TAG SV-2000-IX Operation Manual
TAG
22355 TAG Way
Dulles, VA 20166
SV-2000-IX Server
Operations Manual
275-MNL-002
Operations Manual
1 Copyright © 2009 Technology Advancement Group (TAG)
All rights reserved. This publication and its contents are proprietary to TAG. No part of
this publication may be reproduced in any form or by any means without the written
permission of TAG, 22355 TAG Way, Dulles, Virginia 20166-9310.
TAG has made every effort to ensure the correctness and completeness of the material
in this document. TAG shall not be liable for errors contained herein. The information in
this document is subject to change without notice. TAG makes no warranty of any kind
with regard to this material, including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose.
1.1 Trademarks
All trademarks, marks, names, or product names referenced in this publication are the
property of respective owners, and TAG neither endorses nor otherwise sponsors any
such products or services referred to herein.
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2 About TAG
2.1 Summary of Qualifications
TAG has served as a leading provider of IT solutions to DoD customers over the past 20+ years
and has a long-standing and respected history of providing Systems Engineering, Electronic
Equipment and Program Management support to US Military warfighters. Headquartered in
Dulles, Virginia, TAG’s state-of-the-art 35,000 sq. ft. engineering and manufacturing facility
provides all the infrastructure, equipment, and manpower necessary to engineer, design, test,
manufacture, and certify products to the rugged requirements of the tactical combat theater. Our
facilities in Dulles, VA, San Diego, CA, and St. Louis, MO, allow for rapid deployment of
products and support across the globe.
TAG quickly, efficiently, and cost-effectively tailors rugged solutions for large DoD programs
with specific MIL-STD requirements. TAG’s comprehensive Quality Assurance (QA) policy –
enforced through application of our UL-registered ISO 9001:2000 certified processes – enables
TAG to rapidly deploy systems and solutions that reliably withstand the stresses of the tactical
environment. Today, there are over 20,000 TAG systems deployed across various weapons
platforms throughout the US Military. TAG effectively balances all corporate assets – our
people, expertise, infrastructure, and experience – to consistently and successfully execute and
deliver to the DoD.
TAG’s success lies in focusing on the corporate
Mission Statement and leveraging the tenets of
our business model to ensure the customer’s
expectations are exceeded throughout lengthy
program lifecycles.
TAG’s Mission is to resolve our customers’ IT
challenges with World-Class:
Engineering;
Manufacturing and Integration; and
Lifecycle Management
TAG has a proven track record in implementing
these tenets to serve as a trusted advisor to our Government customers. TAG uses this
foundation to ensure risk is mitigated, expectations are exceeded, and the customer can
consistently rely on the company, our equipment, and our services.
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2.2 Core Competences
2.2.1 Engineering
TAG’s engineering methodology is built upon Multi-Disciplinary Optimization (MDO) and
rigorous design reviews. Although PMs drive the schedule at TAG, Engineering leverages
Computer-Aided Design (CAD) tools, Computational Fluid Dynamics (CFD) modeling, rapid
prototyping processes, and diverse test equipment and facilities to ensure requirements are being
met at every step of the design. TAG Engineering follows a proven design-review process,
ensuring all entrance and exit criteria are met at each stage. Rigorous documentation is compiled
to demonstrate requirement compliance, risks are mitigated, and decisions are prudent –
throughout the design process.
TAG prides itself on its engineering laboratories
and facilities. Over the past three years, TAG has
invested in several pieces of equipment that allow
TAG to test and certify products directly onsite to
the harshest environmental requirements of
military standards – including the MIL-STD-810F
and DO 160D.
TAG’s onsite test equipment currently includes a
Highly Accelerated Lifecycle Testing (HALT)
Chamber, an Electromagnetic Interference (EMI)
test chamber, and a high-/low-temperature
thermal test chamber. TAG’s facility also provides:
A floor plan designed to support a cellular manufacturing model with modular assembly
lines
A dedicated 24-hour system burn-in room
A modern production status tracking and Enterprise Resource Planning (ERP) system
with external web collaboration capabilities
Dedicated Quality Assurance workstations for system compliance and validation
inspection
2.2.2 Manufacturing and Integration
TAG implements Cellular Manufacturing processes through our compartmentalized, state-of-theart production facility to minimize waste byproducts and maximize production efficiency.
TAG’s manufacturing facility is physically partitioned to model the major philosophies of Lean
Manufacturing. Consistent with the model, each of TAG’s production cells are capable of
operating in isolation; however personnel and tools are shared across all cells to streamline
manufacturing operations, costs, and the production/integration scheduling. TAG’s floor
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technicians are cross-trained in multiple disciplines so they can be redistributed to any cell that
encounters production bottlenecks, which ensures optimal efficiency.
2.2.3 Lifecycle Management
TAG’s world-class Program Management discipline models the renowned methodologies of the
Project Management Institute (PMI) to ensure successful completion of the task at hand. Our
Program Managers (PMs) serve as the voice of the customer – driving requirements to which the
rest of TAG’s organization answers. As an explicit tenet of TAG’s corporate mission statement,
the PMs not only track cost, schedule, and technical compliance throughout a project’s period of
performance, but also ensure the customer is supported well beyond it.
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Date
Version Number
Updated By
Description of
Changes
08/25/2010
1.0
Alan Huckerby
Author
Operations Manual
Document Revision History
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3 About This Manual
3.1 Scope and Audience
This manual provides information on the Model
SV-2000-IX server. The Model SV-2000-IX
Server/Workstation allows for up to 2 cores in a
2U chassis as well as up to 4GB of RAM. SV2000-IX server features Core 2 Duo processor
to maximize processing performance, while
reducing power dissipation.
The Model SV-2000-IX is ideal for transit case
and deployable situations where such high
density computing minimizes size, weight, and
power.
3.1.1 Organization:
This manual is divided into the following
chapters and appendix:
Chapter 1 Cautions and Warnings when
handling the SV-2000-IX Server/Workstation.
Chapter 2 provides detailed information on the
external and internal server components.
Chapter 3 provides procedures for replacing
hot-swappable and LRU components, as well
as for replacing or adding system memory.
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Table of Contents
Contents
1 Copyright © 2009 Technology Advancement Group (TAG) .................................................... 2
1.1 Trademarks........................................................................................................................ 2
2 About TAG ............................................................................................................................. 3
2.1 Summary of Qualifications ................................ ................................................................ 3
2.2 Core Competences ............................................................................................................. 4
2.2.1 Engineering ................................................................................................................. 4
2.2.2 Manufacturing and Integration ..................................................................................... 4
2.2.3 Lifecycle Management ................................................................................................ . 5
3 About This Manual.................................................................................................................. 7
3.1 Scope and Audience .......................................................................................................... 7
3.1.1 Organization: ................................ ............................................................................... 7
4 Safety Instructions ................................................................................................................... 13
4.1 Types of warnings used in this manual............................................................................... 13
4.1.1 Safety Symbols and Labels .......................................................................................... 13
4.1.2 Conventions ................................................................................................................. 13
5 Server Overview...................................................................................................................... 16
5.1 Product Information ........................................................................................................... 16
5.2 Model SV-2000-IX Server/Workstation ............................................................................. 16
5.2.1 Specifications .............................................................................................................. 17
5.2.2 Additional specifications .............................................................................................. 17
5.2.3 Server Highlights ......................................................................................................... 18
5.2.4 SV-2000-IX Server ...................................................................................................... 18
5.2.5 I/O Connectors............................................................................................................. 19
5.3 Server Components ........................................................................................................... 19
5.3.1 Motherboard Model and Type ...................................................................................... 19
5.4 SV-2000-IX Server Board ................................................................................................. 20
5.4.1 Specifications .............................................................................................................. 21
5.5 System Memory ................................................................................................................ 22
5.5.1 Identifying System Memory......................................................................................... 22
5.6 Standard Server Components ............................................................................................. 22
5.6.1 Power Supply .............................................................................................................. 22
6 Procedures ................................................................ ............................................................... 25
6.1 Server Startup .................................................................................................................... 25
6.2 Server Shutdown ............................................................................................................... 25
6.3 Identifying Server Components Using Device Manager ..................................................... 25
6.4 Working with Device Properties ................................................................ ........................ 29
6.5 Installing and Removing Hardware in Windows ................................................................ 32
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6.5.1 Using the Add New Hardware Wizard ......................................................................... 33
6.6 Installing Legacy Peripherals ............................................................................................. 35
6.6.1 Removing Legacy Peripherals ...................................................................................... 35
6.7 TAG Approved BIOS ........................................................................................................ 39
6.7.1 Common BIOS Settings ............................................................................................... 39
6.7.2 BIOS Configuration for SV-2000-IX ........................................................................... 44
6.7.3 RAID Configuration .................................................................................................... 63
6.8 Upgrading Memory and Replacing Components ................................................................ 75
6.8.1 Preventing Static Electricity ......................................................................................... 75
6.9 Power Supply Cable Retention Bracket Installation ........................................................... 76
6.10 Replacing a Hard Drive ..................................................................................................... 79
6.10.1 300GB SAS Hard Drive ............................................................................................ 79
6.11 Removing the Server Cover ............................................................................................... 80
6.12 Adding or Replacing System Memory ............................................................................... 80
6.12.1 Install system memory. .............................................................................................. 81
7 APPENDIX CDW ................................................................................................................... 82
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List of Figures
Figure 5-1 SV-2000-IX Server/Workstation. ........................................................................ 17
Figure 5-2 SV-2000-IX Server/Workstation Components and Connectors. (Front View).
................................................................................................................................................. 18
Figure 5-3 I/O Connectors (Rear View)................................................................................ 19
Figure 5-4 Server Board ........................................................................................................ 20
Figure 6-1 Control Panel. ...................................................................................................... 27
Figure 6-2 System Properties. .............................................................................................. 27
Figure 6-3 Device Manger. .................................................................................................... 28
Figure 6-4 Device Manager. .................................................................................................. 30
Figure 6-5 Properties Dialog Box. ......................................................................................... 31
Figure 6-6 Control Panel. ...................................................................................................... 34
Figure 6-7 Add Hardware Wizard. ........................................................................................ 35
Figure 6-8 Control Panel. ...................................................................................................... 36
Figure 6-9 System Properties. .............................................................................................. 37
Figure 6-10 Device Manager. ................................................................................................ 38
Figure 6-11 BIOS Setup. ....................................................................................................... 44
Figure 6-12 Quiet Boot Disable Screen. .............................................................................. 45
Figure 6-13 Main Page Screen. ............................................................................................ 45
Figure 6-14 Advanced Feature Screen. ............................................................................... 46
Figure 6-15 Delay Prior to Thermal. ..................................................................................... 47
Figure 6-16 Advanced BIOS Features Screen. ................................................................... 48
Figure 6-17 Advance Screen. ............................................................................................... 48
Figure 6-18 Mass Storage Controller Configuration Screen. ............................................. 49
Figure 6-19 Mass Storage Controller Configuration Screen. ............................................. 50
Figure 6-20 Serial Port Configuration Screen...................................................................... 51
Figure 6-21 Serial Port Configuration Screen...................................................................... 52
Figure 6-22 USB Configuration Screen................................................................................ 53
Figure 6-23 USB Configuration Screen.. ............................................................................. 54
Figure 6-24 PCI Configuration Screen. ................................................................................ 55
Figure 6-25 System Acoustic and Performance Configuration Screen. ........................... 55
Figure 6-26 Integrated Peripherals Screen.......................................................................... 56
Figure 6-27 Onboard Device Screen. ................................................................................... 57
Figure 6-28 Boot Options Screen. ........................................................................................ 58
Figure 6-29 Integrated Peripherals Screen.......................................................................... 58
Figure 6-30 IBA GE Slot 0501 v1245. Screen. .................................................................... 59
Figure 6-31 Integrated Peripherals Screen.......................................................................... 60
Figure 6-32 SATA O MATSHITADVD Ram UJ-8755 Screen. ........................................... 61
Figure 6-33 Boot Manager Screen. ...................................................................................... 61
Figure 6-34 Save and Reset Popup Menu Screen. ............................................................ 62
Figure 6-35 RAID 11. ................................ ............................................................................. 63
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Figure 6-36 Management Menu Screen. ............................................................................. 64
Figure 6-37 New Configuration Screen. ............................................................................... 64
Figure 6-38 Proceed Screen. ................................................................................................ 65
Figure 6-39 Select Drives Screen. ........................................................................................ 65
Figure 6-40 Select Drives Screen. ........................................................................................ 66
Figure 6-41 Set Configurable Arrays Screen. ...................................................................... 67
Figure 6-42 Set Configurable Arrays Screen. ...................................................................... 67
Figure 6-43 Virtual Drive(s) Configured Screen .................................................................. 68
Figure 6-44 New Configuration Screen. ............................................................................... 68
Figure 6-45 New Configuration Screen ................................................................................ 69
Figure 6-46 New Configuration Screen. ............................................................................... 69
Figure 6-47 Management Menu Screen. ............................................................................. 70
Figure 6-48 Virtual Driver(s) Configured Screen. ................................................................ 71
Figure 6-49 Initialize Screen. ................................................................................................ . 71
Figure 6-50 Installation Screen. ............................................................................................ 72
Figure 6-51 Exit Screen. ........................................................................................................ 73
Figure 6-52 Reboot the System Screen. ................................................................ .............. 74
Figure 6-53 Grounding Wrist Strap ....................................................................................... 75
6-54 300GB SAS Hard Drive. ............................................................................................... 79
Figure 7-1 CDW ASSY-2U IX ............................................................................................... 83
List of Tables
Table 5-1 Server Board Specifications. ................................................................................ 21
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Chapter 1
Cautions and Warnings.
Electronically distributed. Subject to user discretion when printed.
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DANGER
WARNING
CAUTION
These warnings and cautions indicate
situations or practice that might result in
property damage
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4 Safety Instructions
4.1 Types of warnings used in this manual
Read this manual thoroughly, paying special attention to
the cautions and warnings.
4.1.1 Safety Symbols and Labels
4.1.2 Conventions
4.1.2.1 Important Messages
4.1.2.2 Warnings
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Important messages appear where
mishandling of components is possible or when
work orders can be misunderstood. These
messages also provide vital information
associated with other aspects of system
operation. The word “important” is written as
“IMPORTANT,” both capitalized and bold and
is followed by text in italics. The italicized text
is the important message.
Warnings appear where overlooked details
may cause damage to the equipment or result
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in personal injury. Warnings should be taken
seriously. Warnings are easy to recognize. The
word “warning” is written as “WARNING,” both
capitalized and bold and is followed by text in
italics. The italicized text is the warning
message.
4.1.2.3 Cautions
Cautionary messages should also be heeded
to help you reduce the chance of losing data or
damaging the system. Cautions are easy to
recognize. The word “caution” is written as
“CAUTION,” both capitalized and bold and is
followed by text in italics. The italicized text is the
cautionary message.
4.1.2.4 Notes
Notes inform the reader of essential but noncritical information. These messages should be
read carefully as any directions or instructions
contained therein can help you avoid making
mistakes. Notes are easy to recognize. The
word “note” is written as “NOTE,”
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Chapter 2
Model SV-2000-IX Server.
Electronically distributed. Subject to user discretion when printed.
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5 Server Overview
5.1 Product Information
This chapter provides an introductory overview
of the TAG family of tactical servers. TAG
servers are highly customizable; the specific
components vary depending on the mission
requirements. Your system may contain
components not described in this chapter. For
detailed information on these components,
refer to the manufactures website or contact
TAG Technical Support at
tech.support@tag.com.
TAG's tactical servers combine Intel® Model
SV-2001-THS® technology with state-of-the-art
mechanical, thermal and electrical engineering
to create customized systems that perform
above and beyond end user or program
specifications.
5.2 Model SV-2000-IX Server/Workstation
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Figure 5-1 SV-2000-IX Server/Workstation.
5.2.1 Specifications
Chassis & power supply:
2U Heavy-duty, .090inch Aluminum rack-mount
chassis.
Chassis is designed to EIA-310-D Standards.
3.469”H x 19”W x 19.6”D.
Cooling system developed specifically for
harsh environments.
Front accessible on/off switche.
Processor & Cache:
Multi-Core Intel® Xeon® processor
32GB ECC FBDIMMs (8 DIMMs).
System Components:
4GB DDRZ RAM.
(2) 300GB removable (SAS) hard drives with
rugged metal carriers and receivers.
(6) External USB 2.0 Ports (6 Front).
(1) Serial Port.
(2) 10/100/1000 Ethernet Ports.
(1) VGA PORT
(2).PS2 Ports (Mouse, Keyboard).
LP Slot Loading DVD-RW/CD-RW Drive.
5.2.2 Additional specifications
Total Weight: 16,8lbs.
Input voltage range for Voltage (115V) is
100Vac to 120Vac range.
Input voltage range for Voltage (230V) is
200Vac to 240Vac range.
Max Input frequency range is 63hz. Nominal 50
to 60 hertz. Min 47Htz.
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Max operating power is 460 watts.
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Inrush current at 115VAC is 8 amps max
Inrush current at 230VAC is 4 amps max
Operating Temperature Range. 0°C – 45°C
Non-Operating Temperature Range. -40°C –
70°C.
Operating Humidity Range. 20% - 90% RH
(Non Condensing).
Non-Operating Range. 5% - 95% RH (Non
Condensing).
5.2.3 Server Highlights
The SV-2000-IX is unlike any other server that
is currently on the market. The Model SV2000-IX is ideal for use in deployable situations
where the product’s compact size, high density
computing, minimized size, weight, and power
make for a highly portable, rugged and reliable
system.
Contains an intelligent fan controller
(acoustically optimized, environmentally
aware).
Small-form factor chassis made of
environmentally protected aluminum chassis.
5.2.4 SV-2000-IX Server
Figure 5-2 SV-2000-IX Server/Workstation Components and Connectors. (Front View).
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5.2.5 I/O Connectors
Figure 5-3 I/O Connectors (Rear View).
5.3 Server Components
This section provides an overview of the most
common components installed in TAG tactical
servers. Information is also provided on how to
identify specific components within your server.
For detailed information on the specific
components installed in your server, refer the
manufactures website.
5.3.1 Motherboard Model and Type
The version of an Intel server motherboard can
be determined by decoding the last three digits
of the board part number.
For example: For the product C44686-703, the
number following the "-" is as follows:
7 = Fabrication (FAB) Number
03 = Revision 3.
The board part number can be found on the
motherboard. The board part number can also
be determined by using Intel Server
Management software.
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5.4 SV-2000-IX Server Board
High performance server board for maximum
reliability and manageability. The Intel® Server
Board S5000PSL has optional hardware RAID
via Intel® Integrated Server RAID delivers
added reliability, excellent data protection, and
advanced data management. The S5000PSL
optimizes performance and cost by integrating
key features, and supports a variety of chassis
configurations..
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Figure 5-4 Server Board
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Processor
Multi-Core Intel® Xeon® processor
System memory
Memory capacity
32GB ECC FBDIMMs (8 DIMMs)
Integrated on-board
Chipset
Intel® Chipset 5000P
Intel® Server
Network
Connections
Dual Intel® Gigabit Ethernet connections (Intel® 82563EB
Network)
Integrated
Graphics
ATI* with 16MB memory
Integrated storage support
Integrated ATA
One channel supporting up to two IDE devices
Integrated SATA
Intel® Server Board S5000PSL (SASR)
Two SATA ports with support for RAID 0, 1, 10 and optional
AXXRAKSW5 for RAID 51
SAS
Intel® Server Board S5000PSL (SASR) 4-Port LSI* 1064e SAS
controller with Intel® Embedded RAID Technology II providing
RAID 0, 1, 10 and optional AXXRAKSW5 for RAID 5
I/O
PCI
2 x PCI Express* x8
2 x PCI Express x4 (x8 Connectors)
1 x PCI-X 100/133 MHz
1 x PCI-X 100 MHz
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5.4.1 Specifications
Table 5-1 Server Board Specifications.
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5.5 System Memory
The type and amount of system memory, or
RAM (random access memory), on your server
depends on the motherboard installed and how
it was configured.
5.5.1 Identifying System Memory
Refer to your Motherboard Model and Type.
Once you have identified the motherboard,
TAG technical support can assist you in
determining the type and amount of system
memory in your system. See “Contacting
information on TAG on back page of this
manual for information on how to contact
Technical Support.
5.6 Standard Server Components
5.6.1 Power Supply
For information on replacing or upgrading your
system memory, refer to “Adding and
Replacing System Memory on page 50.”
The following sections provide information on
the standard system components installed on
TAG servers
AC input Power supply with an Input AC
Voltage Range of 115 Vrms nominal.
Input Power Line Frequency
The system shall operate over the input power
frequency range of 60 Hz nominal.
Power Connector
The AC input power connector is IEC 320.
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WARNING
Power supplies contain dangerous
voltages. Before attempting to work on any
power supply always unplug the device and
drain the power source by turning the
server on after the power supply has been
disconnected. Failure to follow these
instructions could result in serious injury
due to electrical shock.
.
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Chapter 3
Procedures.
Electronically distributed. Subject to user discretion when printed.
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6 Procedures
The procedures within this Chapter contain
relevant information to ensure your Model SV2000-IX Server/Workstation maintains its
maximum performance potential.
6.1 Server Startup
1. Check to make sure that all the cables are
seated and connected correctly to the back of
the unit such as keyboard, mouse, monitor
VGA cable and both power cables.
2. Then Press the power switch ON to start the
computer (power switch is located in the front
of the unit).
3. Once the unit starts, System will go thru Power
On self Test (POST) (no action is required at
this time).
4. At windows dialog box press Ctrl, Alt, Delete
at once to login.
5. Type in the correct user name and password
and then press enter to login.
6. Once the operator is logged on to the unit they
could use the computer as they wish.
NOTE: Assuming the server is not
connected to any network.
6.2 Server Shutdown
6.3 Identifying Server Components Using Device Manager
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1. The operator needs save any data that is
needed to be saved and then close application
2. Once all data is save and applications are
closed, click on Start menu, select shutdown
and then click OK to shutdown the computer.
The Device Manager is one of Windows' most
useful diagnostic tools. It lets you see all of the
devices attached to your computer, and which
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resources they are each using. To access the
Device Manager do the following:
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