TallyGenicom 6605, 6600 Series, 6610, 6605Q, 6610Q User Manual
...
TallyGenicom® 6600 Series Printers
User’s Manual
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User’s Manual
TallyGenicom® 6600 Series Printers
This document contains proprietary information protected by copyright. No
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COPYRIGHT 2010, 2011 PRINTRONIX, INC.
T r ademark A cknowle dgements
IBM, AS/400, and Proprinter are registered trademarks, and Intelligent Printer
Data Stream and IPDS are trademarks of International Business Machines
Corporation.
Printronix, PGL, LinePrinter Plus, and IGP are registered trademarks, and
P7005, P7010, P7015, P7205, P7210, P7215, P7220, and SureStak are
trademarks of Printronix, Inc.
ANSI is a registered trademark of the American National Standards Institute,
Inc.
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Protection Agency. As an ENERGY STAR
determined that this product meets the ENERGY STAR guidelines for energy
efficiency.
®
Partner, Printronix has
Table of Contents
1 Introduction.................................. ...........................9
Printer Overview .......................................................................................9
TallyGenicom 6600 Cartridge Ribbon Printers (CRP) Series.............9
Consumable Monitoring With PrintNet Enterprise ..................................11
Taking Care Of Your Printer ...................................................................11
Conventions In This Manual...................................................................11
Warnings And Special Information .........................................................11
Related Documents ................................................................................12
Contact Information ................................................................................12
TallyGenicom Customer Support Center.........................................12
TallyGenicom Supplies Department.................................................13
Corporate Offices.............................................................................13
2 Setting Up The Printer.......................................... 15
Before You Begin....................................................................................15
Power Requirements ..............................................................................15
Select A Site ...........................................................................................15
Printer Dimensions .................................................................................16
Printer Component Locations.................................................................20
3 Operating The Printer........................................... 21
Powering On The Printer ........................................................................21
Operating Modes ....................................................................................21
The Control Panel...................................................................................22
Control Panel Keys ..........................................................................22
Cancel A Print Job ...........................................................................25
Operational Procedures......................... ...... ...........................................26
Reload Paper ...................................................................................26
Unload Paper ...................................................................................35
Integrated Print Management System....................................................38
Output Darkness ..............................................................................38
Loading a Used Ribbon Cartridge....................................................39
Lighter Or Darker Print .....................................................................39
Changing Ribbon Cartridge..............................................................40
Table of Contents
4 Configuration Menus......... .. ...................... .. ..........43
Configuration Overview ..........................................................................43
Changing Parameter Settings..........................................................43
Saving Parameter Settings ....................................... ...... ....... ..........44
Default And Custom Configurations.................................................44
Navigating The Menus .....................................................................44
Changing Parameters Example.......................................................45
Auto Save Configuration ..................................................................47
Saving Your New Configuration.......................................................47
6600 CRP Main Menu ............................................................................53
Quick Setup............................................................................................54
ZTP MENU .............................................................................................57
Operator Menu.............................................................................. ...... ....57
Font Submenu.................................................... ....... ...... .................58
Forms Submenu...............................................................................63
Vertical Format Units (VFU) Submenu.............................................69
Config Menu ...........................................................................................70
Printer Submenu ..............................................................................70
Codes Submenu ..............................................................................73
Graphics Submenu ..........................................................................78
Configurations Submenu..................................................................83
Host Interface Submenu ..................................................................85
Parallel/Serial/Ethernet Hotport Submenu .......................................86
Serial I/O Submenu..........................................................................88
Parallel I/O Submenu.......................................................................92
Intellifilter Submenu..........................................................................94
File Management Submenu .............................................................95
CST/PAA Submenu .........................................................................96
PTX Setup Option Submenu............................................................96
TCP/IP Menu..........................................................................................96
ETHERNET ADDRESS ...................................................................97
ETHERNET PARAMS......................................................................98
Test Menu.............................................................................................100
Pattern Submenu .. .......................................................... ....... ........101
Fault Override Submenu................................................................103
Diag Submenu ...............................................................................103
6600 CRP Clear Menu..........................................................................104
Table of Contents
5 Interfaces............................................................ 105
Overview...............................................................................................105
Centronics Parallel Interface.................................................................106
Centronics Parallel Interface Signals .............................................107
IEEE 1284 Parallel Interface.................................................................108
Compatibility Mode.........................................................................108
Nibble Mode...................................................................................108
Byte Mode................................ ....... ...... ....... ..................................108
Signals ...........................................................................................109
Terminating Resistor Configurations..............................................111
RS-232 Serial Interface ........................................................................112
RS-232...........................................................................................113
6 Reprogramming the Security Key....................... 115
Reprogramming The Security Key........................................................115
How To Program The Security Key................................................115
7 Troubleshooting.................................................. 117
Cleaning Requirements ...................................... ...... ....... .....................117
Exterior Cleaning............................................................................117
Interior Cleaning.............................................................................118
Diagnosing Problems ... ....... ...... .......................................................... ..12 0
Bar Code Verification .....................................................................120
Printing A Hex Dump......................................................................121
Fault Messages..............................................................................122
A Printer Specifications ......................................... 151
Ribbon Cartridge Specifications ...........................................................151
Paper Specifications.............................................................................152
Labels...................................................................................................153
Printer Weight And Dimensions............................................................153
Environmental Characteristics..............................................................153
Acoustic Noise Level ............................................................................154
Energy Star...........................................................................................154
Electrical Characteristics ......................................................................155
Interfaces..............................................................................................155
Printing Rates .......................................................................................156
B ASCII Character Set........................................... 157
Table of Contents
C Zero Tear Printer................................................159
Overview...............................................................................................159
Operation..............................................................................................160
Position The Paper Input And Adjust The Paper Guides...............160
Load Paper.....................................................................................162
Position The Paper Out Sensor .....................................................164
Set The Tear Bar Distance.............................................................165
Set The Top Of Form .....................................................................166
ZTP Menu.............................................................................................167
Performance Limitations.......................................................................168
D SureStak™ Powe r S ta cke r .............. ..................171
Introduction...........................................................................................171
Stacker Operation.................................................................................171
E PTX_SETUP Option......................... ..................177
Overview...............................................................................................177
The PTX_SETUP Commands ..............................................................177
Commands.....................................................................................178
F Customer Support ..............................................185
TallyGenicom Customer Support Center..............................................185
TallyGenicom Supplies Department.....................................................185
Corporate Offices..................................................................................186
G Communication Notices.....................................187
Notices..................................................................................................187
Energy Star...........................................................................................189
Communication Statements ...... ....... .....................................................190
Software License Agreement.... .......................................................... ..193
1
Printer Overview
This chapter provides a general overview of your printer and the conventions
used within this manual.
TallyGenicom 6 600 Cartridge Ribbon Printers (CRP)
Series
TallyGenicom® is pleased to announce the new TallyGenicom 6600™ Series
Line Matrix printers. This is the latest generation product from a long heritage
of high quality extending over 30 years. TallyGenicom® is a global leader for
design and manufacturing with the ability to deliver unsurpassed service and
support.
The TallyGenicom 6600™ Line Matrix Printing Platform extends the series of
technology innovations that cement TallyGenicom’s reputation of world class
printing. Line matrix printing is TallyGenicom’s flagship technology, and it
remains the workhorse solution for supply-chain and back-office printing
applications because of its reliability, lower cost of ownership and flexibility of
printing applications.
Introduction
•
Most reliable printer ever – Durability provides more up time and lower
operating costs
•
High capacity ribbon cartridge – Darker, easy to read images, last longer,
and costs less to operate than other print technologies
•
Integrated print management system – provides precise control over print
quality, print costs, and job planning
•
Cabinet or Pedestal styles – meets various user configurations and forms
handling flexibility
•
Unsurpassed ease of use – simplifies operation and enhances
productivity
9
Chapter 1
Printer Overview
There are four printer configurations:
Enclosed Cabinet (66XXQ)
•
The enclosed cabinet models provide for near silent operation, making
these printers perfectly suitable for use in the quietest of office
environments.
•
Provides the best paper handling for large print runs. All paper input and
output is contained inside the cabinet and protected from bumping and
contamination.
•
Highly effective combination of moveable fences and chains allows for
precise stacking all the way up to a full box of paper.
•
For tougher forms that tend not to refold well, a SureStak power stacker
option is available for the enclosed cabinet models.
•
Available in four print speeds – 500 line per minute, 1000 line per minute,
1500 line per minute, and 2000 line per minute models.
Pedestal (66XX)
•
The pedestal model has a clamshell design that allows easy access to all
controls, providing faster ribbon replacements and easier paper loading
•
Oversized casters are standard, making movement easy.
•
Versatility to configure the paper path for either top or rear exit.
•
Using the top paper exit, this printer is ideal for short print runs and easy
access to output
•
Available in three print speeds – 500 line per minute, 1000 line per
minute, and 1500 line per minute models.
Quiet Pedestal (66XX)
•
This printer configuration is the same as the above Pedestal configuration
but with an enclosed input paper area with a front door, side panels, and
bottom panel to seal the input paper path.
•
Provides a reduction in accoustic noise.
Zero Tear Pedest al (66XXZ)
•
Special push tractor configuration enables printing from the very first to
the very last line of a form and then tear-off with no forms lost.
•
The elimination of wasted forms between jobs can yield significant
savings.
10
•
An ideal solution for supply-chain and back-office applications.
•
Available in three print speeds – 500 line per minute, 1000 line per
minute, and 1500 line per minute models.
TallyGenicom 6600 Cartridge Ribbon Printers (CRP) Series
Consumable Monitoring With PrintNet Enterprise
The Integrated Print Management System works with PrintNet Enterprise
(PNE). PNE allows a system administrator to remotely view the current
consumable status of all printers. PNE can be configured to deliver alerts on
all consumable warnings. When a ribbon reaches the low state, PNE notifies
the system administrator remotely via an automated e-mail alert of the low
condition. This allows corrective action to be taken before the ribbon reaches
its end of life. If the ribbon is not changed, an alert will again be initiated once
the ribbon reaches the 0% end point. Refer to your PrintNet Enterprise
Remote Management Software manual for details.
Taking Care Of Your Printer
Your printer will produce high quality print jobs if it is well taken care of.
Periodic cleaning, handling the printer properly, and using the correct printer
supplies such as ribbon and paper ensures optimum performance. Chapter
explains how to clean the printer, and printer supplies are listed in
Appendix A.
7
Conventions In This Manual
All uppercase print indic ate s con t ro l pan el key s .
Example: Press the CLEAR key, then press the ONLINE key.
Quotation marks (“ ”) indicate messages on the Liquid Crystal Display (LCD).
Example: Press the ONLINE key. “OFFLINE” appears on the LCD.
The + (plus) symbol represents key combinations.
Example: “Press = + >” means press the = (UP) key and the
>
(DOWN) key at the same time.
W arnings And Sp ecial Information
Read and comply with all information highlighted under special headings:
WARNING
CAUTION
IMPORTANT
A warning notice calls attention to a condition that could harm you.
A caution notice calls attention to a condition that could damage the
printer.
Information vital to proper operation of the printer.
NOTE: A note gives you helpful tips about printer operation and
maintenance.
11
Chapter 1
Related Documents
Related Documents
•
Quick Reference Guide — Explains how to set up the printer for basic
operation (load ribbon cartridge and media, and clear paper jams).
•
Maintenance Manual — Explains how to maintain and repair the line
matrix printer at the field service level of maintenance.
•
6600 Emulations Manual — Provides host control codes and character
sets for the ANSI emulation.
•
6600 Font/Char Sets Manual — Information about and examples of the
character sets available in line matrix printers.
•
Graphics Language Manual — Provides information about PGL, Code V,
and IG graphics languages.
•
Integrated Network Interface Card User’s Manual — Information about
network protocols, configuration, and operation.
Contact Inf ormation
TallyGenicom Customer Su pport Cen ter
IMPORTANT
Please have the following information available prior to calling the
TallyGenicom Customer Support Center:
•
Model number
•
Serial number (located on the back of the printer)
•
Installed options (i.e., interface and host type if applicable to the problem)
•
Help Menu printout (while offline press the MENU/ENTER key on the
control panel to enter the menu. Press the Left Arrow key until the Help
menu displays. Press the MENU/ENTER key.)
•
Is the problem with a new install or an existing printer?
•
Description of the problem (be specific)
•
Good and bad samples that clearly show the problem (faxing or emailing
of these samples may be required)
Americas (714) 368-2686
Europe, Middle East, and Africa (31) 24 6489 410
Asia Pacific (65) 6548 4114
12
China (86) 800-999-6836
http://www.tallygenicom.com/service/default.aspx
TallyGenicom Supplies Department
TallyGenicom Su pplies Department
Contact the TallyGenicom Supplies Department for genuine TallyGenicom
supplies.
Americas (800) 733-1900
Europe, Middle East, and Africa 33 (0) 1 46 25 19 07
Asia Pacific (65) 6548 4116
or (65) 6548 4182
China (86) 400-886-5598
http://www.tallygenicom.com/supplies/default.aspx
Corporate Offices
Printronix, Inc.
14600 Myford Road
P.O. Box 19559
Irvine, CA 92623-9559
Phone: (714) 368-2300
Fax: (714) 368-2600
Printronix, Inc.
Nederland BV
P.O. Box 163, Nieuweweg 283
NL-6600 Ad Wijchen
The Netherlands
Phone: (31) 24 6489489
Fax: (31) 24 6489499
Printronix Schweiz GmbH
42 Changi South Street 1
Changi South Industrial Estate
Singapore 486763
Phone: (65) 6542 0110
Fax: (65) 6546 1588
Printronix Commercial (Shanghai) Co. Ltd
22F, Eton Building East
No.555, Pudong Av.
Shanghai City, 200120, P R China
Phone: (86) 400 886 5598
Fax: (86-21) 5138 0564
Visit the web site at www.tallygenicom.com
13
Chapter 1
Contact Information
14
2
Setting Up The Printer
Before You Begin
Read this chapter carefully before installing and operating the printer. The
printer is easy to install. However, for your safety and to protect valuable
equipment, perform all the procedures in this chapter in the order presented.
Power Requirements
The printer must be connected to a power outlet that supplies 88 to 270 volts
AC. The printer automatically senses and adjusts itself to conform to the
correct voltage range.
Primary circuit protec tion is provided by the power switch, which is also a
circuit breaker. Consult an electrician if printer operation affects local
electrical lines.
IMPORTANT
Select A Site
Printer power should be supplied from a separate AC circuit protected
at 10 amperes for 100 - 120 volts or 5 amperes for 200 - 240 volts at 50 or
60 Hertz.
Select a printer site that meets all of the following requirements:
•
Permits complete opening of the printer cover and doors.
•
For cabinet models, allows at least three feet of clearance behind the
printer. (This permits air to circulate freely around the printer and provides
access to the paper stacking area.)
•
Has a standard power outlet that supplies 88-135 Volts AC or
178-270 Volts AC power, at 47 to 63 Hz.
•
Is relatively dust-free.
•
Has a temperature range of 10° C to 40° C (50° F to 104° F) and a
relative humidity from 15% to 90% non-condensing.
•
Is located within the maximum allowable cable length to the host
computer. This distance depends on the type of interface you plan to use,
as shown in
Table 1.
15
Chapter 2
183468b
27.0 in
(68.84 cm)
83.0 in
(210.8 cm)
29.0 in
(73.7 cm)
27.0 in
(68.6 cm)
27.0 in
(68.6 cm)
41.0 in
(104 cm)
57.5 in
(146.1 cm)
Printer Dimensions
Table 1. Maximum Interface Connection Cable Length
Interface Type Maximum Cable Length
Centronics Parallel 5 meters (15 feet)
IEEE 1284 Parallel 10 meters (32 feet)
Serial RS-232 15 meters (50 feet)
Ethernet 10/100Base-T 100 meters (328 feet)
Printer Dimensions
16
Figure 1. Printer Dimensions - Cabinet Model
183469b
27.0 in
(68.6 cm)
83.0 in
(210.8 cm)
32.5 in
(82.6 cm)
27.0 in
(68.6 cm)
27.0 in
(68.6 cm)
32.0 in
(81.3 cm)
42.5 in
(107.8 cm)
59.0 in
(149.9 cm)
Figure 2. Printer Dimensions - Cabinet Model with Paper Stacker
17
Chapter 2
TO
F
T
O
F
T
O
F
TO
F
183882a
25 in.
(63.5 cm)
10.5 in.
(26.67 cm.)
48.0 in.
(122 cm)
30 in.
(76.2 cm.)
24.6 in.
(62.48 cm)
Printer Dimensions
Figure 3. Printer Dimensions - Pedestal Model
18
T
O
F
T
O
F
T
O
F
T
O
F
184317a
25 in.
(63.5 cm)
10.5 in.
(26.67 cm.)
48.0 in.
(122 cm)
24.6 in.
(62.48 cm)
30 in.
(76.2 cm.)
34.1 in.
(86.6 cm.)
Printer Component Locations
Figure 4. Printer Dimensions - Quiet Pedestal Model
19
Chapter 2
TOF
TOF
TOF
T
OF
183871 REV A
183871a
Ribbon
Ribbon
Cartridge
Ribbon
Tension Knob
Air Shroud
Assembly
Tab (2)
Tab
Slot (2)
Blue Tractor
Lock (2)
Paper
Support (2)
Tractor (2)
Vertical
Position Knob
Platen Lever
Splined Shaft
Platen Stop
Hammer Bank
Cover and
Ribbon Mask
Ribbon Cartridge
Interface
Printer Component Locations
Printer Component Locations
20
Figure 5. Printer Component Locations
3
Operating The Printer
Powering On The Printer
When you power on the printer, it executes a self-test. The default power-up
state is offline. When the self-test completes and the software has initialized
successfully, the status indicator light is off, indicating the printer is offline.
When the printer is online, the default emulation type you have installed
appears in the upper-right corner of the display. The configuration name or
ribbon life remaining is shown on the second line.
If there is a fault during the self-test, the status indicator flashes and a specific
fault message appears on the display (such as “LOAD PAPER”). The alarm
also sounds if it is configured to do so. See “ LCD Message Troubleshooting
Table” on page
123 for information on fault messages and solutions.
Operating Modes
Online. In online mode, the printer can receive and print data sent from the
host. Pressing the ONLINE key toggles the printer from online to offline mode.
The status indicator is lit in online mode.
Offline. In offline mode, you can perform operator functions, such as loading
paper and setting top-of-form. You can also move within the printer
configuration menus. Pressing the ONLINE key toggles the printer from offline
to online mode. The status indicator is off in offline mode.
Fault. In fault mode, a condition exists which must be cleared before printing
can continue. The status indicator flashes, the alarm beeps (if configured to
sound), and a descriptive fault message displays.
The current operating mode can be selected via control panel keys or can
result from routine operations such as powering on the printer.
21
Chapter 3
184136b
FF
LF
ONLINE
TOF
VIEW
CONFIG
MENU/ENTER
CLEAR
TOF
VIEW
CONFIG
MENU/ENTER
ONLINE
LF
FF
CLEAR
Circular
Pad
ONLINE
Message
Display
Status
Indicator
The Control Panel
The Control Panel
Figure 6 shows the keys, displays, and indicators as they appear on the
control panel. The following section provides the descriptions, and functions
of the control panel keys.
Key combinat ions are in dicated wi th the plus (+) sign. Fo r example , “Press U
+
V
” means to press the U key and the V key at the same time.
Figure 6. Control Panel
Control Panel Keys
ONLINE
Toggles the printer between online and offline modes.
LF
Performs a line feed (LF - line feed). A single press of the LF key causes a
line advance.
FF
Performs a form feed paper advance (FF - form feed) . A single press of the
FF key causes a form advance to the top of the next form.
22
Control Panel Keys
VIEW
When the printer is online or offline, pressing this key executes the view or
eject function. A short press of the View key performs the view function. If the
key is held down for more than one second, the eject function is performed.
If online with data in the printer buffer, the data prints and the key functions as
described below.
If in a fault state, this key will be ignored.
•
View Function — a short press of the VIEW key moves the last data
printed to the tractor area for viewing. While in the view state, the
message "Printer in View" displays, and pressing the UP or DOWN arrow
keys moves the paper up or down in 1/72 inch increments. This is done to
align the image within a pre-printed form, for example. Refer to the UP
and DOWN key functions for additional details on the microstep feature.
Pressing VIEW a second time moves the paper back to the adjusted print
position.
•
Eject Function — when the VIEW key is pressed for more than one
second, the behavior will depend on the Quick Access Menu. If the Quick
Access Menu is set to enable, the printer will move the last printed form
as defined in the Eject Distance Menu. When the key is pressed again the
paper will move forward to the next Top of Form. If the Quick Access
Menu is set to disable, the Eject Key press will be ignored.
CLEAR
In a fault state this key attempts to clear the fault. When the fault is cleared,
the printer returns to the offline mode. In Menu mode, the CLEAR key takes
the printer back to offline mode.
When the printer is in offline mode and no fault is present, this key allows
entry into the Clear menu.
Clear Menu
•
Clear Buffers - Clears all buffers. It also resets the application task to its
initial state.
•
Clear All Configs - Copies the Default Configuration settings into all saved
configurations. Any parameters not listed on the Configuration Report,
such as spec ial characters downloaded from the host computer, are
unaffected.
•
Clear Current Config - Copies the Default Configuration setting into the
current configuration. Any parameters not listed on the Configuration
Report, such as special characters downloaded from the host computer,
are unaffected.
•
Clear Reset - The printer controller performs a hardware reset. This can
be used in lieu of cycling power to the printer. As with cycling power, the
Power-up Configuration is loaded as the Current Configuration.
23
Chapter 3
The Control Panel
TOF
Sets the top-of-form on the printer. This key is active only when the printer is
offline. The paper moves down to the print position and aligns to the top-ofform. Refer to the Quick Setup Guide for complete instructions on how to set
the top-of-form.
NOTE: Do not use this key if there is any data in the buffer.
CONFIG
In offline mode, this key allows for fast selection of any of the previously
stored configurations. Pressing this key causes the printer to cycle through
the following messages: Load Config., Factory Config, Load Config 1, Load
Config 2, Load Config 3,...,Load Config 8. Press MENU/ENTER to load a
config.
MENU/ENTER
While in offline mode, this key allows entry into the configuration menus.
When navigating the configuration menus, MENU/ENTER selects the
currently displayed option value as the active value. An asterisk (*) appears
next to the active value on the display. MENU/ENTER is also used for starting
and stopping printer tests.
NOTE: The MENU/ENTER key must be unlocked to function.
See UP + DOWN, below.
The MENU/ E NT ER key lock an d unl ock func tion ca n be conf igure d to
be a key combination other than
UP or DOWN ( = or
Moves up or down between levels in the configuration menus and makes
vertical forms adjustment. When offline and not in the configuration menus or
after pres si ng V IEW, pr es s
increments for fine vertical forms alignment. When the printer is in the
configuration menus, press
menus.
UP + DOWN ( = +
Locks and unlocks the MENU/ENTER key.
NOTE: The MENU/ENT ER key lock and unloc k functi on can be confi gured to
be a key combination other than
PREV or NEXT (
Moves between the options on the current level of configuration menu. In the
configuration menu, press
through the menu selections on the same level.
>
;
or < )
>
)
=
or > to adjust the paper up or down in 1/72 inch
=
or > to move through levels in the configuration
)
;
to scroll backward or press
=
+ >.
=
+ >.
<
to scroll forward
24
Cancel A Print Job
Current Config/Ribbon Life Indicator
Depending on the panel display menu, the second line of the LCD displays
the name of the current configuration or the life of the installed ribbon.
Cancel A Print Job
The procedure to cancel a print job depends on the printer emulation and your
application software. Contact your system administrator for additional
information.
1. If the printer is online, press ONLINE to place the printer in offline mode.
2. From the host system, stop the print job.
3. Perform Clear Buffers. Press CLEAR key when CLEAR/Buffers displays,
then press MENU/ENTER.
NOTE: If the print job is not stopped from the host system before performing
Clear Buffers, the print job continues with data missing when the
printer returns to online mode. Exercise caution to prevent unwanted
data loss occurrences, as this function deletes unprinted data in the
printer. This function is active only in offline mode; the purpose of this
function is to eliminate the necessity of printing unwanted data when
print jobs are canceled.
4. Set the top-of-form. Refer to the Quick Reference Guide.
25
Chapter 3
183440b
183439b
Paper
Slot
Paper Slot
Metal Paper Guide
(6620Q)
Wire
Guide (2)
Cabinet Model Pedestal Model
Front
Door
184318a
Quiet Pedestal Model
Paper Slot
Wire Guide (2)
Front Door
Operational Procedures
Operational Procedures
This section contains routine printer operating procedures on how to:
•
reload paper
•
unload paper.
Reload Paper
Do this procedure when “LOAD PAPER” displays. (This message occurs
when the last sheet of paper passes through the paper slot.) This procedure
reloads paper without removing the last sheet of the old paper supply, while
retaining the current top-of-form setting.
26
Figure 7. Paper Slot Location
Reload Paper
183888a
New Paper
Existing Paper
1. Raise the printer cover. Raise the platen lever as far as it will go.
(See Figure 5 on page 20 for the location of the lever.)
NOTE: Do not open the tractor doors or remove the existing paper.
2. For cabinet and quiet pedestal models, open the front door. Align the
paper supply with the label on the floor. Ensure the paper pulls freely from
the box.
3. Feed the paper up through the paper slot (see Figure 7). It may be easier
to feed one corner of the new paper up through the slot first. When this
corner can be grasped from the top, rotate the paper back to the normal
position.
NOTE: If you are using thick, multi-part forms and are unable to load the new
paper over the existing paper, go to step
14.
4. Hold the paper to prevent it from slipping down and through the paper
slot.
Figure 8. Loading New Paper into the Printer
5. Pull the new paper above and behind the ribbon mask, but in front of the
existing paper. See Figure 5 on page 20 for the ribbon mask location.
If necessary, gently press the existing paper back.
6. Align the top edge of the new paper with the top perforation of the existing
paper.
7. Load the new paper over the existing paper. Open and load the tractors
one at a time to prevent the paper from slipping.
NOTE: Make sure that the top edge of the new paper lines up with the top
horizontal perforation of the last page.
27
Chapter 3
183444b
183446b
Platen Lever
Vertical Position
Knob
Platen Stop
Knob
A
Platen
Stop
183445b
Paper Thickness
Indicator
A
Operational Procedures
8. Turn the platen stop knob clockwise or counterclockwise to match the
paper thickness. (The A-B-C scale corresponds approximately to 1-, 3-,
and 6-part paper thickness).
NOTE: If you are using the same thickness of paper, there is no need to
9. Lower the platen lever until it stops.
10. Press the FF key several times to make sure the paper feeds properly
beyond the tractors and over the lower paper guide. Feed sufficient paper
to ensure the paper stacks correctly.
11. Press CLEAR to remove the “LOAD PAPER” fault message from the
display.
12. Close the printer top cover. Clo se the cabinet front door.
13. Press ONLINE to place the printer in online mode and resume printing.
Figure 9. Setting the Platen Lever
readjust.
28
Reload Paper
183440 REV B
183440b
183439 REV B
183439b
Paper
Slot
Cabinet Model Pedestal Model
Paper Slot
Metal Paper Guide
(6620Q)
Wire
Guide (2)
Figure 10. Paper Slots on the Printers
NOTE: Perform steps 14 to 31 only if you are unable to load the new paper
over the existing paper.
14. Open both tractor doors.
15. Remove the old paper from the tractors. Allow the paper to fall into the
paper supply area.
16. Feed the new paper up through the paper slot. Hold the paper to prevent
it from slipping down through the paper slot.
29
Chapter 3
TO
F
TOF
183441b
Paper
Left Tractor Door
Left Tractor Lock
Operational Procedures
Figure 11. Loading Paper on the Left Tractor
17. Pull the paper above and behind the ribbon mask. See Figure 5 on
page 20 for the ribbon mask location.
18. Load the paper on the left tractor.
19. Close the tractor door.
30
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