Tally DT-230, DT-210 User Manual

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Tally Dascom DT-210/230

Important Safety Instructions (English)

Read the following instructions thoroughly before starting up your printer.

• Never carry out maintenance or repair work yourself. Always contact a qualified service technician.

• Keep this Operator’s Manual in a place which is easily accessible at all times.

• Place the printer on a solid and even base so that it cannot fall.

• Never place the printer in the vicinity of inflammable gas or explosive substances.

• Ensure the printer is connected to a socket with the correct mains voltage.

• Always disconnect the printer from the mains before opening the device to perform maintenance work or remedy errors.

• Do not expose the printer to high temperatures, direct sunlight or dust.

• Keep all liquids away from the printer.

• Protect the printer from shock, impact and vibration.

• Make sure that both of the printer and the computer are switched off before connecting the data cable.

• The print head will become very hot during printing; avoid contact with the print head after printing has finished.

• Do not perform any operation or action in any way other than those provided in this manual. When in doubt, contact your dealer or your customer support.

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Wichtige Sicherheitshinweise (German)

Lesen Sie bitte diese Sicherheitshinweise durch, bevor sie den Drucker in Betrieb nehmen.

 Führen Sie Wartungsarbeiten und Reparaturen keinesfalls selbst aus, sondern verständigen Sie immer

einen qualifizierten Servicetechniker.

 Bewahren Sie diese Dokumentation an einem jederzeit zugänglichen Ort auf.

 Den Drucker auf stabilem und ebenem Untergrund so aufstellen, dass er nicht zu Boden fallen kann.

 Stellen Sie den Drucker keinesfalls in der Nähe von leicht entzündlichen Gasen oder explosiven Stoffen

auf.

 Den Drucker nur an eine Steckdose mit der richtigen Spannung anschließen.

 Wenn Sie den Drucker vom Netz trennen wollen, den Drucker ausschalten und immer den Netzstecker

an der Steckdose ziehen.

 Den Drucker weder hohen Temperaturen noch direktem Sonnenlicht und Staub aussetzen.

 Keine Flüssigkeiten mit dem Drucker in Berührung bringen.

 Den Drucker keinen Erschütterungen, Stößen oder Vibrationen aussetzen.

 Sicherstellen, dass der Drucker und der Computer ausgeschaltet sind, bevor das Datenkabel

angeschlossen wird.

 Der Druckkopf wird während des Druckens heiß. Vor dem Berühren deshalb einige Zeit abkühlen

lassen.

 Weichen Sie bei der Bedienung des Druckers nicht von den Anweisungen in der Dokumentation ab. Bei

Unklarheiten wenden Sie sich bitte an Ihren Händler oder Ihren Kundendienst.

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III

Consignes importantes de sécurité (French)

Lire attentivement les instructions suivantes avant de mettre l’imprimante en service.

 Ne jamais effectuer soi-même les travaux d’entretien et de réparations. Contacter toujours un

dépanneur qualifié.

 Placer l’imprimante sur un support stable de façon à ce qu’elle ne puisse pas tomber.

 Ne jamais placer l’imprimante à proximité de sources de gaz aisément inflammables ou de substances

explosives.

 Ne connecter l’imprimante à une prise que lorsque la tension est correcte.

 Pour déconnecter l’imprimante de l’alimentation principale, mettre l’imprimante hors tension et toujours

débrancher le connecteur secteur de la prise murale.

 Ne pas exposer l’imprimante à des températures élevées, à la lumière directe du soleil ou à la

poussière.

 Ne pas mettre l’imprimante en contact avec des liquides.

 Ne pas exposer l’imprimante à des chocs, impacts ou vibrations.

 S’assurer que l’imprimante et l’ordinateur sont hors tension avant de connecter le câble de données.

 La tête d’impression est brûlante pendant l’impression. C’est pourquoi laissez-la refroidir quelques

instants avant d’y toucher.

 N'exécutez aucune opération ni action d'une autre manière que celle indiquée dans ce manuel. En cas

de doute, veuillez contacter votre distributeur ou service après-vente.

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Tally Dascom DT-210/230

Indicazioni di sicurezza importanti (Italian)

Prima di mettere in funzione la stampante, leggere attentamente le seguenti indicazioni.

Non eseguire mai da sé gli interventi di manutenzione e riparazione, ma rivolgersi sempre a un tecnico di assistenza qualificato.

 Conservare le presenti istruzioni per l’uso in un luogo sempre accessibile.

 Collocare la stampante su una superficie stabile, per evitare che cada a terra.

 Non collocare la stampante in prossimità di gas facilmente infiammabili o di sostanze esplosive.

 Collegare la stampante a una presa di corrente con tensione adeguata.

 Per scollegare la stampante dalla rete di alimentazione, spegnere la stampante e disinserire sempre il

connettore di rete dalla presa.

 Non esporre la stampante ad elevate temperature né alla luce solare diretta e alla polvere.

 Evitare il contatto della stampante con liquidi.

 Non esporre la stampante a colpi, scosse o vibrazioni.

 Verificare che la stampante e il computer siano spenti prima di collegare il cavo di trasmissione dati.

 Durante la stampa, la testina si surriscal-da notevolmente. Prima di toccarla, se necessario opportuno

quindi lasciarla raffreddare qualche istante.

 Non eseguire alcuna operazione o azione se non nella maniera descritta nel presente manuale. In caso

di dubbio, contattare il rivenditore o dalla società incaricata dell’assistenza.

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Instrucciones de seguridad importantes (Spanish)

Lea las siguientes instrucciones con esmero antes de poner la impresora en servicio.

Nunca lleve a cabo trabajos de mantenimiento o reparación Ud. mismo, sino consulte a un técnico de servicio calificado.

 Guarde las presentes instrucciones de servicio en un lugar de fácil acceso en cualquier momento.

 Ponga la impresora sobre un base estable de manera que no pueda caer al suelo.

 Nunca coloque la impresora en la vecindad de gases de fácil inflamabilidad o sunstancias explosivas.

 Asegure conectar la impresora sólo a un enchufe con un voltaje correcto.

 Cuando quiera desconectar la impresora de la red, apague la impresora y siempre tire la clavija de

alimentación del enchufe.

 No exponga la impresora a temperaturas altas, a la luz solar directa y al polvo.

 No ponga la impresora en contacto con fluidos.

 Nunca exponga la impresora a sacudidas, choques o vibraciones.

 Asegúrese de que la impresora y el ordenador estén apagdos antes de conectar el cable de datos.

 La cabeza de impresión se pone muy caliente durante la impresión. Por lo tanto, deje enfriarlo algún

tiempo antes de tocarla.

 No permita que se realice cualquier operación o acción de una forma diferente a lo que se señala en el

manual. En caso de duda, póngase en contacto con su comerciante o con su servicio post-venta.

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Правила по технике безопасности. (Russian)

Прочитайте, пожалуйста, инструкцию по технике безопасности перед включением в работу принтера.

 Не выполняйте технические работы и ремонт техники самостоятельно, но сообщайте о

неисправностях квалифицированным сервисным техникам.

 Данная инструкция должна быть всегда доступна каждому пользователю.

 Установите принтер на ровном и стабильном месте так, чтобы он не смог упасть на пол.

 Ни в коем случае не ставьте принтер вблизи легко воспламеняющихся газов и взрывчатых

веществ.

 Включайте принтер в розетку только с соответствующим напряжением.

 Если Вы хотите отключить принтер от напряжения, сначала выключите принтер сам и затем

выньте штекер из розетки.

 Берегите принтер от нагревания, от попадания на него прямых солнечных лучей и пыли.

 Не допускайте попадания жидкости на принтер.

 Нельзя подвергать принтер тряске, ударам и вибрации.

 Убедитесь, что принтер и компьютер выключены, только после этого соедините принтер с

компьютером.

 Печатающая головка нагревается во время работы принтера. Поэтому подождите какое-то время,

прежде чем дотронуться до нее.

 Пользуйтесь принтером так, как это написано в документации. Если у Вас возникают неясности,

обращайтесь с вопросами к Вашим продавцам или в сервисный центр.

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VII

Instruções Importantes sobre Segurança (Portuguese)

Leia as instruções de segurança antes de usar a impressora.

 Consulte sempre um técnico qualificado para executar uma reparação .

 Coloque a impressora sobre uma base sólida e nivelada, para que ela não sofra quedas.

 Jamais instale a impressora nas proximidades de lugares onde haja gás inflamável ou substâncias

explosivas.

 Assegure-se de conectar a impressora à tomada elétrica com a voltagem apro-priada.

 Quando desligar a impressora da rede, desligue sempre a impressora e retire o cabo da tomada.

 Não exponha a impressora a temperaturas altas ou luz solar direta.

 Não aproxime substâncias líquidas da impressora.

 Proteja a impressora de choques, impactos e vibrações.

 Desligue a impressora e o computador antes de conectar o cabo da rede.

 A cabeça da impressora pode ficar muito quente . Portanto, espere algum tempo antes de tocá-la.

 Não faça nenhuma operação ou ação além das recomendadas neste manual. Em caso de dúvida,

contate seu revendedor ou companhia de serviço.

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VIII

Önemli Güvenlik Talimatları (Turkish)

Lütfen, yazıcıyı işletime geçirmeden önce bu güvenlik talimatlarını bütünüyle dikkatle okuyun.

 Bakım ve tamir çalışmalarını kesinlikle ve hiçbir surette kendi başınıza yapmayın; her zaman kalifiye bir

uzman servis-teknisyenine haber verin.

 Yazıcıyı, üzerinden yere düşmesi mümkün olmayacak sabit ve düz bir zemine yerleştirin.

 Yazıcıyı kesinlikle ve hiçbir surette kolayca yanabilecek gaz veya patlayıcı maddeler içeren nesnelerin

yakınına koymayın.

 Yazıcı akım kablosunu sadece doğru gerilime sahip bir prize takın.

 Yazıcıyı şebeke ağından ayırmak istediğinizde, yazıcıyı kapatın ve ağ-fişini her zaman prizden çıkartın.

 Yazıcıyı ne yüksek ısılı ne de doğrudan güneş ışığına ve toza mâruz kalan mekânlarda bulundurun.

 Yazıcı hiçbir sıvı maddeyle temasta olmamalıdır.

 Yazıcı hiçbir sarsıntıya, darbeye veya titreşime mâruz kalmamalıdır.

 Veri kablosu bağlanmadan önce hem yazıcının hem de bilgisayarın kapalı olduklarından emin

olmalısınız.

 Yazıcının başı basma esnasında yüksek ısıya ulaşıyor. Bu yüzden lütfen dokunmadan önce kısa süre

soğumasını bekleyin.

 Yazıcının işletimi ve kullanımında bu dokümantasyondaki talimatların hiç dışına çıkmayın. Sorunlu

görünen hususlarda lütfen imâlatçınıza veya müşteri hizmetleri servisinize başvurun.

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TRADEMARK ACKNOWLEDGEMENTS

“EPSON” is a trademark of Epson America Incorporated.

“Centronics” is a trademark of Centronics Data Computer Corporation.

“DOS” is a trademark of Microsoft Corporation.

“Windows”, “Windows 7”, and “Windows XP” are trademarks of Microsoft Corporation.

All other product names and company names appearing in this manual are the registered trademarks or

trademarks of the individual companies.

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TABLE OF CONTENTS

TABLE OF CONTENTS ............................................................................................................................ I

1 PRINTER INSTALLATION GUIDE ........................................................................................................ 1

1.1 Unpacking the printer .................................................................1

1.2 Placing the printer ....................................................................2

1.3 Printer components ...................................................................3

1.4 Connecting the interface cable .........................................................4

1.5 Connecting the mains power ...........................................................5

1.6 Adjusting the near end sensor .........................................................6

1.7 Installing Roll Paper ..................................................................7

1.7.1 Installing 80mm Roll Paper ..........................................................7

1.7.2 Installing 58mm Roll Paper ..........................................................8

1.8 Installing the interfaces ................................................................9

1.9 Installing the standard option and optional kits ...........................................11

1.10 Installing the printer driver ............................................................12

2 CONTROL PANEL OPERATION .......................................................................................................... 20

3 SETTING DIP SWITCHES ..................................................................................................................... 21

4 TROUBLESHOOTING ........................................................................................................................... 24

4.1 Troubleshooting .....................................................................24

4.2 Removing Jammed Paper ............................................................25

4.3 Cleaning Thermal Print Head .........................................................26

4.4 Logo Storage and NVRAM ...........................................................26

5 SPECIFICATION................................................................................................................................ 27

5.1 Printer specification..................................................................27

5.2 Interfaces ..........................................................................29

5.2.1 Power Supply interface ............................................................29

5.2.2 USB interface .....................................................................29

5.2.3 Cash Drawer interface .............................................................30

5.2.4 Serial interface ....................................................................30

5.2.5 Parallel interface ..................................................................31

5.2.6 Ethernet interface .................................................................32

5.2.7 Wi-Fi interface ....................................................................32

5.3 Paper specification ..................................................................33

6 CHARACTER CODE PAGES ................................................................................................................ 35

7 PRINTING CONTROL COMMAND SETS ............................................................................................ 50

FCC STATEMENT..................................................................................................................................... 54

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1 Printer installation guide

1.1 Unpacking the printer

Open the packaging, lift the printer out of the cardboard box and remove the remaining packaging material. Check the printer for any visible transport damage and missing items. If you find any transport damage or any accessories are missing, please contact your dealer for assistance.

Note: Please keep the packaging material for future transportation. The shipping list varies with different customized order requirements.

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1.2 Placing the printer

Place the printer on a solid, flat, stable surface; ensuring that the printer is positioned in such a way that it cannot move, and that there is easy access to the control panel and paper input devices. Also ensure that there is enough space for sufficient ventilation and for the printed output.

When selecting the printer location, observe the following additional instructions:

 Never place the printer near to any flammable gas or explosive substances.

 Do not expose the printer to direct sunlight. If you cannot avoid placing the printer near a window,

protect it from the sunlight with a curtain.

 When connecting a computer to the printer, make sure the maximum recommended cable length

is not exceeded.

 Ensure sufficient distance between the printer and any heating devices or radiators.  Avoid exposing the printer to extreme temperature or air humidity fluctuations. Avoid exposure to

dusty environments.

 It is recommended the printer is installed in a position which reduces noise exposure to the work

place during printing.

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1.3 Printer components

Printer components and functions are shown as below:

Component Function

Printer Cover Open the cover when loading or reloading roll paper.

Control panel Shows printer status for printer function setup.

Power switch Powers printer ON or OFF.

Cutter Cover Protect the auto-cutter and open it when paper jam occurs.

Cover Open Button Open the Printer Cover.

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1.4 Connecting the interface cable

The USB, Cash Drawer, Serial/Parallel/Ethernet/Wi-Fi interface ports are located at the rear of the printer. Choose the interface which suits your system.

Note:

Make sure the printer and the computer are switched off before connecting or disconnecting the interface cable to prevent electrical damage to the interface ports.

Component Function

Power supply Interface Connects power cord to the printer.

Cash Drawer Interface Connects Cash Drawer interface cable from the cash drawer.

USB Interface Connects USB interface cable from the host.

Flexible Interface Board Connects serial I/F, Parallel I/F, Ethernet I/F or Wi-Fi I/F from the host.

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1.5 Connecting the mains power

 Checking the printer voltage

Make sure that the device has been set according to your country’s power supply voltage. To do this, check the rating plate at the rear of the printer. Contact your dealer if the setting is incorrect.

Never switch on the printer if the voltage setting is incorrect; this may result in electrical damage to the printer.

1. Make sure the printer and the computer are powered off①.

2. Connect the power cord to the power adapter②, and connect the power adapter to the power supply

interface at the rear of the printer③. Ensure the power cord is securely connected. Connect the power cord plug to a mains socket on the wall④.

 Power on and power off

1. Press the power switch to the “I” position to turn on the printer.

Upon power-on, the Power LED indicator light up.

2. Press the power switch to the “O” position to turn off the printer.

Note:

1. After switching off the printer, wait at least 5 seconds before powering on again. Otherwise, it may cause

damage to the printer.

2. Please disconnect the power cord if the printer will not be used for a long time.

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1.6 Adjusting the near end sensor

Open the printer cover you will see a black lever inside as shown below.

The DT-230 has a paper near-end sensor that provides notice that the paper roll is nearly exhausted. When the paper is running low, the paper LED is lit red.

If you find that there is not enough paper remaining on the roll when the near-end sensor is triggered, you can change the near-end sensor setting.Rotate the near-end lever at front or rear position.

The paper near end lever is continuously adjustable from “1”to”6”.

1.Minimum paper remains until paper end,paper roll diameter about 25.9mm.

2. Paper remains until paper end, paper roll diameter about 26.9mm.

3. Paper remains until paper end, paper roll diameter about 28.3mm.

4. Paper remains until paper end, paper roll diameter about 29.7mm.

5 .Paper remains until paper end, paper roll diameter about 31.8mm.

6.Maximun paper remains until paper end,paper roll diameter about 32.6mm.

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1.7 Installing Roll Paper

1.7.1 Installing 80mm Roll Paper

1. Press the cover open button to open the cover.

2. The correct installing direction of the roll paper.

3. Remove any used roll paper core, and load the new roll paper.

4. Pull out some paper over cutter cover as shown on the left below①, then close the cover② and tear off the

paper as shown on the right below③.

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1.7.2 Installing 58mm Roll Paper

If you want to install 58mm roll paper, open the printer cover, you will see an inserter on the right side of the paper warehouse. Move this inserter to the specified position on the middle of the warehouse. Then you can install the 58 roll paper as 80mm roll paper installed above.

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1.8 Installing the interfaces

 USB interface

 Cash Drawer interface

 Parallel interface

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 Serial interface

 Ethernet interface

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1.9 Installing the standard option and optional kits

 Interface Cover (Standard Option)

Adjust the relative positions between interface cover and printer as shown below, and push the interface cover as arrow shown below.

 Splash Cover (Optional Kit)

Slip the fixed hooks on both sides of splash cover into the relative installing hole position on the printer, and close the splash cover.

 Hanging Plate (Optional Kit)

1. Lock the hanging plate on the lower case of the printer with screws①;

2. Align the positioning holes of the hanging plate and plug into the fixed screws on the wall②.

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1.10 Installing the printer driver

Installing the Windows Driver (Compatible with Windows XP/7)

Note:

Power off the printer before running the printer driver setup.

Your printer CD-ROM comes with Windows drivers. Go to the Drivers folder and run the installer “DriverSetup.exe”.

Installation guide for USB, serial and parallel driver program

1. Double click the “DriverSetup”. You will see the screen as below. Choose “English” and then click “OK” to

continue.

2. You might see the screen as below. Please click “Next” to continue.

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3. Choose the desired port to use, after selecting the “Port” option (USB001 for USB port, com1 for serial port and

LPT1 for parallel port), click “Next” to continue.

4. Click “Finish” to finish the installation process successfully.

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Installation guide for Ethernet and Wi-Fi driver program

1. Install the printer driver as USB installation.

2. Click “Start” → “Control Panel” → “Hardware and Sound” → “Devices and Printers”, right click on the DT-230

Printer Driver, and then click “Printer Properties”.

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3. Then you will see the screen as below. Click “Ports” → “Add Port”.

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4. Select “Standard TCP/IP Port”, and click “New Port ”.

5. You will see the screen as below, cilck “Next” to continue.

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6. Complete the “Printer Name or IP Address” and “Port Name”.

7. Click “Next” to access the screen as below.

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8. And then you will see the screen as below, click “Next” to continue.

9. Click “Finish” to complete the printer driver installation.

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10. Click “Start” → “Control Panel” → “Hardware and Sound” → “Devices and Printers”, right click on the DT-230

Printer Driver, and then click “Printer Properties”. Then click “Ports” → “Configure Port”, finish the setup parameter in the screen as below. Click “OK” to finish the setup.

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2 Control panel operation

 LED indicators and key

Feed key

Press Feed key to feed paper.

Power LED

Power LED turns on while printer is powering on.

Error LED

Error LED turns on means error occurs.

Paper LED

Paper LED turns on means paper near end or paper end.

 Self-test

Turn off the power after roll paper loaded, hold down the Feed key while printer is powering on, then the self-test page is printed out. "If you want to continue SELF-TEST printing, please press Feed key." would be printed out after the current printer status is printed, also Paper LED would be turned on; Press Feed key to continue the character printing. After a number of lines are printed, the printer indicates the end of the self-test by printing "*** completed ***".

 Hexadecimal Dumping

Open the Printer Cover, load roll paper and turn the power on while holding down Feed key, and then close the Printer Cover, the printer would run Hexadecimal Dumping printing mode. Press Feed key for three times to exit Hexadecimal Dumping printing mode.

 LED indicators

Description POWER ERROR PAPER BEEPER

Printer Cover is open On On On

Short beep for twice and long

beep for once

Roll paper is sufficient On Off Off No beep Roll paper end On On On Short beep for three times

oll paper near end

Off On No beep

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3 Setting DIP Switches

You will see a metal plate on the bottom of the printer. Remove the metal plate with a screwdriver you will find two DIP switches on the main control board as showm below.

There are two DIP switch banks on the main controller board (SW1 and SW2), eight DIP switches for each bank. These DIP switches can be set on/off, using the tip of a tool, such as a small screwdriver.

The printer parameter such as printer density, baud rate, and auto-cutter enable/disable etc. can be set via these two DIP switches as follows.

Note: New DIP switch settings are enabled after the printer is turned on!

DIP Switch 1

DIP Switch 2

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 Serial Interface (RS-232C)

· DIP Switches 1

SW Function

OFF Default

1-1

Auto Line Feed

Enable

Disable

OFF 1-2 Handshaking

XON/XOFF

DTR/DSR

OFF 1-3 Data Length

7bits

8bits

OFF 1-4 Parity Check

Yes No OFF 1-5 Parity Selection

EVEN

ODD

OFF 1-6 Baud Rate Selection

(bps)

Refer to the following table 1

OFF 1-7 ON 1-8 OFF

· DIP Switches 2

SW Function

OFF Default

2-1

Reserved

- -

OFF

2-2 Internal bell control

Internal bell disable

Internal bell enable

OFF

2-3 Auto Cutter

Disable

Enable

OFF

2-4

BUSY Condition

Receive Buffer Full

* Offline

* Receive Buffer

Full

OFF

2-5

Print Density

Refer to the following table 2

OFF 2-6 OFF 2-7 OFF 2-8 Near

End Sensor Status

Disable

Enable

OFF

 Parallel and USB2.0 Interface

· DIP Switches 1

SW Function

OFF Default

1-1

Auto Line Feed

Enable

Disable

OFF 1-2

1-8

Reserved

- -

OFF

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· DIP Switches 2

SW Function

OFF Default

2-1

Reserved

- -

OFF 2-2 Internal bell control

Internal bell disable

Internal bell enable

OFF 2-3 Auto Cutter

Disable

Enable

OFF

2-4

BUSY Condition

Receive Buffer Full

* Offline

* Receive Buffer

Full

OFF

2-5

Print Density

Refer to the following Table 2

OFF 2-6 OFF 2-7 OFF 2-8 Near

End Sensor Status

Disable

Enable

OFF

• Table 1 – Baud rate (bps) Selection

Transmission Speed

1-6 1-7 1-8

Default

2400

OFF OFF

19200

4800

OFF ON 9600

OFF ON OFF 19200

OFF OFF OFF 38400

OFF ON ON 57600

OFF OFF ON 115200

ON ON ON

• Table 2 – Print Density Selection

2-5 2-6 2-7 Print

Density

(Mono

color)

Default

ON ON

Reserved

1(Light)

2 OFF OFF Reserved

2 ON

OFF Reserv

ed 3 OFF ON Reserved

4(Dark)

 Auto Cutter Enable / Disable selection

Dip Switch

Set 2 SW 2-3 ON Auto

Cutter

Disabled

OFF Auto

Cutter

Enabl

Application

Ignores

Auto

Cutter

error

for continuous

printi

ng.

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Tally Dascom DT-210/230

4 Troubleshooting

Your printer is extremely reliable, but occasionally problems may occur. This chapter provides information on some of the common problems you may encounter and how you may solve them. If you encounter problems that you can not resolve, contact your dealer for assistance.

Read the following instructions before maintenance and avoid operating beyond your capacity, so as to prevent injury to you and damage to the printer.

4.1 Troubleshooting

 LED indicator on the control panel and beeper alarm

Trouble Potential Problem Solution

No LEDs on

Incorrect power supply cable

connections and power outlet

Check the power supply cable connections and

the power outlet and correct them

The printer does not switch on

Switch on the printer

PCB damaged Contact your dealer for assistance

Paper LED always on

Paper near end

The roll paper is near end, the printer can work

normally

Error LED always on and

beeper alarms

Printer Cover open Close the Printer Cover

Paper and Error LEDs always on and beeper

alarms

Paper end Reload the roll paper

Error LED blinks and

beeper alarms

Thermal Print Head

overheated

Turn the printer off and resume when it cools

Overvoltage Print with specified voltage

Low-voltage Print with specified voltage

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Tally Dascom DT-210/230

 Troubles occur during printing

Trouble Potential Problem Solution

Coloured stripe in the paper

Paper near end Reinstall the roll paper

Blurred printing or spot

Incorrect roll paper installation

Check if the roll paper is installed

Unqualified roll paper Use recommended thermal roll paper

Dirty thermal head or print

rooler

Clean the thermal head or print rooler

Low Print density

Increase the print density level

Paper Jam Paper stucked

Open the printer cover, check the paper

path and remove jammed paper

Vertical print words missing

Dirty thermal head or print

Clean the thermal head or print rooler

Thermal head damaged Contact your dealer for assistance

4.2 Removing Jammed Paper

Do not touch the thermal print head because it becomes very hot after printing.

 Turn the printer off and press the cover open button.  Remove jammed paper, reinstall the roll, and close the cover.  If paper is caught in the cutter and you cannot open the printer cover, open the cutter cover as

shown on the left below.

 Turn the knob until the cutter blade returns to the normal position, as shown on the right below.

There is a label to assist you.

 Close the cutter cover.

 Open the printer cover and remove the jammed paper.

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Tally Dascom DT-210/230

4.3 Cleaning Thermal Print Head

After printing, the thermal print head becomes very hot. Be careful not to touch it and to let it cool before you clean it. Do not damage the thermal print head by touching it with your fingers or any hard object.

 Turn off the printer, open the printer cover, and clean the thermal elements of the print head with a

cotton swab moistened with an alcohol solvent (ethanol, methanol, or IPA).

 TallyDASCOM recommends cleaning the thermal head periodically (generally every 3 months) to

maintain receipt print quality.

4.4 Logo Storage and NVRAM

Support varied density bitmaps and download bitmap printing. Max. Size of each bitmap is 64K; the total size of bitmaps is 256K.

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Tally Dascom DT-210/230

5 Specification

5.1 Printer specification

Print Parameter

Print method

Direct thermal line printing

Resolution

203DPI, 8dots/mm

Print speed

DT-230: 260mm/s Default; 240-270mm/s adjustable via EDS. DT-210: 220mm/s Default; 210-230mm/s adjustable via EDS.

Print width

72mm (576dots)

Interface

USB (On-board) + Cash Drawer (On-board) + one optional interface (daughter board): Serial, Parallel, Ethernet, Wi-Fi or fiscal interface.

Print density

DT-230: Adjustable from level 1 to level 4 DT-210: Adjustable from level 1 to level 3

Power

consumption

51.6W(Normal) 7W(Standby)

Memory

RAM

1Mbytes

Flash

4Mbytes

Fonts

Characters per line

Font A, Special Font A: 48 cpl Font B, Special Font B: 64 cpl

User-defined

Support

Code page

21 code pages (PC437、Katakana、PC850、PC860、PC863、PC865、 PC737、ISO8859-7、WPC1252、PC866、PC852、PC858、KU42、 TIS11、TIS18、PC720、WPC775、PC855、PC862、PC864、ISO8859-15) (TBD)

Barcodes

UPC-A, UPC-E, EAN8, EAN13, CODE39, ITF, CODEBAR, CODE128, CODE93

PDR417, QR code

Graphics

Support varied density bitmaps and download bitmap printing (Max. size of each bitmap is 64K; the total size of bitmaps is 256K.)

Detect Function

Sensors

Paper End, Paper Near End, Paper Jam and Cover Open sensors.

Power Supply

External power adapter

Input

AC 100V-240V 50-60Hz

Output

DC 24V±5%, 2.1A, A-1009-3P interface

Paper Handle

Paper type

Standard Thermal Paper (The specific thermal roll paper type: Wangzi Paper PD160R is used.)

Paper width

79.5±0.5mm/57.5±0.5mm

Paper thickness

0.056~0.1mm (TBD)

Paper roll diameter

Max. OD ф83mm Min. ID ф13mm

Paper load

Upward cover open and Easy paper loading

Paper cut

Manual tear; Auto-cutter (hay cutter type), full cut and partial cut.

Emulation

ESC/POS Compatible command set

Noise

The noise level should be less than 50 dBA at 260mm/s printing speed (to be measured in accordance with ISO 7779).

Physical Spec.

Operating condition

5～45℃/10～95％RH

Storage condition

-10～50℃/10～95％RH

Dimensions

147×198×146 (L×W×H mm)

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Tally Dascom DT-210/230

Color

Black

Weight

Approx. 1.8kg

Optional Kits

splash cover and Hanging plate

Standard

Option

Interface cable cover

Reliability

TPH lifetime

150km

MTBF

360, 000 hours

Cutter lifetime

2,000,000 cuts

MCBF

15,000,000 lines

Software Function

Driver program

32bit: Windows (Win 7/Vista/XP/2000) 64bit: Windows (Win 7/Vista/XP/2000)

Utilities

Support

Certification

CCC,CE,UL,FCC,Energy Star

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Tally Dascom DT-210/230

5.2 Interfaces

Power Supply interface, USB interface and cash drawer interface are standard interfaces for the printer. Serial interface, Parallel interface, Ethernet interface and Wi-Fi interface are optional interfaces for the printer. The interface pin assignment is listed below.

5.2.1 Power Supply interface

Power Supply interface pin assignment

Pin Number Signal Name

1 +24 V 2 GND 3 N.C

SHELL F.G.

Power Supply connector diagram

Power Supply interface type

Printer end - Unetop DC-002 or similar products User end - Unetop DP-002 or similar products

NOTE: Be sure to ground the metal of the interface using the locking screw for the frame ground (FG).

5.2.2 USB interface

USB interface pin assignment

PIN No.

Description Classic wire color

1 VBUS

Red

2 D- White

3 D+ Green

GND

Black

USB interface connector diagram

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Tally Dascom DT-210/230

5.2.3 Cash Drawer interface

Cash Drawer interface pin assignment

Cash drawer interface with DC24V, 1A, RJ-11 6P type socket.

Pin. No.

Description

Direction

Frame Ground

- 2

Drawer

kick-out drive signal 1

Output

Drawer open/close signal

Input

+24V

- 5

Drawer kick

out drive signal 2

Output

GND -

Cash Drawer interface connector diagram

5.2.4 Serial interface

Serial interface pin assignment

Serial interface compatible with RS-232 standard, with 25 pin (D hole type) socket.

PIN No.

Description

PIN 1 Frame G

round

PIN 2 TXD

PIN 3

RXD

PIN 4

RTS PIN 5

Unconnected

PIN 6

DSR

PIN 7 Signal Ground

PIN 8~19

Unconnected

PIN 20

DTR

PIN 21~25

Unconnected

Note: User can gain the setting of interface via printing configuration sample; the default setting of serial interface is as follow, 384000 bps (baud rates), 8 bit (data bit), 1 bit (stop bit), no parity, support RTS/CTS handshaking protocol.

Serial interface connector diagram

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Tally Dascom DT-210/230

5.2.5 Parallel interface

Parallel interface pin assignment

Parallel interface with 36 pin CENTRONICS socket.

Pin No.

Signal From

Description

STB Signal; Data latch pulse, latch the data to the printer at the rising edge of the negative pulse.

2 H

Data

(The lowest bit)

3 H

Data

4 H

Data

5 H

Data

6 H

Data

7 H

Data

8 H

Data

9 H

Data

7 (The highest bit)

ACK Signal; Printer response signal, indicates that the printer has received the last byte of data; A negative pulse of about 1us.

11 P

Busy Signal;

The printer is busy; High level

indicate

that the printer can’t receive data.

12 P

PE Signal;

Paper end signal; High lev

l indicates that

the printer is paper end.

－

Unconnected

－

Unconnected

－

Unconnected

Logic Ground

Frame

Ground

, separated from logic ground.

－

Unconnected

19~30

Logic Ground

－

Unconnected

Printer error signal, low level indicates that error occurs in the pprinter; The error signal will output along with paper end signal.

Logic Ground

34~35

－

Unconnected

Note: H indicates that signal comes from Host computer; P indicates that signal comes from Printer.

Parallel interface connector diagram

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Tally Dascom DT-210/230

5.2.6 Ethernet interface

Ethernet interface pin assignment

Pin. No.

Name Description

TX+ Tranceive Data+

TX- Tranceive Data-

RX+ Receive Data+

n/c Not connected

RX- Receive Data-

n/c Not connected

Ethernet interface connector diagram

5.2.7 Wi-Fi interface

Wi-Fi interface accords with 2.4 GHz, IEEE Std. 802.11b™ standard.

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Tally Dascom DT-210/230

5.3 Paper specification

Printable Area

The printable area of a paper with width of 79.5 ± 0.5 mm {3.13 ± 0.02"} is 72.2 ± 0.2 mm {2.84 ± 0.008"} (576 dots) and the space on the right and left sides are approximately 3.7 ± 2 mm {0.15 ± 0.079"}.

Paper type Specified thermal paper Form

Roll paper

Size

Roll paper diameter 83 mm {3.27"} maximum Min. core diameter 13mm Take-up roll paper width 80 + 0.5/-1.0 mm Paper width 79.5 ± 0.5 mm

CAUTION

• Paper must not be pasted to the roll paper spool.

• The remaining amount of the roll paper when a roll paper near-end is

detected differs depending on the spool type.

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Tally Dascom DT-210/230

Printing and Cutting Positions

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Tally Dascom DT-210/230

6 Character code pages

 Common to all pages (International Character Set: USA)

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Tally Dascom DT-210/230

 Page 0 [PC437: USA, Standard Europe]

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Tally Dascom DT-210/230

 Page 2 [PC850: Multilingual]

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Tally Dascom DT-210/230

 Page 3 [PC860: Portuguese]

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Tally Dascom DT-210/230

 Page 4 [PC863: Canadian-French]

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Tally Dascom DT-210/230

 Page 5 [PC865: Nordic]

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 Page 17 [PC866: Cyrillic #2]

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 Page 18 [PC852: Latin2]

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 Page 19 [PC858: Euro]

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 Page 255 [User-defined page]

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Tally Dascom DT-210/230

 International Character Sets

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Tally Dascom DT-210/230

 Page 20 [KU42: Thai]

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Tally Dascom DT-210/230

 Page 21 [TIS11: Thai]

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 Page 26 [TIS18: Thai]

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Tally Dascom DT-210/230

 Page 32 [PC720: Arabic]

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Tally Dascom DT-210/230

7 Printing Control Command Sets

· Be compatible with EPSON TM-T88IV command sets;

· Support NV image and page mode printing.

List of Commands

Command

Name

Horizontal tab

Print and line feed

Print and return to standard mode (in page mode)

Print and carriage return

CAN

Cancel print data in page mode

DLE EOT Transmit real

time status

DLE ENQ

Send real

time request to printer

DLE DC4

Generate pulse in real

time

(

= 1) Execute power

off sequence

(

= 2) Clear buffer(s)

(

= 8) ESC FF

Print data in page mode

ESC SP

Set right

side character spacin

g ESC !

Select print mode(s)

ESC $

Set absolute print position

ESC %

Select/cancel user

defined character set

ESC &

Define user

defined characters

ESC

∗

Select bit

image mode

ESC

− Turn underline mode on/off

ESC 2

Select default line spacing

ESC 3

Set line spacing

ESC =

Select peripheral device

ESC ?

Cancel user

defined characters

ESC @

Initialize printer

ESC D

Set horizontal tab positions

ESC E

Turn emphasized mode on/off

ESC G

Turn double

strike mode on/off

ESC J

Print and feed paper

ESC L

Select page mode

ESC M

Select character font

ESC R

Select an international character set

ESC S

Select standard mode

ESC T

Select print direction in pag

e mode

ESC V

Turn 9

0

clockwise rotation mode on/off

ESC W

Set print area in page mode

ESC

\ Set relative print position

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Tally Dascom DT-210/230

Command

Name

ESC a

Select justification

ESC c 3

Select paper sensor(s) to output paper

end signals

ESC c 4

Select paper sensor(s) to stop printing

ESC c 5

Enable/disable panel buttons

ESC d

Print and feed

lines ESC p

Generate pulse

ESC t

Select character code table

ESC {

Turn upside

down print mode on/off

FS g 1

Write to NV u

er memory

FS g 2

Read from NV user memory

GS !

Select

character si

ze GS $

Set absolute vertical print position in page mode

GS ( A

Execute test print

GS ( D

Enable/disable real

time command

GS ( E

Set user setup commands

<Function 1> Change into the user setting mode. <Function 2> End the user setting mode session. <Function 5> Set the customized setting values. <Function 6> Transmit the customized setting values. <Function 11> Set the configuration item for the serial interface. <Function 12> Transmit the configuration item for the serial interface.

GS ( H

Req

uest transmission of response or status

<Function 48> Set the process ID response.

GS ( K

Select print control method(s)

<Function 50> Select the print speed.

GS ( L / GS 8 L

Set graphics data

<Function 48> Transmit the NV graphics memory capacity. <Function 50> Print the graphics data in the print buffer. <Function 51> Transmit the remaining capacity of the NV graphics memory. <Function 64> Transmit the key code list for defined NV graphics. <Function 65> Delete all NV graphics data. <Function 66> Delete the specified NV graphics data. <Function 67> Define the NV graphics data (raster format). <Function 69> Print the specified NV graphics data. <Function 112> Store the graphics data in the print buffer (raster format).

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Tally Dascom DT-210/230

Command

Name

GS ( k

Set up and print symbol

<Function 065> PDF417: Set the number of columns in the data region. <Function 066> PDF417: Set the number of rows. <Function 067> PDF417: Set the width of the module. <Function 068> PDF417: Set the row height. <Function 069> PDF417: Set the error correction level. <Function 070> PDF417: Select the options. <Function 080> PDF417: Store the data in the symbol storage area. <Function 081> PDF417: Print the symbol data in the symbol storage area. <Function 082> PDF417: Transmi

t the size information of the symbol data in the

symbol storage area.

<Function 167> QR Code: Set the size of module.

<Function 169> QR Code: Select the error correction level.

<Function 180> QR Code: Store the data in the symbol storage area.

<Function 181> QR Code: Print the symbol data in the symbol storage area. <Function 182> QR Code: Transmit the size information of the symbol data in

the symbol storage area.

GS ∗

Define downloaded bit image

GS /

Print downloaded bit image

GS :

Start/end m

acro definition

GS B

Turn white/black reverse print mode on/off

GS H

Select print position of HRI characters

GS I

Transmit printer ID

GS L

Set left margin

GS P

Set horizontal and vertical motion units

GS V

Select cut mode and cut paper

GS W

Set prin

t area width

GS \

Set relative vertical print position in page mode

GS ^

Execute macro

GS a

Enable/disable Automatic Status Back (ASB)

GS f

Select font for HRI characters

GS g 0

Initialize maintenance counter

GS g 2

Transmit maintenance counter

GS h

Set bar code height

GS k

Print bar code

GS r

Transmit status

GS w

Set bar code width

FS p Print NV bit image FS q Define NV bit image GS v 0 Print raster bit image

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Tally Dascom DT-210/230

The commands listed below in the first column are defined as “obsolete commands” in the ESC/POS command system.

This printer supports both upward-compatible commands and obsolete commands. However, the upward-compatible commands are recommended to use.

Obsolete command

Upward

compatible command

ESC i

Partial cut (one point left uncut

) GS V

ESC m

Partial cut (three points left uncut)

GS V

ESC u

Transmit peripheral device status

GS r

ESC v

Transmit paper sensor status

GS r

FS p

Print NV bit image

GS ( L

FS q

Define NV bit image

GS ( L

GS v

Print raste

r bit image

GS ( L

NOTE: “Obsolete commands” are commands that are supported by legacy models; however it is recommended to replace them with upward-compatible commands, because they will not be supported in the future products.

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Tally Dascom DT-230

FCC STATEMENT

1. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

6 This device may not cause harmful interference.

7 This device must accept any interference received, including interference that may cause undesired

operation.

2. Changes or modifications not expressly approved by the party responsible for compliance could void the

user's authority to operate the equipment.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device,

pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against

harmful interference in a residential installation.

This equipment generates uses and can radiate radio frequency energy and, if not installed and used in

accordance with the instructions, may cause harmful interference to radio communications. However, there is

no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful

interference to radio or television reception, which can be determined by turning the equipment off and on, the

user is encouraged to try to correct the interference by one or more of the following measures:

 Re-orientate or relocate the receiving antenna.

 Increase the separation between the equipment and receiver.

 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

 Consult the dealer or an experienced radio/TV technician for help.

Page 69

DASCOM REPRESENTATIVES

GERMANY

DASCOM Europe GmbH Heuweg 3 D-89079 Ulm Deutschland Tel.: +49 (0) 731 2075 0 Fax: +49 (0) 731 2075 100 www.dascom.com

SINGAPORE (ASIA PACIFIC)

DASCOM AP Pte Ltd 21 Bukit Batok Crescent #29-81, WCEGA Tower Singapore 658065 Phone: +65 6760 8833 Fax: +65 6760 1066 www.dascom.com

AMERICAS

DASCOM Americas Corporation 421 W. Main Street, Waynesboro, VA 22980 USA Phone:+1 (877) 434 13 77 www.dascom.com

UNITED KINGDOM

DASCOM GB Ltd Hart House, Priestley Road Basingstoke, Hampshire RG24 9PU, England Phone: +44 (0) 1256 481481 Fax: +44 (0) 1256 481400 www.dascom.com

FRANCE

DASCOM Europe GmbH 117 Avenue Victor Hugo 92100 Boulogne-Billancourt France Phone: +33 (1) 73 02 51 98 www.dascom.com

China

JIANGMEN DASCOM COMPUTER PERIPHERALS CO., LTD No. 399, jinxing Road, jianghai District Jiangmen, P.R. China

RUSSIA and CIS

DASCOM Europe GmbH Representation Moscow Leninsky Prospekt 95a, Office 322 119313 Moscow, Russian Federation Phone: +7 (495) 984 70 65 Fax: +7 (495) 984 56 42 www.dascom.com

or in any different form requires our explicit approval. We reserve the right to make changes to this manual

without notice. All care has been taken to ensure accuracy of information contained in this manual. However,

we cannot accept responsibility for any errors or damages resulting from errors or inaccuracies of information

herein.”