User guide T2265+ T2280+ Matrix printer
User guide Table of contents
Table of contents
Introduction 1
Printer features 1
Symbols used 1
About this manual 2
Printer at a glance 3
Printer in tractor mode 4
Printer in single-sheet mode 4
Paperway 5
Installation 7
Unpacking the printer 7
Placing your printer 8
Checking the printer voltage 9
Connecting the printer 9
Switching on the printer 10
Inserting the ribbon cassette 11
Installing the ribbon cassette the first time 11
Changing the ribbon cassette 17
Printer drivers 23
Installing a printer driver in Windows 95/98/ME 23
Installing a printer driver in Windows 2000/2003/XP 23
Installing a printer driver in Windows 7 25
Installing a printer driver in Windows Vista 26
Other operating systems 27
Changing printer settings 28
Form settings (Windows Windows 2000/XP/Vista/
Windows 7) 28
Loading optional firmware 29
Troubleshooting 29
I
Table of contents User guide
The control panel 31
The LC display 32
Online mode 33
Offline mode 33
Setup mode 34
Messages in the LC display 35
Key functions when turning on the printer 36
Paper handling 37
Changing the paper type 37
Changing the paper type in the setup menu 38
Loading paper 39
Fanfold paper 39
Single sheets 41
Paper transport 43
Moving the paper to the tear position 44
Removing paper 45
Settings 47
Setting the print head gap 47
Setting the tear position 48
Setting the first printing line (TOF) 49
Selecting character density and font 50
2T model 51
Introduction 51
Rear tractor paper path 51
Loading paper into the rear tractor 52
Paper guiding bracket 54
Selecting the rear tractor 54
The Menu 57
Programming via the control panel 57
Enabling access to menu mode 57
Calling up the menu 57
Menu configurations 58
II
User guide Table of contents
Menu handling 59
Save settings 59
Selecting the LC display language 60
Terminating Setup mode 61
Menu structure 62
Menu parameters 63
Printing out menu configurations (Print) 63
Loading menu configurations (Menu) 63
Reset to default values (Reset) 64
Quietmode (Quietm.) 64
64
Selecting font (Font) 65
Setting character density (CPI) 66
Setting line spacing (LPI) 66
Skiping perforation (Skip) 67
Selecting start signal for escape sequence (ESCChar) 67
Selecting emulation (Emulate) 68
Bidirectional printing (Bidir) 68
Settings for interfaces (I/O) 69
Serial interface (Serial) 69
Data transmssion rate (Baud) 69
Data format (Format) 70
Further Settings (Special) 71
Error handling (ErrMode) 71
Block end character (Blockend) 71
Signal feedback (Remote) 72
Transparence (Handthr) 72
Protocol (Protocol) 73
Signal Processing (DTR) 73
Selecting interface (Interf.) 74
Interface buffer (Buffer) 74
Ethernet interface (ETH-INT) 75
Setting IP address (IP Addr) 75
Setting Gateway address (Gateway) 75
Setting Subnet mask (Subnet) 76
IP address administration
(IP Get M) 77
Banner page (Banner) 77
Selecting character set (CG-Tab) 78
IBM character set (CharSet) 78
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Table of contents User guide
National character set (Country) 79
Slashed zero (Sl.Zero) 79
Automatic carriage return (Auto-CR) 80
Automatic line feed (Auto-LF) 80
Menu lock (MenLock) 81
Language (Language) 81
Paper parameters (Paper) 82
Form length (Forml) 82
First printing position (FormAdj) 84
Printhead gap manually (Head) 85
View and tear position (AutoTear) 86
Line length (Width) 87
Barcode (Barcode) 87
Normal characters and barcode (Barmode) 88
Form feed mode (FFmode) 89
Setting and activating options (PapOpt) 90
Activation of tractors (AutoTra) 90
Activation of automatic sheet feeder (AutoASF) 91
Setting the left margin (LeftMrg) 91
Setting the right margin (RightMrg) 92
Allow a local copy (screen print) form a Coax or Coax/PDS
(FFaftLC) 92
Enable/Disable Paper Handling Features (Paphand) 93
Menu settings (example)
94
Advanced menu 97
Test functions 97
Printer self-test (Rolling ASCII) 98
Exiting Rolling ASCII test mode 99
Interface test
(Hex-Dump) 100
Printout in Hex-Dump 100
Terminating Hex-Dump 101
Advanced settings 102
Automatic paper motion sensor (PMS) 104
Form length (Forml) 105
Automatic gap adjustment (AGA) 105
IV
User guide Table of contents
Paper handling (Paphand) 106
Increasing the printhead gap (Head up) 106
Paper width (Pagewid) 107
Left-hand area (Leftzon) 107
Right-hand area (Rightzo) 108
Physical left margin (Physlm) 108
Bidirectional parallel interface (CX-bid) 109
Line wrap (Wrap) 109
Beep at paper end (Sound) 110
Deactivate single sheet feeder (Single) 110
Settings for paper with dark back (Pap.back) 111
Setting for printing copy paper (HvyForm) 111
Automatic paper width detection (APW) 112
Automatic detection of the top paper margin (AED) 113
Serial number (SerialN) 114
Asset number (AssetN) 114
Graphic Print Speed (GrSpeed) 115
Troubleshooting 117
General print problems 118
The display remains dark 118
The display is lit, but the printer does not print 118
Problems with the paper feed 119
Paper jam (fanfold paper) 119
Paper jam (single sheets) 120
Paper does not move to tear off position 120
Problems with the print quality 121
Print is too pale 121
Smudged print 121
Prints undefined characters 121
The first line is not completely printed out at the top 121
Dots within characters are missing 121
Error messages via the display 122
Additional display messages 125
V
Table of contents User guide
Care and maintenance 127
Replacing the fuse 127
Cleaning the housing 128
Cleaning the interior 128
Cleaning the platen 129
Ribbon 129
Cleaning the upper friction 130
Carriage shafts 130
Specifications 131
Printer specifications 131
Interface specifications 135
Paper specifications 136
Character sets 139
MTPL standard character set 140
MTPL, international substitution characters 141
OCR-A character set 142
OCR-B character set 143
Available character sets and fonts 144
Emulations 147
General 147
Escape sequences 147
What are escape sequences? 148
MTPL sequences 148
Control codes 148
The $$ procedure 148
Example: 148
How are escape sequences used? 149
MTPL 149
Example in BASIC 149
Example in Pascal 149
Printout 149
VI
List of available control codes 150
User guide Table of contents
Barcode 160
List of available barcodes 160
US Postnet barcode 161
Royal Mail Customer barcode 161
KIX barcode 162
USPS Intelligent Mail barcode 162
LC printing 163
List of additional control codes 164
Interfaces 165
Parallel interface 166
Connector assignment 166
Ethernet interface 167
Hardware 167
Supported operating systems 167
Supported protocols 167
Designation of IP address 167
Configuration 167
Status 167
Management 167
Setup 167
Physical printer port in Ethernet with TCP/IP 168
Example of a printer connected to a computer in an
Ethernet 168
Example of several devices in an Ethernet 168
Optional serial interface V.24/RS232C 169
Connector assignment 169
Interface cable (serial interface) 170
Input signals 170
Output signals 170
Protocols 171
Memory mode XON/XOFF 171
Memory mode Robust XON/XOFF 171
Extended menu functions with the ENQ/STX and
ETX/ACK protocols selected 171
ENQ/STX protocol 172
ETX/ACK protocol 172
VII
Table of contents User guide
Options and accessories 173
Options 173
Automatic cut sheet feeder, front (ASF-F) 173
Automatic cut sheet feeder, rear (ASF-R) 173
Autocut facility 173
Tractor 2, front 173
Face down insertion 173
Printer pedestal 173
Paper basket 174
Cable cover 174
ESD brush 174
Interface modules 174
Optional firmware 174
Accessories 175
Ribbon cassettes 175
Programming manuals 175
Index 177
VIII
User guide Introduction
Introduction
Printer features Your printer has outstanding product features, e.g. high printing speed
and print quality plus flexible paper management, making it a highly
professional solution for many industrial sectors – particularly those
which use continuous paper and generate large volumes of print on a
daily basis.
Symbols used Important information is highlighted in this manual by two symbols.
CAUTION highlights information which must be observed in order to
STOP
prevent injuries to the user and damage to the printer.
NOTE highlights general or additional information about a specific
topic.
1
Introduction User guide
About this manual The user guide contains a detailed description of the printer, its charac-
teristic features and additional information.
` Chapter 1 Printer at a glance
` Chapter 2 Installation
` Chapter 3 Inserting the ribbon cassette
tions for changing the ribbon cassette.
` Chapter 4 Printer drivers
ling the printer driver.
` Chapter 5 The control panel
` Chapter 6 Paper handling
to load, transport and move the paper to the tear-off position.
` Chapter 7 Settings
font, character density, print head distance, print line height and tearoff position.
` Chapter 8 describes how to handle the rear tractor, which is only
available and permanently installed in the 2T printer model.
` Chapter 9 The Menu
trolling the printer via the control panel.
` Chapter 10 Advanced menu
other technical adjustments of the printer.
contains start-up instructions and points to note.
tells you how to adjust the basic settings such as
contains all the information necessary for con-
lists all the parts of the printer.
provides step-by-step instruc-
provides step-by-step instructions for instal-
explains how to control printer operations.
tells you how to set the paper type and how
describes the possible test settings and
` Chapter 11 Troubleshooting
which do not require the intervention of qualified personnel.
` Chapter 12 Care and maintenance
of the printer.
` Appendix A Specifications
ons of your printer and the paper which should be used.
` Appendix B Character sets
` Appendix C Emulations
available programming sequences are listed.
` Appendix D Interfaces
` Appendix E Options and accessories
ons and accessories you can purchase for your printer.
provides instructions for rectifying faults
provides information on the upkeep
informs you about the technical specificati-
lists the available MTPL character sets.
deals with programming via the interface. The
explains the interfaces.
contains information about opti-
2
User guide Printer at a glance
1
Printer at a glance
Soundproofing cover
Control panel
Top cover
Front cover
Bottom cover
Interface connectors
Power cord connector and fuse
Power switch
3
Printer at a glance User guide
Printer in tractor mode
Tractors
Printer in single-sheet mode
Paper support
Rear cover
Paper guide
Single sheet feeder, open
4
User guide Printer at a glance
Paperway
Standard printer: Tractor 1
Single sheet*
Options: Tractor 2
Tractor 3, only for
2T model, integrated
Single sheet feeder front
(ASF-F)
Single sheet feeder rear
(ASF-R)
` Single sheet mode
` Fanfold paper mode
Tractor 3
Tractor 2
Tractor 1
* Not available on some models.
Single sheet
5
User guide Installation
2
Installation
Unpacking the printer
Place your printer on a solid surface (see Placing
your printer, page 8).
Make sure that the “Up” symbols point in the correct direction.
Open the packaging, take out the accessory cassette and unpack it. Pull the printer out of the cardboard box towards you and remove the remaining
packaging material.
Check the printer for any visible transport damage
and completeness. Apart from this CD-ROM (c)
the Quick start guide (d), the power cable (e) and
the ribbon (
If you find any transport damage or if any accessories are missing, please contact your dealer.
f) must be included.
7
Installation User guide
1
2
0
Placing your printer
Place the printer on a solid, flat, surface, ensuring
that the printer is positioned in such a way that it
can not topple, and that there is easy access to the
control panel and paper input devices. Also ensure that there is sufficient space for the printed output.
If you expect that frequent forward and reverse
feeds will occur, you should place the printer as
shown in the figure, if possible.
STOP
The power supply cable may be damaged if the paper edges constantly chafe
the insulating sheath. The user must
always ensure that there is sufficient
distance between the power supply
cable and the paper.
When selecting the printer location, observe the
following additional instructions:
STOP
Never place the printer in the vicinity of
inflammable gas or explosive substances.
Do not expose the printer to direct sunlight. If you cannot avoid placing the printer near a window, protect it from the sunlight with a curtain.
When connecting the computer with the printer, make sure not to exceed the permitted cable length (see Interface specifications
,
page 135).
Ensure sufficient distance between the printer and any heating radiators.
C
90
Avoid exposing the printer to extreme temperature or air humidity
80
70
60
50
40
30
20
10
fluctuations. Above all take care to avoid the influence of dust.
0
-10
It is recommended to install the printer in a place which is acoustically isolated from the workplace because of the noise it may
produce.
8
User guide Installation
Checking the printer voltage
STOP
Make sure that the device has been set to the correct voltage (e.g.
230 V in Europe, 120 V in the USA). To do this, check the type plate
above the power inlet at the back of the printer. Contact your dealer
if the setting is incorrect.
Never switch on the printer if the voltage setting is incorrect,
since this may result in severe damage.
If the setting is incorrect, set the coloured switch at
the rear of the printer to the correct position, using
a pointed object (e.g. screwdriver, ball pen or
120V
tweezers).
STOP
Make sure that the printer is switched
off before setting the correct voltage;
otherwise severe damage may be
caused.
Connecting the printer
d
c
Connect the power cable c to the power inlet of
the printer. Connect the power cable plug to a
mains socket.
Make sure that the printer and the computer are
switched off and connect the data cable
ween the printer and the computer.
The printer by default is provided with a
parallel and an Ethernet interface. For
further information about the interfaces, refer to the section Interfaces
page 165.
d bet-
,
9
Installation User guide
Switching on the printer
The power switch for switching on the printer is located at the bottom left at the front of the printer
when viewed from the front.
SDRAMTEST
20000 55AA ok
3
21
4
48979A 01
Initializing ...
3
21
4
Online
Setup
Online
Setup
After switching on, the printer passes through a memory test during
the initialization phase. In the display appears temporary the message "SDRAMTEST XXXXX XX ok".
If the memory test is successful finished, the firmware number appears in the display.
After finishing the initialization the printer switches to online mode
(see Online mode
, page 33).
10
User guide Inserting the ribbon cassette
3
Inserting the ribbon cassette
Installing the ribbon cassette the first time
STOP
When delivered, no ribbon cassette is installed. When you switch on
the printer the first time, the printers display shows the message:
Now insert the supplied ribbon cassette.
During the process of initialization after powering on, the printer checks if a ribbon cassette is installed. It also checks
during the execution of a print job the operativeness of the ribbon cassette. These functions mandatory require the use of
the manufacturers original ribbon cassettes (see Accessories
page 175). If other ribbon cassettes were used, the message
Check Ribbon appears in the display, it is impossible to print.
,
Before opening the cover, make sure
that the printer is switched on so that it
can execute automatic preparations for
ribbon changing (widening the print
head gap).
Open the printer top cover.
11
Inserting the ribbon cassette User guide
Cautiously slide the print head carriage to the left
stop (viewed from the printer front).
Move the coloured friction tabs to the left and right
(direction of the arrows) as shown in the figure and
raise the friction mechanism.
12
User guide Inserting the ribbon cassette
A
Raise the coloured insertion tongue A.
A
Remove the coloured protections A and B.
Insert the coloured ribbon tension knob into the
right-hand front location of the new ribbon cassette. Turn the knob in the direction of the arrow in order to take up slack of the ribbon.
B
13
Inserting the ribbon cassette User guide
Slightly tilt the ribbon cassette forwards and thread
in the ribbon between the coloured insertion tongue and the ribbon support (transparent plastic
plate).
Align and insert the cassette into the guides on the
left and right, then press down until it clicks into
place.
Insert the coloured tension knob into one of the
two locations.
Turn the tension knob to take up slack in the ribbon until it is seated correctly at the bottom in the
ribbon support.
14
User guide Inserting the ribbon cassette
Press down the coloured insertion tongue A.
A
Move the print head carriage back and forth several times. If the ribbon is correctly seated, there
must be no perceptible resistance.
The ribbon should be transported
during the travel from left to right. If
this is not the case, you should check
that the ribbon cassette is correctly
inserted on the right.
15
Inserting the ribbon cassette User guide
Press the friction mechanism down until it clicks
into place.
Close the top cover.
16
User guide Inserting the ribbon cassette
Changing the ribbon cassette
STOP
During the process of initialization after powering on, the printer checks if a ribbon cassette is installed. It also checks
during the execution of a print job the operativeness of the ribbon cassette. These functions mandatory require the use of
the manufacturers original ribbon cassettes (see Accessories
page 175). If other ribbon cassettes were used, the message
Check Ribbon appears in the display, it is impossible to print.
Before opening the cover, make sure
that the printer is switched on so that it
can execute automatic preparations for
ribbon changing (widening the print
head gap).
Move the paper to the park position.
Open the printer top cover.
,
Cautiously slide the print head carriage to the left
stop (viewed from the printer front).
17
Inserting the ribbon cassette User guide
Move the coloured friction tabs to the left and right
(direction of the arrows) as shown in the figure and
raise the friction mechanism.
Remove the used cassette.
18
User guide Inserting the ribbon cassette
A
Raise the coloured insertion tongue A.
A
Remove the coloured protections A and B.
Insert the coloured ribbon tension knob into the
right-hand front location of the new ribbon cassette. Turn the knob in the direction of the arrow in order to take up slack of the ribbon.
B
19
Inserting the ribbon cassette User guide
Slightly tilt the ribbon cassette forwards and thread
in the ribbon between the coloured insertion tongue and the ribbon support (transparent plastic
plate).
Align and insert the cassette into the guides on the
left and right, then press down until it clicks into
place.
Insert the coloured tension knob into one of the
two locations.
Turn the tension knob to take up slack in the ribbon until it is seated correctly at the bottom in the
ribbon support.
20
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