Syquest SYJET INTERNAL EIDE User Manual

®

1.5 GB Internal EIDE

Removable Cartridge Disk Drive

Installation Guide for

PC Compatible Systems

Welcome to SyQuest

®

Thank you for buying a SyQuest removable cartridge hard drive, a truly
unique combination of powerful features and performance. Our goal is to
make your drive an invaluable asset for years to come, starting today. If you
have questions or need assistance installing your drive, contact SyQuest at
one of the numbers listed below.



1997 by SyQuest Technology. All rights reserved. This document and all
material contained in it are copyrighted. The document may not be copied,
in whole or in part, without the written consent of SyQuest Technology.

SyQuest® Technology is located at 47071 Bayside Parkway, Fremont, CA 94538-6517.
SyQuest’s main phone number is 510-226-4000, which has a 24 hour automated system.
You can also contact the sales or technical assistance numbers for your area listed below.

Sales

U.S.A. Voice:

France Voice: [phone]

Germany Voice: [phone]

Japan Voice: [phone]

Singapore Voice: [phone]

United
Kingdom

1-800-245-CART (2278)
Email: [e-mail]

Fax: [phone]

Fax: [phone]

Fax: [phone]

Fax: [phone]

Voice: [phone]
Fax: [phone]

Technical Assistance

FTP
World Wide Web

Email [e-mail]

U.S.A. and Canada
Monday - Friday

Saturdays & Holidays
Sundays

Fax
BBS
Fax on Demand

France Voice: [phone]

Germany Voice: [phone]

Japan Voice: [phone]

Singapore Voice: [phone]

United
Kingdom

ftp://ftp.syquest.com
http://www.syquest.com

1-510-226-5400
5 a.m. - 7 p.m. Pacific Time

7 a.m. - 5 p.m. Pacific Time
8 a.m. - 4 p.m. Pacific Time

1-510-226-4110
1-510-656-0473
1-510-226-4120

Fax: [phone]

Fax: [phone]
BBS: [phone]

Fax: [phone]

Fax: [phone]
Voice: [phone]

Fax: [phone]

ii

Contents

Chapter 1: Getting Started

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1

Basic Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3

For Less Experienced Installers . . . . . . . . . . . . . . . . . . . . . . . . .1-3

For More Experienced Installers . . . . . . . . . . . . . . . . . . . . . . . .1-3

Required Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-4

Required Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5

Required Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6

Safety Practices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6

Chapter 2: Installing the SyJet EIDE Drive

Prepare Your SyJet Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2

Prepare Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4

Open Up Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-5

Verify Your EIDE/IDE Configuration . . . . . . . . . . . . . . . . . . . . . . . .2-8

Decide Where To Install the SyJet Drive . . . . . . . . . . . . . . . . . . . .2-10

Prepare the Mounting Bay and Cabling . . . . . . . . . . . . . . . . . . . . .2-13

Set Jumpers on EIDE Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-16

Mount the SyJet Drive in the Bay . . . . . . . . . . . . . . . . . . . . . . . . .2-20

To Install in a 5.25-Inch Bay . . . . . . . . . . . . . . . . . . . . . . . . .2-20

To Install in a 3.5-Inch Bay . . . . . . . . . . . . . . . . . . . . . . . . . .2-21

Connect the Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-24

Close Up Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-26

iii

Verify Your SyJet Drive Installation . . . . . . . . . . . . . . . . . . . . . . . 2-27

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-29

Here Are the CMOS Parameters

. . . . . . . . . . . . . . . . . . . . . 2-32

Chapter 3: Installing the SyQuest EIDE Software

Windows 95 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

DOS Products and Windows 3.1x . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

Windows NT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

OS/2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Chapter 4: Ejecting a Cartridge

With Power to the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

Without Power to the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

Appendix A: Using the SyQuest Utilities

SyJet Cartridge Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-2

SyJet Drive Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-3

Appendix B: Managing Drive Letters Under

Windows 95

Whether To Partition Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . .B-1

Creating a Non-Partitioned Cartridge . . . . . . . . . . . . . . . . . . . . . . .B-3

Changing a Windows 95 Drive Letter . . . . . . . . . . . . . . . . . . . . . . .B-4

iv

List of Figures

Figure 1-1 Examples of EIDE and IDE Controllers . . . . . . . . . . . . . . .1-2

Figure 1-2 Tools Needed for Installation . . . . . . . . . . . . . . . . . . . . . .1-6

Figure 2-1 SyJet Drive Package Contents . . . . . . . . . . . . . . . . . . . . . .2-2

Figure 2-2 SyJet Drive Front View (with mounting boot) . . . . . . . . . .2-3

Figure 2-3 SyJet Drive Rear View (with mounting boot) . . . . . . . . . . .2-3

Figure 2-4 Finding an Unused Mounting Bay . . . . . . . . . . . . . . . . . .2-4

Figure 2-5 Removing the Cover of Your Computer

(desktop model) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-6

Figure 2-6 Typical Tower PC Components . . . . . . . . . . . . . . . . . . . .2-7

Figure 2-7 40-pin EIDE Ribbon Cable Attached

to the Computer’s Motherboard . . . . . . . . . . . . . . . . . . . .2-8

Figure 2-8 40-pin EIDE Ribbon Cable Attached

to an EIDE Add-On Card . . . . . . . . . . . . . . . . . . . . . . . . .2-9

Figure 2-9 Eighteen-inch EIDE Cable With Three Connectors . . . . . .2-14

Figure 2-10 Using the Jumper Pins Correctly . . . . . . . . . . . . . . . . . . .2-16

Figure 2-11 Jumper Positions on Most SyJet Drives (rear view) . . . . .2-17

Figure 2-12 Jumper Positions on Some SyJet EIDE Drives

(underside view) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-18

Figure 2-13 Removing the Mounting Boot and Three Screws

(front view) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-22

v

Figure 2-14 Mounting the Drive in a 3.5-inch Mounting Bay . . . . . . . 2-23

Figure 2-15 Close-up View of Cables Connected to the SyJet Drive

(showing drive in 5.25-inch mounting boot) . . . . . . . . . 2-24

Figure 2-16 Connecting the Cables (showing 5.25-inch mount) . . . . . 2-25

Figure 2-17 DC Power Connector (end view) . . . . . . . . . . . . . . . . . . 2-25

Figure 2-18 Y Power Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-26

Figure 2-19 Positioning the Cartridge and Opening the Drive Door

(installed view) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-27

Figure 2-20 Inserting the Cartridge (installed view) . . . . . . . . . . . . . . 2-27

Figure 2-21 Observing the Drive Activity LED (installed view) . . . . . 2-28

Figure 4-1 Pressing the Eject Button (installed view) . . . . . . . . . . . . . 4-2

Figure 4-2 Pulling a cartridge out without power

(installed view) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

vi

Safety Standards

This product meets the following national and international
regulations:

•

UL 1950 Standard for Safety of Information Processing and
Business Equipment

•

UL Standard for Safety of Information Technology

•

CSA C22.2 No. 154 Data Processing Equipment

•

CSA C22 No. 220 Information Processing Equipment

•

IEC 435 Safety Requirements for Data Processing Equipment

•

IEC 380 Safety of Electrical Energized Office Equipment
IEC 950 Safety of Information Technology Equipment in Electrical

•

Business Equipment

•

VDE 0871/1984

•

VFG 243/1991

Disclaimer

SyQuest Technology makes no warranty of any kind with regard to
this material, including, but not limited to, implied warranties of
merchantability and fitness for a particular purpose. SyQuest
Technology shall not be liable for errors contained in this document
or for incidental or consequential damages in connection with the
furnishing, performance, or use of this information.

The information contained in this document is subject to change
without notice. The contents of this document may be revised
without prior notice.

SyQuest Technology also reserves the right to make changes and/or
improvements to its products without incurring any obligation to
incorporate such changes or improvements in units previously sold
or shipped.

vii

FCC Warning

This equipment generates and uses radio frequency energy and, if
not installed and used properly, that is, in strict accordance with the
manufacturer’s instructions, may cause interference to radio and
television reception. It has been type-tested and found to comply
with the limits for a Class B computing device in accordance with
the specifications in Subpart J of Part 15 of FCC Rules, which are
designed to provide reasonable protection against interference in a
residential installation. However, there is no guarantee that
interference will not occur in a particular installation. If this
equipment does cause interference to radio or television reception,
which can be determined by turning the equipment off and on, try
to correct the interference by one or more of the following
measures:

Reorient the antenna.

•

•

Relocate the equipment with respect to the receiver.

•

Move the equipment away from the receiver.

•

Plug the equipment into a different outlet so that equipment and
receiver are on different branch circuits.

If necessary, consult your dealer or an experienced radio/television
technician for additional suggestions. The booklet entitled

Identify and Resolve Radio-TV Interference Problems,

the Federal Communications Commission, may be helpful. This
booklet, Stock No. 004-000-003454, is available from the U.S.
Government Printing Office, Washington, DC 20402.

How to

prepared by

viii

Notice

SyQuest is a registered trademark in the United States and certain
other countries. SyJet is a trademark of SyQuest Technology, Inc.
IBM, PC-DOS, MS-DOS, Windows, Windows NT, OS/2, Novell DOS,
Macintosh, and UNIX are registered trademarks of other companies.

The SyJet removable cartridge disk drive is covered by one or more
of the following U.S. Patents: 4,488,187; 4,504,879; 4,683,506;
4,630,190; 4,722,012; 4,870,518; 4,864,437; 4, 920,462; 4,974,103;
4,965,685; 5,038,232; 5,175,657; 5,121,280; 5,204,793; 5,262,918;
5,317,464; DES342,062; 5,400,201; 5,535,072; 5,523,902; 5,526,212.

The SyJet removable disk drive cartridge is covered by one or more
of the following U.S. Patents: 4,503,474; 4,717,981; 4,864,452;
4,965,691; 5,218,503; 5,280,403; 5,422,775; 5,400,201; 5,523,902;
DES367,579; DES342,062.

Other U.S. Patents and other nations’ patents pending.
This disk drive product is protected by SyQuest intellectual property

rights including the foregoing patents and additional pending patent
applications. Sale of this product does not in any way convey a
license, express or implied, under SyQuest’s intellectual property
rights for use of this product with unauthorized removable disk
cartridges.

Technical Data Restrictions

In the case of sale to or use of units by the Department of Defense,
use, duplication, or disclosure of any software, firmware, or related
documentation is subject to restrictions stated in paragraph (c) (1)
(ii) of the “Rights in Technical Data and Computer Software” clause
at DFAR 252 227-7013.

For civilian agencies, use, reproduction, or disclosure of the software
and related documentation is subject to restrictions set forth in FAR

52.227-19. Unpublished rights are reserved under the copyright laws
of the United States.

ix

A

Using the SyQuest Utilities

SyQuest provides Windows 95, Windows 3.1x, and DOS utilities for
managing SyJet drive and cartridge functions such as cartridge
formatting, file duplication, and back-up. Other utilities include settings
for write protection, audio/video mode and write verify.

These self-documenting utilities are automatically installed with the
SyQuest device-driver software, as instructed in Chapter 3. To access the
SyQuest utilities:

•

Windows 95 users double-click the SyQuest Win95 Utility icon.

Windows 3.1x users double-click the SyQuest Windows Utilities

•

icon.

DOS users type SQSHELL.

•

OS/2 and Windows NT users must boot their system under

Note:

DOS and run the program SQATPREP to use these utilities. This
program is located on the SyQuest Installation Diskette.

A-1

SyJet Cartridge Features

SyQuest provides these utilities for the SyJet cartridge:

Write-Protect Mode:

ready to record data (write protection disabled). Use the
write-protect utility to enable or disable write protection.

Write-Verify Mode:

feature turned on. When turned on, a SyJet drive writes data and
then reads and compares written data with the original data. To
maximize performance or when operating in audio/video mode,
turn this feature off.

Audio/Video Mode:

maximizing read and write performance. Data is written sequentially
and error checking is disabled. This mode is for audio and visual
data only. When enabling A/V mode, you must also disable Write­Verify Mode. Never use this mode for other types of data. File
system corruption may occur.

Lock or Unlock:

feature controls the eject-button function. When locked, you must
send a software Unlock command
the SyJet drive to remove a cartridge.

Under OS/2, right-click on the SyJet drive icon and select Unlock to
remove a cartridge.

Windows 95 and Windows NT Version 4.0 automatically lock a SyJet
drive while writing data, and then unlock the drive after data is
written. OS/2 always locks a SyJet drive.

SyJet cartridges are shipped from the factory

SyJet drives are shipped with this data reliability

A/V mode is a special setting used for

(for Windows 3.1x, OS/2, and DOS only) This

and

depress the eject button on

A-2 1.5 GB Internal EIDE Removable Cartridge Disk Drive

To use these utilities in Windows:

Double-click SyQuest’s Win95 or Windows 3.1x icon.

1.

Click the Control button, then the SyJet drive letter.

2.

Select either Set to On or Reset to Off in the Control

3.

Box.

To use these utilities in DOS:

1.

Type SQSHELL from a DOS prompt.

2.

Select the desired item from the menu of options.

SyJet Drive Features

SyQuest provides these DOS-based utilities for the SyJet drive:

Clean Heads:

special diagnostics that remove any debris that may have settled
near the heads. Use this routine only if standard data-recovery
actions (running Scandisk under Windows 95 or 3.1x) fail.

Eject T one:

thus providing an audible tone whenever a cartridge is ejected. Turn
the tone off or on with this utility.

Sleep Time Limit:

power consumption (Sleep mode) after 30 minutes, by default, if the
drive is not accessed during this period of time. Use this utility to set
the time limit to 10 minutes, 30 minutes, 1 hour, or 3 hours.

Update Drive Firmware:

firmware if new features or enhancements are developed for the
drive.

Installation Guide for PC Compatible Systems A-3

This utility allows the heads of the drive to run

SyJet drives are shipped with the eject tone enabled,

The SyJet drive automatically switches to low

This utility permits updates to the drive’s

To use these utilities:

Execute the program SQATPREP.

1.

Windows 95 users:

appropriate button from SyQuest’s Win95 Utility Control panel.
Windows 95 will restart your computer in MS-DOS mode and call the
SyQuest DOS utility SQATPREP.EXE.

Windows 3.1x users:

SQSHELL from a DOS prompt.

DOS users:

Alternatively, you may run SQATPREP directly from the

Note:

installation diskette while in DOS. Insert the diskette and enter
A:\SQATPREP (or B:\SQATPREP if B: is your 3.5-inch diskette drive).

2.

Select the desired item from the menu of options.

Simply type SQSHELL from your DOS prompt.

Close all open applications. Then click the

Use the Alt-F4 keys to exit Windows. Type

A-4 1.5 GB Internal EIDE Removable Cartridge Disk Drive

B

Managing Drive Letters Under Windows 95

When you add a SyJet drive to your PC, at least one new drive letter is
added. Unfortunately, this drive letter may displace drive letters that had
been assigned for other devices, and thereby cause problems with your
applications. This Appendix gives procedures for changing drive-letter
assignments when you add a SyJet EIDE drive to a PC with Windows 95.

Whether To Partition Cartridges

SyQuest cartridges may be either partitioned or non-partitioned.

Partitioning

multiple operating systems. A hard drive (cartridge) may be divided into
zero, one, two, three, or four partitions. Although there are numerous
types of partitions, Windows 95 maps any partition into one of these
types:

•

•

•

is a way of subdividing hard drives so that they can support

Non-DOS

Primary

Extended

B-1

Windows 95 allows zero or one primary partitions and zero or one
extended partitions. A primary partition is assigned one drive letter. An
extended partition may be subdivided into multiple logical volumes.
Each logical volume in the extended partition is assigned one drive letter.
A formatted non-partitioned SyQuest cartridge is assigned one drive
letter.

Personal computers store information about their components (hard
drives, diskette drives, serial/parallel ports, etc.) in their CMOS (low
power consuming memory) table. SyQuest drives that are correctly
defined in the CMOS table are assigned:

•

One permanent (not reassignable) drive letter for each primary
partition

One permanent drive letter for each logical volume in an

•

extended partition on the cartridge loaded in the SyQuest drive at
boot time

Under Windows 95, you
Currently, all SyQuest cartridges are shipped from the factory with one

primary partition. Users that need only a single drive letter for their
SyQuest cartridge can do either of the following to create a reassignable
drive letter for their SyQuest cartridge:

Boot with no cartridge in the drive.

•

EZFlyer EIDE and SyJet EIDE drives
feature is
by EZ135 IDE drives.

not supported

cannot

change these drive letters.

support

by SyQuest 3270 or 3105 IDE drives, or

this feature. This

Boot with a non-partitioned cartridge in the drive.

•

B-2 1.5 GB Internal EIDE Removable Cartridge Disk Drive

Creating a Non-Partitioned Cartridge

Skip this section if you have a SyJet EIDE or EZFlyer EIDE

Note:

drive. Boot with no cartridge in the drive. Go to the next section,
“Changing a Windows 95 Drive Letter.”

Warning

cartridge. Prior to using this procedure, copy all data that you wish to
preserve to either your hard drive or another SyQuest cartridge.

1.

: This procedure will destroy all data currently on the

Install SyQuest’s Windows 95 software and bonus
application software.

Do not install the software on the SyQuest cartridge.

Run FDISK.

2.

a. Click Start, select Programs, and click on the MS-DOS prompt.
b. From the MS-DOS prompt, type FDISK and depress the Enter

key .

c. Select option 5 to change the current fixed disk drive, and then

select the SyQuest drive.

d. Use option 3 to delete the partition or logical DOS drive.
e. After your system restarts, double-click My Computer.

3.

Right-click on the SyQuest removable drive icon, and
select Format from the menu to format the cartridge.

Installation Guide for PC Compatible Systems B-3

Changing a Windows 95 Drive Letter

1.

From Control Panel, double-click the System icon.

2.

Click the Device Manager tab and double-click the
disk-drive entry.

3.

Select the entry for the SyJet EIDE drive, usually the
entry Generic IDE Disk Type02.

4.

Look in the Current Drive Letter Assignment box for
the drive letter(s) assigned to the SyQuest drive.

5.

Use the Reserve Drive Letter click bo x to change the
drive letter.

You must always start your SyJet drive with either no cartridge

Note:

or a non-partitioned cartridge in the drive. If you start Windows 95
with a partitioned cartridge in the drive, your computer will assign
different, permanent drive letter(s). To fix this problem, restart
Windows 95 with either no cartridge or a non-partitioned cartridge in
the SyJet drive.

B-4 1.5 GB Internal EIDE Removable Cartridge Disk Drive

1

Getting Started

This chapter provides an overview and describes the hardware and
software you need to install a SyJet 1.5 GB EIDE drive. It also describes
the tools you need for installation, and recommends safety practices to
use.

Overview

SyJet EIDE drives follow the Enhanced Intelligent Drive Electronics (EIDE)
standard. This standard defines an electrical interface used to attach hard
drives, CD-ROMs, DVDs, or tape drives to your computer.

Y ou can attach devices to either the primary or secondary EIDE port. Each
port provides a 40-pin electrical interface. A flat two-inch (five centimeter)
ribbon cable connects an EIDE device (for example a SyJet 1.5 GB drive)
to the EIDE port. Y ou can attach up to two EIDE devices to an EIDE port.
Most Pentium class computers have the primary and secondary EIDE ports
built into the motherboard. However, some computers use EIDE add-on
cards.

Non-Pentium class machines typically support the earlier IDE

Note:

standard. This standard defines a single IDE port that supports the
attachment of up to two IDE devices. Although you can attach SyJet
EIDE drives to an IDE controller, you may experience degraded
capacity or performance. If you have an IDE controller, SyQuest
recommends that you replace it with an EIDE controller if you can, and
attach the SyJet EIDE drive to an EIDE controller.

1-1

EIDE devices must be set to either Master or Slave mode. When attaching
a single device to an EIDE port, the drive must be set to Master mode.
When attaching two devices to an EIDE port, one must be set to Master
mode, while the other must be set to Slave mode. Some EIDE devices
that are set to Master mode (for example, some models of Seagate,
Maxtor, or Conner hard drives) require still a different setting when a
Slave device is attached to the same cable. The master device on the
primary EIDE port is usually your computer’s boot device, the device that
contains your computer’s operating system.

SyQuest EIDE drives and most CD-ROMs now support the

Note:

ATAPI (Advanced Technology Attachment Packet Interface) standard.
Your computer’s documentation probably refers to CD-ROMs that
attach to an EIDE interface as

ATAPI CD-ROMs

.

Figure 1-1 shows examples of EIDE and IDE motherboards and an EIDE
add-on card. EIDE controllers have both primary

and

secondary interface

ports. IDE controllers have only a single interface port.

EIDE Ports

EIDE
Ports

EIDE Controller
as Add-On Card

EIDE Controller
on Motherboard

IDE Port

IDE Controller
on Motherboard

Figure 1-1 Examples of EIDE and IDE Controllers

1-2 1.5 GB Internal EIDE Removable Cartridge Disk Drive

Basic Requirements

This installation guide provides generalized procedures for installing the
SyJet EIDE drive. The installation requires some familiarity with
computer hardware and software, and typically takes one to two hours.

You

will

have to open up your computer and properly mount and attach
the Syjet drive. You
CD-ROM, or DVD, depending on the location of these devices. These
tasks require a moderate level of mechanical skill.

If you feel comfortable about performing the required tasks, please read
this guide carefully and follow

For Less Experienced Installers

First read this guide. Consult your authorized SyQuest reseller if:

•

You feel uncomfortable about performing the required tasks.
You begin the installation and find that your PC configuration is

•

too difficult to tackle.

Your SyQuest reseller can give you a list of local computer-service
companies that will install your SyJet EIDE drive for a fee.

For More Experienced Installers

If you are very familiar with this type of installation and wish only to
have pointers to key requirements, here is a

may

have to remove or relocate your hard drive,

all

of its instructions.

quick guide

:

1.

Carefully read the sections “Required Hardware”
and “Required Software” in this chapter.

2.

If you use Windows 95,

run SyQuest’s ADDIDE95

program as instructed on page 2-5.
Set the correct jumper settings as described under

3.

“Set Jumpers on EIDE Devices” on page 2-16.

4.

Use the CMOS settings given on page 2-32.

Installation Guide for PC Compatible Systems 1-3

5.

Find the section on your operating system in Chapter
3 and install the SyQuest device drivers and utilities.

Required Hardware

You need the following hardware to install the SyJet EIDE drive:

A 386, 486, or Pentium

•

•

An EIDE controller (on the motherboard or as an add-on card)
If you use an IDE controller, you may experience degraded

capacity or performance.

•

A 40-pin cable that is long enough and has a free connector for the
SyJet EIDE drive

An empty 3.5-inch or 5.25-inch mounting bay

•

 class desktop or tower computer

If you intend to use an empty 5.25-inch mounting bay,

Note:

need some accessory hardware. SyJet EIDE drives are shipped in

5.25-inch mounting boots. Many computers require custom mounting
rails that attach to the sides of this mounting boot. SyQuest cannot
provide these rails, but your computer manufacturer may have already
provided or may be able to provide these rails for your computer.
Please contact your computer manufacturer regarding the availability of
this accessory hardware.

Caution:

computer manufacturers (for example, Dell and Compaq) require
special 5.25-inch mounting trays or enclosures in some of their
computer models. This hardware may not allow enough space for the

5.25-inch mounting boot of the SyJet EIDE drive. You may not be able
to install the drive in an empty 5.25-inch mounting bay in these
machines. (Your computer manufacturer can inform you about any
such mounting restrictions.) Instead, follow this guide’s instructions for
removing the mounting boot and using a 3.5-inch mounting bay if you
have one available.

1-4 1.5 GB Internal EIDE Removable Cartridge Disk Drive

If you intend to use an empty 5.25-inch mounting bay,

you may

a few

Required Software

SyQuest supports these operating systems with the SyJet EIDE drive:

Windows 95 (all versions)

•

•

Windows NT 4.0 with Service Pack2 or higher
Windows 3.1x

•

OS/2 2.1 or higher

•

•

PC-DOS 5.0 or MS-DOS 5.0 or higher
Novell DOS 7.0 or higher

•

Windows NT 3.5x supports the SyJet drive as a
use version 3.5x or an earlier version of Windows NT, you must first
close all programs and shutdown Windows NT before you can remove a
cartridge.

fixed

drive only. If you

SyJet EIDE drives do

Note:

computers. If you have a Macintosh or notebook computer, contact
your authorized SyQuest reseller for instructions on exchanging the
drive for one that is compatible.

Installation Guide for PC Compatible Systems 1-5

not

work with Macintosh or notebook

Required T ools

In addition to your computer manuals, you will need the tools shown in
Figure 1-2 to install the drive.

Phillips (Star-headed) Screwdriver

Needle-nose Pliers

(or tweezers)

Figure 1-2 Tools Needed for Installation

Flat-headed Screwdriver

Safety Practices

While working inside your computer, use caution to avoid damaging the
computer or injuring yourself:

•

Always

turn off the computer and unplug the power cord.

•

If you use a magnetic screwdriver, be sure to keep the
screwdriver at least three inches away from diskettes and SyQuest
cartridges. The magnetic field can damage disks.

Be sure to keep all metal objects such as screwdrivers and screws

•

away from electronic circuitry within the computer. If a screw
drops into your computer, remove it immediately.

•

Periodically touch the metal frame of the computer to reduce
static electricity buildup. In cold, dry climates, use an electrostatic
discharge wristband.

1-6 1.5 GB Internal EIDE Removable Cartridge Disk Drive

2

Installing the SyJet
EIDE Drive

The following sections give instructions for installing your SyJet
drive—from unpacking the shipping carton and preparing the hardware,
to completing the hardware installation and verifying your drive’s
performance.

2-1

Prepare Your SyJet Drive

1.

Unpack your SyJet drive.

Open and inspect the shipping carton for the contents shown in
Figure 2-1:

®

SyJet Removable Cartridge Disk Drive

in optional 5.25-inch Mounting Boot

Installation Guide

E
IV
R
D

D

R
A
H

E
G

ID
R
T
R

A

C
LE
B

A
V

O
M
E

R

®

®

®

Installation Guide

SyJet Cartridge in

Protective Case

Mounting Screws

Installation Diskette

Figure 2-1. SyJet Drive Package Contents

2-2 1.5 GB Internal EIDE Removable Cartridge Disk Drive

2.

Study the parts of your SyJet drive.

Familiarize yourself with the features shown in Figure 2-2 and
Figure 2-3:

Optional 5.25-inch

Mounting Boot

Eject Button

Drive Activity LED

Figure 2-2. SyJet Drive Front View (with mounting boot)

Drive Door at Front of Drive

Drive Door

DC Power
Connector

Drive Interface Connector

Jumper
Pins

Figure 2-3. SyJet Drive Rear View (with mounting boot)

Note:

The jumper pins on most SyJet EIDE drives are located at the
back of the drive as shown in Figure 2-3. However, on some SyJet
EIDE drives, the jumper pins are located on the bottom of the drive,
as shown in Figure 2-12 on page 2-18. The jumper pins in either
location are functionally equivalent.

Installation Guide for PC Compatible Systems 2-3

Prepare Your Computer

1.

Inspect the outside of your computer for an unused

3.5-inch or 5.25-inch mounting bay.

Bays that are unused have removable plastic or metal covers that are
located next to diskette, CD-ROM, or DVD drives.

Do

not

Caution:

cover yet.

Some computers provide both 3.5-inch and 5.25-inch mounting bays.
The SyJet EIDE drive can use a mounting bay of either size.
Figure 2-4 shows typical locations of unused mounting bays.

open your computer or remove the mounting bay

Unused 3.5-inch
Mounting Bay

Figure 2-4. Finding an Unused Mounting Bay

If all of your mounting bays are in use, you can remove a device
currently using a mounting bay. For example, you may wish to
remove a 5.25-inch diskette drive. Since nearly all software is
currently distributed on CD-ROMs, DVDs, or 3.5-inch diskettes,

5.25-inch drives are becoming less useful. If you need help removing
a diskette drive, please contact your authorized SyQuest reseller.

2-4 1.5 GB Internal EIDE Removable Cartridge Disk Drive

3.5-inch
Diskette Drive

Unused 5.25-inch
Mounting Bays

CD-ROM or
DVD Drive
(example location)

2.

Windows 95 users: run the ADDIDE95 program.

Insert the SyQuest installation diskette into your diskette drive. From
Start, select Run and type A:\ADDIDE95.EXE (or B:\ADDIDE95.EXE
if B: is your 3.5-inch diskette drive letter). Press the OK button.

This program updates your SYSTEM.INI file by adding the statement

RemovableIDE=TRUE

in the subsection

Open Up Your Computer

Shut down your operating system and turn off the

1.

computer.

Locate the computer’s power-off button and turn off the computer.
Power-off buttons vary from computer to computer. Many computers
use push buttons while others use rocker switches labeled O for Off
and | for On.

2.

Touch the computer to discharge any electrostatic
buildup.

3.

Disconnect the AC power cord from the wall outlet.

4.

Open your computer’s case.

[386Enh]

.

Caution:

the computer to prevent electrostatic damage to the electronic
components.

Installation Guide for PC Compatible Systems 2-5

Once you have removed the cover, touch the metal frame of

Most computers use several screws in the back to attach a top cover
to the computer frame. The cover either lifts off or pulls off from the
front. Other computers have a removable front panel that is
anchored by screws or plastic tabs. Refer to your computer manual
for instructions on removing the computer’s cover or front panel.

Figure 2-5 shows a typical desktop PC. Figure 2-6 shows a typical
tower PC.

PC Cover
Power

Connectors

Power Supply
Add-on Card

Expansion

Slots

Motherboard

Unused 3.5-inch

Mounting Bay

3.5-inch

Diskette Drive

Figure 2-5. Removing the Cover of Your Computer

(desktop model)

Hard Drive

Empty Mounting

Bay Frame

Unused 5.25-inch

Mounting Bays

CD-ROM or

DVD Drive

Keyboard

2-6 1.5 GB Internal EIDE Removable Cartridge Disk Drive

AC Power Cord

Computer
Frame

Power Supply

Empty Mounting
Bay Frame

Unused 5.25-inch
Mounting Bays

CD-ROM or
DVD Drive

3.5-inch
Diskette Drive

Unused 3.5-inch
Mounting Bay

Hard Drive

Power Connectors

Add-on Card

Expansion Slots
Motherboard

Keyboard

Figure 2-6. Typical Tower PC Components

Installation Guide for PC Compatible Systems 2-7

Verify Your EIDE/IDE Configuration

1.

Locate your EIDE hard drive.

Figure 2-7 and Figure 2-8 show the location of EIDE/IDE ports and the
EIDE hard drive on typical computers. An EIDE hard drive will always
be connected to your computer’s power supply and to an EIDE/IDE
port.

Locate your computer’s hard drive and verify that it is attached with a
40-pin EIDE ribbon cable about two inches or five centimeters wide.

Do not be confused by other wider or narrower ribbon cables in

Note:

the computer that are used to connect other devices.

Available
4-pin Power Cables

Available 40-pin
EIDE Connector

Power
Supply

2-inch-wide EIDE
Ribbon Cable

40-P

Existing EIDE
Hard Drive
(example location)

EIDE Primary and
Secondary Ports
on Motherboard

Front of
Computer

Figure 2-7. 40-pin EIDE Ribbon Cable Attached to the Computer’s

Motherboard

2-8 1.5 GB Internal EIDE Removable Cartridge Disk Drive

Power
Supply

EIDE/IDE Add-on
Card With 40-pin
Connector(s)

Available
4-pin Power Cables

Available 40-pin
EIDE Connector

2-inch-wide EIDE
Ribbon Cable

Existing EIDE
Hard Drive
(example location)

Front of
Computer

Figure 2-8. 40-pin EIDE Ribbon Cable Attached to an EIDE

Add-On Card

2.

Locate your EIDE/IDE controller port(s).

Follow the 40-pin EIDE cable from your computer’s hard drive to the
40-pin EIDE/IDE controller port. The port connector is located on
either your computer’s motherboard or EIDE/IDE add-on card.

If you find two ports located side by side or one above the other,
you have an EIDE controller. If you find only one port, you have an
IDE controller. Figure 1-1 on page 1-2 shows enlarged views of EIDE
and IDE motherboards and an IDE add-on card.

Note:

Some computers use only SCSI (Small Computer System
Interface) controllers for attaching drives. SCSI controller ports have
either 50-pin or 68-pin connectors for attaching ribbon cables. A
50-pin ribbon cable is about 2.5-inches wide. If your computer
supports only a SCSI interface, please exchange your SyJet EIDE drive
for a SyJet SCSI drive.

Installation Guide for PC Compatible Systems 2-9

3.

Locate all devices attached to your EIDE/IDE port(s).

If your PC has an EIDE CD-ROM or DVD drive, you may find that it
is attached to the same ribbon cable as your hard drive. Or, the
CD-ROM or DVD drive may be attached to a secondary EIDE port.
Also, you may find other attached EIDE devices such as another hard
drive or a tape drive.

Please fill in Table 2-1. Your computer’s boot drive is usually the
master device on the primary EIDE cable. If you find only one
device on an EIDE cable, it is always the master device.

Table 2-1 Existing EIDE Devices in Your Computer

Existing Configuration

Primary EIDE Port
(or Single IDE Port)

Secondary EIDE Port

If you already have two devices attached to an IDE port, you

Note:

must either remove one of the existing devices, or purchase a
replacement EIDE controller. Please consult your authorized SyQuest
reseller for guidance.

Master Device Slave Device

Decide Where To Install the SyJet Drive

SyJet EIDE drives may be installed as either a master or a slave drive on
any EIDE or IDE port. Typical configurations include installing the SyJet
drive as:

•

The master drive on the secondary EIDE port

•

The slave drive to your hard drive on the primary EIDE port
The slave drive to a master device on a secondary EIDE port

•

2-10 1.5 GB Internal EIDE Removable Cartridge Disk Drive

The physical location of your computer’s unused mounting bay(s), its
hard drive(s), other EIDE devices, and your computer’s CMOS Set up
program determine how and where to install the SyJet EIDE drive.

Please refer to Table 2-1 and match your existing configuration to one of
the five cases that follow.

Case 1

Primary EIDE Port
(or Single IDE Port)

Secondary EIDE Port Empty Empty

Case 1.

SyQuest recommends that you install the SyJet drive as the master drive
on the secondary EIDE cable. If you have an IDE controller, or if your
operating system is Windows 3.1x, SyQuest recommends that you install
the SyJet drive as the slave device to your hard drive.

Windows 3.1x supports 32-bit access only on the primary EIDE port. If
you install the SyJet drive on the secondary port, you will probably have
to use 16-bit access, resulting in slower performance.

Case 2.

EIDE cable.
If you are using Windows 3.1 and wish to use 32-bit access, you must

remove your CD-ROM or DVD drive from the primary EIDE cable,
change its jumper settings to Master, and install it on the secondary EIDE
cable. Then install the SyJet drive as the slave drive on the primary EIDE
cable.

If your operating system is Windows 95, Windows NT, or OS/2,

Case 2

Primary EIDE Port Your Boot Drive CD-ROM or DVD
Secondary EIDE Port Empty Empty

Install your SyJet drive as the master drive on the secondary

Master Device Slave Device

Your Boot Drive Empty

Master Device Slave Device

Installation Guide for PC Compatible Systems 2-11

Case 3

Master Device Slave Device

Primary EIDE Port
(or Single IDE Port)

Secondary EIDE Port CD-ROM or DVD Empty

Case 3.

device to your boot drive. If the distance between your boot drive and
the available mounting bay is greater than 8 inches (20 centimeters), you
may have to install the SyJet drive on the secondary EIDE cable.

Most computer BIOS’ that are currently being shipped support the
installation of a SyJet EIDE drive as the slave device to a CD-ROM or
DVD drive. Most computers built before 1996 require that you install the
SyJet EIDE drive as the master device on the secondary EIDE port. In this
case, you must change the CD-ROM or DVD drive to a slave device.

SyQuest recommends that you install the SyJet drive as the slave

Case 4

Primary EIDE Port Your Boot Drive Another EIDE Device
Secondary EIDE Port CD-ROM or DVD Empty

or

Primary EIDE Port Your Boot Drive Empty
Secondary EIDE Port Another EIDE Device Another EIDE Device

Your Boot Drive Empty

Master Device Slave Device

Case 4.

does not have a slave device already installed. If the master device on
the secondary port is a CD-ROM or DVD drive, SyQuest recommends
that you install the SyJet drive as the master device on the secondary
EIDE port and change the CD-ROM or DVD drive to a slave device.

Computers built before 1996 did not support hard drives as slave devices
to a CD-ROM or DVD drive. Most computers now being manufactured
do not have this limitation.

2-12 1.5 GB Internal EIDE Removable Cartridge Disk Drive

Install your SyJet drive as the slave device on the EIDE port that

Case 5

Primary EIDE Port Your Boot Drive Another EIDE Device
Secondary EIDE Port Another EIDE Device Another EIDE Device

or

Single IDE Port Your Boot Drive Another EIDE Device

Master Device Slave Device

Case 5.

must either remove a current device and replace it with the SyJet EIDE
drive, or update your computer’s hardware.

If you have an IDE controller, SyQuest recommends that you replace it
with an EIDE controller. Please consult your authorized SyQuest reseller
for additional guidance (for example, on the alternative use of SyQuest
SCSI or Parallel Port drives).

You have no space available for mounting the SyJet drive. You

Prepare the Mounting Bay and Cabling

Y ou are now ready to begin installing your SyJet EIDE drive. If you have
multiple unused mounting bays and plan to share the interface cable
with another EIDE device, select the unused mounting bay closest to the
shared device.

Remove the mounting-bay cover from the unused

1.

3.5-inch or 5.25-inch mounting bay.

You can mount the drive either horizontally or vertically, but
upside down. Remove the blank plastic or metal mounting-bay cover
from the cover (or front panel) of your computer. Some covers are
held in place by screws, while others use plastic tabs.

not

Installation Guide for PC Compatible Systems 2-13

2.

Install an 18-inch EIDE ribbon cable if needed.

Most computer systems with an EIDE controller already include one
or two EIDE cables with three connectors and of sufficient length. If
your computer is an exception, you may need to obtain an 18-inch
EIDE cable that has three connectors, as shown in Figure 2-9.

Eighteen inches is the maximum length permitted by the EIDE

Note:

standard. It provides connectors for attaching two EIDE devices to an
EIDE port.

Figure 2-9. Eighteen-inch EIDE Cable With Three Connectors

Install an 18-inch EIDE cable if one of these situations applies:

You are installing the SyJet drive as the master device on the

•

secondary EIDE port. No cable is currently attached to the
secondary port. (Use step d of the following procedure.)

•

You are installing the SyJet drive as the slave device on an EIDE
cable. The existing cable has only two connectors, or the cable is
too short to reach both the SyJet drive and the master EIDE
device. (Use the following procedure.)

2-14 1.5 GB Internal EIDE Removable Cartridge Disk Drive

To replace an existing EIDE ribbon cable:

a. Locate the existing cable.

Note the orientation of the striped or colored edge (pin 1) of the
cable relative to the 40-pin connector on the EIDE controller.

b. Undo the existing cable from the EIDE controller port.
c. Fold the new cable in half lengthwise so that the two ends

touch.

Observe that one half of the ribbon cable has two 40-pin
connectors, while the other half has only one 40-pin connector
(at its end).

d. Attach the end of the new cable that has one 40-pin

connector to the appropriate EIDE or IDE controller port.

Be sure to attach the striped edge of the ribbon cable to pin 1 of
the 40-pin connector of the EIDE or IDE controller. Check that
the orientation matches the orientation you noted in step a. If
you are still unsure of the correct orientation, see Figure 2-16 on
page 2-25.

e. Locate the master device attached to the other end of the

existing cable.

Observe the orientation of the striped edge (pin 1) of the cable
relative to the 40-pin connector on the master EIDE device.

f. Remove the existing cable from the master EIDE device.
g. Connect either of the two available 40-pin connectors on

the new cable to the master EIDE device.

Be sure to attach the striped edge (pin 1) of the cable to pin 1 of
the EIDE device.

Do not attach the SyJet drive yet. You must first set jumpers on

Note:

the EIDE devices and properly mount the SyJet drive.

Installation Guide for PC Compatible Systems 2-15

Set Jumpers on EIDE Devices

You may need to reset the Master/Slave jumper on the SyJet EIDE drive,
and also the jumpers on your existing EIDE devices.

Jumpers are commonly used by manufacturers to control hardware
settings:

• A jumper is set to On position when it connects two jumper pins

in different rows.

• A jumper is set to Off position when it does not connect two

jumper pins.

Note: Never connect two jumper pins in the same row—always
connect pins in different rows, as shown in Figure 2-10.

(example of Master setting)

Correct

Figure 2-10. Using the Jumper Pins Correctly

Incorrect

1. Set the SyJet EIDE drive to either Master or Slave.

To set the SyJet drive to Master, use a jumper to connect the
master/slave pin set. This is the default setting (with jumper
installed) when the SyJet EIDE drive is shipped.

To set the SyJet drive to Slave, place the jumper on only one pin of
the master/slave pin set (or remove it entirely).

Figure 2-11 and Figure 2-12 show the correct pins to connect to set
the SyJet drive to Master, Slave, or Cable Select.

Caution: Do not use jumper pins identified as factory reserved in
Figure 2-11 and Figure 2-12. This could cause erratic drive behavior,
including loss of data.

2-16 1.5 GB Internal EIDE Removable Cartridge Disk Drive

SyQuest recommends using the master/slave pin set for setting the
SyJet EIDE drive to Master or Slave. Some PCs support Cable Select
as an alternative way of setting drives to Master or Slave. However,
the Cable Select setting requires special hardware and a special
installation procedure, and is therefore not recommended for end
users. Refer to your PC’s documentation for additional details.

Factory Reserved
(pins 5 through 10)

Cable Select Setting

(pins 3 and 4)

Master Setting
(pins 1 and 2)

Slave Setting
(no jumper)

Figure 2-11. Jumper Positions on Most SyJet Drives (rear view)

The jumper pins (a total of 10) on most SyJet EIDE drives are located
on the back edge of the PCBA between the EIDE drive connector
and the DC power connector, as shown in Figure 2-11. Pin 1 is the
upper-row pin nearest to the DC power connector.

See Figure 2-12 if you do not find the jumper pins at this location.

Installation Guide for PC Compatible Systems 2-17

Front of
Drive

Factory Reserved
(pins 5 through 8)

Cable Select Setting

(pins 3 and 4)

Master Setting
(pins 1 and 2)

Slave Setting

(no jumper)

Figure 2-12. Jumper Positions on Some SyJet EIDE Drives

(underside view)

The jumper pins (a total of 8) on some SyJet EIDE drives are located
on the bottom of the drive, on the PCBA behind the EIDE drive
connector as shown in Figure 2-12. The label M/S (Master/Slave) is
silk-screened next to pins 1 and 2.

See Figure 2-11 if you do not find the jumper pins at this location.

2-18 1.5 GB Internal EIDE Removable Cartridge Disk Drive

2. Set the jumper pins on your existing EIDE devices.

Note: Skip this section if you are installing the SyJet EIDE drive as the

only device on an EIDE cable.

If you are installing the SyJet EIDE drive as the slave device to a hard
drive, you may need to change the jumper settings on your hard drive.
Many hard drives built by Seagate, Maxtor, and Conner prior to
1996 use a special jumper-pin setting to tell the drive that a slave device
is also attached to the cable. Please refer to the manufacturer’s
documentation, Web site, or fax-on-demand number for more
information.

Note: Always record the current location of the jumpers on your
existing hard drive before changing the position of any of the jumpers.

To change the jumper-pin setting of your existing hard drive, usually you
need to remove the drive from its mounting bay. Be sure to record the
orientation of the striped or colored edge of the EIDE cable to the drive’s
40-pin connector.

Some manufacturers use special screws to mount their drives. If you
have difficulty, please call your computer manufacturer’s technical
support specialists or use their Web site for guidance.

If you are installing the SyJet 1.5 GB EIDE drive as the master device to a
CD-ROM or DVD drive that had previously been set to Master, change
the setting of the CD-ROM or DVD drive to Slave. Most CD-ROMs
provide documentation on the outside of the drive describing how to set
Master and Slave modes. Otherwise, please refer to the manufacturer’s
documentation, Web site, or fax-on-demand number for more
information.

Note: Some computer BIOS’ require that you always install CD-ROM
or DVD drives as slave devices to hard drives. To avoid any problem
with these computer BIOS’, SyQuest recommends that you always
install your SyJet EIDE drive as the master device to a CD-ROM or
DVD drive.

Installation Guide for PC Compatible Systems 2-19

Mount the SyJet Drive in the Bay

Under “Prepare the Mounting Bay and Cabling” on page 2-13, you chose
a mounting bay for installing the SyJet drive and removed the mounting
bay cover.

If you chose a 3.5-inch bay, use the procedure “To Install in a 3.5-Inch
Bay” on page 2-21. If you chose a 5.25-inch bay, use the procedure “To
Install in a 5.25-Inch Bay” that follows.

To Install in a 5.25-Inch Bay

1.

Slide the SyJet mounting boot (with drive) directly
into the bay and verify that the selected cable
reaches.

Insert the drive through the front opening of the mounting bay.
Position the drive and verify that the cable you selected for attaching
the SyJet drive reaches the interface connector at the back of drive.

Note: Do not attach the interface cable at this time unless you will be
unable to reach the back of the drive after it is fully mounted.

If the cable does not reach, you must either relocate other EIDE
devices, or use another mounting bay. Go back to “Decide Where To
Install the SyJet Drive” on page 2-10 if you must install the SyJet
drive on another EIDE cable.

2. Verify that the SyJet mounting boot w orks with y our

5.25-inch mounting bay.

Your SyJet drive is shipped in a plastic 5.25-inch mounting boot.
Mounting bays vary, depending on the computer manufacturer:

• You may need to attach rails to the SyJet mounting boot to

secure the drive to your computer’s 5.25-inch bay. These rails
are sometimes provided as accessories with your computer. If
not, please contact your computer manufacturer to obtain the
appropriate rails.

2-20 1.5 GB Internal EIDE Removable Cartridge Disk Drive

• You may need to remove the front faceplate of your

computer, or remove other mounting hardware. Refer to your
computer’s documentation for additional guidance.

Note: Some Compaq and Dell computer models require special
mounting trays for mounting 3.5-inch drives in their 5.25-inch
mounting bays. Contact the computer manufacturer to obtain these

5.25-inch mounting trays.

3. Screw the SyJet mounting boot (with drive) to the

mounting bay.

Use the four self-threading (pointy) screws provided (in a plastic
bag) by SyQuest. Using two screws on each side, attach the
mounting boot (with drive) to the 5.25-inch mounting bay, or to the
special rails or tray that you install as needed. Do not fully tighten
the screws just yet.

4. Align the front of the SyJet drive assembly with the

other devices and tighten all screws.

If you need to use rails or a tray, be sure to secure this hardware in
your computer. Be careful not to overtighten the screws. As soon as
you feel resistance, stop tightening.

To Install in a 3.5-Inch Bay

1.

Remove the SyJet drive from its mounting boot.

Your SyJet drive is shipped in a plastic 5.25-inch mounting boot.
Separate the boot from the drive by removing the three machine
screws that secure it to the drive, as shown in Figure 2-13. For an
underside view of the screw locations, also see Figure 2-12 on
page 2-18.

Keep these three machine screws—you will need to use them in
step 3 of this procedure.

Installation Guide for PC Compatible Systems 2-21

Figure 2-13. Removing the Mounting Boot and Three Screws

(front view)

2. Slide the SyJet drive directly into the bay and verify

that the selected cable reaches.

Insert the drive through the front opening of the mounting bay.
Position the drive and verify that the cable you selected for attaching
the SyJet drive reaches the interface connector at the back of drive.

Note: Do not attach the interface cable at this time unless you will be
unable to reach the back of the drive after it is fully mounted.

If the cable does not reach, you must either relocate other EIDE
devices, or use another mounting bay. Go back to “Decide Where To
Install the SyJet Drive” on page 2-10 if you must install the SyJet
drive on another EIDE cable.

2-22 1.5 GB Internal EIDE Removable Cartridge Disk Drive

3. Screw the SyJet drive to the mounting bay with

three machine screws.

Use the three screws that previously attached the mounting boot to
the drive. Install two screws on one side of the drive and one screw
on the other side, as shown in Figure 2-14. Do not fully tighten the
screws just yet.

Note: Some computer manufacturers require special mounting rails
for 3.5-inch drives. Contact your computer reseller for an appropriate
kit if needed. It is important to mount the SyJet drive securely.

Caution: Do not use any screws other than the three provided.

4. Align the front of the SyJet drive assembly with the

other devices and tighten all screws.

Be careful not to overtighten the screws. As soon as you feel
resistance, stop tightening.

Use two screws on one side
and one screw on the other.

Attach the drive to the

mounting bay.

Figure 2-14. Mounting the Drive in a 3.5-inch Mounting Bay

Installation Guide for PC Compatible Systems 2-23

Front of

Computer

Align the front of
the SyJet drive
with other drives.

Connect the Cables

1. Connect your SyJet drive to the EIDE ribbon cable.

Under “Decide Where To Install the SyJet Drive” on page 2-10, you
determined an appropriate EIDE/IDE port for the SyJet drive. Later,
under “Prepare the Mounting Bay and Cabling” on page 2-13, you
installed a new 18-inch EIDE cable if needed.

Now select a free 40-pin connector on the chosen EIDE cable and
attach it to the SyJet drive. Be sure that the striped edge of the EIDE
cable attaches to pin 1 of the SyJet drive as shown in Figure 2-15.

If you already installed an 18-inch cable, and you still cannot reach
the SyJet drive, try switching the devices on the EIDE cable. Y ou can
attach a master device, slave device, and the EIDE/IDE controller
port in any order to the connectors on the cable.

If you are still unable to connect all the devices, you will need to
move other EIDE devices or your diskette drive. Consult your
authorized SyQuest reseller for additional guidance.

Jumper Pins (on most
SyJet EIDE drives)

Keyed Drive DC
Power Connector

Pin 1

40-Pin Drive
Interface Connector

40-Pin Signal
Interface Cable

4-Pin DC Power

Connector Cable

Colored Stripe
Indicating Pin 1

Figure 2-15. Close-up View of Cables Connected to the SyJet Drive

(showing drive in 5.25-inch mounting boot)

2-24 1.5 GB Internal EIDE Removable Cartridge Disk Drive

Front of

Computer

SyJet
Drive

EIDE Ribbon Cable
Connected to
SyJet Drive

End of EIDE Ribbon Cable
Connected to Existing

EIDE Hard Drive

Pin 1

Power Supply

4-Pin DC Power

Cable Connected

to SyJet Drive

IDE Controller With

40-pin Connector

(also may be located

on motherboard)

Figure 2-16. Connecting the Cables (showing 5.25-inch mount)

2. Connect a 4-Pin DC power connector to the SyJet

drive.

Locate an unused 4-pin DC power connector. Power cables are
attached to the computer’s power supply and have rectangular end
connectors. Two corners of the connector are angled so that it can
be attached in only one orientation, as shown in Figure 2-17.

Figure 2-17. DC Power Connector (end view)

Installation Guide for PC Compatible Systems 2-25

If there are no available 4-pin DC power connectors in your
computer, you can purchase a Y power adapter from your computer
reseller. A Y power adapter converts a single 4-pin DC power
connector into two 4-pin DC power connectors. See Figure 2-18.

Figure 2-18. Y Power Adapter

Thread the power cable through the bay, and attach it to the SyJet
drive as shown in Figure 2-16.

Note: If you need to disconnect a DC power cable at some point,
hold onto the cable connector and not the wires when pulling it free.
Some connectors fit very tightly on DC power pins.

3. Check that all cables are attached securely.

Make sure that you did not loosen any cables to the SyJet drive or
other devices, and make sure no screws are left in the computer.

Close Up Your Computer

1. Replace the computer’s cover and reattach any

screws that secure the cover.

Verify that the SyJet drive door opens and closes easily.

2. Reconnect the power cord to your computer.

2-26 1.5 GB Internal EIDE Removable Cartridge Disk Drive

Verify Your SyJet Drive Installation

1. Fully insert a SyJet cartridge into the SyJet drive.

Position the cartridge as shown in Figure 2-19, and open the drive door
using your finger or the front end of the cartridge.

Note: The SyJet drive reads, writes, and formats only SyJet cartridges.
The SyJet drive cannot read, write, or format other SyQuest cartridges.

Front Panel
of Computer

E
IV
R

D

D
R
A
H

E
G

ID
R
T
R
A

C
LE
B
A
V

O
M
E
R

®

Cartridge
Front End

Drive Door

Figure 2-19. Positioning the Cartridge and Opening the Drive Door

(installed view)

Slide the cartridge all the way into the drive. Press the tab firmly
enough to ensure that the cartridge drops and seats in place. See
Figure 2-20.

Front Panel
of Computer

Tab

Figure 2-20. Inserting the Cartridge (installed view)

Installation Guide for PC Compatible Systems 2-27

Note: If you remove or eject the cartridge, you must pull it out halfway
or more in order to re-insert it. This feature prevents partial insertion.

2. Turn on your computer.

If the SyJet drive was properly installed, it will spin up the cartridge
and the Drive Activity LED will flicker, turn yellow, and finally glow
green. The glowing green LED indicates that the cartridge has been
properly inserted and that the drive is ready.

Front Panel
of Computer

Drive Activity LED

Figure 2-21. Observing the Drive Activity LED (installed view)

Caution: Your SyQuest PC-formatted cartridge contains essential
installation software that will be lost if you reformat it. Prior to installing
SyQuest EIDE software, do not format the SyJet cartridge using FDISK,
FORMAT, Disk Administrator, or similar command function or program.
However, if you do lose this installation software, you may download it
from SyQuest’s Web page at http://www.syquest.com, FTP site at
ftp://ftp.syquest.com, or the Bulletin Board at [phone].

• If your computer appears to start up normally, go to Chapter 3,

“Installing the SyQuest EIDE Software.”

• If your computer reports a BIOS error, go to the next section,

“Troubleshooting.”

• If your computer hangs (does not start your operating system), or

reports a hard disk configuration error after a long delay, go to the
next section, “Troubleshooting.”

2-28 1.5 GB Internal EIDE Removable Cartridge Disk Drive

Troubleshooting

To troubleshoot your SyJet EIDE installation, first turn off your computer,
disconnect the AC power cord from the back of your computer, and then
remove its cover once again.

1. Verify all cabling.

Verify that the striped or colored edge of the EIDE cable attaches to
pin 1 of the EIDE devices and the EIDE controller port. For most EIDE
devices, the striped edge of the cable should be nearest to the DC
power connector.

Make sure that all ribbon-cable connectors fully engage forty pins and
that no pins are bent. Make sure that all power connectors to the EIDE
devices are fully seated.

2. Verify all jumper settings for Master, Slave (and for

many hard drives, Slave Present) EIDE devices.

If you have only one device on an EIDE cable, it must be set to
Master. Refer to the documentation that came with your EIDE device
for instructions on setting the device to Master.

If there are two devices on an EIDE cable, one must be set to Master
and the other to Slave.

Finally, if you are attaching a slave device to a hard drive, verify the
jumper pin settings on the hard drive. Many hard drives require
different jumper settings when attaching a slave device, than when the
hard drive is set to Master with no slave attached. Refer to
documentation that came with the hard drive, look up the settings on
the manufacturer’s Web site, or contact the manufacturer’s technical
support group for additional guidance.

3. After verifying all cabling and jumper settings, put

the cover back on your computer and reconnect its
AC power cord.

Installation Guide for PC Compatible Systems 2-29

4. Update Your Computer’s CMOS Disk Settings

Y our computer keeps records of EIDE devices in battery-powered CMOS
(low power consuming memory). You may need to manually update
these tables, especially when using Windows 95 or Windows NT, if your
computer’s CMOS Setup program does not automatically detect and
update CMOS tables for EIDE device changes.

Computer manufacturers use several different methods for updating
CMOS, including diskettes or a separate partition on your hard disk for
storing CMOS Setup programs. The most common methods are given
here. Refer to your computer’s reference manual if you cannot use these
methods. Refer to your EIDE controller manual if you are installing a
SyJet EIDE drive on the secondary channel of an EIDE controller.

a. Turn on your computer and start the CMOS setup.

You may see a message stating that you must use specific
keystrokes to enter Setup. The most common keystrokes follow:

Keystroke BIOS Manufacturer

<Del> AMI
<Ctrl><Alt><Esc> Phoenix
<Ctrl><Alt><Ins> Several Manufacturers
<Ctrl><Alt><S> Award
<Esc> Several Manufacturers
<F1> Phoenix, AMI
<F2> Phoenix
<Ctrl><Alt><Enter> Phoenix

On some systems you will only have a few seconds to enter these
keystrokes. Turn your computer off then on if you failed to enter
the keystrokes in the allotted time period.

2-30 1.5 GB Internal EIDE Removable Cartridge Disk Drive

Upon entering the Setup program, go to step b. If you do not see
a Setup message, your computer probably uses a hardware
configuration program that is run from a diskette. Most IBM
computers use this method. Refer to your computer’s reference
manual for setting disk drive CMOS.

Note: If you are unable to start the CMOS Setup program with any of
the keystrokes listed in the previous table, press the space bar
continuously while the system boots. This usually displays an error
message that prompts you to run the Setup program.

b. Select the screen that allows you to change hard drives.

Most Setup programs have cautions about changing system
settings. Continue through these screens until you find the screen
that allows you to change hard drive settings. This screen is often
called STANDARD SETUP or CMOS SETUP.

c. Locate the entry for the SyJet EIDE hard drive.

• To set the SyJet EIDE drive as the Slave drive on the primary

EIDE cable (the way that most EIDE drives are installed),
locate the second hard-drive entry in the CMOS table (often

Drive D:

or Drive 1:).

• To set the SyJet EIDE drive as the Master drive (boot drive) on

the primary EIDE cable, locate the first drive entry in the
CMOS table (often Drive C: or Drive 0:).

• To set the SyJet EIDE drive as the master drive on the

secondary EIDE cable, select the third drive entry (often
Drive 3 or Master on secondary).

• To set the SyJet EIDE drive as the slave drive on the

secondary EIDE cable, select the fourth drive entry (often
Drive 4 or Slave on secondary).

Installation Guide for PC Compatible Systems 2-31

Note: When installing a SyJet EIDE drive as the boot drive, you must
install the operating system on the SyJet cartridge. You need to have
Operating System installation diskettes ready. Also, you need to verify
that your computer permits booting from diskette drive A:. Many
computers set these parameters as part of their Advanced BIOS
options. Be sure to update your CMOS settings to enable booting from
diskette drive A:.

d. Update the CMOS entry.

Today, most CMOS setup programs automatically detect and
update CMOS table entries when a new drive is added. Earlier
setup programs required that this be done manually. Still other
programs give you the option of doing this automatically or
manually.

SyJet EIDE drives have 2906 cylinders, 16 heads, and 63 sectors.
If your CMOS setup program automatically detects the correct
values for a newly installed drive, or has an automatic IDE drive
detection option, use this feature. It should set these values for
the CMOS parameters:

• Logical Block Addressing (LBA) mode: Yes

• Multiple sector read/write: 2, 4, 6, 8 or 16 sectors at a time

• Fast Programmed I/O mode: 0 through 4

• Cylinders: 2906

• Heads: 16

• Sectors per track: 63

Note: SyQuest drives ignore Write Precomp and Landing Zone

entries. You may enter any valid number for these parameters.

2-32 1.5 GB Internal EIDE Removable Cartridge Disk Drive

If your CMOS setup program autodectects different values, use
the program’s user definable mode or manual mode to enter the
correct values. The following table shows the user-definable
numbers for several BIOS manufacturers:

BIOS Version User-Definable Type

AMI 1991 or later 47
Award 1991 or later 48 or 49
Mr. BIOS 1991 or later 46 or 47
Phoenix All 48, 49, or USER CONFIG

e. Note these requirements and limitations if you are using an

IDE controller.

For Windows 95, Windows 3.1x, and DOS-only users—if you are
not using the SyJet EIDE drive as your boot device, and if your
CMOS setup program will not allow you to set the values given in
step d, you can retain the full capacity of the drive cartridge by
using these values for the CMOS cylinder/head/sector parameters:

• Cylinders: 1024

• Heads: 16

• Sectors per track: 63

SyQuest software will overwrite the reported CMOS settings.
For Windows NT and OS/2 users, or for those using the SyJet

EIDE drive as a boot device, you will be unable to access more
than 520 MB of the drive cartridge’s capacity unless you do one of
the following:

• Upgrade your system with an EIDE controller.

• Use third-party disk managing software.

Refer to SyQuest’s W eb page at http://www.syquest.com for
more details.

f. Save the settings and exit the CMOS setup program.

Follow the instructions on the screen for saving the values and
exiting the setup program.

Installation Guide for PC Compatible Systems 2-33

5. After setting the CMOS parameters, reboot your

computer.

Windows 95 and Windows NT 4.0 users should see a new removable
disk icon for the SyJet drive added to the My Computer group. If you
do not see a new removable disk icon, run the wizard Add New
Hardware as follows:

a. Click Start.

b. Move you mouse cursor to Settings and click Control P anel.
c. Double-click on Add New Hardware and click Next.
d. Click the Yes, Recommended radio button and click Next.

The wizard Add New Hardware will search for the SyJet drive and
add it to the Windows 95 or Windows NT registry. Upon restarting
your computer, you should now see a removable hard disk icon for
the SyJet drive added to the My Computer group.

6. If you still have pr ob lems, please follow these steps:

a. Visit our Web site at http://www.syquest.com for more

technical documentation and frequently asked questions.

b. If you still need assistance, contact SyQuest Technical

Support at [phone].

2-34 1.5 GB Internal EIDE Removable Cartridge Disk Drive

3

Installing the SyQuest
EIDE Software

This chapter gives instructions for installing your SyQuest EIDE software.
The SyQuest EIDE software includes device drivers and utilities for the
drive and cartridge.

You need both the SyJet cartridge and the SyQuest Installation Diskette
to complete this simple procedure. The installation diskette reads
essential information from the SyJet cartridge during software installation.

Make sure the SyJet cartridge is
on page 2-27.
the way into the drive and down.

If you have reformatted your SyJet cartridge or lost the

Note:

installation diskette, you may download the latest software from
SyQuest’s Web site, FTP site, or Bulletin Board. Find the addresses
and phone numbers you need at the front of this guide.

Fully inserted

fully

inserted in the drive, as instructed

means that you have pushed the cartridge all

Now find the section for your operating system and follow those steps.
When you have completed the installation, see Appendix A, “Using the
SyQuest Utilities” for more information.

3-1

When you install

Note:

drive) one or more of your existing drive letters may be reassigned.
This can cause problems with local paths and with network drive
assignments. You can control these assignments by changing the
order in which your computer assigns letters to your drive partitions.
See Appendix B, “Managing Drive Letters Under Windows 95,” for
more information.

any

EIDE device (including your SyQuest

Windows 95

1.

Click Start, then select Settings and choose Control
Panel.

In the Control Panel window, double-click the

2.

Add/Remove Programs icon.
Insert the SyQuest installation diskette into your

3.

diskette drive.

Also verify that the SyJet cartridge is properly inserted in the SyJet
drive.

Click Install, click Next, and then click Finish.

4.

5.

Follow the instructions in the Installation Wizard
window to complete the software installation.

3-2 1.5 GB Internal EIDE Removable Cartridge Disk Drive

DOS Products and Windows 3.1x

1.

Begin at the DOS prompt.

Press Alt + F4 if you are in Windows 3.1x—do not use a DOS shell.

2.

Insert the SyQuest installation diskette into your
diskette drive.

Also verify that the SyJet cartridge is properly inserted in the SyJet
drive.

3.

At a DOS prompt, type A:\INSTALL and press Enter.

If your 3.5-inch diskette drive is device B, type B:\INSTALL and press
Enter.

4.

Follow the installation program prompts.

Windows NT

Windows NT users do not need to install any SyQuest software for the
SyJet EIDE drive. Y our operating system already has the drivers required
to support the installation, and SyQuest does not provide special drive
and cartridge utilities for this operating system.

You can use Disk Administrator to prepare a SyJet cartridge or add a
signature block. Since you do not need the installation software on the
SyJet cartridge, you may reformat the cartridge if you wish.

Windows NT 4.0 with Service Pack2 or higher fully supports

Note:

cartridge removability for SyJet drives. If you use version 3.5x or an
earlier version of Windows NT, you must first close all programs and
shutdown Windows NT before you can remove a cartridge.

Installation Guide for PC Compatible Systems 3-3

OS/2

1.

Insert the SyQuest installation diskette.

Also verify that the SyJet cartridge is

2.

Select Device Driver Install from System Setup.

If you are using OS/2 4.0, select Install/Remove from System Setup.

3.

Change the source.

If you are using OS/2 4.0, change the source from A:\ to A:\OS2-40.
If you are using OS/2 2.1x or 3.x, change the source from A:\ to

A:\OS2.

Click SyQuest EIDE Device, and then click OK.

4.

SyQuest does not provide special drive and cartridge utilities

Note:

for this operating system.

fully

inserted in the SyJet drive.

3-4 1.5 GB Internal EIDE Removable Cartridge Disk Drive

4

Ejecting a Cartridge

This chapter gives instructions for ejecting a SyJet cartridge, both with
and without power to the drive.

With Power to the Drive

Follow these steps to remove the cartridge, when changing cartridges, or
when transporting your SyJet drive:

Verify that the Power LED glows green.

1.

The SyJet drive should always be switched on when you eject a
cartridge.

Exit all applications that use the cartridge and close

2.

all open files on the cartridge.

You may lose data if you eject the cartridge before closing all open
files on the cartridge.

Windows NT 3.x users:

drive as a
cartridge from the drive until you shut down Windows NT.

fixed

and not a

Since Windows NT 3.x treats the SyJet

removable

drive, you cannot remove a

3.

Software unlock

3.1x, OS/2, or DOS only.

See “SyJet Cartridge Features” on page A-2 for information about the
Lock or Unlock utility.

the cartridge if you use Windows

4-1

4.

Press the Eject button on the front of the SyJet
drive.

See Figure 4-1. The Drive Activity LED flickers amber, the drive eject
tone sounds, the drive door opens, and the cartridge ejects. Three
tones sound to indicate that the cartridge has been fully ejected and
is ready for removal.

Drive
Activity LED

Figure 4-1. Pressing the Eject Button (installed view)

5.

Remove the cartridge and place it in its protective
case.

Caution:

halfway or more before you can re-insert it. This built-in feature
prevents partial insertion. Never store or move the SyJet drive with the
cartridge partially inserted. Leaving a cartridge partially inserted or
moving the SyJet drive with the cartridge inserted may damage the
drive and void your warranty.

4-2 1.5 GB Internal EIDE Removable Cartridge Disk Drive

If you remove or eject the cartridge, you must pull it out

Without Power to the Drive

While the drive is powered off, you can manually eject a cartridge.

Caution:

can damage the drive and invalidate the warranty.

1.

2.

Figure 4-2. Pulling a cartridge out without power

3.

Never manually eject a cartridge while the power is on. This

Wait for 45 seconds after power is turned off.
Open the drive door and remove the cartridge.

Remove the cartridge by gently lifting the tab and pulling the
cartridge out of the drive. See Figure 4-2.

REMOVABLE CARTRIDGE HARD DRIVE

®

Lift the tab here and pull the

cartridge out of the drive.

(installed view)

Return the cartridge to its protective case for
storage or transport.

Installation Guide for PC Compatible Systems 4-3

4-4 1.5 GB Internal EIDE Removable Cartridge Disk Drive

Part Number 112206-002 Revision A