TallyGenicom 34PPM Installation Manual

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RS232/422 Installation Guide
for the 34PPM Laser Printer
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Publication No. GEG-99203 Nov 04
ii RS232/422 Installation Guide for the 34ppm Laser Printer
Trademarks
The following are trademarks or registered trademarks of their respective owners. Other product names mentioned in this manual may also be trademarks or registered trademarks of their respective owners. Registered trademarks are registered in the United States Patent and Trademark Office; some trademarks may also be registered in other countries. PostScript is a trademark of Adobe Systems Incorporated for a page description language and may be registered in certain jurisdictions.
Proprietary Statement
The digitally encoded software included with your printer is copyrighted. All Rights Reserved. This software may not be reproduced, modified, displayed, transferred, or copied in any form or in any manner or on any media, in whole or in part, without the express written permission of the manufacturer.
Copyright Notice
This manual is copyrighted. All Rights Reserved. This manual may not be copied in whole or in part, nor transferred to any other media or language, without the express written permission of the manufacturer.
The specifications of your printer and the content of this publication are subject to change without prior notice. Every attempt has been made to verify the accuracy of the content herein
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RS232/422 Installation Guide for the 34ppm Laser Printer iii
Features of the RS232/422 Serial Interface
How This Guide is Organized
Chapter 1 - Installing the Serial Interface in the 34PPM Printer
This chapter explains the procedure for installing the RS232/422 Serial Interface option in the color laser printer.
Chapter 2 - Using the RS232/RS422 Ser ial Interface
This chapter lists the Serial Interface setup features and available selections via the control panel menus. The Serial Interface connector pinouts are listed. Troubleshooting error messages appearing on the printer’s control panel are also discussed.
Chapter 3 - Troubleshooting
This chapter discusses troubleshooting error messages appearing on the printer’s control panel. Sources of help, information and technical support are also discussed.
Features of the RS232/422 Serial Interface
The RS232/422 Serial Interface for your printer provides the following:
RS232/422 support
Baud rate support from 1200 bps to 115200 bps
DB-25 female connector
Quick and easy installation
Control panel menus enable fast and easy configuration and troubleshooting.
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Safety Precautions
Safety Precautions
CAUTION: Handling ESD-Sensitive Parts
Many electronic parts use parts that are known to be sensitive to electrostatic discharge (ESD). To prevent damage to ESD-sensitive parts, follow the instructions below in addition to all the usual precautions, such as turning off power before removing logic boards:
Keep the ESD-sensitive part in its original shipping container (a special “ESD bag”) until you are
ready to install the part into the machine.
Make the least-possible movements with your body to prevent an increase of static electricity
from clothing fibers, carpets, and furniture.
Use an ESD wrist strap on your wrist if available. Connect the wrist band to the system ground
point. This discharges any static electricity in your body to the machine.
Hold the ESD-sensitive part by its edge connector cover; do not touch its pins. If you are remov-
ing a pluggable module, use the correct tool.
Do not place the ESD-sensitive part on any metal surface; if you need to put down the ESD-sen-
sitive part for any reason, first put it into its special bag.
Metal surfaces are electrical grounds. They increase the risk of damage because they make a
discharge path from your body through the ESD-sensitive part. (Large metal objects can be dis­charged paths without being grounded.)
Prevent ESD-sensitive parts from being accidentally touched by other personnel.Take extra care working with ESD-sensitive parts when cold weather heating is used because
low humidity increases static electricity.
WARNING: To prevent the danger of electric shock, before installing any options be sure to turn the power switch of the printer to the off [O] position and disconnect the power cord from the wall outlet.
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Contents
How This Guide is Organized 1-iii Features of the RS232/422 Serial Interface 1-iii Safety Precautions 1-iv
Contents 0-1
Chapter 1
Installing the Serial Interface in the 34PPM Printer 1-1
About this Chapter 1-2 Installing the RS232/422 Serial Interface in the 34PPM Laser Printer
1-2
Chapter 2 Using the RS232/422 Serial Interface 2-1
About this Chapter 2-2 Control Panel MENU structure 2-2 SERIAL SETUP Menu 2-4
Interpreter 2-4 Format 2-4 Serial Mode 2-4 Baud Rate 2-4 Data Bits 2-4
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Stop Bits 2-4 Parity 2-5 DTR Ready/Busy 2-5 DTR Onl/Offl 2-5 DTR Error 2-5 RTS Ready/Busy 2-5 RTS Onl/Offl 2-5 RTS Error 2-5 XON Ready/Busy 2-5 XON Onl/Offl 2-6 XON Error 2-6 DTR Polarity 2-6 RTS Polarity 2-6 Robust XON 2-6
Disabling the Serial Interface 2-6
Serial 2-6
RS-422 Serial Cable Pin Assignments 2-7
Chapter 3 Troubleshooting 3-1
About this Chapter 3-2 Control Panel Error Messages 3-2 Obtaining Help and Information 3-2
Your Point of Purchase 3-3 Your Application Vendor 3-3
Technical Support 3-3
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Chapter 1
Installing the Serial Interface in the 34PPM Printer
In this Chapter . . .
“About this Chapter” on page 1-2
“Installing the RS232/422 Serial Interface in the 34PPM Laser Printer” on page
1-2
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Installing the RS232/422 Serial Interface in the 34PPM Laser Printer
About this Chapter
This chapter explains the procedure for installing the RS232/422 Serial Interface option in the color laser printer.
Installing the RS232/422 Serial Interface in the 34PPM Laser Printer
1. Carefully review the safety precautions in the front of this guide before starting this installa-
tion procedure.
2. Ensure that the printer power switch is set to the OFF [ O ] position and unplug the power
cord from the AC outlet.
3. Disconnect the power cord from the wall outlet.
4.
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Installing the RS232/422 Serial Interface in the 34PPM Laser Printer
5. Turn thumbscrews on controller assembly counterclockwise until loose and gently pull cover
towards you to remove from printer.
6. Once the thumbscrews have been removed, pull the side panel away from the printer by the
top edge as show below.
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Installing the RS232/422 Serial Interface in the 34PPM Laser Printer
7. Gently place the RS232/422 option into the controller assembly as shown below.
8. While aligning the front bracket of the serial interface assembly to the two respective thumb-
screws on the controller assembly bracket, firmly seat the 80-pin male connector on the underside of the interface to the 80-pin female connector on the controller assembly.
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Installing the RS232/422 Serial Interface in the 34PPM Laser Printer
9. Secure the serial interface assembly to the controller bracket by tightening the two smaller
thumbscrews in a clockwise direction.
10. Reinstall the option coverplate. Once firmly in place, push and hand tighten the thumb-
screws in a clockwise direction.
11. Reinstall the plastic side cover and tighten thumb screw to secure the plastic side cover.
12. Connect the power cord to the wall outlet and turn the printer power switch to the ON [ I ]
position.
The installation of your RS232/422 serial interface option in your 34ppm laser printer is now com­plete. Proceed to Chapter 2 Using the RS232/422 Serial Interface.
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Installing the RS232/422 Serial Interface in the 34PPM Laser Printer
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Chapter 2
Using the RS232/422 Serial Interface
In this Chapter . . .
“About this Chapter” on page 2-2
“Control Panel MENU structure” on page 2-2
“SERIAL SETUP Menu” on page 2-4
“Disabling the Serial Interface” on page 2-6
“RS-422 Serial Cable Pin Assignments” on page 2-7
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Control Panel MENU structure
About this Chapter
This chapter lists the Serial Interface setup features and available selections via the control panel menus. The Serial Interface connector pinouts are listed. Troubleshooting error messages appearing on the printer’s control panel are also discussed.
Control Panel MENU structure
When the RS232/422 serial interface is installed, the printer control panel menu structure is enhanced as shown in the following table. The shaded areas denote additional features and settings relevant to the RS232/422 interface.
Menu
Paper Menu Interface Menu
Port
Parallel
Serial Parallel Setup On Serial Setup Off
Interpreter
Auto Switch PCL Postscript 3
Format
Normal Binary Raw
Serial Mode
RS232 RS422
Baud Rate
1200 2400 4800 9600 19200 38400 57600 115200
Data Bits
7 8
Stop Bits
1 2
Parity
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Control Panel MENU structure
NOTE: The structure of your display menus may vary slightly depending on the options installed in your
printer.
None Even Odd
DTR Ready/Busy
On Off
DTR Onl/Offl
On Off
DTR Error
On Off
RTS Ready/Busy
On Off
RTS Onl/Offl
On Off
RTS Error
On Off
XON Ready/Busy
On Off
XON Onl/Offl
On Off
XON Error
On Off
DTR Polarity
High Low
RTS Polarity
High Low
Robust XON
On
Off PS Menu PCL Menu System Menu
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SERIAL SETUP Menu
SERIAL SETUP Menu
The following selections becomes available within a SERIAL SETUP submenu of the INTER­FACE menu when the RS232/422 serial interface is installed.
Interpreter
Format
Serial Mode
Baud Rate
Data Bits
Stop Bits
AVAILABLE SELECTIONS Auto Switch
PCL Postscript 3
DEFAULT Auto Switch
AVAILABLE SELECTIONS Normal
Binary Raw
DEFAULT Raw
AVAILABLE SELECTIONS RS232
RS422
DEFAULT RS232
AVAILABLE SELECTIONS 1200
2400 4800 9600 19200 38400 57600 115200
DEFAULT 9600
AVAILABLE SELECTIONS 7
8
DEFAULT 8
AVAILABLE SELECTIONS 1
2
DEFAULT 1
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RS232/422 Installation Guide for the 34ppm Laser Printer 2-5
SERIAL SETUP Menu
Parity
DTR Ready/Busy
DTR Onl/Offl
DTR Error
RTS Ready/Busy
RTS Onl/Offl
RTS Error
XON Ready/Busy
AVAILABLE SELECTIONS None
Even Odd
DEFAULT None
AVAILABLE SELECTIONS Off
On
DEFAULT Off
AVAILABLE SELECTIONS Off
On
DEFAULT Off
AVAILABLE SELECTIONS Off
On
DEFAULT Off
AVAILABLE SELECTIONS Off
On
DEFAULT Off
AVAILABLE SELECTIONS Off
On
DEFAULT Off
AVAILABLE SELECTIONS Off
On
DEFAULT Off
AVAILABLE SELECTIONS Off
On
DEFAULT Off
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Disabling the Serial Interface
XON Onl/Offl
XON Error
DTR Polarity
RTS Polarity
Robust XON
Disabling the Serial Interface
The following selection becomes available within the PORT submenu of the INTERFACE menu when the RS232/422 serial interface is installed.
Serial
The Serial option enables you to turn off the serial port on the interface. This selections is often used to permit uninterrupted communication to other ports such as the parallel or other network ports.
AVAILABLE SELECTIONS Off
On
DEFAULT Off
AVAILABLE SELECTIONS Off
On
DEFAULT Off
AVAILABLE SELECTIONS High
Low
DEFAULT High
AVAILABLE SELECTIONS High
Low
DEFAULT High
AVAILABLE SELECTIONS Off
On
DEFAULT Off
AVAILABLE SELECTIONS On
Off
DEFAULT On
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RS232/422 Installation Guide for the 34ppm Laser Printer 2-7
RS-422 Serial Cable Pin Assignments
RS-422 Serial Cable Pin Assignments
Five pins of the 25-pin serial cable are utilized for the RS-422 standard:
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Pin No. Signal Direction Description
1 GND Frame Ground
15 RXD - In Receive Data +
17 RXD + In Receive Data -
19 TXD - Out Transmit Data -
25 TXD + Out Transmit Data +
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RS-422 Serial Cable Pin Assignments
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Chapter 3
Troubleshooting
In this Chapter . . .
“About this Chapter” on page 3-2
“Control Panel Error Messages” on page 3-2
“Obtaining Help and Information” on page 3-2
“Technical Support” on page 3-3
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Control Panel Error Messages
About this Chapter
This chapter discusses troubleshooting error messages appearing on the printer’s control panel. Sources of help, information and technical support are also discussed.
Control Panel Error Messages
The format of control panel error messages is:
NETx: ERROR y
where x indicates the network slot where the serial interface is installed
and
where y reflects the error number as shown below:
Example
An error message of:
NET2: ERROR3
indicates that the serial interface which is located in network slot 2 has experienced a framing error.
Obtaining Help and Information
Several sources of help and information are available, depending on the type of help you need:
Error No. Description Action Required
1 Overrrun Error Verify that all DTS, RTS and XON settings within
the SERIAL SETUP menu are configured correctly. Check the pinout assignments of cabling between the printer and the host.
2 Parity Error Verify that the PARITY setting within the SERIAL
SETUP menu is configured correctly. Check the pinout assignments of cabling between the printer and the host.
3 Framing Error Verify that the SERIAL MODE, BAUD RATE, DATA
BITS, STOP BITS and PARITY settings within the SERIAL SETUP menu are configured correctly.
4 Flow Control Error Verify that all DTS, RTS and XON settings within
the SERIAL SETUP menu are configured correctly. Check the pinout assignments of cabling between the printer and the host.
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Technical Support
Your Point of Purchase
Your local vendor from whom you purchased this printer may be best equipped to help you. Your vendor has specially trained service technicians available to answer questions and the equipment to analyze your printer problems.
Your Application Vendor
Often, “printing” problems have more to do with the application being used than with the printer. In this case, the application manufacture is the best source of help.
Technical Support
Technical Support is available world-wide. Please refer to your point of purchase for the appropriate contact in your area.
When calling for assistance, please have the following information readily available:
Your phone number, fax number and shipping address.
A description of the problem.
The printer model.
The type of host computer you are using.
The type and version of operating system you are using.
The application and version you are using.
The printer emulation you are using (e.g., PCL or PostScript).
A printout of your printer’s Configuration Summary. (Refer to your printer’s User manual).
If you have a printer hardware problem you cannot resolve, provide the error message dis-
played on the Control Panel. For a list of error messages, refer to your printer’s User manual.
NOTE: To confirm that a problem is isolated to the RS232/422 Serial Interface, you may want to
remove the serial interface from the printer and diagnose the printer using the User’s Manual that came with your printer. If the condition persists, it can be assumed that the problem resides within the printer and not necessarily the serial interface.
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