Symptom Check point Troubleshooting
There is no display in
the stand-by mode.
Even with the supply
of water, machine is
not turning on.
Little or no water
dispensed
Power suddenly turns
OFF during operation
The filter replacement
lamp flickers.
1. Is the power cord properly connected?
2. Is the power switch turned ON?
3. Is the fuse broken?
4. Is the fuse holder properly coupled?
1. Did you replace the filter with an
authentic filter?
2. Did you register an authentic filter?
3. Are you using a non-authentic filter?
1. Is the water pressure sufficient?
2. Is the filter blocked? or full?
3. Is the Input Hose bent?
4. Is the flow control on the faucet
diverter locked?
Is the filter beyond the replacement cycle?
1. Is the fuse broken?
2. Have you used the Echo H
2
Machine for a long period of time
at once?
The Echo H2 Machine may not operate by improper use or trivial causes, rather than by break-down.
Before contacting the Customer Support for repair, please refer to the following:
Replace with an authentic filter, and
rotate it to make sure it is detected
by machine.
1. Check if there is water supply.
Check if the water valve is open,
or the hose is bent.
2. Replace the filter.
3. Straighten the bent hose.
4. Open the flow control device and
adjust the flow rate.
1. Replace the fuse. (250V/2A)
2. The Echo H
2 Machine will stop
to protect itself from over-current.
Wait for 5 minutes to recommence.
1. Connect the power cord properly.
2. Turn on the power switch.
3. Replace the fuse. (250V/2A)
4. Couple the fuse holder properly.
Water tastes bad. 1. Is the filter beyond the replacement cycle?
2. Electrolyzed reduced water is highly
active. although it is suitable as drinking
water, a trace of cl2 may remain in the
water leading to bad smell?
3. Over-electrolysis due to insufficient
amount of input water may cause bad
smell?
4. Is the hose for input water bent?
1. Replace the filter.
2. Adjust the pH level. If the problem
persists, replace the filter.
3. Fit a booster pump to increase the
amount of input water.
4. Unbend.
Water leaking around
the filter or somewhere
inside the
Echo H2
Machine
1. Is the filter properly fitted in?
2. Is the leakage from somewhere other
than the filter?
1. Remove the filter, check the O-ring
and put the filter back.
2. Stop immediately and contact the
Customer Support.