Connection
Setup Menu
Network Settings
Serial Settings
Wireless Settings
SNMP Settings
Change Password
Update Firmware
Factory Default
Save & Reboot
System Log
Ch.6 Configuration via Telnet
Connection
View Commands
Network Commands
Serial Commands
Username/Password Commands
System Commands
Ch.7 Configuration via LCD
LCD & Key Control
Main Menu
Network Setup
Port Setup
Status
System
Verification
Ch.8 Application
Com Port Redirector
TCP Server
TCP Client
4
SerialGate User Guide
Pair
Ch.9 Appendix
Troubleshooting
Firmware Update using FTP
Product Specification
5
SerialGate User Guide
Ch. 1 Introduction
This chapter is an introduction to SystemBase device server SerialGate series.
About this document
This guide is designed for users of SerialGate, for setting SerialGate’s configurations, status
monitoring, firmware update, and other administration work.
Who should read this document?
This guide is designed for SerialGate users and administrators. It is strongly recommended that
anyone trying to apply, use, and maintain SerialGate read this document. This guide deals with
the hardware-level integration issues and software-level configuration tips. It will be a great
starting point for any administrators who want to easily monitor and control SerialGate and its
connected devices.
6
SerialGate User Guide
Manual Contents
Introduction (Chapter 1) is a preface with general information and introductory notices.
Getting Started (Chapter 2) gives a brief introduction of SerialGate series, including features
and applications.
Hardware Descriptions (Chapter 3) explains the layout and pin specifications with block
diagram and drawings.
Installation (Chapter 4) helps you to connect SerialGate to serial and network environment. It
ends up with first time boot-up and status check.
Configuration via Web (Chapter 5) provides menu-by-menu guide for setting up the operation
environment for SerialGate via web browser.
Configuration via Telnet (Chapter 6) provides a list of commands for setting up the operation
environment for SerialGate via Telnet.
Configuration via LCD (Chapter 7) explains how to monitor status and working environment of
device server.
Application (Chapter 8) provides a variety of application examples widely used in industries.
Appendix (Chapter 9) provides firmware update guides and technical specifications for detailed
information.
7
SerialGate User Guide
SerialGate Documents
The following table summarizes documents included in the SerialGate document set.
Document Name Description
User Guide
Portview User Manual
COM Port Redirector User
Manual
TestView User Manual
If you need brief information on SerialGate or device servers in general, please visit our
company website at http://www.sy sbas.com/
to SerialGate as well as latest software and firmware updates. Available resources are as
follows:
Integration, configuration, and management tasks are
explained for the administrator
Guide for SystemBase device server management
application Portview
Guide for SystemBase COM Port Redirector
User Manual for testing Com port Redirector , TCP
Server/Client , UDP Server/Client
. You can view and/or download documents related
Document Name Description
SerialGate Spec Sheet Specifications for SerialGate products
An easy reading for anyone new to device server.
Deals with background and technology Past, present,
SerialGate White Paper
All documents are updated promptly, so check for the recent document update. The contents in
these documents are subject to change without any notice in advance.
and future of device servers along with the overview
of market environment
8
SerialGate User Guide
Technical Support
There are three ways you can get a technical support from SystemBase.
First, visit our website http://www.sysbas.com/
can read FAQ and a sk your own question as well.
Second, you can e-mail our technical support team. The mail address is tech@sysbas.com
kind of inquiries, requests, and comments are welcome.
Lastly, you can call us at the customer center for immediate s upp ort. Ou r te ch nical support team
will kindly help you get over with the problem. The number to call is 82-2-855-0501 (Extension
number 113). Do not forget to dial the extension number after getting a welcome message.
and go to ‘Technical Support’ menu. There you
. Any
9
SerialGate User Guide
Ch.2 Getting Started
This chapter includes SerialGate overview, main and distinctive features, package contents for
each product, and application fields.
Overview
SerialGate provides network connectivity to various serial devices (security devices,
communication peripherals, modems, data printing devices, industrial metering devices, etc.).
SerialGate supports RS232, RS422, and RS485 serial communication standards under various
communication speed, meanwhile auto-sensing 100baseTX Fast Ethernet and 10baseT
Ethernet connection.
Features
Various features of SerialGate make it a universal yet distinctive device server solution. Here we
present main features of SerialGate. Others will explicitly appear throughout this guide.
- Max 921.6Kbps serial speed
- RS-232, Combo(RS-422/RS-485) or All version (RS232/422/485)
- 10/100Mbps Ethernet port
- COM Port Redirector for better adaptability
- Extensive configuration and monitoring with Portview
- Firmware update via Web and FTP
- Configuration using Web, Telnet, SNMP, and Portview
- SDK package which enables customizing program development provided
10
SerialGate User Guide
Package Component
SerialGate package is composed of the following components. Make sure every component is
included in your package. All packages include a module and a CD with utilities and documents.
SerialGate device 1pc (RS232 model or Combo(RS422/ RS485) model)
Direct LAN Cable 1pc
Power adapter 1pc (for SerialGate-1010/1020/1010 ALL/1020 ALL)
Power Cable 1pc (for SerialGate-1040/1080/1160)
CD (Manual and utilities)
A-Class Device
This device is registered only for office use, and both the seller and the user must be
aware of this. If not correctly sold or purchased, please exchange with home use
device.
11
SerialGate User Guide
Application
SerialGate can be used in many practical applications in various fields. Here we present some
of them.
Network Serial Communication
PC and SerialGate are connected to the network, and a user gets an access to a device
connected to SerialGate on PC.
Serial Communication Tunneling
SerialGate enables a connection not restricted to distance between PC and serial device. To
enable this feature, a user should change its setting to TCP Server – TCP Client mode or UDP
Server – UDP Client mode referring to Chapter 5 of this manual. In this case, only data can be
transmitted while both data and control signal can be transmitted in Pair_Master and Pair_Slave
mode.
12
SerialGate User Guide
COM Port Redirection
With COM Port Redirection, a user can use serial port connected to SerialGate on the network
as if it is a serial port on PC.
Factory / Industrial Automation
PLC, Robot arms, Human-Machine Interface, Warehouse rails
Medical instruments, Inspection equipment controllers
Alarming units
Home Appliances / Electronic Devices
Power controller, Gaming machines
Scales, Gas detection units, Water & pollution metering devices
Data collection and distribution units
This chapter provides SerialGate's hardware information including block diagram, layout, pin
specification, dimensions and other hardware-related issues.
SerialGate-1010(W)/ALL Exterior
SerialGate-1010/ALL(Top)
SerialGate-
1010/ALL(Bottom)
SerialGate-1010/ALL
SerialGate-
1010W/ALL(Top)
SerialGate-
1010W/ALL(Bottom)
SerialGate-1010W/ALL
14
SerialGate User Guide
LED: Operation status of SerialGate. Next section describes the meaning of each
LED display status.
LAN port: 8-pin RJ45 jack which is used when connecting SerialGate to networking
devices such as Ethernet card, hub, and router.
Terminal block power connector: for connection of terminal block power cable
Power connector: for connection of DC 12V adapter cable
Serial: DB9 for RS232 and 5P Terminal Block for RS422/RS485
Termination Resistor S witch: Selection switch for termination resistor of RS422/485
Reset: SerialGate reboots if this button is pressed for less than 3 seconds. If pressed
for longer than 3 seconds, SerialGate will restore factory default settings.
Reset Button
SerialGate-1010(W)/ALL (Left Side)
15
SerialGate User Guide
SerialGate-1010(W)/ALL LED / RESET
LED Status Meaning
RDY
(G
REEN)
SRL
(Red)
WIFI(Green)
LAN
(Right Orange)
LAN
(Left Green)
Blink
On
Off
Blink
On
Off
On
Off
On
Off
Blink
Normal Operation
Power supplied to the device
No power supplied to the device
Serial data being transmitted
WIFI Link up
WIFI Link down
100baseT connection detected & LAN data transf
erred
10baseT connection detected & LAN data transfe
rred
Network connected
Network disconnected
LAN data being transmitted
< Reset button features >
Operation Result
Pressed for less than 3 seconds Restart SerialGate
Pressed for more than 3 secondsRestore factory default settings of SerialGate,
LED: Operation status of SerialGate. Next section describes the meaning of each
LED display status.
LAN port: 8-pin RJ45 jack which is used when connecting SerialGate to networking
devices such as Ethernet card, hub, and router.
Terminal block power connector: for connection of terminal block power cable
Power connector: for connection of DC 12V adapter cable
Serial: DB9 for RS232 and 5P Terminal Block for RS422/RS485
18
SerialGate User Guide
Termination Resistor S witch: Selection switch for termination resistor of RS422/485
Reset: SerialGate reboots if this button is pressed for less than 3 seconds. If pressed
for longer than 3 seconds, SerialGate will restore factory default settings.
Reset Button
SerialGate-1020(W)/ALL(Left Side)
SerialGate-1020(W)/ALL LED / RESET
LED Status Meaning
Normal Operation
Power supplied to the device
No power supplied to the device
Serial #1 data being transmitted
Serial #2 data being transmitted
WIFI Link up
WIFI Link down
100baseT connection detected & LAN data tran
sferred
10baseT connection detected & LAN data trans
ferred
RDY
(G
REEN)
SRL1
(Red)
SRL2
(Red)
WIFI(Green)
LAN
(Right Orange)
Blink
On
Off
Blink
Blink
On
Off
On
Off
On
LAN
Off
(Left Green)
Blink
Network connected
Network disconnected
LAN data being transmitted
19
SerialGate User Guide
< Reset button features >
Operation Result
Pressed for less than 3 seconds Restart SerialGate
Pressed for more than 3 secondsRestore factory default settings of SerialGate,
and the device will automatically reboot.
<RS-422/RS-485 Termination Resistor Setting>
Termination SW1 Termination SW2
SerialGate-1020(W)/ALL(Bottom)
SW Meaning
SW1 Resistor for Serial Port #1
SW2 Resistor for Serial Port #2
Power connector: for connection of DC9~30V adapter cable
Terminal block power connector: for connection of terminal block power cable
Reset button: SerialGate reboots if this button is pressed for less than 3 seconds. If
pressed for longer than 3 seconds, SerialGate will restore its factory default settings.
LED: Operation status of SerialGate. Next section describes the meaning of each LED
display status.
LAN port: 8-pin RJ45 jack connects SerialGate to networking devices such as Ethernet
card, hub, and router.
Serial: RJ-45 socket for serial ports (RS-232, or Combo(RS-422/RS-485))
23
SerialGate User Guide
SerialGate-1010/1020 LED / RESET
LED Status Meaning
PWR
(Red)
LAN
(Green)
RDY
(Red)
RS422 On
RS485 On
Serial Tx/Rx
LAN Port
On
Off
Off
On
Blink
On
Off
Green Blink
Orange Blink
On
Power supplied to the device
No power supplied to the device
No active network connection
Network activated
Normal operation
System Booting
System Error
Serial port set to RS422 mode (Combo model)
Serial port set to RS485 mode (Combo model)
Serial data transmitted
Serial data received
100baseT connection detected & LAN data tran
sferred
(Left Green)
Off
On
LAN Port
Off
(Right Orange)
Blink
< Reset button features >
10baseT connection detected & LAN data trans
ferred
Network connected
Network disconnected
LAN data being transmitted
Operation Result
Pressed for less than 3 seconds Restart SerialGate
Pressed for more than 3 seconds Restore factory default settings of SerialGat
e, and the device will automatically reboot.
24
SerialGate User Guide
SerialGate-1040/1080 Exterior
SerialGate-1040/1080 (Front)
SerialGate-1040 (RS232/Combo Version)
AC Version
DC Version
SerialGate-1080 (RS232/Combo Version)
AC Version
DC Version
Serial: RJ-45 socket for serial ports (RS-232, or Combo(RS-422/RS-485))
Power connector
AC Version : for connection of AC100~245V cable
25
SerialGate User Guide
DC Version : for connection of DC12V adapter cable
and for connection of terminal block power cable
Reset: SerialGate reboots if this button is pressed for less than 3 seconds. If pressed for
longer than 3 seconds, SerialGate will restore factory default settings.
LED: Operation status of SerialG ate. Ne xt section de scribes the meaning of each LED
display status.
WAN: Main network port used when connecting SerialGate to networking devices such
as Ethernet card, hub, and router.
LAN: Sub-network port used as DHCP Server. Assigns IP address to a device connected to
sub-network.
SD / MMC: SD memory card works fo r system log. Available up to 32 Gbytes. (SD memory
not included in the package)
SerialGate-1040/1080 LED / RESET
<LED Feature>
LED Status Meaning
PWR
(R
ED)
RDY
(Green)
WAN
(Green)
LAN
On
Off
Blink
On
Off
Off
On
Off
Power supplied to the device
No power supplied to the device
Normal operation
System Booting
System Error
Deactivate main network
Activate main network
Deactivate sub network
(Green)
Serial Tx/Rx
(Green/Orange)
WAN/LAN On
On
Blink
Blink
Activate sub network
Serial data transmitted
Serial data received
100baseT connection detected & LAN data transf
erred
26
SerialGate User Guide
(Left Green)
Off
10baseT connection detected & LAN data transfe
rred
On
WAN/LAN
Off
(Right Orange)
Blink
< Reset button features >
Connected to network
Disconnected to network
LAN data being transmitted
Operation Result
Pressed for less than 3 seconds Restart SerialGate
Pressed for more than 3 secondsRestore factory default settings of SerialGate,
and the device will automatically reboot.
27
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