1 GENERAL DESCRIPTION................................................................................................................ 5
2 KEY PHONE SPECIFICATIONS.......................................................................................................5
2.1 K
EY PHONE LAYOU T
............................................................................................ 5
K
EY PHONE MODEL COMPARISON
............................................................................... 6
K
EY PHONE
LED....................................................................................................... 6
CO Line LED(Dual Color, Tri Status)................................................................................6
Other Function Keys Display..............................................................................................7
K
EY PHONE RINGING FREQUENCY
.............................................................................. 7
KEY PHONE OPERATION...................................................................................................................... 8
O
UTGOING DIALING
.................................................................................................... 8
Press (0);CO Auto Hunting................................................................................................. 8
Press DSS Key; Directed Trunk dialing.............................................................................. 8
Press #4 + CO Line No.; Directed Trunk Hunting..............................................................9
CO Hot Line Call ................................................................................................................9
Off Hook; CO Auto Hunting............................................................................................... 9
System Speed Dialing Operation ........................................................................................9
System Speed Dialing programming...................................................................................9
Individual Speed Dialing Operation (20 sets)................................................................... 10
Individual Speed Dialing programming............................................................................10
I
NTERCOM CALL
.......................................................................................................11
Common Intercom Call..................................................................................................... 11
Ext. Hot Line Call ............................................................................................................. 11
Ext. Console Calling ......................................................................................................... 11
Attendant Hot Line Call.................................................................................................... 11
W
HILST TALKING FUNCTION OPERATION
................................................................... 12
Normal Call Hold.............................................................................................................. 12
Exclusive Call Hold .......................................................................................................... 12
Retrieve Call From Hold................................................................................................... 13
Auto-Hold by Paging ........................................................................................................ 13
Call Transfer...................................................................................................................... 13
C
ALL ANSWERING
.................................................................................................... 14
Internal/External Call Answering...................................................................................... 14
Internal Call Auto Answer................................................................................................. 14
Call Pick Up: Total 6 Modes............................................................................................. 14
Door-Phone Answering..................................................................................................... 15
Door-Lock Release............................................................................................................ 15
O
PERATION WHILE DIALING BUSY EXTENSION
............................................................ 16
3.5.1 Internal Automatic Recall ........................................................................................ 16
3.5.2 Trunk Queuing..........................................................................................................16
3.5.3 Barge-In.................................................................................................................... 17
3.5.4 Monitoring................................................................................................................ 17
3.5.5 Last Number Redialing ............................................................................................ 17
3.5.6 Automatic Redialing.................................................................................................17
P
AGING FUNCTION
................................................................................................... 18
All Internal & External Zone Paging................................................................................ 18
All Internal Zone Paging................................................................................................... 18
All External Zone Paging..................................................................................................18
Directed Internal Zone Paging .......................................................................................... 18
Directed External Zone Paging......................................................................................... 19
CO Auto-Paging................................................................................................................19
Meet Me Paging................................................................................................................ 19
C
ONFERENCE CALLS
............................................................................................... 20
Secret Conversation Release.............................................................................................20
Conference Calls............................................................................................................... 20
Three-Party Conversation .................................................................................................20
A
DDITIONAL FUNCTION OPERATIONS
......................................................................... 21
Outgoing Dialing Signal Switch (DTMF/ Pulse)..............................................................21
Intercom Call Auto-answering.......................................................................................... 21
Back-ground Music........................................................................................................... 21
Off Hook Call Announcement (OHCA)............................................................................ 22
Baby Monitoring............................................................................................................... 22
Surroundings-Monitoring.................................................................................................. 22
Hotel Account Setting ....................................................................................................... 22
System Data Detection...................................................................................................... 23
Digital Voice Service Setting ............................................................................................ 23
EXT. I
NDIVIDUAL FUNCTION SETTING
......................................................................... 24
Account Code Operation...................................................................................................24
Ext. Call Forwarding......................................................................................................... 24
Individual Ext. Password Protection................................................................................. 25
3.9.4 Standard Function Free Programming ..................................................................... 26
Digital Volume/Frequency Control ................................................................................... 26
Console’s Local Alarm/System Time Setting.................................................................... 27
Other Ext. Alarm Programmed by consoles...................................................................... 27
Common Ext. Local Alarm Setting................................................................................... 28
System’s Program Setting ................................................................................................. 28
Ext. “USER HELP”...........................................................................................................28
Authorization Codes Operation......................................................................................... 28
Leave-message Function Setting....................................................................................... 28
S
YSTEM SERVICE GRADE SETTING
............................................................................ 29
Day/Night Service Switch.................................................................................................29
Manual/Auto Switch Mode...............................................................................................29
C
HARACTERISTIC FUNCTIONS
................................................................................... 30
Calculator Function........................................................................................................... 30
Phone-Book....................................................................................................................... 30
4 SLT FUNCTION OPERATIONS.................................................................................................... 33
4.1 D
IRECTED TRUNK DIALING
................................................................................ 33
4.2 CO A
UTO HUNTING
.......................................................................................... 33
4.3 EXT.
TO EXT. CALLING
...................................................................................... 33
4.4 EXT. C
ONSOLE CALLING
................................................................................... 33
4.5 CO/EXT. ON H
OLD
........................................................................................... 33
4.6 D
OOR PHONE CALLING
.................................................................................... 33
4.7 C
ALL FORWARD PROGRAM/CANCEL
................................................................. 34
4.8 DO-NOT- D
ISTURB PROGRAM/CANCEL
.............................................................. 34
4.9 I
NDIVIDUAL EXT. CIPHER LOCK/CANCEL LOCK (NOTE: CIPHERS TOTAL 3DIGITS
)..34
4.10 EXT. I
NDIVIDUAL SPEED-DIALING
..................................................................... 35
4.11 R
EDIALING OPERATION
................................................................................... 35
4.12 A
CCOUNT CODE OPERATION
.......................................................................... 35
4.13 R
ETRIEVE INTERNAL/EXTERNAL CALL FROM HOLD
.......................................... 35
4.15
EXTENSION ALARM SETTING
......................................................................... 36
4.16 E
XTERNAL CALL PARK OPERATION
................................................................. 36
1
General Description
Thank you for choosing Syscom AV Series Key Telephone System.
This Operation Manual gives clear description of all the steps for Key Telephones operation.
This manual will assist you to achieve telecommunication services & management of the
highest quality, so please spend some time reading this manual in detail and have a good
understanding of the operation steps.
2 Key Phone Specifications
2.1 Key Phone Layout
1) Hook Switch
2) LCD Display
3) DSS Keys
4) Message LED
5) Dial/Redial Key
6) Delete/Speed Dialing Key
7) Select/Transfer/Flash Key
8) Menu/HOLD Key
9) Handsfree LED
10) Confirm/Handsfree Key
11) Micro Phone 20) Handset Speaker
12) UP Key
13) DOWN Key
14) FUNCTION Key
15) Handset Wall
Mount Clip
16) Speaker
17) Calculator
18) Phonebook/names
19) Telephone Receiver
Note: The function key is also used in Phone-Book Function.
21) Handset
22) Handset Microphone
23) Handset Spring-cord Jack
24) Spring Cord
25) Line-cord Jack
26) Spring-cord Jack
27) Table/ Wall Mount Bracket
28) Operations Card
KEY PHONE
Unused
Local Use
Others Use
CO Ringing
CO Transfer
Local Hold
Normal Hold
Other Ext
Normal Hold
Local Hold
Exclusive Hold
Steady Off
Steady
Green
Steady
Red
Red Flash
100ms on/off
RD/GR Flash
250ms R/G
Green
250ms on/off
R
ed
250ms on/off
Green
1Sec
Green
Red
Key Phone Model Comparison (●Available;- Unavailable)
MODEL DESCRIPTION DSS Keys
Hands free
dialing
Hands free
Speaker
OHCA
LCD
Display
Phone
Book
KP20X Standard Phone 15 Keys
●
- - - -
KP20XLB Big LCD Phone 15 Keys
●
- -
●
-
KP20XDB Deluxe Phone 15 Keys
● ● ● ●
-
KP20S Standard Phone 25 Keys
●
- - - -
KP20LB Big LCD Phone 25 Keys
●
- -
●
-
KP10DB Deluxe Phone 25 Keys
● ● ● ●
-
KP70 Deluxe Phone 20 Keys
● ●
-
● ●
Key Phone LED
CO Line LED(Dual Color, Tri Status)
Other Function Keys Display
Key Phone Ringing Frequency
Key Phone Ringing
250ms on/off/on
500ms on/off/on
3S off
1S on 3S off
250ms on/off/on
3250ms off
500ms on/off
250ms on/off/on
2750ms off
Ext. Ringing
Voice Call
Ext. Ringing
Ringing Call
CO Ringing
Common
Hold Recall
Exclusive
Hold Recall
Trunk Queuing
Indicator Ringing
Green Red
Hands free LED
Program
Conf./DND LED
DND
Conf./DND LED
Night Transfer
Auto-redialing
Save LED
Call Forward
Forward LED
Red
250ms on/off
Red
100ms on/off
Red
100ms on/off
Red
100ms on/off
100ms on/off
Red
Key Phone Operation
In the following Operation flow-charts:
※
Characters with textbox indicates operation steps.
※
Characters without textbox indicates status.
Outgoing dialing
Outgoing dialing
DESCRIPTION
1. AV Series System provides two types of signals.
A. DTMF dialing
B. Pulse Dialing
2. System provides One-touch CO Hunting code; Refer to system program in Zone 202.
Defaults: Press “0” to CO auto hunting
Note: When operating “Press (0), CO Auto Hunting”, only can hunt Lines of the
External Zone this Ext. belongs to.
3. All the CO DSS keys of SYSCOM AV Series” are dual Color, Tri status LED.
Green Light: Local Ext. Use
Red Light: Other Ext. Use
Press (0);CO Auto Hunting
Note: When all CO are busy, the local phone gives a busy tone, and the LCD Key phone
displays ”Your CO Busy！”
Press DSS Key; Directed Trunk dialing
Auto CO Access
Hear Dial Tone
Dialing
On Hook
Off Hook
On Hook
Off Hook
Hear Dial Tone
Dialing
Press #4 + CO Line No.; Directed Trunk Hunting
CO Hot Line Call
Refer to system program in Zone 508.
Off Hook; CO Auto Hunting
Refer to system program in Zone 240.
◎
Program
◎
To Cancel
Note: After programming the function of “Off hook to Auto hunt CO”, you should press
“SPK” Key before calling an Extension.
System Speed Dialing Operation
Regular & console operator handset
System Speed Dialing programming
Console operator handset only
Cancel the above function
CO Line No.
On Hook
Off Hook
Hear Dial Tone
Dialing
Auto dialing the CO Phone No.
Programmed with Zone508
Off Hook
Start-using “Off hook to auto hunt CO”
On Hook
Off Hook
Dialing system SPD number
3 digits SPD code
On Hook
3 digits SPD code
Telephone number
Next speed dial code
o
r
To leave
Individual Speed Dialing Operation (20 sets)
Regular & console operator handset
Individual Speed dialing code has two types and total 20 sets.
A. Numeric Key (0~9) 10 sets
B. DSS Key (DSS01~DSS10) 10 sets
Note: Add 0 as per programmed Numeric Key (0~9) for the individual numeric speed dial
operation.
Individual Speed Dialing programming
Console Operator handset
Regular handset
On Hook
or
Telephone number
Next speed dial code
o
r
To leave
or
Numeric Key (00~09)
On Hook
Off Hook
Dialing individual SPD number
Directed CO
On Hook
or
Numeric key (0~9)
Telephone number
Next speed dial code
o
r
To leave
Intercom Call
Intercom Call
DESCRIPTION
1. AV Series system provides two kinds of Call Methods, programmed with Zone 207.
A. Voice Call
B. Ringing Call ---------- Default
2. During intercom operation, press
“＊”
to change the call method.
3. AV Series system provides two kinds of Ext. Dial Tone, programmed with Zone 208.
A. Constant Tone ---------- Default
B. Desultory Tone
4.During Intercom Call, LCD display as:
A. Caller’s Ext. LCD: Receiver’s Ext. No. and in-use status
B. Receiver’s Ext. LCD: Caller’s Ext. No.
Common Intercom Call
Ext. Hot Line Call
Refer to system program in Zone 508.
Ext. Console Calling
Refer to system program in Zone 201.
Attendant Hot Line Call
Refer to system program in Zone 505-ST-IP=4.
Dial Ext. No. / Ext. appointed DSS Key
On Hook
Off Hook
Auto call the attendant
On Hook
Off Hook
Auto dialing the Ext. No.
Programmed with Zone508
Off Hook
Auto call the attendant
Off Hook
Whilst Talking Function Operation
Whilst Talking Function Operation
DESCRIPTION
SYSCOM AV Series Systems have many innovations in Key Phone operations. Please
contact your SYSCOM representative for a suitable Program.
E.G.:
1. Auto-Hold by paging: Press “PAGE” Key whilst talking, system will automatically
hold the line.
2. Auto-Transfer by Answer-paging: Paging to auto-hold the line; After answering
paging, the call will be auto-transferred to the answering-page Ext.
3. Auto Pick-Up.
4. Using Calculator whilst talking.
Normal Call Hold
The other side can hear music-on-hold.
Every Ext. Phone can retrieve this on-hold CO/Ext. Line.
Note: At that moment, the on-hold CO./Ext. line DSS Key’s LED begins to flash.
Exclusive Call Hold
Refer to system program in Zone 242; the other side can hear music-on-hold,
Only the local phone can retrieve this on-hold CO/Ext. Line.
Note: When on Exclusive Hold, the on-hold CO/Ext. line’s DSS Key LED flashes slowly.
Whilst Talking
Call Hold (The other side
can hear music-on-hold)
Exclusive Hold (The other side
can hear music-on-hold)
Whilst Talking
Retrieve Call From Hold
Pick up the on-hold CO/Ext. Line and answer the call.
Retrieve◎ Internal Call: Hold/Exclusive Hold
◎
Retrieve External Call: Hold/Exclusive Hold
Note:
Normal Hold Answer: Every Ext. Phone can retrieve this on-hold CO/Ext. Line.
Exclusive Hold Answer: Only the local phone can retrieve this on-hold CO/Ext. Line.
Auto-Hold by Paging
This function is especially for AV Series Systems.
Call Transfer
Transfer the current call to other Ext.
◎
Direct Transfer
◎
Indirect Transfer
◎
Auto-Transfer by Answer-paging
The DSS Key which the
On hold Ext. No. belongs to
Answer the on hold call
Off Hook
#401~#4XX Directed CO Line
The DSS Key which the
On hold CO Line belongs to
Off Hook
Answer the on hold call
Auto-Hold the on talk Line
Whilst Talking
Call Transfer
Ext. No.
Whilst Talking
Call
Transfer
Answer RightExt. No.
Whilst Talking
Answer paging
Call AutoTransfer
Whilst Talking
On Hook
Call Answering
Call Answering
DESCRIPTION
There are 5 types of Call Answering as below:
1. Internal Call Answer
2. External Call Answer
3. Door Phone Answer
4. Answer paging (Refer to Chart 6)
5. Special Answer Call Pick Up
Internal/External Call Answering
Internal Call Auto Answer
Only the key phones with hands free speaker have this function.
Note: Press “at/mic” Key to cancel the Internal Call Auto Answer.
Call Pick Up: Total 6 Modes
◎
Group Call Pick-Up: Pickup a ringing extension within your work group.
(External/Internal Calls)
◎
General Call Pick-Up: Pickup any extension in the system. (External/Internal Calls)
◎
Directed Group Pick-Up: Pickup a ringing extension within the directed group.
(External/Internal Calls)
Ext. Phone Ringing
Hans free Speaker
A
nswer the Call
Off Hook
“at/mic” LED
On (Red Light)
Internal Call
Auto Answer
On Hook
Ext. within other
Group ringing
Directed Group
Pick-Up
*
2
Group No. of the
ringing Ext.
1~8
Off Hook
◎
Directed Ext. Pick- Up: Pick up a directed ringing extension. (External/Internal Calls)
◎
Directed CO Line Pick-Up: Pick up the call of the directed CO Line.(External/Internal)
◎
CO Line Auto Pick-Up: Refer to system program in Zone 506-ST-06.
Door-Phone Answering
Door-Lock Release
◎
Door-lock Release while on Door Phone call
◎
System directly releases Door-lock (#61 means release the 1st Door Lock, #62
means release the 2nd Door Lock.)
*
On Door Phone call
Door-Lock Release
Other Ext. ringing
Directed Ext.
Pick-Up
*
2
Ringing Ext. No.
Off Hook
Directed CO
Line Pick-Up
*
2
Ringing CO
Line No.
Any CO Call in
Off Hook
CO Line Auto Pick-Up
Any CO Call in
Off Hook
Door Phone Ringing
Ext. Ringing
Door Phone Answering
Off Hook
Off Hook
Door-Lock Release
On Door
Phone Call
Operation while Dialing Busy Extension
Operation while dialing busy extension
DESCRIPTION
Many functions of AV Series products should be coordinated with System Program
setting, so please contact your SYSCOM representative for a suitable Program.
3.5.1 Internal Automatic Recall
While calling an extension and hearing busy Tone, you may use the function “Internal
Automatic Recall”.
◎
Leave-message: coordinated with system program in Zone 500, 501.
Note:
1. The “MSG” LED of the “Extension with message” (Receiver) will flash; at that time,
LCD phones will display the message information.
2. After finishing leaving message, system will Automatically Recall the Caller’s Ext. and
remind the Receiver’s Ext. as soon as the receiver’s Ext. has released the line.
3. Leaving-message has different grades (refer to system program in Zone 504-ST-IP=3).
It only can takes effect from the superior level to the subordinate level or between
equivalent levels.
◎
Answering the leave-message
3.5.2 Trunk Queuing
While accessing a trunk and hearing busy tone, you may use the function of “Trunk
Queuing”.
System will call the extension which has queued the trunk as soon as the queued trunk
becomes idle; at that time, the extension can use this trunk line by Off-Hook.
Call an Ext.
Receiver’s Ext.
Bus
y
/No Answe
r
Finished Leaving Message
Receiver’s Ext.
MSG LED Flash
Call back the Caller’s Ext.
Off Hook
Hunt CO
Finished Trunk Queuing
Hearing
Busy Tone
3.5.3 Barge-In
Refer to system program in Zone 504-ST-01.
Note:
1. Barge-In has different levels. The superior level can leave message for the subordinate
level, as well as the equivalent levels can leave messages for each other.
2. It gives a warning tone when barge-in.
3. System provides Tri-Parties conference function after barge-in.
3.5.4 Monitoring
Refer to system program in Zone 504-ST-02.
Note:
1. Monitoring has different levels. The superior level can monitor the subordinate level,
but equivalent levels cannot monitor each other.
2. It gives no signal when monitoring.
3.5.5 Last Number Redialing
Note: When redialing the last number, system auto hunts CO Line.
3.5.6 Automatic Redialing
Dialing the telephone No. repeatedly
Note:
1. Refer to system program in Zone 120, 121,123 for setting the auto-dialing times,
dialing waiting time and auto-dialing alternate time.
2. When operating this function, the “save” LED flashes quickly.
Auto hunting CO and redialing
On Hook
Off Hook
Called Party Busy/no answer
Automatic Redialing
OPER
Call an Ext./Hunt CO
Barge In
Hearing
Busy Tone
Monitoring
OPER
Call an Ext./Hunt CO
Hearing
Busy Tone
Paging Function
Paging
DESCRIPTION
1. AV Series Systems provide one-touch function for Paging.
2. AV Series Systems provide 5 types of traditional paging modes.
3. AV Series Systems also provide one type of special paging function: CO Auto Paging.
4. Paging function starts with an Indicator Tone lasting 1sec.
All Internal & External Zone Paging
Note:
“
Page” Key can be set as “All Internal & External Zone Paging”.
Refer to System Program in Zone 500.
All Internal Zone Paging
Note:
“
Page” Key can be set as “All Internal Zone Paging”.
Refer to System Program in Zone 500.
All External Zone Paging
Note:
“
Page” Key can be set as “All External Zone Paging”.
Refer to System Program in Zone 500.
Directed Internal Zone Paging
Max: 8 Groups. Refer to “Internal-Grouping”
All Internal & External
Zone Paging
Off Hook
All Internal Zone Paging
Off Hook
All External Zone Paging
Off Hook
Directed External Zone Paging
Max: 8 Groups. Refer to “External-Grouping”
CO Auto-Paging
Coordinated with Voice Service Card
Note:
1. This function must be coordinated with Voice Service Card.
2. After the voice service answers the incoming external call, a page-password is needed
for “CO Auto-Paging” function.
3. After entering the correct page-password, you can hear a paging Indicator Tone.
4. Refer to system program in Zone 301 IP=5 for page-password setting.
5. CO Auto Paging is to page all internal & external zones.
Meet Me Paging
Note: Refer to system program in Zone 506-ST-IP=8 for “Off-Hook to auto answer
paging” function setting of Individual Ext.
Hearing Paging
Answer Paging
Off Hook
Directed Internal
Zone Paging
Internal Zone
Number (1~8)
Off Hook
Directed External
Zone Paging
External Zone
Number (1~8)
Off Hook
CO Call in
CO Auto
Paging
V
oice Service
Answer
Page-Password
Conference Calls
Secret Conversation Release/Conference Calls/Three-party Conversation
DESCRIPTION
1. Secret Conversation Release: Ext. whilst talking with Ext. /CO, permits a 3rd party
extension to join the conversation.
2. Conference Calls: Ext. whilst talking with Ext. /CO, calling other Ext. /CO to join the
conversation.
3. Tri-parties Conversation: Ext. whilst talking with Ext. /CO, talking with other two CO
lines by turn.
Secret Conversation Release
After Internal/External Secret Conversation is released, any other extensions can join the
conversation by calling the extension which has operated this function.
Note: Secret Conversation Function permits one extension to join the conversation
without level control.
Conference Calls
Maximum of three (3) Parties
Note: Conference Calls Function permits “2 Ext. & 1 CO”, “1 Ext. & 2 CO” or “3 Ext.” to
have a conversation.
Three-Party Conversation
This function permits an extension to talk with two CO lines by turns.
Ext. talk with CO/Ext.
Secret Conversation Release
Talk with an Ext.
Conferencing
Call another Ext./CO
Talk with a CO
3-Parties
Converse
Call another CO
Switch between
2 External calls
Additional Function Operations
Other Function Operations
DESCRIPTION
Additional functions include: Outgoing Dialing Signal Switch, Intercom Call
Auto-answering, Back-ground Music, OHCA Enable, Baby Monitoring, Surroundings
Monitoring, System Data detection, Voice Service Setting……
Outgoing Dialing Signal Switch (DTMF/ Pulse)
Only provides changing Pulse signal to DTMF signal
Intercom Call Auto-answering
Key Phone with hands free Speaker provides this function.
◎
Auto-Answering Enable
◎
To Cancel
Back-ground Music
◎
Back-ground Music Enable
◎
To Cancel
Note: System allows selection of Internal or External Back-ground music.
Key phone plays the Back-ground Music
On Hook
Key phone plays the
Back-ground Music
Cancel playing the Music
Pulse Signal changes to DTMF
Hunt CO
Intercom Call Auto-answering Enable;
“SPK” LED On
Off Hook
Cancel Auto-Answering;
“SPK” LED Off
Auto-answering Enable
Off Hook Call Announcement (OHCA)
Only Phones with hands free Speaker permit this function.
Note: An OHCA Phone’s Conversation-Circuit includes one set of Handset and one set of
Microphone Speaker.
Baby Monitoring
Note:
1. After Baby-room Ext. (with hands free speaker) is listening-enabled, any other
extension can monitor the baby-room by calling the baby-room Ext.
2. Baby Monitoring enable without Grade Control. This function will be cancelled by lifting
Off-hook the baby-room Ext.
Surroundings-Monitoring
Refer to system program in Zone 506-ST-07, 504-ST-02.
Note:
1. Only Phones with hands free Speaker permit this function.
2. Surroundings-Monitoring enable is under Grade Control.
Hotel Account Setting
Only Consoles provide this function.
◎ Check In
◎
Check Out
Baby-room Ext.
Off Hook
Baby Monitoring
Enable
Dial Ext. No.
On Hook
Dial Ext. No.
On Hook
Call an Ext. with OHCA
OHCA Enable
Hearing
Busy Tone
Call the Ext.
to be
monitored
SurroundingsMonitoring Enable
Off Hook
System Data Detection
Only LCD Phones permit this function.
Note: During the System Data Detection, different systems give different messages by
pressing “TRF/FL” key continuously.
◎
LCD Displays as below:
Digital Voice Service Setting
Note: If you have any queries on voice setting, recording, planning or usage, please
contact your SYSCOM representative for assistance.
Soft Version
System Brand
System Model: AV-20/AV-48/AV-64/AV-96/AV-256
System Program Status: (S: programmed not, U: programmed)
Local Ext. Port
SYSCOM AV-XXX X
VER:NNN PORT:NN
System Data Detection
On Hook
Ext. Individual Function Setting
Ext. Individual Function Setting
DESCRIPTION
Ext. Individual Function includes: Account Code, Ext. Call Forwarding, Ext.
password-protection and other common-use optional settings.
Account Code Operation
Refer to system program in Zone 403.
Note: Local Telephone sends out a warning tone for password error.
At the same time, LCD displays “Restricted”.
Ext. Call Forwarding
Total are five modes of Call Forward.
◎
Call Forward--All: All Call Forward diverts all incoming calls to the directed Ext.
◎
Call Forward--Busy: Busy Call Forward diverts calls immediately when your
extension in busy or in Do-Not-Disturb Mode.
◎
Call Forward--No Answer: No Answer Call Forward diverts calls which are
unanswered after a specified period of time.
Enter Account Code
Auto hunting CO;
Can access a Restricted Line
On Hook
Ext. No.
DSS Key
Finished Setting
On Hook
Ext. No.
DSS Key
Finished Setting
On Hook
Ext. No.
DSS Key
Finished Setting
On Hook
◎
Call Forward--Busy/No Answer:
◎
Call Forwarding Follow Me: This function permits you to place your forwarding
instructions from other extension to your own extension.
◎
Cancel Call Forwarding: To cancel any mode of Call-Forward.
Individual Ext. Password Protection
◎
Program
◎
To Cancel
◎
To Cancel Once: Cancel the Ext. Password Protection once. After using, the
extension goes back to Password Lock.
Ext. No.
DSS Key
Finished Setting
On Hook
Ext. No.
DSS Key
Finished Setting
On Hook
Local Ext. No.
Finished Setting
On Hook
Password
On Hook
Finished Setting
On Hook
Original
Password
Finished Setting
On Hook
Original
Password
Finished Setting
3.9.4 Standard Function Free Programming
◎
Standard Function “One-Touch” Setting: to define DSS16~25 as Individual
one-touch function key.
◎
Program
Note: Maximum 5 steps can be programmed.
◎
To Cancel
◎
One-Touch Function Defined by System: Refer to system program in Zone 500.
Digital Volume/Frequency Control
◎
Ext. Ringing Volume Adjustment: 8 different Volume levels.
◎
Speaker Volume Adjustment: 8 different Volume levels.
◎
Handset Volume Adjustment: 8 different Volume levels.
◎
Ext. Ringing Frequency Adjustment: 9 different frequencies.
Note: 1. Whilst adjusting the Ext. ringing frequency, the Ext. will ring as per the selected
ringing frequency.
2. The Ext. will ring as per the selected ringing frequency after finishing setting.
3. The system program Zone 504-ST-05 can also change the ringing frequency.
On Hook
DSS Key 16~25
Function Steps Setting
Finished Setting
Cancel Setting
The DSS Key which to
be canceled Setting
On Hook
On Hook
Finished Setting
On Hook
Finished Setting
On Hook
Finished Setting
On Hook
Finished Setting
Console’s Local Alarm/System Time Setting
An LCD phone is recommended to be used as a console.
※
: “9” means to adjust the console’s Local Alarm Clock;
“# “means to adjust the System Time.
Note:
1. LCD Display for “Console’s Local Alarm Clock setting”:
2. LCD Display for “System Time Setting”:
Other Ext. Alarm Programmed by consoles
Note: LCD Displays as Chart 3.9.6 (LCD Display for “Console’s Local Alarm Clock setting”).
Alarm “Minute” Setting: 00~59
Alarm “Hour” Setting: 00~23
Setting Value: 01~03
Alarm Duration Setting:
00: Means Cancel Alarm Setting
01~98: Means Alarm Duration, Unit: 1 Minute
99: Means Morning Call
User Alarm PP
MM:NN SS
System Setting Cursor
System Time “Minute” Setting: 00~59
System Time “Hour” Setting: 00~23
System Time “Week” Setting: 1~7
System Time “Year” Setting: 00~99
System Time “Day” Setting: 01~31
System Time “Month” Setting: 01~12
System Program Zone Item
304 M/D/Y W T PP
MM/NN/YY W MM:NN
On Hook
Enter Setting
Value
Enter Setting
Value
Finished
Setting
Enter Ext. No. /
Setting Value
On Hook
Finished Setting
Common Ext. Local Alarm Setting
LCD Displays as Chart 3.9.6 (LCD Display for “Console’s Local Alarm Clock setting”).
System’s Program Setting
Please refer to Zone 301 P=1 for System Program Entering Password setting.
Note: Please refer to the “System Program Manual” for System Program Details.
Ext. “USER HELP”
Note: 1. Press “0” after entering; LCD displays “USER HELP” of the current function.
2. Press “#” after entering; LCD displays “USER HELP” of the next function.
3. Press”＊” after entering; LCD displays “USER HELP” of the previous function.
Authorization Codes Operation
Refer to system program in Zone 301 IP=4.
Note: Operating an Authorization Code gives access to a restricted CO line without
Accounting.
Leave-message Function Setting
Refer to system program in Zone 500, 504-ST-03.
Note: 1. There are totally 9 types of Leave-message Status; A superior level can leave
message for a subordinate level, as well as the equivalent levels can leave
messages for each other.
2. The “MSG” LED of the Extension with message will flash; at the same time, LCD
displays the message information.
3. The setting of SLT Leave-message should be coordinated with system program
in Zone 245.
On Hook
Enter Setting
Value
Finished Setting
No Password Protection,
Press “save” Key directly
Enter Password
Finished Setting
On Hook
Enter “USER HELP”
On Hook
Hunt CO
CO Auto
Hunting
Enter Authorization
Code
On Hook
Enter Setting
Value
Finished
Setting
MSG Status
Select
System Service Grade Setting
System Service Grade Setting
DESCRIPTION
1. Only consoles can use this function. (Refer to system program in Zone 306)
2. System Service Grade includes:
＊ Day Service
＊ Night Service
3. There are 2 modes to switch the service grade:
＊ Auto Switch Mode
＊ Manual Switch Mode
4. System Service Grade Setting can change:
＊ Extension Toll Control Mode, CO Line Ringing Mode, Extension Pick-Up CO Line
Mode, DISA Mode……
Day/Night Service Switch
Note: 1. In Day/Night Service Switch Mode, Press “TRF/FL” Key to switch the Day/Night
Service Mode.
2. Day/Night service switched with an indicator Tone.
3. Press “SPK” Key to exit setting status.
Manual/Auto Switch Mode
Auto Mode refers to system program in Zone 306.
Note: 1. In Manual Mode, you can switch the Day/Night Service Mode at any time.
2. In Auto Mode, you should program the Day/Night Service; refer to Zone 306.
※
LCD displays “AUTO”, means Day/Night service auto switch; “conf/dnd” LED flashes quickly.
※
LCD displays “Manual”, means Day/Night service manual switch; “conf/dnd” LED flashes
slowly.
......
On Hook
Day/Night
Switch
Day/Night
Switch
.......
On Hook
Manual/Auto
Switch
Manual/Auto
Switch
Characteristic Functions
Characteristic Functions
DESCRIPTION
1. Calculator Function
System provides Calculator Function under all status.
2. Phone-Book Function
(1) Missed: Missed Calls
(2) Received: Received Calls
(3) Dialed : Dialed Calls
(4) Search Name: Search the Directory by entering Name
(5) Search Number: Search the Directory by entering Phone Number
(6) Add Contact: Add/Edit Contact
Calculator Function
◎
Operate
◎
Exit
Phone-Book
◎
Enter/Exit Phone-Book
◎
Select Needed Entry
Menu Content:
(1) Missed: Missed Calls
(2) Received: Received Calls
(3) Dialed: Dialed Calls
(4) Search Name: Search the Directory by entering Name
(5) Search Number: Search the Directory by entering Phone Number
(6) Add Contact: Add/Edit Contact
Main Menu
Status
Enter Searching
or Operation
Select the
Needed Entry
All Status
Use Calculator
Calculator Use
Cancel
Enter Main Menu
......
Exit
On Hook
◎
Missed/Received/Dialed Calls
◎
Search Name
Note: LCD Displays “No Numbers” in the 2nd Row when no similar number found.
◎
Search Number
Note: LCD Displays “No Numbers” in the 2nd Row when no similar number found.
Missed/Received/Dialed
Searching Status
Thumb Through
the Phone No.
Delete the current No.
Dialing the current No.
Added to the directory
(
Refer to “Add/Edit Contact)”
“Search Name”
Inquire Status
Enter Name by Pressing Corresponding Numeric Keys
Thumb Through
the Similar Names
Move the cursor to
the next Characte
r
Complete
Number Research
Status
Delete the Current Character
Dialing the current
Corresponding Phone No.
Enter Inquiring Number by Pressing Numeric Ke
y
Delete the Current Character
Dialing the current Number
Complete
Number
Thumb Through
the Similar Numbers
“Search Number”
Inquire Status
◎
Add/Edit Contact
◎
Edit Similar Numbers
“Add Contact”
Edit Status
Move the Cursor
Select Edit Object
(
Name/Numbe
r
)
Enter Edited Name/Numbe
r
by pressing Numeric Keys
Delete the Current Character
Save Number
Go on Editing
Go back to the Main Menu
Thumb Through
the similar Numbers
Delete the Current Number
Dialing the current Number
Edit the current Number (“Add contact”)
Complete Number
Research Status
4 SLT Function Operations
SLT Function Operations
DESCRIPTION
All SYSCOM AV series Systems provide SLT standard ports which can be connected
to any SLT-Port products.
E.G.: Wireless SLT, MODEM, FAX, Recorder\ Auto attendant, Voice Mail……
4.1 Directed Trunk Dialing
4.2 CO Auto Hunting
4.3 Ext. to Ext. Calling
4.4 Ext. Console Calling
4.5 CO/Ext. On Hold
4.6 Door Phone Calling
01~XX
CO Line No. Dialing
Off Hook
Auto Hunt CO
Off Hook
Dialing
Ext. No.
Station Dialing
Off Hook
Console Calling
Off Hook
Hook Flash
On hold the current CO/Ext. Calls
Whilst Talking
Calling the 1st Door Phone
Calling the 2nd Door Phone
Off Hook
4.7 Call Forward Program/Cancel
◎
Program
◎
To Cancel
4.8 Do-Not- Disturb Program/Cancel
◎
Program
◎
To Cancel
4.9 Individual Ext. Cipher Lock/Cancel Lock (Note: Ciphers total 3digits)
Cipher setup and cancel are the same Operation Steps.
Call Forward--Busy
Ext. No.
Call Forward--No Answer
Ext. No.
Call Forward--Busy/No Answer
Ext. No.
Call Forwarding--Follow Me
Ext. No.
Call Forward--All
Ext. No.
Off Hook
Local Ext. No.
Cancel Call-Forward
Off Hook
DND Programmed
Off Hook
DND Cancelled
Off Hook
Put into
Cipher
Release Lock
Once
Auto Hunt CO
Off Hook
Ext. Lock/Cancel Lock
Off Hook
Put into
Cipher
4.10 Ext. Individual Speed-Dialing
Speed-dial Code: Program: 0~9 Operate: 00~09
◎
Program
Note: CO Line No. -00: Any CO Line
01: CO Line 1
02: CO Line 2
◎
Operate
4.11 Redialing Operation
4.12 Account Code Operation
Refer to system program in Zone 403.
4.13 Retrieve Internal/External Call From Hold
Speed-Dial Code
0~9
CO Line No.
Off Hook
CO Telephone No.
Finished Setting
00~99
Auto Hunt CO; Dialing
Off Hook Speed-Dial Code
Auto Hunt CO; Redialing
Off Hook
Account Code
Auto Hunt CO
Dialing
Off Hook
Retrieve Internal/External
Call from Hold
Off Hook
4.14 Conference Calls/Tri-Parties Converse
4.15 Extension Alarm Setting
To cancel Alarm, Enter the setting value 000000.
Note: Setting Value total are 6 Digits
1~2 Digits: HH Setting (24 Hours); 00~23
3~4 Digits: MM Setting; 00~59
5~6 Digits: Alarm Time Setting
00: Means Cancel Alarm Setting
01~98: Means Alarm Duration, Unit: 1 Minute
99: Means Morning Call
4.16 External Call Park Operation
When an SLT receives an external call, put it into CALL PARK, then you or anyone else
can answer it from any other phone.
Call Park is similar to placing a call on hold, but you retrieve the call by dialing a code
(Call Park No.), rather than by pressing a line button.
◎
External Call Park
AV Series System provides 10 CO Line Call Parks;
Each Call Park can be put into one CO Line Call at one time.
◎
Call Park Pick-Up
HOLD
Operation
Talk with
an Ext.
Call another
Ext./CO
Conferencing
Tri-Parties
Converse
Talk with
a CO
HOLD
Operation
Call another CO
HOLD
Operation
Switch Between
2 External Calls
Setting Value
(6 digits)
Off Hook
Finished Setting
External
Call Park
Call Park No.
0~9
HOLD
Operation
Talk with
a CO
Call Park Pick-Up
Off Hook
Call Park No.
0~9
AV Series
Key Phone Operation Manual
DOC : Key Phone Operation Manual
Edition Version: 1.0
Editor : Sherry Wang
Date : 2005/12/01
Loading...