Tactile Medical Actitouch User Manual

ACTITOUCH® SYSTEM USER GUIDE
Adaptive Compression Therapy
Table of Contents
Chapter 1
Chapter 2
2.1 Sustained Compression
Mode .......................2
2.2 Intermittent Pneumatic
Compression Mode ..........3
Chapter 3
Warnings and Cautions ........... 4
Chapter 4
Indications and Contraindications 5
Chapter 5
5.4 Applying the ACTitouch
System ......................9
5.5 Switching On the ACTitouch System in Sustained
Compression Mode .........12
5.6 Muted Operation in Sustained
Compression Mode .........13
5.7 Intermittent Pneumatic
Compression Mode .........13
5.8 Switching O the ACTitouch
System .....................15
5.9 Removing the ACTitouch
System .....................16
Chapter 6
Wound Dressings .................16
Chapter 7
Cleaning, Care and Maintenance .17
7.1 Cleaning and Disinfecting ...17
7.2 Storage and Handling .......19
7.3 Maintenance and Service ...19
7.4 Disposal ....................19
Chapter 8
Troubleshooting Guide ...........20
8.1 Limited Warranty for
Home Use ..................23
8.2 Obtaining Replacement
Products and Service ........24
8.3 Limited Warranty and
Service for Facility Use ......24
8.4 Return Policy ...............24
8.5 Patents .....................24
8.6 Product Development and
Quality Improvement .......24
Chapter 9
Technical Information ............25
9.1 Symbols ....................26
9.2 Device Label ................26
9.3 Electromagnetic
Interference ................28
ii
CHAPTER 1
Component List
Before rst use, ensure that the following ACTitouch® System components are accessible:
Compression Sleeve
Power Adapter/Charger
Control Unit
Undersocks (Three [3] socks included)
User Guide (Not shown)
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Customer Service Toll-Free: 866.435.3948
CHAPTER 2
Product Description
The ACTitouch System applies pneumatic compression to the lower leg, ankle, and foot. It consists of four (4) main parts:
1. The Compression Sleeve consists of four (4) chambers that inate with air to
apply pressure to the leg. Its simple wrap-around design with hook and loop fasteners means the Compression Sleeve can be tted to many dierently shaped legs and can be applied and removed with ease.
2. The control unit ts into the Compression Sleeve during device use. It monitors
and adjusts the air pressure to ensure the correct level of compression is applied to the leg.
3. The Undersock is designed to draw perspiration and moisture away from the
skin and has padding in key areas to provide additional comfort.
4. The Power Adapter/Charger is used to power the device directly or to charge
the battery for ambulatory use.
The device has two (2) modes of operation: Sustained Compression Mode and Intermittent Pneumatic Compression Mode.
2.1 Sustained Compression Mode
In this mode, the device provides sustained, graduated pneumatic compression to the leg at preset pressures, while powered by its own rechargeable battery. When it is rst switched on, the device gradually
45
40
35
30
25
20
15
Pressure (mmHg)
10
5
0
Chamber 1 Chamber 2 Chamber 3 Chamber 4
inates, starting at the foot and working up toward the knee. Each chamber will stop inating
Pressure Changes During
Sustained Compression Mode
Time
2
when the correct pressures are achieved and will hold these pressures until the
Pressure Changes During
Sustained Compression Mode
Chamber 1 Chamber 2 Chamber 3 Chamber 4
45
40
35
30
25
20
15
10
5
0
Time
Pressure (mmHg)
device is turned o. Every half hour, the pressures are automatically checked and readjusted, if necessary. The patient may hear the pump running for a few seconds while the pressure is being checked. In this mode, the patient is free to move around and carry out normal activities (See Chapter 3 Warnings and Cautions).
When operating in Sustained Compression Mode, and absolute quiet is necessary (e.g., at the theater), a MUTE or PAUSE button can be used to pause the pump (See Section 5.6 Muted Operation in Sustained Compression Mode). While muted or paused, the device will remain inated to apply pressure to the leg but will no longer adjust the pressure.
IMPORTANT: The device will automatically reset to normal operation after two (2)
hours of muted or paused use.
2.2 Intermittent Pneumatic Compression Mode
When in Intermittent Pneumatic Compression Mode, the device will perform cyclic ination/ deation sequences to preset gradient pressures. To operate in this mode, the control unit requires power from the Power Adapter/ Charger. When the device is rst plugged in and switched on, it will initially inate to
55
50
45
40
35
30
25
20
Pressure (mmHg)
15
10
5
0
Pressure Changes During
Intermittent Pneumatic Compression Mode
Chamber 1 Chamber 2 Chamber 3 Chamber 4
Time
a low pressure in each chamber. Once the starting pressure is reached, each chamber will inate in sequence, starting at the foot and working up toward the knee until all of the chambers reach the intended pressure levels. All four (4) chambers will then deate to the low pressure level. This cycle of ination and deation will continue until the device is either unplugged from the Power Adapter/Charger or after two (2) hours of use. When the device is operating in Intermittent Pneumatic Compression Mode, the patient should remain lying down, reclined, or seated with leg elevated.
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Customer Service Toll-Free: 866.435.3948
CHAPTER 3
Warnings and Cautions
3.1 Warnings
• Please read all of the information provided before use and ensure that all
instructions are followed.
• Do not use the device on patients with medical conditions where an increase
in venous and lymphatic return is undesirable.
• Electrical equipment may be hazardous if misused. Do not open or take apart
the ACTitouch control unit for any reason or the warranty will be voided. There are no customer serviceable parts in this device.
• Prior to use, the patient should be fully assessed by a healthcare professional
for treatment suitability, trained on the use of the device, and advised on optimal wear time in each mode.
• Failure to wear the device as recommended, even for short periods, may delay
ulcer healing or may negatively impact treatment outcomes.
• Use the ACTitouch control unit or ACTitouch Compression Sleeve only with the
ACTitouch Undersock and Power Adapter/Charger. Do not use the ACTitouch System while wearing other compression products.
• Treatment should be stopped if additional pain, tingling or numbness of the
limb occurs during, or as a result of treatment.
• The Undersock should not be placed in direct contact with an open wound.
It is recommended that this device be used in conjunction with an appropriate absorptive moisture retentive wound dressing, applied before the ACTitouch System.
• Caution should be taken when using the ACTitouch System on fragile skin.
• Do not operate motor vehicles or other machinery while wearing the
ACTitouch System. Consult with your healthcare provider about compression options when not wearing the ACTitouch System.
• Ensure the electrical supply to the device is switched o by disconnecting it
from the Power Adapter/Charger before cleaning or disinfecting.
• The ACTitouch System should be removed before bathing or showering.
Reapply the device immediately afterward, ensuring the skin is dried prior to application.
• Do not walk with the Power Adapter/Charger attached to the device.
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3.2 Cautions
• Regularly check the status indicator located at the top of the control unit while
using ACTitouch. The green light on the control unit indicates the control unit is charged and on. A ashing red status light (and periodic audible alarm) indicates that battery power is low. No light indicates the power is o.
• Ensure that the device is clean and dry prior to storage.
• Do not immerse the ACTitouch System in water, or spill liquid on the control
unit. The device is not waterproof, and exposure to liquid may damage the control unit or Compression Sleeve. If the device becomes soaked with uid, discontinue use of the device.
• Do not allow the Compression Sleeve to come into contact with sharp objects.
• Do not expose the Undersock, Compression Sleeve or control unit to excessive
heat or open ames, such as cigarettes, portable heaters, etc.
CHAPTER 4
Indications and Contraindications
Rx Only
U.S. Federal law restricts this device to sale by, or on the order of, a licensed healthcare professional.
4.1 Indications
The ACTitouch System provides graduated compression in both sustained and intermittent settings for use in:
• Enhancing venous return;
• Reducing venous leg ulcer healing time;
• Treatment and promotion of healing of stasis dermatitis and venous stasis
ulcers;
• Treatment of chronic venous insuciency;
• Reducing edema due to venous stasis;
• Treatment of lymphedema.
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Customer Service Toll-Free: 866.435.3948
4.2 Contraindications
The ACTitouch System is contraindicated if the patient has:
• An Ankle Brachial Pressure Index of less than 0.6 or ankle systolic pressure less
than 60 mmHg;
• Diagnosed or suspected acute Deep Vein Thrombosis (DVT) or pulmonary
embolism;
• Pulmonary edema;
• Leg gangrene;
• Acute thrombophlebitis;
• Decompensated/Congestive Cardiac Failure;
• Severe arteriosclerosis or other ischemic vascular disease;
• Diabetes in association with peripheral arterial disease;
• Acute infections of the skin such as cellulitis;
• Any lower limb malignancy.
CHAPTER 5
Directions for Use
• The ACTitouch System should be worn as recommended and prescribed by the
physician. The usual prescribed duration of use will range from 10 to 14 hours per day, including both Sustained Compression and Intermittent Pneumatic Compression Modes.
• The device should be applied immediately upon waking and worn throughout
the day. The ACTitouch System should be removed for bathing or showering, and when driving or operating machinery. Reapply the device immediately after these activities.
• The device should be removed just prior to going to bed and recharged (See
Section 5.3 Charging the Device). Consult with your healthcare provider about other compression options during sleep.
IMPORTANT: Failure to wear the device as recommended, even for short periods,
may delay ulcer healing or may negatively impact treatment outcomes.
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5.1 Functional Controls
ACTitouch Control Unit
Status indicator
Charging port
Liquid crystal display (LCD)
ACTitouch Compression Sleeve (Outer Face Up)
Control unit housing
Loop fasteners
ON/OFF button
MUTE or PAUSE button
Control unit release buttons
Control unit release handle
Leg section
Foot section
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ACTitouch Compression Sleeve (Outer Face Down)
Chamber 4 (upper calf)
Hook fasteners
Strap 1
Strap 3
Chamber 3 (mid calf)
Chamber 2 (ankle/gaiter)
Strap 2 (ankle strap)
Chamber 1 (foot)
5.2 First Use
Remove all device components from the packaging and fully charge the device as indicated in Section 5.3 Charging the Device.
5.3 Charging the Device
Before each daily use, the ACTitouch System should be fully charged. It is recommended that the device be charged every night for a minimum of four (4) hours. The control unit should remain inserted in the Compression Sleeve while charging.
• Ensure that the Power Adapter/Charger is connected to a working AC power
outlet. A green light will illuminate on the Power Adapter/Charger when it is correctly connected.
• Plug the supplied Power Adapter/Charger into the charging port on the control
unit. If this is done correctly, and the battery was low, the control unit status indicator will ash red until fully charged. Otherwise, the green status indicator on the control unit will illuminate. Charge the unit for a minimum of four (4) hours, even if the status indicator on the control unit is showing green
• The status indicator ashes red when the battery charge is low. Immediate
charging is required. The normal battery life between charges is sixteen (16) hours.
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• The device will be fully charged after four (4) hours. Nightly charging is
recommended.
If the control unit is stored unused for prolonged periods of time, the control unit should be fully charged at least once every six (6) months. This will ensure that a good battery life is maintained.
IMPORTANT: To ensure an adequate supply of power while wearing the device,
please ensure that you charge the device at the end of each day. Charge whether the status indicator is showing green or ashing red.
Use only the Power Adapter/Charger provided with your ACTitouch System for
charging the control unit and for Intermittent Pneumatic Compression Mode operation.
The batteries are not user replaceable.
5.4 Applying the ACTitouch System
CAUTION: The ACTitouch Undersock should not be placed in direct contact with
an open wound. It is recommended that this device be used in conjunction with an appropriate wound dressing before the device is applied (See Chapter 6 Wound Dressings).
IMPORTANT: Patients are advised to apply the device before putting on clothing
over the leg and foot.
5.4.1 Applying the ACTitouch Undersock
For correct positioning of the Undersock, ensure that the word “ACTitouch” is positioned on the top of the foot and the padded areas are positioned over the shin and around the heel and ankle.
Apply the Undersock over the foot, and then pull it up to just below the knee, taking care not to displace any wound dressing.
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5.4.2 Inserting the Control Unit into the Compression Sleeve
Slide the control unit into its housing on the Compression Sleeve until a click is felt and heard; the control unit is then secured correctly within the sleeve.
Correct placement
Verify the control unit is correctly assembled by checking to see if the blue markings are visible on the front of the control unit. If they are visible, the control unit is not fully secure.
Incorrect placement
IMPORTANT: For correct functioning of the device, ensure that the control unit is
correctly inserted in the Compression Sleeve.
The patient should leave the control unit inserted into the Compression Sleeve at all times. The battery can be charged without removing the control unit from the Compression Sleeve.
5.4.3 Applying the Compression Sleeve
Place the Compression Sleeve on the oor, outer face downward so that the chambers can be seen, with strap 2 (ankle strap) pointing toward the wearer, regardless of whether the Compression Sleeve is to be applied to the right or left leg.
Place the arch of the foot over chamber 1 (marked with an arrow on the Compression Sleeve) with the toes pointing in the direction of the arrow.
Strap 3
Strap 2 (ankle strap)
Strap 1
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Wrap strap 1 over the top of the foot and secure in place by wrapping strap 2 (ankle strap) around the ankle and placing over strap 1.
Strap 2 (ankle strap)
Strap 1
Strap 3
Wrap strap 3 over the top of the foot and secure in place over straps 1 and 2.
Strap 3
The correctly applied foot section will appear as shown.
Once the foot section is fastened, lift the leg section of the Compression Sleeve and drape over the leg with the control unit and “ACTitouch” logo positioned over the shin.
Wrap the loop fasteners around the back of the calf.
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Fix the loop fasteners securely in place with the hook fasteners.
Ensure that fasteners are adjusted to give a close t between the Compression Sleeve and the leg and foot.
The correctly applied ACTitouch System will appear as shown.
WARNING: When applied, the top of the Compression Sleeve should be at least 2.5cm below the crease of the knee when seated.
IMPORTANT: Always ensure that the Compression Sleeve is applied in the correct
position with the control unit on the front of the leg over the shin.
Applying the sleeve too loosely may result in the unit switching o.
5.5 Switching On the ACTitouch System in Sustained
Compression Mode
IMPORTANT: If footwear is to be worn during the treatment session, it is advisable
for the wearer to put on footwear prior to switching on the ACTitouch System.
Do not switch on the device in Sustained Compression Mode unless it is applied to
the leg.
• Ensure that the control unit is correctly inserted in the Compression Sleeve,
that the Compression Sleeve is correctly applied to the leg, and that the Power Adapter/Charger is not connected.
• While seated, press and hold the ON/OFF button until the status indicator
illuminates (approximately two [2] seconds). The ON/OFF button can then be released.
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• The Compression Sleeve will now inate. It may take up to ve (5) minutes to
completely inate the Compression Sleeve. Remain seated during ination. To ensure a better t, pull up and support the Compression Sleeve in place while the chambers inate.
• The control unit is programmed to inate the chambers of the Compression
Sleeve to preset pressures. When the correct pressures are reached, the control unit will stop pumping.
• When the Compression Sleeve is fully inated, the patient may stand up and
resume normal activities. (See Chapter 3 Warnings and Cautions.)
• The MUTE button may be used in Sustained Compression Mode once the
Compression Sleeve is fully inated. (See Section 5.6 Muted Operation in
Sustained Compression Mode for details.)
5.6 Muted Operation in Sustained Compression Mode
• To activate muted or paused operation during Sustained Compression Mode,
press the MUTE button and hold for at least two (2) seconds. Upon release of the MUTE button, the control unit will make a subtle beep sound.
IMPORTANT: While muted, the device will remain inated to apply pressure to the leg but will no longer adjust the pressure.
• To deactivate muted operation, press the MUTE button again (for at least two
[2] seconds). Upon release of the MUTE button, the control unit will make a subtle beep sound. The pump will now restart and, if necessary, readjust all chambers back to the correct pressures.
• If muted operation is not manually deactivated, then the device will
automatically switch back to Sustained Compression Mode operation after two (2) hours.
5.7 Intermittent Pneumatic Compression Mode
In Intermittent Pneumatic Compression Mode, the device will operate a cyclic pulsed ination/deation sequence until either it is unplugged from the Power Adapter/Charger, or two (2) hours have elapsed, at which point the device will switch back to Sustained Compression Mode operation.
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Customer Service Toll-Free: 866.435.3948
It is recommended that the Intermittent Pneumatic Compression Mode be used for at least two (2) hours per day. When using in Intermittent Pneumatic Compression Mode, the user should be either seated or lying down with the foot elevated and ankle relaxed; not standing. This can be for:
• One (1) session of two (2) hours OR
• Two (2) one-hour (1-hour) sessions.
• Any session should be a minimum of 30 minutes.
It is recommended that the Intermittent Pneumatic Compression Mode be used late in the user’s day when swelling would be the greatest, and when the user is less active and can sit, recline, or lie down.
To operate in Intermittent Pneumatic Compression Mode for longer than two (2) hours in succession, the Intermittent Pneumatic Compression Mode may be re-activated after the device automatically switches back into Sustained Compression Mode. For advice on optimal wear time in Intermittent Pneumatic Compression Mode, please consult a healthcare professional. Failure to use the device as recommended may delay ulcer healing or may negatively impact treatment outcomes.
CAUTION: Do not walk while the device is operating in Intermittent Pneumatic Compression Mode.
5.7.1 To Activate Intermittent Pneumatic Compression Mode
from Sustained Compression Mode Operation
• Plug the supplied Power Adapter/Charger into the charging port on the
control unit.
• Ensure that the Power Adapter/Charger is connected to an AC power outlet.
A green light will illuminate on the Power Adapter/Charger if it is correctly connected to the power supply.
• Press the ON/OFF button for at least two (2) seconds. Upon release of the ON/
OFF button, Intermittent Pneumatic Compression Mode will be activated and the pump will start.
IMPORTANT: Do not switch the device into Intermittent Pneumatic Compression
Mode unless the Compression Sleeve is applied to the leg.
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5.7.2 To Activate Intermittent Pneumatic Compression Mode
from O:
• Apply the Compression Sleeve (See Section 5.4.3 Applying the Compression
Sleeve).
• Plug the supplied Power Adapter/Charger into the charging port on the
control unit.
• Ensure that the Power Adapter/Charger is connected to a working AC power
outlet. A green light will illuminate on the Power Adapter/Charger if it is correctly connected to the power supply.
• Press the ON/OFF button for at least two (2) seconds. Upon release of the ON/
OFF button Intermittent Pneumatic Compression Mode will be activated and the pump will start.
5.8 Switching O the ACTitouch System
• Ensure that the Power Adapter/Charger is not attached to the charging port.
• Press and hold the ON/OFF button for at least two (2) seconds. On release of
the ON/OFF button, the device will now deate all chambers and automatically switch itself o.
IMPORTANT: The ACTitouch System device may automatically switch o on rare
occasions if prolonged high pressure is detected by the device. This could occur if high pressure is applied externally to the sleeve. This is a safety feature of the device, which may be restarted in the normal way (See Section 5.5 Switching On the ACTitouch System in Sustained Compression Mode). If the device switches o repeatedly, refer to Chapter 8 Troubleshooting Guide.
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Customer Service Toll-Free: 866.435.3948
5.9 Removing the ACTitouch System
• To remove the device, reverse the procedure outlined in Section 5.4 Applying
the ACTitouch System.
• If required, clean the Compression Sleeve according to the cleaning
instructions in Chapter 7 Cleaning, Care and Maintenance.
• Wash the Undersock according to the cleaning instructions in Chapter 7
Cleaning, Care and Maintenance.
IMPORTANT: The patient should leave the control unit inserted into the Compression Sleeve at all times.
The battery can be charged without removing the control unit from the
Compression Sleeve.
CHAPTER 6
Wound Dressings
The ACTitouch System should be used in conjunction with an appropriate wound dressing as recommended by your clinician. Apply the dressing to the wound before applying the ACTitouch Undersock.
Please follow the dressing manufacturer’s instructions for use. Appropriate tape or a light retention stocking may aid dressing retention.
The primary dressing over the ulcer should be changed when clinically indicated. Typically dressings will require changing when they are moistened, as can occur if your wound is leaking any uid or if the dressing becomes wet after bathing or showering.
Remove the ACTitouch System prior to showering. If you do not wish to change the dressing when showering, cover the dressing with a waterproof outer layer.
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CHAPTER 7
Cleaning, Care and Maintenance
Please refer to Chapter 3 Warnings and Cautions. Switch o and disconnect the Power Adapter/Charger before cleaning or disinfecting.
7.1 Cleaning and Disinfecting
7.1.1 Cleaning the ACTitouch Undersock
IMPORTANT: The ACTitouch Undersock is intended for single patient use only.
It is recommended that the ACTitouch Undersock be replaced after a maximum of
60 washes. To purchase additional socks please contact Customer Service at 866.435.3948.
Machine wash hot on a gentle cycle
Air dry or tumble dry on a low-temperature setting
Do not iron
Do not use chlorine-based bleach
Do not dry clean
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Customer Service Toll-Free: 866.435.3948
7.1.2 Cleaning and Disinfecting the ACTitouch Compression
Sleeve
WARNING: Switch o and disconnect the Power Adapter/Charger before inspecting, cleaning or disinfecting. Failure to comply could result in electric shock.
To clean, wipe down with a soft cloth dampened with mild soap and water. Do not immerse in uids. Air dry thoroughly.
Do not machine wash
Do not tumble dry
Do not iron
Do not dry clean
DisCide® ULTRA Spray Disinfectant has been demonstrated to eectively disinfect the ACTitouch System. Use DisCide ULTRA Spray or similar disinfectant compliant with OSHA’s Bloodborne Pathogen Standard (29 CFR 1910.1030) and/ or registered with EPA. To disinfect the ACTitouch Compression Sleeve between patient use, or if there are visible biological contaminants or visible stains, the following steps are recommended:
1. Clean any visible blood or body uids from the surface of the sleeve.
2. Thoroughly wet surface with DisCide ULTRA Disinfecting Spray.
3. Allow surfaces to remain wet for one minute and then allow to air dry.
Do not clean or disinfect with household detergents, abrasive cleaners, scourers, degreasers, solvents, bleach or phenol-based agents, such as trichlorophenol (TCP).
7.1.3 Cleaning and Disinfecting the ACTitouch Control Unit
WARNING: Switch o and disconnect the Power Adapter/Charger before inspecting, cleaning or disinfecting. Failure to comply could result in electric shock.
To clean, wipe down with a soft cloth dampened with mild soap and water. Do not immerse in uids. Air dry thoroughly.
18
DisCide® ULTRA Spray Disinfectant has been demonstrated to eectively disinfect the ACTitouch System. Use DisCide ULTRA Spray or similar disinfectant compliant with OSHA’s Bloodborne Pathogen Standard (29 CFR 1910.1030) and/ or registered with EPA. To disinfect the ACTitouch control unit between patient use, or if there are visible biological contaminants or visible stains, the following steps are recommended:
1. Clean any visible blood or body uids from the surface of the controller.
2. Thoroughly wet surface with DisCide ULTRA Disinfecting Spray.
3. Allow surfaces to remain wet for one minute and then allow to air dry.
Do not clean or disinfect with household detergents, abrasive cleaners, scourers, degreasers, solvents, bleach or phenol-based agents, such as trichlorophenol (TCP).
7.2 Storage and Handling
It is recommended that the ACTitouch System be stored at room temperature. Avoid excessive heat and cold. Do not store device in direct sunlight. Ensure that the device is clean and dry prior to storage.
Reasonable care should be taken when handling and using the ACTitouch System. Although the device has been designed for everyday use, heavy impacts, contact with sharp objects and rough handling should be avoided. Do not immerse the device in uid. If either the Compression Sleeve or control unit become soaked with uid or otherwise damaged, do not use the device.
7.3 Maintenance and Service
The ACTitouch System is designed to be maintenance free; routine service is not required.
CAUTION: Do not open or take apart the ACTitouch control unit for any reason.
There are no customer serviceable parts in the ACTitouch System.
7.4 Disposal
For disposal of any components of the ACTitouch System, please follow local waste regulations or consult your local institutional waste-management service or municipal waste authority.
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Customer Service Toll-Free: 866.435.3948
CHAPTER 8
Troubleshooting Guide
The following table provides a troubleshooting guide for the ACTitouch System in the unlikely event of a malfunction. Please refer to Section 8.2 Obtaining Replacement Products and Service for additional information.
Problem Possible Cause Corrective Action
The Compression Sleeve is not inating or deating as expected.
1. The control unit has not been securely inserted into the Compression Sleeve.
2. The control unit needs to be charged.
3. The control unit has not been
switched on.
4. The MUTE button has been
activated while operating in sustained mode.
5. Device fault.
1. Refer to Section 5.4.2 Inserting the
Control Unit into the Compression Sleeve.
2. Charge the control unit. Refer to
Section 5.3 Charging the Device.
3. Switch the control unit on. Refer to
Section 5.5 Switching On the ACTitouch System in Sustained Compression Mode.
4. Deactivate muted operation. Refer to
Section 5.6 Muted Operation in Sustained Compression Mode Operation.
5. Please call customer service at (toll-free) 866.435.3948.*
The Compression Sleeve is dicult to fasten securely.
* Customer service can be contacted at 866.435.3948 (toll-free) between 7:00 am – 7:00 pm CT,
Monday through Friday.
1. An incorrectly sized Compression Sleeve has been selected.
2. The Compression Sleeve is already partially inated prior to application to the limb.
3. The Compression Sleeve hook or loop fastening areas have been contaminated with foreign bodies (debris, such as lint or hair.)
4. Device fault.
1. Please call customer service at (toll-free)
866.435.3948.*
2. Switch the control unit on. Prior to full ination of the Compression Sleeve, switch the control unit o again to evacuate any air present in the sleeve.
3. Inspect the Compression Sleeve
fastening areas and remove any u or similar foreign bodies.
4. Please call customer service at
(toll-free) 866.435.3948.*
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Problem Possible Cause Corrective Action
The control unit will not operate in Sustained Compression Mode.
The control unit does not respond to buttons being pressed.
1. The control unit has not been securely inserted into the Compression Sleeve.
2. The control unit needs to be charged.
3. The control unit has not been switched on.
4. The MUTE button has been activated.
5. The event log needs to be reset.
6. Device fault.
1. The control unit needs to be charged.
2. The control unit has not been switched on.
3. The event log needs to be reset.
4. Device fault.
5. Control unit does not respond to the button being pressed.
1. Refer to Section 5.4.2 Inser ting the Control
Unit into the Compression Sleeve.
2. Charge the control unit. Refer to Section
5.3 Charging the Device.
3. Switch the control unit on. Refer to
Section 5.5 Switching On the ACTitouch System in Sustained Compression Mode.
4. Deactivate muted operation. Refer to
Section 5.6 Muted Operation in Sustained Compression Mode Operation.
5. Remove the control unit from the Compression Sleeve. Reset the device by pressing and holding the MUTE button for ten (10) seconds. The LCD will ash “–––” to indicate a successful event log reset, and the unit will switch o. The control unit may now be reinserted into the Compression Sleeve and used as normal.
6. Please call customer service at (toll-free) 866.435.3948.*
1. Charge the control unit. Refer to Chapter
5.3 Charging the Device.
2. Switch the control unit on. Refer to Chapter 5.5 Switching On the ACTitouch System in Sustained Compression Mode.
3. Remove the control unit from the Compression Sleeve. Reset the device by pressing and holding the MUTE button for ten (10) seconds. The LCD will ash “–––” to indicate a successful event log reset, and the unit will switch o. The control unit may now be reinserted into the Compression Sleeve and used as normal.
4. Please call customer service at (toll-free)
866.435.3948.*
5. Hold button down for a longer period of time (e.g., Two [2] seconds)
* Customer service can be contacted at 866.435.3948 (toll-free) between 7:00 am – 7:00 pm CT,
Monday through Friday.
21
Customer Service Toll-Free: 866.435.3948
Problem Possible Cause Corrective Action
The control unit will not operate in Intermittent Pneumatic Compression Mode.
1. The control unit has not been securely inserted into the Compression Sleeve.
2. The Power Adapter/Charger is not securely connected to the charging port and an AC power outlet.
3. The control unit has not been switched on.
4. The event log needs to be reset.
5. Device fault.
1. Refer to Section 5.4.2 Inserting the Control
Unit into the Compression Sleeve.
2.
Ensure the Power Adapter/Charger is securely connected to the charging port and power supply. A green light will illuminate on the Power Adapter/ Charger if it is correctly connected to an AC power outlet.
3. Switch the control unit on. Refer to
Section 5.7.1 To Activate Intermittent Pneumatic Compression Mode from Sustained Compression Mode Operation and Section 5.7.2 To Activate Intermittent Pneumatic Compression Mode from O.
4. Remove the control unit from the Compression Sleeve. Reset the device by pressing and holding the MUTE button for ten (10) seconds. The LCD will ash “–––” to indicate a successful event log reset, and the unit will switch o. The control unit may now be reinserted into the Compression Sleeve and used as normal.
5. Please call customer service at (toll-free) 866.435.3948.*
The Compression Sleeve appears to be leaking air.
The device is frequently “locking out.”
* Customer service can be contacted at 866.435.3948 (toll-free) between 7:00 am – 7:00 pm CT,
Monday through Friday.
1. The control unit has not been securely inserted into the Compression Sleeve.
2. Device fault.
1. The event log needs to be reset.
2. Multiple “lockouts” may be a device fault.
1. Refer to Section 5.4.2 Inser ting the Control
Unit into the Compression Sleeve.
2. If sleeve is damaged, call customer service at (toll-free) 866.435.3948* for replacement.
1. Remove the control unit from the Compression Sleeve. Reset the device by pressing and holding the MUTE button for ten (10) seconds. The LCD will ash “–––” to indicate a successful event log reset, and the unit will switch o. The control unit may now be reinserted into the Compression Sleeve and used as normal.
2. Please call customer service at (toll-free)
866.435.3948.*
22
Problem Possible Cause Corrective Action
The control unit power does not last a full day.
There is a change in performance of the device.
The device turns o unexpectedly.
1. The control unit needs to be charged.
2. Device fault.
1. The control unit has not been securely inserted into the Compression Sleeve.
2. Device fault.
1. Automatic shutdown due to temporary event.
2. The control unit needs to be charged.
3. Auto shutdown and lock out.
4. Device fault.
1. Charge the control unit. Refer to Section
5.3 Charging the Device.
2. Please call customer service at (toll-free) 866.435.3948.*
1. Refer to Section 5.4.2 Inser ting the Control
Unit into the Compression Sleeve.
2. Please call customer service at (toll-free) 866.435.3948.*
1. Switch the control unit back on. Refer to
Section 5.5 Switching On the ACTitouch System in Sustained Compression Mode.
2. Charge the control unit. Refer to Section
5.3 Charging the Device.
3. Remove the control unit from the Compression Sleeve. Reset the device by pressing and holding the MUTE button for ten (10) seconds. The LCD will ash “–––” to indicate a successful event log reset, and the unit will switch o. The control unit may now be reinserted into the Compression Sleeve and used as normal.
4. Please call customer service at (toll-free)
866.435.3948.*
* Customer service can be contacted at 866.435.3948 (toll-free) between 7:00 am – 7:00 pm CT,
Monday through Friday.
8.1 Limited Warranty for Home Use
Tactile Medical provides a warranty for the ACTitouch System. The ACTitouch control unit, sleeve and power adapter are warranted to be free from defects in material and workmanship for a period of one (1) year from the date of purchase. All other accessories and supplies related to the use of the ACTitouch System are warranted to be free from defects in material and workmanship for their rst use. Tactile Medical’s sole obligation in the event of a breach of this warranty is expressly limited to the replacement of defective parts that cannot, in the sole discretion of Tactile Medical, be repaired. Replacement parts may be new or refurbished parts as solely determined by Tactile Medical. No representation or other armation of fact set forth in this agreement, including but not limited to statements regarding suitability for use or performance of the ACTitouch System, shall be deemed to be a warranty or representation by Tactile Medical for any purpose, nor give rise to any liability or obligation of Tactile Medical. EXCEPT FOR THE FOREGOING, TACTILE MEDICAL MAKES NO OTHER WARRANTY. THE WARRANTIES SET FORTH HERE ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, WHICH ARE HEREBY DISCLAIMED AND EXCLUDED BY THE MANUFACTURER, INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE AND ALL
23
Customer Service Toll-Free: 866.435.3948
OBLIGATIONS OR LIABILITIES ON THE PART OF TACTILE MEDICAL FOR DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE, REPAIR OR PERFORMANCE OF THE ACTITOUCH SYSTEM. IN NO EVENT SHALL TACTILE MEDICAL BE LIABLE FOR ANY SPECIAL, DIRECT, INDIRECT OR CONSEQUENTIAL DAMAGES. Some states, provinces or countries do not allow exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply. This warranty is available only to the original user and is not transferable. Repairs or alterations to the product not conducted by Tactile Medical shall void these warranties. These warranties do not cover failures due to improper or negligent use of the product.
These warranties provide specic legal rights; there may be other available rights, which may vary by state, province or country.
8.2 Obtaining Replacement Products and Service
For information about replacement products and service, contact customer service: 866.435.3948.
8.3 Limited Warranty and Service for Facility Use
Contact Tactile Medical for information regarding the service agreements available to facilities.
8.4 Return Policy
Returns are not accepted nor are refunds issued for these products; this includes the wraps, sleeves, controller, or any accessories, once opened.
8.5 Patents
The ACTitouch® System is protected by the following United States patents*:
7,741,966 7,909,786 7,947,003
8,075,507 D578,652
*Additional patents pending.
8.6 Product Development and Quality Improvement
Tactile Medical reserves the right to modify product specications as part of its continuing program of product development and quality improvement.
The ACTitouch System is not made with natural rubber latex.
24
CHAPTER 9
Technical Information
Equipment Classications and Standards
The ACTitouch System is tested to/complies with the following equipment classications and standards:
U.S. Medical Equipment Classication Class II
Degree of Protection Against Electric Shock Class II
Classication According to Directive 93/42/EEC IIA
Safety UL60601-1 and CAN/CSA C22.2 No.601.1–M90
Electromagnetic Compatibility (EMC) EN60601-1-2
Software EN60601-1-4
Internal Power Source Lithium Ion Battery
External PSU Input 100–240Vac, 200mA, 50–60Hz, Class II
External PSU Output 7.5Vdc, 900mA
Dimensions and Weights
Component Size cm (inches) Weight kg (lbs)
Control Unit 18.7 x 6.9 x 3.2 (7.4 x 2.7 x 1.3) 0.22 kg (0.49 lbs)
Pressure Parameters
Mode Foot
(± 5 mmHg)
Sustained Compression 40 40 30 20
Intermittent Pneumatic Compression 50 50 45 40
Lower Calf
(± 5 mmHg)
Middle Calf (± 5 mmHg)
Upper Calf
(± 5 mmHg)
Operating Conditions
Temperature +10°C to +40°C (+50°F to +104°F)
Humidity 0 to 75% RH
Pressure 0.7 to 1.3 Bar (70 kPa to 130 kPa)
Storage Conditions
Store at room temperature. Avoid excessive heat and cold.
25
Customer Service Toll-Free: 866.435.3948
9.1 Symbols
ON/OFF button Class II equipment (Protection)
MUTE/PAUSE button
Sustained Compression Mode Caution
Intermittent Pneumatic Compression Mode
Direct current Keep dry. Avoid high humidity.
AC/DC Adapter polarity – center positive
Type BF Applied part Lot number
Refer to User Guide for Instructions for Use.
Manufactured after August 2005 Do not dispose of this product — special collection only — EU only.
Friwo AC/DC adaptor type: FW7333M/08
Manufacturer’s part number
Operating temperature limits
MEDICAL EQUIPMENT with respect to electrical
shock, re, and mechanical hazards only in accordance with UL 60601-1/CAN/CSA C22.2 No. 601.1 43MH
Recycle
9.2 Device Label
The device label is found on the back of your control unit. To read the label, place the control unit facing away from you at eye level at a distance that maximizes character clarity — generally 20 inches (50 cm) to 40 inches (100 cm) with an illumination of 500 lx minimum.
• Call Tactile Medical Customer Service if issues reading the label remain.
• Device label not to scale.
• Device label depiction may be dierent than that on your device.
• See User Guide for symbol denitions.
26
MADE IN TAIWAN500233-000-01
Tactile Medical
Minneapolis, Minnesota 55413
Rx Only 500234-000-00
27
Customer Service Toll-Free: 866.435.3948
9.3 Electromagnetic Interference
This device has been tested and found to comply with the limits for medical devices in accordance with EN60601-1-2:2001. These limits are designed to provide reasonable protection to assure the safety of medical devices from interference from other electrical equipment and devices. This equipment can be aected by radio frequency energy and, if not installed and used in accordance with the instructions, may cause interference to other devices in the vicinity. There is no guarantee that interference will not occur in a particular installation.
Guidance and Manufacturer’s Declaration – Electromagnetic Emissions
The ACTitouch System is intended for use in the electromagnetic environment specied below. The customer or the user of the ACTitouch System should assure that it is used in such an environment.
Emissions test Compliance Electromagnetic environment — guidance
RF emissions CISPR 11
RF emissions CISPR 11
Harmonic emissions IEC 61000-3-2
Voltage uctuations/ icker emissions IEC 61000-3-3
Group 1 The ACTitouch System uses RF energy only for its
Class B The ACTitouch System is suitable for use in all
Class A
Complies
internal function. Therefore, its RF emissions are very low and are not likely to cause any interference in nearby electronic equipment.
establishments including domestic and those directly connected to the public low-voltage power supply network that supplies buildings used for domestic purposes.
28
Guidance and Manufacturer’s Declaration – Electromagnetic Immunity
The ACTitouch System is intended for use in the electromagnetic environment specied below. The customer or the user of the ACTitouch System should assure that it is used in such an environment.
Immunity test IEC 60601 test level Compliance level Electromagnetic
Electrostatic discharge (ESD)
± 6 kV contact ± 8 kV air
± 6 kV contact ± 8 kV air
IEC 61000-4-2
Electrical fast transient / Burst
± 2 kV for power supply lines
± 2 kV for power supply lines
IEC 61000-4-4
environment – guidance
Floors should be wood, concrete or ceramic tile. If oors are covered with synthetic material, the relative humidity should be at least 30%.
Mains power quality should be that of a typical domestic, commercial or hospital environment.
Surge IEC 61000-4-5
± 1 kV dierential mode ± 2 kV common mode
± 1 kV dierential mode ± 2 kV for common mode
Voltage dips, short interruptions and voltage variations on
<5 % U
T
(>95 % dip in UT) for 0.5 cycle
<5 % U (>95 % dip in UT)
for 0.5 cycle power supply input lines IEC 61000-4-11
Power frequency
40 % U
T
(60 % dip in UT) for 5 cycles
70 % U
T
(30 % dip in UT) for 25 cycles
T
<5 % U (>95 % dip in UT) for 5 sec
40 % U
(60 % dip in UT)
for 5 cycles
70 % U
(30 % dip in UT)
for 25 cycles
<5 % U
(>95 % dip in UT)
for 5 sec
3 A/m 3 A/m Power frequency (50/60 Hz) magnetic eld IEC 61000-4-8
NOTE UT is the a.c. mains voltage prior to application of the test level.
T
T
T
T
magnetic elds should be at levels characteristic of a typical location in a typical domestic, commercial or hospital environment.
29
Customer Service Toll-Free: 866.435.3948
Guidance and Manufacturer’s Declaration – Electromagnetic Immunity
The ACTitouch System is intended for use in the electromagnetic environment specied below. The customer or the user of the ACTitouch System should assure that it is used in such an environment.
Immunity test
IEC 60601 test level
Compliance level
Electromagnetic environment — guidance
Portable and mobile RF communications equipment should be used no closer to any part of the ACTitouch System, including cables, than the recommended separation distance calculated from the equation applicable to the frequency of the transmitter.
Recommended separation distance
Conducted RF IEC 61000-4-6
3 Vrms 150 kHz to
3 Vrms d = 0.35 √P
80 MHz
Radiated RF IEC 61000-4-3
3 V/m 80MHz to
2.5GHz
3 V/m d = 0.29 √P 80 MHz to 800 MHz
d = 0.58 √P 800 MHz to 2.5 GHz
where P is the maximum output power rating of the transmitter in watts (W) according to the transmitter manufacturer and d is the recommended separation distance in metres (m).
Field strengths from xed RF transmitters, as determined by an electromagnetic site survey, A should be less than the compliance level in each frequency range.
B
Interference may occur in the vicinity of equipment marked with the following symbol:
NOTE 1 At 80MHz and 800MHz, the higher frequency range applies. NOTE 2 These guidelines may not apply in all situations. Electromagnetic propagation is aected by absorption
and reected from structures, objects, and people.
NOTE A Field strengths from xed transmitters, such as base stations for radio (cellular/cordless) telephones and
land mobile radios, amateur radio, AM and FM radio broadcast and TV broadcast cannot be predicted theoretically with accuracy. To assess the electromagnetic environment due to xed RF transmitters, an electromagnetic site survey should be considered. If the measured eld strength in the location in which the ACTitouch device is used exceeds the applicable RF compliance level above, the ACTitouch System should be observed to verify normal operation. If abnormal performance is observed, additional measures may be necessary, such as reorienting or relocating ACTitouch System.
NOTE B Over the frequency range 150 kHz to 80 MHz, eld strengths should be less than 10 V/m.
30
Recommended separation distances between portable and mobile RF
communications equipment and the ACTitouch System
The device is intended for use in an electromagnetic environment in which radiated RF disturbances are controlled. The customer or the user of the ACTitouch System can help prevent electromagnetic interference by maintaining a minimum distance between portable and mobile RF communications equipment (transmitters) and the ACTitouch System as recommended below, according to the maximum output power of the communications equipment.
Rated maximum output power of
transmitterW
Separation distance according to frequency of transmitter
m
150 kHz to 80 MHz
d = 1.2√P
80 MHz to 800 MHz
d = 1.2√P
800 MHz to 2.5 GHz
d = 2.3√P
0.01 0.12 0.12 0.23
0.1 0.38 0.38 0.73
1 1.2 1.2 2.3
10 3.8 3.8 7.3
100 12 12 23
For transmitters rated at a maximum output power not listed above, the recommended separation distance d in metres (m) can be estimated using the equation applicable to the frequency of the transmitter, where P is the maximum output power rating of the transmitter in watts (W) according to the transmitter manufacturer.
NOTE 1 At 80 MHz and 800 MHz, the separation distance for the higher frequency range applies.
NOTE 2 These guidelines may not apply in all situations. Electromagnetic propagation is aected by absorption and reection from structures, objects, and people.
31
Customer Service Toll-Free: 866.435.3948
For Additional Questions
If you have any questions that are not covered by this user guide, contact:
Tactile Medical 1331 Tyler Street NE, Suite 200 Minneapolis, MN 55413
Telephone: 612.355.5100 Toll-free Telephone: 866.435.3948 (U.S. only) Fax: 612.355.5101 Toll-free Fax: 866.435.3949 (U.S. only)
Hours of Operation: Monday–Friday 7 a.m. to 7 p.m. CT
Email: info@tactilemedical.com
www.tactilemedical.com
No part of the contents of this guide may be reproduced or transmitted in any way, form, or by any means without the written permission of Tactile Medical.
Tactile Medical
1331 Tyler Street NE, Suite 200 Minneapolis, MN 55413 USA T: 612.355.5100 F: 612.355.5101
ACTitouch and the ACTitouch logo are trademarks of Tactile Systems Technology Inc., DBA Tactile Medical
DisCide® is a registered trademark of Palmero Health Care Corporation.
©2017 Tactile Systems Technology Inc., DBA Tactile Medical. All rights reserved. D/N: 500220-000-00 Rev. F 01/2017
Customer Service
Toll-Free Tel: 866.435.3948 Toll-Free Fax: 866.435.3949 Hours: Monday through Friday, 7 a.m. – 7 p.m. CT www.tactilemedical.com
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