Talkswitch TS-80 User Manual

TABLE OF CONTENTS
Installing your Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Important Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Part Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Wall Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Setting up your TS-80 Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Area Code — 7-digit Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Area Codes — 10-digit Dialing. . . . . . . . . . . . . . . . . . . . . . . . . . 5
Outside Line Access Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Configuring your TS-80 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Configuring 7-digit Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Configuring 10-digit Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Configuring Outside Line Access. . . . . . . . . . . . . . . . . . . . . . . . . 7
Adjusting the Display Angle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Adjusting the Display Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Adjusting the Handset Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Adjusting the Speakerphone Receiver Volume. . . . . . . . . . . . . . . . . . . . 7
Adjusting the Ringer Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Using your Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Overview of the TS-80 Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
The Phone Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Redialing a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Receiving Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Hanging up a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Putting a Call on Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Call Waiting and Queued Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Transferring a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Conferencing Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Parking a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Picking up a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Paging — PA, Group or Intercom Paging . . . . . . . . . . . . . . . . . . . . . . 12
Do Not Disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Send a Call to Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Check Voicemails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Using the Call Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Viewing the Caller ID List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Calling Back a Number From the Call Log . . . . . . . . . . . . . . . . . . . . . . 14
Deleting a Call From the Call Log . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Maintenance Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Avoid Rough Treatment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Resetting Your Telephone’s Programming . . . . . . . . . . . . . . . . . . . . . . 15
Basic Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Reset to Factory Defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Blank Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Phone Doesn’t ring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
No Dial Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
No Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Handset Doesn’t Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Problems Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Message Waiting Count Doesn’t Work . . . . . . . . . . . . . . . . . . . . . . . . . 17
Can’t Receive On-Hook Intercom Calls . . . . . . . . . . . . . . . . . . . . . . . . 17
Can’t Receive Group Paging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
For Products Purchased in the U.S. or Canada . . . . . . . . . . . . . . . . . . . 19
FCC Registration and Repair Information . . . . . . . . . . . . . . . . . . . . . . . . 20
Connection and Use with the Nationwide Telephone Network . . . . . . . . 20
Repair Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Interference Information: Part 15 of FCC Rules . . . . . . . . . . . . . . . . . . 20
Legend: = feature button = numeric key
WWW.TALKSWITCH.COM 1
TS-80 USER GUIDE
INSTALLING YOUR PHONE
INTRODUCTION
Congratulations on the purchase of your new TS-80 telephone.
This phone is specifically designed to take full advantage of the features of the TalkSwitch line of phone systems.
TS-80 Feature Overview
• Business speakerphone
• Adjustable backlit LCD
• Data port
• Message waiting count and indicator
Please take the time to familiarize yourself with this User Guide.
IMPORTANT SAFETY INSTRUCTIONS
When using telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electrical shock and injury, including the following:
1. Read and understand all instructions in this User Guide.
2. Follow all warnings and follow all instructions marked on the product.
3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.
4. Telephones should not be used in a bathtub, shower or pool. Immersion of the telephone in water could cause an electrical shock.
5. Slots and openings in the cabinet back or bottom are provided for ventilation, to protect it from overheating. These openings must not be blocked or covered. This product should never be placed near or over a radiator, heat register or stove.
6. This product should be operated only with the power source provided.
• 6 feature keys
• 99 name/number Caller ID log
• Intercom and group paging
• Hearing aid compatible
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TS-80 USER GUIDE
7. Do not allow anything to rest on the telephone line cord or power cord. Do not locate this product where its cords will be stepped on or interfered with.
8. Do not overload outlets and extension cords, as this can result in the risk of fire or electric shock.
9. Never push objects of any kind into this product through the cabinet slots, as you may touch dangerous voltage points or short out parts that could result in fire or electrical shock.
10. Never spill liquid of any kind on the product.
11. To reduce the risk of electric shock, do not disassemble this product. Take it to a qualified service technician when service or repair work is required. Opening or removing covers may expose you to dangerous voltage or other risks. Incorrect reassembly can cause electrical shock when the product is subsequently used.
12. Never touch un-insulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.
13. Never install or modify telephone wiring during a lightning storm.
14. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
15. Use caution when installing or modifying telephone lines.
16. Unplug the telephone from the wall outlet and refer servicing to qualified service personnel under the following conditions:
• The power cord is frayed or damaged.
• If liquid has been spilled into the telephone.
• If the telephone has been exposed to rain or water.
• If the telephone does not operate properly by following the operating instructions.
• If the telephone has been dropped or the enclosure damaged.
• If the telephone exhibits distinct changes in performance.
17. Avoid using a telephone during a thunderstorm. There may be a remote risk of electrical shock from lightning.
18. Do not use the telephone to report a gas leak in the vicinity of the leak.
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TS-80 USER GUIDE
PART CHECKLIST
The following parts are included with your TS-80 phone:
• TS-80 telephone
• Telephone base
• Telephone handset
INSTALLATION
1. Plug one end of the flat telephone line cord into the line jack on the back of the phone where it is labeled TEL.LINE and plug the other end into your modular telephone wall jack.
2. Connect the AC adapter to an electrical wall outlet and then connect the AC adapter plug to the DC 9V jack on the back of the phone. Use only the power adapter provided with your phone.
3. Connect one end of the coiled Handset Cord to the jack on the left side of the phone and connect the other end of the coiled Handset Cord to the jack on the handset.
4. If you wish to use an Answering Machine, Modem, Fax Machine or other devices along with your Caller ID telephone, you may plug one of these devices into the DATA jack on the right side of the phone. The important thing to remember is that for the Caller ID features to work properly the Caller ID telephone must be plugged directly into the wall jack and other devices must be plugged into the Caller ID phone.
• Line and handset cord
• AC/DC adapter
• User Guide
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TS-80 USER GUIDE
WALL MOUNTING
1. Turn the phone over so that you are looking at the bottom of the phone. Insert tabs at the narrow end of the wall-mount bracket into the holes at the rear of the phone bottom. Press and latch the tabs at the thicker end of the wall bracket into holes at the front end of phone. The bracket has two round plastic holes that can be used to hang your phone on the wallplate on your wall.
Note: If you do not wish to mount your phone on the wall, the Wall Mount Bracket can be reversed to raise the angle of the phone’s display when sitting on a table or desk.
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