Talkswitch TS-600 User Manual

TALKSWITCH USER GUIDE

TALKSWITCH
TS-600 TELEPHONE

CT.TP005.005505

ANSWERS WITH INTELLIGENCE

®

TalkSwitch. Copyright 2006. All Rights Reserved.

Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed
under the copyright laws.

Information in this user guide is subject to change without notice and does not represent any commitment
on the part of TalkSwitch. No part of this user guide may be reproduced or transmitted in any form or by
any means, electronic or mechanical (including photocopying, recording, or information storage and
retrieval systems) or translated to another language, for any purpose other than the licensee’s personal use
and as specifically allowed in the licensing agreement, without the express written permission of TalkSwitch.

Fifth Edition, May 2006.
CT.TP005.005505

TalkSwitch is a division of Centrepoint Technologies Inc.

TABLE OF CONTENTS

Installing your phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Important safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Parts checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Connecting the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Connecting power through cord adapter . . . . . . . . . . . . . . . . . . . 3

Connecting power directly from the AC adapter . . . . . . . . . . . . . . 4

Setting up your TS-600 phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Configuring area codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Configuring the outside line access code . . . . . . . . . . . . . . . . . . . . . . . 6

Extensions with Direct Line Access. . . . . . . . . . . . . . . . . . . . . . . 6

Selecting ring tone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Adjusting the display angle. . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Adjusting the display contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Adjusting the handset receiver volume . . . . . . . . . . . . . . . . . . . . . . . . 7

Adjusting the headset receiver volume . . . . . . . . . . . . . . . . . . . . . . . . 7

Adjusting speakerphone receiver volume . . . . . . . . . . . . . . . . . . . . . . . 7

Using your phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Overview of the TS-600 phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

The phone display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

The menus and softkeys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Redialing calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Receiving a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Hanging up a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Putting a call on hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Call waiting and queued calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Conferencing calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Parking a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Picking up a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Overhead, intercom and group paging . . . . . . . . . . . . . . . . . . . . . . . . 14

Do not disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Ring once feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Send a call to voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Check voicemails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Accessing the call log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Viewing the Caller ID list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Calling back a number from the Caller ID list . . . . . . . . . . . . . . . . . . . 16

Deleting a call from the Caller ID list. . . . . . . . . . . . . . . . . . . . . . . . . 17

Using one-touch speed dials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Using the phone directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Searching telephone numbers in the directory . . . . . . . . . . . . . . . . . . 17

Deleting entries in the directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Programming a new phone number . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Saving a caller’s name and number. . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Maintenance information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Resetting your telephone’s programming . . . . . . . . . . . . . . . . . . . . . . 20

Blank screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Phone doesn’t ring. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

No dial tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

No Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Handset doesn’t work. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Problems dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Message waiting count does not work . . . . . . . . . . . . . . . . . . . . . . . . 22

Can’t receive on-hook intercom calls . . . . . . . . . . . . . . . . . . . . . . . . . 22

Can’t receive group paging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Limited warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

FCC registration and repair information . . . . . . . . . . . . . . . . . . . . . . . . . 25

Connection and use with the nationwide telephone network . . . . . . . . 25

Repair instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Interference information: Part 15 of FCC rules . . . . . . . . . . . . . . . . . . 26

Legend:

= softkey = feature button = numeric key

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TS-600 USER GUIDE

INSTALLING YOUR PHONE

INTRODUCTION

Congratulations on the purchase of your new TS-600 telephone.

This phone is specifically designed to take full advantage of the features of the
TalkSwitch line of phone systems.

TS-600 Feature Overview

• Superior speakerphone

• Large hi-resolution screen

• Menu-driven user interface

• Combined power/telephone cord

• Headset support

• Data port

• Message waiting count

Please take the time to familiarize yourself with this User Guide.

IMPORTANT SAFETY INSTRUCTIONS

When using telephone equipment, basic safety precautions should always be
followed to reduce the risk of fire, electrical shock and injury, including
the following:

1. Read and understand all instructions in this User Guide.

2. Follow all warnings and follow all instructions marked on the product.

3. Unplug this product from the wall outlet before cleaning. Do not use liquid
or aerosol cleaners. Use a damp cloth for cleaning.

4. Telephones should not be used in a bathtub, shower or pool. Immersion of
the telephone in water could cause an electrical shock.

5. Slots and openings in the cabinet back or bottom are provided for ventilation,
to protect it from overheating. These openings must not be blocked or
covered. This product should never be placed near or over a radiator, heat
register or stove.

6. This product should be operated only with the power source provided.

• Multiple ring tones

• Call timer

• 99 name telephone directory

• 99 entry Caller ID log

• Last 5 number redial list

• Intercom & group paging

• Ring once feature

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TS-600 USER GUIDE

7. Do not allow anything to rest on the telephone line cord or power cord. Do
not locate this product where its cords will be stepped on or interfered with.

8. Do not overload outlets and extension cords, as this can result in the risk of
fire or electric shock.

9. Never push objects of any kind into this product through the cabinet slots,
as you may touch dangerous voltage points or short out parts that could
result in fire or electrical shock.

10. Never spill liquid of any kind on the product.

11. To reduce the risk of electric shock, do not disassemble this product. Take it
to a qualified service technician when service or repair work is required.
Opening or removing covers may expose you to dangerous voltage or other
risks. Incorrect reassembly can cause electrical shock when the product is
subsequently used.

12. Never touch un-insulated telephone wires or terminals unless the telephone
line has been disconnected at the network interface.

13. Never install or modify telephone wiring during a lightning storm.

14. Never install telephone jacks in wet locations unless the jack is specifically
designed for wet locations.

15. Use caution when installing or modifying telephone lines.

16. Unplug the telephone from the wall outlet and refer servicing to qualified
service personnel under the following conditions:

• The power cord is frayed or damaged.

• If liquid has been spilled into the telephone.

• If the telephone has been exposed to rain or water.

• If the telephone does not operate properly by following the
operating instructions.

• If the telephone has been dropped or the enclosure damaged.

• If the telephone exhibits distinct changes in performance.

17. Avoid using a telephone during a thunderstorm. There may be a remote risk
of electrical shock from lightning.

18. Do not use the telephone to report a gas leak in the vicinity of the leak.

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TS-600 USER GUIDE

PART CHECKL IST

The following parts are included with your TS-600 phone:

• TS-600 telephone

• Telephone base

• Telephone handset

• Line and handset cords

INSTALLATION

Connecting the handset

Connect one end of the coiled handset cord to the handset jack on the left side
of the phone and connect the other end of the coiled handset cord to the jack
on the handset.

Connecting power through cord adapter

You can use the cord adapter to connect the AC adapter power to the telephone
through the line cord.

1. Connect the AC adapter
to an electrical wall
outlet.

2. Connect the AC adapter
plug to the DC jack of
the cord adapter. The
LED is lit to indicate DC
power is available.

3. Connect one end of the short line cord to the wall jack and connect the
other end of the short line cord to the TO LINE jack of the cord adapter.

4. Connect one end of the long line cord to the TO PHONE jack of the cord
adapter and connect the other end to the TEL LINE jack of telephone.

Note: You must use the long cord provided with your phone.

• Handset

• AC/DC adapter

• Cord adapter

• User Guide

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TS-600 USER GUIDE

Connecting power directly from the AC adapter

Alternatively, you can power this phone by directly connecting the AC power
adapter to the phone.

1. Remove the rubber cap covering the DC12V plug behind the phone. It is
located beside the TEL LINE jack.

2. Connect the AC adapter plug to the DC 12V jack of the telephone.

3. After installation, lift the telephone’s handset and listen for the dial tone.
If there is no dial tone, check to make sure all cords are firmly plugged into
their jacks.

WALL MOUNTING

1. Turn the phone over so that you are looking at the bottom of the phone. Insert
tabs at the narrow end of the wall-mount bracket into the holes at the rear of
the phone bottom. Press and latch the tabs at the thicker end of the wall
bracket into holes at the front end of phone. The bracket has two round plastic
holes that can be used to hang your phone on the wallplate on your wall.

Note: If you do not wish to mount your phone on the wall, the Wall Mount
Bracket can be reversed to raise the angle of the phone’s display when sitting
on a table or desk.

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TS-600 USER GUIDE

SETTING UP YOUR TS-600 PHONE

1. Press the button to configure the phone.
The menu screen will be displayed.

2. You can use the S button or the T button to
move the selection indicator up or down, and press
the button to select an option.
Alternatively, you can just press a digit to select
the corresponding option.

3. If you made a mistake during telephone set up procedures, press the

button. Set up procedure is terminated and the idle state screen

will be displayed.

CONFIGURE AREA CODES

If you enter your local area codes, Caller ID number
can be dialed correctly in North America. If you dial
your local calls using 7 digits (e.g., 555-1212), you
need to enter your area code for 7-digit dialing.
Otherwise, enter up to 3 area codes for 10-digit local
dialing. To enter area codes:

1. Press the button followed by .

2. If you dial your local calls using 7 digits (e.g., 555-1212), then press to
enter your local area code.

3. If you dial your local calls using 10 digits (e.g., 303-555-1212), press to
enter up to 3 area codes for 10-digit dialing.

4. If you use this phone in an area where the caller’s number can be dialed
without modification, do not enter any area code. Caller’s number will be
dialed as it is received. If you enter an area code by mistake, use the

W button

to delete an area code.

5. If you enter any area code, caller’s number will be displayed with the North
American format (613-725-2980). If you don’t enter any area code, caller’s
number will be displayed as it is received (6137252980).

2

1

1

MENU

GOODBYE

DIAL/ENTER

MENU

MENU

Use S/TEnter To Select

1 = Enter area codes

2 = Enter access code

3 = Select ring tone

4 = Select flash duration

MENU

Use S/TEnter To Select

1 = 7-digit dialing

2 = 10-digit dialing