Talkaphone WEBS-PA-2IP User Manual

WEBS-CM-2, WEBS-PA-1 and WEBS-PA-2
Configuration and Operation Manual
WEBS-CM-2, WEBS-PA-1, and WEBS-PA-2-IP
Configuration and Operation Manual
v2.0.0
Rev. 8/15/12
All prices and specifications are subject to change without notice. Talk-A-Phone, Scream Alert, WEBS and WEBS Contact are registered trademarks of Talk-A-Phone Co. All rights reserved.
Copyright 2012 Talk-A-Phone Co. • 7530 North Natchez Avenue • Niles, Illinois 60714 • Phone 773.539.1100 • info@talkaphone.com • www.talkaphone.com.
WEBS-CM-2, WEBS-PA-1 and WEBS-PA-2
Configuration and Operation Manual
Contents
1. Introduction ....................................................................................................................................................4
1.1. Overview of the Manual .............................................................................................................................4
1.2. Intended Audience .....................................................................................................................................4
1.3. Objective .....................................................................................................................................................4
1.4. Typographic Conventions ...........................................................................................................................4
1.5. Related Documents ....................................................................................................................................5
1.6. Technical Support / Help Desk ...................................................................................................................5
2. Overview .........................................................................................................................................................6
2.1. WEBS-CM-2, WEBS-PA-1, and WEBS-PA-2-IP ............................................................................................6
3. Getting Started ...............................................................................................................................................7
3.1. Pre-requisites..............................................................................................................................................7
3.2. Configuration Using the Web GUI ..............................................................................................................7
3.3. Configuration Using the Serial Console ......................................................................................................8
4. Using the Web GUI ...................................................................................................................................... 10
4.1. Web GUI Layout ....................................................................................................................................... 10
4.2. Web Application Menu ............................................................................................................................ 12
4.3. Home ....................................................................................................................................................... 13
4.4. Network ................................................................................................................................................... 14
4.5. VoIP .......................................................................................................................................................... 15
4.6. Authentication ......................................................................................................................................... 16
4.7. Maintaining the Communications Module .............................................................................................. 17
4.8. Reboot ..................................................................................................................................................... 28
5. Operations ................................................................................................................................................... 29
5.1. Activating/Deactivating Auxiliary Outputs .............................................................................................. 29
5.2. Paging Operation ..................................................................................................................................... 29
5.3. Rebooting the Communications Module ................................................................................................ 29
5.4. Factory Default Settings .......................................................................................................................... 29
Page 2 of 53
All prices and specifications are subject to change without notice. Talk-A-Phone, Scream Alert, WEBS and WEBS Contact are registered trademarks of Talk-A-Phone Co. All rights reserved.
Copyright 2012 Talk-A-Phone Co. 7530 North Natchez Avenue • Niles, Illinois 60714 • Phone 773.539.1100 • info@talkaphone.com • www.talkaphone.com.
Acronyms
Definitions
ADA
Americans with Disabilities Act
ANSI
The American National Standards Institute a private non-profit organization that oversees the development of voluntary consensus standards for products, services, processes, systems, and personnel in the United States.
AUX
Auxiliary Input/Output. An Auxiliary Input accepts a contact closure from an external device, such as a Vehicle Detector, Door Switch, Scream Alert™, and card swipe. An auxiliary output produces a contact closure to an external device, such as a strobe light and motorized garage gate.
BABT
British Approvals Board of Telecommunications
CSA
Canadian Standards Association
CE
The CE marking certifies that a product has met EU consumer safety, health or environmental requirements.
DHCP
Dynamic Host Configuration Protocol protocol for assigning dynamic IP addresses to devices on a network.
DNS
Domain Name Server
FCC
Federal Communications Commission
FTP
File Transfer Protocol
GUI
Graphical User Interface
IE
Internet Explorer
IETF
The Internet Engineering Task Force (IETF) develops and promotes Internet standards.
PCBA
Printed Circuit Board Assembly
PoE
Power over Ethernet, IEEE 802.3af standard.
QoS
Quality of Service is of particular concern for the continuous transmission of high-bandwidth video and multimedia information.
TIA
Telecommunications Industry Association
UL
Underwriters Laboratories
WEBS-CM-2, WEBS-PA-1 and WEBS-PA-2
Configuration and Operation Manual
Acronyms and Abbreviations
The following acronyms and abbreviations are commonly used throughout the document:
All prices and specifications are subject to change without notice. Talk-A-Phone, Scream Alert, WEBS and WEBS Contact are registered trademarks of Talk-A-Phone Co. All rights reserved.
Copyright 2012 Talk-A-Phone Co. • 7530 North Natchez Avenue • Niles, Illinois 60714 • Phone 773.539.1100 • info@talkaphone.comwww.talkaphone.com.
Page 3 of 53
Item
Convention
Sample
Acronyms
All uppercase
SIP
Chapter titles
Title caps
See Chapter 3 Getting Started
Command-line commands and options (switches)
All lowercase, bold
ifconfig command /a option
Device names
All uppercase
WEBS-CM-2
Directories
All lowercase
/flash
Error message names
Initial caps
Update failed
File names
Title caps (internal caps in short file names are acceptable for readability)
MainLogFile.txt BackupLogFile.txt
Menu names
Bold; title caps
Insert menu
Programs and applications
Usually title caps
HyperTerminal
Toolbar button names
Usually title caps (follow the interface); bold
Apply Reset
URLs
All lowercase; break long URLs before a forward slash, if necessary to break; do not hyphenate.
http://www.talkaphone.com/
WEBS-CM-2, WEBS-PA-1 and WEBS-PA-2
Configuration and Operation Manual
1. Introduction
1.1. Overview of the Manual
This manual provides detailed instructions for the configuration and operation WEBS-CM-2, WEBS-PA-1, and WEBS-PA-2-IP Communication Modules. It is recommended to read this instructional manual completely before performing any configuration.
1.2. Intended Audience
This manual is targeted towards systems administrators, or any person who would configure and maintain WEBS-CM-2, WEBS-PA-1, and WEBS-PA-2-IP Communication Modules. Fundamental knowledge in computer technologies is recommended for understanding this manual.
1.3. Objective
This manual provides a detailed examination of the features included in WEBS-CM-2, WEBS-PA-1, and WEBS-PA-2-IP Communication Modules. It guides an administrator through the configuration and optimization of paging features. While configuration of WEBS-CM-2, WEBS-PA-1, and WEBS-PA-2-IP Communication Modules is covered in detail, configuration of other peripheral VoIP network elements is beyond the scope of this document.
1.4. Typographic Conventions
The following guidelines are used as typographic conventions in this user manual:
Page 4 of 53
All prices and specifications are subject to change without notice. Talk-A-Phone, Scream Alert, WEBS and WEBS Contact are registered trademarks of Talk-A-Phone Co. All rights reserved.
Copyright 2012 Talk-A-Phone Co. 7530 North Natchez Avenue • Niles, Illinois 60714 • Phone 773.539.1100 • info@talkaphone.com • www.talkaphone.com.
Item
Convention
Sample
User input
Usually title caps; bold
Enter Password
WEBS-CM-2, WEBS-PA-1 and WEBS-PA-2
Configuration and Operation Manual
1.5. Related Documents
WEBS-CM2 Quick Installation Guide, v1.4 WEBS-Contact Configuration and Operation Manual, v1.4
1.6. Technical Support / Help Desk
For technical assistance beyond the scope of this document, contact your distributor or Talk-A-Phone Technical Support for further information.
Talk-A-Phone Co. 7530 North Natchez Avenue Niles, Illinois 60714
Phone: 773.539.1100 Fax: 773.539.1241
E-mail: support@talkaphone.com Web: www.talkaphone.com
All prices and specifications are subject to change without notice. Talk-A-Phone, Scream Alert, WEBS and WEBS Contact are registered trademarks of Talk-A-Phone Co. All rights reserved.
Copyright 2012 Talk-A-Phone Co. • 7530 North Natchez Avenue • Niles, Illinois 60714 • Phone 773.539.1100 • info@talkaphone.comwww.talkaphone.com.
Page 5 of 53
WEBS-CM-2, WEBS-PA-1 and WEBS-PA-2
Configuration and Operation Manual
2. Overview
2.1. WEBS-CM-2, WEBS-PA-1, and WEBS-PA-2-IP
The WEBS-CM2 is an outdoor-rated WEBS® Communication Module that can be used for a wide variety of applications to provide line level audio output.
The WEBS-PA-2-IP is an outdoor-rated WEBS® Paging Unit is an outdoor-rated broadcast device that can provide audio coverage to a wide area.
The WEBS-PA-1 is an indoor-rated WEBS® Paging Unit that can be used audio coverage of indoor spaces. Some of the functionality described below may not be available depending on the device. The rest of the
document may use the term “Communications Module” to refer to the WEBS-CM-2, WEBS-PA-1, or WEBS­PA-2-IP.
Page 6 of 53
All prices and specifications are subject to change without notice. Talk-A-Phone, Scream Alert, WEBS and WEBS Contact are registered trademarks of Talk-A-Phone Co. All rights reserved.
Copyright 2012 Talk-A-Phone Co. 7530 North Natchez Avenue • Niles, Illinois 60714 • Phone 773.539.1100 • info@talkaphone.com • www.talkaphone.com.
WEBS-CM-2, WEBS-PA-1 and WEBS-PA-2
Configuration and Operation Manual
3. Getting Started
3.1. Pre-requisites
Prior to configuring a communications module, ensure the unit is powered on and connected to the network. The Communications Module can be configured from a computer with either a TCP/IP network connection or
a DB-9 Serial port. The communications module supports straight-through serial connections for basic programming. For access to the full configurable feature set, a modern web browser will be required.
The communications module currently supports access from:
Internet Explorer 8 or greater Firefox 3.5 or greater
3.2. Configuration Using the Web GUI
1. Ensure both the communications module and your PC are connected to the Local Area Network. A direct
connection to the communications module will require the use of a crossover network cable. WEBS-CM-2, WEBS-PA-1 and WEBS-PA-2-IP are pre-configured with the following default settings:
IP Address: 192.168.1.10 Username: admin Password: admin@123
2. Configure the IP address of your PC to be on the same subnet as the communications module. For
example, 192.168.1.3
3. Open a supported web browser and direct it to the IP address of the communications module. For
example, enter the following URL: http://192.168.1.10. The browser prompts for authentication:
Figure 1 Authentication Required
4. Enter the default Username and Password. After authentication is successful, you are redirected to the
Home page.
5. Further configuration of the communications module settings are examined in Section 4: Using the Web
GUI.
All prices and specifications are subject to change without notice. Talk-A-Phone, Scream Alert, WEBS and WEBS Contact are registered trademarks of Talk-A-Phone Co. All rights reserved.
Copyright 2012 Talk-A-Phone Co. • 7530 North Natchez Avenue • Niles, Illinois 60714 • Phone 773.539.1100 • info@talkaphone.comwww.talkaphone.com.
Page 7 of 53
WEBS-CM-2, WEBS-PA-1 and WEBS-PA-2
Configuration and Operation Manual
3.3. Configuration Using the Serial Console
Basic settings can be configured on the communications module through a serial console connection. Knowledge of Linux shell commands is recommended for serial console configuration.
Most commonly, the serial console connection can be used to set the IP address, as described below.
1. Connect a straight-through serial cable (DB9 Male to DB9 Female) from the serial port on the
communications module to an available COM port on the PC, noting which port was utilized.
2. Open your preferred serial console application (e.g., HyperTerminal or TeraTerm) on the PC and specify
the following settings:
Communications Port: <Determined in Step 1> Baud rate (bits per second): 115200 Data bits: 8 Parity: None Stop bits: 1 Flow control: None
3. Once connected, you will be presented with the following prompt:
root:/>
4. The /flash directory contains persistent files. It is highly recommended to switch to the /flash directory by
entering the following command, and pressing Enter.
Note the space between ‘cd’ and ‘/flash’:
root:/> cd /flash
5. Create a file where configuration parameters can be entered. For example, we create the config.txt file by
entering the following command, and pressing Enter. Note the space between ‘vi’ and ‘config.txt’:
root:flash/> vi config.txt
6. While in the vi application, press i to force vi into “Insert Mode.”
7. The body of the config.txt file can now be created.
To set a new static IP address enter the following data: NetworkMode = 3 IPAddress = <IP address, e.g. 192.168.1.10> Netmask = <netmask, e.g. 255.255.255.0> Gateway = <default gateway, e.g. 192.168.1.1>
8. Once the configuration options are entered, save the changes and exit vi by pressing Escape, then
entering :wq To exit without saving changes press Escape, then enter :q!
Page 8 of 53
All prices and specifications are subject to change without notice. Talk-A-Phone, Scream Alert, WEBS and WEBS Contact are registered trademarks of Talk-A-Phone Co. All rights reserved.
Copyright 2012 Talk-A-Phone Co. 7530 North Natchez Avenue • Niles, Illinois 60714 • Phone 773.539.1100 • info@talkaphone.com • www.talkaphone.com.
WEBS-CM-2, WEBS-PA-1 and WEBS-PA-2
Configuration and Operation Manual
9. With the configuration file created, the final step is to apply these settings to the communications module.
Enter the following command, and press Enter.
root:flash/> configApp admin admin@123 config.txt
10. A reboot is required after serial console configuration. Enter the following command, and press Enter.
root:flash/> reboot
11. All configurable options are available in Appendix C: Sample Serial Configuration File.
All prices and specifications are subject to change without notice. Talk-A-Phone, Scream Alert, WEBS and WEBS Contact are registered trademarks of Talk-A-Phone Co. All rights reserved.
Copyright 2012 Talk-A-Phone Co. • 7530 North Natchez Avenue • Niles, Illinois 60714 • Phone 773.539.1100 • info@talkaphone.comwww.talkaphone.com.
Page 9 of 53
1
3b 2 3a 4 3c
WEBS-CM-2, WEBS-PA-1 and WEBS-PA-2
Configuration and Operation Manual
4. Using the Web GUI
This section describes various configurable options available from the Web Interface of the communications module. It is the primary interface for configuring and monitoring the communications module. You must assign an IP address (Refer to 4.4.1 IP Settings) before configuring the features of the communications module.
4.1. Web GUI Layout
This section describes the layout of the Web GUI.
Figure 2 Using Web GUI
The Web GUI layout is divided into four sections:
1. Header: The Header section displays Talk-A-Phone Logo and product title “Communications Module”. The
right side of the header has the Refresh, Help, and Logout buttons. The Refresh button is used to reload the content section. The Help button provides help content from the Talk-A-Phone website. The Logout button logs out the user. The Apply button will not be grayed out if the content pane (3) contains configurable parameters. The Apply button is used to save configuration changes to communications module.
Page 10 of 53
All prices and specifications are subject to change without notice. Talk-A-Phone, Scream Alert, WEBS and WEBS Contact are registered trademarks of Talk-A-Phone Co. All rights reserved.
Copyright 2012 Talk-A-Phone Co. 7530 North Natchez Avenue • Niles, Illinois 60714 • Phone 773.539.1100 • info@talkaphone.com • www.talkaphone.com.
WEBS-CM-2, WEBS-PA-1 and WEBS-PA-2
Configuration and Operation Manual
2. Menu: The menu page provides links to different menus and submenus available on the communications
module.
3. Content: The top part of the content section is used for Page Title (3a) and Status (3b) for any operation.
Bottom part of content pane (3c) is used for displaying configurable fields when a menu or a submenu is selected. All the fields (text boxes/dropdown) display allowed field ranges.
4. Footer: The Footer section displays the Talk-A-Phone copyright statement.
To update the communications module configuration, the user must press the Apply button. After clicking Apply the status will be displayed in the “Status” section of the Content section (3b).
Note: When a configuration change is in the process of being applied, an message appears. An message appears for the successful update.
An message appears if the input is incorrect. Incorrect inputs are marked with red.
All prices and specifications are subject to change without notice. Talk-A-Phone, Scream Alert, WEBS and WEBS Contact are registered trademarks of Talk-A-Phone Co. All rights reserved.
Copyright 2012 Talk-A-Phone Co. • 7530 North Natchez Avenue • Niles, Illinois 60714 • Phone 773.539.1100 • info@talkaphone.comwww.talkaphone.com.
Page 11 of 53
WEBS-CM-2, WEBS-PA-1 and WEBS-PA-2
Configuration and Operation Manual
4.2. Web Application Menu
This section provides a preview of the communications module’s Web Menu hierarchy/organization.
Figure 3 Application Menu
Page 12 of 53
All prices and specifications are subject to change without notice. Talk-A-Phone, Scream Alert, WEBS and WEBS Contact are registered trademarks of Talk-A-Phone Co. All rights reserved.
Copyright 2012 Talk-A-Phone Co. 7530 North Natchez Avenue • Niles, Illinois 60714 • Phone 773.539.1100 • info@talkaphone.com • www.talkaphone.com.
Field Name
Description
Device Mode
This indicates WEBS-CM-2 for all three variations, WEBS-CM-2, WEBS-PA-1, and WEBS-PA-2-IP.
Firmware Version
Indicates the version of the communications module’s firmware
Bootloader version
Indicates the version of the bootloader that is used during startup (booting) of the communications module. The bootloader version is independent of the firmware version.
MAC Address
Indicates the number assigned as the communications module’s unique MAC address.
WEBS-CM-2, WEBS-PA-1 and WEBS-PA-2
Configuration and Operation Manual
4.3. Home
The Home page displays communications module information and contact information for Talk-A-Phone.
Login Home
All prices and specifications are subject to change without notice. Talk-A-Phone, Scream Alert, WEBS and WEBS Contact are registered trademarks of Talk-A-Phone Co. All rights reserved.
Copyright 2012 Talk-A-Phone Co. • 7530 North Natchez Avenue • Niles, Illinois 60714 • Phone 773.539.1100 • info@talkaphone.comwww.talkaphone.com.
Figure 4 Home
Page 13 of 53
1 2 3
5
4
WEBS-CM-2, WEBS-PA-1 and WEBS-PA-2
Configuration and Operation Manual
4.4. Network
4.4.1. IP Settings
The IP Settings page allows you to configure the IP settings and the hostname of the communications module.
Login → Network → IP Settings
Figure 5 IP Settings
To set IP settings:
1. Select DHCP – Automatic Configuration OR Static IP - Manual Configuration.
2. Enter network details IP Address, Subnet Mask, Default Gateway of your network for Static IP - Manual
Configuration.
3. Enter DNS Server to resolve domain names.
4. Enter Hostname. Use unique identifier for each device on the network.
5. Click Apply to save settings.
Page 14 of 53
All prices and specifications are subject to change without notice. Talk-A-Phone, Scream Alert, WEBS and WEBS Contact are registered trademarks of Talk-A-Phone Co. All rights reserved.
Copyright 2012 Talk-A-Phone Co. 7530 North Natchez Avenue • Niles, Illinois 60714 • Phone 773.539.1100 • info@talkaphone.com • www.talkaphone.com.
1
2 5 3
4
WEBS-CM-2, WEBS-PA-1 and WEBS-PA-2
Configuration and Operation Manual
4.5. VoIP
4.5.1. Paging Settings
The communications module can be used as a paging device by a WEBS Contact® Server. The page can be output through either the built-in hands-free speaker or the line level output, depending on the specific device.
Login → VoIP → Paging Settings
Figure 11 Paging Settings
To configure paging settings:
1. Select Speaker or Line Level Output to send the incoming audio page to the built-in hands-free speaker
or the line level output. The speaker option is only available for the WEBS-PA-1.
2. Click the drop-down menu to adjust the Output Gain for all incoming pages before sending to the selected
audio paging output. Each level adjustment corresponds to approximately 3dB.
3. The communications module displays Unregistered or Registered @
<WEBS_Contact_Server_IP_Address> for Registration Status on the WEBS Contact® Server.
4. If it deregistration is required from the WEBS Contact® Server in error situations where the WEBS
Contact® Server is unable to deregister the device, select Deregister check box to clear the registration status.
5. Click Apply to save settings.
All prices and specifications are subject to change without notice. Talk-A-Phone, Scream Alert, WEBS and WEBS Contact are registered trademarks of Talk-A-Phone Co. All rights reserved.
Copyright 2012 Talk-A-Phone Co. • 7530 North Natchez Avenue • Niles, Illinois 60714 • Phone 773.539.1100 • info@talkaphone.comwww.talkaphone.com.
Page 15 of 53
1 2
213
WEBS-CM-2, WEBS-PA-1 and WEBS-PA-2
Configuration and Operation Manual
4.6. Authentication
The Authentication page allows the administrator to change the user credentials used to access the communications module through the Web interface or SSH.
Login → Authentication
Figure 22 Authentication
To configure the authentication details:
1. Enter the user credentials to access the Web interface:
Username1 accepts alphanumeric and special characters (e.g., underscore “_” and period “.”). Password2 accepts alphanumeric values and special characters (except “&”).Configure the Key Code
sequence to be used by the Local User for deactivation of the corresponding Auxiliary Output.
Confirm password requires you to type the password again for reconfirmation.
2. Check/uncheck the check box to Enable SSH access to the communications module.
3. Enter Username and Password to configure/modify Authentication for SSH user.
4. Click Apply to save settings.
The maximum number of characters in username is 30. The maximum number of characters in password is 30.
Page 16 of 53
All prices and specifications are subject to change without notice. Talk-A-Phone, Scream Alert, WEBS and WEBS Contact are registered trademarks of Talk-A-Phone Co. All rights reserved.
Copyright 2012 Talk-A-Phone Co. 7530 North Natchez Avenue • Niles, Illinois 60714 • Phone 773.539.1100 • info@talkaphone.com • www.talkaphone.com.
Loading...
+ 37 hidden pages