Synway UMG Series Gateway
Uniway2000
Uniway2100
Version 1.6.3
Synway Information Engineering Co., Ltd
www.synway.net
Synway Information Engineering Co., Ltd
Content
Content ..................................................................................................i
Copyright Declaration...........................................................................iii
Revision History....................................................................................iv
Chapter 1 Product Introduction........................................................1
1.1 Typical Application.........................................................................................1
1.2 Feature List.................................................................................................... 2
1.3 Hardware Description.................................................................................... 2
1.3.1 Appearance & Interface Description .........................................................................3
1.3.2 Hardware Structure...................................................................................................5
1.4 Alarm Info ...................................................................................................... 6
Chapter 2 Quick Guide ......................................................................7
Chapter 3 WEB Configuration...........................................................9
3.1 System Login................................................................................................. 9
3.2 Operation Info.............................................................................................. 10
3.2.1 System Info.............................................................................................................10
3.3 Gateway Setting ...........................................................................................11
3.3.1 Subboard Gateway ................................................................................................. 11
3.3.2 Subboard Configuration..........................................................................................12
3.4 Subboard Group.......................................................................................... 12
3.5 Route Settings............................................................................................. 13
3.5.1 IP to TEL/PSTN ......................................................................................................14
3.6 System Tools ............................................................................................... 16
3.6.1 Network ..................................................................................................................18
3.6.2 Management...........................................................................................................19
3.6.3 IP Routing Table......................................................................................................21
3.6.4 Configuration File....................................................................................................23
3.6.5 Signaling Capture ...................................................................................................24
3.6.6 Signaling Call Track ................................................................................................25
3.6.7 PING Test ...............................................................................................................26
3.6.8 TRACERT Test .......................................................................................................27
3.6.9 Modification Record ................................................................................................28
3.6.10 Backup & Upload ....................................................................................................29
3.6.11 Factory Reset .........................................................................................................29
3.6.12 Upgrade..................................................................................................................29
3.6.13 Change Password ..................................................................................................30
3.6.14 Restart ....................................................................................................................30
Appendix A Technical Specifications.................................................31
Appendix B Troubleshooting..............................................................32
UMG Gateway User Manual (Version 1.6.3) Page i
Synway Information Engineering Co., Ltd
Appendix C Technical/sales Support.................................................33
UMG Gateway User Manual (Version 1.6.3) Page ii
Synway Information Engineering Co., Ltd
Copyright Declaration
All rights reserved; no part of this document may be reproduced or transmitted in any form or by
any means, electronic or mechanical, without prior written permission from Synway Information
Engineering Co., Ltd (hereinafter referred to as ‘Synway’).
Synway reserves all rights to modify this document without prior notice. Please contact Synway
for the latest version of this document before placing an order.
Synway has made every effort to ensure the accuracy of this document but does not guarantee
the absence of errors. Moreover, Synway assumes no responsibility in obtaining permission and
authorization of any third party patent, copyright or product involved in relation to the use of this
document.
UMG Gateway User Manual (Version 1.6.3) Page iii
Synway Information Engineering Co., Ltd
Revision History
Version Date Comments
Version 1.6.3 2017-3 Initial publication
Note: Please visit our website http://www.synway.net to obtain the latest version of this document.
UMG Gateway User Manual (Version 1.6.3) Page iv
Synway Information Engineering Co., Ltd
Chapter 1 Product Introduction
Thank you for choosing Synway UMG Series Gateway!
The Synway UMG series gateway products (hereinafter referred to as ‘UMG gateway’) integrate
the analog, digital and wireless subboards. It can connect the traditional phone sets, the fax
machines, the PSTN and the enterprise PBX as well as the wireless network to implement
multiple features of analog, digital and wireless gateways, providing a powerful, reliable and
cost-effective VoIP solution for such occasions as IP call centers and multi-branch agencies.
1.1 Typical Application
Figure 1-1 Typical Application
FXO
UMG Gateway
Subscriber
Terminal
IP Phone
Tel TelFax
FXS
LAN
FXO
Internet
E1
Router
FXS
PBX
Tel
Tel Tel
E1
SIP
LAN
Wireless
Channel
Router
Router
UMG Gateway
UMG Gateway
IP Phone
Subscriber
Terminal
IP Phone
IP Phone
UMG Gateway User Manual (Version 1.6.3) Page 1
Synway Information Engineering Co., Ltd
1.2 Feature List
Basic Features Description
IP Call
Call initiated from IP to a designated SIP trunk for voice communication, via routing
and number manipulation.
Number Manipulation
Peels off some digits of a phone number from left/right, or adds a prefix/suffix to a
phone number.
VoIP Routing Routing path: from IP to PSTN or from PSTN to IP.
Fax
Multiple fax parameters: fax mode, maximum fax rate, fax train mode, error
correction mode, etc.
Echo Cancellation Provides the echo cancellation feature for a call conversation.
IMS Network Registers the gateway to a server under IMS network.
Simultaneous Register
to Multiple Servers
Registers the gateway to a master registrar server and a spare registrar server
simultaneously.
Signaling & Protocol Description
SIP Signaling Supported protocol: SIP V1.0/2.0, RFC3261
Voice
CODEC G.711A, G.711U, G.729, G723, G722, AMR, iLBC
DTMF Mode
RFC2833, SIP INFO, INBAND, RFC2833+Signaling,
In-band+Signaling
Network Description
Network Protocol
Supported protocol: TCP/UDP, HTTP, ARP/RARP, DNS, NTP, TFTP, TELNET,
STUN
Static IP IP address modification support
DNS Domain Name Service support
Security Description
Admin Authentication Support admin authentication to guarantee the resource and data security
Maintain & Upgrade Description
WEB Configuration Support of configurations through the WEB user interface
Language Chinese, English
Software Upgrade
Support of user interface, gateway service, kernel and firmware upgrades based
on WEB
Tracking Test Support of Ping and Tracert tests based on WEB
SysLog Type Three options available: ERROR, WARNING, INFO
1.3 Hardware Description
The UMG gateway features 2U rackmount design and integrates embedded LINUX system within
UMG Gateway User Manual (Version 1.6.3) Page 2
Synway Information Engineering Co., Ltd
the POWERPC+DSP hardware architecture. It has 2 Megabit Ethernet ports (LAN1 and LAN2) on
the chassis, two fan boxes with removable fans and independent air passages respectively on the
front and back panels.
1.3.1 Appearance & Interface Description
Console Port
Run Indicator
FXO Channel Indicator
Antenna Interface
Alarm Indicator
Reset Button
FXS Channel Indicator
RJ45 Interface
Figure 1-2 Front View for Uniway2000
Note: The Internal LAN is only used to access the inserted subboards.
Figure 1-3 Rear View for Uniway2000
Figure 1-4 Left View for Uniway2000
Figure 1-5 Front View for Uniway2100
FXO Channel Indicator
FXS Channel Indicator
RJ45 Interface
Reset Button
Antenna Interfac
e
Console Port
Million
Ethernet
Interface
Ventilation Holes
Screw Holes for
Foot Bracket
HDD & Run Indicator
VGA Interface
USB Interface
Kilomega-
Ethernet port
SPK&MIC
Power Switch
220V AC Power
Run Indicator
Console Port
WAN for External
LAN for Internal
Reset Button
Power Button
UMG Gateway User Manual (Version 1.6.3) Page 3
Synway Information Engineering Co., Ltd
Power Button
220V AC Power
Chassis
Address Code
Figure 1-6 Rear View for Uniway2100
Figure 1-7 Left View for Uniway2100
The table below gives a detailed introduction to the interfaces, buttons and LEDs illustrated
above:
Interface Description
Amount: 2
Type: RJ-45
Bandwidth: 10/100Mbps
Self-Adaptive Bandwidth Supported
LAN
Auto MDI/MDIX Supported
Amount: 1
Type: RS-232
Baud Rate: 115200 bps
Connector: Mini-USB connecting line
Data Bits: 8 bits
Stop Bit: 1 bit
Parity Unsupported
Console Port
Flow Control Unsupported
Button Description
Power Key The power key for the board power supply
Reset Button Restore the gateway to factory settings.
LED Description
Power Indicator
Indicates the power state. It lights up when the gateway starts up with the power
cord well connected.
Run Indicator Indicates the running status. For more details, refer to 1.4 Alarm Info.
Alarm Indicator Alarms the device malfunction. For more details, refer to 1.4 Alarm Info.
Link Indicator The green LED on the left of LAN, indicating the network connection status.
Ventilation
Holes
Screw Holes for
Foot Bracket
UMG Gateway User Manual (Version 1.6.3) Page 4
Synway Information Engineering Co., Ltd
ACT Indicator
The orange LED on the right of LAN, whose flashing tells data are being
transmitted.
1.3.2 Hardware Structure
The UMG gateway features 2U rackmount design, which can be inserted with the CPU board, the
switching board, analog gateway subboards, digital gateway subboards and wireless gateway
subboards. For the Uniway2000 gateway, it designs 6 service board slots in the front, 2 service
board slots together with 1 switching board slot at the back. The wider one among the 9 slots is
only for the switching board, and the other 8 slots are optional; for the Uniway2100 gatewaym ut
designs 6 service board slots in the front, 1 switching board slot at the back. The descriptions
about the subboards are listed below:
The CPU board (Occupied a height of two service boards) based on the X86 architecture is used
to run the IVR and other programs developed by customers.
The switching board (Uniway2000: UMG-X08G) based on the MCU03 processor and the 1.2G
quad-core ARM processor, is used to run the front-end gateway service program. The assembled
switching board of Uniway2000 has 3 independent Kilomega-Ethernet ports which can be
self-adaptive the 10/100M network. It provides a high-performance, embedded CPU to manage
all the devices. The switching board for Uniway2100 (UMG-X06) has 2 independent
Million-Ethernet ports. The service boards interact with the exterior via the switching board.
The digital gateway subboards (UMG2120) support 1E1, 2E1s and 4E1s, with the type of
UMG-2030, UMG-2060 and UMG-2120.
The analog gateway subboards (UMG1016) now support up to 16 analog channels, with the types
of UMG1016-16S (16-channels FXS port), UMG1016-8S8O (8-channels FXS port and 8-channels
FXO port) and UMG1016-16O (16-channels FXO port).
The wireless gateway subboards (UMG4008) now support up to 8 wireless channels, with the
type of UMG-4008_8G, UMG-4008_8C, UMG-4008_8W, UMG-4008_4G, UMG-4008_4C and
UMG-4008_4W.
The 8 optional slots can be inserted with any subboards according to your requirement. The
ordinary settings are: 1 CPU board + 1 switching board + 6 available service boards; 2 CPU
boards + 1 switching board + 4 available service boards; 1 switching board + 8 available service
boards.
See the hardware architecture below:
Switching Board
Rear Panel
Figure 1-8 UMG Gateway Hardware Architecture
LAN
LAN
UMG1016B/
UMG4008-8G/
UMG2120
Control
Line Group
UMG1016B/
UMG4008-8G/
UMG2120
UMG Gateway User Manual (Version 1.6.3) Page 5
Synway Information Engineering Co., Ltd
1.4 Alarm Info
The UMG gateway is equipped with two indicators denoting the system’s running status: Run
Indicator (green) and Alarm Indicator (red). The table below explains the states and meanings of
the two indicators.
LED State Description
Go out System is not yet started.
Light up and flash fast System is starting.
Run Indicator
Flash slowly System is normal.
Go out System is normal.
Light up
Upon startup: System is normal.
In runtime: System is abnormal.
Alarm Indicator
Flash System is abnormal.
Note:
z The startup process consists of two stages: System Booting and Gateway Service
Startup. The system booting costs about 1 minute and once it succeeds, both the run
indicator and the alarm indicator light up. Then after the gateway service is successfully
started and the device begins to work normally, the run indicator flashes and the alarm
indicator goes out.
z During runtime, if the alarm indicator lights up or flashes, it indicates that the device goes
abnormal. If you cannot figure out and solve the problem by yourself, please contact our
technicians for help. Go to
Appendix C Technical/sales Support to find the contact way.
UMG Gateway User Manual (Version 1.6.3) Page 6
Synway Information Engineering Co., Ltd
Chapter 2 Quick Guide
This chapter is intended to help you grasp the basic operations of the UMG gateway in the
shortest time.
Step 1: Confirm that your packing box contains all the following things.
z UMG Gateway *1
z Angle Bracket *2, Rubber Foot Pad *4, Screw for Angle Bracket *8
z 220V Power Cord *2
z Warranty Card *1
z Installation Manual *1
Step 2: Properly fix the UMG gateway.
If you do not need to place the gateway on the rack, simply fix the 4 rubber foot pads. Otherwise,
you should first fix the 2 angle brackets onto the chassis and then place the chassis on the rack.
Step 3: Connect the power cord.
Make sure the device is well grounded before you connect the power cord. Check if the power
socket has the ground wire.
Note: Each UMG gateway has two power interfaces to meet the requirement for power supply hot
backup. As long as you properly connect and turn on these two power keys, either power supply
can guarantee the normal operation of the gateway even if the other fails.
Step 4: Connect the network cable.
Step 5: Log in the gateway.
Enter the original IP address (LAN 1: 192.168.1.101 or LAN 2: 192.168.0.101) of the UMG
gateway in the browser to go to the WEB interface. The original username and password of the
gateway are both ‘admin’. For detailed instructions about login, refer to
3.1 System Login. We
suggest you change the initial username and password via ‘System Tools Æ Change Password’
on the WEB interface as soon as possible after your first login. For detailed instructions about
changing the password, refer to
3.6.13 Change Password. After changing the password, you are
required to log in again.
Step 6: Modify IP address of the gateway.
You can modify the IP address of the gateway via ‘System Tools Æ Network’ on the WEB interface
to put it within your company’s LAN. Refer to
3.6.1 Network for detailed instructions about IP
modification. After changing the IP address, you shall log in the gateway again using your new IP
address.
Step 7: Check the connection of subboards.
After the gateway starts successfully with the subboards, you can go ‘GatewayÆSubboard
Gateway’ on the WEB interface to check if all the subboards are well connected.
Step 8: Set routing rules for calls.
Go to the route setting interface of each subboard to set the routing rules. Please refer to the user
manual of each gateway for detailed information.
Special Instructions:
z The chassis of the UMG gateway must be grounded for safety reasons, according to
standard industry requirements. A simple way is earthing with the third pin on the plug.
UMG Gateway User Manual (Version 1.6.3) Page 7
Synway Information Engineering Co., Ltd
No or improper grounding may cause instability in operation as well as decrease in
lightning resistance.
z As the device will gradually heat up while being used, please maintain good ventilation to
prevent sudden failure, ensuring that the ventilation holes (see
Figure 1-4) are never
jammed.
z During runtime, if the alarm indicator lights up or flashes, it indicates that the device goes
abnormal. If you cannot figure out and solve the problem by yourself, please contact our
technicians for help. Otherwise it may lead to a drop in performance or unexpected
errors.
UMG Gateway User Manual (Version 1.6.3) Page 8
Synway Information Engineering Co., Ltd
Chapter 3 WEB Configuration
3.1 System Login
Type the IP address into the browser and enter the login interface. See Figure 3-1.
Figure 3-1 Login Interface
The gateway only serves one user, whose original username and password are both ‘admin’. You
can change the username and the password via ‘System Tools Æ Change Password’ on the WEB
interface. For detailed instructions, refer to
3.6.13 Change Password.
After login, you can see the main interface as below.
Figure 3-2 Main Interface
UMG Gateway User Manual (Version 1.6.3) Page 9
Synway Information Engineering Co., Ltd
3.2 Operation Info
Operation Info shows the current running status of the gateway. See Figure 3-3.
Figure 3-3 Operation Info
3.2.1 System Info
Figure 3-4 System Info Interface
See Figure 3-4 for the system info interface. You can click Refresh to obtain the latest system
information, click Version Detail to obtain the detailed information of WEB, Gateway, Uboot and
Kernel. The table below explains the items shown in
Figure 3-4.
Item Description
MAC Address MAC address of LAN 1 or LAN 2.
UMG Gateway User Manual (Version 1.6.3) Page 10
Synway Information Engineering Co., Ltd
IP Address
The three parameters from left to right are IP address, subnet mask and default
gateway of LAN 1 or LAN 2.
DNS Server DNS server address of LAN 1 or LAN 2.
Receive Packets,
Transmit Packets
The amount of receive/transmit packets after the gateway’s startup, including three
categories: All, Error and Drop.
Current Speed The current speed of data receiving and transmitting.
Work Mode
The work mode of the network, including six options: 10 Mbps Half Duplex, 10 Mbps
Full Duplex, 100 Mbps Half Duplex, 100 Mbps Full Duplex, 1000 Mbps Full Duplex
and Disconnected.
Note: The mode of 1000 Mbps Full Duplex is unavailable for the Uniway2100
gateway.
Runtime
Time of the gateway keeping running normally after startup. This parameter
updates every 2s.
CPU Temperature Display the real time temperature of the CPU.
Serial Number Unique serial number of an UMG gateway.
WEB Current version of the WEB interface.
Gateway Current version of the gateway service.
Uboot Current version of Uboot.
Kernel Current version of the system kernel on the gateway.
Firmware Current version of the firmware on the gateway.
3.3 Gateway Setting
SIP Settings includes Subboard Gateway and Subboard Configuration. See Figure 3-5.
Figure 3-5 Gateway Settings
3.3.1 Subboard Gateway
The subboard gateway interface displays all the subboard types of the UMG gateway. See Figure
3-6
. Click Configuration to go to the configuration interface of each subboard. You can refer to
the corresponding gateway’s manual for detailed operations.
UMG Gateway User Manual (Version 1.6.3) Page 11
Synway Information Engineering Co., Ltd
Figure 3-6 Subboard Gateway Interface
3.3.2 Subboard Configuration
The subboard configuration interface displays all the route and port information. See Figure 3-7
below.
Figure 3-7 Subboard Configuration Interface
3.4 Subboard Group
Figure 3-8 Subboard Group Settings
See Figure 3-8 for the subboard group setting interface. A new subboard group can be added by
the Add New button on the bottom right corner of the list in the above figure. See
Figure 3-9 for
the subboard group adding interface.
Figure 3-9 Add New Subboard Group
The table below explains the items shown in Figure 3-9.
UMG Gateway User Manual (Version 1.6.3) Page 12
Synway Information Engineering Co., Ltd
Item Description
Index
The unique index of each subboard group, which is mainly used in the configuration
of routing rules and number manipulation rules to correspond to subboard groups.
Description More information about each subboard group.
Subboards
The subboards in the subboard group. If the checkbox before a subboard is gre y, it
indicates that the subboard has been occupied. The ticked subboards herein will be
displayed in the column ‘Subboards’ in
Figure 3-8.
After configuration, click Save to save the settings into the gateway or click Close to cancel the
settings.
Click Modify in
Figure 3-8 to modify a subboard group. See Figure 3-10 for the subboard group
modification interface. The configuration items on this interface are the same as those on the Add
New Subboard Group interface.
Figure 3-10 Modify Subboard Group
To delete a subboard group, check the checkbox before the correspondi ng index in Figure 3-8
and click the Delete button. Check All means to select all available items on the current page;
Uncheck All means to cancel all selections on the current page; Inverse means to uncheck the
selected items and check the unselected. To clear all subboard groups at a time, click the Clear
All button in
Figure 3-8.
3.5 Route Settings
Route Settings is used to specify the routing rules for calls from IP to TEL/PSTN. See Figure 3-11.
Figure 3-11 Route Settings
UMG Gateway User Manual (Version 1.6.3) Page 13
Synway Information Engineering Co., Ltd
3.5.1 IP to TEL/PSTN
By default, there is no IPÆTEL/PSTN routing rule available on the gateway. Click Add New to
add some manually. See
Figure 3-12 for the IPÆTEL/PSTN routing rule adding interface.
Figure 3-12 Add New Routing Rule (IPÆTEL/PSTN)
The table below explains the items shown in the above figure.
Item Description
Index
The unique index of each routing rule, which denotes its priority. A routing rule with
a smaller index value has a higher priority. If a call matches several routing rules, it
will be processed according to the one with the highest priority.
Source IP The IP address where the calls come from.
UMG Gateway User Manual (Version 1.6.3) Page 14
Synway Information Engineering Co., Ltd
CallerID Prefix,
CalleeID Prefix
A string of numbers at the beginning of the calling/called party number. This item
can be set to a specific string or “*” which indicates any string. These two
configuration items together with Call Initiator can specify the calls which apply to a
routing rule.
Rule Explanation:
Character Description
“0”~”9” Digits 0～9.
“[ ]”
‘[ ]’ is used to define the range for a number. Values within it only
can be digits ‘0~9’, punctuations ‘-’ and ‘,’. For example,
[1-3,6,8] indicates any one of the numbers 1, 2, 3, 6, 8.
“-”
’-’ is used only in ‘[ ]’ between two numbers to indicates any
number between these two numbers.
“,”
’,’ is used to separate numbers or number ranges, representing
alternatives.
Example: Rule “0[0-3,7][6-9]” denotes the prefix is 006, 016, 026, 036, 007, 017,
027, 037, 008, 018, 028, 038, 009, 019, 029, 039, 076, 077, 078, 079.
Note: Multiple rules are supported for CallerID/CalleeID prefix. They are separated
by “:”.
Call Destination Subboard group to which the call will be routed.
Description More information about each routing rule.
After configuration, click Save to save the settings into the gateway or click Close to cancel the
settings. See
Figure 3-13 for the IPÆTEL/PSTN Routing Rule Configuration Interface.
Figure 3-13 IPÆTEL/PSTN Routing Rule Configuration Interface
Click Modify in Figure 3-13 to modify a routing rule. See Figure 3-14 for the IPÆTEL/PSTN
routing rule modification interface. The configuration items on this interface are the same as those
on the Add New Routing Rule (IP
Æ
TEL/PSTN) interface. Note that the item Index cannot be
modified.
UMG Gateway User Manual (Version 1.6.3) Page 15
Synway Information Engineering Co., Ltd
Figure 3-14 Modify Routing Rule (IPÆTEL/PSTN)
To delete a routing rule, check the checkbox before the corresponding index in Figure 3-13 and
click the Delete button. Check All means to select all available items on the current page;
Uncheck All means to cancel all selections on the current page; Inverse means to uncheck the
selected items and check the unselected. To clear all routing rules at a time, click the Clear All
button in
Figure 3-13.
3.6 System Tools
System Tools is mainly for gateway maintenance. It provides such features as IP modification,
time synchronization, data backup, log inquiry and connectivity check. See
Figure 3-15 for details.
UMG Gateway User Manual (Version 1.6.3) Page 16
Synway Information Engineering Co., Ltd
Figure 3-15 System Tools
UMG Gateway User Manual (Version 1.6.3) Page 17
Synway Information Engineering Co., Ltd
3.6.1 Network
Figure 3-16 Network Settings Interface
See Figure 3-16 for the network settings interface. A gateway has two LANs, each of which can be
configured with independent IP address, subnet mask, default gateway and DNS server. The
Bond feature when enabled will make the information of LAN1 and LAN2 duplicated and backed
up so as to realize the hot-backup function between LAN1 and LAN2. By default, this feature is
disabled. On this interface, SIP Address is used to select the IP address for SIP signaling, using
LAN 1 by default; SIP Signaling Port is used to set the monitoring port for SIP signaling, with the
value range of 5001~65535 and the default value of 5060.
Note: 1. The two configuration items IP Address and Default Gateway cannot be the same
for NET 1 and NET 2.
2. By default, Speed and Duplex Mode is hidden, set to Automatic Detection, and you
can click ‘F’ to let it display. We suggest you do not modify it because the
non-automatic detection may cause abnormity in network interface.
UMG Gateway User Manual (Version 1.6.3) Page 18
Synway Information Engineering Co., Ltd
After configuration, click Save to save the above settings into the gateway or click Reset to
restore the configurations. After changing the IP address, you shall log in th e gateway again using
your new IP address.
3.6.2 Management
Figure 3-17 Management Parameters Setting Interface
UMG Gateway User Manual (Version 1.6.3) Page 19
Synway Information Engineering Co., Ltd
See Figure 3-17 for the Management Parameters Setting interface. The table below explains the
items shown in the above figure.
Item Description
WEB Port The port which is used to access the gateway via WEB. The default value is 80.
Access Setting
Sets the IP addresses which can access the gateway via WEB. By default, all IPs
are allowed. You can set an IP whitelist to allow all the IPs within it to access the
gateway freely. Also you can set an IP blacklist to forbid all the IPs within it to access
the gateway.
Time to Log Out
The gateway will log out automatically if it is not operated during a time longer than
the value of this item, calculated by s, with the default value of 1800ms.
SSH
Sets whether to enable the gateway to be accessed via SSH, with the default value
of No.
SSH Port The port which is used to access the gateway via SSH.
Remote Data
Capture
After this feature is enabled, you can obtain the gateway data via a remote capture
tool. The default value is No.
Capture RTP
Sets whether to capture RTP. Once this feature is enabled, the RTP package will
also be captured by the selected network.
FTP Sets whether to enable the FTP server, with the default value of Yes.
SYSLOG
Sets whether to enable SYSLOG. It is required to fill in SYSLOG Server Address
and SYSLOG Level in case SYSLOG is enabled. By default, SYSLOG is disabled.
Server Address Sets the SYSLOG server address for log reception.
SYSLOG Level Sets the SYSLOG level. There are three options: ERROR, WARNING and INFO.
Monitor
Self-adaption
Enable the NAT stun between the gateway and the monitor tool. By default, it is
disabled.
Monitoring LAN Port Sets the LAN port for the monitoring.
NAT Traversal,
Traversal
Type
Sets whether to enable the NAT traversal. By default this feature is disabled. There
is only one traversal type: Port Mapping.
LAN1 Mapping
Address,
LAN2 Mapping
Address
The mapping addresses of LAN1 and LAN2 in case the NAT traversal is enabled. If
the port mapping is selected as the traversal type, you are required to set the
mapping address on the router and fill in the corresponding information here as well.
By default, only the IP address need be filled in, and the port value is just the sam e
as the SIP signaling port.
NTP
Sets whether to enable the NTP time synchronization feature. It is required to fill in
NTP Server Address, Synchronizing Cycle and Time Zone in case NTP is
enabled. By default, NTP is disabled.
NTP Server Address Sets the Server address for NTP time synchronization.
Synchronizing Cycle Sets the cycle for NTP time synchronization.
Daily Restart
Sets whether to restart the gateway regularly every day at the preset Restart Time.
By default, this feature is disabled.
Restart Time Sets the time to restart the gateway regularly.
System Time
The system time. Check the checkbox before Modify and change the time in the edit
box.
UMG Gateway User Manual (Version 1.6.3) Page 20
Synway Information Engineering Co., Ltd
Time Zone The time zone of the gateway.
3.6.3 IP Routing Table
IP Routing Table is allowed to be set. The gateway will, according to the IP routing table, send the
IP packages via a specified route to the destination network segment. By default, there is no
routing information available on the gateway, click Add New to add manually. See
Figure 3-18.
Figure 3-18 Routing Table Adding Interface
The table below explains the items shown in above figures.
Item Description
No. The number of the routing for the LAN in routing table.
Destination The network segment the in which the IP address is accessible for the network port.
Subnet Mask The subnet mask of the network segment.
Network Port The corresponding network port of the routing.
After configuration, click Save to save the settings into the gateway or click Close to cancel the
settings. See
Figure 3-19 for the Routing Table List.
Figure 3-19 Routing Table List
Click Modify in Figure 3-19 to modify a routing. See Figure 3-20 for the routing table modification
UMG Gateway User Manual (Version 1.6.3) Page 21
Synway Information Engineering Co., Ltd
interface. The configuration items on this interface are the same as those on the Add Routing
Table interface. Note that the item No. cannot be modified.
Figure 3-20 Routing Table Modification Interface
To delete a routing, check the checkbox before the corresponding index in Figure 3-19 and click
the Delete button. To clear all number manipulation rules at a time, click the Clear All button in
Figure 3-19.
UMG Gateway User Manual (Version 1.6.3) Page 22
Synway Information Engineering Co., Ltd
3.6.4 Configuration File
Figure 3-21 Configuration File Interface
See Figure 3-21 for the Configuration File interface where you can check and modify some
relative configuration files, including SMGConfig.ini and ShConfig.ini. Configurations about the
gateway server, such as route rules, number manipulation, number filter and so on, are included
in SMGConfig.ini; Configurations about the board are included in ShConfig.ini. You can modify
these configurations on the interface directly, and then click Save to save the above settings into
the gateway or click Reset to restore the configurations.
UMG Gateway User Manual (Version 1.6.3) Page 23
Synway Information Engineering Co., Ltd
3.6.5 Signaling Capture
Figure 3-22 Signaling Capture Interface
See
Figure 3-22 for the Signaling Capture interface. Data Capture is used to capture data on the
network interface you choose. Click Start to start capturing data (1024000 packets at most) on the
corresponding network interface. SIP and SysLog are supported at present. You can enter the
Syslog destination address to send Syslog to wherever required. Click Stop to stop data capture
and download the captured packets.
Click Clean Data to clean all the captured packages. Click Download Log to download such logs
as core files, configuration files, error information and so on.
UMG Gateway User Manual (Version 1.6.3) Page 24
Synway Information Engineering Co., Ltd
3.6.6 Signaling Call Track
Figure 3-23 Call Track Interface
See Figure 3-23 for the Call Track Interface, providing three modes: Filter CallerID, Filter CalleeID
and Filter None. This is mainly used to output and save call information, facilitating call trace and
problem debugging. Click Start to track calls, and the trace logs will be shown in the “Track
Message” field; click Stop to stop the call track; click Filter to filter the trace logs according to the
condition you set; click Clear to clear all trace logs; click download to download trace logs.
UMG Gateway User Manual (Version 1.6.3) Page 25
Synway Information Engineering Co., Ltd
3.6.7 PING Test
Figure 3-24 Ping Test Interface
See Figure 3-24 for the Ping Test interface. A Ping test can be initiated by the gateway on a
designated IP address to check the connection status between them. The table below explains
the configuration items shown in the above figure.
Item Description
Source IP Address Source IP address where the Ping test is initiated.
Destination Address Destination IP address on which the Ping test is executed.
Ping Count The number of times that the Ping test should be executed. Range of value: 1~100.
Package Length Length of a data package used in the Ping test. Range of value: 56~1024 bytes.
Info
The information returned during the Ping test, helping you to learn the network
connection status between the gateway and the destination address.
After configuration, click Start to execute the Ping test; click End to terminate it immediately.
UMG Gateway User Manual (Version 1.6.3) Page 26
Synway Information Engineering Co., Ltd
3.6.8 TRACERT Test
Figure 3-25 Tracert Test Interface
See Figure 3-25 for the Tracert Test interface. A Tracert test can be initiated by the gateway on a
designated IP address to check the routing status between them. The table below explains the
configuration items shown in the above figure.
Item Description
Source IP Address Source IP address where the Tracert test is initiated.
Destination Address Destination IP address on which the Tracert test is executed.
Maximum Jumps
Maximum number of jumps between the gateway and the destination address,
which can be returned in the Tracert test. Range of value: 1~255.
Info
The information returned during the Tracert test, helping you to learn the detailed
information about the jumps between the gateway and the destination address.
After configuration, click Start to execute the Tracert test; click End to terminate it immediately.
UMG Gateway User Manual (Version 1.6.3) Page 27
Synway Information Engineering Co., Ltd
3.6.9 Modification Record
Figure 3-26 Modification Interface
The Modification Record interface is used to check the modification record on the web
configuration. Click Check and the modification record will be shown on the dialog box. See
Figure 3-26. Click Download to download the record file.
UMG Gateway User Manual (Version 1.6.3) Page 28
Synway Information Engineering Co., Ltd
3.6.10 Backup & Upload
Figure 3-27 Backup & Upload Interface
See Figure 3-27 for the Backup and Upload interface. To back up data to your PC, you shall first
choose the file in the pull-down list and then click Backup to start. To upload a file to the gateway,
you shall first choose the file type in the pull-down list, then select it via Browse…, and at last
click Upload. The gateway will automatically apply the uploaded data to overwrite the current
configurations.
3.6.11 Factory Reset
Figure 3-28 Factory Reset Interface
See Figure 3-28 for the Factory Reset interface. Click Reset to restore all configurations on the
gateway to factory settings.
3.6.12 Upgrade
Figure 3-29 Upgrade Interface
UMG Gateway User Manual (Version 1.6.3) Page 29
Synway Information Engineering Co., Ltd
See Figure 3-29 for the upgrade interface where you can upg rade the WEB, gateway service,
kernel and firmware to new versions. Select the upgrade package “*.tar.gz” via Browse… and
click Update (The gateway will do MD5 verification before upgrading and will not start to upgrade
until it passes the verification). Wait for a while and the gateway will finish the upgrade
automatically. Note that clicking Reset can only delete the selected update file but not cancel the
operation of Update.
3.6.13 Change Password
Figure 3-30 Password Changing Interface
See Figure 3-30 for the Password Changing interface where you can change username and
password of the gateway. Enter the current password, the new username and password, and then
confirm the new password. After configuration, click Save to apply the new username and
password or click Reset to restore the configurations. After changing the username and pa ssword,
you are required to log in again.
3.6.14 Restart
Figure 3-31 Service/System Restart Interface
See Figure 3-31 for the Restart interface. Click Restart on the service restart interface to restart
the gateway service or click Restart on the system restart interface to restart the whole gateway
system.
UMG Gateway User Manual (Version 1.6.3) Page 30
Synway Information Engineering Co., Ltd
Appendix A Technical Specifications
Dimensions
Uniway2000: 440×88×470 mm
3
Uniway2100: 440×88×372 mm3
Weight:
UMG-1016: about 0.5kg
UMG-4008: about 0.5kg
Sucker antenna (singleton): about 0.045kg
Uniway2000 (one switching board included):
about 8.5kg
Uniway2100 (one IPPBX board included): about
5.4kg
Environment
Operating temperature: 0℃—40℃
Storage temperature: -20℃—85℃
Humidity: 8%— 90% non-condensing
Storage humidity: 8%— 90% non-condensing
LAN
Amount: 2 (10/100 BASE-TX (RJ-45))
Self-adaptive bandwidth supported
Auto MDI/MDIX supported
Console Port
Amount: 1 (RS-232)
Baud rate: 115200bps
Connector: Mini USB connecting line
Data bits: 8 bits
Stop bit: 1 bit
Parity unsupported
Flow control unsupported
Note: Follow the above settings to configure the
console port; or it may work abnormally.
Power Requirements
Input power: 100~240V AC
Maximum power consumption：≤360W
Signaling & Protocol
SS7: TUP, ISUP
ISDN: ISDN User Side, ISDN Network Side
SS1: SS1 Signaling
SIP signaling: SIP V1.0/2.0, RFC3261
Audio Encoding & Decoding
G.711A 64 kbps
G.711U 64 kbps
G.729A/B 8 kbps
G723 5.3/6.3 kbps
G722 64 kbps
AMR 4.75/5.15/5.90/6.70/7.40/7.9
5/10.20/12.20 kbps
iLBC 13.3/15.2 kbps
Sampling Rate
8kHz
Safety
Lightning resistance: Level 4
UMG Gateway User Manual (Version 1.6.3) Page 31
Synway Information Engineering Co., Ltd
Appendix B Troubleshooting
1. What to do if I forget the IP address of the UMG gateway?
Long press the Reset button on the gateway to restore to factory settings. Thus the IP
address will be restored to its default value:
LAN1: 192.168.1.101
LAN2: 192.168.0.101
2. In what cases can I conclude that the UMG gatew ay is abnormal and turn to Synway’s
technicians for help?
a) During runtime, the run indicator does not flash or the alarm indicator lights up or flashes,
and such error still exists even after you restart the device or restore it to factory settings.
Other problem such as failed registrations is probably caused by configuration errors. We
suggest you refer to
Chapter 3 WEB Configuration for further examination. If you still cannot
figure out or solve your problems, please feel free to contact our technicians.
3. What to do if I cannot enter the WEB interface of the UMG gateway after login?
This problem may happen on some browsers. To settle it, follow the instructions here to
configure your browser. Enter ‘Tools > Internet Options >Security Tab’, and add the current IP
address of the gateway into ‘Trusted Sites’. If you change the IP address of the gateway, add
your new IP address into the above settings.
UMG Gateway User Manual (Version 1.6.3) Page 32
Synway Information Engineering Co., Ltd
Appendix C Technical/sales Support
Thank you for choosing Synway. Please contact us should you have any
inquiry regarding our products. We shall do our best to help you.
Headquarters
Synway Information Engineering Co., Ltd
http://www.synway.net/
9F, Synway D&R Center, No.3756, Nanhuan Road, Binjiang District,
Hangzhou, P.R.China, 310053
Tel: +86-571-88860561
Fax: +86-571-88850923
Wechat QR Code: Scan the QR code below to add us on Wechat.
Technical Support
Tel: +86-571-88864579
Mobile: +86-18905817070
Email: techsupport@sanhuid.com
Email: techsupport@synway.net
MSN: synway.support@hotmail.com
Sales Department
Tel: +86-571-88860561
Tel: +86-571-88864579
Fax: +86-571-88850923
Email: sales@synway.net
UMG Gateway User Manual (Version 1.6.3) Page 33
Loading...