page 40
Troubleshooting
Fault Cause Remedy
Touch – screen only
works partly
Transport caused readjust of
touch – screen,
Cable between touch – screen
and pc is defect
Recalibrate the touch – screen (p.13),
Replace the cable
Touch – Screen doesn’t
work after changing pc
New pc doesn’t know touch –
screen
Recalibrate the touch – screen (p.13)
No function of the touch -
screen
Touch – screen controller or
touch – screen cable defect
Check cable connection between
touch – screen and touch screen
controller resp. change defect
controller
White screen Graphic card defect,
Graphic card cable not
connected,
Graphic card cable defect
Change graphic card,
Connect cable,
Change cable
Black screen No powercable to screen
connected,
Defect monitor
Check power connection to screen,
Change monitor
No function at all No power cable connected,
Powerswitch not turned on
powerfuse blown out
Connect power cable,
Tunr powerswitch on,
Replace with a new fuse
No sound Volume level too low,
No audio cable connected,
Defect loudspeaker
Turn up the volume,
Connect audio cable,
Change loudspeaker
Coins are not correctly
counted
Wrong value programmed Check program settings
Inserted coins fall
through
No power to the coin checker,
Coin checker dirty,
Coin channel not assigned,
Coin checker defect
Spannungsversorgung überprüfen,
Clean coin checker,
Change program,
Change coin checker
Poor coin acceptance Coin checker dirty Clean coin checker
Counter doesn’t work Counter defect Replace counter