheets)

Paper tray (1100 sheets)

Postcard

{

Duplex Printing Paper Types and Sizes

The available paper types and sizes for 2 sided printing are as follows:

Paper type Paper size G. S .M .

Standard paper A4

Letter

Legal (8.5 × 13 in.)

Legal (8.5 × 14 in.)

User-specified print size*

* Duplex printing supports user-specified print media that are 149 mm to 215.9 mm (5.9" to 8.5"

wide and 210 mm to 355.6 mm long.

64 to 105 g/m (20 lb to 28 lb)

Jun 06

2-10 TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide

Paper Trays and Types

Unsuitable Paper types

Avoid using the following paper types as they can cause paper jams or damage to the printer.

• Transparency sheets other than those recommended

• Ink jet paper

• Paper that is too thick or too thin

• Paper with one face already printed using another printer or copier, or paper already printed with ink

• Folded, creased or torn paper

• Damp or wet paper

• Undulated or warped paper

• Sheets adhered by static electricity

• Layered or adhesive paper

• Coated paper

• Colored paper with a treated surface

• Paper printed with ink that cannot withstand temperatures of 155

• Heat-sensitive paper

• Carbon paper

• Paper with staples, paper clips, tape or ribbons attached

• Paper with a rough surface such as textured or fiber form paper

• Using acidic paper can cause the characters to fade over time. Use neutral paper to prevent this problem.

• Envelopes with a rough surface or clips attached

• Envelopes with sticky adhesive (Printing on some types of envelopes with adhesive is be possible, depending on the condition of the adhesive.)

• Label sheets where the backing has peeled away or are pre-cut.

F (68oC).

Jun 06

Storing Paper

Failure to properly store paper can result in paper jams, impaired print quality, or damage to the printer. Store paper under the following conditions:

• Temperature 10

• In a dry place

• After opening the package, wrap unused sheets in their original package and store in a cabinet or other dry place.

• Store paper on a flat surface. Do not lean paper against other objects or place it in an upright position.

• Avoid storing paper in way that may cause creasing, folding, or curling.

• Store paper away from direct sunlight.

Loading Paper

This section explains how to load paper when the paper in the paper tray runs out.

TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide 2-11

to 30oC (50o to 86oF)

Storing Paper

Loading Paper in the Multipurpose Feeder

In addition to plain paper, the multipurpose feeder can use various other sizes and types of print media such as envelopes and transparencies.

Make sure of the following points when loading paper in the multipurpose feeder.

• You can load up to 150 sheets or a stack of paper (60 g/m (0.6") high.

• The multipurpose feeder accepts print media within the following dimensions:

- Width: 88.9 mm to 220 mm (3.5" to 8.7")

- Length: 139.7 mm to 355.6 mm (5.5" to 14")

• You can load paper (64 g/m (14") in length has to be fed one sheet at a time and supported by hand.

Important

• Make sure of the following points to avoid any troubles during printing.

• Do not load different types of paper at the same time.

• Use high quality paper for laser printers to print at high quality. Refer to “Paper Handling” (P. 2-6) for details.

• Do not remove or add paper to the multipurpose feeder when printing or if there is any paper still in the multipurpose feeder. Doing so may cause a paper jam.

• Load paper printable surface facing down. Also, load the paper which you want to print on first in the top of the multipurpose feeder.

• Do not put any objects other than paper on the multipurpose feeder. Also, do not push or force down the multipurpose feeder.

to 105 g/m2) up to 900 mm long. However, paper over 355.6 mm

to 216 g/m2) less than 15 mm

Jun 06

2-12 TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide

Loading Paper

1. Gently pull open the multipurpose feeder cover, and pull out the extension tray.

2. Slide the width guides to the edge of the tray. The width guides should be fully extended.

3. Insert all media face down and top edge first into the multipurpose feeder.

Important

• Do not force the print media.

Jun 06

TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide 2-13

Loading Paper

4. Slide the width guides until they rest lightly against the edge of the print media stack.

Important

• Be careful not to bend the print media.

Loading Envelopes in the Multipurpose Feeder

Jun 06

Important

• For best performance, do not use envelopes that:

• Have excessive curl or twist

• Are stuck together or damaged in any way

• Contain windows, holes, perforations, cutouts, embossing

• Use metal clasps, string ties, or metal folding bars

• Have an interlocking design

• Have postage stamps attached

• Have any exposed adhesive when the flap is in the sealed or closed position

• Have nicked edges or bent corners

• Have rough, cockle, or laid finishes

2-14 TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide

Loading Paper

NOTE: Make sure set the envelope flaps are completely unfolded when loading envelopes that are under 220 mm in width.

Loading Paper in Paper Tray

This section describes how to load paper in the standard and optional paper trays. All trays are loaded the same way.

NOTE: Do not remove the tray during printing. It may cause a paper jam.

1. Pull the tray out of the printer until it stops. Hold the tray with both hands, lift the front slightly, and remove it from the printer.

2. Slide the width guides to the edge of the tray. The width guides should be fully extended.

NOTE: When loading paper that is 210 mm wide such as A4 size paper, set the tab on the side of the tray to the [A4] position.

Jun 06

TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide 2-15

Loading Paper

3. Squeeze the length guide and slide it to the edge of the tray.

4. Before loading the print media, flex the sheets back and forth, and then fan them. Straighten the edges of the stack on a level surface.

5. Place the print media into the tray with the recommended print side face up.

NOTE: Do not exceed the maximum fill line in the tray. Overfilling the tray may cause paper jams.

6. Slide the width guides and length guide until they rest lightly against the edge of the print media stack.

Jun 06

2-16 TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide

Loading Paper

7. Insert the tray into the printer, and push until it stops.

NOTE: Do not use excessive force on the tray. Doing so could damage the tray or the inside the printer.

Jun 06

TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide 2-17

Cleaning the Printer

This section describes how to clean the printer in order to maintain the printer in good condition and print clean printouts all the time.

CAUTION

• Be sure to switch off and unplug the machine before accessing the interior of the machine for cleaning, maintenance, or fault clearance. Access to a live machine’s interior can cause electric shock.

Cleaning the exterior

Clean the exterior of the printer about once a month. Wipe the surface with a damp, well-wrung soft cloth. Then wipe with another dry soft cloth. For stubborn stains, moisten a soft cloth with a small amount of neutral detergent, and gently wipe the stain off.

NOTE: Do not spray the detergent directly on the printer. The liquid detergent may enter the printer through a gap and cause problems. Never use cleaning agents other than neutral detergent.

Cleaning the Printer

Jun 06

Cleaning the interior

After clearing paper jams or replacing the Toner Cartridge, inspect the interior of the printer before closing the top cover.

CAUTION

• Never touch areas labeled as “High Voltage.” You can get an electric shock.

• Never touch a labeled area found on or near the heat roller. You can get burnt. If a sheet of paper is wrapped around the heat roller, do not try to remove it by yourself to avoid injuries or burns. Switch off the machine immediately, and contact our Printer Support Desk.

■ Remove any remaining pieces of paper.

■ Remove any dust or stains with a dry clean cloth.

2-18 TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide

Cleaning the Printer

Cleaning the Density Sensor

When the printers density sensor is dirty, follow the procedure below to clean it.

CAUTION

• Do not touch the edge of the plate at the upper side of the transfer roll cartridge because it is sharp.

1. Turn off the printer.

2. Push up the button 1 and fully open the front cover 2.

3. Grip the tabs at both ends of the transfer roll cartridge and gently lift it out of the printer.

NOTE: Do not touch inside the printer with your hands. Some parts may be hot. Allow time for the printer to cool before attempting to remove parts in this area.

Jun 06

TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide 2-19

Cleaning the Printer

4. Gently wipe the density sensor window with a clean dry cloth or cotton swab.

NOTE: Do not allow anything hard to come in contact with the density sensor window. Do not use excessive force to clean the window.

5. Replace the transfer roll cartridge. Grip the tabs as shown in the diagram.

Jun 06

6. Align the arrow marks on the transfer roll cartridge to the marks on the printer, and gently push the roller into the printer.

2-20 TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide

Cleaning the Printer

7. To lock the transfer roll cartridge into the printer push down the tabs until you hear a click.

8. Close the front cover.

9. Turn on the printer.

Jun 06

TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide 2-21

Cleaning the Printer

Cleaning the Drum Cartridge

When the colored dots appears on the printed paper at regular intervals (about 30 mm), clean the drum cartridge as following procedure.

NOTE: Remove any print jobs from the center output tray, close the multipurpose feeder cover before opening the front cover.

1. Push up the button 1 and fully open the front cover 2.

2. Push the button as shown in the diagram and open the output tray cover.

3. Grab the drum cartridge by the handle, and pull it up and out.

Jun 06

2-22 TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide

Cleaning the Printer

CAUTION

• Do not touch inside the printer with your hands. Some parts may be hot. Allow time for the printer to cool before attempting to remove parts in this area.

4. Place the drum cartridge next to the print sample on which the colored dots appear to find the part that needs to be cleaned.

NOTE: -You must find the part to be cleaned yourself.

-The illustration shows the parts, one to four, to be cleaned.

-To prevent the light-sensitive drum being overexposed, do the operation quickly.

5. Align the colored dots printed on the print sample with the corresponding part of the drum cartridge. 1 indicates the lateral position of the colored dots. 2 indicates the color of the colored dots.

NOTE: The graphic shows an example with magenta colored dots.

Jun 06

TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide 2-23

Cleaning the Printer

6. Determine the position where colored dots were printed. Then turn the gray-colored part on the charge roll (black-colored roller) by rolling it with your finger on its left side to find the dirt.

7. Clean any dirt from the roller.

Jun 06

NOTE: Use a soft cloth, such as cotton for cleaning.

NOTE: Make sure nothing touches or scratches the surface of the light-sensitive drum

(green-colored roller) or the charge roll (black-colored roller).

8. Replace the drum cartridge. Holding the drum cartridge by the handle with the flat part facing the back of the printer, align the plastic guides on both sides of the drum cartridge with the slots in front of the arrows on the printer.

2-24 TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide

Cleaning the Printer

9. Close the output tray cover.

10. Close the front cover.

Jun 06

Moving the Printer

Before transporting the printer by car or truck over long distances, follow the procedure below to prevent strong vibrations from damaging the printer.

Carry out the following procedure when moving the printer.

CAUTION

• Bend your knees when lifting the printer to avoid back injuries.

Important

• The weight of this printer, without the optional accessories, consumables (drum cartridge) and paper, is 31.5 kg (70 lb). If the optional tray module has been installed, uninstall it before moving the printer. Otherwise, they may fall to the ground and cause injuries. Refer to “Optional Accessories” on page 6-1 for details on uninstalling the optional accessories.

• To lift the printer safely, remove the drum cartridge and lift it with two people.

When lifting the printer, there should be 2 persons, one in front and one behind the printer, to firmly grip the recessed areas provided on both sides of the printer. Never try to lift the printer by gripping any other areas. Lifting the printer by gripping any other areas can cause the printer to fall and result in injuries.

TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide 2-25

Moving the Printer

Jun 06

1. On the right side of the printer, press <{> on the power switch to turn off the printer.

2. Disconnect the power cord, interface cable, and any other cables.

2-26 TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide

Moving the Printer

WARNING

• To prevent electric shock, never touch the power plug with wet hands.

CAUTION

• When removing the power cord, make sure that you pull the plug and not the cord. Pulling the cord can damage it, which can lead to fire or electrical shock.

3. Remove any paper in the center output tray and return the paper stopper to its original position, if it is extended.

4. Remove any paper in the multipurpose feeder. Keep the paper wrapped and away from humidity and dirt.

5. Pull out the paper tray from the printer and remove any paper in the tray. Keep the paper wrapped and away from humidity and dirt.

Jun 06

TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide 2-27

Moving the Printer

6. Push up the button and fully open the front cover 1, then press the button as shown in the diagram and open the output tray cover 2.

7. Grab the drum cartridge by the handle, and pull it up and out.

Important

• Do not touch inside the printer with your hands. Some parts may be hot.

Jun 06

8. Close the output tray cover and the front cover.

2-28 TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide

Moving the Printer

9. Lift the printer and move it gently. If the printer is to be moved over a long distance, pack it inside a box.

10. After transporting the printer, adjust the color registration before using it.

◆ ◆ ◆

Jun 06

Troubleshooting

Chapter 3

In this Chapter . . .

■ “Dealing With Problems” on page 3-2

■ “Cannot Print” on page 3-3

■ “Print Quality Problems” on page 3-4

■ “Other Problems” on page 3-12

■ “Warning Messages and Error Messages” on page 3-13

■ “Warning Messages” on page 3-13

Jun 06

3-2 TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide

Power Problems

Dealing With Problems

When your printer suffers from a problem, refer to one of the four categories below to determine the cause of your problem, and the action needed to rectify it.

• Power problems

• Print quality problems

• Paper transport problems

• Other problems

If your problem is not included in these categories or if you cannot rectify the problem using the prescribed procedures, turn off the printer, disconnect the power cord from the AC outlet, and contact your dealer or a Customer Service Center for assistance.

WARNING

• Do not make any changes or modifications to the equipment, as this may result in fire.

CAUTION

• Turn off the printer and disconnect the power cord from the AC outlet before performing maintenance on the printer. Failure to turn off the printer and disconnect the power cord may result in electric shock.

Power Problems

Description Cause Action

No power The < I > mark of the power switch

The unit turns off frequently

Check that the power switch is in

is not depressed.

The power cord is not properly connected to the AC outlet.

The AC power supply’s voltage is not suitable for use with the unit.

The printer is defective. Turn off the unit, disconnect the

The power cord is not properly connected to the AC outlet.

the < I > position.

Turn off the unit, confirm that the power cord is properly connected to the AC outlet, and turn the unit back on.

Confirm that the printer is connected to a suitable power supply.

power cord from the AC outlet, and contact your dealer or a Customer Service Center for assistance.

Turn off the unit, confirm that the power cord is properly connected to the AC outlet, and turn the unit back on.

Jun 06

Cannot Print

Status Items to check Action

TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide 3-3

Cannot Print

Print instruction was sent but processing did not start.

Is the error indicator lit? Is the error indicator blinking? Is the print-ready indicator off?

Is there any message displayed on the control panel?

Is there any message displayed in the computer?

Carry out the action according to the status of the indicator.

Check the message, then carry out the action.

Jun 06

3-4 TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide

Print Quality Problems

Description Cause Action

Faded printouts The media is outside the

recommended specification range.

The paper is damp. Replace the paper.

The drum cartridge or transfer roll cartridge is old or damaged.

The high-voltage supply is defective.

The development unit is damaged. Contact your dealer or a Customer

Stray black dots or white areas (drop outs)

The paper is outside the recommended specification range.

Replace the media with a recommend size and type, and confirm that your printer driver settings are correct.

Refer to

• “Paper Handling” on page 2-6

Refer to

• “Paper Handling” on page 2-6

Replace the drum cartridge or transfer roll cartridge.

Refer to

• “Drum Cartridge” on page 5-9

• “Transfer Roll Cartridge” on page 5-13

Contact your dealer or a Customer Service Center for assistance.

Service Center for assistance.

Replace the paper with a recommend size and type, and confirm that your printer driver settings are correct.

Refer to

• “Paper Handling” on page 2-6

The drum cartridge or transfer roll cartridge is old or damaged.

The development unit is damaged. Contact your dealer or a Customer

Replace the drum cartridge or transfer roll cartridge.

Refer to

• “Drum Cartridge” on page 5-9

• “Transfer Roll Cartridge” on page 5-13

Service Center for assistance.

Jun 06

TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide 3-5

Print Quality Problems

Description Cause Action

Vertical black or color streaks

The drum cartridge, transfer roll cartridge, or fuser unit is old or damaged.

Check the condition of the drum cartridge, transfer roll cartridge and fuser unit, and replace as necessary.

Refer to

• “Drum Cartridge” on page 5-9

• “Transfer Roll Cartridge” on page 5-13

• “Fuser Unit” on page 5-16

Recurring smudges Dirt in the paper path. Print several blank sheets.

The drum cartridge, transfer roll cartridge, or fuser unit is old or damaged.

Check the condition of the drum cartridge, transfer roll cartridge and fuser unit, and replace as necessary.

Refer to

• “Drum Cartridge” on page 5-9

• “Transfer Roll Cartridge” on page 5-13

• “Fuser Unit” on page 5-16

Ink smears when rubbed

The paper is damp. Replace the paper.

Refer to

• “Paper Handling” on page 2-6

The paper is outside the recommended specification range.

The fuser unit is old or damaged. Replace the fuser unit.

Black pages The drum cartridge is old or

damaged.

The high-voltage supply is defective.

Replace the paper with a recommend size and type, and confirm that your printer driver settings are correct.

Refer to

• “Paper Handling” on page 2-6

Refer to

• “Fuser Unit” on page 5-16

Replace the drum cartridge.

Refer to

• “Drum Cartridge” on page 5-9

Contact your dealer or a Customer Service Center for assistance.

Jun 06

3-6 TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide

Print Quality Problems

Description Cause Action

Blank pages Two or more sheets may be feeding

at once.

The drum cartridge or transfer roll cartridge is old or damaged.

The high-voltage supply is defective.

The development unit is damaged. Contact your dealer or a Customer

Hair-like marks appear in or around black half-tone

The paper was left unwrapped for a long time (especially in a dry environment).

printing

The paper is outside the recommended specification range.

Remove the paper stack from the tray, fan it, and reinsert it.

Replace the drum cartridge or transfer roll cartridge.

Refer to

• “Drum Cartridge” on page 5-9

• “Transfer Roll Cartridge” on page 5-13

Contact your dealer or a Customer Service Center for assistance.

Service Center for assistance.

Replace the paper.

Refer to

• “Paper Handling” on page 2-6

Replace the paper with a recommend size and type, and confirm that your printer driver settings are correct.

Refer to

• “Paper Handling” on page 2-6

Shadows appear around areas of dense black printing

The transfer roll cartridge is old or damaged.

Replace the transfer roll cartridge.

Refer to

• “Transfer Roll Cartridge” on page 5-13

Jun 06

TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide 3-7

Print Quality Problems

Description Cause Action

Color around the edge of printing is incorrect

Colored dots are printed at regular intervals (about 30 mm/1.2")

The color registration is incorrect. Adjust the color registration.

Refer to

• “Adjusting Colour Alignment” on page 1-21

The drum cartridge is dirty. Clean the drum cartridge.

Refer to

• “Cleaning the Drum Cartridge” on page 2-21

Jun 06

3-8 TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide

Print Quality Problems

Description Cause Action

Partial blanks, creased paper or blotted printing

The paper is damp. Replace the paper.

Refer to

• “Paper Handling” on page 2-6

The paper is outside the recommended specification range.

Replace the paper with a recommend size and type.

Refer to

• “Paper Handling” on page 2-6

The transfer roll cartridge or fuser unit is not installed correctly.

Reinstall the transfer roll cartridge and/or fuser unit.

Refer to

• “Transfer Roll Cartridge” on page 5-13

• “Fuser Unit” on page 5-16

Condensation inside the printer causes partial blanks or creased paper.

Turn the printer on and leave it one hour at least to get rid of the condensation. If the problems still occur, contact your dealer or a Customer Service Center for assistance.

Vertical blanks The drum cartridge is not installed

correctly.

The drum cartridge, transfer roll cartridge, or fuser unit is old or damaged.

The development unit is damaged. Contact your dealer or a Customer

Reinstall the drum cartridge.

Refer to

• “Drum Cartridge” on page 5-9

Check the condition of the drum cartridge, transfer roll cartridge and fuser unit, and replace as necessary.

Refer to

• “Drum Cartridge” on page 5-9

• “Transfer Roll Cartridge” on page 5-13

• “Fuser Unit” on page 5-16

Service Center for assistance.

Jun 06

TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide 3-9

Print Quality Problems

Description Cause Action

Slanted printing The paper guides in the paper tray

or multipurpose feeder are not set correctly.

Reset the paper guides in the paper tray or multipurpose feeder.

Refer to

• “Loading Paper in Paper Tray” on page 2-14

Jun 06

3-10 TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide

Printing Is Not Clear

Status Items to check Action

Transparencies are not printed clearly.

Postcards are not printed clearly.

Envelopes are not printed clearly.

Are the correct type of transparencies used?

Are the correct type of postcards used?

Are the postcards correctly loaded in the paper tray?

Are the correct type of envelopes used?

Are the envelopes correctly loaded in the paper tray?

Load the correct type of transparencies.

Refer to

• “Special Media” on page 2-7

Load the correct type of postcards.

Refer to

• “Special Media” on page 2-7

Load the postcards correctly in the paper tray.

Load the correct type of envelopes.

Refer to

• “Loading Envelopes in the Multipurpose Feeder” on page 2-13

Load the envelopes correctly in the paper tray.

Jun 06

TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide 3-11

Paper Transport Problems

Description Cause Action

Paper Transport Problems

Paper does not feed Paper jams Several sheets feed at once Paper does not feed straight

The paper is not loaded correctly. Reload the paper in the paper tray

or multipurpose feeder.

Refer to

• “Loading Paper in Paper Tray” on page 2-14

The paper is outside the recommended specification range.

The paper is damp. Replace the paper.

There is paper jammed in the printer.

Replace the paper with a recommend size and type.

Refer to

• “Paper Handling” on page 2-6

Refer to

• “Paper Handling” on page 2-6

Remove the jammed paper. Also, inspect the inside of the printer and thoroughly remove any tape or adhesive stuck to the rollers and other components along the paper path.

Refer to

• “Clearing Paper Jams” on page 4-2

The printer is not level. Reposition the printer on a flat,

stable surface.

The printer is defective. Turn off the unit, disconnect the

power cord from the AC outlet, and contact your dealer or a Customer Service Center for assistance.

Jun 06

3-12 TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide

Warning Messages and Error Messages

The control panel display shows a warning message or error message when there is a problem with the printer. Some messages indicate routine status conditions such as an empty paper tray, while others indicate that a sheet of paper has jammed in a specific area of the printer. Some messages indicate more serious printer problems that may require the help of a service technician.

Warning messages use only the second line of the display and indicate conditions that do not prevent the printer from operating. For example, if Tray 2 is out of paper but the printer is currently drawing paper from Tray 3, a warning message will appear on the second line of the display indicating that Tray 2 is out of paper—but the printer will continue to operate, drawing paper from Tray 3.

Error messages use both lines of the display and indicate conditions that prevent the printer from operating. The first line of an error message contains the error code and type of error, while the second line of the display contains information about the action required to recover from the error.

When the control panel displays a warning or error message, refer to the following tables and complete the actions recommended for the specific message that is shown.

Warning Messages

The following table lists warning messages, possible causes, and the actions required to correct each cause.

Warning Message Line 2 of display

Paper Out Tray [x] There is no paper in tray [x]. Add paper to the tray [x].

Calibrating … Printing is performing a self

Fuser EOL Near Fuser unit needs to be replaced

BTR EOL Near BTR unit needs to be replaced

PDH EOL Near PHD (process) unit needs to be

Toner Low [x] The toner [x] is low. Replace the toner [x] cartridge

Dev [x] life Warning Developer [x] needs to be replaced

Possible Cause Action

No action reqd. Information

calibration

soon

replaced soon

soon

message only

Replace the fuser unit shortly

Replace the BTR unit shortly

Replace the PHD unit shortly

soon.

Replace the developer unit shortly

Jun 06

Maintenance Reqd. Printer has printed 300,000 pages Call for service

3-14 TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide

Warning Messages and Error Messages

Error Messages

The table below lists error messages, the possible causes of each error, and the actions required to recover from each error.

Error Message Possible Cause Action

Load Paper Tray [x] [type] [size]

Tray [x] Missing Insert Tray

Front Cover Open Close Cover

Feed Jam Check Tray [x]

Registration Jam Open Cover A

Registration Jam Open Cover B

Fuser Jam Open Cover B

Duplex Jam Open Cover B

Fuser Missing Install Fuser

BTR Missing Install BTR

There is no paper or wrong paper in tray [x]

Tray [x] is out of printer Insert the corresponding tray into

The front cover is open Close the front cover

A paper jam has occurred in tray [x] Remove jammed paper from

A paper jam has occurred inside of printer

A paper jam has occurred inside the printer

The fuser is missing from the printer Re-install the fuser

The BTR is missing from the printer Re-install the BTR

Add correct paper type to corresponding tray

printer

corresponding tray

Open cover A and remover the jammed paper

Open cover B and remove the jammed paper

PHD Missing Install PHD

Toner [x] Missing Install Toner [x]

Fuser Life Over Replace Fuser

BTR Life Over Replace BTR

PHD Life Over Replace PHD

Toner [x] Empty Replace Toner

Fuser Type Err Install / Reset

The process unit is missing from the Re-install the PHD (process) unit

Toner cartridge [x] is missing Re-install the corresponding toner

cartridge

The fuser unit needs to be replaced Replace the fuser unit

The BTR unit needs to be replaced Replace the BTR unit

The process unit needs to be replaced

Toner cartridge [x]is empty Replace toner cartridge [x]

Wrong fuser unit installed Re-install or replace with correct

Wrong fuser unit installed Re-install or replace the fuser unit

Replace the PHD (process) unit.

fuser

Jun 06

TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide 3-15

Warning Messages and Error Messages

Error Message Possible Cause Action

PHD Type Err Install / Reset

Toner [x] Type Err Install / Reset

CRUM ID: Fuser Replace Fuser

CRUM ID: PHD Replace PHD

CRUM ID Error: [x] Replace Toner

CRUM Failure: [x] Replace Toner

[x] Tape Remaining Check Toner

CTD Sensor Dusty Clean CTD Sensor

Fuser ID Warning Install / Reset

PHD ID Warning Install / Reset

Wrong PHD (process) unit installed Re-install or replace the PHD unit

Wrong Toner [x] cartridge installed Re-install or replace the toner

cartridge

Wrong Fuser unit installed Replace with correct fuser

Wrong PHD installed Replace with the correct PHD

Wrong Toner cartridge [x] installed Replace with the correct toner

cartridge

CRUM unit faulty Replace toner cartridge [x]

Toner cartridge [x] tape not removed Remove tape from cartridge

Toner density sensor is dusty Clean the toner density sensor

Fuser CRUM faulty Re-install or replace fuser unit

PHD CRUM faulty Re-install or replace the PHD unit

Toner [x] ID Warning Replace / Reset

Dev [x] Life Over Install / Reset

Out of Memory Press Start

Clock Not Set Press Start

Error: You Must Turn DHCP Off

IPADDR Collision Press Start

NVRAM Error xx Press Start

Ready Maintenance Reqd.

ROS Failure Call Service

Toner [x] CRUM faulty Re-install or replace the Toner

cartridge

Developer [x] needs to be replaced

Insufficient memory to complete job Add more memory

Real time Clock not set Set the time and date

Trying to set IP address with DHCP turned on

Turn off DHCP before manually setting IP address

IP packet collision Press start to continue

Memory problem Press start to continue

Printer has printed 300,000 pages Call for service

ROS faulty Call for service

Jun 06

3-16 TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide

Warning Messages and Error Messages

Error Message Possible Cause Action

Fuser Failure Call Service

MCU/NVRAM Error Call Service

CTD Sensor Error Call Service

MCU SW Error Call Service

Env Sensor Error Call Service

Low Density Error Call Service

Main Motor Fail Call Service

Dev Motor Fail Call Service

Fuser Motor Fail Call Service

Fuser unit faulty Call for service

Problem with engine controller board Call for service

CTD sensor faulty Call for service

Problem with engine controller board Call for service

Envelope sensor faulty Call for service

Toner supply error Call for service

Main motor faulty Call for service

Developer motor faulty Call for service

Fuser motor faulty Call for service

◆ ◆ ◆

Jun 06

Clearing Paper Jams

Chapter 4

In this Chapter . . .

■ “Clearing Paper Jams” on page 4-2

■ “Paper Jams in the Multipurpose Feeder” on page 4-3

■ “Paper Jams in the Standard Tray” on page 4-4

■ “Paper Jams between Drum Cartridge and Fuser Unit” on page 4-6

■ “Paper Jams at the Fuser Unit” on page 4-7

■ “When Long Paper Jams” on page 4-11

■ “Paper Jams at the Paper Inverter” on page 4-12

■ “Paper Jams in the Optional Tray Module” on page 4-13

Jun 06

4-2 TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide

Clearing Paper Jams

If a paper jam occurs, refer to the illustration below to select the appropriate corrective action and clear the paper the paper jam immediately.

NOTE: The illustration below shows the printer with the optional 550 sheet and 1100 sheet tray modules are installed.

“Paper Jams at the Fuser Unit” on page 4-7

“Paper Jams in the Multipurpose Feeder” on page 4-3

“Paper Jams at the Paper Inverter” on page 4-12

“Paper Jams in the Standard Tray” on page 4-4

“Paper Jams in the Optional Tray Module” on page 4-13

“Paper Jams between Drum Cartridge and Fuser Unit” on page 4-6

CAUTION

• Never touch areas labeled as “High Voltage”. You can get an electric shock.

NOTE: Paper jams can be caused by incorrect printer installation or by using unsuitable or low-quality paper. For information about paper, refer to “Paper Handling” (P. 2-6). Refer to “Printer Location Requirements” (P. 1-4) and install the printer at the proper place.

Jun 06

Tally Genicom 8026DN User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

TallyGenicom Intelliprint 8026DN Color Laser Printer User Guide

Trademarks

Copyright Notice

Important

Preface

About this Manual

Scope

Overview

Printer Orientation

Conventions

Organization

Safety Notes

Special Features of This Printer

Table of Contents

Safety Notes

This Chapter contains the Safety Notes

Safety Notes

For Installation & Relocation

For Power & Earth Connection

For Machine Operation

Illegal Copies and Printouts

Installing the Printer

Installation Location

About this Chapter

Connect the Printer to Its Own AC Outlet

Safety Precautions

Unsuitable locations

When Using an Ultrasonic Water Vaporizer

Handling the Printer

Printer Location Requirements

Printer Weight and Dimensions

Minimum Installation Clearances

Accessories

Carrying the Printer

Front Side of the Printer is Heavier Than the Rear

Installation Procedure

Removing the Tape

Installing the Optional Accessories

550 Sheet Tray Module / 1100 Sheet Tray Module

Installing the Drum Cartridge

Preparing the Toner Cartridges

Loading Paper

Loading Paper in the Multipurpose Feeder

Loading Envelopes in the Multipurpose Feeder

Loading Paper in the Paper Tray

Connecting the Power Cord

Turning the Printer On

Switching Off the Power

Adjusting Colour Alignment

Adjustments

Print out an Alignment Page

Set the K-V Adjustment

Set the K-H Adjustment

Adjusting Colour Registration

Determining Values

Entering Values

Selecting a Display Language

Printing PCL and PostScript Font Lists

Daily Care

Main Components and Their Function

Front view

Control panel

Rear view

Internal view

Paper Handling

Suitable Paper Types

Plain Paper

Standard Paper

Special Media

Paper Trays and Types

Tray Modules

Paper Trays

Available Paper Sizes

Duplex Printing Paper Types and Sizes

Unsuitable Paper types

Storing Paper