All rights reserved. This publication and its contents are proprietary to TAG. No part of
this publication may be reproduced in any form or by any means without the written
permission of TAG, 22355 TAG Way, Dulles, Virginia 20166-9310.
TAG has made every effort to ensure the correctness and completeness of the material
in this document. TAG shall not be liable for errors contained herein. The information in
this document is subject to change without notice. TAG makes no warranty of any kind
with regard to this material, including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose.
1.1 Trademarks
All trademarks, marks, names, or product names referenced in this publication are the
property of respective owners, and TAG neither endorses nor otherwise sponsors any
such products or services referred to herein.
Document Number: 273-MNL-001 Page 2 of 58
SV-2001-THS Computer
Version A. 08/25/2010
Operations Manual
2 About TAG
2.1 Summary of Qualifications
TAG has served as a leading provider of IT solutions to DoD customers over the past
20+ years and has a long-standing and respected history of providing Systems
Engineering, Electronic Equipment and Program Management support to US Military
warfighters. Headquartered in Dulles, Virginia, TAG’s state-of-the-art 35,000 sq. ft.
engineering and manufacturing facility provides all the infrastructure, equipment, and
manpower necessary to engineer, design, test, manufacture, and certify products to the
rugged requirements of the tactical combat theater. Our facilities in Dulles, VA, San
Diego, CA, and St. Louis, MO, allow for rapid deployment of products and support
across the globe.
TAG quickly, efficiently, and cost-effectively tailors rugged solutions for large DoD
programs with specific MIL-STD requirements. TAG’s comprehensive Quality
Assurance (QA) policy – enforced through application of our UL-registered ISO
9001:2000 certified processes – enables TAG to rapidly deploy systems and solutions
that reliably withstand the stresses of the tactical environment. Today, there are over
20,000 TAG systems deployed across various weapons platforms throughout the US
Military. TAG effectively balances all corporate assets – our people, expertise,
infrastructure, and experience – to consistently and successfully execute and deliver to
the DoD.
TAG’s success lies in focusing on the
corporate Mission Statement and leveraging
the tenets of our business model to ensure
the customer’s expectations are exceeded
throughout lengthy program lifecycles.
TAG’s Mission is to resolve our customers’ IT
challenges with World-Class:
Engineering;
Manufacturing and Integration; and
Lifecycle Management
TAG has a proven track record in
implementing these tenets to serve as a trusted advisor to our Government customers.
TAG uses this foundation to ensure risk is mitigated, expectations are exceeded, and
the customer can consistently rely on the company, our equipment, and our services.
SV-2001-THS Computer
Document Number: 273-MNL-001 Page 3 of 58
Version A. 08/25/2010
Operations Manual
2.2 Core Competences
2.2.1 Engineering
TAG’s engineering methodology is built upon Multi-Disciplinary Optimization (MDO) and
rigorous design reviews. Although PMs drive the schedule at TAG, Engineering
leverages Computer-Aided Design (CAD) tools, Computational Fluid Dynamics (CFD)
modeling, rapid prototyping processes, and diverse test equipment and facilities to
ensure requirements are being met at every step of the design. TAG Engineering
follows a proven design-review process, ensuring all entrance and exit criteria are met
at each stage. Rigorous documentation is compiled to demonstrate requirement
compliance, risks are mitigated, and decisions are prudent – throughout the design
process.
TAG prides itself on its engineering
laboratories and facilities. Over the past
three years, TAG has invested in several
pieces of equipment that allow TAG to test
and certify products directly onsite to the
harshest environmental requirements of
military standards – including the MIL-STD810F and DO 160D.
TAG’s onsite test equipment currently
includes a Highly Accelerated Lifecycle
Testing (HALT) Chamber, an
Electromagnetic Interference (EMI) test chamber, and a high-/low-temperature thermal
test chamber. TAG’s facility also provides:
A floor plan designed to support a cellular manufacturing model with modular
assembly lines
A dedicated 24-hour system burn-in room
A modern production status tracking and Enterprise Resource Planning (ERP)
system with external web collaboration capabilities
Dedicated Quality Assurance workstations for system compliance and validation
inspection
2.2.2 Manufacturing and Integration
TAG implements Cellular Manufacturing processes through our compartmentalized,
state-of-the-art production facility to minimize waste byproducts and maximize
production efficiency. TAG’s manufacturing facility is physically partitioned to model the
SV-2001-THS Computer
Document Number: 273-MNL-001 Page 4 of 58
Version A. 08/25/2010
Operations Manual
major philosophies of Lean Manufacturing. Consistent with the model, each of TAG’s
production cells are capable of operating in isolation; however personnel and tools are
shared across all cells to streamline manufacturing operations, costs, and the
production/integration scheduling. TAG’s floor technicians are cross-trained in multiple
disciplines so they can be redistributed to any cell that encounters production
bottlenecks, which ensures optimal efficiency.
2.2.3 Lifecycle Management
TAG’s world-class Program Management discipline models the renowned
methodologies of the Project Management Institute (PMI) to ensure successful
completion of the task at hand. Our Program Managers (PMs) serve as the voice of the
customer – driving requirements to which the rest of TAG’s organization answers. As
an explicit tenet of TAG’s corporate mission statement, the PMs not only track cost,
schedule, and technical compliance throughout a project’s period of performance, but
also ensure the customer is supported well beyond it.
SV-2001-THS Computer
Document Number: 273-MNL-001 Page 5 of 58
Version A. 08/25/2010
Date
Version Number
Updated By
Description of
Changes
08/25/2010
A
Alan Huckerby
Author
Operations Manual
Document Revision History
Document Number: 273-MNL-001 Page 6 of 58
SV-2001-THS Computer
Version A. 08/25/2010
Operations Manual
3 About This Manual
3.1 Scope and Audience
This manual provides information on the SV2001-THS Computer. The SV-2001-THS
Computer allows for up to 2 cores in a 2U
chassis and up to 4GB of RAM. The SV-2001THS Computer features Core 2 Duo processor
to maximize processing performance, while
reducing power dissipation.
The SV-2001-THS is ideal for deployable
situations where such high density computing
minimizes size, weight, and power.
3.1.1 Organization:
This manual is divided into the following
chapters and appendix:
Chapter 1 Cautions and Warnings when
handling the SV-2001-THS Computer.
Chapter 2 provides detailed information on the
external and internal Computer components.
Chapter 3 provides procedures for replacing
hot-swappable and LRU components, as well
as for replacing or adding system memory.
Electronically distributed. Subject to user discretion when printed.
Document Number: 273-MNL-001 Page 12 of 58
SV-2001-THS Computer
Version A. 08/25/2010
DANGER
WARNING
CAUTION
These warnings and cautions indicate
situations or practice that might result in
property damage
Operations Manual
4 Safety Instructions
4.1 Types of warnings used in this manual
Read this manual thoroughly, paying special attention to
the cautions and warnings.
4.1.1 Safety Symbols and Labels
4.1.2 Conventions
4.1.2.1 Important Messages
4.1.2.2 Warnings
SV-2001-THS Computer
Document Number: 273-MNL-001 Page 13 of 58
Version A. 08/25/2010
Important messages appear where
mishandling of components is possible or when
work orders can be misunderstood. These
messages also provide vital information
associated with other aspects of system
operation. The word “important” is written as
“IMPORTANT,” both capitalized and bold and
is followed by text in italics. The italicized text
is the important message.
Warnings appear where overlooked details
may cause damage to the equipment or result
Operations Manual
in personal injury. Warnings should be taken
seriously. Warnings are easy to recognize. The
word “warning” is written as “WARNING,” both
capitalized and bold and is followed by text in
italics. The italicized text is the warning
message.
4.1.2.3 Cautions
Cautionary messages should also be heeded
to help you reduce the chance of losing data or
damaging the system. Cautions are easy to
recognize. The word “caution” is written as
“CAUTION,” both capitalized and bold and is
followed by text in italics. The italicized text is
the cautionary message.
4.1.2.4 Notes
Notes inform the reader of essential but noncritical information. These messages should be
read carefully as any directions or instructions
contained therein can help you avoid making
mistakes. Notes are easy to recognize. The
word “note” is written as “NOTE.”
Document Number: 273-MNL-001 Page 14 of 58
SV-2001-THS Computer
Version A. 08/25/2010
Operations Manual
Chapter 2
SV-2001-THS Computer.
Electronically distributed. Subject to user discretion when printed.
SV-2001-THS Computer
Document Number: 273-MNL-001 Page 15 of 58
Version A. 08/25/2010
Operations Manual
5 Computer Overview
5.1 Product Information
This chapter provides an introductory overview
of the TAG family of tactical Computers. TAG
Computers are highly customizable; the
specific components vary depending on the
mission requirements. Your system may
contain components not described in this
chapter. For detailed information on these
components, refer to the manufactures website
or contact TAG Technical Support at
tech.support@tag.com.
TAG's tactical Computers combine state-ofthe-art mechanical, thermal and electrical
engineering to create customized systems that
perform above and beyond end user or
program specifications.
5.2 SV-2001-THS Computer
Document Number: 273-MNL-001 Page 16 of 58
Figure 5-1 SV-2001-THS Computer
SV-2001-THS Computer
Version A. 08/25/2010
Operations Manual
5.2.1 Specifications
Chassis & power supply:
2U Heavy-duty aluminum rack-mount chassis.
Chassis is designed to EIA-310-D Standards.
3.469”H (2U) x 19”W x 17”D.
Cooling system developed specifically for
harsh environments.
Front accessible on/off switches.
Processor & Cache:
Intel Core2 Duo CPU (T7400, 2.166GHz, 2MB
2nd level cache, 667MHz FSB).
Core2 Duo Motherboard
Accepts Intel Core 2 Duo Processor, 667 Mhz
FSB.
Intel 945 GME Chipset.
On-board Serial ATA Controllers.
(6) USB 2.0 ports. ((4) Rear, (2) Front.)
(3) Serial Ports ((2) On board, (1) PCI