Contents:
Introduction 3
Warnings 5
Applications and Features 7
Package Content 8
Chassis Assembly 9
Cargo Compartment Assembly 13
Child Seat Assembly 15
Child Seat Usage 16
Two Child Seats Assembly 17
Storage 19
Using a Car Bike Rack 20
Riding Taga 2.0 20
Preventive Maintenance 23
Taga 2.0 Specifications 29
Accessories 30
Warranty 32
Service 33
3
Introduction
Congratulations for choosing Taga 2.0.
Taga 2.0 is a multifunctional family bike. Its innovative ecological design aims to
improve your daily parental life, making them less restrained and more enjoyable.
Taga allows you to ride easily and safely with your children while carrying
groceries and/or personal items, transforming every journey into an adventure.
We wish you and your loved ones much fun and pleasure with your new Taga. If
you have any concerns, questions or comments about your Taga or how to use
it, please don’t hesitate to contact us. We’d love to hear from you.
Read these instructions carefully before you use the product and keep
them for future reference. You and your child may be at risk if you do not
follow these instructions.
!
WARNING
About this user manual
This user manual is for Taga model 2.0 (will also appear in this manual as
“Taga”, “Tricycle”, “Bike, “Bicycle” or “Product”)
You will find a pamphlet with illustrations attached to the manual. Throughout
the assembly, the manual will direct you to the relevant illustration. There are
also illustrations provided for learning how to use and maintain your Taga.
This manual contains many “WARNINGS” and “CAUTIONS” concerning the
consequences of failure to maintain or inspect your Taga and/or failure to
follow the safe usage practices.
The word WARNING indicates a potentially hazardous situation, which if not
avoided could result in serious injury or death.
The word CAUTION indicates a situation, which if not avoided could result in
serious damage to the product or the voiding of your warranty.
Important information
Taga 2.0 is patented. The Taga 2.0 model is protected.
“Taga” and “Be Moved” are trademarks of Taga.
You will find a sticker with the item code and date of production below the
rear frame’s main tube
You will find the serial number as a QR code on the front of the bike frame,
which needs to be scanned with your smart phone
In some Taga bikes the serial number will be stamped on the frame near the
bottom of the seat tube.
Maintain Taga periodically to avoid excessive wear and unsafe situations (see
4
maintenance section).
This manual is not intended as a comprehensive usage, service, repair or
maintenance manual. Please see your reseller or contact us for all service,
repairs or maintenance.
Use only original replacement parts and accessories, supplied by Taga.
The warranty does not cover damage to Taga caused by overloading, misuse
or the use of non-original parts and accessories. For further information, refer
to the warranty section in this manual.
Parts of the product may discolor if left in the sun.
Avoid exposing Taga to extreme temperatures and to wet conditions. To
protect Taga for the long term, we recommend storing your Taga indoors
whenever possible.
Safety First
Make a safety check before every ride on your Taga (see “Safety check” in “Riding
Taga” section)
Taga 2.0 was designed for city usage. Taga was not designed for sports,
mountain or competition riding. Don’t ride it on non-paved terrain and avoid
riding on uneven surfaces.
Taga is intended for use with children from 6 months old and up to a weight
of 35kg / 77lbs (approx 8 years old) in the rear seat and 22Kg / 48lbs in the
front seat. Using the Taga car seat adapter enables you to carry children ages
3-12 months.
The weight and height limits allowed on Taga are presented below:
Maximum
Weight
Rider: 110 kg / 240 lbs
Rear Child Seat: 35 kg / 77 lbs. (8 years) – positioned in the rear
part of the Cargo Compartment, closest to the parent
Front Child Seat: 22 kg / 48 lbs. (4-5 years) – positioned in the
front of the Cargo Compartment, further away from the parent
Third Child Seat: 25 kg / 55 lbs (5-6 years) – positioned on a
rear rack
Total load in Cargo Compartment: 70 Kg / 154 lbs., including
load on top
5
Maximum
Height
Main Child Seat: 138 cm / 54” (8 years)
Second Child Seat: 120 cm / 47” (4-5 years)
Note, if both kids are facing forward the height limit is about 20
cm / 8“ lower for each child (due to limited leg space). If both
kids are facing backwards the height of the child close to the
parent is limited due to the shape of the basket
Rider: 195 cm / 6’5”
Minimum
Height
Rider: 134 cm / 4”5” without canopy; 152 cm / 5’ with canopy
Minimum
Child Age
6 months on regular seat / 3 months on car seat (check your
country / state regulation) and in any case ride slowly and only
on smooth paved bike lanes until the child is at least 1 year old
Regularly check Taga’s brakes, tires, rims, Velcro straps, fasteners and quick
release levers, to avoid unsafe situations (see “Safety Check” section).
Adjust the seat height before riding: your legs should be stretched and both
feet should touch the ground.
Please notice that some countries have specific regulations regarding riding
a bike (especially with a child) and some may require using reflectors and
lights as mandatory accessories when riding on public roads (See accessories
section).
Warnings
Like any type of outdoor activity, riding a tricycle involves risks of injury and/
or damage. By choosing to ride a tricycle, you assume the responsibility for
these risks, and so you need to become familiar and practice the rules of safe
and responsible riding and of proper usage and maintenance. Proper usage
and maintenance of your Taga reduces the risk of injury.
Please notice that Taga is a tricycle and thus behaves differently when riding,
in comparison to a two-wheel bicycle. Always ride it carefully, especially on
turns. To improve stability, slow down before turning and lean your body into
the direction of the turn.
It is impossible to anticipate every situation or condition, which can occur
while riding, and so this manual makes no representation about the safe
usage of the tricycle under all conditions. There are risks associated with the
use of any bicycle / tricycle which cannot be predicted or avoided, and which
are the sole responsibility of the rider.
Many countries and states require specific safety devices. It is your responsibility
to familiarize yourself with the laws of the state where you ride and to comply
6
with all applicable laws, including properly equipping yourself, your child
and your tricycle as the law requires. Observe all local bicycle laws and
regulations. Observe regulations about bicycle lighting, licensing of bicycles,
riding on sidewalks, laws regulating bike path and trail use, helmet laws,
child carrying laws and specific bicycle traffic laws. It’s your responsibility to
know and obey the laws.
Remember: The child’s safety is your responsibility.
It may be dangerous to leave your child unattended with Taga.
Do not allow children to play with the product when you are not riding or
holding it. They may be at risk of injury.
When children climb in and out of the Cargo Compartment, the tricycle may
tip forward, unless the rider is sitting on the saddle or the bike is held from
the back (the saddle).
Do not place your child in the front seat when there is no child in the rear
(main) seat, as the bike may tip forward.
When loading your children on the seats, place the first child on the rear seat
(the seat closest to the parent) and only then place the second child into the
front seat.
When unloading the children from the Cargo Compartment, first unload the
child from the front seat and only then unload the child from the rear seat.
The Taga Child Seat is not suitable for children under 6 months old.
Excessive weight (beyond the maximum weights stated in the table above) in
either the child seat or the basket may cause hazardous unstable conditions.
Always use the safety harness to avoid serious injury from falling or sliding
out. Always secure all safety harness straps. Ensure the safety harness is
correctly fitted and adjusted so that it secures the child in the seat.
Always ensure you and your child are wearing a helmet when riding Taga.
Do not stand or let children stand on the bike frame. This is unsafe and can
damage the product.
Do not load children into the basket when there are no Child Seats installed.
If you are riding with a dog (or another pet), make sure to leash the dog to
the Cargo Compartment frame so they cannot jump out during the ride.
Apply the parking brake when you park your Taga. Apply parking brake
when loading or unloading children.
Remember that braking distance in wet weather is longer.
Do not use Taga if any part is broken, torn or missing.
The Taga Child Seat is not approved to be a car seat. Transport your child
only with an approved car seat. Approved car seats may be connected to
Taga’s frame using special Taga adapters. See accessories section or check
our website
Parcels or luggage attached to the handlebar will have a negative impact on
the stability of the product.
Ensure that all locking mechanisms are engaged before use. Always ensure
7
that the Child Seat is properly attached to the Cargo Compartment and that
the Cargo Compartment is properly attached to the Bike frame before use.
Keep away from heaters, open fire or exposed flames.
As with all mechanical components, Taga is subject to wear and tear. Different
materials and components may react to wear or stress fatigue in different
ways. If the expected lifespan of a component has been exceeded, it may
suddenly fail, possibly causing injuries to the rider or passenger. Any form of
crack, scratches or discoloration in highly stressed areas indicates that the life
of the component has been exceeded and it should be replaced.
Applications and Features
StableTurnTM Steering Geometry
Taga 2.0 has a unique steering mechanism, based on the Ackerman geometry,
with optimized wheel trail and low center of gravity, making the bike more stable
when turning.
DualBarTM Handling
Taga’s separated handlebars work simultaneously due to the incorporated
Ackerman linkage. This separation allows the child to sit as close as possible to the
parent for continuous interaction and improved center of gravity.
Zero to Eight
Different harness anchor heights and an adjustable headrest make it suitable for
children from 6 months up to 8 years old. You can also add a Maxi Cosi infant car
seat for a younger baby and use it together with the toddler seat.
Modular child seats
The child seats can be positioned facing forwards, backwards or towards each
other (first two options require purchasing the bar separately). The Taga 2.0 seat
can recline up to 160 degrees for a sleeping position and can fold down so it
doesn’t get dirty when left outside.
Lockable cargo Compartment
The cargo compartment can carry school bags, helmets, groceries, pets and
other heavy items, up to 70kg/154lbs. The child seats can be folded down to
become the lid of the cargo compartment, which can be locked using our special
lock. Once closed, more cargo can be loaded on top of the cargo compartment
and secured with a bungee cord.
8
Electric assist
Taga 2.0 can be purchased as a regular or an E-bike version (pedal assist in Europe
and Asia, pedal assist and/or throttle in the USA), or you can buy the regular
version and upgrade it to an E-bike at any point using the Electric Kit.
Multiple Accessories
Taga 2.0 has a wide array of accessories: an Accessories Bar on which you can add
a Universal Click-On Adapter for a smart phone, cup holder or water gun; a allweather Royal Canopy; Special Soft Cushion for infants; Sun Hood; Maxi Cosi Car
Seat Adapter; Special Lock; Mud Guards; Bike Rack and many more accessories.
Please check our website for more updated information.
Fold Down & Store
The child seats can be folded down, the bottom folds up, and the whole child
seat compartment removed in seconds and carried away as a slim suitcase, to be
stored at home or in a car trunk. Taga’s frame can be separated into three parts,
to be transported in a standard car trunk or compactly stored at home.
High-end spec
Taga 2.0 comes with a Shimano nexus inter 3 gear, Promax disc brakes, Velo
saddle, Kenda tires and additional high quality components.
Package Content
The Taga 2.0 may come in one box or several boxes, depends on your order:
Chassis
FIG 01
1. Front frame
+ Steering post
+ Front forks
2. Steering rod
3. Front wheel x2
4. Rear frame
+ Steering post
5. Cargo compartment holder x2
6. Pedal x2
7. Saddle and seat post
8. Quick Release screw & nut x2 (for the frame)
9. Quick Release screw & washer x2 (for the wheels)
10. Allen screw & nut x2 & washer x2 (for holders)
11. Allen screw & nut x2 & washers x2 (for steering rod)
9
12. Screws for rear mudguard
13. Open Wrench
14. Allen key x3
15. Zip tie x2
Cargo Compartment
FIG 02
1. Plastic frame
2. Metal Frame
3. Basket
4. Allen screw x4
The Cargo Compartment may be included in the chassis box or
delivered in a separate box
The child seat and some of the accessories may be included in the
Chassis box or cargo compartment box
NOTE
Chassis Assembly
Your reseller may assemble your Taga 2.0 for you.
The following instructions are provided in the event that you purchased
Taga on the Internet or that your reseller has not assembled your Taga
2.0 for you.
NOTE
This section will describe how to assemble Taga 2.0. Follow these
instructions, step-by-step. Each step is fully illustrated. Use the Allen keys
provided in this package. In addition, you may need a pliers or wrench
and a Philips screw driver. For any question, please contact our support
team.
NOTE
Before starting
1. The product should be assembled on carpeted surface.
FIG 03
2. Take out all the parts from the boxes
3. Remove all packaging materials carefully using scissors, except the packing
materials, of the steering posts, which should be removed after the assembly
of the frame.
10
Keep plastic bags and small parts away from children or infants to prevent
choking, suffocation or serious injuries.
!
WARNING
Step 1: Connecting the Steering rod
FIG 04
The steering rod can be found inside the seat post. Position the steering rod
between and below the two arms, which extend out the forks. Insert the two
Allen screws from above, first through the arm hole and then through the steering
rod eyelet. Place a nut on the screws and use Allen key and a Pliers/Wrench to
tighten the screws
Do not tighten the screws too much. The rod should be attached firmly
but the arms should move freely to enable the steering. Tightening too
much may damage the steering rod.
CAUTION
Step 2: Assembling the front wheels
The wheel quick release mechanism uses a cam action to lock the tricycle’s
wheel in place. Because of its adjustable nature, it is critical that you
understand how it works, how to use it properly and how much force
you need to apply to secure the wheel.
!
WARNING
1. Mount the front wheels onto the fork dropouts
FIG 05
. The brake’s rotor
should be simultaneously inserted into the brake caliper
FIG 05
. Make sure
to insert the right wheel into the right dropout and the left wheel into the left
dropout. The arrows marked on the disc rotor should indicate the direction
of travel, so when the arrow is at the top of the rotor it should be pointing in
the riding direction
FIG 05
.
2. Make sure that the dropout tube edges are inserted into the circumferential
grooves on both washers and that the washers are holding the dropout tube
firmly on both sides
FIG 06
.
3. Adjusting the quick release mechanism:
The wheel hub is clamped in place by the pressure of the quick release cam,
which pushes the washers against the dropout tube, holding it from both
sides. The clamping force can be controlled by adjusting the quick release
mechanism. To do this, hold the internal washer with one hand, and rotate
11
the cam lever with the other hand to adjust the mechanism. Rotating the
cam lever clockwise increases clamping force; rotating it counterclockwise
reduces clamping force. Make sure that you rotate the lever clockwise until
the washers are fixed to the dropout firmly. Less than half a turn of the lever
can make the difference between safe clamping force and unsafe clamping
force
FIG 06
.
4. Close and secure the quick release mechanism by closing the lever 90 degrees
so that it is parallel to the wheel. Note the “close” engraving on the lever. You
should use force to close the lever. If closing does not require force, it means
that the clamp is not tight enough
FIG 06
.
Riding with an improperly adjusted wheel quick release can allow the
wheel to wobble or fall off the tricycle, which can cause serious injury or
death. Therefore, it is essential that you:
1. Ask our support department to help you make sure you know how
to install and remove your wheels safely.
2. Understand and apply the correct technique for clamping your
wheel in place with a quick release.
3. Each time, before you ride the tricycle, check that the wheel is
securely clamped.
!
WARNING
Step 3: Assembling the left steering post
1. Insert the steering post to its location and make sure it is positioned at the
correct angle and that the location pin is inserted into its slot, as shown
FIG 07
2. Make sure the cables go directly from the frame to the handles, and are not
twisted.
Secure the steering post in place by closing the quick release lever
FIG 07
. If
it is too easy to close, adjust the nut and close the lever again.
Step 4: Assembling the main frame
1. Hold the rear frame with your right hand, the front frame with your left hand
(using the left handlebar) and gently attach the T joint half profile onto the
front frame’s main tube
FIG 08
. Try not to damage the paint while doing so.
2. Align the holes of the T joint half profile with the holes in the front frame and
insert the quick release screws through the holes
FIG 08
. Make sure the
curved washer on the quick release screw is in the correct position.
3. Secure by screwing the nuts onto the quick release screws from the other side
of the frame
FIG 08
4. Tighten the nuts as much as you can (shake the frame a bit to make sure
12
you tightened it as much as possible) and close the quick release levers so
the lever is pointing downwards
FIG 08
. Some force should be required
when closing the lever. If closing is easy, open the lever, tighten the nut more
by rotating it clockwise and close the lever again. The front and rear frames
should be firmly fixed to each other.
Step 5: Assembling the right steering post
1. Insert the steering post into its location and make sure it is positioned at
the correct angle and that the location pin is inserted into its slot, as shown
FIG 09
.
2. 3. Make sure the cables go directly from the frame to the handles, and are
not twisted.
3. 4. Secure the steering post in place with the quick release lever
FIG 09
. If it
is too easy to close, adjust the nut and close the lever again.
Step 6: Assembling the rear mudguard
1. Connect the Mudguard poles to the rear fork as shown, fix in place with the
screws and washers provided and tighten these using a Philips screwdriver
FIG 10
.
Step 7: Assembling the pedals
1. Assemble the pedals onto the crank arms using the Allen Key provided
FIG 11
.
The left pedal has special marks close to the pedal thread. Make sure to
assemble it to the left crank
FIG 11
.
Assembling the pedals incorrectly can damage the pedal thread.
CAUTION
Step 8: Assembling the seat post & saddle
1. Open the quick release lever on the seat tube and insert the seat post until
it reaches the desired height
FIG 12
. Then close the lever firmly
FIG 12
. If
the lever is closed too easily or if the seat post slides down when you seat on
it, tighten the nut and close the lever again.
Do not try to slide up the seat post beyond the minimum insert mark. It
is unsafe and can cause damage.
!
WARNING
13
Step 9: Assembling the Cargo Compartment holders
1. Position the holders on the front frame as shown and make sure the holes in
the holder are aligned with the hole in the frame
FIG 13
.
2. Insert the screw through the holes. Make sure the washer is close to the
screw head
FIG 13
.
3. Insert the nut onto the screw in the other side of the hole and hold it with
the wrench provided, while tightening the screw with the Allen key provided
FIG 13
.
4. Attach the front brake cable, which goes below the holders to the holders
using the zip tie provided and cut the remaining edge of the zip tie with
scissors
FIG 13
.
Cargo Compartment Assembly
Step 1: Assembling the Cargo basket
1. Position the basket parallel to the metal frame as shown
FIG 14
. Make sure
that the flat surface, which is part of the basket, is positioned in the back, next
to the vertical metal square
FIG 14
. Make sure the rounded corners of the
basket at the front of the basket are parallel to the metal frame corners.
2. Attach the basket to the frame using the double sided Velcro straps as shown
FIG 14
. Pay attention to the directions of the Velcro straps in the illustration.
3. The flat surface at the back of the basket should not be secured too tightly,
to allow space for the plastic frame and to avoid collision with the child seat
FIG 14
.
4. Attach the wooden floor to the basket with the Velcro straps on its bottom
FIG 14
.
Step 2: Assembling the plastic frame
1. Position the plastic frame onto the metal frame as shown
FIG 15
. Make sure
that wider side of the plastic frame is in the front.
2. Insert the 4 screws to the bottom side of the frame and tighten them using
the Allen key provided.
FIG 15
Step 3: Assembling the Cargo compartment on the bike
1. Hold the cargo compartment by its two handles, one on each side
FIG 16
.
2. Slide the rear end of the cargo compartment onto the special holder on bike’s
rear frame (as shown), ensuring it is firmly secured.
FIG 16
3. Lower down the front part of the cargo compartment so the metal brackets
insert into the slots in the plastic holders. Make sure that the holder handles
move back to their upward position as shown
FIG 17
. You should hear a
“click”.
14
If for some reason one of the compartment handles doesn’t move back
up all the way, push it upwards with your hand until it holds the Cargo
Compartment firmly. Do not use the bike if the handles do not click into
place and so in turn do not hold the Cargo Compatment in place. To test
it, lift the cargo compartment from the front part and see if it disconnects
from the holders. If it disconnects, contact our customer support.
!
WARNING
Your Taga 2.0 is now assembled as shown in
FIG 18
and you can attach to it the
child seats and/or the different accessories that you have ordered.
Child Seat Package Content
FIG 19
1. Child Seat
2. Padding set (for seat, back, headrest, strap cover x2)
3. Harness
4. Harness extension
5. Child seat anchor
6. Allen screws x3
The Child Seat and/or parts of it will either be included in the Chassis
box, in the cargo basket box, or delivered in a separate box
The headrest and hood are accessories, which can be purchased
separately
In some cases the headrest will arrive assembled on the child seat
The headrest padding is part of the padding set, so if you didn’t order
the headrest but plan to order it in the future, please keep the headrest
padding.
NOTE
15
Child Seat Assembly
If you did not order a child seat, you may skip forward to the next
section.
If you received your child seat pre-assembled, you may skip forward
to step 3.
On the underside of the seat bottom there are two latches which
you need to pull, either separately or together, to complete certain
actions. It is important to understand how to use these properly to
avoid damaging the seat.
NOTE
Step 1: Assembling the seat anchor
1. Insert the anchor on the frame’s metal tube as shown
FIG 20
. Attach the
second part of the anchor on the opposite side and tighten the two parts
using the three screws provided
FIG 20
.
Step 2: Installing the seat
1. Insert the anchor into the slot in the seat’s backrest by sliding the seat onto
the anchor as shown
FIG 21
2. Pull the internal latch located on the underside of the seat bottom, attach
the rear part of the seat buttom to the frame as shown and release the latch
FIG 22
. The two rear bolts will lock into position and you will hear a “click”
3. Pull the external latch located on the underside of the seat bottom, secure
the front part of the seat bottom to the frame as shown and release the latch
FIG 23
. The two front bolts will lock into position and you will hear a “click”
4. Test the Child Seat to ensure it is attached firmly to the Cargo Compartment
Step 3: Attaching the padding
1. Position the padding on the seat and backrest as shown.
FIG 24
.
Step 4: Assembling the harness
1. Disconnect the bottom part of the harness by pressing on the two sides of
the crotch buckle while simultaneously pushing the safety button on the
crotch buckle.
2. Insert the lower strap loop onto the two horizontal plastic pins in the seat:
first insert one side of the loop and then the other side. If needed, use a flat
screwdriver to push the strap onto the plastic pin
FIG 24
3. Thread the harness straps through the slits in the shoulder pads as shown
FIG 25
16
4. Pull out the headrest poles
FIG 25
5. Insert the shoulder anchors into the shoulder slots on the backrest. Note that
you have two slot height options – low position for infants and high position
for toddlers
FIG 25
6. Re-insert the headrest poles to secure the harness in place
FIG 25
7. Connect the two ends of the crotch buckle
FIG 25
8. If the harness is too small for your child (in maximum length, after adjustment)
– use the harness extension
FIG 25
If you only have one child seat, you should only install it on the part
of the Cargo Compartment closest to the rider (rear part), either facing
forward or connected to the bar and facing the parent
FIG 26
. When
riding with one child, do not attempt to install it in the front part of the
Cargo Compartment, as this is dangerous.
!
WARNING
Child Seat Disassembly
1. Pull the external latch located on the underside of the seat bottom and pull
the front part of the seat
FIG 27
. The two rear bolts will still remain locked.
2. Pull the internal latch located on the underside of the seat bottom, and pull
the seat out of the Cargo Compartment rails
FIG 27
.
3. Slide the Child Seat backrest out of the anchor
FIG 27
.
4. Remove the anchor by releasing the screws
Child Seat Usage
To recline the seat, pull the external latch located on the underside of Child Seat
bottom, push the backrest backwards and simultaneously pull the seat bottom
forward
FIG 28
When reclining the seat, note that the harness straps may need to
be extended. If they reached their maximum length, use the harness
extension
CAUTION
To bring the seat back to its upward position, pull the external latch located on
the underside of the Child Seat bottom, pull the backrest and simultaneously push
the seat backwards.
FIG 28
17
When returning the Child Seat back to its upright position, there is a
stopper on the rail which prevents the seat from folding unintentionally.
Do not attempt to push the seat beyond the stopper as it may damage
the seat mechanism.
CAUTION
Child Seat Folding
To fold the seat, pull the internal latch located on the underside of the Child Seat
bottom, push the backrest forwards and simultaneously push the seat backwards
FIG 29
. Pull the harness out of the way of the folding seat, so it does not get
squashed between the seat bottom and the backrest. When folding the seat push
the backrest down until you hear a “click” – to lock in place.
Leaving the harness squashed between the seat and backrest in folded
position may leave marks on the padding and will prevent the seats from
folding fully.
FIG 29
CAUTION
Two Child Seats Assembly
If you have two child seats, you can position them facing each other, facing
forwards or facing backwards. In order to have them positioned in the same
direction you will require the Accessory Bar, which can be ordered separately.
FIG 30
The position of the bar can be adjusted to allow more space for the
legs of the older child.
FIG 30
NOTE
Do not recline the front seat.
Do not place your child in the front seat when there is no child in the rear
seat (closer to the parent) as this may result in the front of the bike tipping
forwards when the rider dismounts.
FIG 31
!
WARNING
18
Child Seat with Bar Assembly
This step requires the Accessory Bar, which can be ordered separately
NOTE
Step 1: Assembling the seat anchor
1. Insert the anchor on the bar’s metal tube as shown
FIG 32
. Position the
second part of the anchor on the opposite side and fasten the two parts
together using the three screws provided
FIG 32
.
Step 2: Installing the seat
1. Insert the anchor into the slot in the seat’s backrest by sliding the seat onto
the anchor as shown
FIG 32
2. Pull the internal latch located on the underside of the seat bottom, attach the
rear part of the seat to the frame and release the latch
FIG 33
. The two rear
bolts will lock into position and you will hear a “click”
3. Pull the external latch located on the underside of the seat bottom, secure
the front part of the seat bottom to the frame as shown and release the latch
FIG 33
. The two front bolts will lock into position and you will hear a “click”
4. Test the Child Seat to ensure it is firmly fixed to the Cargo Compartment
Storing cargo in Taga 2.0
Taga 2.0 offers you the option of storing and locking your items inside the
Cargo Compartment
To close the Cargo Compartment, simply fold the two Child Seats as described
in the section labelled “Child Seat Folding” and in
FIG 34
.
The two Child Seats can be locked to each other using Taga’s special lock,
which can be ordered separately
Folding the seats can be achieved even if the Accessory Bar remains in place,
assuming it is positioned in the center
Once closed, the back of the seats can be used as a loading surface for larger
items, but please ensure that you secure the luggage or box with bungee
cords
FIG 34
. The bungee cords can be ordered separately.
If you don’t have child seats and would like to lock your Cargo Compartment,
please check Taga’s website or contact our support team
19
Storage
In order to store your Taga 2.0 in a car trunk or at home, you can disassemble it
into 4-5 main parts (depending on the storage space). To disassemble and store
Taga, please follow the next steps:
Step 1: Removing the Cargo Compartment
Push down the two handle levers on the sides of the Cargo Compartment, lift
up the front part and slide the rear part of the Cargo Compartment out of the
holder
FIG 35
Step 2: Folding the basket
Fold the basket into the Cargo Compartment and lift the Cargo Compartment by
its handle
FIG 36
. The Cargo Compartment can be stored at home or in your
car while you lock the bike itself.
Step 3: Removing the seat post and saddle
Open the quick release lever and pull out the seat post and saddle.
FIG 37
Step 4: Dismantling the steering posts
Open the quick release levers and pull out the steering posts.
FIG 38
Step 5: Dismantling the frame
Open the quick release levers that secure the front and rear frames together,
release the nuts and pull out the quick release screws. Pull the front part of the
rear frame up and off the front frame to disconnect the two
FIG 39
.
Remember to re-attach the screws and nuts to the rear frame so that they don’t
get misplaced.
Step 6: Arranging the storage space
Now you have 4 main parts
FIG 40
. Position these in such a way that they don’t
touch each other to avoid scratches.
Optional: Dismantling the wheels
To save more space, open the front wheels’ quick release levers and disconnect
the wheels from the front frame.
For re-assembling the wheels, go back to step 2 in the Chassis assembly section.
If you have a tight storage space, use foam pads and/or blankets to
separate the parts to avoid scratches or damage.
CAUTION
20
Storing Taga 2.0 in a car trunk
In a large car such as SUV, Minivan or Estate – position the parts in a way that they
don’t touch each other or use a blanket to separate the parts to avoid scratches
or damages.
FIG 41
In a small car such as sedan, you will need to fold one of the rear seats so you can
place the rear frame lengthways. Then position all other parts
FIG 41
Remove
the wheels if needed, to save space
Using a Car Bike Rack
To transport the Taga 2.0 on a car bike rack, use a high mount rack with arms that
are positioned at least 150cm/ 59” from the ground.
FIG 42
1. Remove the Cargo Compartment as shown in step 1 in the Storage section
and in
FIG 35
. Fold the basket as shown in
FIG 36
and store both in the
car trunk
2. Open the quick release levers on the steering posts and dismantle the
steering posts. Then fix them to front frame with bungee cords, rope or
straps.
FIG 42
3. Mount the bike on the rack in such a way that the rack arms are positioned
in-between the front frame and the steering rod, to avoid damage to the
steering rod
FIG 42
4. Open the quick release lever on the seat tube, pull the seat post out and re-
attach it from the other side of seat tube, so that the saddle is facing the car
and works as a bumper between the bike and the car.
FIG 42
5. Use straps or bungee cords to secure the bike to the rack and the car
6. Test the bike to ensure it is properly fastened to the rack and the car
Riding Taga 2.0
Taga 2.0 allows you to ride easily and safely with your children while carrying
groceries or personal items, turning every journey into an adventure. Enjoy the
ride!
Safety Check:
Before every ride or if you feel something is wrong with your Taga, check the
following:
Squeeze the rear brake lever and push Taga forward while pressing down
on the saddle. Does the rear wheel rotate? If yes, it is time to adjust the rear
brake.
For this you can contact us directly, contact your local reseller or make the
21
adjustment yourself by following the guide in the maintenance section.
Apply the parking brake and push Taga forward - Does either one of the front
wheels rotate? If yes, it is time to adjust the front brakes or level them.
For this you can contact us directly, contact your local reseller or make the
adjustment yourself by following the guide in the maintenance section.
Squeeze the front brakes lever and push Taga forwards and back.
Do the wheels rotate? If yes, it is time to adjust the front brake cables.
Does everything feel solid? If you feel a clunk with each forward or
backward movement, you may have a loose headset, a loose screw
on the steering rod or a loose quick release screw in the T joint, which
connects the rear frame and the front frame. If you think this is the case,
please contact us or have your reseller check this.
Please inspect the brake pads at regular intervals to ensure safe operation of
the braking system. When the friction material on the pads has worn down
to 1.0mm please replace with Taga approved brake pads.
When standing on a flat surface, turn the handles from left and right as if you
are steering. Does this feel smooth? If you feel any binding or roughness in
the steering, the headset may be too tighten. Please contact us or have your
reseller check it.
Grab one pedal with your hand and rotate it toward and away from the
centerline of the Taga; then do the same with the other pedal. Does anything
feel loose or jarred? If so, please contact us or have your reseller check the
chain
Carefully check the control cables and cable housings. Any rust? Kinks?
Fraying? If so, contact us or have your reseller replace them.
Place in second gear by rotating the shifter until the mark faces the digit “2”.
Look at the gear controller at the rear of the tricycle (located on the rear wheel
axle, at the end of the chain guard). Is the yellow spot located between the
two yellow lines? If not, contact us or see your reseller for gear adjustment.
Squeeze each adjoining pair of spokes on either side of each wheel between
your thumb and index finger. Do they all feel about the same? If any feel
loose, please contact us or have your reseller check the wheel for tension and
trueness.
Check to make sure that all parts and accessories are properly secured and
tighten any which are not. Specifically check the brakes, wheels, pedals,
gear, quick release levers, child seat, child seat safety harness, steering arms,
steering rod and all nuts and bolts. See maintenance section for more details
Check the frame, particularly in the areas around all tube joints; the
handlebars, the rims, the stem and the seat post for any deep scratches,
cracks or discoloration. These are signs of stress-caused fatigue and indicate
that a part is at the end of its lifespan and needs to be replaced. Contact us or
your reseller in case something seems wrong or if you are not sure.
22
First Ride:
Please notice that Taga is a tricycle and so rides slightly differently to a standard
bicycle. Ride it slowly at the beginning, especially on turns.
To maintain stability when turning, slow down before turning and lean your
body into the turn
FIG 43
.
In order to get used to riding on your Taga, we recommend riding without a child
on the first few rides and instead place a heavy bag in the Cargo Compartment.
Load your child onto the Taga only after you feel safe and comfortable with the
ride.
Adjusting the saddle height
Use the seat post quick release lever to adjust the saddle height.
FIG 44
The bottom of the seat post should not pass the “minimum insert” mark.
!
WARNING
Applying the parking brake
For parking brake apply the brake lever and press down the parking brake button
located on the lever. Then release the brake lever and parking brake button, one
after the other. Press the lever again to release it
FIG 45
Changing gear drives
Rotate the gear shifter on the handle to shift gears while riding.
Do not shift gears while stationary.
FIG 46
Fastening the child harness
Push the harness buckle end into the crotch buckle.
FIG 47
To release the buckle push the two side snaps and simultaneously push the top
button
FIG 47
Adjusting the child harness
Pull the straps through the upper buckles until the harness is firmly fitted to your
child.
FIG 48
Braking
Use the left brake lever to control the front brakes. Use the right brake lever to
control the rear brake.
23
Preventive Maintenance
Service Intervals
Some service and maintenance can and should be performed by the owner. It
requires no special tools or knowledge beyond what is presented in this manual.
The following are examples of the type of service you can, in most cases, perform
yourself. All other service, maintenance and repair should be performed in a
properly equipped facility by a qualified bicycle mechanic using the correct tools
and procedures specified by Taga.
1. Break-in Period: Your Taga will last longer and work better if you break it in
before riding it hard. Control cables and wheel spokes may stretch when a
new Taga is first used and may require readjustment, which you can perform
by yourself or in a bike shop.
The Safety Check (see “Riding Taga” section) will help you identify some things
that need readjustment. But even if everything seems fine to you, it’s best to
take your Taga back to the reseller or any bike shop in your area for a 30 day
checkup. Another way to judge when it’s time for the first checkup is to bring
Taga in after several days of hard use. But if you think something is wrong
with the Taga, take it to your reseller or contact us before riding it again.
2. Before every ride: Perform Safety Check (see “Riding Taga” section)
3. After every long or hard ride, or if your Taga has been exposed to water or
grit or at least after every 100 miles, ensure you clean your Taga and lightly oil
the chain and the cables. Wipe off excess oil. See lubrication section below.
Inflating the Wheels
Use a regular bicycle air pump to inflate the wheels. Check the pressure limit
stamped on the tire (standard wheels should be 60 PSI).
Lubricating the chain and brake cables
We recommend that you see your local reseller or any bike shop for all lubricants.
The chain should be lubricated once in 3 months using a standard bicycle chain
lube. The brake and gear cables should be lubricated every 6-12 months using
2-3 drops of cables oil. Lubrication is a function of climate. Talk to your reseller or
our support team about the best lubricants and the recommended lubrication
frequency for your area.
Lubricating the seat mechanism
In case the Child Seat locking mechanism (when the seat is out of the Cargo
Compartment) is not moving freely, apply some silicone spray between the
moving parts to reduce friction.
24
Do not use oil on the child seat mechanism as it may damage the plastic
CAUTION
Adjusting the Front Brakes
1. Riding with improperly adjusted brakes or worn brake pads is
dangerous and can result in serious injury or death.
2. If the front brakes cables get loose, the parking brake might not work
properly, and it can result in serious injury. Check the parking brake
periodically and if needed adjust the front brakes.
3. Disc brakes can get extremely hot with extended use. Be careful not
to touch a disc brake until it has had plenty of time to cool.
!
WARNING
Taga 2.0 is using a high-end disc brake system. However, due to several reasons
mentioned below, the brakes might need to be adjusted. It is normal and can
happen with any bike that uses disc brakes. Here are the possible issues and the
relevant solution:
The brakes are too loose (see methods A,B,C below)
The parking brake doesn’t hold the bike in place (see methods A,B,C below)
One front brake is stronger than the other (see methods A,B,C below)
The brakes make annoying noise (see methods A,B,C,D,E below)
The Rotor doesn’t move at all (see methods D,E below)
There are several methods to adjust the front brakes. Use them in the following
order. If the problem is not solved with one method try the next method.
Method A: Adjusting the brake lever nut
Method B: Adjusting the caliper pads
Method C: Adjusting the caliper nut (fine tuning)
Method D: Changing the caliper position on the fork
Method E: Aligning the rotor itself
Method A: Adjusting brake lever nut
New bike cables tend to stretch a bit during the first several rides until they reach
their final length. When they stretch, the brake looses its tension. It also means
that the parking brake (which is based on the front brake system) may not hold
the wheels in stationary position. To test it, apply the parking brake and move the
bike forwards. If the parking brake doesn’t hold the bike, it needs to be adjusted.
1. Release the nut on the left brake lever.
FIG 49
25
2. Adjust the screw to tighten or slacken both front wheels brakes.
3. Refasten the nut.
This is the fastest way and it deals with both wheels at once. It can also be used
to eliminate noises in case the brakes are too tight.
However – sometimes the cable stretched too much so you need to move to
method B. Also – if each wheel has a different braking power you should adjust
the brake of each wheel separately (method B below). To test if the two front
brakes are not aligned squeeze the left brake lever, push the bike forward and
gradually release the brake lever. If the tricycle turns to one side, it means that the
opposite side needs to be tightened.
Method B: Adjusting the front caliper pads
1. Before using this method we recommend that you remove the Cargo
Compartment and turn the bike up-side-down on a carpet, to get better
access to the wheels
FIG 50
2. The disc brake caliper has two pads, which hold the brake rotor from both
sides. The external pad is stationary, but it can be shifted closer to the rotor or
away from it using an Allen Key (provided with the bike). Shift the pad closer
to the rotor in case you want to increase the braking power, but make sure
you don’t position it too close, to avoid noises when you ride
FIG 51
3. The internal pad moves when you squeeze the brake lever and it pushes the
rotor onto the external pad. This is actually how the brake works. To shift the
internal pad closer to the rotor:
1. Release a bit the screw that holds the brake cable
FIG 52
2. Push the small lever on the caliper towards the cable
FIG 52
3. Tight the screw again.
FIG 52
This will increase the cable tension and will shift the internal pad closer to the
rotor. Avoid tightening the cable too much as the pad will touch the rotor
even if the brake is not applied and it may create noises when you ride.
Method C: Adjusting the caliper nut (fine tuning)
This method is similar to Method B part 3 (it shifts the internal pad closer to the
rotor or away from it), but it can work only for fine-tuning
1. Use a wrench to release the nut on the brake caliper lever (where the cable
housing ends).
FIG 53
2. Adjust the screw to tighten or slacken the cable
FIG 53
3. Refasten the nut
FIG 53
Method D: Adjusting the caliper position on the fork
In some cases, the rotor is too close to the edge of the caliper so the methods
above will not help to adjust it. In such case you may hear strong noises from the
brake or the wheel will not move freely. To solve it you need to bring the rotor
26
between the two pads:
1. Release the screws that hold the caliper to the fork
FIG 54
2. Move the brake Caliper until you see that the rotor is aligned with the pads
and is located between them
FIG 54
3. Tight again the screws which connect the caliper to the fork
FIG 54
Method E: Aligning the rotor itself
In some cases, the rotor was hit during the ride and it was slightly bended. In such
case you may hear strong noises from the brake or the wheel will not move freely.
If Method D didn’t solve the issue and/or if the noise appears only once the wheel
makes a full turn, it means that the rotor is bended and it needs to be aligned
1. Look carefully between the pads while rotating the wheel slowly and see if
the rotor hits one of the pads every full turn.
FIG 55
2. Identify the point and even mark it on the rotor
FIG 55
3. Rotate the wheel 180 degrees so the bended point is away from the caliper
FIG 55
4. Bend the rotor to the counter direction with a wrench or by hand (using a
towel)
FIG 55
5. Rotate the wheel again to see if the rotor touches the pad. If it still does,
repeat the process until it does not touch the pads anymore
If none of the methods work you may have issues with the your brake cables.
Check that the brake cables are straight with no bends, and are not twisted.
Squeeze the brake lever and see if it returns to place smoothly. If there is a problem
with your brake cables please contact us
Adjusting the Rear Brake
New bike cables tend to stretch a bit during the first several rides until they reach
their final length. When they stretch, the brake will loose its tension.
To see if the rear roller brake works properly, squeeze the right brake lever and
push the bike forward. If the rear wheel keeps turning – use one of the methods
below:
Method A: Increasing the rear cable tension
Check the end of the rear brake cable, which is close to the rear wheel.
1. Release the nut at the end of the cable housing as shown
FIG 56
2. Adjust the screw to tighten or slacken the rear brake
FIG 56
3. Tight the nut again
FIG 56
Method B: Adjusting brake lever nut (for fine tuning)
1. Release the nut on the right brake lever.
FIG 57
2. Adjust the screw to tighten or slacken the rears brakes.
FIG 57
3. Refasten the nut.
FIG 57
27
Adjusting the gear
If your gear makes noises or changes gears unexpectedly (while the shifter
remains on the same gear), it means that it needs adjustment.
Adjusting the Taga gear is easy and takes few seconds. However - It is recommended
that you take your Taga to your local reseller for gear adjustment.
1. Turn to second gear by rotating the shifter until the mark faces the digit “2”
FIG 58
2. Look at the little window on the gear controller (located on the rear wheel
axle, at the end of the mud guard). Is the yellow spot located between the
two yellow lines?
FIG 62
3. If not, adjust the gear
FIG 58
a. Release the nut using a wrench.
FIG 58
b. Adjust the screw to move the yellow spot until it is located between
the two yellow lines
FIG 58
c. Refasten the nut
FIG 58
4. If the gear seems adjusted but the problem still persists, contact us or see your
local reseller.
Adjusting the chain tension
FIG 59
If you hear noises from your chain or it falls frequently, the chain might be loose
and requires adjustment.
Below you can find explanations how to adjust the chain tension.
However, it is highly recommended that you ask your authorized reseller
or the bike shop near you for help with the adjustment of the chain
tension.
CAUTION
1. Remove the gear controller by releasing the screw that attaches it to the axle
FIG 59
2. Slacken the rear wheel nuts slightly with a wrench, but do not remove them.
FIG 59
3. Tighten the screws of the chain tensioners with a wrench by half a turn or
180 degrees to tighten the chain.
FIG 59
4. Check that the pedals turn freely with no resistance in the rotation. If you feel
resistance, the chain is too tight. In that case loosen the screws of the chain
tensioners by quarter of a turn or 90 degrees.
5. Fasten the nuts
FIG 59
6. Reattach the gear controller to the axle and fasten the screw
FIG 59
28
Checking nuts, screws and other fasteners
Please use the correct torque (tightening force) for the fasteners on your Taga:
Saddle screw: 17Nm
Front wheel nut: 21Nm
Rear Wheel nut: 21Nm
To correctly torque a fastener, a torque wrench must be used. A professional
bicycle mechanic with a torque wrench should torque the fasteners on your Taga.
If you need to make an adjustment at home or in the field, we urge you to
exercise care, and to have the fasteners you worked on checked by your reseller
or a bike mechanic as soon as possible.
Correct tightening force on fasteners - nuts, bolts, screws on your Taga
is important. Too little force and the fastener may not hold securely. Too
much force, and the fastener can strip threads, stretch, deform or break.
Either way, incorrect tightening force can result in component failure,
which can cause you to lose control and fall.
!
WARNING
Taga Replacement Parts:
Only Taga original replacement parts should be used. Taga will not
accept any failure or claim in the event that original parts were not used.
!
WARNING
Contact us via info@tagabikes.com or contact your authorized reseller for any
replacement or purchase of parts.
Cleaning
Clean the Taga regularly, using a moist cloth and mild cleaning agent.
Fabric Cleaning
The child seat padding is detachable from the seat and may be washed by hand.
The Basket is detachable from the Cargo compartment and can be washed by
hand. Remove the wooden part from the basket bottom and before washing.
29
When washing the fabric, it should never be:
Washed at a temperature of more than 300C (860F)
Bleached
Ironed
Dry cleaned
Dried in a dryer
CAUTION
Plastics Cleaning
The plastic parts should be cleaned with a piece of fabric and a plastic cleaner
spray or gel. Plastic cleaners can usually be found in DIY stores, car wash stores
or gasoline stations
Taga 2.0 Specifications
Frame & Forks High tensile steel
Paint Anti-rust coating + high finish silver paint + clear coat
Gear Shimano Nexus Inter-3
Front Brakes Promax disc brakes
Rear Brake Shimano Nexus roller brake
Wheels 20” wheels, Kenda tires
Frame Folding
Frame can be disassembled to two parts without
tools
Cargo Compartment
Extra strong. Can be locked to the bike frame with
the lock accessory. Can be removed and fold to a slim
suitcase. Made of high tensile steel frame, recyclable
Polypropylene, Polyethylene fabric basket
Car Trunk storage
Frame can be disassembled to two parts and fit
most standard SUV, Estate or Minivan car trunks. For
sedan cars you may need to fold one car seat
Child Seats:
General
Fully reclined, adjustable seats with high quality
padding
One seat positions
Facing forwards or backwards (backwards requires
the bar)
Two seats positions
Facing forwards, backwards or towards each other
(first two options require the bar)
30
Seat Folding
Seat folds to keep padding clean. Two seats can be
locked with the special lock accessory. Cover can be
used for extra load on top
Material Recyclable Polypropylene, Polyethylene + foam
Padding Colors Light Blue, Green, Orange, Magenta
Reclining 6 reclining positions, up to 160 degrees,
Harness 3 point harness, 2 different anchor heights
Headrest Optional (see below)
Dimensions:
Bike Dimensions
With cargo compartment: 78W x 193L x 114H (cm) /
30.5W x 76L x 45H (inches)
Without cargo compartment: 78W x 164L x 114H
(cm) / 30.5W x 65L x 45H (inches)
Folded Rear Frame: 40W x 133L x 50H (cm) / 16W x
52L x 19.5H (inches)
Folded Front Frame: 78W x 50L x 64H (cm) / 30.5W
x 19.5L x 25H (inches)
Cargo Compartment
Dimensions
Full: 48W x 90L x 42H (cm) / 19W x 35.5L x 16.5H
(inches)
Folded: 48W x 90L x 10H (cm) / 19W x 35.5L x 4H
(inches)
Bike Box Dimensions
(for courier transport)
25W x 117L x 102H (cm) / 10W x 46L x 40H (inches)
Weight:
Bike 22 kg / 49 lbs
Cargo compartment 5 kg / 11 lbs
Child Seat 3 kg / 6.5 lbs
Accessories
Taga 2.0 can be equipped with a wide variety of accessories and add-ons.
For more information about the updated list of accessories, log on to our web
site www.tagabikes.com or ask your local reseller. Below are the specifications of
some of the add-ons for Taga 2.0:
31
Electric Kit
Motor: 8fun, 36V, 250W
Battery: Li-ion 9Ah Panasonic cell
LCD Display
Distance on a single charge: 32-45 km / 20-28 miles
Max Speed: 25 Kmh / 16 Mph
5.5 hours charge time
EU standard - Pedal assisted system (pedelec),
including crank sensor
Accessory Bar
Allows a variety of fun add-ons and supports the
Second Child Seat in case both seats face forwards
or backwards
Headrest Adjustable 6 height positions
Car Seat Adapter
Can be positioned facing forwards or backwards.
Supports Maxi Cosi (Pebble, Mico, Citi, CabrioFix,
EasyBase and EasyFix), Cybex Aton, Be Safe
Royal Canopy
Protects from sun and rain. Sides are foldable and
removable. Foldable to a slim package. Can be
shortened.
Sun Hood
Clicks onto the backrest. 3 height adjustments.
Foldable
Soft Cushion for infants
Includes seat, back and headrest soft foam with
Lycra cover
Universal Click-on
Can hold a smart phone, cup, bottle and more. Can
be attached on the bar, on the bike handle bar, on
the seat headrest or in your car.
Lock
Special cable lock with digits. Comes with 4 snaps
that prevent the headrest from opening. Can lock the
seat covers to each other or the cargo compartment
to the bike
Rear rack
Compatible with standard child bike seats. Maximum
load: 25 kg / 55 lbs
Water Gun Arrives with a special adapter to attach it to the bar
Third Child option
In a Tag-Along bike or a rear seat. Taga's Rear Rack is
compatible with standard child seats.
Future accessories
We plan more accessories in the future. For more
info write to info@tagabikes.com
32
Warranty
As the manufacturer, Taga Bikes (hereinafter: “Taga”) supplies the Taga 2.0 vehicle
(hereinafter: “product”) under warranty, subject to the following conditions:
The warranty automatically applies to every Taga purchase.
The warranty is valid in the continent of purchase only
The warranty covers any manufacturing defects in materials and workmanship,
for product used in normal conditions and in compliance with operating
instructions.
The warranty period is two years on the majority of Taga components
including the frame, gear and Cargo Compartment. The following parts have
a one year warranty: Child Seat fabric, basket fabric, cables, tires, and brake
pads. The warranty period shall never be extended, even in the event of
repairs being made.
To request repairs under the warranty for defects in materials and
workmanship, you must present proof of purchase, made within the 24
months preceding the service request.
No warranty will be provided in the following circumstances:
The warranty does not cover damage caused by normal wear and tear,
accident, or negligence. Examples include wheels and fabric worn down by
regular use and the natural breakdown of colors and materials over extended
time and use.
The warranty does not cover abusive use, negligence, or the consequences
of failing to comply with the operating instructions supplied with the Taga.
The warranty does not cover any repairs made after 24 months from date of
purchase.
The warranty does not cover any paint scratch caused by daily use
The warranty does not cover second hand or resold Taga tricycles
The warranty does not cover any failures caused by using non-original spare
parts.
The warranty will not be provided if the serial number has been damaged
or removed.
The warranty does not include shipping fees and labor costs.
33
If your product fails due to a manufacturing or workmanship defect, our
first option will be to repair the item, free of charge. If the product is not
reparable, or if the cost of repairing the item exceeds the cost of a new
one, it will be replaced by another Taga part of the same model, or if not
available, by the closest model and available color.
The Taga warranty is given in addition to, and does not affect, your
statutory (legal) rights. Legal rights may vary by country, and by state in
the United States.
NOTE
IN NO EVENT SHALL TAGA BE RESPONSIBLE FOR DIRECT, INCIDENTAL
OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION,
DAMAGES FOR PERSONAL INJURY, PROPERTY DAMAGE, OR ECONOMIC
LOSSES, WHETHER BASED ON CONTRACT, WARRANTY, NEGLIGENCE,
PRODUCT LIABILITY, OR ANY OTHER THEORY.
!
WARNING
Some countries or states do not allow the exclusion or limitation of damages, so
the above limitation or exclusion may not apply to you.
Service
In the event of a problem or a defect or in case you need help, you are requested
to first contact our support team by email at info@tagabikes.com
We will do our best to get back to you within 48 hours.
If you have a distributor in your country, please contact the distributor by email.
In the email, please describe the issue in detail and add images or videos illustrating
the problem. This will help our technical team to better understand the problem
and to suggest a fast solution, avoiding unnecessary iterations.
You can also call our support line. Our telephone numbers appear on our website
www.tagabikes.com. Our support team will get the message and will get back
to you by email. We prefer to use email as it is a better way to understand the
problem and to track the correspondence. It can also work as future reference
both for us and for you.
Thank you for purchasing Taga. It is important for us to hear your thoughts.
Please feel free to do so by sending us email to: info@tagabikes.com.
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