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Administrator's Manual
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TallyGenicom 6800 Series, 6805, 6810, 6805Z, 6810Z Administrator's Manual

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TallyGenicom® 6800 Series Printers Administrator’s Manual
READ THIS SOFTWARE LICENSE AGREEMENT BEFORE USING THIS PRINTER
Software License Agreement
Definitions.
“Software” shall mean the digitally encoded, machine-readable data and program. The term “Software Product” includes the Software resident in the printer and its documentation. The Software Product is licensed (not sold) to you, and TallyGenicom. either owns or licenses from other vendors who own, all copyright, trade secret, patent and other proprietary rights in the Software Product.
License.
1. Authorized Use. You agree to accept a non-exclusive
license to use the Software resident in the printer solely for your own customary business or personal purposes.
2. Restrictions.
a. To protect the proprietary rights of TallyGenicom,
you agree to maintain the Software Product and other proprietary information concerning the typefaces in strict confidence.
b. You agree not to duplicate or copy the Software
Product.
c. You shall not sublicense, sell, lease, or otherwise
transfer all or any portion of the Software Product separate from the printer, without the prior written consent of TallyGenicom.
d. You may not modify or prepare derivative works of
the Software Product.
e. You may not transmit the Software Product over a
network, by telephone, or electronically using any means; or reverse engineer, decompile or disassemble the Software.
f. You agree to keep confidential and use your best
efforts to prevent and protect the contents of the Software Product from unauthorized disclosure or use.
3. Transfer. You may transfer the Software Product with the
printer, but only if the recipient agrees to accept the terms and conditions of this Agreement. Your license is automatically terminated if you transfer the Software Product and printer.
Limited Software Product Warranty
TallyGenicom warrants that for ninety (90) days after delivery, the Software will perform in accordance with specifications published by TallyGenicom. TallyGenicom does not warrant that the Software is free from all bugs, errors and omissions.
Remedy
Your exclusive remedy and the sole liability of TallyGenicom in connection with the Software is replacement of defective software with a copy of the same version and revision level.
Disclaimer of Warranties and Limitation of Remedies
1. THE PARTIES AGREE THAT ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY ARE EXCLUDED. TallyGenicom does not warrant that the functions contained in the Software will meet your requirements or that the operation of the Software will be uninterrupted or error free. TallyGenicom reserves the right to make changes and/or improvements in the Software without notice at any time.
2. IN NO EVENT WILL TALLYGENICOM BE LIABLE FOR
LOST PROFITS, LOST DATA, BUSINESS INTERRUPTIONS, OR ANY OTHER DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF OR INABILITY TO USE THIS PRODUCT, EVEN IF TALLYGENICOM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR ANY DAMAGES CAUSED BY THE ABUSE OR MANIPULATION OF THE SOFTWARE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
3. TallyGenicom will not be liable for any loss or damage
caused by delay in furnishing a Software Product or any other performance under this Agreement.
4. Our entire liability and your exclusive remedies for our
liability of any kind (including liability for negligence except liability for personal injury caused solely by our negligence) for the Software Product covered by this Agreement and all other performance or nonperformance by us under or related to this Agreement are limited to the remedies specified by this Agreement.
5. California law governs this Agreement.
Termination of License Agreement
This License shall continue until terminated. This license may be terminated by agreement between you and TallyGenicom or by TallyGenicom. If you fail to comply with the terms of this License and such failure is not corrected within thirty (30) days after notice. When this License is terminated, you shall return to the place you obtained them, the printer and all copies of the Software and documentation.
U.S. Government Restricted Rights
Use, duplication or disclosure by the Government is subject to restrictions as set forth in the Rights in Technical Data and Computer Software clause at FAR 242.227-7013, subdivision (b) (3) (ii) or subparagraph (c) (1) (ii), as appropriate. Further use, duplication or disclosure is subject to restrictions applicable to restricted rights software as set forth in FAR
52.227-19 (c) (2).
Acknowledgement of Terms and Conditions
YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT, AND AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS. NEITHER PARTY SHALL BE BOUND BY ANY STATEMENT OR REPRESENTATION NOT CONTAINED IN THIS AGREEMENT. NO CHANGE IN THIS AGREEMENT IS EFFECTIVE UNLESS WRITTEN AND SIGNED BY PROPERLY AUTHORIZED REPRESENTATIVES OF EACH PARTY. BY USING THIS PRINTER, YOU AGREE TO ACCEPT THE TERMS AND CONDITIONS OF THIS AGREEMENT.
Administrator’s Manual
TallyGenicom® 6800 Series Printers
This document contains proprietary information protected by copyright. No part of this document may be reproduced, copied, translated, or incorporated in any other material in any form or by any means, whether manual, graphic, electronic, mechanical, or otherwise, without the prior written consent of TallyGenicom.
TallyGenicom makes no representations or warranties of any kind regarding this material, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. TallyGenicom shall not be held responsible for errors contained herein or any omissions from this material or for any damages, whether direct or indirect, incidental or consequential, in connection with the furnishing, distribution, performance, or use of this material. The information in this manual is subject to change without notice.
COPYRIGHT 2013 PRINTRONIX, INC.
Trademark Acknowledgements
IBM, AS/400, and Proprinter are registered trademarks, and Intelligent Printer Data Stream and IPDS are trademarks of International Business Machines Corporation.
Printronix, PGL, LinePrinter Plus, and IGP are registered trademarks, and 6805, 6810, 6805Z, 6810Z, 6805Q, 6810Q, 6815Q, 6820Q, and SureStak are trademarks of Printronix, Inc.
ANSI is a registered trademark of the American National Standards Institute, Inc.
Centronics is a registered trademark of Genicom Corporation.
CSA is a registered certification mark of the Canadian Standards Association.
Dataproducts is a registered trademark of Dataproducts Corporation.
EIA is a registered service mark of the Electronic Industries Association.
Epson is a registered trademark of Seiko Epson Corporation.
Ethernet is a trademark of Xerox Corporation.
IEEE is a registered service mark of the Institute of Electrical and Electronics Engineers, Inc.
QMS is a registered trademark, and Code V is a trademark of Quality Micro Systems, Inc.
TallyGenicom brand is owned by Printronix, Inc.
TUV is a registered certification mark of TUV Rheinland of North America, Inc.
UL is a registered certification mark of Underwriters Laboratories, Inc.
Table of Contents
1 Introduction........................................................... 11
Printer Overview..................................... ... ... ... .... ... ................................11
TallyGenicom 6800 Series Cartridge Ribbon Printers (CRP)...........11
Consumable Monitoring with PrintNet Enterprise...................................13
Protocols and Emulations............. ... .... ... ... ... ... .... ... ................................14
Taking Care of your Printer.....................................................................14
Conventions in this Manual.....................................................................14
Warnings and Special Information..........................................................15
Related Documents................................................................................15
Contact Information ................................................................................16
TallyGenicom Customer Support Center .........................................16
TallyGenicom Supplies Department.................................................16
Corporate Offices.............................................................................17
2 Setting Up The Printer.......................................... 19
Before You Begin....................................................................................19
Power Requirements..............................................................................19
Select a Site............................................................................................19
Printer Dimensions .......... ... .... ... ... ... .... ... ... .............................................21
Printer Component Locations.................................... ... .... ... ...................26
3 Operating The Printer........................................... 27
Powering on the Printer..........................................................................27
Operating Modes....................................... ... ... .... ... ... ... .... ......................27
The Control Panel...................................................................................28
Control Panel Keys ..........................................................................29
Cancel a Print Job..................... .... ... ... ... ... .......................................32
Operational Procedures..........................................................................33
Reload Paper ...................................................................................33
Unload Paper ...................................................................................44
Integrated Print Management System .......................... .... ... ... ... ... .... ... ...47
Output Darkness ..............................................................................47
Loading a Used Ribbon Cartridge....................................................48
Lighter Or Darker Print.....................................................................48
Changing Ribbon Cartridge..............................................................49
Table of Contents
4 Configuration Menus.............................................53
Configuration Overview ..........................................................................53
Changing Parameter Settings..........................................................53
Saving Parameter Settings ..............................................................54
Default and Custom Configurations .................................................54
Navigating the Menus ......................................................................54
Top Level Menu Overview................... ... ... ... .... ... ... ... ... .... ... ... ... .... .........56
Changing Parameters Example .......................................................57
Auto Save Configuration ..................................................................60
Saving Your New Configuration.......................................................61
6800 CRP Main Menu ..................... .......................................................69
Quick Setup............................................................................................70
Operator Menu........................................................................................74
Font Submenu.............. .... ... ... ... .... ...................................................75
Forms Submenu...............................................................................81
Vertical Format Units (VFU) Submenu.............................................87
Config Menu .............. ... ... ... .... ... .................................................... ... ... ...88
Printer Submenu........................... ... ... ... .... ... ... ... ... .... ... ...................88
Codes Submenu ........................................................................ ... ...92
Graphics Submenu ....................................................................... ...97
Configurations Submenu................................................................102
Host Interface Submenu .. ... ... ... .... ... ... ... .... ... ... ... ... .... ... ... ... .... ... ... .104
USB I/O Submenu............... ... ... .... ... ... ... .... ... ... ... ... .... ... .................106
Serial I/O Submenu........................................................................107
Parallel I/O Submenu.......................................................... .... ... ... .111
Intellifilter Submenu............. ... ... .... ... ... ... .... ... ... ... ...........................113
Main File Mgmt Submenu ..............................................................114
SD File Mgmt Submenu.................................................................115
CST/PAA Submenu .......................................................................116
PTX_SETUP Option Submenu ......................................................116
TCP/IP Menu........................................................................................117
Ethernet Address ...........................................................................117
Ethernet Params ............................................................................119
Test Menu.............................................................................................121
Pattern Submenu...........................................................................122
Fault Override Submenu.. ... ... ... .... ... ... ... .... ... ... ..............................124
Diag Submenu .................................................................... ...........124
Table of Contents
5 Interfaces............................................................ 125
Overview...............................................................................................125
RS-232 Serial Interface ........................................................................127
USB ......................................................................................................128
Centronics Parallel Interface.................................................................129
Centronics Parallel Interface Signals .............................................130
IEEE 1284 Parallel Interface.................................................................131
Compatibility Mode....... .... ... ... ... .... ... ... ... ... .....................................131
Nibble Mode...................................................................................131
Byte Mode..................................................... ... ... ... .... ... .................131
Signals ...........................................................................................132
Ethernet................................................................................................134
6 Reprogramming the Security Key....................... 135
Reprogramming the Security Key.........................................................135
How to Program the Security Key..................................................135
7 Downloading Firmware....................................... 137
Firmware File Types (.prg) and (.exe) ..................................................138
WebPanel Download........................................... ... ... ... .... ... ... ... ... .... ... .139
Automatic Download (.exe)...................................................................142
Manual Two-Key Download Sequence.................................................144
Manual Three-Key Download Sequence..............................................145
Sending Firmware in Download Mode.......................................... .... ... .146
Sending Firmware via Ethernet (FTP)............................................146
Sending Firmware via USB............................................................147
Sending Firmware via Parallel........................................................152
Sending Firmware via Serial ..........................................................153
Downloading Files to the Main File System..........................................153
Filename Extensions Not Shown in Menus ..........................................154
WebPanel File Download ....... ... ... ... .... ... ... ... ... .... ... ... ... .... ... ... ..............155
PTX_SETUP Download........................................................................157
Manual Two-Key Download..................................................................157
Downloading Files to the SD Card........................................................158
Demo Facility........................................................................................158
Downloading a Demo File..............................................................158
Configuring the Printer to run a Demo File.....................................159
Starting a Demo File ......................................................................159
Pausing a Demo File......................................................................159
Stopping a Demo File.......... ... ... .... ... ... ... ... .... .................................159
Deleting a Demo File......................................................................160
Table of Contents
8 Troubleshooting..................................................161
Cleaning Requirements................................................ .... ... ... ... .... .......161
Exterior Cleaning............................................................................161
Interior Cleaning............................... ... ... .... ... ... ... ... .... ... .................162
Diagnosing Problems............................................................................164
Bar Code Verification .....................................................................164
Printing a Hex Dump......................................................................165
Most Frequent Problems and Solutions................................................167
Diagnostics for EXX, BAD NVM, or ILL NVM Errors ............................168
Fault Messages................................ ... ... .... ... ... ..............................168
A Printer Specifications..........................................187
Ribbon Cartridge Specifications ...........................................................187
Paper Specifications............... ... ... ... .... ... ... ... ........................................187
Labels...................................................................................................188
Printer Weight and Dimensions............................................................188
Environmental Characteristics............. ... ... ... .... ... ... ... ... .... ... ... ... .... ... ... .189
Acoustic Noise Level ................. ... ... .... ... ... ... ........................................189
Electrical Characteristics ......................................................................190
Interfaces..............................................................................................190
Printing Speed......................................................................................191
B ASCII Character Set...........................................193
C SureStak™ Power Stacker ................................195
Introduction...........................................................................................195
Stacker Operation.................................................................................195
D Zero Tear Pedestal Printer.................................201
Overview...............................................................................................201
Operation..............................................................................................202
Position the Paper Input and Adjust the Paper Guides..................202
Load Paper................ ... .... ... ... .................................................... ... .204
Position the Paper Out Sensor............ ... .... ... ... ... ... .... ... ... ... .... ... ... .206
Set the Tear Bar Distance..............................................................207
Set the Top of Form .......................................................................208
ZTP SETTINGS Menu..........................................................................209
Performance Considerations............................................ ... ... ..............210
How to Set the ZTP Printer to Help Mitigate Paper Jams..............211
Table of Contents
E Quick Change Memory Cartridge (QCMC)........213
Overview...............................................................................................213
Installing the QCMC......................... .... .................................................2 14
Saving the Printer’s Configuration to the QCMC ..................................215
Copying the QCMC “Snapshot” Image to a Second Printer .................217
F PTX_SETUP Commands................................... 219
Overview...............................................................................................219
The PTX_SETUP Commands..............................................................219
Commands.....................................................................................220
G Customer Support.............................................. 227
TallyGenicom Customer Support Center..............................................227
TallyGenicom Supplies Department .....................................................227
Corporate Offices..................................................................................228
H Communication Notices..................................... 229
Notices..................................................................................................229
Communication Statements..................................................................232
Software License Agreement................................................................237
Table of Contents
1 Introduction
Printer Overview
This chapter provides a general overview of your printer and the conventions
used within this manual.
TallyGenicom 6800 Series Cartridge Ribbon Printers
(CRP)
TallyGenicom® is pleased to announce the TallyGenicom 6800™ Series Lin e
Matrix printers, the latest generation product from a long heritage of high
quality extending over 30 years. TallyGenicom® is a global leader for design
and manufacturing with the ability to deliver unsurpassed service and support.
The TallyGenicom 6800™ Line Matrix Printing Platform extends the series of
technology innovations that cement TallyGenicom’s reputation of world class
printing. Line matrix printing is TallyGenicom’s flagship technology, and it
remains the workhorse solution for supply-chain and back-office printing
applications because of its reliability, lower cost of ownership and flexibility of
printing applications.
• Most reliable printer ever – Durability provides more up time and lower
operating costs
• High capacity ribbon cartridge – Darker, easy to read images, last longer,
and costs less to operate than other print technologies
• Integrated print management system – provides precise control over pr int
quality, print costs, and job planning
• Tabletop, cabinet, pedestal, enclosed pedestal, or zero tear pedestal
(ZTP) styles – best user access and forms handling flexibility
• Unsurpassed ease of use – larger graphics LCD simplifies operation and
enhances productivity
11
Chapter 1 Printer Overview
Table 1. 6800 Series Models and Configurations
Number Model
LMPPLS (Line Matrix Printer Pedestal Low Speed)
LMPCLS (Line Matrix Printer Cabinet Low Speed)
LMPCHS (Line Matrix Printer Cabinet High Speed)
Five printer configurations are available:
Tabletop (68XX)
• The tabletop models are designed for space constrained environments,
allowing for the printer to be placed on a desk or tabletop for quiet use.
• Paper guides allow for paper input under the table or as a small stack on
the table.
• Output forms are easily accessible from the front of the printer.
Configuration
Number
6805 500 6805Z 500 6810 1000 6810Z 1000
6810Q 1000
6815Q 1500 6815Q (with stacker) 1500 6820Q 2000 6820Q (with stacker) 2000
Print Speed
(Lines per Minute)
12
• Using the top paper exit, this printer is ideal for short print runs and easy
access to output.
• Available in the following print speeds: 500 and 1000 line per minute (lpm)
models.
Cabinet (68XXQ)
• The enclosed cabinet models provide for near silent operation, making
these printers perfectly suitable for use in the quietest of office environments.
• Provides the best paper handling for large print runs. All paper input and
output is contained inside the cabinet and protected from bumping and contamination.
• Highly effective combination of moveable fences and chains allows for
precise stacking all the way up to a full box of paper.
• For tougher forms that tend not to refold well, a SureStak power stacker
option is available for the 1500 and 2000 lpm enclosed cabinet models.
• Available in the following print speeds: 1000, 1500 and 2000 lpm models.
TallyGenicom 6800 Series Cartridge Ribbon Printers (CRP)
Pedestal (68XX)
• The pedestal model has a clamshell design that allows easy access to all
controls providing faster ribbon replacements and easier paper loading.
• Oversized casters are standard making movement easy.
• Available in the following print speeds: 500 and 1000 lpm models.
Enclosed Pedestal (68XX)
• The enclosed pedestal model has a lower enclosure that holds the input
paper while providing for near silent operation.
• The paper enclosure can accommodate a full paper box (12” maximum
length forms).
• The paper output area is not enclosed for easy access to printed media.
• Available in the following print speeds: 500 and 1000 lpm models.
Zero Tear Pedest al (68XXZ)
• Special push tractor configuration enables printing from the very first to
the very last line of a form and then tear-off with no forms lost
• The elimination of wasted forms between jobs can yield significant
savings.
• An ideal solution for supply-chain and back-office applications.
• Available in the following print speeds: 500 and 1000 lpm models.
Consumable Monitoring with PrintNet Enterprise
The Integrated Print Management System works with PrintNet Enterprise
(PNE). PNE allows a system administrator to remotely view the current
consumable status of all printers. PNE can be configured to deliver alerts on
all consumable warnings. When a ribbon reaches the low state, PNE notifies
the system administrator remotely via an automated e-mail alert of the low
condition. This allows corrective action to be taken before the ribbon reaches
its end of life. If the ribbon is not changed, an alert will again be initiated once
the ribbon reaches the 0% end point. Refer to your PrintNet Enterprise
Remote Management Software manual for details.
13
Chapter 1 Protocols and Emulations
Protocols and Emulations
A protocol is a set of rules governing the exchange of information between the printer and its host computer. These rules consist of codes that manipulate and print data and allow for machine-to-machine communication. A printer and its host computer must use the same protocol. As used in this manual, protocol and emulation mean the same thing.
Most impact printers use single ASCII character codes to print text, numbers, and punctuation marks. Some characters, are defined as control codes. Control codes instruct the printer to perform specific functions, such as underlining text, printing subscripts, setting page margins, etc. The difference between most printer protocols is the characters used to create co ntrol cod es and the ways in which these characters are formatted.
When the printer executes the character and control codes of a particular printer protocol, it is emulating that printer.
Taking Care of your Printer
Your printer will produce high quality print jobs if it is well taken care of. Periodic cleaning, handling the printer properly, and using the correct printer supplies such as ribbon and paper ensures optimum performance. Chapter 8 explains how to clean the printer, and printer supplies are listed in Appendix A.
Conventions in this Manual
Control panel keys and indicators are highlighted in UPPERCASE BOLD PRINT. Example: Press the CANCEL key, then press the ONLINE key.
Quotation marks (“ ”) indicate messages on the Liquid Crystal Display (LCD). Example: Press the ONLINE key. “OFFLINE” appears on the LCD.
The + (plus) symbol represents key combinations. Example: “Press + ” means press the (UP) key and the (DOWN) key at the same time.
14
TallyGenicom 6800 Series Cartridge Ribbon Printers (CRP)
W arnings and Special Information
Read and comply with all information highlighted under special headings:
W ARNING
CAUTION
IMPORT ANT
A warning notice calls attention to a condition that could harm you.
A caution notice calls attention to a condition that could damage the
printer.
Information vital to proper operation of the printer.
NOTE: A note gives you helpful tips about printer operation and
maintenance.
Related Docu ment s
• Quick Reference Guide — Explains how to set up the printer for basic
operation (load ribbon cartridge and media, and clear paper jams).
• Maintenance Manual — Explains how to maintain and repair the line
matrix printer at the field service level of maintenance.
• Integrated Network Interface Card User’s Manual
Information about network protocols, configuration, and network operation.
• 6800 Series Printers Emulations Applications Manual, Volume 1
Defines printer emulations.
• 6800 Series Printers Fonts and Character Sets Applications Manual,
Volume 3
Defines printer fonts and character sets.
• 6800 Series Printers Graphics Languages Applications Manual, Volume 4
Defines Code V, PGL, and MT660 IG printer graphics languages.
15
Chapter 1 Contact Information
Contact Information
TallyGenicom Customer Support Center
IMPORT ANT
Please have the following information available prior to calling the TallyGenicom Customer Support Center:
• Model number
• Serial number (located on the back of the printer)
• Installed options (i.e., interface and host type if applicable to the problem)
• Configuration printout (Press CONFIG on the control panel, then pre ss
ENTER)
• Is the problem with a new install or an existing printer?
• Description of the problem (be specific)
• Good and bad samples that clearly show the problem (faxing or emailing
of these samples may be required)
Americas (714) 368-2686 Europe, Middle East, and Africa (31) 24 6489 311 Asia Pacific (65) 6548 4114 China (86) 800-999-6836 http://www.tallygenicom.com/service/default.aspx
TallyGenicom Supplies Department
Contact the TallyGenicom Supplies Department for genuine TallyGenicom supplies.
Americas (800) 733-1900 Europe, Middle East, and Africa (33) 1 46 25 19 07 Asia Pacific (65) 6548 4116
or (65) 6548 4132 China (86) 400-886-5598 India (800) 102-7869 http://www.tallygenicom.com/supplies/default.aspx
16
Corporate Offices
Printronix, Inc. 15345 Barranca Parkway Irvine, CA 92618 U.S.A. Phone: (714) 368-2300 Fax: (714) 368-2600
Printronix Inc. c/o Printronix Nederland BV Bijsterhuizen 11-38 6546 AS Nijmegen The Netherlands Phone: (31) 24 6489489 Fax: (31) 24 6489499
Printronix Schweiz GmbH 42 Changi South Street 1 Changi South Industrial Estate Singapore 486763 Phone: (65) 6542 0110 Fax: (65) 6546 1588
Printronix Commercial (Shanghai) Co. Ltd 22F, Eton Building East No.555, Pudong Av. Shanghai City, 200120, P R China Phone: (86) 400 886 5598 Fax: (86-21) 5138 0564
Visit the web site at www.tallygenicom.com
Corporate Offices
17
Chapter 1 Contact Information
18
2 Setting Up The Printer
Before You Begin
Read this chapter carefully before installing and operating the printer. The printer is easy to install. However, for your safety and to protect valuable equipment, perform all the procedures in this chapter in the order presented.
Power Requirements
The printer must be connected to a power supply outlet that supplies 90 to 264 volts AC at its upper and lower limits. These limits take into account normal voltage sags and surges created on the nominal line voltage by other AC power loads associated with the AC distribution line. The printer automatically senses and adjusts itself to conform to the correct voltage range.
Primary circuit protection is provided by the AC source protection device. Consult an electrician if printer operation affects local electrical lines.
IMPORT ANT
Select a Site
Printer power should be supplied from a separate AC circuit protected at 20 amperes maximum for 100 - 240 volts at 50 or 60 Hertz.
Select a printer site that meets all of the following requirements:
• Permits complete opening of the printer cover and doors.
• For cabinet models, allows at least three feet of clearance behind the
printer. (This permits air to circulate freely around the printer and provides access to the paper stacking area.)
• For pedestal models, DO NOT place the side of the printer (inlet and exit
air vents) against a wall or other object. A minimum of 6 inch spacing is recommended.
• Has a standard power outlet that supplies 100-135 Volts AC or 178-240
Volts AC power, at 47 to 63 Hz.
• Is relatively dust-free.
• Has a temperature range of 10° C to 40° C (50° F to 104° F) and a
relative humidity from 15% to 90% non-condensing.
19
Chapter 2 Select a Site
• Is located within the maximum allowable cable length to the host
computer. This distance depends on the type of interface you plan to use, as shown in Table 2.
Table 2. Maximum Interface Connection Cable Length
Interface Type Maximum Cable Length
Centronics Parallel 5 meters (15 feet) IEEE 1284 Parallel 10 meters (32 feet) Serial RS-232 15 meters (50 feet) USB 2.0 Universal Serial Bus 5 meters (15 feet) Twisted Pair / Type 3 300 meters (985 feet) Ethernet 10/100Base-T 100 meters (328 feet)
20
Printer Dimensions
184751c
37.73 in
(95.8 cm)
11.36 in
(28.9 cm)
6.1 in
(15.5 cm)
19.1 in
(73.9 cm)
25.92 in
(65.8 cm)
.75 in
(1.9 cm)
Printer Dimensions
Figure 1. Tabletop Model
21
Chapter 2 Printer Dimensions
184819a
83.0 in
(210.8 cm)
29.0 in
(73.7 cm)
27.0 in
(68.6 cm)
27.0 in
(68.6 cm)
27.0 in
(68.6 cm)
57.5 in
(146.1 cm)
41.0 in
(104 cm)
184820a
59.0 in
(149.9 cm)
42.5 in
(107.8 cm)
27.0 in
(68.6 cm)
32.0 in
(81.3 cm)
27.0 in
(68.6 cm)
83.0 in
(210.8 cm)
32.5 in
(82.6 cm)
27.0 in
(68.6 cm)
22
Figure 2. Cabinet Model
Figure 3. Cabinet Model with Paper Stacker
184564 REV B
184564b
29.5 in.
(74.93 cm)
11.36 in.
(28.9 cm.)
54.0 in.
(137.2 cm)
29.1 in.
(73.9 cm.)
25.92 in.
(65.8 cm)
19.1 in.
(48.5 cm)
Printer Dimensions
Figure 4. Pedestal Mode l
23
Chapter 2 Printer Dimensions
184750b
54.0 in.
(137.2 cm)
6.5 in.
(16.5 cm)
19.1 in.
(48.5 cm)
38.9 in.
(98.8 cm)
25.92 in.
(65.8 cm)
35.9 in.
(91.2 cm)
Figure 5. Enclosed Pedestal Model
24
184821b
60.1 in.
(152.7 cm)
42.0 in.
(106.7 cm)
31.95 in.
(81.2 cm)
25.92 in.
(65.8 cm)
19.1 in.
(43.8 cm)
38.9 in.
(98.8 cm)
Figure 6. Zero Tear Pedestal Model
25
184555b
Ribbon
Ribbon
Cartridge
Ribbon Tension Knob
Air Shroud Assembly
Tab (2)
Tab Slot (2)
Blue Tractor
Lock (2)
Paper Support (2)
Tractor (2)
Vertical Position Knob
Platen Lever
Splined Shaft
Platen Stop
Hammer Bank Cover and Ribbon Mask
Ribbon Cartridge
Interface
Chapter 2 Printer Component Locations
Printer Component Locations
Figure 7. Printer Component Locations
26
3 Operating The Printer
Powering on the Printer
When you power on the printer, it executes a self-test. The default power-up state is offline. When the self-test completes and the software has initialized successfully, the status indicator light is off, indicating the printer is offline. When the printer is online, the default emulation type you have installed appears in LCD display. The configuration name or ribbon life remaining is shown on the bottom of the LCD display.
If there is a fault during the self-test, the status indicator flashes and a specific fault message appears on the display (such as “LOAD PAPER”). The alarm also sounds if it is configured to do so. See “ LCD Message Troubleshooting Table” on page 169 for information on fault messages and solutions.
Operating Modes
Online. In online mode, the printer can receive and print data sent from the
host. Pressing the ONLINE key toggles the printer from online to offline mode. The status indicator is lit in online mode.
Offline. In offline mode, you can perform operator functions, such as loading paper and setting top-of-form. Pressing the ONLINE key toggles the printer from offline to online mode. The status indicator is off in offline mode.
Menu. In offline mode, pressing ENTER moves the printer into Menu mode. In this mode, you can navigate through all menus and change the printer configuration. To return to offline mode, press the ONLINE key.
Fault. In fault mode, a condition exists which must be cleared before printing can continue. The status indicator flashes, the alarm beeps (if configured to sound), and a descriptive fault message displays.
The current operating mode can be selected via control panel keys or can result from routine operations such as powering on the printer.
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Chapter 3 The Control Panel
ONLINE
TOF
VIEW
CONFIG
CANCEL
ADVANCE
SELECT
184554a
Cabinet Model
Enter
ONLINE
TOF
VIEW
CONFIG
CANCEL
ADVANCE
SELECT
184732a
Pedestal Model
Enter
Legend:
TOF = Set TOF (Top of Form) VIEW = View/Eject ADVANCE = Paper Advance CONFIG = Print Config SELECT = Load Config CANCEL = Cancel Job ONLINE = Online/Clear
The Control Panel
Figure 8 shows the keys, displays, and indicators as they appear on the control panel. The following section provides the descriptions, and functions of the control panel keys.
Key combinations are indicated with the plus (+) sign. For example, “Press +
” means to press the key and the key at the same time.
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Figure 8. Control Panel
Control Panel Keys
Control Panel Keys
ONLINE
Toggles the printer between online and offline modes. The key performs the following in Online, Offline, Fault, and Menu modes:
• Online Mode – sets the printer to Offline Mode.
• Offline Mode – sets the printer to Online Mode.
• Fault Mode – causes the printer to recheck the faults; if the faults are
cleared, the printer toggles to Offline Mode. If the fault condition is not corrected before pressing the ONLINE key, the fault message reappears.
• Menu Mode – sets the printer to Offline Mode.
NOTE: When changing to Online Mode, if the user has changed menu items
without saving the changes in a configuration, the user will be prompted to save the changes.
ADVANCE
Performs advance to top-of-form, as defined by the current active form length. The key works both online and offline.
• If online with data in the printer buffer, the data will print and then the
paper will move to the next top-of-form.
• In the fault state, pressing ADVANCE will advance the paper. The first
press moves to the top of the next available form. All subsequent presses advances one forms length as defined by the current active forms length.
VIEW
When the printer is online or offline, pressing this key executes the view or eject function, depending on whether the printer is a cabinet or a pedestal model.
If online with data in the printer buffer, the data prints and the key functions as described below.
If in a fault state, this key will be ignored.
• View Function — For cabinet and pedestal models, pressing the VIEW
key for a short time (less than 1/2 second) moves the last data printed to the tractor area for viewing. While in the view state, the message "Printer in View" displays, pressing the UP or DOWN arrow keys moves the paper up or down in 1/72 inch increments. This is done to align the image within a pre-printed form, for example. Refer to the UP and DOWN key functions for additional details on the microstep feature. Pressing VIEW a second time moves the paper back to the adjusted print position.
29
Chapter 3 The Control Panel
• Eject Function — For pedestal models only, if the View key is pressed
for a long time (more than 1/2 second), the bottom of the last printed form will move to the tear bar position as set by the Tear Bar Dist menu. The message "READY TO TEAR/EJECT To Return" displays. While in this position, pressing the UP or DOWN arrow keys moves the paper up or down in 1/72 inch increments. Refer to the Up and Down key functions for additional details on the microstep feature. When the VIEW key is pressed a second time, the printer will move the paper either forward or backward to enable printing on the next availa ble for m .
CANCEL
In offline mode, this key cancels all data in the print buffer. The print buffer is cleared without printing any of the data and the current paper position moves to the next top-of-form. If this function is disabled, the CANCEL key will be ignored.
NOTE: Use of this key will cause loss of data.
TOF
Sets the top-of-form on the printer. This key is active only when the printer is offline and will not operate if the printer is in a fault condition. The paper moves down to the print position and aligns to the top-of-form. Refer to the Quick Setup Guide for complete instructions on how to set the top-of-form.
CONFIG
In offline mode, CONFIG prints the current full configuration. This key requires a confirmation with the ENTER key; pressing any other key will exit from this function. See “Config Menu” on page 88 for an explanation of configuration menus.
SELECT
In offline mode, this key allows for fast selection of any of the previously stored configurations. Pressing this key causes the printer to cycle through the following configuration load options: Factory, Cfg 1, Cfg 2, Cfg 3,..., Cfg 8.
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