5.5 Switching On the ACTitouch
System in Sustained
Compression Mode .........12
5.6 Muted Operation in Sustained
Compression Mode .........13
5.7 Intermittent Pneumatic
Compression Mode .........13
5.8 Switching O the ACTitouch
System .....................15
5.9 Removing the ACTitouch
System .....................16
Chapter 6
Wound Dressings .................16
Chapter 7
Cleaning, Care and Maintenance .17
7.1 Cleaning and Disinfecting ...17
7.2 Storage and Handling .......19
7.3 Maintenance and Service ...19
7.4 Disposal ....................19
Chapter 8
Troubleshooting Guide ...........20
8.1 Limited Warranty for
Home Use ..................23
8.2 Obtaining Replacement
Products and Service ........24
8.3 Limited Warranty and
Service for Facility Use ......24
8.4 Return Policy ...............24
8.5 Patents .....................24
8.6 Product Development and
Quality Improvement .......24
Chapter 9
Technical Information ............25
9.1 Symbols ....................26
9.2 Device Label ................26
9.3 Electromagnetic
Interference ................28
ii
CHAPTER 1
Component List
Before rst use, ensure that the following ACTitouch® System components are
accessible:
Compression Sleeve
Power
Adapter/Charger
Control Unit
Undersocks
(Three [3] socks
included)
User Guide
(Not shown)
1
Customer Service Toll-Free: 866.435.3948
CHAPTER 2
Product Description
The ACTitouch System applies pneumatic compression to the lower leg, ankle, and
foot. It consists of four (4) main parts:
1. The Compression Sleeve consists of four (4) chambers that inate with air to
apply pressure to the leg. Its simple wrap-around design with hook and loop
fasteners means the Compression Sleeve can be tted to many dierently
shaped legs and can be applied and removed with ease.
2. The control unit ts into the Compression Sleeve during device use. It monitors
and adjusts the air pressure to ensure the correct level of compression is
applied to the leg.
3. The Undersock is designed to draw perspiration and moisture away from the
skin and has padding in key areas to provide additional comfort.
4. The Power Adapter/Charger is used to power the device directly or to charge
the battery for ambulatory use.
The device has two (2) modes of operation: Sustained Compression Mode and
Intermittent Pneumatic Compression Mode.
2.1 Sustained Compression Mode
In this mode, the
device provides
sustained, graduated
pneumatic
compression to
the leg at preset
pressures, while
powered by its
own rechargeable
battery. When it is
rst switched on,
the device gradually
45
40
35
30
25
20
15
Pressure (mmHg)
10
5
0
Chamber 1Chamber 2Chamber 3Chamber 4
inates, starting
at the foot and working up toward the knee. Each chamber will stop inating
Pressure Changes During
Sustained Compression Mode
Time
2
when the correct pressures are achieved and will hold these pressures until the
Pressure Changes During
Sustained Compression Mode
Chamber 1Chamber 2Chamber 3Chamber 4
45
40
35
30
25
20
15
10
5
0
Time
Pressure (mmHg)
device is turned o. Every half hour, the pressures are automatically checked and
readjusted, if necessary. The patient may hear the pump running for a few seconds
while the pressure is being checked. In this mode, the patient is free to move
around and carry out normal activities (See Chapter 3 Warnings and Cautions).
When operating in Sustained Compression Mode, and absolute quiet is necessary
(e.g., at the theater), a MUTE or PAUSE button can be used to pause the pump
(See Section 5.6 Muted Operation in Sustained Compression Mode). While muted or
paused, the device will remain inated to apply pressure to the leg but will no
longer adjust the pressure.
IMPORTANT: The device will automatically reset to normal operation after two (2)
hours of muted or paused use.
2.2 Intermittent Pneumatic Compression Mode
When in Intermittent
Pneumatic Compression
Mode, the device will
perform cyclic ination/
deation sequences
to preset gradient
pressures. To operate in
this mode, the control
unit requires power
from the Power Adapter/
Charger. When the
device is rst plugged
in and switched on, it
will initially inate to
55
50
45
40
35
30
25
20
Pressure (mmHg)
15
10
5
0
Pressure Changes During
Intermittent Pneumatic Compression Mode
Chamber 1Chamber 2Chamber 3Chamber 4
Time
a low pressure in each
chamber. Once the starting pressure is reached, each chamber will inate in
sequence, starting at the foot and working up toward the knee until all of the
chambers reach the intended pressure levels. All four (4) chambers will then
deate to the low pressure level. This cycle of ination and deation will continue
until the device is either unplugged from the Power Adapter/Charger or after
two (2) hours of use. When the device is operating in Intermittent Pneumatic
Compression Mode, the patient should remain lying down, reclined, or seated
with leg elevated.
3
Customer Service Toll-Free: 866.435.3948
CHAPTER 3
Warnings and Cautions
3.1 Warnings
• Please read all of the information provided before use and ensure that all
instructions are followed.
• Do not use the device on patients with medical conditions where an increase
in venous and lymphatic return is undesirable.
• Electrical equipment may be hazardous if misused. Do not open or take apart
the ACTitouch control unit for any reason or the warranty will be voided. There
are no customer serviceable parts in this device.
• Prior to use, the patient should be fully assessed by a healthcare professional
for treatment suitability, trained on the use of the device, and advised on
optimal wear time in each mode.
• Failure to wear the device as recommended, even for short periods, may delay
ulcer healing or may negatively impact treatment outcomes.
• Use the ACTitouch control unit or ACTitouch Compression Sleeve only with the
ACTitouch Undersock and Power Adapter/Charger. Do not use the ACTitouch
System while wearing other compression products.
• Treatment should be stopped if additional pain, tingling or numbness of the
limb occurs during, or as a result of treatment.
• The Undersock should not be placed in direct contact with an open wound.
It is recommended that this device be used in conjunction with an appropriate
absorptive moisture retentive wound dressing, applied before the ACTitouch
System.
• Caution should be taken when using the ACTitouch System on fragile skin.
• Do not operate motor vehicles or other machinery while wearing the
ACTitouch System. Consult with your healthcare provider about compression
options when not wearing the ACTitouch System.
• Ensure the electrical supply to the device is switched o by disconnecting it
from the Power Adapter/Charger before cleaning or disinfecting.
• The ACTitouch System should be removed before bathing or showering.
Reapply the device immediately afterward, ensuring the skin is dried prior to
application.
• Do not walk with the Power Adapter/Charger attached to the device.
4
3.2 Cautions
• Regularly check the status indicator located at the top of the control unit while
using ACTitouch. The green light on the control unit indicates the control unit
is charged and on. A ashing red status light (and periodic audible alarm)
indicates that battery power is low. No light indicates the power is o.
• Ensure that the device is clean and dry prior to storage.
• Do not immerse the ACTitouch System in water, or spill liquid on the control
unit. The device is not waterproof, and exposure to liquid may damage the
control unit or Compression Sleeve. If the device becomes soaked with uid,
discontinue use of the device.
• Do not allow the Compression Sleeve to come into contact with sharp objects.
• Do not expose the Undersock, Compression Sleeve or control unit to excessive
heat or open ames, such as cigarettes, portable heaters, etc.
CHAPTER 4
Indications and Contraindications
Rx Only
U.S. Federal law restricts this device to sale by, or on the order of, a licensed
healthcare professional.
4.1 Indications
The ACTitouch System provides graduated compression in both sustained and
intermittent settings for use in:
• Enhancing venous return;
• Reducing venous leg ulcer healing time;
• Treatment and promotion of healing of stasis dermatitis and venous stasis
ulcers;
• Treatment of chronic venous insuciency;
• Reducing edema due to venous stasis;
• Treatment of lymphedema.
5
Customer Service Toll-Free: 866.435.3948
4.2 Contraindications
The ACTitouch System is contraindicated if the patient has:
• An Ankle Brachial Pressure Index of less than 0.6 or ankle systolic pressure less
than 60 mmHg;
• Diagnosed or suspected acute Deep Vein Thrombosis (DVT) or pulmonary
embolism;
• Pulmonary edema;
• Leg gangrene;
• Acute thrombophlebitis;
• Decompensated/Congestive Cardiac Failure;
• Severe arteriosclerosis or other ischemic vascular disease;
• Diabetes in association with peripheral arterial disease;
• Acute infections of the skin such as cellulitis;
• Any lower limb malignancy.
CHAPTER 5
Directions for Use
• The ACTitouch System should be worn as recommended and prescribed by the
physician. The usual prescribed duration of use will range from 10 to 14 hours
per day, including both Sustained Compression and Intermittent Pneumatic
Compression Modes.
• The device should be applied immediately upon waking and worn throughout
the day. The ACTitouch System should be removed for bathing or showering,
and when driving or operating machinery. Reapply the device immediately
after these activities.
• The device should be removed just prior to going to bed and recharged (See
Section 5.3 Charging the Device). Consult with your healthcare provider about
other compression options during sleep.
IMPORTANT: Failure to wear the device as recommended, even for short periods,
may delay ulcer healing or may negatively impact treatment outcomes.
6
5.1 Functional Controls
ACTitouch Control Unit
Status indicator
Charging port
Liquid crystal display (LCD)
ACTitouch Compression Sleeve (Outer Face Up)
Control unit housing
Loop fasteners
ON/OFF button
MUTE or PAUSE button
Control unit
release buttons
Control unit
release handle
Leg section
Foot section
7
Customer Service Toll-Free: 866.435.3948
ACTitouch Compression Sleeve (Outer Face Down)
Chamber 4 (upper calf)
Hook fasteners
Strap 1
Strap 3
Chamber 3 (mid calf)
Chamber 2
(ankle/gaiter)
Strap 2 (ankle strap)
Chamber 1 (foot)
5.2 First Use
Remove all device components from the packaging and fully charge the device as
indicated in Section 5.3 Charging the Device.
5.3 Charging the Device
Before each daily use, the ACTitouch System should be fully charged. It is
recommended that the device be charged every night for a minimum of four (4)
hours. The control unit should remain inserted in the Compression Sleeve while
charging.
• Ensure that the Power Adapter/Charger is connected to a working AC power
outlet. A green light will illuminate on the Power Adapter/Charger when it is
correctly connected.
• Plug the supplied Power Adapter/Charger into the charging port on the control
unit. If this is done correctly, and the battery was low, the control unit status
indicator will ash red until fully charged. Otherwise, the green status indicator
on the control unit will illuminate. Charge the unit for a minimum of four (4)
hours, even if the status indicator on the control unit is showing green
• The status indicator ashes red when the battery charge is low. Immediate
charging is required. The normal battery life between charges is
sixteen (16) hours.
8
• The device will be fully charged after four (4) hours. Nightly charging is
recommended.
If the control unit is stored unused for prolonged periods of time, the control unit
should be fully charged at least once every six (6) months. This will ensure that a
good battery life is maintained.
IMPORTANT: To ensure an adequate supply of power while wearing the device,
please ensure that you charge the device at the end of each day. Charge whether
the status indicator is showing green or ashing red.
Use only the Power Adapter/Charger provided with your ACTitouch System for
charging the control unit and for Intermittent Pneumatic Compression Mode
operation.
The batteries are not user replaceable.
5.4 Applying the ACTitouch System
CAUTION: The ACTitouch Undersock should not be placed in direct contact with
an open wound. It is recommended that this device be used in conjunction with an
appropriate wound dressing before the device is applied (See Chapter 6 Wound
Dressings).
IMPORTANT: Patients are advised to apply the device before putting on clothing
over the leg and foot.
5.4.1 Applying the ACTitouch Undersock
For correct positioning of the Undersock, ensure that the word “ACTitouch” is
positioned on the top of the foot and the padded areas are positioned over the
shin and around the heel and ankle.
Apply the Undersock over the foot, and then pull it up to just
below the knee, taking care not to displace any wound dressing.
9
Customer Service Toll-Free: 866.435.3948
5.4.2 Inserting the Control Unit into the Compression Sleeve
Slide the control unit into its housing on the Compression Sleeve
until a click is felt and heard; the control unit is then secured correctly
within the sleeve.
Correct placement
Verify the control unit is correctly assembled by checking to see if the
blue markings are visible on the front of the control unit. If they are
visible, the control unit is not fully secure.
Incorrect placement
IMPORTANT: For correct functioning of the device, ensure that the control unit is
correctly inserted in the Compression Sleeve.
The patient should leave the control unit inserted into the Compression Sleeve at
all times. The battery can be charged without removing the control unit from the
Compression Sleeve.
5.4.3 Applying the Compression Sleeve
Place the Compression Sleeve on the oor, outer face
downward so that the chambers can be seen, with strap 2
(ankle strap) pointing toward the wearer, regardless of whether
the Compression Sleeve is to be applied to the right or left leg.
Place the arch of the foot over chamber 1 (marked with an
arrow on the Compression Sleeve) with the toes pointing in
the direction of the arrow.
Strap 3
Strap 2 (ankle strap)
Strap 1
10
Wrap strap 1 over the top of the foot and secure in place by wrapping
strap 2 (ankle strap) around the ankle and placing over strap 1.
Strap 2 (ankle strap)
Strap 1
Strap 3
Wrap strap 3 over the top of the foot and secure in place over straps 1 and 2.
Strap 3
The correctly applied foot section will appear as shown.
Once the foot section is fastened, lift the leg section of the Compression
Sleeve and drape over the leg with the control unit and “ACTitouch” logo
positioned over the shin.
Wrap the loop fasteners around the back of the calf.
11
Customer Service Toll-Free: 866.435.3948
Fix the loop fasteners securely in place with the hook fasteners.
Ensure that fasteners are adjusted to give a close t between the
Compression Sleeve and the leg and foot.
The correctly applied ACTitouch System will appear as shown.
WARNING: When applied, the top of the Compression Sleeve should be at least 2.5cm
below the crease of the knee when seated.
IMPORTANT: Always ensure that the Compression Sleeve is applied in the correct
position with the control unit on the front of the leg over the shin.
Applying the sleeve too loosely may result in the unit switching o.
5.5 Switching On the ACTitouch System in Sustained
Compression Mode
IMPORTANT: If footwear is to be worn during the treatment session, it is advisable
for the wearer to put on footwear prior to switching on the ACTitouch System.
Do not switch on the device in Sustained Compression Mode unless it is applied to
the leg.
• Ensure that the control unit is correctly inserted in the Compression Sleeve,
that the Compression Sleeve is correctly applied to the leg, and that the Power
Adapter/Charger is not connected.
• While seated, press and hold the ON/OFF button until the status indicator
illuminates (approximately two [2] seconds). The ON/OFF button can then be
released.
12
• The Compression Sleeve will now inate. It may take up to ve (5) minutes to
completely inate the Compression Sleeve. Remain seated during ination. To
ensure a better t, pull up and support the Compression Sleeve in place while
the chambers inate.
• The control unit is programmed to inate the chambers of the Compression
Sleeve to preset pressures. When the correct pressures are reached, the control
unit will stop pumping.
• When the Compression Sleeve is fully inated, the patient may stand up and
resume normal activities. (See Chapter 3 Warnings and Cautions.)
• The MUTE button may be used in Sustained Compression Mode once the
Compression Sleeve is fully inated. (See Section 5.6 Muted Operation in
Sustained Compression Mode for details.)
5.6 Muted Operation in Sustained Compression Mode
• To activate muted or paused operation during Sustained Compression Mode,
press the MUTE button and hold for at least two (2) seconds. Upon release of
the MUTE button, the control unit will make a subtle beep sound.
IMPORTANT: While muted, the device will remain inated to apply pressure to the
leg but will no longer adjust the pressure.
• To deactivate muted operation, press the MUTE button again (for at least two
[2] seconds). Upon release of the MUTE button, the control unit will make a
subtle beep sound. The pump will now restart and, if necessary, readjust all
chambers back to the correct pressures.
• If muted operation is not manually deactivated, then the device will
automatically switch back to Sustained Compression Mode operation after
two (2) hours.
5.7 Intermittent Pneumatic Compression Mode
In Intermittent Pneumatic Compression Mode, the device will operate a cyclic
pulsed ination/deation sequence until either it is unplugged from the Power
Adapter/Charger, or two (2) hours have elapsed, at which point the device will
switch back to Sustained Compression Mode operation.
13
Customer Service Toll-Free: 866.435.3948
It is recommended that the Intermittent Pneumatic Compression Mode be
used for at least two (2) hours per day. When using in Intermittent Pneumatic
Compression Mode, the user should be either seated or lying down with the foot
elevated and ankle relaxed; not standing. This can be for:
• One (1) session of two (2) hours OR
• Two (2) one-hour (1-hour) sessions.
• Any session should be a minimum of 30 minutes.
It is recommended that the Intermittent Pneumatic Compression Mode be used
late in the user’s day when swelling would be the greatest, and when the user is
less active and can sit, recline, or lie down.
To operate in Intermittent Pneumatic Compression Mode for longer than two
(2) hours in succession, the Intermittent Pneumatic Compression Mode may
be re-activated after the device automatically switches back into Sustained
Compression Mode. For advice on optimal wear time in Intermittent Pneumatic
Compression Mode, please consult a healthcare professional. Failure to use the
device as recommended may delay ulcer healing or may negatively impact
treatment outcomes.
CAUTION: Do not walk while the device is operating in Intermittent Pneumatic
Compression Mode.
5.7.1 To Activate Intermittent Pneumatic Compression Mode
from Sustained Compression Mode Operation
• Plug the supplied Power Adapter/Charger into the charging port on the
control unit.
• Ensure that the Power Adapter/Charger is connected to an AC power outlet.
A green light will illuminate on the Power Adapter/Charger if it is correctly
connected to the power supply.
• Press the ON/OFF button for at least two (2) seconds. Upon release of the ON/
OFF button, Intermittent Pneumatic Compression Mode will be activated and
the pump will start.
IMPORTANT: Do not switch the device into Intermittent Pneumatic Compression
Mode unless the Compression Sleeve is applied to the leg.
14
5.7.2 To Activate Intermittent Pneumatic Compression Mode
from O:
• Apply the Compression Sleeve (See Section 5.4.3 Applying the Compression
Sleeve).
• Plug the supplied Power Adapter/Charger into the charging port on the
control unit.
• Ensure that the Power Adapter/Charger is connected to a working AC power
outlet. A green light will illuminate on the Power Adapter/Charger if it is
correctly connected to the power supply.
• Press the ON/OFF button for at least two (2) seconds. Upon release of the ON/
OFF button Intermittent Pneumatic Compression Mode will be activated and
the pump will start.
5.8 Switching O the ACTitouch System
• Ensure that the Power Adapter/Charger is not attached to the charging port.
• Press and hold the ON/OFF button for at least two (2) seconds. On release of
the ON/OFF button, the device will now deate all chambers and automatically
switch itself o.
IMPORTANT: The ACTitouch System device may automatically switch o on rare
occasions if prolonged high pressure is detected by the device. This could occur
if high pressure is applied externally to the sleeve. This is a safety feature of the
device, which may be restarted in the normal way (See Section 5.5 Switching On
the ACTitouch System in Sustained Compression Mode). If the device switches o
repeatedly, refer to Chapter 8 Troubleshooting Guide.
15
Customer Service Toll-Free: 866.435.3948
5.9 Removing the ACTitouch System
• To remove the device, reverse the procedure outlined in Section 5.4 Applying
the ACTitouch System.
• If required, clean the Compression Sleeve according to the cleaning
instructions in Chapter 7 Cleaning, Care and Maintenance.
• Wash the Undersock according to the cleaning instructions in Chapter 7
Cleaning, Care and Maintenance.
IMPORTANT: The patient should leave the control unit inserted into the
Compression Sleeve at all times.
The battery can be charged without removing the control unit from the
Compression Sleeve.
CHAPTER 6
Wound Dressings
The ACTitouch System should be used in conjunction with an appropriate wound
dressing as recommended by your clinician. Apply the dressing to the wound
before applying the ACTitouch Undersock.
Please follow the dressing manufacturer’s instructions for use. Appropriate tape or
a light retention stocking may aid dressing retention.
The primary dressing over the ulcer should be changed when clinically indicated.
Typically dressings will require changing when they are moistened, as can occur
if your wound is leaking any uid or if the dressing becomes wet after bathing or
showering.
Remove the ACTitouch System prior to showering. If you do not wish to change
the dressing when showering, cover the dressing with a waterproof outer layer.
16
CHAPTER 7
Cleaning, Care and Maintenance
Please refer to Chapter 3 Warnings and Cautions. Switch o and disconnect the
Power Adapter/Charger before cleaning or disinfecting.
7.1 Cleaning and Disinfecting
7.1.1 Cleaning the ACTitouch Undersock
IMPORTANT: The ACTitouch Undersock is intended for single patient use only.
It is recommended that the ACTitouch Undersock be replaced after a maximum of
60 washes. To purchase additional socks please contact
Customer Service at 866.435.3948.
Machine wash hot on a gentle cycle
Air dry or tumble dry on a low-temperature setting
Do not iron
Do not use chlorine-based bleach
Do not dry clean
17
Customer Service Toll-Free: 866.435.3948
7.1.2 Cleaning and Disinfecting the ACTitouch Compression
Sleeve
WARNING: Switch o and disconnect the Power Adapter/Charger before inspecting,
cleaning or disinfecting. Failure to comply could result in electric shock.
To clean, wipe down with a soft cloth dampened with mild soap and water. Do not
immerse in uids. Air dry thoroughly.
Do not machine wash
Do not tumble dry
Do not iron
Do not dry clean
DisCide® ULTRA Spray Disinfectant has been demonstrated to eectively
disinfect the ACTitouch System. Use DisCide ULTRA Spray or similar disinfectant
compliant with OSHA’s Bloodborne Pathogen Standard (29 CFR 1910.1030) and/
or registered with EPA. To disinfect the ACTitouch Compression Sleeve between
patient use, or if there are visible biological contaminants or visible stains, the
following steps are recommended:
1. Clean any visible blood or body uids from the surface of the sleeve.
2. Thoroughly wet surface with DisCide ULTRA Disinfecting Spray.
3. Allow surfaces to remain wet for one minute and then allow to air dry.
Do not clean or disinfect with household detergents, abrasive cleaners,
scourers, degreasers, solvents, bleach or phenol-based agents, such as
trichlorophenol (TCP).
7.1.3 Cleaning and Disinfecting the ACTitouch Control Unit
WARNING: Switch o and disconnect the Power Adapter/Charger before inspecting,
cleaning or disinfecting. Failure to comply could result in electric shock.
To clean, wipe down with a soft cloth dampened with mild soap and
water. Do not immerse in uids. Air dry thoroughly.
18
DisCide® ULTRA Spray Disinfectant has been demonstrated to eectively
disinfect the ACTitouch System. Use DisCide ULTRA Spray or similar disinfectant
compliant with OSHA’s Bloodborne Pathogen Standard (29 CFR 1910.1030) and/
or registered with EPA. To disinfect the ACTitouch control unit between patient
use, or if there are visible biological contaminants or visible stains, the following
steps are recommended:
1. Clean any visible blood or body uids from the surface of the controller.
2. Thoroughly wet surface with DisCide ULTRA Disinfecting Spray.
3. Allow surfaces to remain wet for one minute and then allow to air dry.
Do not clean or disinfect with household detergents, abrasive cleaners,
scourers, degreasers, solvents, bleach or phenol-based agents, such as
trichlorophenol (TCP).
7.2 Storage and Handling
It is recommended that the ACTitouch System be stored at room temperature.
Avoid excessive heat and cold. Do not store device in direct sunlight. Ensure that
the device is clean and dry prior to storage.
Reasonable care should be taken when handling and using the ACTitouch
System. Although the device has been designed for everyday use, heavy
impacts, contact with sharp objects and rough handling should be avoided. Do
not immerse the device in uid. If either the Compression Sleeve or control unit
become soaked with uid or otherwise damaged, do not use the device.
7.3 Maintenance and Service
The ACTitouch System is designed to be maintenance free; routine service is not
required.
CAUTION: Do not open or take apart the ACTitouch control unit for any reason.
There are no customer serviceable parts in the ACTitouch System.
7.4 Disposal
For disposal of any components of the ACTitouch System, please follow local
waste regulations or consult your local institutional waste-management service
or municipal waste authority.
19
Customer Service Toll-Free: 866.435.3948
CHAPTER 8
Troubleshooting Guide
The following table provides a troubleshooting guide for the ACTitouch System
in the unlikely event of a malfunction. Please refer to Section 8.2 Obtaining Replacement Products and Service for additional information.
ProblemPossible CauseCorrective Action
The Compression
Sleeve is not
inating or
deating as
expected.
1. The control unit has not been
securely inserted into the
Compression Sleeve.
2. The control unit needs to be
charged.
3. The control unit has not been
switched on.
4. The MUTE button has been
activated while operating in
sustained mode.
5. Device fault.
1. Refer to Section 5.4.2 Inserting the
Control Unit into the Compression Sleeve.
2. Charge the control unit. Refer to
Section 5.3 Charging the Device.
3. Switch the control unit on. Refer to
Section 5.5 Switching On the ACTitouch
System in Sustained Compression Mode.
4. Deactivate muted operation. Refer to
Section 5.6 Muted Operation in Sustained
Compression Mode Operation.
5. Please call customer service at
(toll-free) 866.435.3948.*
The Compression
Sleeve is dicult to
fasten securely.
* Customer service can be contacted at 866.435.3948 (toll-free) between 7:00 am – 7:00 pm CT,
Monday through Friday.
1. An incorrectly sized
Compression Sleeve has been
selected.
2. The Compression Sleeve is
already partially inated prior
to application to the limb.
3. The Compression Sleeve hook
or loop fastening areas have
been contaminated with
foreign bodies (debris, such as
lint or hair.)
4. Device fault.
1. Please call customer service at (toll-free)
866.435.3948.*
2. Switch the control unit on. Prior to full
ination of the Compression Sleeve,
switch the control unit o again to
evacuate any air present in the sleeve.
3. Inspect the Compression Sleeve
fastening areas and remove any u or
similar foreign bodies.
4. Please call customer service at
(toll-free) 866.435.3948.*
20
ProblemPossible CauseCorrective Action
The control unit
will not operate in
Sustained
Compression
Mode.
The control unit
does not respond
to buttons being
pressed.
1. The control unit has not been
securely inserted into the
Compression Sleeve.
2. The control unit needs to be
charged.
3. The control unit has not been
switched on.
4. The MUTE button has been
activated.
5. The event log needs to be
reset.
6. Device fault.
1. The control unit needs to
be charged.
2. The control unit has not been
switched on.
3. The event log needs to be
reset.
4. Device fault.
5. Control unit does not respond
to the button being pressed.
1. Refer to Section 5.4.2 Inser ting the Control
Unit into the Compression Sleeve.
2. Charge the control unit. Refer to Section
5.3 Charging the Device.
3. Switch the control unit on. Refer to
Section 5.5 Switching On the ACTitouch
System in Sustained Compression Mode.
4. Deactivate muted operation. Refer to
Section 5.6 Muted Operation in Sustained
Compression Mode Operation.
5. Remove the control unit from the
Compression Sleeve. Reset the device
by pressing and holding the MUTE
button for ten (10) seconds. The LCD
will ash “–––” to indicate a successful
event log reset, and the unit will switch
o. The control unit may now be
reinserted into the Compression Sleeve
and used as normal.
6. Please call customer service at
(toll-free) 866.435.3948.*
1. Charge the control unit. Refer to Chapter
5.3 Charging the Device.
2. Switch the control unit on. Refer to
Chapter 5.5 Switching On the ACTitouch
System in Sustained Compression Mode.
3. Remove the control unit from the
Compression Sleeve. Reset the device
by pressing and holding the MUTE
button for ten (10) seconds. The LCD
will ash “–––” to indicate a successful
event log reset, and the unit will switch
o. The control unit may now be
reinserted into the Compression Sleeve
and used as normal.
4. Please call customer service at (toll-free)
866.435.3948.*
5. Hold button down for a longer period
of time (e.g., Two [2] seconds)
* Customer service can be contacted at 866.435.3948 (toll-free) between 7:00 am – 7:00 pm CT,
Monday through Friday.
21
Customer Service Toll-Free: 866.435.3948
ProblemPossible CauseCorrective Action
The control unit
will not operate
in Intermittent
Pneumatic
Compression
Mode.
1. The control unit has not been
securely inserted into the
Compression Sleeve.
2. The Power Adapter/Charger
is not securely connected to
the charging port and an AC
power outlet.
3. The control unit has not been
switched on.
4. The event log needs to be
reset.
5. Device fault.
1. Refer to Section 5.4.2 Inserting the Control
Unit into the Compression Sleeve.
2.
Ensure the Power Adapter/Charger is
securely connected to the charging
port and power supply. A green light
will illuminate on the Power Adapter/
Charger if it is correctly connected to an
AC power outlet.
3. Switch the control unit on. Refer to
Section 5.7.1 To Activate Intermittent
Pneumatic Compression Mode from
Sustained Compression Mode Operation
and Section 5.7.2 To Activate Intermittent
Pneumatic Compression Mode from O.
4. Remove the control unit from the
Compression Sleeve. Reset the device
by pressing and holding the MUTE
button for ten (10) seconds. The LCD
will ash “–––” to indicate a successful
event log reset, and the unit will switch
o. The control unit may now be
reinserted into the Compression Sleeve
and used as normal.
5. Please call customer service at
(toll-free) 866.435.3948.*
The Compression
Sleeve appears to
be leaking air.
The device is
frequently
“locking out.”
* Customer service can be contacted at 866.435.3948 (toll-free) between 7:00 am – 7:00 pm CT,
Monday through Friday.
1. The control unit has not been
securely inserted into the
Compression Sleeve.
2. Device fault.
1. The event log needs to be
reset.
2. Multiple “lockouts” may be a
device fault.
1. Refer to Section 5.4.2 Inser ting the Control
Unit into the Compression Sleeve.
2. If sleeve is damaged, call customer
service at (toll-free) 866.435.3948* for
replacement.
1. Remove the control unit from the
Compression Sleeve. Reset the device
by pressing and holding the MUTE
button for ten (10) seconds. The LCD
will ash “–––” to indicate a successful
event log reset, and the unit will switch
o. The control unit may now be
reinserted into the Compression Sleeve
and used as normal.
2. Please call customer service at (toll-free)
866.435.3948.*
22
ProblemPossible CauseCorrective Action
The control unit
power does not
last a full day.
There is a change
in performance of
the device.
The device turns
o unexpectedly.
1. The control unit needs to be
charged.
2. Device fault.
1. The control unit has not been
securely inserted into the
Compression Sleeve.
2. Device fault.
1. Automatic shutdown
due to temporary event.
2. The control unit needs to
be charged.
3. Auto shutdown and lock out.
4. Device fault.
1. Charge the control unit. Refer to Section
5.3 Charging the Device.
2. Please call customer service at
(toll-free) 866.435.3948.*
1. Refer to Section 5.4.2 Inser ting the Control
Unit into the Compression Sleeve.
2. Please call customer service at
(toll-free) 866.435.3948.*
1. Switch the control unit back on. Refer to
Section 5.5 Switching On the ACTitouch
System in Sustained Compression Mode.
2. Charge the control unit. Refer to Section
5.3 Charging the Device.
3. Remove the control unit from the
Compression Sleeve. Reset the device
by pressing and holding the MUTE
button for ten (10) seconds. The LCD
will ash “–––” to indicate a successful
event log reset, and the unit will switch
o. The control unit may now be
reinserted into the Compression Sleeve
and used as normal.
4. Please call customer service at (toll-free)
866.435.3948.*
* Customer service can be contacted at 866.435.3948 (toll-free) between 7:00 am – 7:00 pm CT,
Monday through Friday.
8.1 Limited Warranty for Home Use
Tactile Medical provides a warranty for the ACTitouch System. The ACTitouch control
unit, sleeve and power adapter are warranted to be free from defects in material and
workmanship for a period of one (1) year from the date of purchase. All other accessories
and supplies related to the use of the ACTitouch System are warranted to be free from
defects in material and workmanship for their rst use. Tactile Medical’s sole obligation in
the event of a breach of this warranty is expressly limited to the replacement of defective
parts that cannot, in the sole discretion of Tactile Medical, be repaired. Replacement parts
may be new or refurbished parts as solely determined by Tactile Medical. No representation
or other armation of fact set forth in this agreement, including but not limited to
statements regarding suitability for use or performance of the ACTitouch System, shall be
deemed to be a warranty or representation by Tactile Medical for any purpose, nor give
rise to any liability or obligation of Tactile Medical. EXCEPT FOR THE FOREGOING, TACTILE
MEDICAL MAKES NO OTHER WARRANTY. THE WARRANTIES SET FORTH HERE ARE IN LIEU OF
ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, WHICH ARE HEREBY DISCLAIMED AND
EXCLUDED BY THE MANUFACTURER, INCLUDING WITHOUT LIMITATION ANY WARRANTY
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE AND ALL
23
Customer Service Toll-Free: 866.435.3948
OBLIGATIONS OR LIABILITIES ON THE PART OF TACTILE MEDICAL FOR DAMAGES ARISING
OUT OF OR IN CONNECTION WITH THE USE, REPAIR OR PERFORMANCE OF THE ACTITOUCH
SYSTEM. IN NO EVENT SHALL TACTILE MEDICAL BE LIABLE FOR ANY SPECIAL, DIRECT,
INDIRECT OR CONSEQUENTIAL DAMAGES. Some states, provinces or countries do not allow
exclusion or limitation of incidental or consequential damages, so the above limitation
or exclusion may not apply. This warranty is available only to the original user and is not
transferable. Repairs or alterations to the product not conducted by Tactile Medical shall
void these warranties. These warranties do not cover failures due to improper or negligent
use of the product.
These warranties provide specic legal rights; there may be other available rights, which
may vary by state, province or country.
8.2 Obtaining Replacement Products and Service
For information about replacement products and service, contact customer
service: 866.435.3948.
8.3 Limited Warranty and Service for Facility Use
Contact Tactile Medical for information regarding the service agreements available
to facilities.
8.4 Return Policy
Returns are not accepted nor are refunds issued for these products; this includes
the wraps, sleeves, controller, or any accessories, once opened.
8.5 Patents
The ACTitouch® System is protected by the following United States patents*:
7,741,966 7,909,786 7,947,003
8,075,507 D578,652
*Additional patents pending.
8.6 Product Development and Quality Improvement
Tactile Medical reserves the right to modify product specications as part of its
continuing program of product development and quality improvement.
The ACTitouch System is not made with natural rubber latex.
24
CHAPTER 9
Technical Information
Equipment Classications and Standards
The ACTitouch System is tested to/complies with the following equipment classications and
standards:
U.S. Medical Equipment ClassicationClass II
Degree of Protection Against Electric ShockClass II
Classication According to Directive 93/42/EEC IIA
SafetyUL60601-1 and CAN/CSA C22.2 No.601.1–M90
Electromagnetic Compatibility (EMC)EN60601-1-2
SoftwareEN60601-1-4
Internal Power SourceLithium Ion Battery
External PSU Input100–240Vac, 200mA, 50–60Hz, Class II
External PSU Output7.5Vdc, 900mA
Dimensions and Weights
ComponentSize cm (inches)Weight kg (lbs)
Control Unit18.7 x 6.9 x 3.2 (7.4 x 2.7 x 1.3)0.22 kg (0.49 lbs)
Pressure Parameters
ModeFoot
(± 5 mmHg)
Sustained Compression40403020
Intermittent Pneumatic Compression50504540
Lower Calf
(± 5 mmHg)
Middle Calf
(± 5 mmHg)
Upper Calf
(± 5 mmHg)
Operating Conditions
Temperature+10°C to +40°C (+50°F to +104°F)
Humidity0 to 75% RH
Pressure0.7 to 1.3 Bar (70 kPa to 130 kPa)
Storage Conditions
Store at room temperature. Avoid excessive heat and cold.
25
Customer Service Toll-Free: 866.435.3948
9.1 Symbols
ON/OFF buttonClass II equipment (Protection)
MUTE/PAUSE button
Sustained Compression ModeCaution
Intermittent Pneumatic
Compression Mode
Direct currentKeep dry. Avoid high humidity.
AC/DC Adapter polarity –
center positive
Type BF Applied partLot number
Refer to User Guide for
Instructions for Use.
Manufactured after August 2005
Do not dispose of this product
— special collection only — EU
only.
Friwo AC/DC adaptor type:
FW7333M/08
Manufacturer’s part number
Operating temperature limits
MEDICAL EQUIPMENT with respect to
electrical
shock, re, and mechanical
hazards only in accordance with UL
60601-1/CAN/CSA C22.2 No. 601.1 43MH
Recycle
9.2 Device Label
The device label is found on the back of your control unit. To read the label, place
the control unit facing away from you at eye level at a distance that maximizes
character clarity — generally 20 inches (50 cm) to 40 inches (100 cm) with an
illumination of 500 lx minimum.
• Call Tactile Medical Customer Service if issues reading the label remain.
• Device label not to scale.
• Device label depiction may be dierent than that on your device.
• See User Guide for symbol denitions.
26
MADE IN TAIWAN500233-000-01
Tactile Medical
Minneapolis, Minnesota 55413
Rx Only500234-000-00
27
Customer Service Toll-Free: 866.435.3948
9.3 Electromagnetic Interference
This device has been tested and found to comply with the limits for medical
devices in accordance with EN60601-1-2:2001. These limits are designed to
provide reasonable protection to assure the safety of medical devices from
interference from other electrical equipment and devices. This equipment can be
aected by radio frequency energy and, if not installed and used in accordance
with the instructions, may cause interference to other devices in the vicinity. There
is no guarantee that interference will not occur in a particular installation.
Guidance and Manufacturer’s Declaration – Electromagnetic Emissions
The ACTitouch System is intended for use in the electromagnetic environment specied below. The
customer or the user of the ACTitouch System should assure that it is used in such an environment.
Voltage uctuations/
icker emissions
IEC 61000-3-3
Group 1The ACTitouch System uses RF energy only for its
Class BThe ACTitouch System is suitable for use in all
Class A
Complies
internal function. Therefore, its RF emissions are very
low and are not likely to cause any interference in
nearby electronic equipment.
establishments including domestic and those directly
connected to the public low-voltage power supply
network that supplies buildings used for domestic
purposes.
28
Guidance and Manufacturer’s Declaration – Electromagnetic Immunity
The ACTitouch System is intended for use in the electromagnetic environment specied below. The
customer or the user of the ACTitouch System should assure that it is used in such an environment.
Immunity testIEC 60601 test levelCompliance levelElectromagnetic
Electrostatic
discharge (ESD)
± 6 kV contact
± 8 kV air
± 6 kV contact
± 8 kV air
IEC 61000-4-2
Electrical fast
transient / Burst
± 2 kV for power
supply lines
± 2 kV for power
supply lines
IEC 61000-4-4
environment – guidance
Floors should be wood,
concrete or ceramic tile.
If oors are covered with
synthetic material, the
relative humidity should
be at least 30%.
Mains power quality
should be that of a typical
domestic, commercial or
hospital environment.
Surge
IEC 61000-4-5
± 1 kV dierential
mode
± 2 kV common mode
± 1 kV dierential
mode
± 2 kV for common
mode
Voltage dips, short
interruptions and
voltage variations on
<5 % U
T
(>95 % dip in UT)
for 0.5 cycle
<5 % U
(>95 % dip in UT)
for 0.5 cycle
power supply input
lines IEC 61000-4-11
Power frequency
40 % U
T
(60 % dip in UT)
for 5 cycles
70 % U
T
(30 % dip in UT)
for 25 cycles
T
<5 % U
(>95 % dip in UT)
for 5 sec
40 % U
(60 % dip in UT)
for 5 cycles
70 % U
(30 % dip in UT)
for 25 cycles
<5 % U
(>95 % dip in UT)
for 5 sec
3 A/m3 A/mPower frequency
(50/60 Hz) magnetic
eld
IEC 61000-4-8
NOTE UT is the a.c. mains voltage prior to application of the test level.
T
T
T
T
magnetic elds should
be at levels characteristic
of a typical location
in a typical domestic,
commercial or hospital
environment.
29
Customer Service Toll-Free: 866.435.3948
Guidance and Manufacturer’s Declaration – Electromagnetic Immunity
The ACTitouch System is intended for use in the electromagnetic environment specied below. The
customer or the user of the ACTitouch System should assure that it is used in such an environment.
Immunity
test
IEC 60601
test level
Compliance
level
Electromagnetic environment — guidance
Portable and mobile RF communications equipment
should be used no closer to any part of the
ACTitouch System, including cables, than the
recommended separation distance calculated from
the equation applicable to the frequency of the
transmitter.
Recommended separation distance
Conducted RF
IEC 61000-4-6
3 Vrms
150 kHz to
3 Vrmsd = 0.35 √P
80 MHz
Radiated RF
IEC 61000-4-3
3 V/m
80MHz to
2.5GHz
3 V/md = 0.29 √P 80 MHz to 800 MHz
d = 0.58 √P 800 MHz to 2.5 GHz
where P is the maximum output power rating of the
transmitter in watts (W) according to the transmitter
manufacturer and d is the recommended separation
distance in metres (m).
Field strengths from xed RF transmitters, as
determined by an electromagnetic site survey, A
should be less than the compliance level in each
frequency range.
B
Interference may occur in the vicinity of equipment
marked with the following symbol:
NOTE 1 At 80MHz and 800MHz, the higher frequency range applies.
NOTE 2 These guidelines may not apply in all situations. Electromagnetic propagation is aected by absorption
and reected from structures, objects, and people.
NOTE A Field strengths from xed transmitters, such as base stations for radio (cellular/cordless) telephones and
land mobile radios, amateur radio, AM and FM radio broadcast and TV broadcast cannot be predicted
theoretically with accuracy. To assess the electromagnetic environment due to xed RF transmitters, an
electromagnetic site survey should be considered. If the measured eld strength in the location in which
the ACTitouch device is used exceeds the applicable RF compliance level above, the ACTitouch System
should be observed to verify normal operation. If abnormal performance is observed, additional measures
may be necessary, such as reorienting or relocating ACTitouch System.
NOTE B Over the frequency range 150 kHz to 80 MHz, eld strengths should be less than 10 V/m.
30
Recommended separation distances between portable and mobile RF
communications equipment and the ACTitouch System
The device is intended for use in an electromagnetic environment in which radiated RF disturbances
are controlled. The customer or the user of the ACTitouch System can help prevent electromagnetic
interference by maintaining a minimum distance between portable and mobile RF communications
equipment (transmitters) and the ACTitouch System as recommended below, according to the
maximum output power of the communications equipment.
Rated maximum
output power of
transmitterW
Separation distance according to frequency of transmitter
m
150 kHz to 80 MHz
d = 1.2√P
80 MHz to 800 MHz
d = 1.2√P
800 MHz to 2.5 GHz
d = 2.3√P
0.010.120.120.23
0.10.380.380.73
11.21.22.3
103.83.87.3
100121223
For transmitters rated at a maximum output power not listed above, the recommended separation distance d
in metres (m) can be estimated using the equation applicable to the frequency of the transmitter, where P is the
maximum output power rating of the transmitter in watts (W) according to the transmitter manufacturer.
NOTE 1 At 80 MHz and 800 MHz, the separation distance for the higher frequency range applies.
NOTE 2 These guidelines may not apply in all situations. Electromagnetic propagation is aected by absorption
and reection from structures, objects, and people.
31
Customer Service Toll-Free: 866.435.3948
For Additional Questions
If you have any questions that are not covered by this user guide, contact:
Tactile Medical
1331 Tyler Street NE, Suite 200
Minneapolis, MN 55413
Hours of Operation: Monday–Friday 7 a.m. to 7 p.m. CT
Email: info@tactilemedical.com
www.tactilemedical.com
No part of the contents of this guide may be reproduced or transmitted in any way, form, or by
any means without the written permission of Tactile Medical.
Tactile Medical
1331 Tyler Street NE, Suite 200
Minneapolis, MN 55413 USA
T: 612.355.5100
F: 612.355.5101
ACTitouch and the ACTitouch logo are trademarks of Tactile Systems Technology Inc., DBA Tactile Medical
DisCide® is a registered trademark of Palmero Health Care Corporation.