Synology Network Video Recorder NVR216
with Surveillance Station
User's Guide
Table of Contents
Chapter 1: Before You Start
Chapter 2: Hardware Setup
Tools and Parts for Drive Installation 6
Install Drives 6
Start Up Your NVR 8
Chapter 3: Install DSM and Surveillance Station on NVR
Install DSM with Web Assistant 9
Get Your NVR Ready 10
Learn More 10
Chapter 4: Get Started with Surveillance Station
Add an IP Camera to Surveillance Station 11
Monitor Camera Feeds with Live View 13
Playback Video Recordings with Timeline 18
Manage Archived Video Recordings 18
Authorize User Privileges 19
Discover More Features with Add-ons 21
Chapter 5: Setup and Operate Surveillance Station Local Display
Connect a Monitor to Your NVR 22
Navigate Local Display Desktop 23
Function Limitations 24
System 25
Appedix A: Specications
Appedix B: LED Indicator Table
Synology_QIG_NVR216_20150801
2
Chapter
Before You Start
Thank you for purchasing Synology Network Video Recorder (NVR). NVR combines the network-attached storage (NAS) with
PC-less conguration, operation, and local display of the network video recording package – Surveillance Station. Before
setting up your new NVR, please check the package contents to verify that you have received the items below. Also, make sure
to read the safety instructions carefully to avoid harming yourself or damaging your NVR.
Note:
All images below are for illustrative purposes only, and may differ from the actual product.
Package Contents
Main unit x 1 AC power cord
AC power adapter x 1
1
RJ-45 LAN cable x 1
Screws for drives x 10 Screws for xing the Synology case x 3
3
3
Synology NVR at a Glance
No. Article Name Location Description
1
2
3
4
5
6
7
8
9
Status Indicator
LAN Indicator
Disk Indicator
Front Panel
Power Button and
Indicator
Audio Output
Audio Input Connect a microphone here.
USB 3.0 Port Connect external drives or supported USB devices1 to the NVR here.
HDMI Output Connect an HDMI cable here.
RESET Button
Back Panel
10
11
12
13
14
15
eSATA Port Connect to Synology Expansion Unit2 here.
Power Port Connect the AC power adapter here.
Fan
USB 2.0 Port Connect external drives or supported USB devices1 to the NVR here.
LAN Port Connect an RJ-45 network cable here.
Kensington Security Slot Attach a Kensington security lock here.
Displays the status of the system. For more information, see "Appendix
B: LED Indicator Table".
Displays the status of the network connection. For more information,
see "Appendix B: LED Indicator Table".
Displays the status of the installed drive. For more information, see
"Appendix B: LED Indicator Table".
1. Press to power on the NVR.
2. To power off the NVR, press and hold until you hear a beep sound
and the Power LED starts blinking.
Connect an external speaker or earphone here.
1. Press and hold until you hear a beep sound to restore the default IP
address, DNS server, and password for the
2. Press and hold until you hear a beep sound, then press and
hold again until you hear three beep sounds to return the NVR to
“Not Installed” status so that DiskStation Manager (DSM) can be
reinstalled.
Disposes of excess heat and cools the system. If the fan malfunctions,
the NVR will emit a beeping sound.
admin
account.
1
Supported USB devices include USB drive, mouse, keyboard, and uninterruptible power supply (UPS). Any other devices are not supported on your NVR.
2
For more information about Synology Expansion Unit supported by your NVR, please visit
www.synology.com
.
4 Chapter 1: Before You Start
Safety Instructions
Keep away from direct sunlight and away from chemicals. Make sure the environment does not
experience abrupt changes in temperature or humidity.
Place the product right side up at all times.
Do not place near any liquids.
Before cleaning, unplug the power cord. Wipe with damp paper towels. Do not use chemical or
aerosol cleaners.
To prevent the unit from falling over, do not place on carts or any unstable surfaces.
The power cord must plug in to the correct supply voltage. Make sure that the supplied AC voltage is
correct and stable.
To remove all electrical current from the device, ensure that all power cords are disconnected from
the power source.
Risk of explosion if battery is replaced with an incorrect type. Dispose of used batteries appropriately.
5 Chapter 1: Before You Start
Chapter
Hardware Setup
Tools and Parts for Drive Installation
• A screwdriver
• At least one 3.5” or 2.5” SATA drive (please visit
Warning:
any important data before installation.
If you install a drive that contains data, the system will format the drive and erase all existing data. Please back up
Install Drives
1
Push the upper case in the direction as shown below. Lift the upper case and set it aside.
www.synology.com
for compatible drive models.)
2
2
Install drives:
For 3.5” drives:
•
SATA connector. Secure the drive with the screws provided.
For 2.5” drives:
•
a
Place the drive in the 2.5" Disk Holder (Type C, sold separately), and then tighten the 2.5" screws to
secure the drive.
Slide the drive into the drive bay, and push it all the way until it’s rmly connected to the
6
b
Slide the 2.5" Disk Holder into the drive bay, and push it all the way until the drive is rmly connected to
the SATA connector. Secure the Disk Holder with the provided screws.
3
Repeat the steps above to install the other drive if you have prepared one.
4
The position of drives is as follows:
Note:
If you want to create a RAID volume, we recommend that all installed drives are of the same size to make the best
use of drive capacity.
5
Replace the upper case, and tighten the screws on the back panel.
7 Chapter 2: Hardware Setup
Start Up Your NVR
1
Connect one end of the AC power adapter to the power port of the NVR. Connect the other end to a power outlet.
2
Use the LAN cable to connect the NVR to your switch, router, or hub.
3
Press the power button to turn on the NVR.
Congratulations! Your NVR is now online and detectable from a network computer.
8 Chapter 2: Hardware Setup
Chapter
Install DSM and Surveillance Station on
NVR
After hardware setup is nished, please install DiskStation Manager (DSM) – Synology’s browser-based operating system – on
your NVR.
Install DSM with Web Assistant
Your NVR comes with a built-in tool called
and install it on your NVR. To use Web Assistant, please follow the steps below.
1
Power on the NVR.
2
Open a web browser on a computer connected to the same network as the NVR.
3
Enter either of the following into the address bar of your browser:
a nd.synology.com
b nvr:5000
4
Web Assistant will be launched in your web browser. It will search for and nd the NVR within the local network. The status
of the
NVR
should be
Not Installed
Web Assistant
.
that helps you download the latest version of DSM from the Internet
3
9
5
Connect
Click
Note:
1. The NVR must be connected to the Internet to install DSM with Web Assistant.
2. Suggested browsers: Chrome, Firefox.
3. If you accidentally leave the installation process before it is nished, login to the DSM as
administrative account name) with the password left blank.
to start the setup process and follow the onscreen instructions.
admin
(default
Get Your NVR Ready
After you nish installing DSM, the system will guide you through the initial conguration of DSM, as well as the installation of
Surveillance Station. To get your NVR ready, please follow the steps below.
1
Create an account of DSM by entering
continue.
Server name, Username
, and
Password
. When you nish, please click
Next
to
2
Specify how and when the system will update DSM for your NVR. When you nish, please click
3
After you nish the initial conguration of DSM, your NVR is ready to install Surveillance Station. Please click
the installation of Surveillance Station.
Next
to continue.
Install
to start
Note:
If the installation of Surveillance Station was not completed, please go to
Surveillance Station
manually.
Package Center
in DSM to install
Learn More
Congratulations! Your NVR is now ready for action. For more information or online resources about your NVR, please visit
www.synology.com
10 Chapter 3: Install DSM and Surveillance Station on NVR
.
Chapter
Get Started with Surveillance Station
Assuming that your Synology NVR has been connected to the local network and successfully installed DSM and Surveillance
Station 7.1 (or above), this chapter will guide you through the main features of Surveillance Station, including conguring IP
Camera, monitoring camera feeds with Live View, playing back recordings with Timeline and Recording, and other related addons. If you have not yet completed hardware and software setup, please refer to the previous chapters before proceeding. To
launch Surveillance Station, please go to
Main Menu
Surveillance Station
>
in DSM.
4
Add an IP Camera to Surveillance Station
With Surveillance Station, you can leverage your IP cameras connected to the same local area network as your NVR. To add
an IP camera to Surveillance Station, please do the following:
1
Make sure you have powered on your IP camera which was connected to the local area network.
2
Go to Surveillance Station
Note:
For more information on Surveillance Station
Surveillance Station Desktop
3
4
Add
Click
To easily start with IP camera conguration, you can select
Add Camera
>
Main Menu
.
to launch
IP Camera
>
Add Camera Wizard
.
Main Menu
and
.
Quick Setup
Taskbar
and click
, please refer to Surveillance Station
Next
.
Help
>
11
5
Click the search icon to search for all the IP cameras correctly connected to your local area network.
Note:
Username
6
In the
7
You can click
procedure.
You can also manually enter the camera's information, including
Camera Search Result
Password
, and
Test Connection
.
window, select an IP camera you wish to add to Surveillance Station, and click OK.
to check if your IP camera has been correctly congured. Click
Name, IP address, Port, Brand, Camera model
Finish
to complete the
,
You can now operate various network video recording features of Surveillance Station with your IP camera. To congure further
settings for your IP cameras, such as recording, live view, and event detection settings, please refer to corresponding articles
under Surveillance Station
Note:
Your NVR comes with either of 4-channel or 9-channel conguration. You can add up to 4 or 9 cameras according to
the conguration of the NVR you purchased.
Help
IP Camera
>
Congure Camera Settings
>
.
12 Chapter 4: Get Started with Surveillance Station
Monitor Camera Feeds with Live View
Live View
In
camera feeds with pan, tilt, and zoom (PTZ) controls. Camera feeds can be arranged in layouts and customized depending on
your individual surveillance needs.
No. Name Function
1
2
3
, you can monitor real-time video feeds from IP cameras paired with your NVR, capture snapshots, or adjust
Live View Layout Displays video feeds from IP cameras.
Adjust angle and zoom of cameras that support PTZ (pan, tilt, zoom)
controls. These controls are grayed out when the selected camera does
not support PTZ controls. Functions of the buttons are listed as follows:
1. Arrow buttons adjust the angle of the currently selected camera.
2. Home button returns the selected camera to its default position.
3. Plus and minus buttons adjust the optical zoom of the selected
camera.
Edit live view layouts, or enable/disable layout related features here. For
quick conguration of your camera feed layout, please refer to "Start
Monitoring by Conguring Live View Layout" section below.
Manage alerts settings or display alerted video clips here. For quick
conguration of live view analytics, please refer to "Get Alerted with Live
View Analytics" section below.
Switch patrol settings here. For quick setup of patrol paths and
schedules, please refer to "Setup Scheduled Patrol with PTZ Control
and Action Rule" section below.
Hover the pointer over the selected camera feed to display the onscreen buttons. These buttons will show according to the features
supported by your cameras. For more information, please refer to
Surveillance Station
Help
Live View
>
Monitor Live Views
>
.
Left
Panels
PTZ Controls
Layout Panel
Alerts Panel
Patrol Panel
Digital Output/Audio Output Activate/deactivate digital output and/or audio output here.
On-screen Buttons
13 Chapter 4: Get Started with Surveillance Station
Start Monitoring by Conguring Live View Layout
To congure your live view layout and start monitoring your camera feeds, please do the following:
1
2
3
4
5
Management
Click
Select your preferred type of live view layout. For details, please refer to Surveillance Station
Live Views
Note:
Drag an IP camera and drop it onto a certain channel of the layout. Repeat this step to display more video feeds on your live
view layout.
According to your surveillance requirements, you can add more layouts by clicking the plus button, enter the
repeat steps 2 and 3. After nishing the conguration, you can quickly switch among the saved layouts on the
Click
.
Supported number of channels depends on the conguration of the NVR you purchased.
Save
to nish the conguration.
on the
Layout Panel
.
Help
Live View
>
Monitor
>
Name
, and
Layout Panel
.
Get Alerted with Live View Analytics
With Alerts feature, you can easily choose from several alert events for your IP cameras, and track suspicious events
intelligently to trigger recording on-the-y. For more information, please refer to Surveillance Station
To track events with live view analytics, please do the following:
1
Go to Surveillance Station
2
Select an
Surveillance Station
3
You can click
results. To stop simulation mode, please click the button again.
4
Click
Analytics Type
Simulation
Save
to nish Live View Analytics settings.
Main Menu
from the drop-down list. For detailed functions and settings of each analytics type, please refer to
Help
IP Camera
>
to ne-tune the sensitivity, detection zone, and object size for individual cameras to obtain the best
IP Camera
>
Live View Analytics
>
, select a camera, and click
Live View Analytics
.
Help
Live View
>
.
>
Alerts
.
5
Go to Surveillance Station
Main Menu
Live View
>
, and click
14 Chapter 4: Get Started with Surveillance Station
Management
on the
Alerts Panel
.
6
7
Tick the
Click
Alert
checkbox for the Live View Analytics item which was just now congured in
Save
to nish the conguration. Now you can track alerted video clips by clicking
IP Camera
Alert Panel
.
Alerts Panel
on
.
Setup Scheduled Patrol with PTZ Control and Action Rule
If your IP cameras support PTZ control and preset position, you can customize several preset positions, and setup patrol paths
composed of a serial concatenation of existing preset positions. To setup patrol paths, please do the following:
1
Go to Surveillance Station
2
Click the plus button to add a preset position.
3
Enter the
4
Adjust your desired viewing angle with the on-screen PTZ controls. Repeat steps 2 to 4 to add more preset positions.
5
Click
Name
of the newly added preset position, and specify the moving
Save
to nish the preset position settings.
Main Menu
IP Camera
>
, select a PTZ-supported camera, and click
Speed
(if supported by your camera).
PTZ Control
.
15 Chapter 4: Get Started with Surveillance Station
6
7
8
9
10
Patrol
Go to
Click the plus button to add a patrol path.
Enter the
seconds. Specify
Add preset positions from
or
Click
Name
Down
arrow.
Save
to nish the patrol settings.
PTZ Control
tab in
of the newly added patrol path. Select
Speed
to adjust the moving speed level when patrol is executing (if camera supported).
All Presets
.
Included Presets
list to
Interval (sec.)
to have the patrol repeat after a specied time in
list. Adjust the preset positions' sequence by clicking the Up
Now you can switch patrol paths on
11
Go to Surveillance Station
12
13
14
Add
Click
Enter the
Next
Click
to create an action rule.
Name
of the action rule, and set the
to continue.
Main Menu
Patrol Panel
Action Rule
>
. To automatically repeat the set up patrol path, please do the following:
.
Rule Type
Scheduled
as
.
16 Chapter 4: Get Started with Surveillance Station
15
16
17
18
Action Device
Set the
paths. Select
Interval
Click
Determine when the action rule will be active by selecting cells on the grid. You can select an entire day by clicking on a day
and a specic time by clicking on the hour.
Click
Action
.
Next
to continue.
Finish
to complete the conguration.
as
as
Patrol
Camera
. Specify the
. Select the
Patrol
Device
as the PTZ camera you have congured preset positions and patrol
path you have congured. Specify your preferred
Loops per cycle
and
17 Chapter 4: Get Started with Surveillance Station
Playback Video Recordings with Timeline
Timeline
In
ltered based on camera or date. In addition, footage recorded at different times or with different cameras can be watched
simultaneously, allowing you to easily have a full understanding of the entire environment.
, you can play back recordings that were captured with IP cameras and stored on your NVR. Recordings can be
No. Name Function
Displays video feeds from IP cameras. Click a camera feed to select it. Once a
1
2
3
4
5
6
Recordings Viewer
Timeline
Controller Panel
Layout Panel
Seek Panel
On-screen Buttons
camera feed is selected, you can use
The currently selected camera feed is highlighted with a yellow frame. Doubleclicking any camera feed enlarges the image of that feed. Double-clicking again
returns to the normal layout.
Search for recordings according to time captured. There are two columns, the left
one representing all camera feeds, and the right one representing the currently
selected camera feed.
Controls for recordings playback. Controller functions are listed as follows:
1. Choose to play back recordings captured on specic dates of the calendar. Any
dates that have recordings are shown in blue.
2. Control recording playback with the buttons below the calendar, including play/
pause, fast forward/slow motion, next/previous, and next frame/previous frame.
Edit timeline layouts, or enable/disable layout related features here. For basic
information on conguring layout, please refer to "Start Monitoring by Conguring
Live View Layout" section above.
Specify the
specic time in a camera feed. You can also launch
accurate search results. For more information, please refer to Surveillance Station
Help
Hover the pointer over the selected camera feed to display the on-screen buttons.
For more information, please refer to Surveillance Station
Playback
hour, minute
Smart Search
>
Work with Timeline
>
, and
.
Controller Panel
second
, and click
.
to change viewing options.
Go To
to quickly search the
Smart Search
Help
>
to obtain more
Timeline
Manage Archived Video Recordings
Recording
In
locked to ensure important recordings are not accidentally deleted.
Recordings are saved on the NVR. Recordings can be ltered according to source server, camera, recording mode, lock status,
or start/end time. You can dene what recordings are displayed by clicking the button with magnifying glass icon on the top right
corner and conguring lter criteria.
Download Recorded Video Files to PC
To download a recording from the NVR to your PC, you can simply right-click on the recording you wish to download, and click
Download
Lock a Recording to Prevent Deletion
Important recordings can be locked in order to ensure they are not accidentally deleted when the system wipes old les. To lock
recordings, you can simply right-click on the recording you wish to lock, and click
18 Chapter 4: Get Started with Surveillance Station
, you can view a list of footage recorded with IP cameras. Recording les can be played back, downloaded, or
.
Lock
.
Truncate a Video File in Process of Being Recorded
If you wish to truncate the video clip which is being recorded, please right-click on the clip marked "
Truncate the recording
Note:
Surveillance Station will start another clip for continuous recording. For more information, please refer to Surveillance
Help
Station
>
to immediately stop recording and archive the recorded portion.
Recording
>
List
.
- Recording
", and select
Authorize User Privileges
User
In
, you can create user accounts for individual members of your family or business. Creating users allows you to exibly
manage permissions for each person, such as the privileges of live-viewing and playing back, and the privileges of editing or
viewing for individual e-maps, live view layouts, and more advanced features.
Note:
The users that are congured here are different from the Administrator/Spectator for Local Display. For more
information, please refer to "Chapter 5: Setup and Operate Surveillance Station Local Display".
Create a User of Spectator Type
You can authorize limited permissions of certain features to your staff members in charge of the safeguard, while reserving the
pervileges of other advanced congurations. To quickly create a user of
1
Go to Surveillance Station
2
3
4
Add
Click
Enter the
upload a
Next
Click
List
in the
User name, Description
Photo
for the user.
to continue.
tab.
Main Menu
, and
User
>
Password
.
for the new user. You can specify his or her
Spectator
type, please do the following:
Display language
, and
19 Chapter 4: Get Started with Surveillance Station
5
Choose an existing privilege prole
Select
list.
, and select the default
All-Object Spectator (Spectator)
from the drop-down
Note:
You can also choose
user. For more information, please refer to Surveillance Station
6
7
Next
Click
After checking the prole information, click
to continue.
Create a new privilege prole
Finish
to complete the procedure.
to customize the privileges that you wish to grant to the new
Help
User
>
List
.
>
20 Chapter 4: Get Started with Surveillance Station
Discover More Features with Add-ons
Synology Surveillance Station provides varieties of add-ons to enhance your surveillance abilities and incorporate more
supplementary features. You can leverage the following Surveillance Station add-ons on your NVR:
Local Display
Local Display is designed to support local live view, playback, and managements of your NVR. You can update it in Surveillance
Main Menu
Station
"Chapter 5: Setup and Operate Surveillance Station Local Display".
Note:
Surveillance Station Local Display is activated by default. To disable Local Display feature, please go to Surveillance
Main Menu
Station
Device Pack
Device Pack enhances the camera compatibility of Surveillance Station. You can update it in Surveillance Station
Add-ons
>
Device Pack
or download it directly from Synology's
in Surveillance Station.
CMS
In a Central Management System (CMS), your NVR can be set as a
To enable the CMS feature, please go to Surveillance Station
please refer to the articles under
VisualStation
Synology VisualStation is a live view and playback solution designed to supplement and enhance your Surveillance Station
conguration. With a
constantly keep a computer running. To start using your VisualStation feature, please go to Surveillance Station
Add-ons
well as the user's guide for your Synology VisualStation product.
to run this add-on. For more information, please go to
Add-ons
>
Add-ons
>
VisualStation
or download it directly from Synology's
to stop this add-on.
Download Center
Help
Add-ons
>
device, you can enjoy the rich features of Surveillance Station without the need to
>
CMS
Main Menu
in Surveillance Station.
Download Center
. For more information, please go to
recording server
Add-ons
>
Help
Add-ons
>
>
. For more information, please see
to create a larger surveillance network.
to run this add-on. For more information,
VisualStation
Help
in Surveillance Station, as
Main Menu
Add-ons
>
Main Menu
>
>
Joystick
For quicker and more exible deployment, Surveillance Station has integrated joystick control and offers you an alternative way
to manage your camera preview and live view. To start using a joystick, please plug in a joystick to your computer, and go to
Surveillance Station
in Surveillance Station.
Main Menu
Add-ons
>
to run this add-on. For more information, please go to
Help
Add-ons
>
Joystick
>
Axis Door Controller
Axis Door Controller allows Surveillance Station to interface with your Axis controller. In Surveillance Station
Door Controller
monitor a particular door and provide enhanced situational awareness. Before using your access control system, please go to
Surveillance Station
Add-ons
, you can centrally manage controllers, cardholders, and logs, as well as pair a camera with your controller to
Axis Door Controller
>
Main Menu
Add-ons
>
in Surveillance Station.
to run this add-on. For more information, please refer to the articles under
Main Menu
>
Help
Axis
>
21 Chapter 4: Get Started with Surveillance Station
Chapter
Setup and Operate Surveillance Station
Local Display
Connect a Monitor to Your NVR
Having set up your NVR with DSM and Surveillance Station installed, you can leverage the local display feature of the network
video recording system. Please prepare an HDMI monitor and an HDMI cable, and do the following:
1
Connect one end of the HDMI cable to the HDMI port of the NVR, and connect the other end to a monitor. You need at least
a mouse connected to a USB 2.0 port of the NVR to conduct basic operations. You can plug in a keyboard to the other USB 2.0
port to facilitate your operations.
5
Note:
We recommend that the USB 3.0 port is reserved for connection to an external storage device.
2
Power on your monitor, and login to Surveillance Station Local Display.
a
Choose to login as
b
To enter the password, if no keyboard is connected to your NVR, you can click the keyboard icon to open the on-screen
keyboard.
Note:
Default password of Local Display
refer to the "Options" section below. You can also login to your NVR from a PC browser and congure the settings in
Surveillance Station
Administrator
Main Menu
Spectator
or
Administrator
Local Display
>
, enter the password, and click
Spectator
and
.
is kept empty. To change the passwords, please
Sign in
.
22
Navigate Local Display Desktop
Surveillance Station Local Display delivers a consistent user experience. You can easily switch between the operations in Local
Display on a monitor directly connected to your NVR, and in Surveillance Station and DSM on your PC.
No. Name Function
This menu includes the following applications:
Live View, Timeline, Recording, IP Camera, E-Map, Snapshot
License, Log
Note:
System
1
2
3
4
5
Main Menu
Resource Monitor
USB Device View and/or eject the USB external devices plugged in to your NVR.
Notications
Options
1. For
2. For the other applications, please refer to the corresponding articles
in Surveillance Station Help.
3. Certain surveillance features are unavailable in the Local Display
environment. Please refer to the "Function Limitations" section below
for details.
Monitor basic information of your NVR's performances, including CPU
and RAM usage, and data transfer speeds. You can determine to show/
hide the resource monitor in Local Display
View and/or clear notications, such as system messages, warnings,
etc.
This menu includes the following:
Options
1.
refer to the "Options" section below.
Reboot
2.
3.
4.
: Reboot your NVR.
Shutdown
Logout
: Sign out from Local Display.
System
, and
, please refer to the "System" section below for details.
: Congure the settings related to Local Display login. Please
: Shutdown your NVR.
.
Options
Others
>
,
.
23 Chapter 5: Setup and Operate Surveillance Station Local Display
Options
Options
The
1 Login
: Change the password and display language for the currently logged in Local Display user. The Setting of
at Startup
window contains the following two tabs:
Auto Login
(congurable for Administrator only) facilitates the access to Local Display.
2 Others
: You can determine to show/hide resource monitor, as well as other settings related to Local Display login. For more
information, please refer to Surveillance Station
Note:
If Local Display is set to run
determine whether to expand Alert Panel automatically.
Live View
Help
Surveillance Station Desktop
>
Live View - Full Screen
or
Options
>
upon login, you can tick/untick the checkbox to
>
Others
.
Function Limitations
In order to optimize the overall performances of Local Display on your NVR, certain functions can only be operated in the
Surveillance Station package via a PC. For detailed information, please see the following:
Apps Function Limitations
Live View 1.
Timeline
Recording
IP Camera
Live View Analytics
1. Timeline layouts in Local Display can be switched among
only.
Drag/Zoom, Smart Search
2.
Drag/Zoom
1.
2. In the recording list, the
Mount/Export, Camera Group, Live View Analytics, Fisheye Dewarping
1.
not supported in Local Display.
2. Camera search can be conducted with keywords only. Other ltering criteria are
not supported.
feature are not supported in Local Display.
is not supported in Local Display.
features are not supported in Local Display.
All Dates
24 Chapter 5: Setup and Operate Surveillance Station Local Display
1 x 1, 2 x 2
category is unavailable in Local Display.
and
3 x 2
are
System
System
In
Information
In the
1
2
3
Storage
In the
Management
SSD
Network
In the
Menu
System
Time
In the
Menu
Connectivity
Firmware Upgrade
In the
enable/disable auto-update of Surveillance Station.
, you can view the the information of your NVR and congure settings for Surveillance Station.
Information
Version information of
Time server and time zone
External devices
Storage
General
>
Network
Control Panel
>
>
Time
Control Panel
>
Firmware Upgrade
tab, you can view the basic information of your NVR and the following items:
DSM, Surveillance Station, Local Display
tab, you can view the information of the volumes and drives in your NVR, as well as congure the
setting. You can also congure the Cache Management setting in DSM
. For more information, please refer to DSM
tab, you can congure the network settings of your NVR. You can also congure the settings in DSM
Regional Options
tab, you can view the current time, and congure time settings. You can also congure the settings in DSM
Network
>
Network
>
Regional Options
>
.
tab, you can monitor the version status of your Surveillance Station package, and determine to
Network Interface
>
Time
>
.
>
Time
Device Pack
, and
Help
Storage Manager
>
. For more information, please refer to DSM
. For more information, please refer to DSM
Main Menu
HDD/SSD
>
Storage Manager
>
.
Help
Control Panel
>
Help
Control Panel
>
Cache
Main
HDD/
>
Main
>
>
Note:
1. If you enable
of the new version, Local Display will be temporarily out of service.
2. If you disable
manually install the latest version.
auto-update
auto-update
, Surveillance Station will be automatically updated to the latest version. During the installation
, when a new version of Surveillance Station is available, you can click
Update Now
to
25 Chapter 5: Setup and Operate Surveillance Station Local Display
Appendix
Specications
Item NVR216
Internal Drive 3.5" / 2.5" SATA III / SATA II x 2
Maximum Raw Capacity
External Device Port
Supported Video Output
Resolution
LAN Port 1GbE (RJ-45) x 1
Size (H x W x D) (mm) 165 x 100 x 225.5
Weight (kg) 0.9
• 16 TB (2 x 8 TB HDD)
• 56 TB with DX513 (expansion unit)
• USB 3.0 x 1
• USB 2.0 x 2
• eSATA x 1
• HDMI Output x 1
• Audio Output x 1
• Audio Input x 1
1920 x 1080 (1080p), 60 Hz
A
• Windows 7 onward
Supported Client
Supported Browser
File System
Supported RAID Type
Agency Certication • FCC Class B • CE Class B • BSMI Class B
Scheduled Power On/Off Yes
Wake on LAN Yes
Language Localization
Environment Requirement
• On Windows: Firefox, IE 11 onwards (exclude Microsoft Edge)
• External: ext4, ext3, FAT, NTFS, HFS+ (read only)
• Synology Hybrid RAID (Up to 2-Disk Fault Tolerance with expansion unit)
• Operating Temperature: 40 to 113°F (5 to 45°C)
• Storage Temperature: -5 to 140°F (-20 to 60°C)
• Mac OS X 10.7 onward
• Ubuntu 12 onward
• On OS X: Safari 7.0 onwards
• Internal: ext4
• Basic • JBOD • RAID 0 • RAID 1
• RAID 5 • RAID 6 (with expansion unit)
• Line voltage: 100V to 240V AC
• Frequency: 50/60Hz
• Relative Humidity: 5% to 95% RH
Note: Model specications are subject to change without notice. Please refer to www.synology.com for the latest information.
26
Appendix
LED Indicator Table
LED Indicator Color Status Description
Power
STATUS
LAN
DISK
Blue
Off Powered off
Green Static Volume normal
Orange Blinking
Off HDD hibernation
Green
Off No network
Green
Orange Static Drive error / Port disabled
B
Static Powered on
Blinking Booting up / Shutting down
Volume degraded / Volume crashed
Volume not created
DSM not installed
Static Network connected
Blinking Network active
Static Drive ready and idle
Blinking Accessing drive
1
Note:
Model specications are subject to change without notice. Please refer to
Off No internal drive
www.synology.com
for the latest information.
1
Please try to restart your NVR or re-insert the drive(s), and then run the HDD/SSD manufacturer's diagnostic tool to check the health status of the drive(s).
If you can log into DSM, please run the built-in S.M.A.R.T. test to scan the drive(s). If the problem remains unresolved, please contact Synology Technical
Support for help.
27
SYNOLOGY, INC.
END USER LICENSE AGREEMENT
IMPORTANT–READ CAREFULLY: THIS END USER LICENSE AGREEMENT ("EULA") IS A LEGAL AGREEMENT
BETWEEN YOU (EITHER AN INDIVIDUAL OR A LEGAL ENTITY) AND SYNOLOGY, INC. ("SYNOLOGY") FOR THE
SYNOLOGY SOFTWARE INSTALLED ONTO THE SYNOLOGY PRODUCT PUCHASED BY YOU (THE “PRODUCT”), OR
LEGALLY DOWNLOADED FROM WWW.SYNOLOGY.COM, OR ANY OTHER CHANNEL PROVIDED BY SYNOLOGY
( "SOFTWARE").
YOU AGREE TO BE BOUND BY THE TERMS OF THIS EULA BY USING THE PRODUCTS CONTAINING THE SOFTWARE,
INSTALLING THE SOFTWARE ONTO THE PRODUCTS OR DEVICE CONNECTED TO THE PRODUCTS. IF YOU DO NOT
AGREE TO THE TERMS OF THIS EULA, DO NOT USETHE PRODUCTS CONTAINING THE SOFTWARE OR DOWNLOAD
THE SOFTWARE FROM WWW.SYNOLOGY.COM, OR ANY OTHER CHANNEL PROVIDED BY SYNOLOGY. INSTEAD,
YOU MAY RETURN THE PRODUCT TO THE RESELLER WHERE YOU PURCHASED IT FOR A REFUND IN
ACCORDANCE WITH THE RESELLER'S APPLICABLE RETURN POLICY.
Section 1. Limited Software License. Subject to the
terms and conditions of this EULA, Synology grants you a
limited, non-exclusive, non-transferable, personal license to
install, run and use one copy of the Software loaded on the
Product or on your device connected to the Product solely
relating to your authorized use of the Product.
Section 2. Documentation. You may make and use a
reasonable number of copies of any documentation provided
with the Software; provided that such copies will only be
used for internal business purposes and are not to be
republished or redistributed (either in hard copy or electronic
form) to any third party.
Section 3. Backup. You may make a reasonable number
of copies of the Software for backup and archival purposes
only.
Section 4. Updates. Any software provided to you by
Synology or made available on the Synology website at
www.synology.com ("Website") or any other channel
provided by Synology that updates or supplements the
original Software is governed by this EULA unless separate
license terms are provided with such updates or
supplements, in which case, such separate terms will govern.
Section 5. License Limitations. The license set forth in
Sections 1, 2 and 3 applies only to the extent that you have
ordered and paid for the Product and states the entirety of
your rights with respect to the Software. Synology reserves
all rights not expressly granted to you in this EULA. Without
limiting the foregoing, you shall not authorize or permit any
third party to: (a) use the Software for any purpose other
than that in connection with the Product; (b) license,
distribute, lease, rent, lend, transfer, assign or otherwise
dispose of the Software; (c) reverse engineer, decompile,
disassemble or attempt to discover the source code of or
any trade secrets related to the Software, except and only to
the extent that such conduct is expressly permitted by
applicable law notwithstanding this limitation; (d) adapt,
modify, alter, translate or create any derivative works of the
Software; (e) remove, alter or obscure any copyright notice
or other proprietary rights notice on the Software or Product;
or (f) circumvent or attempt to circumvent any methods
employed by Synology to control access to the components,
features or functions of the Product or Software. Subject to
the limitations specified in this Section 5, you are not
prohibited from providing any services hosted by Synology
Product to any third party for commercial purpose.
Section 6. Open Source. The Software may contain
components licensed to Synology under the GNU General
Public License ("GPL Components"), currently available at
http://www.gnu.org/licenses/gpl.html. The terms of the
GPL will control solely with respect to the GPL Components
to the extent that this EULA conflicts with the requirements
of the GPL with respect to your use of the GPL Components,
and, in such event, you agree to be bound by the GPL with
respect to your use of such components.
Section 7. Audit. Synology will have the right to audit your
compliance with the terms of this EULA. You agree to grant
Synology a right to access to your facilities, equipment,
books, records and documents and to otherwise reasonably
cooperate with Synology in order to facilitate any such audit
by Synology or its agent authorized by Synology.
Section 8. Ownership. The Software is a valuable
property of Synology and its licensors, protected by
copyright and other intellectual property laws and treaties.
Synology or its licensors own all rights, titles and interests in
and to the Software, including but not limited to copyright
and any other intellectual property rights.
Section 9. Limited Warranty. Synology provides a limited
warrant that the Software will substantially conform to
Synology's published specifications for the Software, if any,
or otherwise set forth on the Website, for a period required
by your local law. Synology will use commercially reasonable
efforts to, in Synology's sole discretion, either correct any
such nonconformity in the Software or replace any Software
that fails to comply with the foregoing warranty, provided that
you give Synology written notice of such noncompliance
within the warranty period. The foregoing warranty does not
apply to any noncompliance resulting from any: (w) use,
reproduction, distribution or disclosure not in accordance
with this EULA; (x) any customization, modification or other
alteration of the Software by anyone other than Synology; (y)
combination of the Software with any product, services or
other items provided by anyone other than Synology; or (z)
your failure to comply with this EULA.
Section 10. Support. During the period specified in the
Section 9, Synology will make available to you the support
services. Following the expiration of the applicable period,
support for Software may be available from Synology upon
written request.
Section 11. Disclaimer of Warranties. EXCEPT AS
EXPRESSLY SET FORTH ABOVE, THE SOFTWARE IS
PROVIDED "AS IS" AND WITH ALL FAULTS. SYNOLOGY
AND ITS SUPPLIERS HEREBY DISCLAIM ALL OTHER
WARRANTIES, EXPRESS, IMPLIED OR STATUTORY,
ARISING BY LAW OR OTHERWISE, INCLUDING BUT
NOT LIMITED TO ANY IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE OR USE, TITLE AND NONINFRINGEMENT,
WITH REGARD TO THE SOFTWARE. WITHOUT LIMITING
THE FOREGOING, SYNOLOGY DOES NOT WARRANT
THAT THE SOFTWARE WILL BE FREE OF BUGS,
ERRORS, VIRUSES OR OTHER DEFECTS.
Section 12. Disclaimer of Certain Damages. IN NO
EVENT WILL SYNOLOGY OR ITS LICENSORS BE LIABLE
FOR ANY INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE,
CONSEQUENTIAL OR SIMILAR DAMAGES OR
LIABILITIES WHATSOEVER (INCLUDING, BUT NOT
LIMITED TO LOSS OF DATA, INFORMATION, REVENUE,
PROFIT OR BUSINESS) ARISING OUT OF OR RELATING
TO THE USE OF OR INABILITY TO USE THE SOFTWARE
OR OTHERWISE UNDER OR IN CONNECTION WITH
THIS EULA OR THE SOFTWARE, WHETHER BASED ON
CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT
LIABILITY OR OTHER THEORY EVEN IF SYNOLOGY HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES.
Section 13. Limitation of Liability. SYNOLOGY'S AND
ITS SUPPLIERS' LIABILITY ARISING OUT OF OR
RELATING TO THE USE OF OR INABILITY TO USE THE
SOFTWARE OR OTHERWISE UNDER OR IN
CONNECTION WITH THIS EULA OR THE SOFTWARE IS
LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU
FOR THE PRODUCT REGARDLESS OF THE AMOUNT OF
DAMAGES YOU MAY INCUR AND WHETHER BASED ON
CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT
LIABILITY OR OTHER THEORY. The foregoing disclaimer
of warranties, disclaimer of certain damages and limitation of
liability will apply to the maximum extent permitted by
applicable law. The laws of some states/jurisdictions do not
allow the exclusion of implied warranties or the exclusion or
limitation of certain damages. To the extent that those laws
apply to this EULA, the exclusions and limitations set forth
above may not apply to you.
Section 14. Export Restrictions. You acknowledge that
the Software is subject to U.S. export restrictions. You agree
to comply with all applicable laws and regulations that apply
to the Software, including without limitation the U.S. Export
Administration Regulations.
Section 15. Termination. Without prejudice to any other
rights, Synology may terminate this EULA if you do not abide
by the terms and conditions contained herein. In such event,
you must cease use of the Software and destroy all copies of
the Software and all of its component parts.
Section 16. Assignment. You may not transfer or assign
your rights under this EULA to any third party, except for that
pre-installed in the Products. Any such transfer or
assignment in violation of the foregoing restriction will be
void.
Section 17. Applicable Law. Unless expressly prohibited
by local law, this EULA is governed by and construed in
accordance with the laws of the Republic of China (R.O.C. or
Taiwan) without regard to any conflict of law principles to the
contrary.
Section 18. Dispute Resolution. Any dispute, controversy
or claim arising out of or relating to this EULA will be
resolved exclusively and finally by arbitration conducted by
three neutral arbitrators in accordance with the procedures
of the R.O.C. Arbitration Law and related enforcement rules.
In such cases, the arbitration will be limited solely to the
dispute between you and Synology. The arbitration, or any
portion of it, will not be consolidated with any other
arbitration and will not be conducted on a class-wide or class
action basis. The arbitration shall take place in Taipei,
Taiwan, R.O.C., and the arbitration proceedings shall be
conducted in English or, if both parties so agree, in Mandarin
Chinese. The arbitration award shall be final and binding on
the parties and may be enforced in any court having
jurisdiction. You understand that, in the absence of this
provision, you would have had a right to litigate any such
dispute, controversy or claim in a court, including the right to
litigate claims on a class-wide or class-action basis, and you
expressly and knowingly waives those rights and agrees to
resolve any disputes through binding arbitration in
accordance with the provisions of this Section 18. Nothing in
this Section shall be deemed to prohibit or restrict Synology
from seeking injunctive relief or seeking such other rights
and remedies as it may have at law or equity for any actual
or threatened breach of any provision of this EULA relating
to Synology's intellectual property rights.
Section 19. Attorneys' Fees. In any arbitration, mediation,
or other legal action or proceeding to enforce rights or
remedies under this EULA, the prevailing party will be
entitled to recover, in addition to any other relief to which it
may be entitled, costs and reasonable attorneys' fees.
Section 20. Severability. If any provision of this EULA is
held by a court of competent jurisdiction to be invalid, illegal,
or unenforceable, the remainder of this EULA will remain in
full force and effect.
Section 21. Entire Agreement. This EULA sets forth the
entire agreement of Synology and you with respect to the
Software and the subject matter hereof and supersedes all
prior and contemporaneous understandings and agreements
whether written or oral. No amendment, modification or
waiver of any of the provisions of this EULA will be valid
unless set forth in a written instrument signed by the party to
be bound thereby.
SYNOLOGY, INC.
LIMITED PRODUCT WARRANTY
THIS LIMITED WARRANTY ("WARRANTY") APPLIES TO THE PRODUCTS (AS DEFINED BELOW) OF SYNOLOGY, INC.
AND ITS AFFILIATES, INCLUDING SYNOLOGY AMERICA CORP, (COLLECTIVELY, "SYNOLOGY"). YOU ACCEPT AND
AGREE TO BE BOUND BY THE TERMS OF THIS WARRANTY BY OPENING THE PACKAGE CONTAINING AND/OR
USING THE PRODUCT. IF YOU DO NOT AGREE TO THE TERMS OF THIS WARRANTY, DO NOT USE THE PRODUCT.
INSTEAD, YOU MAY RETURN THE PRODUCT TO THE RESELLER WHERE YOU PURCHASED IT FOR A REFUND IN
ACCORDANCE WITH THE RESELLER'S APPLICABLE RETURN POLICY.
Section 1. Definitions. (a) “New Product”, including: (1)
"Category I Product" means Synology product models
RS810+, RS810RP+, RX410, all DS/RS NAS models with
the XS+/XS suffix (except RS3413xs+) in or after 13-series,
all DX/RX expansion units with 12 drive bays in or after 13series, E10G15-F1, ECC RAM Module Kit (4GB/8GB/16GB),
and DDR3 RAM Module (4GB). (2) "Category II Product"
means Synology product models RS3413xs+, RS3412xs,
RS3412RPxs, RS3411xs, RS3411RPxs, RS2211+,
RS2211RP+, RS411, RS409RP+, RS409+, RS409, RS408RP, RS408, RS407, DS3612xs, DS3611xs, DS2411+,
DS1511+, DS1010+, DS710+, DS509+, DS508, EDS14,
RX1211, RX1211RP, RX4, DX1211, DX510, DX5, NVR216,
VS360HD, VS240HD, DDR2/DDR3 RAM Module
(1GB/2GB), and ECC RAM Module (2GB). (3) "
Product" means Synology product models that apply with the
following requirements: all DS NAS models without the
XS+/XS suffix and with 5 and more drive bays in or after 12series, all RS NAS models without the XS+/XS suffix in or
after 12-series, and all DX/RX expansion units with 4 or 5
drive bays in or after 12-series. (4) "
means all other Synology product models purchased by
Customer after March 1, 2008. (5) "
means all other Synology product models purchased by
Customer before February 29, 2008. (b) "
Product" means all Synology products which have been
refurbished and sold directly by Synology through Online
Store, not including those sold by an authorized Synology
distributor or reseller. (c) "
person or entity purchasing the Product from Synology or an
authorized Synology distributor or reseller. (d) "
means an online shop operated by Synology or Synology’s
affiliate. (e) "
Refurbished Product and any hardware incorporated into the
Product by Synology and any accompanying documentation.
(f) "
Software" means the Synology proprietary software that
accompanies the Product when purchased by Customer, is
downloaded by Customer at the Web Site, or is pre-installed
on the Product by Synology, and includes any firmware,
associated media, images, animations, video, audio, text
and applets incorporated into the software or Product and
any updates or upgrades to such software. (g) "
Period" means the period commencing on the date the
Product is purchased by Customer and ending (1) five years
after such date for Category I Products; (2) three years after
such date for Category II & lll Products; or (3) two years after
such date for Category IV Products; or (4) one year after
such date for Category V Products; or (5) 90 days after such
date for Refurbished Products, except for those sold as "as
is" or with "no warranty" on Online Store. (h) "
means the Synology web site located at
www.synology.com.
Section 2. Limited Warranty and Remedies
2.1 Limited Warranty. Subject to Section 2.6, Synology
warrants to Customer that each Product (a) will be free of
material defects in workmanship and (b) under normal use
will perform substantially in accordance with Synology's
published specifications for the Product during the Warranty
Period. Synology warrants the Software as set forth in the
accompanying end user license agreement provided with the
Product, if any. Synology provides no warranty to
Refurbished Product sold as “as is” or with “no warranty” on
Online Store.
Product" means a New Product or a
Customer" means the original
Category IV Product"
Category V Product"
Category III
Refurbished
Online Store"
Warranty
Web Site"
2.2 Exclusive Remedy. If Customer gives notice of
noncompliance with any of the warranties set forth in
Section 2.1 within the applicable Warranty Period in the
manner set forth below, then, upon verification of the
noncompliance by Synology, Synology will, at Synology's
option: (a) use commercially reasonable efforts to repair the
Product, or (b) replace the noncomplying Product or part
thereof upon return of the complete Product in accordance
with Section 2.3 The foregoing sets forth Synology's entire
liability and Customer's sole and exclusive remedy for any
breach of warranty under Section 2.1 or any other defect or
deficiency in the Product. Customer will reasonably assist
Synology to diagnose and validate any nonconformity with
the Product. The warranty set forth in Section 2.1 does not
include: (1) any warranty relating to the Software;
(2) physical installation or removal of the Product from
Customer's site; (3) visits to Customer's site; (4) labor
necessary to effect repairs or replace defective parts other
than during Synology's or its contracted service providers'
normal local business hours, exclusive of weekends and
service providers’ holidays; (5) any work with any third party
equipment or software; (6) any warranty of the hard disk if
installed by Customer or any other third party; or (7) any
warranty of compatibility with the hard disk.
2.3 Return. Any Product returned by Customer under
Section 2.2 must be assigned a Return Merchandise
Authorization ("RMA") number by Synology before shipment
and must be returned in accordance with Synology's then
current RMA procedures. Customer may contact any
authorized Synology distributor or reseller or Synology
Support to obtain assistance in obtaining an RMA, and must
provide proof of purchase and product serial number when
asking for such assistance. For warranty claims, Customer
must return the complete Product to Synology in accordance
with this Section 2.3 to be eligible for coverage under this
Warranty. Any Product returned without an RMA number, or
any Product that has been disassembled (except under the
direction of Synology) will be refused and returned to
Customer at Customer's expense. Any Product that has
been assigned a RMA number must be returned in the same
condition as it was received from Synology to the address
designated by Synology, freight pre-paid, in packaging
sufficient to protect the contents thereof and with the RMA
number prominently displayed on the outside of the box.
Customer is responsible for insurance and risk of loss with
respect to returned items until they are properly received by
Synology. A Product issued a RMA number must be
returned within fifteen (15) days after issuance of the
applicable RMA number.
2.4 Replacement by Synology. If Synology elects to
replace any Product under this Warranty set forth in Section
2.1, then Synology will ship a replacement Product at
Synology's expense via the shipping method selected by
Synology after receipt of the nonconforming Product
returned in accordance with Section 2.3 and validation by
Synology that the Product does not conform to the warranty.
In some countries, Synology may at its own discretion apply
the Synology Replacement Service to certain Products,
through which Synology will ship a replacement Product to
Customer before its receipt of the nonconforming Product
returned by Customer (“Synology Replacement Service”).
2.5 Support. During the Warranty Period, Synology will
make available to Customer the support services. Following
the expiration of the applicable Warranty Period, support for
Products may be available from Synology upon written
request.
2.6 Exclusions. The foregoing warranties and warranty
obligations do not apply to any Product that (a) has been
installed or used in a manner not specified or described in
the Product specifications; (b) has been repaired, modified
or altered by anyone other than Synology or its agent or
designee; (c) has been in any way misused, abused, or
damaged; (d) has been used with items not provided by
Synology other than the hardware or software for which the
Product is designed; or (e) otherwise fails to conform to the
Product specifications and such failure is attributable to
causes not within or under Synology's control. Further, the
foregoing warranties will be void if (1) Customer
disassembles the Product except as authorized by Synology;
(2) Customer fails to implement any correction, modification,
enhancement, improvement or other update made available
to Customer by Synology; or (3) Customer implements,
installs or uses any correction, modification, enhancement,
improvement or other update made available by any third
party. The warranty set forth in Section 2.1 will terminate
upon Customer's sale or transfer of the Product to a third
party.
2.7 Disclaimer of Warranties. THE WARRANTIES,
OBLIGATIONS, AND LIABILITIES OF SYNOLOGY AND
THE REMEDIES OF CUSTOMER SET FORTH IN THIS
WARRANTY ARE EXCLUSIVE AND IN SUBSTITUTION
FOR, AND CUSTOMER HEREBY WAIVES, RELEASES
AND DISCLAIMS, ALL OTHER WARRANTIES,
OBLIGATIONS AND LIABILITIES OF SYNOLOGY AND ALL
OTHER RIGHTS, CLAIMS AND REMEDIES OF
CUSTOMER AGAINST SYNOLOGY, EXPRESS OR
IMPLIED, ARISING BY LAW OR OTHERWISE, WITH
RESPECT TO THE PRODUCT, ACCOMPANYING
DOCUMENTATION OR SOFTWARE AND ANY OTHER
GOODS OR SERVICES DELIVERED UNDER THIS
WARRANTY, INCLUDING, BUT NOT LIMITED TO ANY:
(A) IMPLIED WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE OR USE;
(B) IMPLIED WARRANTY ARISING FROM COURSE OF
PERFORMANCE, COURSE OF DEALING, OR USAGE OF
TRADE; (C) CLAIM OF INFRINGEMENT OR
MISAPPROPRIATION; OR (D) CLAIM IN TORT
(WHETHER BASED ON NEGLIGENCE, STRICT LIABILITY,
PRODUCT LIABILITY OR OTHER THEORY). SYNOLOGY
MAKES NO GUARANTEE AND SPECIFICALLY
DISCLAIMS ANY WARRANTY THAT THE DATA OR
INFORMATION STORED ON ANY SYNOLOGY PRODUCT
WILL BE SECURE AND WITHOUT RISK OF DATA LOSS.
SYNOLOGY RECOMMENDS THAT CUSTOMER TAKES
APPROPRIATE MEASURES TO BACK UP THE DATA
STORED ON THE PRODUCT. SOME
STATES/JURISDICTIONS DO NOT ALLOW LIMITATIONS
ON IMPLIED WARRANTIES, SO THE ABOVE LIMITATION
MAY NOT APPLY TO CUSTOMER.
Section 3. Limitations of Liability
3.1 Force Majeure. Synology will not be liable for, or be
considered to be in breach of or default under this Warranty
on account of, any delay or failure to perform as required by
this Warranty as a result of any cause or condition beyond
its reasonable control (including, without limitation, any act or
failure to act by Customer).
3.2 Disclaimer of Certain Damages. IN NO EVENT
WILL SYNOLOGY OR ITS SUPPLIERS BE LIABLE FOR
THE COST OF COVER OR FOR ANY INCIDENTAL,
INDIRECT, SPECIAL, PUNITIVE, CONSEQUENTIAL OR
SIMILAR DAMAGES OR LIABILITIES WHATSOEVER
(INCLUDING, BUT NOT LIMITED TO LOSS OF DATA,
INFORMATION, REVENUE, PROFIT OR BUSINESS)
ARISING OUT OF OR RELATING TO THE USE OR
INABILITY TO USE THE PRODUCT, ANY
ACCOMPANYING DOCUMENTATION OR SOFTWARE
AND ANY OTHER GOODS OR SERVICES PROVIDED
UNDER THIS WARRANTY, WHETHER BASED ON
CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT
LIABILITY OR OTHER THEORY EVEN IF SYNOLOGY HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES.
3.3 Limitation of Liability. SYNOLOGY'S AND ITS
SUPPLIERS' LIABILITY ARISING OUT OF OR RELATING
TO THE USE OR INABILITY TO USE THE PRODUCT, ANY
ACCOMPANYING DOCUMENTATION OR SOFTWARE
AND ANY OTHER GOODS OR SERVICES PROVIDED
UNDER THIS WARRANTY IS LIMITED TO THE AMOUNT
ACTUALLY PAID BY CUSTOMER FOR THE PRODUCT
REGARDLESS OF THE AMOUNT OF DAMAGES
CUSTOMER MAY INCUR AND WHETHER BASED ON
CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT
LIABILITY OR OTHER THEORY. The foregoing disclaimer
of certain damages and limitation of liability will apply to the
maximum extent permitted by applicable law. The laws of
some states/jurisdictions do not allow exclusion or limitation
of certain damages. To the extent that those laws apply to
the Product, the exclusions and limitations set forth above
may not apply to Customer.
Section 4. Miscellaneous
4.1 Proprietary Rights. The Product and any
accompanying Software and documentation provided with
the Product include proprietary and intellectual property
rights of Synology and its third party suppliers and licensors.
Synology retains and reserves all right, title, and interest in
the intellectual property rights of the Product, and no title to
or ownership of any intellectual property rights in or to the
Product, any accompanying Software or documentation and
any other goods provided under this Warranty is transferred
to Customer under this Warranty. Customer will (a) comply
with the terms and conditions of the Synology end user
license agreement accompanying any Software furnished by
Synology or an authorized Synology distributor or reseller;
and (b) not attempt to reverse engineer any Product or
component thereof or accompanying Software or otherwise
misappropriate, circumvent or violate any of Synology's
intellectual property rights.
4.2 Assignment. Customer will not assign any of its
rights under this Warranty directly, by operation of law or
otherwise, without the prior written consent of Synology.
4.3 No Additional Terms. Except as expressly
permitted by this Warranty, neither party will be bound by,
and each party specifically objects to, any term, condition or
other provision that conflicts with the provisions of this
Warranty that is made by the other party in any purchase
order, receipt, acceptance, confirmation, correspondence or
otherwise, unless each party specifically agrees to such
provision in writing. Further, if this Warranty conflicts with
any terms or conditions of any other agreement entered into
by the parties with respect to the Product, this Warranty will
prevail unless the other agreement specifically references
the sections of this Warranty that it supersedes.
4.4 Applicable Law. Unless expressly prohibited by
local law, this Warranty is governed by the laws of the State
of Washington, U.S.A. without regard to any conflict of law
principles to the contrary. The 1980 U.N. Convention on
Contracts for the International Sale of Goods or any
successor thereto does not apply.
4.5 Dispute Resolution. Any dispute, controversy or
claim arising out of or relating to this Warranty, the Product
or services provided by Synology with respect to the Product
or the relationship between Customers residing within the
United States and Synology will be resolved exclusively and
finally by arbitration under the current commercial rules of
the American Arbitration Association, except as otherwise
provided below. The arbitration will be conducted before a
single arbitrator, and will be limited solely to the dispute
between Customer and Synology. The arbitration, or any
portion of it, will not be consolidated with any other
arbitration and will not be conducted on a class-wide or class
action basis. The arbitration shall be held in King County,
Washington, U.S.A. by submission of documents, by
telephone, online or in person as determined by the
arbitrator at the request of the parties. The prevailing party in
any arbitration or legal action occurring within the United
States or otherwise shall receive all costs and reasonable
attorneys’ fees, including any arbitration fee paid by the
prevailing party. Any decision rendered in such arbitration
proceedings will be final and binding on the parties, and
judgment may be entered thereon in any court of competent
jurisdiction. Customer understands that, in the absence of
this provision, Customer would have had a right to litigate
any such dispute, controversy or claim in a court, including
the right to litigate claims on a class-wide or class-action
basis, and Customer expressly and knowingly waives those
rights and agrees to resolve any disputes through binding
arbitration in accordance with the provisions of this
Section 4.5. For Customers not residing within the United
States, any dispute, controversy or claim described in this
section shall be finally resolved by arbitration conducted by
three neutral arbitrators in accordance with the procedures
of the R.O.C. Arbitration Law and related enforcement rules.
The arbitration shall take place in Taipei, Taiwan, R.O.C.,
and the arbitration proceedings shall be conducted in
English or, if both parties so agree, in Mandarin Chinese.
The arbitration award shall be final and binding on the
parties and may be enforced in any court having jurisdiction.
Nothing in this Section shall be deemed to prohibit or restrict
Synology from seeking injunctive relief or seeking such other
rights and remedies as it may have at law or equity for any
actual or threatened breach of any provision of this Warranty
relating to Synology's intellectual property rights.
4.6 Attorneys' Fees. In any arbitration, mediation, or
other legal action or proceeding to enforce rights or
remedies under this Warranty, the prevailing party will be
entitled to recover, in addition to any other relief to which it
may be entitled, costs and reasonable attorneys' fees.
4.7 Export Restrictions. You acknowledge that the
Product may be subject to U.S. export restrictions. You will
comply with all applicable laws and regulations that apply to
the Product, including without limitation the U.S. Export
Administration Regulations.
4.8 Severability. If any provision of this Warranty is held
by a court of competent jurisdiction to be invalid, illegal, or
unenforceable, the remainder of this Warranty will remain in
full force and effect.
4.9 Entire Agreement. This Warranty constitutes the entire
agreement, and supersedes any and all prior agreements,
between Synology and Customer related to the subject matter
hereof. No amendment, modification or waiver of any of the
provisions of this Warranty will be valid unless set forth in a
written instrument signed by the party to be bound thereby.
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