Synology DS920+ User Manual
Synology NAS DS920+
Hardware Installation Guide
Table of Contents
Chapter 1: Before You Start
Package Contents 3
Synology DS920+ at a Glance 4
LED Indicator Table 5
Hardware Specication 6
Optional Accessories 7
Spare Parts 7
Safety Instructions 8
Chapter 2: Hardware Setup
Tools and Parts for Component Installation 9
Install Drives 9
Start Up Your Synology NAS 11
Add a Memory Module to Synology NAS 12
Add an M.2 NVMe SSD to Synology NAS 14
Chapter 3: System Maintenance
Initial Troubleshooting Guide 15
Chapter 4: Install DSM on Synology NAS
Install DSM with Web Assistant 16
Learn More 16
Synology_HIG_DS920+_20200227
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Chapter
Before You Start
Thank you for purchasing this Synology product! Before setting up your new Synology NAS, please check the
package contents to verify that you have received the items below. Also, make sure to read the safety instructions
carefully to avoid harming yourself or damaging your Synology NAS.
Note:
All images below are for illustrative purposes only, and may dier from the actual product.
Package Contents
Main unit x 1 AC power cord x 1
AC power adapter x 1
1
Screws for 2.5" drives x 18 Hard drive tray key x 2 RJ-45 LAN cable x 2
3
3
Synology DS920+ at a Glance
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13
2
4
5
3
9
8
7
10
11
6
12
No. Article Name Location Description
1
2
3
4
5
6
7
8
9
10
11
12
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Status Indicator
Drive Status Indicator
Drive Tray Lock Lock or unlock drive trays.
USB 3.0 Port Connect external drives or other USB devices to the Synology NAS here.
Front
Power Button
Drive Tray Install drives (hard disk drives or solid state drives) here.
LAN Port
RESET Button
eSATA Port
Rear
Power Port Connect power cord here.
Fan
Kensington Security Slot Attach a Kensington security lock here.
USB 3.0 Port Connect external drives or other USB devices to the Synology NAS here.
Displays the status of the system. For more information, see "LED
Indicator Table".
Displays the status of each drive. For more information, see "LED
Indicator Table".
1. Press to power on your Synology NAS.
2. To power o your Synology NAS, press and hold until you hear a beep
sound and the Power LED starts blinking.
Connect network cable here.
1. Press and hold until you hear a beep sound to restore the IP address,
DNS server, and password for the
2. Press and hold until you hear a beep, then press and hold again until
you hear three beeps to return the Synology NAS to "Not Installed"
status so that DiskStation Manager (DSM) can be reinstalled.
Connect external SATA drives or Synology Expansion Unit1 to the
Synology NAS here.
Disposes of excess heat and cools the system. If the fan malfunctions,
the Synology NAS will emit a beeping sound.
admin
account to default.
1
For more information about Synology Expansion Unit supported by your Synology NAS, please visit
4 Chapter 1: Before You Start
www.synology.com
.
LED Indicator Table
LED Indicator Color Status Description
Green Static Volume normal
Volume degraded/Volume crashed
STATUS
Orange Blinking
O HDD hibernation
Green
Disk 1-4
Orange Static Drive error/Port disabled
O No internal drive/Advanced HDD hibernation
Blue
Power
O Powered o
Rear LAN
Green
(on upper side of jack)
O No network
Green Static Gigabit connection
Rear LAN
(on lower side of jack)
Orange Static 100 Mbps connection
O 10 Mbps connection/No network
Note:
Model specications are subject to change without notice. Please refer to
Volume not created
DSM not installed
Static Drive ready and idle
Blinking Accessing drive
Static Powered on
Blinking Booting up/Shutting down
Static Network connected
Blinking Network active
www.synology.com
for the latest information.
1
1
Please try to restart your Synology NAS or re-insert the drives, then run the HDD/SSD manufacturer's diagnostic tool to check the health status
of the drives. If you can sign in to DSM, please run the built-in S.M.A.R.T. test to scan the drives. If the problem remains unresolved, please
contact Synology Technical Support for help.
5 Chapter 1: Before You Start
Hardware Specication
Item DS920+
Compatible Drive Type
• 3.5"/2.5" SATA x 4
• M.2 2280 NVMe SSD x 2
Maximum Internal Raw Capacity 64 TB (4 x16 TB HDD)
External Port
• USB 3.0 x 2
• eSATA x 1
LAN Port 1GbE (RJ-45) x 2
Size (H x W x D) (mm) 166 x 199 x 223
Weight (kg) 2.24
Supported Client
File System
• External: Btrfs, ext4, ext3, FAT, NTFS, HFS+, exFAT
• Windows 7 and 10
• Mac OS X 10.11 onward
• Internal: Btrfs, ext4
• Basic • JBOD • RAID 0 • RAID 1
Supported RAID Type
• RAID 5 • RAID 6 • RAID 10
• Synology Hybrid RAID (2-Disk Fault Tolerance)
Agency Certication
• FCC Class B • CE Class B • BSMI Class B
• EAC • VCCI • CCC • RCM • RoHS Compliant
HDD Hibernation Yes
1
Scheduled Power On/O Yes
Wake on LAN Yes
Language Localization
• Line voltage: 100 V to 240 V AC
Environment Requirement
• Operating Temperature: 32 to 104˚F (0 to 40˚C)
• Storage Temperature: -5 to 140˚F (-20 to 60˚C)
• Relative Humidity: 5% to 95% RH
Note:
Model specications are subject to change without notice. Please refer to
www.synology.com
• Frequency: 50/60 Hz
for the latest information.
1
Support for exFAT can be enabled by purchasing and downloading exFAT Access in Package Center.
6 Chapter 1: Before You Start
Optional Accessories
With Synology accessories, you can customize your Synology NAS to t dierent business environments without
worrying about compatibility and stability. Visit www.synology.com/compatibility for more information.
• Memory Module
Model Name Picture Description
D4NESO-2666-4G
DDR4 non-ECC unbuered
SO-DIMM 4GB
Spare Parts
www.synology.com/products/spare_parts
Visit
Model Name Picture Description
Disk Tray (Type D9) 3.5"/2.5" HDD Tray With Lock
Fan 92*92*25_1 System Fan 92*92*25 mm
Adapter 100W_2 Adapter 100W Level VI
if you need to replace system fans, disk trays, or power supply units.
7
Chapter 1: Before You Start
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