Synology NUT-4202R Instruction Manual

INSTRUCTION MANUAL

Full-HD

IR Bullet

Network Camera

Please read this manual thoroughly before use, and keep it handy for future reference.

WARNING

TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS PROCUCT TO RAIN OR MOISTURE. DO NOT INSERT ANY METALLIC OBJE CT THROUGH THE VENTILATION GRILLS OR OTHER OPENNINGS ON THE EQUIPMENT.

CAUTION

EXPLANATION OF GRAPHICAL SYMBOLS

The lightning flash with arrowhead symbol, within an equil ateral triangle, is intended to alert the user to the presence of uninsulated "dangerous voltage" within the product’s enclos ure that may be of sufficient magnitude to constitute a risk of electric shock.

he exclamation point within an equilateral triangle is intende d to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.

PRECAUTIONS Safety -------------------------------------- Installation -------------------------------

Should any liquid or solid object fall into the cabinet, unplug the unit and have it checked by the qualified personnel before operating it any further.

Unplug the unit from the wall outlet if it is not going to be used for several days or more. To disconnect the cord, pull it out by the plug. Never pull the cord itself.

Allow adequate air circulation to prevent internal heat build-up. Do not place the unit on surfaces (rugs, blankets, etc.) or near materials(curtains, draperies) that may block the ventilation holes.

Height and vertical linearity controls located at the rear panel are for special adjustments by qualified personnel only.

Do not install the unit in an extremely hot or humid place or in a place subject to excessive dust, mechanical vibration.

The unit is not designed to be waterproof. Exposure to rain or water may damage the unit.

Cleaning ---------------------------------

Clean the unit with a slightly damp soft cloth. Use a mild household detergent. Never use strong solvents such as thinner or benzene as they might damage the finish of the unit.

Retain the original carton and packing materials for safe transport of this unit in the future.

FCC COMPLIANCE STATEMENT

INFORMATION TO THE USER: THIS EQUIPMENT HAS BEEN TESTED AND FOUND TO

COMPLY WITH THE LIMITS FOR A CLASS A DIGITAL DEVICE, PURSUANT TO PART 15 OF THE FCC RULES. THESE LIMITS ARE DESIGNED TO PROVIDE REASONABLE PROTECTION AGAINST HARMFUL INTERFERENCE WHEN THE EQUIPMENT IS OPERATED IN A COMMERCIAL ENVIRONMENT. THIS EQUIPMENT GENERATES, USES, AND CAN RADIATE RADIO FREQUENCY ENERGY AND IF NOT INSTALLED AND USED IN ACCORDANCE WITH THE INSTRUCTION MANUAL, MAY CAUSE HARMFUL

INTERFERENCE TO RADIO COMMUNICATIONS.

CAUTION: CHANGES OR MODIFICATIONS NOT EXPRESSLY APPROVED BY THE PARTY

RESPONSIBLE FOR COMPLIANCE COULD VOID THE USER'S AUTHORITY TO OPERATE THE EQUIPMENT.

THIS CLASS A DIGITAL APPARATUS COMPLIES WITH CANADIAN ICES-003.

CET APPAREIL NUMÉRIQUE DE LA CLASSE A EST CONFORME À LA NORME NMB-003 DU CANADA.

CE COMPLIANCE STATEMENT

WARNING: This is a Class A product. In a domestic environment this product may cause radio

interference in which case the user may be required to take adequate measures.

IMPORTANT SAFETY INSTRUCTIONS

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean only with dry cloth.

7. Do not block any ventilation openings. Install in accordance with the manufacturer’s

instructions.

8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.

11. Only use attachments/accessories specified by the manufacturer.

12. Use only with the cart, stand, tripod, bracket, or table specified

by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.

. Unplug this apparatus during lightning storms or when unused

for long periods of time.

14. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been moisture, does not operate normally, or has been dropped.

15. CAUTION – THESE SERVICING INSTRUCTIONS ARE FOR USE B Y QUALIFIED SERVICE PERSONNEL ONLY. TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT PERFORM ANY SERVICING OTHER THAN THAT CONTAINED IN THE OPERATING INSTRUCTIONS UNLESS YOU QRE QUALIFIED TO DO SO.

16. Use satisfy clause 2.5 of IEC60950-1/UL60950-1 or Certified/Listed Class 2 power source only.

17. ITE is to be connected only to PoE networks without routing to the outside plant.

Contents

1. Description ------------------------------------------------------------------6

1.1 Components - ------------------------------------------------------------------------------------------ 6

1.2 Key Features- ------------------------------------------------------------------------------------------ 7

1.3 Over View ---- ------------------------------------------------------------------------------------------ 8

1.4 Camera Adjustment------------------------------------------------------------------------------------ 9

2. Installation ----------------------------------------------------------------- 11

2.1 Network Connection -----------------------------------------------------------------------------------11

2.2 IP Assignment -----------------------------------------------------------------------------------------12

3. Operation -------------------------------------------------------------------- 13

3.1 Access from a browser -------------------------------------------------------------------------------- 13

3.2 Access from the internet------------------------------------------------------------------------------14

3.3 Setting the admin password over a secure connection------------------------------------------- 14

3.4 Live View Page ----------------------------------------------------------------------------------------- 15

3.5 Network Camera Setup-------------------------------------------------------------------------------- 17

3.5.1 Basic Configuration ---------------------------------------------------------------------------- 17

1) Users------------------------------------------------------------------------------------------ 18

2) Network -------------------------------------------------------------------------------------- 19

3) Video & Image ------------------------------------------------------------------------------ 20

4) Date & Time --------------------------------------------------------------------------------- 22

3.5.2 Video & Image---------------------------------------------------------------------------------- 23

3.5.3 Event---------------------------------------------------------------------------------------------- 29

1) Event-In-------------------------------------------------------------------------------------- 29

2) Event-Out ------------------------------------------------------------------------------------ 34

3) Event Map------------------------------------------------------------------------------------ 40

3.5.4 System ------------------------------------------------------------------------------------------ 42

1) Information ---------------------------------------------------------------------------------- 42

2) Security--------------------------------------------------------------------------------------- 43

3) Date & Time --------------------------------------------------------------------------------- 46

4) Network -------------------------------------------------------------------------------------- 47

5) Language------------------------------------------------------------------------------------- 56

6) Maintenance --------------------------------------------------------------------------------- 57

7) Support---------------------------------------------------------------------------------------58

3.5.7 About---------------------------------------------------------------------------------------------- 58

3.6 Playback----------------------------------------------------------------------------------------------------59

3.7 Help ------------------------------------------------------------------------------------------------------ 61

3.8 Resetting to the factory default settings-------------------------------------------------------------62

4. Appendix -------------------------------------------------------------------- 63

4.1 Troubleshooting ----------------------------------------------------------------------------------------- 63

4.2 Preventive Maintenance -------------------------------------------------------------------------------- 64

4.3 Product Specification ----------------------------------------------------------------------------------- 65

1. Description

This manual applies to the NUT-4202R network camera.

The Network Camera supports the network service fo r a sensor image with progressive scan, which can be monitored on a real-time screen regardless of distances and locations. By using its dedicated program, many users are able to have an access to the Network Camera at once or a single user can monitor various network cameras at the same time. It also enables users to play, store and retrieve a monitoring image by using a PC. All the settings and real-time monitoring screens are also provided through an access to the web.

The Network Camera is fully featured for security surveillance and remote monitoring needs. It is based on the DSP compression chip, and makes it available on the network as real-time, full frame rate Motion JPEG and H.264 (or MPEG-4) video streams.

The alarm input and alarm output can be used to connect various third party devices, such as, door sensors and alarm bells.

1.1 Components

The system comes with the following components:

Bullet Camera Installation CD Installation Guide Sunshield Sunshield Bolt

NOTE: Check your package to make sure that you received the complete system, including all components shown above.

1.2 Key Features

• Brilliant video quality

The Network Camera offers the highly efficient H.264 video compression, which drastically reduces bandwidth and storage requirements without compromising image quality. Motion JPEG is also supported for increased flexibility.

• Dual or triple streams

The Network Camera can deliver dual or triple video streams simultaneously at full frame rate in all resolutions up to Full-HD(1920 x 1080p) using Motion JPEG and H.264 (or MPEG-4). This means that several video streams can be configured with different compression formats, resolutions and frame rates for different needs.

• Image setting adjustment

The Network Camera also enables users to adjust image settings such as contrast, brightness and saturation to improve images before encoding takes place.

• Intelligent video capabilities

The Network Camera includes intelligent capabilities such as enhanced video motion detection. The network camera’s external inputs and outputs can be connected to devices such as sensors and relays, enabling the system to react to alarms and activate lights or open/close doors.

• Resolution

NUT-T4202R, 2 Megapixel, 30fps@1920x1080

• Micro-SD Recording support The Network Camera also supports a micro-SD memory slot for local recording with removable

storage.

• Improved Security

The Network Camera logs all user access, and lists currently connected users. Also, its full frame rate video can be provided over HTTPS.

• ONVIF

This is a global interface standard that makes it easier for end users, integrat ors, consultants, and manufacturers to take advantage of the possibilities offered by network video technology. ONVIF enables interoperability between different vendor products, increased flexibility, reduced cost, and future-proof systems.

1.3 Overview

• Connection Cable

NO Wire Color Description

Black Service Monitor Port, Stereo Jack

Black

Ethernet, RJ-45 port compatible with 10/100Mbps having PoE

functionality. Modular Jack

Red: DC12V White: GND

Main Power, 2pin terminal, DC12V 500mA(6.0W)

Pink: Alarm In Yellow: GND Light Blue: Alarm Out Gray: GND

Alarm Input, Alarm Output: 4pin terminal.

 Camera Dimension

See the diagrams below for the exact dimension of the NUT-T4202R, IR Bullet network cameras.

Dimension

s Unit: mm

 Base Installation(Cable through the wall or ceiling with the mount base)

A. Remove the waterproof cap(①). B. Remove the back cover(②). C. Make the camera settings. D. Combine the back cover and waterproof cap(②→①).

Note: If you do not remove or combine in the order, the camera will be damaged.

E. Secure the camera to the wall or ceiling by the camera stand (individual purchase).

2. Installation

2.1 Connection

• Connecting to the RJ-45 Connect a standard RJ-45 cable to the network port of the network camera. Generally a

cross-over cable is used for directly connection to PC, while a direct cable is u sed for connection to a hub.

• Connecting Alarms AI(Alarm In) : You can use external devices to signal the network camera to react on events. Mechanical or

electrical switches can be wired to the AI (Alarm In) and G (Ground) connectors. G(Ground) : Connect the ground side of the alarm input and/or alarm output to the G (Ground) connector. Alarm Out :

The network camera can activate external devices such as buzzers or lights. Connect the device to the AO (Alarm Out) and G (Ground) connectors.

 Micro SD memory slot on the Rear Board

Remove the rear cap of the camera to insert the SD memory card.

•

Connecting the Power

Connect the power of DC12V for the network camera. Connect the positive(+) pole to the ‘+’ position and the negative(-) pole to the ‘-‘ position for the DC power.

2.2 Network Connection and IP assignment

The Network Camera supports the operation through the network. When a camera is first connected to the network it has no IP address. So, it is necessary to allocate an IP address to the device with the “Smart Manager” utility on the CD.

1. Connect the Network Camera / device to the network and power up.

2. Start SmartManager utility (Start>All programs>SmartManager>SmartManager), the main window will be displayed, after a short while any network devices connected to the network will be displayed in the list.

Select the camera on the list and click right button of the mouse. You can see the pop-up menu below.

. Select Assign IP. You cam see a Assign IP window. Enter the required IP address.

Note: F

or more information, refer to the Smart Manger User’s

Manual.

3. Operation

The Network Camera can be used with Windows operating system and browsers. The recommended browsers are Internet Explorer, Safari, Firefox, Opera and Google Chrome with Windows.

NOTE: To view streaming video in Microsoft Internet Explorer, set your browser to allow ActiveX controls.

3.1 Access from a browser

1. Start a browser (Internet Explorer).

2. Enter the IP address or host name of the Network Camera in the Location/Address field of your browser.

3. You can see a starting page. Click Live View or Setup to enter web page.

The network camera’s Live View page appears in your browser.

3.2. Access from the internet

Access from the internet once connected, the Network Camera is accessible on your local network (LAN). To access the network camera from the Internet you must configure your broadband router to allow incoming data traffic to the network camera. To do this, enable the NAT-traversal feature, which will attempt to automatically configure the router to allow access to the network camera. This is enabled from Setup > System > Network > NAT.

For more information, please see “3.5.6 System>Network>NAT” of User’s Manual.

3.3 Setting the admin password over a secure connection

To gain access to the product, the password for the default administrator user must be set. This is done in the “Admin Password” dialog, which is displayed when the network camera is accessed for the setup at the first time. Enter your admin name and password, set by the administrator.

NOTE: The default administrator username and passwor d is “admin”. If the password is lost, the Network Camera must be reset to the factory default settings. See “3.8 Resetting to the Factory Default Settings” for more details.

To preve

nt network eavesdropping when setting the admin password, this can be done via an

encrypted HTTPS connection, which requires an HTTPS certificate (see note below).

To set the password via a standard HTTP connection, enter it directly in the first dialog shown below. To set the password via an encrypted HTTPS connection, see “3.5.6 System >Security>HTTPS”.

Note: HTTPS (Hypertext Transfer Protocol over SSL) is a protocol used to encrypt the traffic between web browsers and servers. The HTTPS certificate controls the encrypted exchange of information.

3.4 Live View Page

The live view page comes in eight screen modes: 1920x1080, 1280x1024, 1280x720, 720x480(576), 640x480, 352x240(288), and 320x240. Users are allowed to select the most suitable one out of those modes. Please, adjust the mode in accordance with your PC specifications and monitoring purposes.

1) General

controls

Live View Page Search & Playback Page Setup Page Help Page

The video drop-down list allows you to select a customized or pre-programmed video stream on the live view page. Stream profiles are configured under Setup > Basic Configuration > Video & Image. For more information, please see “3.5.1 Basic Configuration > Video & Image” of User’s Manual.

The resolution drop-down list allows you to select the most suitable one

out of video resolutions to be displayed on live view page.

The protocol drop-down list allows you to select which combination of protocols and methods to use depends on your viewing requirements, and on the properties of your network.

2) Control toolbar

The live viewer toolbar is available in the web browser page only. It displays the following buttons:

The St

op button stops the video stream being played. Pressing the key again toggles the start and stop. The Start button connects to the network camera or start playing a video stream. The Pause button pause the video stream being played. The Snapshot button takes a snapshot of the current image. The location where the image is saved can be specified. The digital zoom activates a zoom-in or zoom-out function for video image on the live screen.

The Full Screen button causes the video image to fill the entire screen area. No other windows will be visible. Press the 'Esc' button on the computer keyboard to can cel full screen view.

The Manual Trigger button activates a pop-up window to manually start or stop the event.

3) Video Streams

The network camera provides several images and video stream formats. Your requirements and the properties of your network will determine the type you use.

The Live View page in network camera provides access to H.264, MPEG-4 and Motion JPEG video streams, and to the list of available video streams. Other applications and clients can also access these video streams/images directly, without going via the Live View page.

3.5 Network Camera Setup

This section describes how to configure the network camera, and is intended for product Administrators, who have unrestricted access to all the Setup tools; and Operators, who have access to the settings for Basic, Live View, Video & Image, Audio, Event, and System Configuration.

You can configure the network camera by clicking Setup in the top right-hand c orner of the Live View page. Click on this page to access the online help that explains the setup tools

When accessing the Network Camera for the first time, the “Admin Password” dialog appears. Enter your admin name and password, set by the administrator.

Note: If the p

assword is lost, the Network Camera must be reset to the factory default settings. See “3.8 Resetting to the Factory Default Settings”.

3.5.1 Basic Configuration

ou can see the device information in this information page.

1) Users

User access control is enabled by default. An administrator can set up other users, by giving these user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page, as described below:

The user list display

s the authorized users and user groups (levels):

User Group Authority Guest

Provides the lowest level of access, which only allows access to the Live View page.

Operator

An operator can view the Live View page, create and modify events, and adjust certain other settings. Operators have no access to System Options.

Administrator

An administrator has unrestricted access to the Setup tools and can determine the registration of all other users.

 Enable anonymous viewer login: Check the box to use the webcasting features. Refer to

“3.5.2 Video & Image” for more details.

2) Network

The network camera supports both IP version 4 and IP version 6 . Both versions may be enabled simultaneously, and at least one version must always be enabled. When using IPv4, the IP address for the network camera can be set automatically via DHCP, or a static IP address can be set manually. If IPv6 is enabled, the network camera receive an IP address according to the configuration in the network router. There is also the option of using the Internet Dynamic DNS Service. For more information on setting the Network, please see Setup> System>Security>Network.

•

Obtain IP address via DHCP - Dyn amic Host Configuration Protocol (DHCP) is a protocol

that lets network administrators centrally manage and automate the assignment of IP addresses on a network. DHCP is enabled by default. Although a DHCP server is mostly used to set an IP address dynamically, it is also possible to use it to set a static, known IP address for a particular MAC address.

• Use the following IP address - To use a static IP address for the Network Camera, check the radio button and then make the following settings:

- IP address - Specify a unique IP address f or your Network Camera.

- Subnet mask - Specify the mask for the subnet the Network Camera is located on.

- Default router - Specify the IP address of the default router (gateway) used for connecting devices attached to different networks and network segments.

Notes:

1. DHCP should only be enabled if using dynamic IP address notification, or if your DHCP server can update a DNS server, which then allows you to access the Network Camera by name (host name). If DHCP is enabled and you cannot access the unit, you may have to reset it to the factory default settings and then perform the installation agai n.

2. The ARP/Ping service is automatically disabled two minutes after the unit is started, or

as soon as an IP address is set.

3. Pinging the unit is still possible when this service is disabled.

3) Video & Image

•

Stream1 Setting

- Codec:

The codec settings are separated into MPEG4 and H.264.

H.264 is a

lso known as MPEG-4 Part 10. This is the new generation compression standard for digital video. This function offers higher video resolution than Motion JPEG or MPEG-4 at the same bit rate and bandwidth, or the same quality video at a lower bit rate.

- Profile:

There are 4 pre-programmed stream profiles available for quick set-up. Choose the form of video encoding you wish to use from the drop-down list: * H.264 MP(Main Profile):

Primarily for low-cost applications that requires additional error robustness, this profile is used rarely in videoconferencing and mobile applications, it does add additional err or resilience tools to the Constrained Baseline Profile. The importance of this profile is fading after the Constrained Baseline Profile has been defined.

* H.264 BP(Base Profile):

Originally intended as the mainstream consumer profile for broadcast and storage applications, the importance of this profile faded when the High profile was developed for those applications.

* MPEG4 SP(Simple Profile):

Mostly aimed for use in situations where low bit rate and low resolution are mandated by other conditions of the applications, like network bandwidth, device size etc.

* MPEG4 ASP(Advanced Simple Profile):

Its notable technical features relative to the Simple Profile, which is roughly similar to H.263, including "MPEG"-style quantization, interlaced video, B pictures (al so known as B Frames), Quarter Pixel motion compensation (Qpel), Global motion compensation (GMC).

- Resolution:

It enables users to determine a basic screen size when having an acce ss through the Web Browser or PC program. The screen size control comes in seven modes like 1920x1080, 1280x720, 640x480, 352x240, and 320x240. Users can reset the selected screen siz e anytime while monitoring the screen on a real-time basis.

- Bitrate control:

Limiting the maximum bit rate helps control the bandwidth used by the H.264 or MPEG-4 video stream. Leaving the Maximum bit rate as unlimited maintains consistently good image quality but increases bandwidth usage when there is more activity in the image. Limiting the bit rate to a defined value prevents excessive bandwidth usage, but images are lost when the limit is exceeded.

Note that the maximum bit rate can be used for both variable and constant bit rates.

The bit rate can be set as Variable Bit Rate (VBR) or Constant Bit Rate (CBR). VBR adjusts the bit rate according to the image complexity, using up bandwidth for increased activity in the image, and less for lower activity in the monitored area.

CBR allows you to set a fixed target bitrate that consumes a predictable amount of bandwidth. As the bit rate would usually need to increase for increased image activity, but in this case cannot, the frame rate and image quality are affected negatively. To partly compensate for this, it is possible to prioritize either the frame rate or the image quality whenever the bit rate needs to be increased. Not setting a priority means the frame rate and image quality are equally affected.

- Frame rate:

Upon the real-time play, users should select a frame refresh rate per second. If the rate is high, the image will become smooth. On the other hand, if the rate is low, the image will not be natural but it can reduce a network load.

- GOP size:

Select the GOP(Group of Picture) size. If users want to have a high quality of fast image one by one, please decrease the value. For the purpose of general monitoring, please do not change a basic value. Such act may cause a problem to the system performance. For the details of GOP setting, please contact the service center.

• Stream2 Setting

Sometimes the image size is large due to low light or complex scenery. Adjusting the frame rate and quality helps to control the bandwidth and storage used by the Motion JPEG video stream in these situations. Limiting the frame rate and quality optimizes bandwidth and storage usage, but may give poor image quality. To prevent increased bandwidth and storage usage, the Resolution, Frame rate, and Frame Quality should be set to an optimal value.

- JPEG resolution: Same as the Stream1 Setting.

- JPEG frame rate: Same as the Stream1 Setting.

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Synology NUT-4202R Instruction Manual

Specifications and Main Features

Frequently Asked Questions

User Manual