Talkswitch E3 User Manual
CONNECTING PHONES, FAXS & DEVICES TO TALKSWITCH
WHAT WILL MY PHONE SYSTEM DO?
Default Equipment Settings:
Simply connect the Talkswitch to your phone system (as shown below).
Your phone system will do the following:
· An incoming call on any line will ring all local extensions.
· A receptionist can manually transfer calls to local extensions or
voicemail.
· Every local extension gets a voicemail box.
· Extension 114 (E4) works during a power failure.
Additional Capabilities can be added by installing the TalkSwitch Software.
SUGGESTED CONFIGURATION
Connections from the TalkSwitch to all your telephone devices and computer. you
need not add all of the phones. The fax machine should be put into local extension
‘E8’ for a TalkSwitch 48-CA and 48-CVA, or ‘E3’ for the TalkSwitch 24-CA.
WWW.TALKSWITCH.COM 1
TALKSWITCH QUICK GUIDE
CONNECTING PHONES,
FAXES & DEVICES TO
TALKSWITCH
CT.TS005.504.EN - 03
LAN
Music-on-Hold
3.5mm jack
P.A.
3.5mm jack
‘E1’ jack to
Extension 111
‘E2’ jack to
Extension 112
‘E3’ jack to
Extension 113
‘E4’ jack to
Extension 114
‘E5’ jack to
Extension 115
‘E6’ jack to
Extension 116
‘E7’ jack to
Extension 117
‘E8’ jack to
Extension 118
Incoming Phone
Lines
L1 to L4
Remote Extensions 211, 212 ... 218
Serial connection to PC
computer via an RS232
serial cable
USB connection to PC
computer via a USB cable
AC connection to poweroutlet
TalkSwitch Back Panel
TalkSwitch 48-CA/ 48-CVA shown here.
Model Differences:
TalkSwitch 24-CA
2 Lines In (L1/L2 and L2 only)
4 Local Extensions (E1 - E4 only)
No Lan Connection
TalkSwitch 48-CAand -CVA
4 Lines In (as shown)
8 Local Extensions (as shown)
LAN Connection
(receptionist)
(fax)
*Memory card slot on side.
?
CONNECTING DEVICES
Move the TalkSwitch to a location where it can be attached to incoming telephone
lines and your telephone devices.
Connect phone devices as shown in the “Suggested Configuration” on the previous
page; this corresponds to the TalkSwitch default settings. TalkSwitch does NOT need to
remain connected to the computer - only when changing configuration settings.
Here are a few things to consider when placing your TalkSwitch:
Incoming Phone Lines
Choose a convenient wall jack for you to attach to your TalkSwitch. Then connect
your telephone lines in the following manner:
- Connect the first incoming phone line to L1/L2.
- Connect the second to L2.
TalkSwitch 48-CA and 48CVA users can then connect remaining lines to
L3/L4 and L4. If you
have 2 lines out of 1
phone jack, you can
plug it into the L1/L2,
and L3/L4 jacks.
Local Extensions
Plug each internal telephone into lines E1
through E8 consecutively.
Make sure the fax line has been put into E8 or E3.
It is a good idea to connect E4 to a phone, as this is the only extension that will
work during a power failure.
Location
Check out the location of electrical wall outlets and telephone jacks in the room. Place
TalkSwitch close enough to these items using your AC Adapter and telephone cords.
Music on Hold
Connect the 1/8" (3.5mm) phono connector from the music jack to an audio source such
as CD player, radio, tape player, or computer sound card.
Need Help Wiring?
Need help wiring your house or small office? Not sure where all the jacks are, or what
colors of wires you should use? Need to do some rewiring?
Make the most out of your phone system with our “Home/Office Wiring” Quick Guide.
WWW.TALKSWITCH.COM 2
CONNECTING PHONES, FAXES AND DEVICES TO TALKSWITCH
TalkSwitch
System
!
WIRING PHONES
Call Handling:
All incoming calls will be routed to the individual phones by TalkSwitch. All
call handling such as call forwarding, transferring, voicemail etc., is done by
TalkSwitch.
NOTE: Incoming lines are not directly connected to any of the local exten-
sions, instead the software determines which incoming lines are routed to
what local extensions.
By default all incoming lines ring all local extensions. How you change the
default software settings will depend upon the types of phones you use and
how you decide to wire them.
WWW.TALKSWITCH.COM 3
CONNECTING PHONES, FAXES AND DEVICES TO TALKSWITCH
E1 E2 E3 E4
TalkSwitch Jacks
Incoming
Phone Lines
To Phones
Extensions:
111
112
113
114
E1 E2 E3 E4
Extension 111
Phone not shown
From Phone Lines
RJ-11 cable to incoming phone lines
To Phones
RJ-11 cable to phone lines
TalkSwitch 48-CA and 48-CVA - Rear Panel
Use the following pages to
determine how to connect
single line, two line, and
multi-line phones.
CONNECTING PHONES: SINGLE LINE PHONE
Call Handling:
This is the simplest set-up, where each phone is connected to a single
extension. A call transferred to extension 111 will ring the phone connected on TalkSwitch jack E1; similarly a call transferred to extension 112 will
ring the phone on jack E2, extension 113 will ring E3, etc.
All functionality including transferring calls, forwarding calls, and voicemail, is handled by TalkSwitch. Even the most basic of phones therefore,
once connected to TalkSwitch, will inherit the capabilities of TalkSwitch.
WWW.TALKSWITCH.COM 4
CONNECTING PHONES, FAXES AND DEVICES TO TALKSWITCH
"To Tel. Line"
Pin 2
Pin 1
Ext 111
To TalkSwitch Jack E1
Single Line RJ-11 Jack
Each phone is connected to a single line RJ-11 cable. The jacks at the end of the cables should have two pins, although a 2
line/ 4 pin cable will also work.
Incoming
Phone Lines
Extensions 111 112 113
TalkSwitch Jacks
E1 E2 E3 E4
114
CONNECTING PHONES: TWO LINE PHONE - OPTION 1
Call Handling:
TalkSwitch extensions 111 and 112 are wired to a two line phone. When a call
is transferred to extension 111, line 1 on the phone will show as active; similarly calls on extension 112 will show line 2 as active.
Through the software, you may configure each incoming line to ring any given number
of extensions, including all extensions. However, be careful if incoming line 1 is configured to ring both extensions 111 and 112. An incoming call will ring both phone
lines at the same time. Instead configure incoming line 1 to ring extension 111, and
line 2 to ring extensions 112.
WWW.TALKSWITCH.COM 5
CONNECTING PHONES, FAXES AND DEVICES TO TALKSWITCH
E1 E2 E3 E4
TalkSwitch Jacks
Incoming
Phone Lines
Extensions 111 and 112
k
L1 OR L1/L2
L2
Each phone is connected to a single line RJ-11
cable. The jacks at the end of the cables should
have two pins as shown below..
Two line phones must have these two phone
jacks labeled “L1/L2” and “L2”. The jack
labeled “L1/L2” will have 4 pin connectors and
the “L2” jack will have 2 pin connectors.
To Tel. Line L1 or L1/L2
To Tel. Line L2
L1 OR L1/L2
L1 OR L1/L2
L2
L2
Ext 111
To Jack E1
Ext 112
To Jack E2
Pin 1
Pin 2
Single Line RJ-11 Jac
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