Talkswitch TS-350i Using Instruction

USING THE TS-350i TELEPHONE

The TalkSwitch TS-350i is a full-featured but easy-to-use IP phone. This document briefly describes
how to use the phone. The reference card includes the basic features. See the

TalkSwitch TS-350i Start

Guide

for complete information on using your phone.

Buttons

Most of the buttons are similar to those on other phones, but you
might not be familiar with the following:

• — Puts a call on hold.

• — Toggles do no disturb on or off.

• — opens configuration options or transfers a call.

•

Softkeys — The screen shows the current function of each of the

3 softkeys. Softkeys change based on the call status.

Remember

• Dial L (: in some countries) or KA to KK to get an

outside line. This is not required if you have direct line access,
which automatically chooses an outside line.

• Press

? or the Dial softkey after dialing an outside number

or extension.

• If you have direct line access, dial before dialing a
feature code or extension.

Setting up voicemail

1. Press the Vmail softkey.

2. When prompted, enter a password, record a greeting and record
your name for the dial-by-name directory.

Checking voicemail

1. Press the Vmail softkey.

2. When prompted, enter your password +

?.

3. Press A to listen to your messages. You can also change your
greeting and personal options.

Calling an outside number

1. Dial L ( : in some countries) or KA to KK to get an
outside line. You can also press a line appearance key if
programmed to use a specific line. This is not required if you
have direct line access, which automatically chooses an outside
line when you dial the phone number.

2. If prompted, dial an access code.

3. Dial the phone number +

? or press the Dial softkey.

Calling an extension

Dial the extension number + ? or press Dial softkey. If you have
direct line access, dial first. You can also press an Extension
Appearance key if programmed to monitor a specific extension.

Placing a caller on hold

Press the button or Hold softkey. You can now hang up or
answer another call without disconnecting the caller.

Retrieving a caller on hold

Press the button or Resume softkey. You can also press the
flashing extension or line appearance key if associated with the
call on hold.

Performing a screened transfer

A screened transfer allows the recipient to accept or refuse

the transfer.

1. Press the button.

2. Dial the extension (or outside number) +

?.

3. When the recipient answers, complete or cancel the transfer:

• If the recipient wants the call, press the

Transfer softkey or

hang up.

• If the recipient doesn’t want the call, press the

EndCall softkey,

then the

Resume softkey to retrieve the caller on hold.

Performing a blind transfer

Press the button + extension (or outside number) +

Dial softkey, and hang up.

Key states

Light Status

flashing green (rapid) Incoming call

solid green This extension in use

flashing green (slow) Call on hold at this extension

solid red Line/extension/queue in use

flashing red (slow) Line/extension/queue on hold

alternating red and yellow Extension/line not registered

solid yellow Do Not Disturb (DND) enabled



CUT  and FOLD 

VOICEMAIL

Access mailbox:

Locally Vmail softkey
Remotely + <mailbox number>

Change greeting options Dial S
Change personal options Dial D

(password, date stamp, remote notification options)

MESSAGE PLAYBACK CONTROLS

Rewind 10 seconds Dial A
Go to beginning Dial AA
Skip ahead 10 seconds Dial D
Skip to end of message Dial DD
Check time and date stamp Dial G
Forward message Dial H
Delete message Dial J
Save message Dial L
Skip to next message Dial ?

USING THE
TS-350i TELEPHONE

ACCESSING FEATURES

If Direct Line Access is enabled, you will auto ­matically access an outside line. To place an
intercom call or to access features indicated with
a



, first dial .

Access outside line

L or KA to KK (Americas, UK)

: or KA to KK (other countries)

No hunt group is required if Direct Line Access

is enabled.

Do not disturb Press to toggle on/off.



Pick up:
Any ringing extension

Press the Pickup key (if programmed),

or 9 +

?.

Specific extension

Press the key associated with the extension,

or dial 7 + <extension> + ?.