Tally Xpress T9412i, Xpress T9412n Network User's Manual

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XPRESS T9412i
XPRESS T9412n
NETWORK USER’S GUIDE
December 2000
084082
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ii Xpress T9412i Network User’s Guide
Proprietary Notice and Liability Disclaimer
The information disclosed in this document, including all designs and related materials, is the valuable property of Tally and/or its licensors, as appropriate reserve all patent, copyright and other proprietary rights to this document, including all design, manufacturing, reproduction, use and sales rights thereto, except to the extent said rights are expressly granted to others.
The Tally product(s) discussed in this document are warranted in accordance with the terms of the Limited Warranty Statement accompanying each product. However, actual performance of each such product is dependent upon factors such as system configuration, customer data and operator control. Since implementation by customers of each product may vary, the suitability of specific product configurations and applications must be determined by the customer and is not warranted by Tally.
To allow for design and specification improvements, the information in this document is subject to change at any time without notice. Reproduction of this document or portions thereof without prior approval of Tally is prohibited.
© Tally Printer Corp., 2000
Microsoft, Windows, Windows 95, Windows 98, Windows Me, Windows 2000, Windows NT, Windows NT Server, and MS-DOS are registered trademarks of Microsoft Corporation.
PostScript® is a trademark of Adobe Systems Incorporated. NetWare® and Novell® are trademarks of Novell
Incorporated. All other product, service, brand, or trade names used in this
publication are the trademarks or registered trademarks of their respective companies or organizations. Tally disclaims any responsibility for specifying which marks are owned by which companies or organizations.
Copyright 2000 Tally Printer Corp. 8301 So. 180th St. Kent, WA 98032 All Rights Reserved.
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CHAPTER 1: INTRODUCTION
Introduction 1 Supported Environments 1 Requirements 1 Software Requirements 2
Network Operating Systems 2 Print Client Operating Systems 2 Printer Drivers 2
Network Setup Tasks 3
Connect the Printer to Your Network 3 Assign the IP Address 3 Configure the Network and Workstations 3
From Windows 95/98/Me 3 From Windows NT 3 From Windows 2000 3 From Mac OS 3 From UNIX 3
Network Features 4
Network Printer Manager 4 Xpress T9412 Web Pages 4 NIC Flash Memory 4
Network Interface and Cabling 4
CHAPTER 2: NIC INSTALLATION
Introduction 5 Installing the Network Interface Card (NIC) 5
What You Will Need 5 Installation Steps 5 Preparing the Printer 6 Installing the NIC 7 Connecting The Printer 8
NIC Features 9
NIC Status Lights 9 Resetting the NIC 9
Tally Network Printer Manager 10
Installing Network Printer Manager 10
CHAPTER 3: NIC IP CONFIGURATION
Introduction 11
Obtaining the Printer’s IP Address 11 Selecting an IP Address Assignment Method 11
Assigning the IP Address with NPM 11 Assigning IP Addresses Using BOOTP 13 Assigning IP Addresses Using RARP 14 Assigning the IP Address with DHCP 14
CHAPTER 4: WINDOWS NETWORKS
Introduction 15 Windows Peer-to-Peer 15
Adding A Peer-to-Peer Printer 15
LPR Printing 16
Setting LPR Printing on an NT Network 16
Shared Printing 16
Shared Printing in Windows 16
Standard TCP/IP 18
Configuring with Standard TCP/IP 18
Installing Tally IPP 18
Setting Up the Printer 18 Installing the Tally IPP Client 19 Installing Tally IPP Port 631 on a Win 2000 Server 20
CHAPTER 5: NETWARE NETWORKS
Introduction 21 Creating Netware Print Queues with NPM 21
Configuring an NDS Queue 21 Configuring a Bindery Queue 23
Selecting an Existing Queue 23 Creating a Queue 24
Configuring Printer Drivers 25
Windows 95/98/Me Clients 25 Windows NT Clients 25
Network Printer Server Port 25 Captured Printer Port 26
Windows 2000 Clients 26
CONTENTS
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iv Table of Contents
Network Printer Server Port 26 Captured Printer Port 27
CHAPTER 6: MACINTOSH NETWORKS
Introduction 29 Macintosh Requirements 29 Tally Xpress PPD Installation 29 Network Configuration 30 LPR Configuration 30
CHAPTER 7: UNIX NETWORKS
Introduction 31 Configuring the IP Address 31 Setting Up Your Printing Mode 31
Installing the Printer in Your System 31 Adding the Printer to Solaris 2.x 31
To Fix “Stepping Text” in NPM 31
Configuration Procedures 32
Configure the Host Table 32 Add Access to the Printer 32 Print a File 32
Adding the Printer to SCO OpenServer 5.x 33
CHAPTER 8: NETWORK SOFTWARE
Introduction 35 Network Printer Manager 35
Introduction 35 Main Window 35
Printers Menu 36 View Menu 36 Settings Menu 36 Maintenance Menu 36 Help Menu 36
Network Interface Window 36
General 36 TCP/IP 36 NetWare 37 AppleTalk 37 SNMP 37 IPP 37
Operator Panel Window 38 Alerts Window 39
Printer Status Window 39 Protocol Statistics Window 40 Upgrading the Firmware 40
Xpress T9412i/T9412n Web Pages 41
Introduction 41 Installation 41 Locating the Home Page 41
Home Page 41
Network Administration Pages 41
General Information 42 General Configuration 42 TCP/IP Configuration 42 NetWare Configuration 42 AppleTalk Configuration 43 SNMP Configuration 43 IPP Configuration 43 Panel 44 Change Password 45
Tally IPP Client 45
Introduction 45 The Address Bar 46 The Document Window 46
Document Management Window 46
The Printer Attributes Window 46 The Printer Menu 46
Properties 46 Local Job Queue 47 Remote Job Queue 47 Printer Attributes 47 Exit 47
Operations Menu 48
Print Job 48 Select File 48 Delete File 48
Options Menu 48
Properties Retrieval Method 48 Validate the Job Before Printing 48 Attribute-fidelity 48 Send All Job Template Attributes 48 Printer Property Information Validation Date 48
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View Menu 49
Tool Bar 49 Status Bar 49
IPP Settings 49
Specifying a Printer 49 Customizing 49 Setting Job Properties 50
IPP Printing 50
IPP Client 50
CHAPTER 9: TROUBLESHOOTING
Basic Troubleshooting 51 Network Printing Problems 51
Printer Operation Checklist 51 Network Configuration Sheet Checklist 51 Network Users Checklist 51 Recent System Changes Checklist 51 Hardware Connections Checklist 52
Troubleshooting for NetWare 53
NetWare Checklist 53 File Server Checklist 53 Computer Checklist 53 NIC Configuration Checklist 53 NIC/File Server/Printer Checklist 53 Computer to NIC Connection Checklist 53
Troubleshooting for NPM 54 Troubleshooting for Macintosh 55
CHAPTER 10: MICROSOFT IPP
Introduction 57 Installing Microsoft IPP 57
Set Up the Xpress T9412 Printer 57 Set Up Server IIS 58 Set up a Windows 2000 Client 58 Set Up a Windows 98 Client 58
Viewing Printer Web Pages 58
CHAPTER 11: WEB JETADMIN
Web JetAdmin 6.0 59
Copying the Web JetAdmin Files 59 Installing Web JetAdmin 6.0 59
Web JetAdmin 4.0-5.6 61
Locating the Files 61 Copying the Files 61 Installing Web JetAdmin 4.0-5.6 62
CHAPTER 12: UPGRADING THE NIC FIRMWARE
Introduction 65 Prerequisites 65 Upgrade Procedure 65
CHAPTER 13: SAFETY INFORMATION
Ozone Emission 67
UL Standards for Ozone 67 Employer Responsibilities 67 Recommendations for Minimizing Ozone Exposure 67 Laser Safety 67 CDRH Regulations 67
FCC Statement 68
For United States 68 For Canada 68 Declaration of Conformity 68
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vi Table of Contents
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Introduction 1
CHAPTER 1
INTRODUCTION
I
NTRODUCTION
The purpose of this book is to help the network administrator integrate Xpress T9412i/T9412n monochrome laser printers into a local Area Network (LAN). It describes setting up the printer in LANs using NetWare, Windows NT, or Windows 2000 network operating systems. It also explains Internet Printing Protocol (IPP), Windows peer-to-peer printing, and shared printing.
As described in the Xpress T9412i User’s Guide , this printer comes with it’s own built-in web server and home page. You can perform network administration tasks directly from the printer’s home page. See “Xpress T9412i/T9412n W eb Pages” on page 41 for more information on this topic.
Some simplified instructions are included in this guide, but ideally we assume that you have the following:
A working knowledge of your network utilities and system.
The correct network software.
A completely operational system.
Access to the supervisor account as a network administrator , or access to an account that has supervisor privileges.
S
UPPORTED
E
NVIRONMENTS
The Network Interface Card (NIC) supports the following platforms and protocols:
Microsoft
®
Windows
®
95/98, Windows NT
4.0,
Windows
®
Me, and Windows
®
2000
NetWare
®
versions 3.x, 4.x, and 5.x
Peer-to-peer printing for Windows 95/98/Me
Peer-to-peer printing for Windows NT 4.0
Peer-to-peer printing for Windows 2000
Mac
®
OS
UNIX
®
R
EQUIREMENTS
In order to install the NIC, you will need a Category 5 twisted pair cable with RJ-45 connectors for 10/100Base-TX Ethernet
®
.
note:
The NIC automatically detects whether you have a 10 Mbps or 100 Mbps Ethernet connection. For better performance, Tally recommends you use shielded cable and connectors with 100 Mbps Ethernet hubs.
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2 Chapter 1, Introduction
S
OFTWARE
R
EQUIREMENTS
There are three types of software that must be considered in network printing. First, the network operating system software that must be configured to recognize the printer. Second, the print clients’ operating system software. And third, the printer driver software that must be loaded on each client computer.
Network Operating Systems
Networks use an operating system for managing the network. Depending on the method used to connect your printer to the network, a network operating system (NOS) may have to be configured to recognize the printer and make it available to print clients.
The Xpress T9412i/T9412n supports networks using 10Base­TX or 100Base-TX physical connections and one of the following Network Operating Systems:
Microsoft Windows
Novell NetWare
Apple EtherTalk and LocalTalk
UNIX
Print Client Operating Systems
A print client can be defined as a computer that submits print jobs through its physical LAN connection and installed operating system. Listed below are the print client types supported by the Xpress T9412i/T9412n printers:
Windows NT 4.0
Windows 2000
Windows Me
Windows 98
Windows 95
Mac OS 7.1.2 or higher
UNIX
Printer Drivers
Printer drivers enable the print client to communicate to the printer from a user’s application. The Xpress T9412i/T9412n printers provide the following printer drivers:
PCL6 Printer Driver
T9412 Series Printer Driver
PostScript Printer Driver
Tally Xpress T9412 PPD (for Macintosh users)
UNIX LPR Any one of these drivers can be used to enable an application
to communicate with the printer. Macintosh computers running Mac OS 7.1.2 or higher, can
use the LaserWriter 8 printer driver. Supplied with your printer is a T ally Xpress T9412 PPD that helps the LaserWriter 8 driver communicate with the printer.
UNIX computers using LPR that can send plain text or PostScript data to the printer.
Install the drivers from the Xpress T9412 Series Solutions CD or find them on the Internet under www.tally.com .
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Network Setup Tasks 3
INTRODUCTION
N
ETWORK
S
ETUP
T
ASKS
Connect the Printer to Your Network
If you have the Xpress T9412n printer, a network card is already installed. If you have the Xpress T9412i printer you will need to install the NIC yourself. See the directions in Chapter 2 on page 5 of this User’s Guide.
Install Network Printer Manager (NPM)
Install Network Printer Manager (NPM) software on your computer from the Xpress T9412 Series Solutions CD .
note:
Please be advised that the NPM utility, used to manage printers on a network, does not support upgrading the flash firmware across different networks. In order to circumvent this limitation, you need to install the NPM utility on a PC located on the same network as the printer you are interested in upgrading.
Assign the IP Address
Use the Network Printer Manager (NPM) to assign the IP address to the NIC, see “Assigning the IP Address with NPM” on page 11.
note:
Please be advised that if you use Microsoft’s IPX/ SPX-compatible protocol, some of the Network Printer Manager’s options that allow you to add, remove, modify, and create print queues will not be available. Therefore we strongly recommend that you use Novell’s NetWare IPX/ SPX protocol (32-bit client) in order to avoid this incompatibility.
Configure the Network and Workstations
After assigning the IP Address to the NIC, you will be ready to set up the computers to print to the new printer. Select the computer’s operating system from the list below and continue to configure the network and workstations.
From Windows 95/98/Me
For NetWare networks, see page 21 of Chapter 5 for configuration information.
To print directly to the network without a designated server, you can use the peer-to-peer software provided on the Xpress CD. See page 15 of Chapter 4.
To set up shared printing without a designated server, see page 16 of Chapter 4.
From Windows NT
If you have a NetWare network, see page 25 of Chapter 5 for configuration information.
If you have a Windows NT 4.0 server network, see page 16 of Chapter 4.
From Windows 2000
If you have a NetWare network, see page 26 of Chapter 5 for configuration information.
If you have a Windows NT 4.0 server network, see page 16 of Chapter 4.
From Mac OS
See page 29 of Chapter 6 for information on setting up and printing from Macintosh computers over EtherTalk.
From UNIX
See page 31 of Chapter 7 for installing the printer on a Unix system Solaris 2.x and SCO.
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4 Chapter 1, Introduction
N
ETWORK
F
EATURES
Network Printer Manager
The Xpress T9412i/T9412n Network Printer Manager (NPM) is a tool for remotely managing the printer, its NIC, and to some extent, the network operating system.
note:
Please be advised that the NPM utility used to manage printers on a network does not support upgrading the flash firmware across different networks. In order to circumvent this limitation, you need to install the NPM utility on a PC located on the same network as the printer you are interested in upgrading.
Xpress T9412i/T9412n Web Pages
The Xpress T9412i/T9412n settings can also be configured with the aid of a web browser such as Internet Explorer or Netscape Navigator. The printer web pages allow the LAN administrator to configure most printer settings. For greater network configuration capability, use the NPM utility.
NIC Flash Memory
The printer configuration settings are stored in a FLASH ROM IC located on the NIC. In order to upgrade the NIC firmware, the NPM utility must be installed in a PC running Windows 95/98/Me/NT/2000.
N
ETWORK
I
NTERFACE
AND
C
ABLING
There are two characteristics that define an interface to your network—the physical and the electrical.
Physically, the interface to your network must be an RJ-45 socket. Electrically, the interface must be Ethernet 10Base-TX or 100Base-TX.
A network cable is used to interconnect the printer with the network interface. The cable must be a Category 5 cable with RJ-45 plugs fastened to both ends. If connecting to a 100 Megabit Ethernet network, use a shielded Category 5 cable.
RJ-45 Plug
The RJ-45 plug is fastened to both ends of a Category 5 network cable. Use this type of cable to interconnect the printer with the network interface.
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Introduction 5
INSTALLING THE NIC
CHAPTER 2
NIC INSTALLATION
I
NTRODUCTION
The Xpress T9412n is already equipped with a Network Interface Card (NIC). The following NIC kits can be installed to make the T9412i model printers networkable.
Order #083280 for a Network Interface Upgrade Kit for the PC
Order #083282 for a Network Interface Upgrade Kit for the Macintosh
note:
In the Network Interface Upgrade Kit for the Macintosh, both a PS SIMM and an industry standard 8MB SIMM are included with the NIC.
I
NSTALLING
THE
N
ETWORK
I
NTERFACE
C
ARD
(NIC)
What Y ou Will Need
You will need to provide the following to install the NIC in your printer and connect it to your network:
A phillips-head screwdriver
A category 5 twisted pair cable with RJ-connectors for 10/100Base-T Ethernet
note:
The NIC automatically detects whether you have a 10 Mbps or 100 Mbps Ethernet connection. For better performance, Tally recommends you use shielded cable and connectors when connecting to 100 Mbps Ethernet.
Installation Steps
1. Prepare the printer
2. Install the NIC
3. Connect the printer
4. Review the NIC features
5. Install the Network Printer Manager
6. Print out a Network Settings Sheet
Xpress Network Interface Card
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6 Chapter 2, Installing the NIC
Preparing the Printer
1. Turn off the printer
(A)
.
2. Remove the power cord from the back of the printer, disconnect the printer cables from the ports
(B,C)
. Position the printer so you are facing the side and back corner where the cable port is located. Make sure you have enough room to work.
3. Remove the two screws from the side cover
(D)
.
4. Slide the side cover approximately 3⁄4 inch towards the back of printer
(E)
using the handle on the side cover.
Making sure the wire-snaps on the parallel port are not in the way, rotate the side cover away from the printer approximately 1⁄4 inch.
5. Lift the side cover off the printer
(F)
. If you are going to connect to a Macintosh, install the PostScript SIMM and 8MB SIMM included in your Network upgrade Kit. See the instructions included in the kit or consult the
Xpress
T9412i User’s Guide
.
WARNING!
Avoid touching the controller board
circuitry and components.
ABC
D
E
F
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Installing the Network Interface Card (NIC) 7
INSTALLING THE NIC
Installing the NIC
1. Remove the two screws from the metal plate behind the interface slot, and discard the metal plate (A).
2. Remove the NIC from its protective bag (B). Handle the NIC only by its edges.
WARNING! Before installing the NIC, discharge
static electricity from your body by touching something metal, such as the metal bac k plate on an y device plugged into a grounded power source. If you walk around before finishing the installation, discharge any static electricity again.
3. Insert the NIC into the controller board NIC socket (C).
4. Use the screws removed in Step 1 to fasten the NIC in place (D).
5. Making sure the wire-snaps on the parallel port are not in the way, align the side cover bottom edge with the bottom edge of the printer (about 3⁄4 inch to the back), and slide it towards the front (E).
6. Tighten the two screws on the side cover (F).
B C
D
A
E
F
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8 Chapter 2, Installing the NIC
Connecting The Printer
Follow these steps to physically connect the printer to the network:
1. Connect the network’s twisted pair cable with an RJ-45 connector to the new network port on your printer (A).
2. Reattach the power cord to the printer (B), plug in the printer.
3. Turn on the printer (C).
A CB
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NIC Features 9
INSTALLING THE NIC
NIC FEATURES
When the NIC is installed in the printer there will be two green status lights (LEDs) visible on the Interface Panel. Below is an explanation on what those lights indicate. Instructions are also given on how to reset the NIC to its factory default settings.
NIC Status Lights
The light patterns for the NIC operation are as follows:
Upper Green light is on solid: This shows normal operation. The printer’s LAN connection is established.
If the Upper Green Light is not lit, the LAN connection is not established.
Lower Green light blinks continuously: This shows the printer is available and ready to process a print job.
Resetting the NIC
There may be times when you will want to reset the NIC. This should be done when the printer is moved to a different network or when you are setting up peer-to-peer printing.
When the NIC is reset to its factory default settings, data such as names and IP addresses will be lost. However, the NIC’s serial number and Network Address will not be lost. The NIC can be reset by following the steps below.
1. Turn OFF the power to the printer.
2. Press the GO/Continue and Cancel Job buttons on the printer’s Operator Panel and turn the printer back ON.
3. The LEDs will all blink three times and then the LEDs will cycle once (approx. 4 seconds). This will reset the printer to its factory default settings, but NOT the NIC to its factory default settings. Do not release the buttons.
4. Continue to press the two buttons until the LEDs all blink three times. Then, wait until the LEDs cycle once more (approx. 20 seconds).
5. Release the two buttons and both the NIC and the printer will be reset to their factory default settings.
Lower Green Light
Upper Green Light
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10 Chapter 2, Installing the NIC
XPRESS NETWORK PRINTER M
ANAGER
The Xpress Network Printer Manager (NPM) is a multipurpose tool for administering networked Xpress T9412i(n) printers. You can do most of your network/printer configuration, including IPP setup, with this tool. See page 35 for more details about NPM.
Installing Network Printer Manager
In order to configure the printer, NPM must be installed on PCs running Windows 95/98/Me/NT/2000.
note: All previous versions of NPM, such as the NEC
SuperScript 1800, must be uninstalled before installation of the T9412n Network Printer Manager. Your computer must then be re-started before proceeding with the following instructions.
1. Close all open programs on your computer. Insert the Tally Xpress T9412 Series Solutions CD into the CD-ROM drive.
2. After reading the Licensing Agreement, click I Accept.
3. Click on the Install option from the T9412i(n) Installer Main Menu.
4. Click on the Install from CD option.
5. Click on the Custom Install option.
6. Click on the Network Printer Manager option.
7. Click on the Next button at the Welcome screen.
8. Click on the Next button to install NPM on your hard drive.
9. Click on the Next button to create program icons in the Program Folder.
10. Click on the Next button to install the Print and Administrative Client.
11. Click on the Finish button to restart your system.
12. When your NOS is also configured to use the printer, print out a Network Configuration Sheet by pressing the Go/Continue button for 4 seconds on the Operator Panel.
Xpress
T9412i/T9412n
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Introduction 11
CHAPTER 3
NIC IP CONFIGURATION
INTRODUCTION
To take advantage of the many Xpress network features, you must assign an IP address to the printer’s network interface card (NIC). This chapter explains several ways of assigning an IP address.
Obtaining the Printer’s IP Address
Determine the printer’s IP Address or obtain it from your network administrator . This step is not necessary for Mac OS users or if you have a Dynamic Host Configuration Protocol (DHCP) server. See page 14 for more information about DHCP.
Selecting an IP Address Assignment Method
If a DHCP server is not present, use the Network Printer Manager (NPM) to assign an IP address to your printer’s NIC. There are several ways to do this:
Static (manual configuration)
DHCP
BOOTP
RARP
ASSIGNING THE IP ADDRESS WITH NPM
The Network Printer Manager (NPM) is an administrative tool that can also be used for assigning the IP Address and configuring the NIC.
The NPM must be installed on a computer running Windows 95, 98, Me, 2000, or NT 4.0 that is connected to the network. For more information about NPM, see page 35 of Chapter 8.
1. Click the Windows Start button, select Programs, then
Tally Network Printer Manager folder, and click Network Printer Manager icon to start the Tally
Network Printer Manager.
Once NPM starts, it will begin searching the network for the printer. Every Xpress T9412i(n) printer found will be listed in the NPM main window.
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12 Chapter 3, Assigning the IP Address
2. Select the printer that needs it’s NIC set up.
The printer can be identified from the Printer Name column by its NIC serial number, TALnnn.nnn.nnn.nnn, where nnn.nnn.nnn.nnn is the MAC address of the NIC.
The MAC address is listed as the default in the printer name. For example, 0000F0A06ABE is the printer name, and 0000F0A06ABE is the MAC address.
3. From the Network Printer Manager menu, select Network Interface to open the Network Interface properties window.
4. Click the General tab to bring it to the front.
5. In the Printer Name text box, type in a name for the printer.
6. In the Printer Description text box, type in a description
for the printer; for example, its location.
7. Click the TCP/IP tab to bring it to the front.
8. Make sure the TCP/IP Enabled check box is selected.
9. From the IP Address Assignment Method drop-down
list, select the method used by the Network Operating System (NOS) for assigning IP addresses to computers and printers connected to the network.
Item Description
Static Select this item if you want to manually enter a
permanent IP address for the printer.
BOOTP Select this item if you want the NIC to broadcast
a request to a BOOTP server for an IP address. The printer must be restarted after the NIC is configured.
RARP Select this item if you want the NIC to broadcast
a request to a RARP server for an IP address. The printer must be restarted after the NIC is configured.
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Assigning IP Addresses Using BOOTP 13
NIC IP CONFIGURATION
10. If the STATIC method was selected, in the IP Address
text boxes, type in the IP address for the printer.
• In the Subnet Mask text boxes, type in the subnet
mask.
• In the Default Gateway text boxes, type in the
gateway (router) IP address.
11. If BOOTP or RARP was selected as the IP address
assignment method, restart the printer and go to the next section.
ASSIGNING IP ADDRESSES USING BOOTP
The installation of a BOOTP program or service may be required in order to provide BOOTP IP address assignments on the LAN. The following steps address setting up BOOTP on Windows NT servers, but the same procedure can be applied to Solaris, etc.
1. From your Windows NT Server, start your BOOTP service.
2. Start NPM and highlight the printer that will be using BOOTP.
3. Double-click on the highlighted printer.
4. From the Network Interface window, click on the TCP/ IP tab.
5. Set the protocol to BOOTP from the pulldown IP Address Assignment Method field.
6. Click on the OK button.
7. Power OFF your printer, then power it ON.
8. Verify that NPM is now listing your printer with a new IP address assigned by your BOOTP server.
DHCP Select this item if you want a DHCP server to
assign an IP address to the printer. The IP address may automatically be changed by the server. For example, if the printer is restarted.
Item Description
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14 Chapter 3, Assigning the IP Address
ASSIGNING IP ADDRESSES USING RARP
The installation of a RARP program or service may be required in order to provide RARP IP address assignments on the LAN. The following steps address setting up RARP on Windows NT servers, but the same pr ocedur e can be applied to Solaris, etc.
1. From your W indows NT Server, start your RARP service or program.
2. Start NPM and highlight the printer that will be using RARP.
3. Double-click on the highlighted printer.
4. From the Network Interface window, click on the TCP/ IP tab.
5. Set the protocol to RARP from the pulldown IP Address Assignment Method field.
6. Click on the OK button.
7. Power OFF your printer, then power it ON.
8. Verify that NPM is now listing your printer with a new IP address assigned by your RARP server.
ASSIGNING THE IP ADDRESS WITH DHCP
Dynamic Host Configuration Protocol (DHCP) allows automatic assignment of IP addresses and other IP parameters for attached devices. The T9412i(n) works with DHCP in the following way.
At power-up, the T9412i(n) NIC broadcasts a DHCP request for an IP address. If a DHCP server is present, the request will be processed, and an IP address will be returned to the NIC. Upon receipt of the IP address, the NIC resets, and prints a Network Settings Sheet. This shows the new IP address (and subnet mask, and default gateway, if any).
note: Under factory default set tings, once an IP address
has been assigned to it, the NIC will no longer broadcast DHCP requests. If you uncheck the IP Address in NVRAM, in the Network Administration Page, the printer will broadcast a DHCP request each time you turn on the printer.
The DHCP server may grant a temporary IP address, called a temporary lease or temporary reservation, which expires later, or may grant a permanent or unlimited lease or reservation which does not expire.
Devices that are granted a temporary lease will be notified before the lease expires and asked if they would like to extend the lease. The NIC will continue extending its lease indefinitely (unless prohibited by your DHCP server configuration), and thus maintain a consistent IP address.
note: If the NIC is not turned on or is not connected to
the network when the DHCP server is sending requests to extend the lease, the lease will not be extended. The DHCP server will cancel the lease and may assign the IP address to another device. Therefore, it is highly recommended to explicitly specify the NIC lease as permanent or unlimited in your DHCP server configuration.
Verify that your printer was assigned an IP Address through the Network Configuration Sheet, then start setting up your workstation to use the T9412i(n) printer.
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Introduction 15
CHAPTER 4
WINDOWS NETWORKS
INTRODUCTION
Before you configure a computer to communicate with the printer, the following prerequisites must be met:
The Network Interface Card (NIC) must be installed in the printer
A Xpress T9412 Series, Xpress T9412i(n) PCL6, or Xpress T9412i(n) PostScript driver must be installed on each computer
The Xpress Network Printer Manager (NPM) software must be installed on each computer
The printer must be physically connected to a network
The IP Address must be assigned to the NIC
WINDOWS PEER-TO-PEER
Peer-to-peer printing allows Windows 95/98/Me/NT/2000 computers to print directly to a networked printer without an intervening file server. Below are the main features of peer­to-peer printing.
Runs on Windows 95/98/Me/NT/2000 and workstations or servers “out of the box.”
Runs on networks with or without a NetWare file server.
Implements peer to peer direct printing between Windows computers and networked printers.
You can configure network printers the same way you configure printers directly attached to a computer.
note: In isolated, serverless networks, the NIC should
be used with its factory default settings.
Adding A Peer-to-Peer Printer
Follow the steps below to install the peer-to-peer software.
note: All older versions of NPM, such as NEC 1800
NPM, must be uninstalled and the computer restarted before installing the Xpress T9412i(n) NPM.
1. If you haven’t done so already, load the appropriate
Windows printer driver on your computer. Use Custom Install to load Tally’s NPM. Exit the installation program after the Tally programs and drivers have been installed.
2. Press the Windows Start button, select Settings, then select Printers.
3. Locate the Xpress printer you want to add, left-click on the printer icon, and then right-click to select Properties.
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16 Chapter 4, Windows Networks
4. Select the Details tab.
5. In the Add Port dialog box, select Add Port then choose the Other radio button.
6. Highlight Tally Network Printer Port on the list. Click
OK.
7. Select printer and click OK.
8. Select the General tab and print out a test page to make sure you have added the printer.
9. Click Apply.
LPR PRINTING
Setting LPR Printing on an NT Network
The following procedure can be used to set up the LPR spooler for a Windows NT 4.0 workstation/server.
1. In the Windows Network control panel, install the Microsoft TCP/IP Printing service.
2. Use the Windows Add Printer wizard to install the Xpress printer driver for Windows NT 4.0.
note: Xpress printer drivers are provided on the Xpress
T9412 Series Solutions CD that came with the printer.
3. In Windows NT 4.0, click the Start button, select Settings, then select Printers.
4. Select the Tally Xpress T9412 printer icon, and then select Properties from the File menu.
5. Click on the Ports tab.
6. Select Add Port.
7. Under Available Printer Port, select LPR Port and click the New Port button.
8. In the Name or address of the printer providing lpd field, enter the IP (Protocol) address of the printer. For example, 128.191.184.50.
9. In the Name of printer or print queue on that server field, enter PORT1 (the word PORT must be in uppercase). Click OK, then click Close to assign that newly created port to the Xpress printer.
10. Print a test page.
SHARED PRINTING
Shared Printing in Windows
Follow these steps to set up shared printing in Windows 95/ 98/Me/NT/2000.
1. Install the printer as a local printer using LPT1 port.
2. Press the Windows Start button, select Settings, then select Control Panel.
3. In the Control Panel window, double-click the Network icon.
4. Click on the File and Print Sharing… button. In the dialog box that appears, make sure that I want to be able to allow others to print to my printer(s) is checked.
5. Click OK in the File and Print Sharing dialog box and then click OK in the Network window.
6. Click Yes through any menus that appear and let the program re-start the computer for the changes to take affect.
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Shared Printing 17
WINDOWS NETWORKS
7. Next, press the Windows Start button, select Settings, then select Printers.
8. In the Printers window, select the printer installed on LPT1. Right-click on the printer’s icon and select Sharing from the menu.
9. Select Shared as and enter a name to identify the printer on the network. Then click OK.
10. On another PC, press the Windows Start button, select Settings, then select Printers.
11. In the Printers window, double-click the Add Printer icon.
12. Click Next to begin installation and specify Network when prompted.
13. When prompted for Network path or queue name, click on Browse, and navigate to the name of the computer where the printer was installed locally.
14. Select the name of the shared printer and click OK.
15. Proceed with normal installation as directed.
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STANDARD TCP/IP
Configuring with Standard TCP/IP
1. In Windows 2000, click the Start button, select Settings, then select Printers.
2. Right-click on the Tally Xpress T9412 printer icon, and then select Properties.
3. Click on the Ports tab.
4. Select Add Port.
5. Select Standard TCP/IP Port in the Printer Ports dialog box, then click the New Port… button.
6. Follow the screen instructions in the Add Standard TCP/ IP Printer Port Wizard.
7. In the Add Port window, enter the printer’s IP address (or printer name) in the Printer Name or IP Address text box. The Port Name will be entered automatically, though you can change this identifier at any time.
8. Continue following the screen instructions. At one point you will need to click the Finish button.
9. When you get to the Printer Ports dialog box, click the Close button.
10. The new port should appear in the list of printer ports on the Ports tab.
INSTALLING TALLY IPP
Setting Up the Printer
Internet Printing Protocol (IPP) makes network setup for printers easier and allows you to print over the Internet.
The Network Administrator sets up the printer once for everyone. See page 45 of Chapter 8 for more information about the Tally Internet Printing Protocol.
1. From Start, select Programs, then Tally Network Printer Manager and select Network Printer Manager.
2. Left-click on the printer icon, then right-click to select Network Interface.
note: IPP is using port 631. This method applies to
Windows 95/98/Me, Windows NT 4.0, and Windows 2000.
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Installing Tally IPP 19
WINDOWS NETWORKS
3. Select the TCP/IP tab. Use Static for IP Address Assignment Method.
4. In the IPP tab, enter the printer (domain) name. It is better to use the actual name rather than the IP Address. For example, http://Marketing:631, where :631 must follow the name.
5. Click on the OK button to save the IPP configuration settings.
note: The Network Administrator must tell all users this
address.
Installing the Tally IPP Client
All users must have IPP Client installed on their computers.
1. The Tally IPP Client software is located on the Xpress T9412 Series Solutions CD at
e:\network\Ipp\setup.exe
2. Install the Xpress T9412i(n) printer driver if this has not already been done.
3. Select the Xpress T9412 PCL6, PS, or Series printer in the Printers folder. Right-click on Properties.
4. Select the Ports tab.
note: Windows 95/98 users need to select the Details
tab instead of the Port tab.
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5. Click on the Add Port button. Select Tally IPP Port.
6. Click on the New Port… button.
7. Click on Add Port, then Close, and Apply.
8. Select the General tab and print out a test page.
Installing Tally IPP Port 631 on a Win 2000 Server
note: Because Windows 2000 supports IPP, you do not
need to install the IPP Monitor.
1. From Start, select Settings, and then select Printers.
2. Double-click on Add Printer to activate the Add Printer
Wizard.
3. In the Local or Network Printer window , select Network printer and click Next.
4. In the Locate Your Printer window, select Connect to a printer on the Internet or on your intranet and type in the printer’s URL in the URL: text box and click Next.
For example, http://131.241.45.81:631.
note: If you use NPM in the IPP tab and assign one
name to the printer, you must use that same name for the IPP Client. For example, although
http://
my81.marketing.com:631 equals IP address
131.241.45.81, the IPP Client can not be http://
131.241.45.81:631, it must be http:// my81.marketing.com:631.
5. In the Connect to Printer window, click OK.
6. Insert the Xpress T9412 Series Solutions CD.
note: If the installer starts up, press the Escape key.
7. When the Add Printer Wizard asks you to select the manufacturer and model of your printer, select Tally and the name of your printer, select Have Disk….
8. Navigate to the proper location on the CD and supply the correct.inf file. Click OK.
9. In the Add Printer Wizard window, the name of the printer will be displayed, click OK.
10. In the Default Printer window, select Yes and click Next.
11. Click Finish to exit the Add Printer Wizard program.
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Introduction 21
CHAPTER 5
NETWARE NETWORKS
INTRODUCTION
Print queues on NetWare servers can be created using the Network Printer Manager (NPM) utility installed on Windows 95/98/Me/NT/2000 workstations. For instructions about installing NPM, see page 10 of Chapter 2.
note: Before performing an y procedures in this chapter,
the printer must be connected and configured as described in Chapter 2, “Installing the NIC”.
In order to create, modify, or remove print queues you must have sufficient administrator rights to the NetWare container object where print queues are located.
CREATING NETWARE PRINT QUEUES
WITH NPM
NetWare has two methods for managing networks. One is Novell Directory Services (NDS) and the other is the Bindery. NPM has a procedure for configuring a queue in both.
Configuring an NDS Queue
1. Go to a PC that has the NPM utility.
2. Click the Windows Start button, select Programs, then
Tally Network Printer Manager, and click Network Printer Manager to start NPM.
When NPM starts, it begins to search the network for the print servers. All print servers discovered by NPM in the
LAN will be listed in the NPM main window.
3. Right-click on the selected print server icon and choose
Network Interface.
4. Click on the NetWare tab to bring it to the front.
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5. Click the Add Q button to open the Add Queue dialog
box.
note: You can delete queues in this dialog box as well.
Simply highlight the queue in the Objects list and select the Delete Q button.
6. From the Objects list, navigate to where you want to
create a print queue.
7. Click the Create Q button or select an existing queue by highlighting it and selecting the Add to svc. list button.
8. To create a queue, type in a name for the new queue in the Queue Name text box in the Create Queue dialog box.
9. Click on the Browse... button.
10. From the Items list in the Browse for Volume dialog box,
navigate to the location of the volume you want to use.
11. Select the volume.
12. Click the OK button.
13. In the Print Server Mode dialog box, click OK to open.
14. Select Pserver.
15. Click OK and wait for a message box to appear.
16. When asked to add this queue to the print server’s list of
service queues, click Yes to return to the Network Interface window.
17. Click OK to accept the configuration.
Double-click on an item to navigate downwards. Click here to navigate upwards.
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Creating Netware Print Queues with NPM 23
NETWARE NETWORKS
Now you can configure the individual print clients. See the following sections for instructions:
To configure a Windows 95/98/Me Client, page 25.
To configure a Windows NT Client, see page 25.
To configure a Windows 2000 Client, see page 26.
Configuring a Bindery Queue
1. Go to a PC that has the NPM utility.
2. From the Windows Start button, select Programs, then
Tally Network Printer Manager, and click Network Printer Manager to start NPM.
When NPM starts, it begins to search the network for print servers. All print servers discovered by NPM in the LAN will be listed in the NPM main window.
3. Right-click on the new printer icon and select Network Interface.
4. In the Network Interface window , select the Netware tab
to bring it to the front.
5. Click on the Add Q button.
Selecting an Existing Queue
1. From the Add Queue dialog box, select an existing queue from the Objects list.
2. Click on the Add to svc. list button.
3. The new assigned queue name will appear in the Serviced Queues list.
4. Click OK and wait for a message box to appear.
5. When asked to add this queue to the print server’s list of
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service queues, click Yes to return to the Network Interface dialog box.
6. Click OK to accept the configuration.
Creating a Queue
1. From the Add Queue dialog box, click the Create Q
button.
2. In the Create Queue dialog box, type in a name for the
new print queue.
3. Click on the Browse... button.
4. From the Items list in the Browse for Volume dialog box,
navigate to the location of the volume you want to use.
5. Select the volume.
6. Click the OK button.
7. In the Print Server Mode dialog box, click OK to open.
8. Select Pserver.
9. Click OK and a message box will appear.
10. When asked to add this queue to the print server’s list of
service queues, click Yes to return to the Network Interface window.
11. Click OK to accept the configuration.
Double-click on an item to navigate downwards. Click here to navigate upwards.
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Configuring Printer Drivers 25
NETWARE NETWORKS
Now you can configure the individual print clients. See the following sections for instructions.
To configure a Windows 95/98/Me Client, see below.
To configure a Windows NT Client, see below.
To configure a Windows 2000 Client, see page 26.
CONFIGURING PRINTER DRIVERS
Windows 95/98/Me Clients
To begin installing the Tally Xpress T9412i(n) printer driver, select Add Printer in the Printers folder (Start –> Settings –> Printers –> Add Printer) to add the desired driver.
1. Click Next in the first Add Printer Wizard window.
2. Select Network printer and click Next.
3. Type the network path or the queue name of the printer.
If you don’t know its name, click Browse to view available network printers.
note: Choose any print queue on Windows NT or
NetWare servers that you have access rights.
4. Navigate on the network to select the NetWare server queue created for the Tally Xpress T9412. Select the network printer you want to add and click OK.
5. Click on the Have Disk… button.
6. Click on the Browse button to navigate the Xpress T9412 Series Solutions CD to one of the following locations.
PCL6: XpressT9412i(n)\Windows 98\Printer
Driver\PCL6 Printer Driver\PlugnPlay
PS: XpressT9412i(n)\Windows 98\Printer
Driver\PS Printer Driver\PlugnPlay
Select the appropriate printer driver.
You are now ready to print to the Xpress T9412i(n) through the NetWare server queue.
Windows NT Clients
There are two ways of attaching the Xpress printer driver in Windows NT to a NetWare queue. You can use the Network Printer Server Port method or the Captured Printer Port method.The Network Printer Port command is the recommended method for assigning a NetWare queue to your printer driver. Windows NT will not allow the user to change the name of this network printer. The created printer icon will have the queue’s name instead of the driver’s name. Performance on the other hand, should be better using the Network Printer Server Port instead of the Captured Printer Port.
Network Printer Server Port
1. From the Windows Start button, select Settings, then Printers.
2. Double-click on the Add Printer icon.
3. Select Network printer server and then Next.
4. In the Connect to Printer window, browse to the printer queue created for the Xpress T9412, select it, and click OK.
5. In the warning window, select OK to install the Xpress T9412 printer driver.
6. Insert the Tally Xpress T9412 Series Solutions CD.
7. Click on the Have Disk… button.
8. Click on the Browse button to navigate the CD to one of the following locations:
PCL6: XpressT9412i(n)\Windows NT Printer
Driver\PCL6 Printer Driver\PlugnPlay
PS: XpressT9412i(n)\Windows NT Printer
Driver\PS Printer Driver\PlugnPlay
9. Double-click on the Plug n Play folder.
N
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C
note: If the auto install
program starts when you insert the CD, press Escape.
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10. When the .inf file appears in the Locate File Window, click the Open button.
11. In the Install From Disk dialog box, click OK.
12. In the Add Printer Wizard window, click OK.
13. Continue responding to the prompts on your screen to finish the installation.
14. The new printer icon will appear in the Printers folder. You are now ready to print to the Xpress T9412i(n) through the NetWare server queue.
Captured Printer Port
Follow the directions below to use the Captured Printer Port method for attaching the Xpress printer driver to a NetWare queue.
note: This method allows the user the ability to rename
the printer.
1. Install the printer driver for the Xpress T9412 utilizing Add Printer from the Printers folder.
2. Select that My Computer will manage the printer.
3. Select the Add Port button.
4. Select Local Port and press the New Port… button.
5. When Windows asks for a port name, type in
LPT9:(choose a number 1—9) and click OK.
6. Select OK in the next prompt. Then select Close to r eturn to the Add Printer Wizard. LPT9 will be selected as the port.
Now you can capture the NetWare queue created for the Xpress T9412 on the NetWare server by using Network Printer Manager. To add the NetWare queue to the Xpress T9412, follow these steps.
1. Using NT Explorer, navigate to the NetWare server queue. Click on the queue that you will attach your printer to, right click, and select Capture Printer Port:.
2. Select which port the NetWare queue will use, and select reconnect at logon. In this example it is LPT9.
The printer’s local port should be mapped to the Novell NetWare Queue and should now be ready to send jobs over the network.
Windows 2000 Clients
You can use two different methods to attach the Xpress Windows 2000 printer driver to a NetWare queue. The Captured Printer Port method or the Network Printer Server Port method. In Windows 2000 you cannot rename your printer using the Network Printer Server method. The created printer icon will have the queue’s name instead of the driver’s name. But, performance may be better using the Network Printer Server Port method.
Network Printer Server Port
1. From the Windows Start button, select Settings, then Printers.
2. Double-click on the Add Printer icon in the Printers window.
3. Click on the Next button in the Add Printer Wizard dialog box.
4. Select the Network printer radio button in the next dialog box and click on the Next button.
5. The Add Printer Wizard will ask you how you want to locate the printer . Click on the Next button to browse the network.
6. After awhile, all available printers will appear in the Shared Printers list.
7. Navigate through the levels on the list to find the printer queue you want to use.
8. Find the printer queue created for the Tally Xpress T9412, select it, and click Next.
9. In the Connect to Printer warning window, select OK to install the Tally Xpress T9412 printer driver.
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Configuring Printer Drivers 27
NETWARE NETWORKS
10. Insert the Tally Xpress T9412 Series Solutions CD.
11. Click the Have Disk… button.
12. Click the Browse button to navigate the CD to one of the
following locations. PCL6: XpressT9412i(n)\Windows 2000\PCL6
Printer Driver\PlugnPlay
PS: XpressT9412i(n)\Windows 2000\PS Printer
Driver\PlugnPlay
13. Double-click on the Plug n Play folder.
14. When the .inf file appears in the Locate File Window, click the Open button.
15. In the Install From Disk dialog box, click OK.
16. In the Add Printer Wizard window, click OK.
17. If the Digital Signature Not Found window appears, click Yes.
18. The printer driver files will be copied.
19. Follow the prompts on your screen to finish the installation.
20. The new printer icon will appear in the Printers folder .You are now ready to print to the Xpress T9412i(n) through the NetWare server queue.
Captured Printer Port
Follow the directions below to use the Captured Printer Port method for attaching the Xpress printer driver to a NetWare queue.
note: This method allows the user the ability to rename
the printer.
1. Using Explorer, navigate to the Novell NetWare queue.
2. Select the queue icon where you want to attach your printer.
3. Right-click and select Capture Printer Port:.
4. Scroll to select the desired NetWare queue.
5. Select LPTx, where x is the port number (1—9) you will
later use.
6. Select Reconnect at Logon to make this captured port
available after you reboot your computer.
Now you must associate the printer driver to print to the Novell captured printer port.
7. Insert the Tally Xpress T9412 Series Solutions CD.
note: If the auto install program starts when you insert
the CD, press Escape.
8. From the Windows Start button, select Settings, then Printers.
9. Double-click on the Add Printer icon in the Printers window.
10. Click on the Next button in the Add Printer Wizard dialog box.
11. Select the Local printer radio button in the next dialog box and deselect the option to detect Plug and Play. Click on the Next button.
12. Select the Create a New Port radio button.
13. Select Local Port as the type, and click Next.
14. In the Port Name dialog box, under Enter a Port Name: type LPTx, where x is the number (1—9) you selected above.
15. In the Add Printer Wizard window, click Have Disk... button.
16. Click the Browse button to navigate the CD to one of the following locations.
PCL6: XpressT9412i(n)\Windows 2000\PCL6
Printer Driver\PlugnPlay
PS: XpressT9412i(n)\Windows 2000\PS Printer
Driver\PlugnPlay
17. Double-click on the Plug n Play folder.
18. When the .inf file appears in the Locate File Window, click the Open button.
19. In the Install From Disk dialog box, click OK.
20. In the Add Printer Wizard window, click OK.
N
E
C
note: If the auto install
program starts when you insert the CD, press Escape.
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21. If the Digital Signature Not Found window appears, click Yes.
22. The printer driver files will be copied.
23. Follow the prompts on your screen to finish the installation.
24. The new printer icon will appear in the Printers folder. You are now ready to print to the Xpress T9412i(n) through the NetWare server queue.
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Introduction 29
CHAPTER 6
MACINTOSH NETWORKS
INTRODUCTION
The following chapter contains information on how to install the Xpress T9412 software for the Macintosh.
note: Although the printer’s Network Printer Manager is
not available for Macintosh users, the printer’s web pages are accessible.
MACINTOSH REQUIREMENTS
Before you configure a Macintosh computer to communicate with the printer, the following requirements must be met.
EtherTalk software must be installed in your computer and active.
The operating system must be Mac OS 7.1 or higher but Mac OS 8.6 is highly recommended.
The standard Macintosh LaserWriter 8 printer driver must be installed. Check the Chooser in the Apple menu to assure that it is installed. If it isn’t, use the Mac OS help system for information about installing it.
TALLY XPRESS T9412 PPD I
NSTALLATION
1. Insert the Xpress T9412 Series Solutions CD into the
Macintosh and the Xpress Series CD window will appear.
2. Double-click the Xpress T9412n Installer icon to begin
installing the PPD. Follow the instructions presented on the monitor.
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NETWORK CONFIGURATION
1. Select Chooser from the Apple menu.
2. In the Chooser, select the LaserWriter 8 icon.
3. Select the appropriate zone in the AppleTalk Zones
window.
4. A list of printers will appear on the right. Select the appropriate Tally T9412i(n) printer.
5. Click the Create… button.
6. The LaserWriter 8 driver will configure the Tally Xpress T9412i(n) using the Tally Xpress T9412i PPD, and an icon for the printer will appear on the desktop.
LPR CONFIGURATION
1. Open the Desktop Printer Utility located in Apple
Extras: Apple LaserWriter Software.
2. Select Printer (LPR) from the window, and click OK.
3. Click the first Change button to change the PPD to the Tally Xpress T9412i PPD.
4. Click the second Change button to type the IP Address for the printer.
5. Click the Create… button to save and name the printer. An icon for the printer will appear on the desktop.
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Introduction 31
CHAPTER 7
UNIX NETWORKS
INTRODUCTION
This section provides basic instructions for installing the printer on your UNIX system in Solaris 2.x and SCO. For additional information, refer to your operating system administration manuals.
CONFIGURING THE IP ADDRESS
The T9412i(n) must be assigned an IP address and routing parameters. We suggest you use the instructions in “Assigning the IP Address with NPM” on page 11.
SETTING UP YOUR PRINTING MODE
Use these instructions to set up the printer for SCO Open Server Enterprise 5.0 and Solaris 2.x.
Installing the Printer in Your System
lpd is an implementation of the standard UNIX line printer daemon which lets you print across a TCP/IP network, without the need to install software on your workstation, and with all filtering and banners done by the T9412i(n). Remote printing uses the same commands (lpr, lpq, lpc) as local printing.
The process begins when the LPR call finds a printer on a remote system by looking at the remote (rm) entry in the
/etc/printcap file for that printer. LPR handles a print
job for a remote printer by opening a connection with the lpd process on the remote system and sending the data file (followed by the control file containing control information for this job) to the remote system. The printer-based lpd then filters the data and prints the job according to information contained in the control file and its own printcap file.
The following sections give specific lpd setup instructions for various systems. You must log in as root in order to execute the commands.
Adding the Printer to Solaris 2.x
Log into your system as root. Add the printer’s IP address you already assigned into the /etc/hosts file. Using
lpsystem follow these steps to open a terminal and enter
the printer’s IP address from the command line.
1. lpsystem -t bsd <IP address of printer>
[ENTER]
Enter the T9412i(n) print server host name from the
/etc/hosts file. Your system may want its IP address
instead of the remote host name.
2. lpadmin -p <printername> -s <remote host
name or IP address> [ENTER]
note: There is no space after the remote host name.
3. Enable<printername> [ENTER]
4. Accept<printername> [ENTER] Then, make sure that the printer content type is set to PS by
typing lpstat -p -l to display the current printer settings. If it is not set to PS, type the following on the command line to change the printer settings.
5. lpadmin -p <printername> -I postscript
[ENTER]
6. lpadmin -p <printername> -T PS [ENTER]
note: Steps 5 and 6 apply only if the printer has a PS
SIMM.
7. Print a test page:
lpr -p <printername> /etc/hosts [ENTER]
To test that the printer was installed into the system, send a print job using any application in your operating system. Make sure that the printer you choose is the Tally T9412i(n) that you installed earlier.
note: If the printer does not have a PS SIMM, you may
experience “stepping text”.
To Fix “Stepping Text” in NPM
1. Select Operator Panel from the Settings drop-down list.
2. Select the Printer Menu tab.
3. Select Yes next to Auto Carriage Return.
4. Print a test page.
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Configuration Procedures
Configure the Host Table
1. Login into the computer as root.
2. Move to a shell command prompt.
3. Type vi /etc/hosts then press ENTER to display the
Host Table (also known as the look-up table).
4. At the bottom of the table, add the IP address and a host name for the printer.
5. Press esc to exit edit mode.
6. Type :wq! then press ENTER to save the changes and exit the editor.
After the host table has been configured, add access to the printer.
Add Access to the Printer
1. From a shell prompt, type admintool & then press ENTER to start Admintool.
2. From the Browse menu, select Printers to list all the printers connected to the network.
3. From the Edit menu, point to Add, then select Access to printer to open the Add Access to Printer dialog box.
4. In the Printer Name text box, type in a name for the printer.
5. In the Printer Server text box, type in a server name for the printer.
Use the host name that was assigned to the printer. The host name was assigned in the Host Table.
6. In the Description text box, type in a description of the printer; for example, its location.
7. If you want this printer to be the default printer, select the Default Printer check box.
8. Click Apply to return to the Admintool main window.
Your UNIX computer is now ready to send print jobs.
Print a File
To print a file, move to a command prompt, then enter the following command, where filename is the name of the file you want to print.
/usr/ucb/lpr filename
Users can edit their startup file by including the path to the lpr program so that they do not have to always type /usr/ucb when they want to print.
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Setting Up Your Printing Mode 33
UNIX NETWORKS
Adding the Printer to SCO OpenServer 5.x
Log into your system as root. Add the printer’s IP address you already assigned into the /etc/hosts file. Using
lpsystem follow these steps to open a terminal and enter
the printer’s IP address from the command line.
1. Set up the T ally T9412i(n) printer as a r emote printer on a host that sends jobs to a Print Server using lpd. Use the following procedures to do this: At the prompt, type: mkdev rlp
note: You cannot run mkdev rlp twice. If you have
additional printers to be configured, use the rlpconf command.
2. You will now be asked a series of questions. Respond as follows. Do you want to install or remove a remote printer? Type: I
3. Do you want to change printer description file
/etc/printcap? Type: Y
4. Write a printer name. For example, type: lprprinter1
5. Is lprprinter1 a remote printer or a local printer? Type: R
6. Enter remote host name: type host name entered in printcap for the T9412i(n). For example, type:
lprprinter
7. Confirm the information you have entered. Type: Y
8. Confirm the preceding connection as your system default. Type: Y
9. Enter another printer name or quit setup. Type: Q
10. Do you want to start the remote daemon now? Type: Y
11. Using a line editor of your choice, verify the following on your /etc/printcap file. If necessary, use the following steps to change the “rp” entry.
lprprinter1:\ :lp=:\
:rm=lprprinter:\ :rp=PORT1:\ :sd=/usr/spool/lpd/lprprinter1:
12. Change the :rp=lprprinter: entry to :rp=PORT1.
13. Set this printer as the default printer and print a page, for example, from a browser, to verify that the installation was successful.
note: This information was based on the sample input
in the earlier steps. Actual parameters may vary depending on prior setup.
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Page 41
Introduction 35
CHAPTER 8
NETWORK SOFTWARE
INTRODUCTION
This chapter details the functions of the Xpress T9412i(n) Network Printer Manager (NPM), the printer W eb pages, and the Tally Internet Printer Protocol (IPP) client software.
NETWORK PRINTER MANAGER
Introduction
The Xpress Network Printer Manager (NPM) is a multi­purpose tool for administering networked Xpress T9412i(n) printers. Use the NPM for performing the following administrative tasks.
Viewing all Xpress T9412i(n) printers connected to the network
Viewing the general settings for a specific printer
Viewing the network interface settings for a specific printer
Creating NetWare queues and servers
Viewing protocol statistics for a specific printer
Viewing the job queue for a specific printer
Viewing the operational status of a specific printer
Creating alerts for monitoring specific printers
Upgrading the NIC firmware for a specific printer
Adding ports to networked printer drivers
Starting the Add Printer Wizard
Viewing a printer driver’s properties sheet
Printing test pages
Creating IPP Client and IPP Servers
Supports Windows operating systems only
note: Please be advised that the NPM utility used to
manage printers on a network does not support upgrading the flash firmware across different networks. In
order to circumvent this limitation, you need to install the NPM utility on a PC located on the same network as the printer you are interested in upgrading.
Starting NPM
To Start NPM:
From the Windows Start button, point to Programs then Tally Network Printer Manager, then select Network Printer Manager.
Procedures
For instructions about creating queues for networks using NetWare, see “Creating NetWare Print Queues Using NPM” on page 21.
For instructions about using NPM to upgrade the NIC firmware on the printer’s NIC firmware, see Appendix D on page 65.
For detailed information about using NPM to perform other tasks, see Network Printer Manager Help.
T o View Help:
1. Start Network Printer Manager.
2. From the Help menu, select Contents to start the help system.
Main Window
When NPM is started, it begins to search the network for all Xpress T9412i(n) printers that are connected to the local area network. Once found, they are listed in the main window. The name, description, status, and to display the IP address. Select View—>Details—>Columns and select IP Address.
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Printers Menu
Use the Printers menu for adding a printer port, starting the Add Printer Wizard, viewing a printer driver, viewing a job queue for a specific printer, and for exiting the NPM.
View Menu
Use the View menu for controlling how information is displayed in the main window and for displaying the button bar.
Settings Menu
Use the Settings menu for viewing the network interface properties and for creating alerts for a specific printer.
Maintenance Menu
Use the Maintenance menu for viewing the operational status, protocol statistics, and printing a test page for specific printer. The printer’s NIC firmware is upgraded from here.
Help Menu
Use the Help menu for starting the NPM help system, and for determining which version of the NPM you’re running.
Network Interface Window
The Network Interface window can be opened by right­clicking on your printer’s icon. Use this window for viewing and configuring the NIC for a specific printer. It can also be used for creating NetWare printer queues and servers.
General
This tab provides general information about the printer. You can also set a Password from this tab.
TCP/IP
Use this tab to assign the IP Address to the printer.
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NETWORK SOFTWARE
NetWare
Use this tab to enable NetWare and set various parameters.
AppleTalk
Use this tab to enable AppleTalk and set various parameters.
SNMP
Use this tab to enable Authentication Traps and associated parameters.
IPP
Use this tab to set Internet Printing Protocol parameters.
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Operator Panel Window
The Operator Panel window is started from the main Tally Network Printer Manager menu by right-clicking on the
printer’s icon and selecting Operator Panel. Use the tabs in this window for adjusting the printer’s basic properties.
Model Information Paper Print Quality
Configuration PCL Advanced
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Network Printer Manager 39
NETWORK SOFTWARE
Alerts Window
Use the Alerts window for monitoring specific printers and their conditions. When a condition occurs with the printer , an alert message box will appear (outside of NPM). Alert messages can be recorded in a log file.
To set an alert:
1. From the Setting on the menu bar, select Alerts to open
the Alerts window.
2. From the Printer Available list, select the printer you
want to monitor.
3. Click Add to move the printer to the Printer to Monitor
list.
4. Assure Enable Alerts is selected.
5. Click the Alerts tab to bring it to the front.
6. From the Available Alerts list, select the alert you want
to monitor.
7. Click Add to move the alert to the Active Alerts list.
8. If you want to record the alerts, click Enable Logging of Alerts, then click Browse to select a location to store the alert log.
The contents of the log can be viewed from the View Log tab.
9. Click OK.
When the Network Printer Manager (NPM) is made aware of an alert, it will display an message outside the NPM.
Printer Status Window
The Printer Status window can be started from the Maintenance menu by selecting Printer Status. Use it for viewing the operational state of a specific printer. Shown below is the Printer Status window.
General Alerts
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Protocol Statistics Window
The Protocol Statistics window is started from the Setting menu. Use it for viewing packet, framing, and error activity at a specific printer’s NIC. Five tabs are used for presenting
information about the following types of network traffic.
Upgrading the Firmware
Upgrading the NIC firmware is described in Appendix D.
TCP/IP T raffic IPX T raffic AppleT alk T raf fic
SNMP T raffic
DLC T raffic
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Xpress T9412i/T9412n Web Pages 41
NETWORK SOFTWARE
XPRESS T9412I/T9412N WEB P
AGES
Introduction
The Xpress T9412i/T9412n Web pages are used for viewing and administering the printer. The Web pages contain many of the same controls as the Tally Network Printer Manager (NPM). The main difference is that NPM can create NetWare printer and server queues.
Use the Web pages for performing the following administrative tasks:
Viewing printer operational status
Setting up a printer
Viewing instructions about using a printer
Viewing a printer’s settings
Viewing a printer’s network interface settings
Viewing a printer’s protocol statistics
Printing various printer pages
Installation
There is no installation required. The pages are located directly on the printer’s Controller Board.
Locating the Home Page
After the printer is connected to your network, and assigned an IP address, any popular Web browser can be used to navigate to the Xpress T9412i(n) printer’s IP address.
1. Open your Internet browser on your computer.
note: It should be Netscape Navigator 4.x and higher,
Microsoft Internet Explorer 4.x and higher, or any equivalent browser.
2. In the Location box on Netscape Navigator, or the Address box on Microsoft Internet Explorer, type:
http://” followed by the IP address, and then press Return.
note: You may set a bookmark for easy access.
Home Page
The printer’s home page is the starting point for navigating to all the other printer Web pages. The left side of the page displays information about the operational status for a specific printer.
Networ k Administration Pages
Use the network administration pages for viewing and configuring the network settings for a specific printer.
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General Information
Use the General Information page for getting a general view of the entire NIC configuration. From this page, click on Admin to view the individual Network Administration pages.
General Configuration
Use this page for naming the printer and creating password protection.
TCP/IP Configuration
Use this page for adjusting the network addressing for the NIC.
NetWare Configuration
Use this page for turning on and adjusting the NetWare protocol stack.
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Xpress T9412i/T9412n Web Pages 43
NETWORK SOFTWARE
AppleTalk Configuration
Use this page for turning on the AppleTalk protocol stack and for giving the printer an AppleTalk Printer Name.
SNMP Configuration
Use this page for turning on SNMP and for configuring SNMP traps. Two pages are used for making the configurations: the SNMP Trap Configuration page, and the
SNMP Community Configuration page. SNMP Trap
SNMP Community
IPP Configuration
Use this page for configuring IPP.
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Panel
Use the Panel button to access the pages for specifying various printer settings. To return to the General Configuration main page, click on Back.
Information Menu Paper Menu Print Quality Menu
Configuration Menu PCL Menu Advanced Menu
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Tally IPP Client 45
NETWORK SOFTWARE
Change Password
Use the Change Password page for changing a password. From the Network Administration main page, click the Password button to view this page.
TALLY IPP CLIENT
Introduction
Tally Internet Printing Protocol (IPP) is a client-server type protocol that allows the server side to be either a separate print server or a printer with embedded networking capabilities.
The Tally IPP Client is a program that transmits data to the Tally IPP Server using Tally IPP.
The Tally IPP Server is installed in Xpress printers with the Network Interface Card (NIC).
The user is able to print by transmitting data to be printed through the Tally IPP Client program to the Tally IPP Server on the host computer supporting TCP/IP.
Tally IPP is an application level protocol that can be used for distributed printing using Internet tools and technologies. IPP supports network printing over the Internet as well as LAN environments. Since print data can be transmitted to distant printers, Tally IPP provides inquiry about the status of printers and print jobs.
IPP allows the user to do the following:
Internet printing
Multiple document handling
Modification of document properties
View remote job queue
View local job queue
View printer status
Validate the job before printing
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The Address Bar
The Address Bar consists of two buttons. One is for specifying the printer’s address, and the other is for inquiring about the printer’s attributes.
To retrieve printer attributes, the printer address has to be specified in the Links field with the proper URL format, e.g.,
http://165.213.105.80:631.
To inquire about printer attributes or document data to be printed, the printer address should follow the URL format, i.e, http://printer’s_IP_address:631, where 631 is the port number for IPP.
The button for inquiring about printer attributes provides the same information that Printer Attributes under the Printer menu provides. Printer attributes are displayed in the printer attributes are displayed in the printer attributes window if the information is successfully retrieved. Click on the More Details… button for more information.
The Document Window
This window allows the user to add or delete “.txt”, PCL and PS documents to be printed, and consists of the following items.
Document Management Window
Displays the file name of the document to be printed.
Add
Click on the Add button to add a document to be printed.
Delete
To delete a document, select the document from the Document Management window, and click the Delete button.
The Printer Attributes Window
To view the attributes of the printer specified in the Address Bar, click on the printer icon beside the Address Bar. Printer attributes appear in the Printer Attributes window and consist of the following items.
The Printer Menu
Properties
Allows the user to specify the properties of the print data before it is transmitted. Only the items supported by the printer are activated. Select an activated item to modify its value in the Properties window.
Item Description
Printer-name Shows the name of the printer. Printer-location Shows the location of the printer. Printer-info Shows brief information about the printer. Printer-more-info Shows Internet links to Web sites or ftp
sites that include more information about the printer.
Printer-driver­installed
shows Web sites that allow the user to download an up-to-date printer driver for the specified printer.
Printer-make-and­model
Shows the model name of the printer.
Printer-more-info­manufactur
Displays links to Web sites that include more information about the specified printer.
Item Description
JP (Job Priority) Determines job priority. It is activated only if
the IPP Server provides a job priority management function.
JH (Job Hold Until) Allows the user to determine the time at
which to print the job at the IPP Server.
JS (Job Sheets) Allows the user to print a cover sheet f or the
print job. You can choose the cover sheet format, if the printer provides various formats for cover sheets.
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NETWORK SOFTWARE
Local Job Queue
Displays the details of your own print job(s) such as file name, printer address, date/time, original/processed size, and status. In addition, it allows you to cancel processing or waiting jobs listed in the Local job Queue. In the case that the job is successfully cancelled, the IPP Client will display a message telling you that the job was successfully cancelled.
Remote Job Queue
Displays the details of all print jobs such as file name, printer URL, job URL, and job ID. It allows the user to cancel their own job listed in the Remote Job Queue by clicking on the Cancel Job button, and update information by clicking on the Update Information button. By clicking on Details, the user can inquire about the print format of the transmitted print data.
Printer At tributes
Displays attributes of the specified printer such as printer name, location, detailed information, model name, and printer driver address. T o view printer status and various IPP functions supported by the printer, click on the More Info button.
Exit
Exits the IPP Client program.
MD (Multiple Document Handling)
Specifies printing order and mode for multiple document handling.It is activated if the IPP Server provides a multiple document handling function, and the printer has more than one output tray.
COP (Copies) T akes ef f ect if MD is supported, otherwise it
is assigned to 1.
FIN (Finishings) Specifies binding of printed documents
such as staple, punch, cover, or bind, It can be used with a printer providing this function.
PR (Page Range) Specifies page ranges to be printed in the
document.
S (Sides) Determines simplex or duplex printing of
the document. It allows the user to specify either horizontal or vertical binding in case of duplex printing,
NP (Number Up) Specifies the number of pages to be printed
on a single printed page.
OR (Orientation Requested)
Specifies page orientation (i.e., portrait or landscape)
M (Media) Specifies paper tray for printing. The user
can select one of the available paper trays on the printer.
PS (Printer Resolution)
Determines print resolution. It can be used to modify default resolution information specified in the print data. However, a higher resolution than the original resolution of the document cannot be applied to the printing of the document.
PQ (Print Quality) Determines print quality such as print
density or print mode.
Item Description
DF (Document Format)
Allows the user to change the default document format. The default document format is determined depending on the driver that created the print data. Application/Ocetet-stream, which provides an automatic format recognition function, is recommended to avoid an abnormal print result.
DN (Document Natural Language)
Specifies the language of the print data.
C (Compression) This function can only be used if the printer
provides a compressed print data extraction function.
Item Description
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Operations Menu
This menu allows the user to manage and print documents to be printed.
Print Job
Allows the user to print specified documents.
Select File
Allows the user to select a document file to be printed from the print list in the document window.
Delete File
Allows the user to delete a document file to be printed from the print list in the document window.
Options Menu
This menu allows you to control functions of the IPP Client depending on the user’s settings. A submenu, Customize Options provides the following options.
Properties Retrieval Method
Allows the user to retrieve printer properties or attributes from either the local database, or the remote printer. The properties retrieval is performed as if “Contact printer” were selected for the following cases, even if “Take from local database” is selected.
1. Accessing the remote printer properties for the first time.
2. The validation period of the properties in the local database is expired.
Validate the Job Before Printing
Allows the user to verify in advance whether the print data with the specified properties can be properly printed. If it is not possible to print the document with the specified properties, the printer will show the user a related message through the IPP Client and cancels data transmission for print job. This function enables the user to avoid unnecessary data transmission.
Attribute-fidelity
This option can be selected to print the document only when user specified properties can be applied to the print job. If this option is selected and there is at least one property which cannot be applied to the document to be printed, the IPP
Client displays an appropriate message and the printer will not print the document. If this option is not selected, the printer prints the document with only the applicable properties.
Send All Job T emplat e Attr ibutes
The IPP Client transmits documents to be printed with the property information to the printer.
If this option is selected, the IPP Client transmits all property information defined.
If this option is not selected, the IPP Client transmits only updated property information.
However, if the printer properties are retrieved with the “Take from local database” option, the retrieved properties might differ from the printer properties of the printer itself. In this case, the document might not print as expected. To avoid this kind of error, select this option.
Printer Property Information Validation Date
The user can specify a printer property validation period for the local database. The user can input a number by unit of “days.” If the validation period of the property information is expired, printer properties or information is retrieved from the printer instead of the local database. The validation period can have a value from 1 to 365.
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NETWORK SOFTWARE
View Menu
The menu allows the user to show the Tool Bar and/or the Status Bar in the program window.
Tool Bar
This section consists of a Standard Buttons bar and an Address bar.
The Standard Button bar consists of icons linked to frequently used menus including Properties, Local Job Queue, Remote Job Queue, Print, and Help.
The Address bar is one of the basic items used to specify the printer’s address, and to inquire about a printer‘s attributes.
Status Bar
This section is located on the bottom of the program window, and displays brief explanations for selected menu items or buttons. In addition, it displays a brief explanation for the icon pointed to by the mouse.
IPP Settings
Adjusting settings before printing can optimize the transmission of documents to be printed to a printer.
Specifying a Printer
The user can specify the printer wanted by typing the printer’s IP address with port number in the Links field of the Address Bar or by choosing one of the printer URLs in the Links pull down menu.
Customizing
The user can customize print options depending on various environmental factors, such as network condition or a printer’s properties. The following options are recommended.
Choosing Printer Property Retrieval Method
Validate the Job before Printing
The user can validate a print job before data transmission for printing. Though this option causes more network load for verification, the user transmits only data that can be printed. If the user does not select this option, transmission of a document that cannot be printed may occur resulting in unnecessary load to the network, IPP Client, and printer. Thus selecting this option is recommended when the network is fast.
Attribute-fidelity
This option can be selected to print the document only if all specified properties can be applied to the print job.
Take from local database
Contact the Printer
Network is fast X Network is slow X Printer properties
are frequently changed
X
Printer properties are not frequently changed
X
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If this option is selected and there is at least one property which cannot be applied to the document, the printer will not print the document.
If this option is not selected, the printer prints the document with only the applicable properties. The user should select this option to print a document only when all specified properties can be applied to the print job.
Setting Job Properties
Properties, under the Printer menu, allows the user to set the print job properties. the properties window shows job properties that can be modified.
The modified properties, which should be supported by the printer, can be transmitted with the document to be printed. The user can type the values of the properties or select them from the list.
In general, it is recommended to specify the DF (Document Format) property as “application/octet-stream,” which enables the automatic document format recognition function for printing. After setting job properties, they ar e transmitted with the document to be printed.
IPP Printing
For Internet printing using a conventional printing method, the user can utilize the IPP PortMonitor after installing the IPP Client. To use the functions supported by IPP, the user can use the installed IPP Client.
IPP Client
The IPP Client may transmit the print file created by the printer driver or a pure text file to the printer. the pure text file can be created without any specific process. But the print file should be created with the following procedures.
Converting a Document to a Print File
1. Open the document to be printed using the appropriate program.
2. Select the print function.
3. Choose Print to File in the Print dialog window.
4. Click on Print.
5. Type the file name to be saved in the window.
6. Select OK to save the print file made from the document.
Add Document
The user can add to the print file to be printed from the IPP Client. To add documents to be printed click on the Add button in the Document Management window.
Specifying a Printer
The user can specify the printer by specifying the printer’s address in the Links field of the Address Bar.
Job Properties Configuration and Customization
The user can specify or customize the print job properties after document addition and printer specification.
Print
Click on the Print icon, or click on the Print Job button from the Operations menu to transmit the document to the printer .
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Basic Troubleshooting 51
APPENDIX A
TROUBLESHOOTING
BASIC TROUBLESHOOTING
NETWORK PRINTING PROBLEMS
Use the checklists in this section to identify the cause of network printing problems. If a problem persists, contact Tally Printer Technical Support at their web site (www.tally.com) or phone 1-866-359-2899.
Printer Operation Checklist
Verify that the printer is plugged in, turned on, and online— the green Ready light on the Operator Panel should be lit, or nothing will print.
Network Configuration Sheet Checklist
Print out a Network Configuration Sheet by pressing the Go/ Continue button on the Operator Panel for 2 seconds.
Check the Network Configuration Sheet to see which protocols are enabled and active.
Confirm that the network protocol you configured appears on the page. If not, it should be reconfigured correctly for the network printer.
Network Users Checklist
Determine if other network users can print. If they cannot and they are all on the same network operating system, the problem is most likely in the network configuration.
Recent System Changes Checklist
Verify that any hardware changes (installations, modifications, removals), to the printer or network, were done correctly.
Symptom Possible Cause or Resolution
NIC not communicating
1. Restart the printer.
2. Set NIC to default settings, restart printer, then configure the NIC.
3. Assure the printer is on.
SNMP communication failure
Perform ping test. If ping test passes, community names may be limited by permissions (see Network Printer Manager).
UNIX host cannot print 1. Verify connection with ping test.
2. Verify printer’s name on the host’s lookup table.
3. Use lpstat or lpadmin to verify the printer is enabled.
Printer not visible in Chooser
1. Ping the NIC from the Macintosh computer to verify the network connection.
2. If communication is through a router, verify that the router supports AppleTalk.
Printer drops characters
1. If a client is sending PostScript print jobs, assure the PostScript option is installed in the printer.
2. Assure the PostScript SIMM is securely installed.
3. Increase printer memory.
Test page is not printed
Restart the printer.
NIC flash upgrade process failed
Repeat the upgrade process.
Xpress
T9412i/T9412n
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52 Appendix A, Troubleshooting
If you added a new software application, make sure the program is compatible and installed correctly on the network.
Hardware Connections Checklist
Be sure that your cable is a Category 5 twisted pair cable with RJ-45 connectors for 10/100Base-T ethernet.
Check that the network connector is plugged into the RJ­45 connector on the NIC.
Try another cable to make sure you do not have a bad cable.
If you are using a 10/100Base-T concentrator hub that does not support the link signal, use Manual Ethernet Port selection instead of the factory default, Automatic Ethernet Port selection.
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Troubleshooting for NetWare 53
TROUBLESHOOTING
TROUBLESHOOTING FOR NETWARE
Use the Network Administration Page options to troubleshoot in an IPX environment. The checklists in this section show what to look for.
NetWare Checklist
Is the NIC name entered correctly? The factory-default name is TAL/<Print Server Name> The serial number is on the back of the NIC and also shown at the top of the Network Configuration Sheet.
Did you assign print queues to the printer? It is recommended you assign each print queue to a specific printer NIC. If print queues are assigned to other network printers, the print jobs may be going to another network printer.
Did you assign the printer to the type Remote Other /
Unknown?
If the above settings are correct, the connection between the printer and network may have been broken. Turn the printer off and, using PCONSOLE, wait for the status message Not Connected. Turn the printer on and the status should change to Waiting for Job.
File Server Checklist
Is there enough disk space on the file server and is it running?
Is the correct file server associated with the printer? Use PCONSOLE to check.
Did you have the proper rights to configure the printer?
Computer Checklist
Is the network loaded onto the computer? See your NetWare documentation.
Is the application set up to print to the printer? Are you using the correct driver?
Is the workstation connected to the correct print queue? Print a file and verify that the file goes to the queue.
Are the print queues assigned to the NIC-connected printer also assigned to another network printer? If they
are, the print jobs may be going to that printer.
Is AUTO ENDCAP enabled? AUTO ENDCAP lets you send data to a network printer . If it is not enabled, enable it.
Are text files printing but graphic files not? The printing may be timing out. Use NetWare's PRINTCON or CAPTURE to set a longer time-out period. Set the time to at least two minutes for graphics applications.
NIC Configuration Checklist
If all your hardware connections are correct, check the following
The Network Configuration Sheet shows the status for the selected network interface card. This report includes the status of file servers and queues assigned to a printer along with a description of any problems.
Use NPM to finish checking the configuration, see Chapter 8 starting on page 35 of this network guide.
NIC/File Server/Printer Checklist
Check to see if the NIC and file server are sending data to the printer. If the NIC cannot log onto the file server, or cannot service jobs from a file server
Use PCONSOLE to check if the print jobs are being sent to the printer. Be sure the print job is in the print queue and waiting to be printed.
Computer to NIC Connection Checklist
To make sure the computer is communicating with the NIC, perform these tests.
Print a file from the workstation and make sure the print job gets to the print queue using PCONSOLE. If the print job does get to the queue, the problem is not with the workstation/NIC connection.
Use CAPTURE to send data to the printer from a workstation software application. See your NetWare print server manual for information.
Make sure another printer is not taking the print jobs from the queues before the NIC can service the job. To do this, disable the other printer and send another
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54 Appendix A, Troubleshooting
print job. NIC Loses Its File Server Connection: If the network
printer loses its connection to the file server, it will take approximately 5–10 minutes to reconnect. If the connection is not made after a reasonable amount of time, check the error conditions to troubleshoot the problem.
Unable to Print from a Different Context: You can print from any context providing you have sufficient rights to the print queue context.
TROUBLESHOOTING FOR NPM
Symptom Possible Cause or Resolution
Printer is not receiving print jobs from NetWare clients
1. Use Network Printer Manager to conrm that the IPX conguration is correct and a print queue is serviceable.
2. Use Pconsole or Nwadmin to inspect the printers conguration.
Printer does not print jobs from Win32 clients
1. Use Network Printer Manager to determine if the printer is installed.
2. Inspect NIC settings.
Printer does not appear in Network Printer Manager
1. Inspect the connection at NIC.
2. Inspect NetWare le server consoles for error messages.
3. Assure the printer is on.
4. Click refresh.
During Network Printer Manager installation, Unable to copy sammon.dll message appears
1. Assure a previous copy of Network Printer Manager has been removed.
2. Assure the computer is restarted after removal.
3. If problem continues, remove the sammon.dll le. It is located at in the \\windows\system directory.
4. Then restart the computer.
Unable to congure printer notications message appears while Network Printer Manager is running.
Assure the computer was restarted after Network Printer Manager was installed.
Unable to add the Port List...” message appears when using the Network Printer Manager to add a printer port.
1. Assure the computer was restarted after Network Printer Manager was installed.
2. Assure the computer has the TCP\IP or IPX\SPX network protocol stacks running.
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Troubleshooting for Macintosh 55
TROUBLESHOOTING
TROUBLESHOOTING FOR M
ACINTOSH
Is the Macintosh computer connected to the network through Ethernet, and has the correct network port been selected?
Did you select the correct printer driver, zone, and printer name in the Chooser?
If you renamed the printer in the Apple Printer Utility, you must turn the printer off then on, and then reselect the printer under its new name in the Chooser.
If you placed the printer in a new zone, be sure you reselected the zone and the printer name in the Chooser.
The default name for the printer is Xpress T9412n #, where # is the sequential number of T9412n printers installed. If a user changes the name of Xpress T9412n 2 to Mary’s Printer, the last printer in line will be reassigned the name Xpress T9412n 2, and the printer must be re-selected in the Chooser.
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Page 63
Introduction 57
APPENDIX B
MICROSOFT IPP
INTRODUCTION
The Microsoft Internet Printing Protocol (IPP) allows printing over the Internet. Windows 2000 includes support for this protocol. There are several steps involved in implementing the Microsoft IPP Client program:
Setting up the Xpress T9412i(n) printer
Setting up the Server IIS
Setting up a Win 2000 Client or
Setting up a Win 95/98/Me Client
INSTALLING MICROSOFT IPP
Set Up the Xpress T9412i(n) Printer
Before a user can send a job to a print queue that is visible by means of print Web pages, driver files must be sent from the print server and installed on the user’s system. This installation operation occurs when a user views a print queue’s Web page and then selects its installation page. (The installation page cannot be replaced with a customized page.)
A user can install a URL-identified printer by running the Add Printer Wizar d explicitly. When a user specifies a URL to the Add Printer Wizard, the client always connects to the server using http.
note: This installation method must be used when
installing printers that contain their own network cards and are therefore not connected to a server.
The installation process is not customizable beyond specifying the contents of the printer .inf file, which is the same .inf file used to install the printer on the print server.
You need to install the printer driver for Windows 2000 and connect the printer. The printer can be connected to LPT1 connected on a network.
1. In the Printers folder, select TallyXpress T9412 PS and right click on Tally Xpress T9412 PS Properties.
2. In the Tally Xpress T9412 PS Properties window, select the Ports tab and checkmark the desired port.
3. In the Sharing tab, select Shared as:.
4. Click on Additional Drivers… to install additional drivers for Win 95/98/Me.
5. In the Additional Drivers window, checkmark the Environments and Versions you want to have installed.
6. In the Insert Disk window click OK.
7. Provide a path for the .inf file from the Xpress T9412 Series Solutions CD.
For example, XpressT9412i(n)\Windows 9x\PCL6
Printer Driver\PlugnPlay
8. In the General tab, select Print Test Page to make sure the printer is connected correctly.
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58 Appendix B, Microsoft IPP
Setting Up Server IIS
1. In the Windows 2000 Server window, select Start –> Programs –> Administrative Tools –> Internet Services Manager.
2. In the Internet Information Services window, right click on Printers and select Properties.
3. In the Printer Properties window, select the Directory
Security tab, and click on Edit… in the Anonymous access and authentication control section.
4. Checkmark Anonymous access and click OK.
5. In the Virtual Directory tab, make sure Read is checked and the Local Path is correct in the Local Path section.
6. Run mmc and enable policies, being sure that Web-based printing On is enabled (the default if OFF.)
Setting up a Windows 2000 Client
1. Open IE http://131.241.45.116/printers/
131.241.45.166=IIS server.
2. Click on the printer you would like to install.
3. Under Printer Actions, click on Connect.
4. In the Add Web Printer Connection window, click Yes.
5. In the Digital Signature Not Found window, click Yes.
6. In the Enter Network Password window, fill in User Name and Password, and click OK. Installation is done.
Setting Up a Windows 98/Me Client
The set up is the same for a Windows 98 or Windows Me Client as the set up for Windows 2000. In case you do not see the link Connect, you must install additional software from Microsoft to enable IPP support.
VIEWING PRINTER WEB PAGES
Users can view Web pages that display the status of a Windows 2000 print server and its connected printers with any Internet browser executing on any type of client platform. Microsoft provides a set of server-resident HTML files that generate these Web pages. Web pages for the print server and for each server-installed printer can be referenced by a client browser using URLs. Additional pages can be referenced by links from these pages.
For a Windows 2000 print server to support Web pages, it must be running either Windows 2000 Server software with the Microsoft Internet Information Server (ISS), or Windows 2000 Professional software with the Microsoft Peer Web Server.
To view a print server page, specify the following URL format:
HTTP://ServerName/Printers
where ServerName is the server name (either a DNS name for Internet connections, or a WINS name for Intranet connections.) The URL points to an HTML file that generates the print server’s page.
The server page provides a link to a print queue page for each print queue available on the server . Shar ed print queues can be accessed by all users. You can also reference the print queue pages for shared printers by specifying a URL with the following format:
HTTP://ServerName/ShareName
where ShareName is the print queue’s share name, as specified in its property sheet.
When you select a printer’s link within the print folder, Microsoft Internet Explorer is automatically started and the print queue pages’s URL is accessed. Alternately, as already described, you can view a print server page or a print queue page by specifying the page’s URL to any HTML browser.
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Web JetAdmin 6.0 59
APPENDIX C
WEB JETADMIN
WEB JETADMIN 6.0
Copying the Web JetAdmin Files
Before you can begin installing Web JetAdmin 6.0, you need to copy the files from the Xpress T9412 Series Solutions CD to your computer.
Copy the directory at tally_xpress_t9412n to WJA’s directory, the default directory path is
C:\Program Files\HP Web JetAdmin\doc\devices
This includes the following files:
tally_xpress_t9412n.dao
txp9412.gif
txp9412i.gif
Installing Web JetAdmin 6.0
1. Launch Web JetAdmin 6.0. Before you can reset Discovery so that it can detect new devices (printers) you
must clear the cache.
2. From the opening screen, set the 1. Choose: drop-down menu to Preferences and the 2. Select: drop-down menu to Discovery. Click on the Go button.
3. On the next screen, select Advanced from the horizontal links menu. If Advanced does not appear, use the arrow to scroll to the right.
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60 Appendix C, Web JetAdmin
4. In the Discovery Configuration (Advanced) screen, click
on the Clear button next to the Clear Device cache query.
5. When the Requested Operation Succeeded screen appears click on the Return to Previous Page button.
6. When the Discovery Configuration (Advanced) screen reappears, 0 New Devices should be reported on the New devices link.
7. At the next screen check the query boxes as needed. Click
the Start button next to the Start Background Discovery query.
8. Wait until the Background Directory query is finished.
9. Click on the hyperlink at the bottom of the window to finish the installation.
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Web JetAdmin 4.0-5.6 61
WEB JETADMIN
10. In the new screen that appears select the New Devices
link. The new printer will be displayed in the list.
WEB JETADMIN 4.0-5.6
If you are using Web JetAdmin, you must copy certain files from the Xpress T9412 Series Solutions CD that came with your printer to Web JetAdmin folders so that the Tally Xpress T9412 will appear properly.
Locating and Copying the Files
This assumes your CD-ROM is drive E. Copy Files to corresponding WebJetAdmin Folders (Path may vary depending on your Web JetAdmin version)
Locate E:Network\Web JetAdmin\WJA
5.x\tally_xpress_t9412n.glf
Copy to C:\Program Files\HP Web
JetAdmin\doc\devices
Locate E:Network\Web JetAdmin\WJA
5.x\images\txp9412.gif
Copy to to C:\Program Files\HP Web
JetAdmin\doc\devices\images
Locate E: Network\Web JetAdmin\WJA
5.x\icons\txp9412i.gif
Copy to C:\Program Files\HP Web
JetAdmin\doc\devices\icons
Locate E:Network\Web JetAdmin\WJA
5.x\tally_xpress_t9412n
Copy all directory tally_xpress_t9412n to:
C:\Program Files\HP Web JetAdmin\doc\devices\
This includes the following files:
CoverOpen.gif
NoPaper.gif
NoToner.gif
OffLine.gif
PaperJam.gif
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62 Appendix C, Web JetAdmin
Installing Web JetAdmin 4.0-5.6
1. Launch Web JetAdmin 4.0-5.6.
2. In the W eb JetAdmin main page, click on Web JetAdmin Settings.
3. Click on Modify Discovery Settings on the right side under HP Web JetAdmin Global Settings.
4. This displays the Discovery Mechanisms page. Scroll down to the Clear Database section and click on the Clear! button.
5. The Success page appears. At the top of the frame, click the Discovery Settings button to re-enter the Discovery Mechanisms page.
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Web JetAdmin 4.0-5.6 63
WEB JETADMIN
6. Scroll down to the Start New Discovery section and click on the Start! button.Check to see if the Discovery is still in progress by clicking on the Discovery Settings button. If it is done, click on the Device button, then click on Search Now.
7. When the list of discovered printers is displayed, select your printer based on its Network/MAC Address from the Network Settings page.
You will then see the printer’s properties and status.
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64 Appendix C, Web JetAdmin
Page 71
Introduction 65
APPENDIX D
UPGRADING THE NIC FIRMWARE
INTRODUCTION
Located on the network interface card (NIC) are flash memory devices for storing the NIC firmware. The firmware contains instructions that are used by the NIC for communicating with a network. If for some reason the firmware must be upgraded, it can be easily done.
For information about NIC firmware upgrades, such as whether you need one or not, and how to receive them, visit Tally’s Web site at www.tally.com
PREREQUISITES
Before the NIC firmware can be upgraded, the following prerequisites must be met.
The NIC must be installed in the printer (see Chapter 2), physically connected to a network, and the NIC must be configured (see Chapter 4).
A Windows 95, 98, Me, NT 4.0, 2000 computer must be used for performing the upgrade.
The computer must be configured to use TCP/IP. See your Windows User Guide or the Windows Help System for information about how to determine this.
The IP Address for the computer must be known.
The Network Printer Manager must be installed in the computer (see Chapter 3).
A copy of the NIC firmware must be obtained from Tally’s Web site and stored on the computer.
note: Please be advised that the NPM utility used to
manage printers on a network does not support upgrading the flash firmware across different networks. In order to circumvent this limitation, you need to install the NPM utility on a PC located on the same network as the printer you are interested in upgrading.
UPGRADE PROCEDURE
After the following procedure is completed, the printer will automatically reset itself so it can begin receiving print jobs.
Note: Some of the following steps may appear to be
slow because of network traffic.
1. Click the Windows Start button, point to Programs, then Tally Printer Manager, and click Network Printer Manager to start the Tally Network Printer Manager.
Once the manager starts, it will begin searching the network for the printer. Every Xpress T9412i(n) printer that is found will be listed in the Network Printer Manager.
2. From the Maintenance menu, select Upgrade Firmware to open the Choose the Upgrade Firmware File dialog box.
3. From the list, select the printer that must have it’s NIC firmware upgraded.
4. Click Browse to open the Open dialog box.
5. Navigate to the location of the upgrade file then select it.
6. Click Open to return to the Choose the Upgrade Firmware File dialog box.
7. Click Start to begin upgrading the firmware.
8. When the upgrade is completed, click OK.
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66 Appendix D, Upgrading the NIC Firmware
Page 73
Ozone Emission 67
SAFETY INFORMATION
APPENDIX E
SAFETY INFORMATION
OZONE EMISSION
The corona assemblies found in laser printers and photocopiers generate ozone gas (O3) as a by-product of the electrophotographic process. Ozone is only generated while the printer is printing while the coronas are energized.
UL Standards for Ozone
The only existing standard for ozone emissions has been established by Underwriters Laboratory (UL). All Tally Xpress family printers meet this standard when shipped from the factory to our customers.
Employer Responsibilities
Because ozone can be an irritant, various regulatory agencies have established limits to the amount of ozone to which employees may be exposed. The employer is responsible for providing a safe work environment that meets the agencies’ standards.
Recommendations for Minimizing Ozone Exposure
Almost all ozone concerns arise from abnormal site or operating conditions. The following conditions may generate an ozone complaint:
Installation of multiple laser printers in a confined area
Extremely low relative humidity
Poor room ventilation
The exhaust port of the printer is directed towards the face of personnel
Read the installation instructions carefully before you plug in your printer, and follow all warnings
The existing ozone filter is in poor condition
Long continuous printing is combined with any of the above
Inspect your work environment for the operating conditions listed above if you believe ozone emissions are a problem in your area. Some people may be ultra-sensitive to ozone odor. If these situations are encountered, it is advisable to position the printer away from the sensitive user.
Laser Safety
This printer is certified as a Class 1 laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968. This means that the printer does not produce hazardous laser radiation.
Since radiation emitted inside the printer is completely confined within protective housings and external covers, the laser beam cannot escape from the machine during any phase of user operation.
CDRH Regulations
The Center of Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration implemented regulations for laser products on August 2, 1976. These regulations apply to laser products manufactured after August 1, 1976. Compliance is mandatory for products marketed in the United States. The printer’s front panel indicates compliance with the CDRH regulations and must be attached to laser products marketed in the United States.
Caution! Use of controls, adjustments, or
performance of procedures other that those specified in this user’s guide may result in hazardous radiation exposure.
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68 Appendix E, Safety Information
FCC STATEMENT
For United States
Federal Communications Commission Radio Frequency Interference Statement.
WARNING! Changes or modications to this unit not
expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
note: This equipment has been tested and found
to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user should to try to correct it by the following measures:
Reorient or relocate the receiving antenna
Increase the separation between the equipment and receiver
Connect the equipment to an outlet on a circuit different from the one to which the receiver is connected
Consult the dealer or an experienced radio or TV technician for help
Use a shielded and properly grounded I/O cable to ensure compliance of this unit to the specified limits of the rules.
If your printer is the Tally Xpress T9412n model or if you have installed the optional Network Interface Card (NIC), the printer meets the requirements of FCC Class A when connected to an Ethernet cable.
For Canada
This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of the Canadian Department of Communications.
Le présent appareil numerique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de Classe B présentes dans le règlement sur le brouillage radioélectriques édicaté par le Ministère de Communications du Canada.
Declaration of Conformity
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
This device may not cause harmful interference.
This device must accept any interference received, including interference that may cause undesired operation.
U.S. Responsible Party: Address:
Tally Printers P.O. Box 97018 Kent, WA 98064-9718
Telephone Number: 800-338-3010
Type of product: Laser Printer Equipment Classification: Class B Peripheral Model: Xpress T9412i, Xpress T9412n
We hereby declare that the equipment specified above conforms to the technical standards as specified in the FCC Rules.
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69
Index
Numerics
10/100Base-TX Ethernet 1
A
alerts, creating 39 AppleTalk
configuring from Network Printer
Manager 37
configuring from Web pages 43
B
bindery queues 23 BOOTP 13
C
cabling 4 CDRH regulations 67 change password (Web page) 45 configuration page, NIC 42 connecting the printer 3, 8
D
default gateway 13 defaults
restoring 9 DHCP 13 Dynamic Host Configuration
Protocol 14
F
FCC statement 68
H
hardware connections 52 Home Page (Web page) 41
I
Installing Web JetAdmin 4.0-5.6 62 Internet Explorer 58 IP address 3, 14
assigning 11
assigning using ARP 14
assigning using DHCP 14 obtaining 11
IPP 18, 45
Microsoft 57
IPP client
Tally 19 IPP client (Tally) 45 IPP configuration (Web page) 43
L
laser safety 67 LPR printing 16, 30
M
Macintosh
driver installation 29
network configuration 30
troubleshooting 55 MacOS 29 Microsoft Internet Printing Protocol 57
Set Up a Windows 98 Client 58
Set Up Server IIS 58 Microsoft IPP
Installing 57
N
naming the printer
from Network Printer Manager 36 NDS queues 21 NetWare 21
troubleshooting 53
Windows 2000 clients 26
Windows 95/98/Me clients 25
Windows NT clients 25 NetWare, configuring
from Network Printer Manager 37
from Web pages 42 Network Administration Page 53 Network Administration Web pages 41 Network Interface Window 36 network operating systems 2 Network Printer Manager 3, 4
installing 10
network configuraton sheet 51 network setup tasks 3 NIC 1, 3
connection 53 features 9 installing 5 resetting 9
status lights 9 NIC firmware 4 NIC flash memory 4 NIC status lights 9
troubleshooting 53 NOS 2 NPM 3, 4, 10
troubleshooting 54
O
Operator Panel commands
from Network Printer Manager 37 Operator Panel window 38 ozone 67
P
PCONSOLE 53 peer-to-peer printing 15 port 631 20 print clients 2 printer drivers 2 Printer Status Window 39 printer Web pages 4, 58 Protocol Statistics
viewing from NPM 40
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70 Index
R
RARP 14 requirements
software 2
S
safety 67 SCO OpenServer 5.x 33
adding printer 33
SNMP traps, creating 37, 43 software requirements 2 Solaris 2.x 31
add printer 31 stepping text 31 subnet mask 13 Tally T9412i/T9412n Web pages 41
T
Tally IPP 18 Tally IPP Client 45
Operations Menu 48
Options Menu 48
The Address Bar 46
The Document Window 46
The Printer Attributes Window 46
The Printer Menu 46 TCP/IP 12, 18 TCP/IP configuration (Web page) 42 TCP/IP, configuring
from Network Printer Manager 36
from web pages 42 twisted pair cable 1
U
UNIX
Admintool 32
Host Table 32
lpsystem 31
printer installation 31
set printing mode 31
W
Web JetAdmin 61
copy files 61 locate files 59, 61
settings 62 Web JetAdmin 6.0 59 Windows 2000
Microsoft IPP 58
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