Tadpole Hot Tubs 2004 Owner's Manual

Page 1
Owner’s Manual
For all 2004 Tadpole Hot Tubs
(Multiple Patents with Other Patents Pending)
TABLE OF CONTENTS
U.L./CSA Safety Instructions…………… Additional Safety Instructions…………… P. 04
UPGRADES & ACCESSORIES………… P. 05
INSTALLATION & SET-UP
Selecting a Site for your Hot Tub………... P. 06 Electrical Requirements & Hook-Up…….. P. 07 Checklist before Filling your Spa………… P. 10
OPERATION
Control Systems…………………………… P. 11 JetPaks™………………………………….. P. 15 Jetting………………………………………. P. 16
MAINTENANCE
Water Chemistry………………………….. P. 17 Changing your Hot Tub Water…………… P. 20 Cleaning your Filter……………………….. P. 21 Light Bulb Replacement………………….. P. 22 Ozone Sterilizer Replacement…………… P. 22 Hot Tub Shell Care……………………….. P. 23 Hot Tub Cabinet Care…………………….. P. 23 Hot Tub Cover Care………………………. P. 23 Miscellaneous Care……………………….. P. 24
LOW USE OR NO USE PERIODS……… P. 24
SERVICE…………………………………… P. 25
TROUBLESHOOTING……………….…... P. 26
MISCELLANEOUS
Part Identification Diagram……………….. P. 28
P. 03
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IMPORTANT SAFETY INSTRUCTIONS
Basic safety precautions should always be followed when installing and using electrical equipment. Read and follow all instructions:
U.L./CSA SAFETY INSTRUCTIONS:
1. WARNING: To reduce the risk of injury, do not permit children to use this product unless closely supervised at all times.
2. WARNING- To reduce the risk of injury: a. Water temperatures between 100°F (38°C) and 104°F (40°C) are considered safe for a healthy
adult. Water temperature in excess of 100 °F (38 °C) may be injurious to your health. The water in a hot tub should never exceed 104°F (40°C). Lower temperatures are recommended for young children and when hot tub use exceeds 10 minutes. Before entering the hot tub, measure the temperature with an accurate thermometer.
b. Excessive water temperatures have a high potential for causing fetal damage during the early
months of pregnancy, pregnant, or possibly pregnant. Women should limit hot tub usage when temperatures are in excess of 100°F (38°C).
c. The use of alcohol, drugs, or medication before or during hot tub use may lead to unconsciousness
with the possibility of drowning.
d. Individuals using medication should consult a physician before using a hot tub. Some medications
may induce drowsiness while other medication may affect heart rate, blood pressure, and/or circulation.
e. Individuals suffering from obesity or a medical history of heart disease, low or high blood pressure,
circulatory system problems, and/or diabetes should consult a physician before using a hot tub.
3. WARNING – Risk of Fatal Hyperthermia. Hyperthermia occurs when the internal temperature of the body reaches a level several degrees above the normal body temperature (98.6°F/37°C). The symptoms of Hyperthermia include dizziness, lethargy, drowsiness, and fainting. The use of alcohol, drugs, and/or medication can greatly increase the risk of fatal Hyperthermia. The effects of Hyperthermia include:
Unaware of impending hazard  Failure to perceive heat  Failure to recognize the need to exit the hot tub  Physical inability to exit the hot tub  Fetal damage in pregnant women  Unconsciousness and danger of drowning
4. WARNING – Risk to Infants, Elderly, and Women Planning or Experiencing Pregnancy. Please consult your physician if the above applies to you or anyone using the hot tub.
5. WARNING – Risk of Children Drowning. Although your hot tub cover is not rated as a safety cover, it is wise to always keep the hot tub cover securely fastened when not in use. This will help discourage children from attempting to enter the hot tub unsupervised.
6. WARNING – Risk of Drowning. Use caution when bathing alone. Overexposure may cause nausea, dizziness, and fainting.
7. WARNING – Risk of Injury: a. To avoid injury, exercise care when entering or exiting the hot tub. Surfaces can be slippery when
wet. Do not step or sit on headrests. Also, keep all breakable objects away from the hot tub area. b. Do not use the hot tub immediately following a strenuous exercise. c. Prolonged immersion in the hot tub may be injurious to your health. d. Individuals with infectious diseases should not use the hot tub. e. Short-term inhalation of
concentrations of ozone can cause serious physiological effect s. Do not inhale ozone gas
produced by the Ozone Sterilizer. f. Maintain water chemistry in accordance with chemical manufacturer’s instructions.
8. DANGER - Risk of Accidental Drowning. Extreme caution must be exercised to prevent unauthorized access by children. To avoid accidents, ensure that children cannot use the hot tub without proper supervision.
high concentrations of ozone and long-term inhalation of low
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9. DANGER- Risk of Injury. The suction fittings in the hot tub are sized to match the specific water flow created by the pump. Should the need arise to replace the suction fittings or the pump, be sure that the flow rates are compatible. Never operate the hot tub if the suction fittings are broken or missing. Do not replace a suction fitting with one rated less than the flow rate marked on the original suction fitting.
10. DANGER – Risk of Electric Shock. a. Install hot tub at least 5 feet (1.5m) from all metal surfaces. A hot tub may be installed within 5 feet
(1.5m) of metal surfaces if each metal surface is permanently connected by a minimum of No. 8 AWG (8.4mm) solid copper conductor to the wire connector on the terminal box that is provid ed for this purpose.
b. Do not permit any electrical appliances, such as a light, telephone, radio, or television within 5 feet
(1.5 m) of the hot tub. These units DO NOT have an integral ground fault circuit interrupter. The installation of an integral ground fault circuit interrupter MUST be completed by a qualified Electrician.
c. Do not operate the hot tub during severe weather conditions (e.g. electrical storms, tornadoes,
etc.).
11. CAUTION – Unauthorized Access. Secure the hot tub area against unauthorized access. Make sure all barriers meet both state and local codes. Keep hot tub cover when it is not being used.
12. CAUTION – Risk of Damage to Hot tub or Equipment. By performing maintenance, the chance of damage to your hot tub and its equipment will be reduced. Never block the air vents that lead to the hot tub equipment compartment, doing so may cause the hot tub to overheat.
13. CAUTION: Test the ground fault interrupter before each use of the hot tub.
14. CAUTION: Adequate drainage must be provided if the equipment is to be installed in a pit.
Included with the hot tub is a warning sign to inform occasional users and guests of the risk involved with using a hot tub. This warning sign is suitable for indoor or outdoor use. Place this warning sign in a noticeable place adjacent to the hot tub. Free copies call Bullfrog International, L.C. 801-565-8111.
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UPGRADING YOUR BULLFROG HOT TUB
The following are possible upgrades for your Tadpole Hot Tub:
New JetPak™ designs: As new jet types and styles become available so will new innovative JetPak™ modules. Check with your authorized Bullfrog Hot tub Dealer on a yearly basis to see what is available.
PowerPlus™: When you are ready for more horsepower or jets, call your authorized Tadpole Hot Tub dealer.
WellSpring ™ Ozone Sterilizer: For cleaner hot tub water, we use a simple, reliable, user-friendly, and affordable ozone system on the market. If your hot tub did not come with one, it is well worth the investment.
Important: Your hot tub is designed, tested, and UL listed with Bullfrog CDS-16 or MCD-50 high output ozone sterilizer. No other ozone sterilizer is recommended for your Tadpole Hot Tub dealer.
LED Lighting System: This unique lighting system offers 8 different light “shows” with different colors and color schemes.
CoverMate-I Cover Lifter: Take the work out of uncovering and covering your hot tub – let Bullfrog’s cover lifter do the job for you. In addition, the cover lifter neatly stores the cover behind the hot tub, offering a privacy wall.
PowerDrain™: This optional accessory allows Tadpole Hot Tub owners the ability to drain the hot tub water in five to nine minutes.
SpinClean™ Filter Cartridge Cleaning System: Allows users to more effectively clean their filter cartridges of debris.
Miscellaneous Upgrades: For upgrades as they become available, please visit your authorized Tadpole Hot Tub dealer.
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INSTALLATION & SET-UP
Before attempting to install or use your hot tub, please read the U.L./CSA Safety Instructions, the Additional Safety Instructions, as well as all of the installation instructions that follow.
SELECTING A SITE FOR YOUR HOT TUB
Your Tadpole Hot Tub was designed for either indoor or outdoor use. Please adhere to the following guidelines:
Important: With all installations, the hot tub must be located at least 5 feet (1.5 m) from all electrical outlets, switches, and other permanently installed electrical devices.
1. Select a site that is stable and capable of supporting the weight of the hot tub (depending on the model, the hot tub can weigh between 3950 to 5564 lbs.), its water, and the people using it. If installed on a suspended floor or deck make sure the structure can handle the weight. If you have concerns on this matter, please contact a qualified licensed Contractor.
2. Select a flat surface and reasonably level. This surface must provide continuous support for the entire bottom of the hot tub. Do not shim or block up the hot tub creating voids underneath.
3. Avoid installing the hot tub in a pit or low area where water may accumulate and damage the hot tub or its equipment. Choose a site where water will drain away from the hot tub.
Indoor Considerations
There are several considerations when installing your hot tub indoors. First, the environment both around and below the hot tub should be water resistant. It must be capable of handling water splashed out from the hot tub as well as the possibility of a leak. Your Tadpole Hot Tub is the most leak-free hot tub in the industry, but there is still a chance of a leak from the hot tub. A catch basin equivalent to the volume of water is recommended. Second, it is recommended that the room be properly ventilation. Proper ventilation can usually be achieved by an exhaust fan or an open window. Note: Typical indoor surfaces
include, but are not limited to: concrete, wood, non-slip tile, or linoleum.
Outdoor Considerations
There are several considerations when installing your hot tub outdoors. First, avoid selecting a site where excessive water may contact the hot tub, such as sprinklers or a roof edge without rain gutters. Second, avoid areas of direct, prolonged sunlight (if possible). The ultraviolet rays will fade and damage the hot tub cover and cabinet. Third, check your local codes on possible restrictions that require fencing or childproof gates around the hot tub. Last, avoid positioning your hot tub in an area where debris will be tracked into the hot tub. Note: Typical outdoor surfaces include, but are not limited to: concrete, brick,
non-slip tile, wood decking, pea gravel, or sand.
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ELECTRICAL REQUIREMENTS & HOOK-UP
All Tadpole Hot Tubs must be wired in accordance with all local & national electric codes. Have a licensed Electrician perform the electrical installation. Important: All metal enclosure s, pipe, or conduit
located with 5 feet (1.5 m) of the hot tub must be bonded to the Control Center box located inside the equipment compartment of the hot tub. The wire used to complete the bonding must be a minimum of No. 8 solid copper wire. It is to be connected to the ground lug connector on the exterior surface of the Control Center box and all metal items described above.
WIRING SCHEMATIC
Please reference the wiring schematic for assistance with the installation instructions. 120V/240V CONVERTIBLE EQUIPMENT Unless special ordered with 120V equipment, Tadpole Hot Tubs come standa rd with 240V. If your hot
tub is equipped with a single pump BF02 control box, it can be wired as a dedicated 120V or 240V system.
With the 120V BF02 Control box, you can take advantage of the PowerPlus™ feature by upgrading your 120V system to a more powerful 240V system. The 240V system allows you to increase horsepower as well as heating capacity.
For specific conversion instructions, please refer to the System Wiring diagram located on the inside of the control system box.
Basic System Volt Conversion:
1. Using a 12-gauge wire (6” in length) and 2 hot tub crimp connectors, connect J-16 toJ-35.
2. Move the white wire from J-33 to J-35.
3. Move the white wire from J-34 to J-11.
4. Move dipswitch #10 to the ON position.
Note: The power input lines to the terminal block will use the WHT and BLK connections, the RED terminal will not be used with the 120V system.
120V INSTALLATION
A 120V hot tub requires a dedicated GFCI 20 AMP electrical circuit and a minimum supply wire size of 12 gauge. It is important the circuit is dedicated, not being used by another electrical appliance, or may result to the electrical components do to improper voltage
.
240V INSTALLATION
A 240V hot tub requires a dedicated 50 AMP electrical circuit and a minimum 6 gauge supply wire. It is important that the circuit is dedicated, not being used by another electrical appliance, or damage may result to the electrical components due to improper voltage.
If you do not have 50 AMPs of electrical service available, your authorized Tadpole Hot tub dealer or Electrician can easily convert the hot tub to operate on 30 AMPs with a minimum 10-gauge supply wire. Please be aware, hot tubs converted to 30 AMPs are only capable of heating the water when the circulation pump is in low-speed, not high-speed. This heating limitation is acceptable in most climates as well as indoor installations.
damage
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WIRING SCHEMATICS
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ELECTRICIAN’S INSTRUCTIONS
NOTICE: As of January 1, 1994, the national Electric Code (Article 680-42) requires that all spas, hot
tubs, and associated electrical components be protected by GFCI.
120V Service
As per code, supply a GFCI protected, 3 wire (Line 1, Neutral and Ground), 20 AMP, 60HZ, Single-Phase service to the front, left corner (when facing the control pad) of the hot tub. This service must include a disconnect that is visible from the hot tub and located no less than 5 feet and no more than 50 feet from the hot tub (a GFCI Sub-Panel may be used to substitute the disconnect if located with the same parameters).
240V Service
As per code, supply a GFCI protected, 4 wire (Line 1, Line 2, Neutral and Ground), 50 AMP, 60HZ, Single-Phase service to the front, left corner (when facing the control pad) of the hot tub. This service must include a disconnect that is visible from the hot tub and located no less than 5 feet and no more than 50 feet from the hot tub (a GFCI Sub-Panel may be used to substitute the disconnect of located with the same parameters). Note: Contact an authorized Tadpole Hot Tub dealer or Bullfrog International,
L.C. for a GFCI wiring diagram.
Connecting the Spa:
1. Remove the equipment compartment door.
2. Remove the faceplate to the Control Center.
3. Connect a 1” non-metallic coupling and conduit to the 1” male CPVC pipe found at the base of the hot tub cabinet.
4. Run the required wires through the conduit to the Control Center.
5. Connect the 3-wires/120V system or 4-wires/240V system to the terminal block located in the Control Center.
6. Replace the Control Center faceplate and the equipment compartment door.
7. The electrical hook-up is complete.
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CHECKLIST BEFORE FILLING SPA
Important: The equipment should never be operated without
amage to the pump and/or heater may occur.
d
Check Drain Cap: Make sure the drain cap is
fastened securely (located at the end of the drain hose).
Tighten Equipment Fittings: Hand tighten all PVC
pipe unio
ns and pump drain plugs, located in the equipment compartment. This will prevent the possibility
of a leak (fittings can loosen during
shipment).
Check Valve Keepers: Verify that a valve keeper
is installed on each slice valve. Valve keepers prevent the valve from vibrating shut during shipment or operation. A slice valve that closes will result in a noisy pump due
Fill the Spa: Fill the hot tub to the water level
indication on the
faceplate of the filter assembly.
Note: To avoid air pockets in the pumps main plumbing intake, fill the hot tub throu
to the lack of water flow.
and in the
gh the filter assembly. The higher the water level, the fewer users
it will be able to handle. Also, do not fill the hot tub with soft water unless the mineral content is raised immediately (consult your authoriz
ed Bullfrog Portable Hot tub dealer).
Check for Leaks: After the hot tub is filled check
all fittings and equipment for sign
s of leakage BEFORE turning the hot tub on. If a leak is detected, tighten the fitting by hand, if the leak persists contact your authorized Bullfrog Portable Hot tub dealer.
Install Cover: The hot tub cover comes with tie-
down straps and locking hardware that attaches the cover to the hot tub or decking. If your dealer did not install the cover, refer to the Cover Installation instructions that came with the cover.
water in the hot tub. Serious
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CONTROL SYSTEM OPERATION
Warning: This equipment generates and uses radio freque
strict accordance with the manufacturer’s instruction, may cause interference to radio and television reception. It
in has been type tested and found to comply with the limits for a spe signed to provide reasonable protection against
cifications in subpart j of part 15 of the FCC rules, which are de
such nce in a residential installation. However, there is no guarantee that interference will not occur in a
interfere particular installation. If this equipment does cause interference, whic on a e by on e or more of the following measures:
nd off, the user is encouraged to try to correct the interferenc
Reo respect to the spa. Move the receiver away from the
rient the receiving antenna. Relocate the receiver with the
spa er and hot tub are on different branch circuits. If
. Plug the receiver into a different outlet so that the receiv
nec s should consult the dealer or an experienced Radio/Television technician for additional
essary, the user suggestions. The user may find the following booklet prepared by t “ Ho his booklet is available from the U.S. Government
w to identify and resolve radio-TV interference problems”. T
Prin 000-00345-4.
ting Office, Washington, DC 20402, and Stock No. 004-
SE
LECT CONTROL SYSTEM
Tim
eouts refer to a preset length of time that a function is
pro tain
grammed to operate before shutting off automatically. Cer con e longer,
ditions (filters or freeze) can cause a function to operat
whi length of
le faults can cause a function to operate for a shorter time er
. The system keeps track of timeouts regardless of oth
con
ditions.
In m uickly they may not register.
ulti-button sequences, if buttons are pressed too q
Init
ial Start-Up
Wh iming mode. The Priming mode will last for up to 4
en your hot tub is first actuated, it will begin the Pr min Priming mode early by pressing TEMP.
utes, and then it will begin to heat. You can exit the
Tem °F/26.0°C - 40.0°C)
p Set (80°F - 104
The start-up temperature is set to 100 °F (37.5°C). The la disp hot tub temperature displayed is only current
layed on the Liquid Crystal Display (LCD). Note: The
whe
n the pump has been running for at least 2 minutes.
Tem
p
ress TEMP once to display the set temperature. To change the set temperature, press TEMP a second
P
me before the LCD stops flashing. Each press of the TEMP button will continue to raise or lower the set
ti
mperature. After 3 seconds, the LCD will automatically display the last measured temperature.
te
ode
M
multi - button sequence is used to switch between Standard, Economy, Standby, and Sleep modes.
A
ress TEMP followed by LIGHT to enter mode programming. Press TEMP to cycle through to desired
P
ode then press LIGHT to confirm selection.
m
Standard Mode (Std): maintains the desired temperature of the spa. Economy Mode (Ecn): heats the hot tub to the set temperature only during filter cycles. Ecn will
alternate with the temperature until it is current. Pressing JETS 1 while in Economy mode places the hot tub in Standard-In-Economy mode (SE), which operates the same as Standard mode however; it will revert to Economy mode automatically after 1 hour.
ncy energy and if not installed and used properly, that is,
class B
computing device in accordance with the
h can be determined by turning the equipment
he Federal Communications Commission helpful,
st measured temperature is constantly
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Standby Mode (Sby): helpful when changing a filter or a Jetpak. Press TEMP followed by JET 2 or AUX to start mode, to exit this mode press any button. Sleep Mode (SLP): heats the hot tub to within 20°F (11°C) of the set temperature during filter cycles only.
Jets 1
Press JETS 1 to turn pump 1 on or off and to shift between low and high speeds. The low speed will tu off after 2 hours and the high speed will turn off after 15 minutes.
Low speed of pump 1 may activate for at least 2 minutes every 30 minutes to detect the hot tub temperature (polling) and will heat to set temperature if needed. When the low speed turns on automatically, it cannot be turned off from the control panel.
Jets 2
Press JETS 2 to turn pump 2 on or off and to shift between low and
f a two pump system). If left running, the pump will turn off automatically after
(i
high speeds
15 minutes.
ote: An optional auxiliary control button can activate either pump.
N
Light
Press LIGHT to turn the light on or off. The light will turn off automati
ca
lly after 4 hours.
LED Light
Press LIGHT
utomatically after 4 hours.
a
to turn on light. Press LIGHT again to shift through color options. The light will turn off
reset Filter Cycles
P
Press TEMP then
JETS 1. Press TEMP to select the filter duration. Press JETS 1 to select the number of filter cycles. The display will show dn (day and night), d (day only), or n (night only). Press TEMP to adjust. Press JETS 1 to exit the program.
The pump and ozone generator* will run du highest speed for 30 seconds to clean out the air channels. The lowest speed of pump 2 will run f
ring filtration. At the start of each cycle, the blower will run on
or 5 minutes. The first filter cycle begins 6 minutes after the hot tub is powered up. The second filter cycle begins 12 hours later. Filter duration is programmable fo
r 1-12 hours. The default filter time is 2 hours.
Freeze
Protection
If the temperature drops to 44 °F (6.7°C) within the heater, the pump automatically activates to provide freeze protection. The pump will stay on 4 minutes after the sensor has detected the temperature has reach 45°F (7.2°C) or higher.
Clean-Up c
ycle (optional)
A clean-up cycle begins 30 minutes after the pump is turned off or times out. The pump and ozone generator* will run for 1 hour.
*Ozone
The ozo during c
Generator (optional)
ne generator runs during filter cycles (except when pump 1 is operating on high speed) and lean-up cycles.
rn
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Diagn
A
M
ns.
ostic Messages
essage
Message
No message on display. Power has been cut off to the spa.
Overheat - The hot tub has shut down. One of the sensors has detected that the hot tub water is 110°F (43.3°C).
Overheat – The hot tub has shut down. One of the sensors has detected that the water is 110°F (43.3°C).
Ice – Potential freeze conditions detected.
Hot tub has shutdown. The sensor plugged into sensor “A” jack is not working.
Hot tub has shutdown. The sensor plugged into sensor “B” jack is not working.
Hot tub has shutdown. Sensors are out of balance. If this is alternating with
A difference between the temperature sensors was detected.
Heater has shutdown, but other hot tub functions run normally (displays on the 5 the HFL message within a 24 hour period).
Inadequate water detected in heater.
Inadequate water detected in heater. (Displays on third occurrence of down.
When your hot tub is first actuated, it will go into Priming mode.
Temperature not yet known. This is normal within the first few minutes of the hot tub
th
occurrence of
“dr” message.) Hot tub is shut
ction Required
The control panel will be disabled until power retur
b settings are preserved until the next power-up.
Hot tu DO NOT ENTER THE WATER. Remov
cover and allow water to cool. At 107°F
41.7°C), the hot tub should automatical tub does not reset, shut off the power to the hot tub and call your dealer or service organization.
DO NOT ENTER THE
cover and allow water t automatically reset at does not reset, turn off the power to the hot tub and contact
No action required. The pumps and the blower will automatically active regardles
The error may appear temporarily in an overheat situation and disappear once the heater cool problem persists, contact your authorized de
The error may appear temporarily in an overheat situation and disappear once the heater cools. If problem persists, contact your authorized dealer.
the temperature, it may just be temporary. If the problem persists, contact your authorized dealer.
This could indicate a flow problem. Check wat in hot tub. Refill if necessary. If the water level acceptable, make sure the pumps have been prim If the problem persists, contact your authorized de
Persistent low flow problems. Follow the instructions for the HFL message. Heating capacity of the h will not reset automatically. Press any button to
Check water level in spa. Refill if necessary. If the water level is okay, make sure the pumps have been primed. Press any button to reset.
Follow action required for dr message. Hot tub automatically reset; you may press any button to reset.
See the M-7 Installation Instruction Manual f complete instructions on Power-up and Pump The Priming mode will last for up to 4 minutes and then the hot tub will begin to heat and maintain the water temperature in the Standard mode.
power up.
your authorized dealer.
W e hot tub
ATER. Remove th
o cool. The hot tub will
107 °F (41.7°C). If the hot tub
s of hot tub status.
e the hot tub (approximately ly reset. If hot
s. If the aler.
the
er level
is
ed. aler.
ot tub
reset.
will not
or
Priming.
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Periodic Reminder Messages (Press MODE to reset a displaye
Warn g! Shoc ble Parts.
in k Hazard! No User Servicea
Do not attempt service of this control system. Contact your authoriz service organization for assistance. Follow ed dealer or all Owners’ Manual power connection instructions. Installation must be performed by a licensed Electrician and all grounding connections must be properly installed.
The hot tub is operating in Standard Mode.
The hot tub is operating in Economy Mode.
The hot tub is operating Standard-in-Economy Mode.
The hot tub is in Sleep mode. Press TEMP followed by LIGHT to switch modes. The hot tub is in Standby mode. d return to normal
pH is low. Add pH increaser per manufacturer’s instructions. pH is high. Add pH decreaser per manufacturer’s instructions. Sanitizer is low. Add sanitizer per manufacturer’s instructions. Sanitizer is high. emove hot tub cover and allow sanitizer to dissipate.
Every 7 days Test and adjust chemical levels per manufacturer’s
Every 7 days Test and adjust chemical levels per manufacturer’s
Every 30 days emove, clean, and reinstall filter per manufacturer’s R
Every 30 days Test and reset GFCI per manufacturer’s instructions. Every 90 days rain and refill hot tub per manufacturer’s instructions. D Every 180 days Clean and condition cover per manufacturer’s
Every 180 days Clean and condition cabinet per manufacturer’s
Every 365 days stall new filter. In
Temperature displ running for at least 2 minutes. Press TEMP followed by LIGHT to switch modes.
cn will appear solid on the display when the
E
temperature is not current. Ecn will alternate with the temperature when the temperature is current. Press TEMP followed by LIGHT to switch modes.
Operates the same as Standard mode ho
vert to Economy mode after 1 hour. Press TEMP
re followed by LIGHT to switch directly to Economy mod
Press any button to exit mode an
peration.
o
R
d reminder)
instructions.
instructions.
instructions.
instructions.
instructions.
ay is current after pump has been
wever, it will
e.
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Page 15
JetPaks™
To identify a type of JetPak™, locate the identification numb
er found
on the backside of the JetPak (e.g. J03-63-12).
This number s the following information:
provide
Style of JetPak (J03 = style number 03)  Water Flow Rate of JetPak (63 = 63 gallons per minute
Num
ber of Jets (12 = 12 jets)
)
INTERCHANGING JetPaks™
1. Put the hot tub in Standby mode, this will prevent the pump(s) from a tivating
c (see the Operation section).
2. Remove the headrest pillow.
3. Carefully he SnapCap™ (top mounting plate) b upwards with your hands.
4. P sh the orward until you have enough room
u JetPak™ f to reach
the two P s and air line union.
5. isconne on.
6. Loosen t ns, pull the manifold out from in the two water unions and remove the JetPak™ from the JetPod.
7. Exchange the ™ with another JetPak™. JetPak
8. ch the bove procedure
Important: H s with two pumps have two differen JetZones. These JetZones are divided by a JetZone divider operate the h the JetZone divider in place. Doing so will caus seriou e pumps. In addition, interchang JetPaks™ from one JetZone to another may result in improp flow one o ™. If you have questions or pro
to
plea c dpole Hot Tub dealer.
se conta
, remove t y lifting
VC water union ct the air line uniD
he two PVC unio between
JetPaks™ by reverse the aReatta .
ot tub model t
. Never
ot tub without
s damage to the ing
r water e
r more JetPaks
blems,
t your authorized Ta
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Page 16
JETTING
et Types
J
Depending on the model, your Tadpole Hot Tub comes with a unique combination of the following jets:
Name Flow
Ozo
ne Jet Ozone system only
Clu
ster Jets Small
Duo et
J s Small
uo-Blaster Jets Small
D Micro VSR Jets Small –
SR jets Medium – large
V
medium
Storm Jets Medium – large Ver
ta’ssage Medium – large
Handheld Jets Mediu
m - large
Jumbo Storm Jets Large
INTERCHANGEABLE JETS
The
Micro and Storm jets allow for after-market interchangeable jet nozzles, alway Tadpole Hot Tub dealer before attempting to add pump hor
sepower or jets to your spa.
ADJUSTABLE JETS
o adjust the water pressure on the jets, simply turn the
T outer ring.
To Increase Jet Water Pressure
Turn the outer ring clockwise
To Decrease Jet Water Pressure
Turn the outer ring counter-clock wise.
ote: The Ozone, Verta’ssage, Shower, and Duo-Blaster
N
ts are non-adjustable. Never shut all the jets off at the
je
ame time.
s
s contact your authorized
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MAINTENANCE
WATER CH
Tap water that is safe to drink is not always rmal tap water is usually filled with minerals
nd micro-contaminants that are not visible to the naked eye. Properly testing and treating your hot tub
a water is
Proper chem ce will
Ba fungi,  Staining a build-up on the  Clogged
Note: Alway cturer’s instructio Never mix ch the exception of spreading the c er the surface of minutes after applyi chemica
OVERVIEW OF WATER CHE
Sanitation
Sanitizers kill bacteria and keep the water clean. Effectiv following:
Granular Chlorine (Dichlor) Granular Brom Bromine tablets (use with caution and test regula
ote: Chlorine tablets must not be used in the spa. It could damage the hot tub and void the warranty.
N
S
uper Sanitation
ormal sanitation does not eliminate non-filterable wastes, such as perspiration, oils, hair sprays, etc. and
N w tances make the water unattractive in appearance, odor, and can
ill build up in the water. These subs
in er sanitation is achieved by “shocking” the hot tub water with a
terfere with sanitizer effectiveness. Sup
on-chlorine shock (potassium peroxymonosulfate), granular chlorine (dichlor), or granul ar bromine.
n
pH Control
Proper pH b
ser, and preventing damage to the hot tub and equipment. pH is the measure of acidity and basicity in
u
e water, the pH scale ranges from 0 – 14. pH levels under 7.0 are acidic while pH levels over 7.0 are
th
asic. The proper pH range for a hot tub is 7.4 to 7.6.
b
EMISTRY
safe for a spa. No
essential for the health of the hot tub as well as the people using it.
ical maintenan help control and prevent the following:
cteria, algae and which can spread disease and infection to humans
nd scale hot tub shell, equipment, and piping
filters
s follow manufa ns. Use an accurate test kit to perform all chemical tests.
emicals. With Bromine tablets, add chemicals directly to the spa, evenly
hemicals ov the water. Run the filter pump on high speed for at least 15
ng any ls.
MISTRY
e and safe sanitizers include any of the
ine
rly)
alance is extremely important in controlling bacteria, providing water that is comfortable to the
High pH levels (over 7.6): can cause scale build-up on the hot tub and its equipment, cloudy water, a prematurely dirty filter, and less effective chlorine sanitation. To correct high pH levels, add a pH decreaser.
Low pH levels (under 7.4): can cause discomfort to the hot tub users and corrosion to the hot tub equipment. To increase pH levels, add a pH increaser.
Note: Never use muriatic or hydrochloric acid to adjust pH as it can damage the hot tub shell and surroundings.
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Total Alkalinity (TA)
he measure of carbonates and bicarbonates in the water. Low TA can cause pH to be unstable causing
T the water to be corrosiv
lkalinity Increaser. High TA can cause scale build-up, cloudy water, as well as other pH problems. If the
A
e or scale forming to the hot tub and its equipment. To correct low TA, add a Total
hot tub water has high TA, contact your authorized Tadpole Hot Tub dealer.
Calcium Hardness (CH)
he measure of dissolved calcium in the water. Low CH (soft water) can stain the hot tub surface as well
T as corrosion to the hot tub and its equipment. To correct low CH, add a Ca Hig ot tub surface and
h CH (hard water) can cause cloudy water as well as rough scale build-up on the h
equipme ot Tub dealer.
nt. If the hot tub water has high CH, contact your authorized Tadpole H
lcium Hardness Increaser.
tain and Scale Control
S
Stain and scale problems are common in hot water environments. To help prevent and control staining and scaling, add a Stain & Scale Inhibitor.
Foam Control
ot tub water that is polluted with body oils and lotions combined with high water temperatures, can
H cause excessive surface foaming. For a tem
am is to super chlorinate the water; this will destroy the soap agents that normal levels of sanitizer will
fo not. Add 2 ta
blespoons per 100 gallons.
porary fix add a Foam Remover.
The best way to control
Cloudy Wa
The b water becomes cloudy. First, non-filterable liquid waste (e.g.
re are two basic reasons that hot tu per d the water. To remove these substances, Super Sanitize the water.
spiration) has contaminate
Second contaminated the water. To remove these
ubstances use a Water Clarifier.
s
ter Prevention and Control
, non-filterable micro-particulate waste (e.g. dust) has
Note: Names of hot tub chemicals will vary from one manufacturer to another. Please contact your
uthorized Tadpole Hot Tub dealer.
a
STARTING THE HOT TUB WITH NEW WATER
1. Add the prescribed dose of Stain and Scale Inhibitor while filling the spa. This will provide the initial
protection against staining and scaling. Note: Do not use soft water unless the mineral content is raised immediately.
. Once the hot tub is filled, add the prescribed dose of Water Clarifier. This will clear the water of any
2
micro-pa
rticulates that may be in the new water.
3. If possible, have your authorized Tadpole Hot Tub dealer test the CH of your spa. Adjust as per your
dealers recommendations.
4. Test and adjust the TA. The TA should measure 125 to 150 Parts Per Million (PPM).
5. Test and adjust the pH. The pH should measure 7.
. After the hot tub water has circulated for one hour, add ½ teaspoons of granular Chlorine o r 1
6
teas
poon of granular Bromine per each 200 gallons of hot tub water. After several hours, check
san
itizer level and adjust, if necessary, to the following:
4 to 7.6.
Without Ozone With Ozone Chlorine Level 2.0 PPM 1.0 PPM Bromine Level 3.0 PPM 2.0 PPM
7. Sta
rt-up water chemistry is now complete. However, it may take several days for the filter to
com e water.
pletely clear th
portant: Unless you have ozone, do not use the hot tub if the sanitizer level is below 1.0 PPM.
Im
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MAINTAINING HOT TUB WATER
Important: To maintain the sanitizer levels with Bromine tablets, contact your authorized Tadpole Hot Tub dealer for assistance.
anitizer and pH Levels
S
It is important to test and a tub is used 0 to 3 times weekly, we recommend that you test the water a minimum of 2 to 3 times a week. For each additional use, test the water one additional time.
lways test the pH level before you test the sanitizer level. If the pH level is not within the correct range
A (7.4 to 7.6), make the nece
With each sanitizer test use either Granular
Without Ozone With Ozone Chlorine Level 2.0 PPM 1.0 PPM Bromine Level 3.0 PPM 2.0 PPM
Super Sanitation
uper Sanitize the water once a week by adding one of the following:
S
2 teaspoons of Granular Chlorine  4 teaspoons of Granular Bromine per 200 gallons of water  5 teaspoons of Non-Chlorine Shock per 200 gallons of water
Note: Super Sanitation may be req not be necessary to shock the water on a weekly basis, contact your authorized Tadpole Hot Tub de
tain and Scale Control
S
Use a Stain and Scale Inhibitor per the manufactu Super Sanitation.
Foa
m Control
Use a Foam Remover per the manufacturer’s instructions as needed.
Cloudy Water Prevention and Control
Use nufacturer’s instruction. Add the chemical 3 to 4 days
a Water Clarifier per the ma
Sanitation.
WATER CHEMISTRY TROUBLESHOOTING
Bef rs cloudy, off color, significant surface foam,
ore each hot tub use, check the water. If the water appea or smells conditions could re ski rritation
For assista hot tub emistry, contact your authorized Tadpole Hot Tub dealer or
nother service center capable of performing Computerized Water analysis.
a
of chlorine/bromine, the water needs to be treated or drained. Using the hot tub in these
sult in a n rash or other i s.
nce in handling water ch
djust the sanitizer and pH level of your hot tub on a frequent basis. If the hot
ssary adjustments.
Chlorine or Bromine to maintain the following levels:
per 200 gallons of water
uired more than once per week for heavy usage. With ozone, it m ay
aler.
rer’s instructions. Add the chemical 3 to 4 days
after
Super
after
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HANGING YOUR HOT TUB WAC TER
Depending upon usage, the
ecomes difficult to manage. Note: Drain to an area that can handle a large quantity of water. If draining
b
water onto vegetation, make sure the sa PPM.
Steps to Drain Hot tub (Conventional Method):
1. Disconnect electrical power supply.
. Remove equipment compartment door.
2
3. Locate the drain hose.
4. Lift drain hose higher than water level.
. Remove drain hose cap.
5
6. Connect a garden hose to the drain hose.
. Lower to ground level and drain.
7
8. Clean hot tub
shell.
Steps to D owerD th 50’ of dr
ose):
h
Items needed: 1 to
rain Hot tub (P rain™ wi ain
2 JetZone dividers
1. Place the hot tub in Standby mode.
2. bly.
Remove the first JetPak on the left side, nearest the filter assem
3.
Remove filter(s) from the filter-housing unit.
4. st JetPak recess (the fitting closest
Install the PowerDrain™ unit on the water output side; enter the fir to the control panel).
5. Direct the drain hose to the drain area.
6. Press JETS to start low speed (water output volume can be controlled by using the supplied gate
valve).
7. Place the JetZone divid
allow the hot tub to drain down to the level of the intake suction.
8. It will take 5 to
9 minutes at full volume on low speed to drain completely.
Steps to Refill
Spa:
1. Remove garden hose from drain hose.
. Replace drain hose cap.
2
3. Reattach the equipment compartmen
4. Refill the hot tub with tap water. Fill to the water level indication on the faceplate of the filter
assemb
. Restore electrical power supply.
5
ly.
6. Press any button to reset the control system
Note: To avoid air pockets in the pumps and in the main plumbing intake, fill the hot tub through the filter assembly. The higher the water level, the fewer users it will be able to handle. Also, do not fill the hot tub with soft water unless the mineral content is raised immediately; contact your authorize d Tadpole H dealer.
Tadpole Hot Tub Owner’s Manual
hot tub water will need to be changing every 2 to 4 months or when the water
nitizer level (chlorine or bromine level) of the water is less than .5
er(s) in the filter-housing, block off the flow at the bottom of the filter. This will
t door.
ot Tub
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Page 21
CLEANING FILTER
It is recommended that the filter cartridge(s) be cleaned every 3 to 6 weeks or as needed. Replace the filter cartridge(s) every 2 years or when necessary. To maintain warranty protection, use only Bullfrog Filter Cartridge replacements.
1. Place the hot tub in Standby mode.
2. Re 3
4. Using a garden hose with a nozzle or other hig
5. Reinstall cartridge(s), basket, and skimmer faceplate.
6. Pres
Important: Using a brush to clean a cart damage. Bullfrog’s SpinClean™ filter cartridge cleaners ma be used and can be obtained from your auth Bullfrog Portable Hot tub dealer.
move skimmer faceplate and basket.
. Remove cartridge(s).
pressure device, clean cartridge(s).
Work top to bottom on each plate. a. To remove collected
soak cartridge(s) in warm water with
suntan lotions and body oils
Filter Cleaner
or detergent.
b. To remove calcium deposits, soak cart
plastic container using one pa parts water solut
ion. Calcium deposits indicate a
rt muriatic acid to ten
ridge(s) in a
high hot tub pH, which should be corrected.
s any button to reset the control system.
ridge could cause
y orized
h-
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LIGHT BULB REPLACEMENT
To replace a burned out or defective light bulb, complete the following:
1. Disconnect electrical power supply.
2. Remove equipment compartment door.
3. Locate the back of the li
4. Grasp the light bulb holder (located on the back o fixture).
5. ckwise to release light from fixture.
Twist counter-clo
6.
Pull light bulb holder out of the fixture.
7. Rep
8. Rep t compartment door.
9.
lace light bulb and reinstall light fixture. lace equipmen
Restore electrical power supply.
Note: F ed T
or alternate lighting systems, contact your authoriz adpole Hot Tub dealer.
OZONE STERILIZER REPLACEMENT
n front of the Ozone Sterilizer (optional) is the indicator light. To verify that the Ozone Sterilizer is
O working properly, check the indicator light while the filter pum down for 30 minutes after the JETS button has been pres
f the indicator light does not glowI
nning, follow these steps:
ru
. Disconnect electrical power supply.
1
. Locate and unplug the Ozone Sterilizer from the control
2
center.
. Disconnect the output tubing from the Ozone Sterilizer.
3
. Remove the mounting screws that hold the Ozone
4
Sterilizer in place.
. Take the entire Ozone Sterilizer to your authorized
5
Tadpole Hot Tub dealer. The unit will be check to verify that it is defective. If not, request a service call.
. Reinstall the Ozone Sterilizer by reverse the above
6
procedure.
ght fixture.
f the light
p is running. The Ozone Sterilizer will shut
sed.
while the filter pump is
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HOT TUB SHELL CARE
Aristech® Hot tub Surfaces
For norma ivalent. For stubborn stains, use Spic & Span® in powder form or its equivalen
s
Rin e well and dry with a clean cloth.
General Cleaning
Wit use of the hot tub, oils, lotions, and hairspray will build up on the surface of the water. This
h normal will leave a scum line around the perimeter; it can be easily equivalent.
To remove grease, oil, paint, or ink stains us
o clean hard water stains, remove light scratches and/or protect your hot tub shell, contact your
T authorized Tadpole Hot Tub dealer. Note: Never allow your hot tub surface to b e expo
ail polish remover), nail polish, dry cleaning solution, lacquer thinners, gasoline, pine oil, abrasive
(n cleaners, or any other harsh chemical. These
gents that leave suds in the water. Be sure to clean the JetPaks and the JetPods twice a year.
a
HOT TUB CABINET CARE
he Eternawood cabinet components are made to provide many years of maintenance free service. For
T normal cleaning, use Ivory® liquid dishwashing soap or its authorized Tadpole Hot Tub
HOT TUB COVER CARE
Your hot tub cover is warranted by its manufacturer, Sunstar CA 92069 (Phone: 760-744-2172). Although basic inst you r information that came with the cover. Sunstar provides detailed information on
refer to the Sunsta
i warranty.
car ng for your hot tub cover and what to do to protect its
On
a monthly basis, complete the following:
1. Remove the cover and lay it down on a flat, clean su
2. ver to remove any loose debris.
. Clean the top (vinyl) of the cover with a mild solution of dishwashing soap and a soft bristle brush.
3
. Rinse the cover thoroughly and dry with a clean cloth.
4
. Use saddle soap (never Armorall®) to condition the cover per the manufacturer’s instructions.
5
. Wipe and rinse any dirt from the bottom of the cover.
6
. Replace the cover and secure the locks.
7
ote: To remove tree sap, use lighter fluid (the type used in cigaret t e lighters). Use sparingly.
N
mediately apply saddle soap to the area.
Im
l cleaning, use Ivory® liquid dishwashing soap or its equ
t. To apply these cleaners, use a soft, damp cloth or sponge.
removed using Surface Cleaner or its
e 25% isopropyl alcohol in water.
sed to acetone
chemicals can void the warranty. Avoid using cleaning
equiv
alent. For stubborn stains, contact your
dealer.
Enterprises, 127 No. Las Posas, San Marcs,
ructions are provided below, it is important that
rface near a garden hose.
Rinse the co
Using a gentle circular motion, scrub the cover, careful to not let any of the cover dry before rinsing with water.
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MISCELLANEOUS CARE
Cleaning and Protecting the Headrest
Clean on a regular basis with s
oap, water, and use a clean cloth. Use Armorall® Protectant or its
equivalent once per month. This will maintain water resistance and luster of the product.
Vacuum the Spa
ebris from wind, trees, and users will occasionally accumulate on the bottom of the spa. The filtration
D system will remove
the smaller debris however debris that is too large or heavy will have to be removed by a hot tub vacuum. If you do not have a hot tub vacuum, contact your authorized Tadpole Hot Tub dealer.
leaning the Scum line
C
Oils, lotions, and hairspray will build up on the water surface, sometimes leavin
erimeter. This scum line can easily be removed with a hot tub Surface Cleaner or its equivalent.
p Contact your authorized Tadpole Hot Tub dealer for product. Note: Avoid using cleaning agents t
g a scum line around the
hat will
leave suds in the water.
LOW USE OR NO USE PERIODS
ertain times of the year, you may not use the hot tub as often as expected. For these low or no use
C periods, we recommend the follo
wing:
Low Use
If the hot tub is being used less than once per month, we recommend lowering the temperature by 5 -10 °F or place in Economy mode. Lowe
eed to adjust the temperature setting 15 minutes before each use in order to heat the hot tub
n
ring the temperature will cut the cost of operation however; you will
accordingly.
1 to 2 Weeks without Use
We recommend that you do not make any changes. Reducing the water temperature for short periods has proven to increase heating costs.
to 6 Weeks without Use
2
We recommend that you lower the temperatu
re to 80 °F.
e
Ov r 6 Weeks without Use
We recommend that the hot tub be winterized. To winterize follow these steps:
1.
Drain the water.
2. drain plug from the pump(s), loosen all PVC pipe unions, and pump air bleed valves in
Remove the the equipment compartment.
3. Clean the entire hot tub.
4. Remove filter cartridge(s) and clean. Allow filter to dry
fully and store in a dry place.
5. Secure cover.
Note: During periods of No Use, we recommend testing and chemically treating the water on ce p Not doing so may lead to corrosion, staining, /o can t be treated, we recommend winterization.
no
and r scaling to the hot tub and its equipment. If the water
er week.
HOT TUB DE-WINTERIZATION
To de-winterize the hot tub reverse the above procedure. Refill to the water level mark.
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SERVICE
Before requesting service from your dealer, refer to the Troubleshooting Guide to determine the necessary course of action. If the problem cannot be solved using the Troubleshooting se
ction, contact
your authorized Tadpole Hot Tub dealer.
WARRANTY SERVICE
If the hot tub falls within the warranty period and within the scope of the warranty, contact your authori Tadpole
Dam sed by repairs made by someone other than an authorized Tad pole Hot Tub technician will not be covered by the war
Hot Tub dealer to schedule a service call. You will be required to show proof of purchase. Note:
age cau
ranty.
zed
NON-WARRANTY SERVICE
An authorized Tadpole H
overage or beyond the warranty period. If you are not able to use an authorized technician, we
c encourage you to use genuine Tadpole
Bullfrog International L.C.
668 W 14600 So.
luffdale, UT 84065
B Phone: 801-565-8111
E-mail: info@bullfrogspas.com
ot Tub technician should perform all repairs that fall outside of the warranty
replacement parts.
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TROUBLESHOOTING GUIDE
his guide will assist in solving simple problems with the hot tub. If the problem cannot be solved using
T these procedures, contact your authorized Tadpole Hot Tub dealer.
Control panel displays an error messag
Cause: An error has occu
rred.
Solution: See “Diagnostic Messages” for the particular Control Syst em.
Control pad and hot tub equipment do not operate:
Cause #1: No electrical power to hot tub.
Solution: Turn on or reset the GFCI circuit breaker. If this does not solve the problem, have a qualified
Electrician check the electrical s
ervice.
Cause #2: The 20 or 30 AMP fuse, depending on the system, has blown. Solution: Contact your authorized Tadpole Hot Tub dealer.
FCI breaker trips repeatedly:
G
Cause #1: Impro Solution: Consult w
per wiring to hot tub or GFCI breaker is defective.
ith a qualified Electrician.
Cause #2: There is a defective comp Solution: Contact your author
ized Tadpole Hot Tub dealer.
ot tub pump turns off during operation:
H
Cause #1: Automatic timer has completed its 30 or 120 minute cycle. Solution: Turn on the pump.
Cause #2: Pump has overheated due to the vents on the equipment door being blocked. Solution: Clear items away from vents.
Cause #3: The pump motor is defective. Solution: Contact your authorized Tadpole Hot Tub dealer.
ot tub will not heat:
H
Cause #1: Slice valve is partially or fully closed. Solution: Open slice valve and secure with valve keeper.
Cause #2: Thermostat has been turned down. Solution: Adjust thermostat to desired temperature.
Cause #3: High limit sensor has tripped. Solution: Press any button to reset.
Cause #4: Heating system is defective. Solution: Contact your authorized Tadpole Hot Tub dealer.
e:
onent on the hot tub.
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Hot tub light does not work:
Cause #1: Light bulb has burned out. Solution: Replace light bulb.
Cause #2: Lighting system is defective. Solution: Contact your authoriz
ed Tadpole Hot Tub dealer.
ot tub pump will not turn on, creates a burning smell while running, or makes excessive noise
H while running:
Cause: Pump motor is defective. Solution: Contact your authorized Tadpole Hot Tub dealer.
ets surge on and off:J
Cause: Water level is too low. Solution: Adjust water to the water level indication on the faceplate of the filter assembly.
ets are weaker than normal or do not work at all, but the pump is running:
J
Cause #1: Jet handle(s) are partially or fully clo
sed.
Solution: Open jet handle(s).
Cause #2: Filter cartridge is dirty. Solution: See “Cleaning the Filter”.
Cause #3: There is air trapped in the hot tub equipment or its face piping. Solution: Open the air bleed valve on each pumps housing and allow
Be sure to tighten ea
ch air bleed valve as soon as water starts to flow.
air to bleed out of the system.
Cause #4: The suction fitting(s) are blocked. Solution: Remove any debris that may be blo
cking the suction fitting(s).
Cause #5: The JetZone divider is not inst
alled (if applicable).
Solution: Re-install in the appropriate JetPak.
Note: Running the hot tub without a JetZone, divider can cause serious damage to the pumps.
Cause #6: Slice valve is closed. Solution: Open valve and secure with valve keeper.
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Notes:
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Bullfrog International, L.C.
668 West 14600 South Bluffdale, Utah 84065
801-565-8111 Fax: 801-565-8333
Website: http://www.bullfrogspas.com/
E-mail: info@bullfrogspas.com
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