
NOTE: If any items are missing or damaged, contact the dealer immediately.
Powerful New
Experience with
Voice Dialing!
Quick Setup Guide v2.0
Wherever Business Grows
Package Contents
IP Phone, handset and
handset cable
Power adaptor 2m Ethernet Cable Quick Start Guide
Desktop Phone Stand Wall Mount Stand Labels
Locatin g the IP Phone
Deskto p Installat ion
1. Ins ert the two alignment p ins of the Desktop Pho ne Stand in to the sock ets as
shown.
2. Pus h the stand toward the top of the IP Phone unt il it click s into plac e.
NOTE: Only the Desktop Phone Stand is required for desktop installation.
Wall Mou nt Installa tion
For i nstallati on ease, use t he follow ing illus trations to corre ctly wall mount th e
Syspin e IP Phone.
NOTE: The handse t hook is supplied i n the upri ght positi on, suitabl e for des ktop or
wall mount ing. If the phone is installed on a desktop without the stan d, remove
the ho ok and inst all it point down.
Hardware S etup
The se ction that follows desc ribes how t o install t he Syspine IP Phone.
Syspine IP Phone
A Microsoft® Response Point™ Phone System
Basic connectio ns
Locate the rear view of the IP Ph one an d mak e all the necess ary co nnections as
follow s.
Connecting the IP Phone
After connecting the DOS-A50 to the LAN and a suitable power outlet, connect
all the required IP Phones at once to the LAN.
The IP Phone supports daisy-chain connection for limited port access
using the supplied Ethernet cable.
Perform the following steps to connect the IP Phone as part of a daisy-chain:
1. Disconnect the existing LAN cable from the PC.
2. Plug the LAN cable into the LAN port on the IP Phone.
3. Using the supplied Ethernet cable, connect the PC port on the IP Phone to the LAN
port on the PC.
4. Using the supplied power cables for each phone, connect the IP Phones to a power
source.
5. Record the IP address for each phone as displayed on the LCD screen.
Important: The Syspine IP Phone is designed specically to work in conjunction with the
Syspine Digital Operator System A50.
Connect to LAN
Connect to PC
Connect to power outlet
Connect to phone
handset
Connect to LAN
Connect
to PC
1. Insert the two alignment pins of the Wall Mount Stand
in to the sockets on the phone.
2. Push the stand toward the bottom of the IP Phone to
until it clicks into place.
3. Locate a clean, even wall space with adequate room
for cabling.
4. Drill a hole and insert a suitable wall-xing plug.
5. Insert a suitable screw and tighten until approximately
5 mm (0.2 inch) is visible.
6. Align the wall-mounting slot on the underside of the
IP Phone with the screw.
7. Place the IP Phone on the wall and pull down to locate
the screw securely.
Desktop stand
socket
Handset
connect ion port
Wall moun t
stand s ocket
Wall moun t
socket
Desktop stand
socket
Wall moun t
stand s ocket
If port access is not a consideration and a daisy chain connection is not required,
attach the IP Phone directly to the LAN switch with the supplied cable.
NOTE: • If the IP address is not displayed, enter # 47 (# IP) on the keypad to display
the IP address.
• If the IP Phone is connected through a Power over Ethernet (PoE) device, it is
not necessary to connect the power adapter.
®
Wall Moun t Stand
Important no tIce: please rea d carefully
• Power, network or telephone service outages: If there is an outage, disruption, or other degradation
of the power, network or telephone services at you r location, Response Point w ill not work.
• How to dial 911: Please inform all of your employees, visitors, and Response Point users that they can
either dial the e mergency number, or 9 plus the em ergency number, to access emergen cy services.
• Maint ain an alternative means of call ing 911: You should mainta in a backup me ans of calling 911
emergency ser vices (for example, by using a pho ne plugged into a standard telephone line or a cel l
phone) i n case of a power failure, t elephone service outage, or other pro blem that may inhibit you
from using Respon se Point.
• Cal ling emergency se rvices using a VoIP service provider: Please note that not all VoIP service
providers enable users t o call emergen cy services. Su ch requirements vary by coun try. If you hav e
questions about t his capability, please contact your VoIP service provider.
• 811 feature: By dialing 811, you can call back the last phone that was used to dial 911. This information
will be stored for only 24-48 hours aft er 911 is dialed. NOTE: This fea ture may not work if the phone
has not been regi stered with the DOS-A50 by y our system administrator.
• Emergency-number location obligations that may apply to certain owners of Response Point: Your
telephone company or voice/VoIP service provider may be re quired under applicable law to p rovide a
telephone number and address associated with that telephone number to emergency servic es when a
caller dials an emergency number. Further, certain countries’ laws may require the owner/operat or of a
multi-line telephon e system (MLTS), such as Response Point, to provide emergen cy services with the
physical location /address of the phone that was used to call an emergen cy number, in addition to the
caller’s telephone number. In such cases, compliance with such MLTS laws is your responsibility. Please
note that Respo nse Point does not prov ide to emergency services with the physical loca tion/address
of a phone that i s used to call an emergency number.

Tour of the IP Phone
Speed Dial
Click Speed Dial to view and manage up to 50 speed dial entries (0 to 49).
The Speed Dial screen displays.
• Add speed dial numbers—enter the item (0 to 49) the contact name, and the number to
dial and click Add. The number is added to the speed dial list.
NOTE: If the speed dial entry already exists, clicking Add overwrites the old number
with the current entry.
• Click Dial on the desired entry or dial the item number on the IP Phone keypad.
• Edit speed dial numbers—click Edit to display the Edit Speed Dial screen. Make the
desired changes and click OK.
• Remove speed dial numbers—click Remove on the desired entry.
This publication, including all photographs, illustrations and software, is protected under international copyright laws,
with all rights reserved. Neither this publication, nor any of the material contained herein, may be reproduced without
written consent of the manufacturer.
Microsoft, Windows XP, Windows Vista, and Response Point are trademarks of the Microsoft group of companies.
© Copyright May 2008 http://www.syspine.com
Syspine Quick Start Guide Version 2.0
Using the Phone Settings Web Page
The Phone Settin gs web page is used to review user call history, set phone preferen ces,
and en ter speed d ial numbers.
1. Select Settings Phone Settings.
The username and password screen displays.
2. Enter the default username user and password
9999.
3. Click OK.
The main IP Phone Personal Setting screen
displays.
Call History
Quickly review call history using this panel. Up to 50 missed, received, and dialed
numbers are r ecorded here, including the caller name, numbe r, and time of call.
Click Dial on the desired contact to use the Click to Call feature.
Bar Code
IP Phone Features
Assist ant manages user’s persona l phone system settin gs. Manage voice mail delivery,
use vo ice command s to voice d ial contact s, direct c all forward ing, and mo re.
Important: You must complete the Assistant installation procedure as described in the
User’s Manual or DOS-A50 QSG before continuing.
NOTE: Users should not have access to the Administrator. All user needs are catered
for by the Assistant.
To begin us ing Respons e Point Assis tant, perfo rm the foll owing steps:
1. Go to Start All Programs Microsoft Response Point Assistant to launch
Microsoft Response Point Assistant.
The lo g in screen displays.
2. Enter the user extension number and the default password 9999.
NOTE: The DOS-A50 is automatically detected.
3. Click Log On.
NOTE: For ease of use, place the labels as shown in the preceding image.
1
0 #
2
ABC3DEF
5
JKL6MNO
8
TUV
4
GHI
7
PQRS9WXYZ
IP Phone 310
HOLD
Item Label Item Label
1 Handset 8 LCD Screen
2 Transfer 9 Response Point
3 Conference 10 Voicemail
4 Call History 11 Mute
5 Redial 12 Hands Free
6 Hold 13 Volume and Menu Navigation
7 Call Indicator 14 Dial / Enter
171
181
191
101
111
121
131
141
161
151
141
131
121
111
4
5
1
2
3
The ma in Assistant s creen displ ays.
The Assis tant screen is compose d of the fo llowing ite ms:
1. Menu bar—access Assistant functions from the drop down menus.
2. Current user panel—displays the current Assistant user information.
3. Contact status indicator—displays registered contact status.
Indicates the contact is assigned
to a phone and is available.
Indicates unassigned contacts.
Indicates the contact is assigned
to a phone and is busy.
Indicates a contact imported
from an address book.
4. Quick dial icon—double-click to quick
dial the associated contact. If the following
message displays, click OK to proceed.
5. Company directory panel—displays all
registered contacts and extensions.
Installing Response Point Assistant on User’s PCs
The As sistant pro vides user a ccess to Re sponse Poin t features including
voicem ail, call f orwarding, a nd notifica tion settin gs.
NOTE: The Assistant must be installed separately on each intended user’s PC.
Perfor m the follo wing steps t o install t he Microsof t Response Point Assista nt on
Window s XP and Win dows Vista s ystems.
Windows XP
1. Ins ert the Ins tallation CD provided. The Auto-run I nterface la unches.
NOTE: If the Auto-r un Interface do es not start auto matically, acces s the CD using
Window s Explorer an d manually ex ecute CDRun .exe in the ro ot directory
to beg in installa tion.
2. Click Install Syspine Tools.
The Select the Microsoft
Response Point Components to
install screen displays.
NOTE : By d efault , the Ins tall
Mi cros oft Re spon se
Po int Ad min istr ato r
check box is clear.
4. Click Next.
5. Once installation is complete, go to Start All Programs Microsoft Response
Point Assistant to launch Microsoft Response Point Assistant.
For security reasons, Response Point Administrator should only be installed
on the phone system administrator’s computer.