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Powerful New
Quick Start Guide
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PCLAN
DC 12V
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PCLAN
Experience with
Voice Dialing!
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Important notIce: please read carefully
• Power, network or telephone service outages: If there is an outage, disruption, or other degradation
of the power, network or telephone services at your location, Response Point will not work.
• How to dial 911: Please inform all of your employees, visitors, and Response Point users that they can
either dial 911 or 9-911 to access 911 emergency services.
• Maintain an alternative means of calling 911: You should maintain a backup means of calling 911
emergency services (for example, by using a phone plugged into a standard telephone line or a cell
phone) in case of a power failure, telephone service outage, or other problem that may inhibit you from
using Response Point.
• 811 feature: By dialing 811, you can call back the last phone that was used to dial 911. This information
will be stored for only 24-48 hours after 911 is dialed. NOTE: this feature may not work if the phone has
not been registered with the Response Point base unit by your system administrator.
• 911 location obligations that may apply to certain owners of Response Point: Your telephone
company may be required under applicable law to provide a telephone number and address associated
with that telephone number to emergency services when a caller dials 911. Please note that certain
U.S. (state and/or federal) and foreign laws may require the owner of a multi-line telephone system
(MLTS), such as Response Point, to provide emergency services with the physical location/address of
the phone that was used to call 911, in addition to the caller telephone number. Compliance with such
MLTS laws is your responsibility as the owner of Response Point. Response Point does not provide to
emergency services the physical location/address of a phone that is used to call 911.
Important: The Syspine IP Phone 310 is designed specically to work in conjunction with the
Syspine Digital Operator System A50.
Package Contents
Hardware Setup
The s ectio n that follows d escri bes h ow to install th e Sys pine IP Pho ne 310.
Locati ng th e IP Phone 310
Deskt op In stallation
1. In sert the two locating tabs into the sockets as shown .
Syspine IP Phone 310
A Microsoft® Response Point™ Phone System
Quick Setup Guide
Wherever Business Grows
Wall Mount Instal latio n
For inst alla tion ease, use th e fo llow ing illu stra tion s to correctly wa ll m ount the
Syspi ne IP Phone 310.
NOTE: The hand set hook is su pplie d in the upright p osition, s uitab le for desktop or
wall moun ting. If the phone is installed on a desktop without the stand, remove
the h ook a nd install it po int d own.
Wall mo unt
socke t
Deskt op sta nd
socke t
Hands et
conne ction port
Wall mo unt
stand socke t
1. Insert the two stand locating tabs in to the sockets on
the phone.
2. Push the stand toward the bottom of the IP Phone 310
to until it clicks into place.
3. Locate a clean, even wall space with adequate room
for cabling.
4. Drill a hole and insert a suitable wall-xing plug.
5. Insert a suitable screw and tighten until approximately
5 mm (0.2 inch) is visible.
6. Align the wall-mounting slot on the underside of the
IP Phone 310 with the screw.
7. Place the IP Phone 310 on the wall and pull down to
locate the screw securely.
Deskt op sta nd
socke t
Wall mo unt
stand socke t
IP Phone 310, handset and
handset cable
Desktop Phone Stand Wall Mount Stand Labels
Power adaptor 2m Ethernet Cable Quick Start Guide
NOTE: If any items are missing or damaged, contact the dealer immediately.
Basic conne ction s
Locat e the rear view of the IP Phone 310 and make all the necessary connection s
as fo llows .
Connect to LAN
Connect to PC
Connect to power outlet
Connect to phone
handset
2. Pu sh th e stand toward t he to p of the IP Phone 310 until it c licks into place.
Connecting the IP Phone 310
The IP Phone 310 supports daisy-chain connection for limited port access,
eliminating the need for extra Ethernet cables.
If port access is not a consideration and a daisy chain connection is not required,
attach the IP Phone 310 directly to the LAN switch with the supplied cable. Otherwise,
perform the following steps to connect the IP Phone 310 as part of a daisy-chain:
1. Disconnect the LAN cable from the PC and plug it into the LAN port on the
IP Phone 310.
2. Using the supplied Ethernet cable, connect the PC port on the IP Phone 310 to the
LAN port on the PC.
3. Using the supplied power cables for each phone, connect the IP Phones to a power
source.
4. Record the IP address for each phone as displayed on the LCD screen.
Connect to LAN
Connect
to PC
NOTE: If the IP address is not displayed, enter # 47# (# IP#) on the keypad to display the IP
address.
NOTE: If the IP Phone 310 is connected through a PoE device, it is not necessary to
connect the power adapter.
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Tour of the IP Phone 310
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About the IP Phone 310
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NOTE: For ease of use, place the labels as shown in the preceding image.
Item Label Description
1 Handset High quality telephone handset
2 Transfer Transfers the current call
3 Conference Start Conference call
Mo ve u p a nd d own thr ou gh m enu opt io ns a nd ad ju st ri nger volume.
Increase or decrease volume while phone is in use.
4 Call History Display call history menu
5 Redial Dial last number entered
6 Hold Place caller on hold
7 Call Indicator Flashes to indicate incoming calls
8 LCD Screen 2 x 16 character LCD display
9 Response Point Response Point button for voice dialing or voice activated commands
10 Voicemail Retrieve Voicemail
11 Mute Turn Mute on or off during Handsfree or Handset calling
12 Hands Free Place or answer a call without the use of the handset
13 Volume and Menu Navigation
14 Dial / Enter Press to dial manually entered phone numbers
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Phone Operation
Label Description
Answer Call Pick up the handset to answer or press to use Handsfree mode.
Reject Call Press to reject call.
Number Dial Enter the desired number on the keypad and press to conrm (press to correct mistakes).
Voice Dial Press and say the name of the contact to call.
Call Park
During a call, press to park the call. The system assigns the call a number and says Call
<parked call number> parked.
Call Retrieve Press and say Retrieve call <parked call number>.
• Press to park the call, then say Transfer call <parked call number>, and the name of
Call Transfer
the contact to call (for example: Transfer call 1 John Smith).
OR
• Press + ext number + .
Call Hold During a call, press to hold the call. Press again to retrieve the call.
3 Way Conference
During a call with the1st party, press to hold the 1st party and get the dial tone, dial the 2nd party and
press again to start the conference.
Redial Press to redial the last number.
Mute Press to turn Mute on or off during Handsfree or Handset calling
Press to access the following call history options:
1. Missed Calls 2. Received Calls 3. Dialed Numbers 4. Erase Records
Call History
5. Press to access next item.
6. Press # to conrm the item.
7. Press to go back one level.
Press .
Voicemail
• The Automated Receptionist says Welcome to voice mail, please enter your password.
• The default password is 9999.
• Press 1 to listen to the new message or follow the prompts for more options.
Check IP address Press # 47 (IP) # to display the phone IP address.
Logging on to the Response Point Assistant
After the installing the software, perform the following steps to log in to the Assistant:
1. To launch the Microsoft Response Point Assistant, go to Start -> All Programs -> Microsoft Response Point Assistant. The log in
screen displays.
2. Enter the user extension number and the default password 9999.
The DOS-A50 is automatically detected.
3. Click Log On.
In the rst instance of logging on to the Assistant, a security certicate must be
installed to create a secure connection. The following screen displays.
Compare the MAC address on screen with the MAC address attached to the DOSA50.
4. Ensure the MAC addresses are identical. Click Yes to continue.
A reminder to change the default password screen displays.
5. Click OK to complete login.
This publication, including all photographs, illustrations and software, is protected under international copyright laws, with all rights reserved. Neither this publication, nor any of the
material contained herein, may be reproduced without written consent of the manufacturer.
Microsoft, Windows XP, Windows Vista, and Response Point are trademarks of the Microsoft group of companies.
© Copyright October 2007 http://www.syspine.com
Syspine Quick Start Guide Version 1.0
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