Synel SY-780A, SY-760 User Manual

any manner is prohibited. No patent liability is assumed with respect to the use of the information contained herein. While every precaution has been taken in the preparation of this manual, Synel Industries Ltd. assumes no responsibility for errors or omissions. Neither is any liability assumed for damages resulting from the use of the information contained herein. Pictures in this manual are for illustration purposes only. SY-785, SY-745 are sub-models of SY-780A, SY-765 is a sub-model of SY-760 are trademarks of Synel Industries Ltd. All trade names referenced herein are either trademarks or registered trademarks of their respective companies.

Introduction................................................................................................. 3

Technical Specifications ............................................................................. 4

1Additional Technical and Interface Specifications..........................................................5

1.1Options..........................................................................................................................5

1.2Physical characteristics.................................................................................................7

1.3Power Requirements.....................................................................................................7

1.4Communication and configurations..............................................................................7

1.5Selection of the data entry function............................................................................10

Apparatus.................................................................................................. 11

1Front panel.....................................................................................................................12

2Bottom connection sockets............................................................................................13

3Internal components ......................................................................................................14

3.1Battery back-up modules............................................................................................14

3.2Memory ......................................................................................................................15

3.3RS-232/485 internal Card...........................................................................................15

Unpacking..................................................................................................16

Installation................................................................................................. 17

1Selecting the Terminal Location (Bluetooth and Wi-FI)...............................................17

2Mounting the terminal on a wall....................................................................................18

3Communication connections .........................................................................................21

Setting up the Terminal (Technician Mode)...........................................22

1Entering Technician Mode .........................................................................................23

2Entering SETUP mode ..................................................................................................23

3Resetting the Wi-Fi card................................................................................................34

4Hex table........................................................................................................................35

Host Computer Interfacing...................................................................... 36

1Installing communication cables ...................................................................................38

2Connecting your PC to the SY-65.................................................................................39

3Connecting the SY-65 to a connection box...................................................................40

3.1If communication problems occur..............................................................................40

4Making a multi-drop connection ...................................................................................41

4.1Cable from the terminal to the connection box ..........................................................42

5terminal to RS-232 port direct connection ....................................................................43

Maintenance.............................................................................................. 44

1Physical Maintenance....................................................................................................44

1.1General........................................................................................................................44

1.2Badge Readers............................................................................................................45

1.3Fingerprint sensor cleaning and care..........................................................................46

2Calibrating the Real Time Clock (RTC)........................................................................50

3How to cause the memory to crash................................................................................52

3.1Location of jumpers....................................................................................................52

4Formatting the memory if a crash occurs......................................................................53

6Using POE.....................................................................................................................79

Introduction

Synel SY-780A/760 terminals and their sub-models offer the broadest range of effective time & attendance monitoring, shop floor control, job costing, and access control applications.

The terminals have four mediums of access input: Fingerprint identification and verification, magnetic, bar code, and proximity readers.

The terminal features online/offline modes of operation and communicates in real-time interface using TCP/IP protocol, which makes it a comprehensive interactive system. It provides online system management of employee reports as well as communication of current employees' data.

Terminal communication programming employs Synel's user-friendly interface provided by SYncomm or other advanced applications. This wide range of compatible communication applications supported enable easily customizing the terminal to your unique requirements, while Synel's SAL compiler enables flexible programming. Firmware can be upgraded remotely to facilitate maintenance.

The SY-780A/SY-760 terminals' mechanical design offers easy programming, while the back light and 32 character display allow quick and easy reading. The solid plastic casing and overall structure make installation in an industrial environment simple and safe.The SY-780A has two sub-models, the SY785 AND SY-745. The SY-785 is offered with a variety of reader options, and supports 9,000 fingerprint templates for identification or verification purposes, with fast 1:1 and 1:N matching speed, while the SY-745 is identical except for the number of function keys.

Technical Specifications

The following table displays the technical specifications for the terminals

Model SY-780A SY-760 Sub-model SY-785 SY-745 SY-765

Memory 512 512 512 Programable Function keys 8 3 6 Numeric keys 10 10 10 Control keys Escape, Return, . (dot) and Clear Browsing keys 2 2 2 Fingerprint on card Yes Yes No Magnetic reader Yes Yes Yes Wiegand reader Yes Yes Yes Barcode reader Yes Yes Yes Proximity reader Yes Yes Yes Mifare reader Yes Yes Yes

Bluetooth Yes Yes Yes Modem Yes Yes Yes TCP/IP Yes Yes Yes Printer Yes Yes No I/O 2/2 2/2 2/2 Wi-Fi Yes Yes Yes

44 4

(read only)

Yes Yes No

Wiegand output Yes Yes No Alpha keyboard Yes Yes No POE Yes Yes Yes

1 Additional Technical and Interface Specifications

• 32 character LCD with back light display

• 512K of protected RAM

• Protected Real Time date/time clock

• Non-rechargeable lithium battery (capacity: up to 3 years) for the memory and Real Time clock

• Rechargeable backup battery for operation with auto shut-off for use during power outages

• RS-232 and RS-485 communication

• Two relays for bell, door, etc

• Two sensors (door monitoring)

• Variable baud rate - 1200 to 115000 bps

• Printer support

1.1 Options

• Fingerprint reader

• FPU-S (optical sensor)

• Template size 384 Bytes (reducible to 256 bytes)

• Template capacity 9,000 at 4MB flash

• Encryption 256 bit AES (fingerprint data protection)

• Resolution 500 (dpi)

• Image size 280 x 320 (pixel)

• FPU-S (Capacitance) sensor

• Template size 384 Bytes (reducible to 256 bytes)

• Template capacity 9,000 at 4MB flash

• Encryption 256 bit AES (fingerprint data protection)

• Resolution 500 (dpi)

• Image size 280 x 320 (pixel)

• Reader Types:

• Bar-code slot reader model (Codes: 128, 2/5, 3/9, UPC-EAN)

• Magnetic (Track I, Track II, Track III)

• Proximity reader (125 KHz)

• Mifare reader (13.56 MHz)

• Wiegand 26/27/34/36/37/44/48bit (as of version 6.201)

• 14400 bps internal modem

• full compatibility to: v.32bis, v.32, v.23, v.22, v.21, Bell 212A and Bell 103 to use a modem JP1 of the modem card must be in set to default state (1-2) see “Jumpers” on page 69 for additional information about setting the jumpers.

• Net connection

• Ethernet (10BASE-T/100BASE-T or AUI)

• POE (Power over Ethernet) For information for using POE see “Setting the terminal for Using POE (Power over Ethernet)” on page 78.

• Wireless Wi Fi (802.11b)

• Bluetooth Class II

1.2 Physical characteristics

Depth 9.5 cm

Height 17 cm

Width 25 cm

1.3 Power Requirements

• Voltage: 115/230 VAC

• Back-up battery - rechargeable, included

• POE - 802.3 af

1.4 Communication and configurations

1.4.1 Communication parameters

Communication between the host and terminals is performed under an asynchronous mode. The baud rate is programmable, enabling rates from 1200 to 115000 bps.

1.4.2 Multiple terminal configuration

RS-485 communication enables you to connect up to 32 terminals to a single COM port and/or to extend the cabling distance to up to 1,000 meters (3,280 feet) using 9600 baud via an RS-485 multi-

drop line. RS-485 communication uses two wires as opposed to RS-422 communication, which uses four wires.

1.4.3 Point to point configuration

A single terminal, equipped with RS-232 communications, can be connected directly to an asynchronous RS-232 port. If RS-232 communication is used, only one terminal may be connected to each COM port and cabling distances should not exceed 50 meters (160ft).

1.4.4 Network connections

The terminal can be connected to one of the following communication networks: Ethernet - For this type of communication, an IP address is defined for every terminal, enabling

communication with each terminal in TCP/IP protocol. Bluetooth - For this type of communication, a pin number is specified, to authorize the connection.

Technical Specification Table

Card access current ~5V Module current ~3.3V Idle power consumption 15mA Working power consumption 40-75mA Ripple on card 5m V P-P Ripple on module 5m V P-P Pressure on power source at

~7.36V complete terminal capacity with an internal BT or BAT reader without an FPU or external reader

Complete power consumption from power source at complete terminal capacity with an internal BT or BAT

I(JP11)<1A(~250mA)

I(V1)<<1A(small)

~350mA

I(BAT)~100mA reader without an FPU or external reader

Wi-Fi - For this type of communication, an SSID is specified, to authorize the connection.

Technical Specification Table

Card access current ~5V Module current ~3.3V Idle power consumption 200mA Working power consumption 390~420mA Ripple on card 6m V P-P Ripple on module 5m V P-P Pressure on power source at

~7.04V complete terminal capacity when using WI-FI/ internal magnetic reader/ external CCD reader and FPU.

Complete power consumption at complete terminal capacity when using WI-FI/ internal magnetic reader/ external CCD reader and FPU.

~350mA

I(JP11)<1A(~250

mA)

I(V1)<<1A(small)

I(BAT)~100mA

1.5 Selection of the data entry function

The terminal is ready for operation when a data entry function has been selected (after it was programmed). The prompt of the selected function will be displayed on the second line. To select a function, press the desired function key prior to entering the data.

Apparatus

This terminal series is enclosed in a rugged plastic molded casing and is secured to the wall using four screws and a removable panel.

32 character LCD

Alarm light

ON button

Function keys

Numerical keyboard

Internal reader

Biometric fingerprint reader

• You can click on the feature names to jump to their explanation.

1 Front panel

32 character LCD

with a back light display is located in the upper part of the front panel. Two arrow keys are located

to the right of the display panel for line up and line down maneuvering.

Alarm light

located to the left of the display. The alarm light is an LED that lights up when: Half of the memory has been used up If the terminal is defined as “On-Line” and has lost communication with the host (no pooling command has been received from the host for more then the value of parameter 8 in SYS table) The light blinks when the memory is full or when the terminal has not been programmed.

ON button

The ON button enables a 15 seconds (modifiable using program) manual operation.

Function keys

Eight function keys are located on the left, below the display, and are marked as follows: IN- ,OUT- , F1, F2, F3, F4, F5, and F6.

Numerical keyboard

A numerical keyboard of fourteen keys, including Return, Escape, and Clear is located in the lower center of the front panel.

Biometric fingerprint reader

A Biometric fingerprint reader of FPU-s or Mv1200 type which supports thousands fingerprint templates for verification and identification. FPU is minutia based and uses the following technology:

• Optical sensor

• Capacitance sensor

• Authentec sensor

Internal reader

Internal badge reader/bar code/proximity reader.

2 Bottom connection sockets

The bottom of the terminal contains connections sockets for all external connections. Connection cables can be inserted through the round opening in the mounting panel, or from the bottom.

Information about connecting the sockets can be found on page 18.

The socket openings for external connections reside at the bottom of the panel from left to right:

•Power

•Reader 1

•Reader 2

C – I/O Extension (SY-785 only)

•I

•Network

• Serial – Serial port connection for printer

• Host – RS-232/RS-485

3 Internal components

3.1 Battery back-up modules

The terminal has two back-up battery modules, one for the real time clock memory and the other for operation during a power failure.

The standard memory back-up module is a lithium battery, which will keep the internal clock running and the memory intact, for 30 days during a power failure.

Warning!

There is a risk of explosion if the lithium battery is r eplaced by an incompatible battery. You must dispose of used batteries as per manufacturer’s instructions.

The back-up battery provided (in addition to the standard memory back-up) is a self-recharging system which allows the terminal to be operated during a power failure. The battery provides power for one and a half net hours of use. A shutdown timeout feature enables the terminal to operate for more extended periods of time.

There are two types of timeout shutdowns:

• The firmware default timeout of 15 seconds. This option is used if the terminal has not been otherwise programmed (to a different timeout), if the application specifying otherwise has not been loaded or if there is an error in the application.

• The user defined timeout shutdown defined by programming the terminal using the SY protocol. Once this option is uploaded to the terminal it is used at starting the terminal at Power On.

The default firmware battery shutdown timeout is 15 seconds. This timeout is used unless a different timeout has been programed to the terminal using the Synel Protocol and uploaded to the terminal.

During a power failure, the user presses the battery key to activate the terminal. Data can then be entered and stored in the terminal memory. The timeout will cause the terminal to shut down automatically after the last use of the terminal, until the battery key is pressed again.

3.2 Memory

As a standard feature, the terminal contains a 512 Kb user memory providing storage for data from more than 50,000 simple operations. This number depends on the length of the programming tables contained in the memory, and the complexity of the collected data.

3.3 RS-232/485 internal Card

This card provides an RS-232/485 serial interface.

Unpacking

Check the box and contents for signs of damage that may have occurred during shipment.

Don’t throw away the box or any of the packing materials.Contents The terminal package contains:

Phillips flat head 4x50 mm screws & anchors

(3 x brick/cement 3 x plaster walls)

Terminal

Detachable power cable

Mounting and connectors' cover panel

User guide on CD

connecting/splitter box (included only when network

communication is not available)

Short RS-232/485 communication cable (included only when

network communication is not available)

Short TCP/IP communication bridge cable (included only

when network communication is available)

Installation

1 Selecting the Terminal Location

(Bluetooth and Wi-FI)

When selecting a place to install a terminal with wireless network communication (Bluetooth and Wi-FI) you need to consider environmental factors that effect the connection. The optimal location is where:

When selecting a place to install a terminal with wireless network communication (Bluetooth and WiFI) you need to consider environmental factors that effect the connection. The optimal location is where:

• The connection to the terminal is not blocked by walls or metal obstacles. This can be done by standing at the location where the terminal is to be installed and viewing the area where the terminal is to have a connection with and make sure that it is clear.

• The antennas should are positioned so that they are parallel to one another. If there are obstacles between the terminals. the antennas should be positioned for the best clear connection between them. For example, at floor level below the obstacle or at ceiling level abo ve the obstacle, especially with metal obstacles.

• For Bluetooth, use the terminal Quality option to check the connection quality. See “Setting up the Terminal (Technician Mode)” on page 22.

• Do not install the terminal in a location where people gather and linger since they, too, block the connection and also as to not expose them to radiation.

2 Mounting the terminal on a wall

Make sure the unit is not plugged into a power source. If you have already connected your terminal to a PC, disconnect it. You can reconnect it after you have completed mounting the unit.

The terminal contains computer components. It should not be mounted where it will be exposed to extreme h eat or cold, water, steam, violent vibrations, high electromagnetic radiation including high voltage power lines and electrical equipment.

Step 1:Select a location for the terminal. The following guidelines will help you find the best place for the terminal:

•The terminal should be placed by an easily accessible power outlet.

•Make sure that there is enough space around the terminal for the communication cabling.

•Do not place the communication cable near a source of electromagnetic radiation or r adio interference such as power lines, large machinery, etc.

•If the communication cable is to be wired through the wall, make sure that it is safe to drill a hole at the desired location.

•For best usability the terminal should be mounted at employee eye-he ight. The recommended height is 140cm (4’7”).

Step 2:Remove the back mounting panel by sliding it to the side and pulling it out.

A - Screw holes - for screwing the mounting panel in place. B - Entrance for cables wired from the wall. C -Clasps for holding cables in place. D -For cable entering terminal from below. E - security fastener. F - Electric socket.

Step 3:Prepare the wall for mounting by placing the panel on the wall as a template and mark the place for drilling the

holes (A). Step 4:Drill holes using a 6 mm. (1/4”) drill bit.

Live wires in the vicinity may contain 115V or 220V.

Make sure not to drill into any live electric wires. Overlooking this warning may result in harmful contact with an electrical current.

Step 5:The cables can be wired through the wall and positioned in the clasps (C) to the bottom of the terminal where that are connected, or be wired directly from the bottom of the terminal (D).

Step 6:Position the panel so that all of the wires are in place and screw the panel to the wall. Step 7:Wire all of the cables through the mounting panel and position the electric socket in it’s place in the mounting

panel (F). Step 8:Connect the communication cables to the terminal.

Plug one end of the communication cable into the communication socket of the terminal. If an internal modem has been added and the modem is used, plug the RJ-45 connector of a standard telephone cable into the telephone line. Do not use the communication cable.

Step 9:Slide the terminal into place. Step 10:Screw the security fastener into place (E).

3 Communication connections

Step 1:Select a location for the connection box.

The box must be positioned where both the communication line and the terminal can be connected to it. The terminal should be placed near the connection box, and must be within the reach of the short RJ45 cable.

Step 2:Plug the communication cable from the terminal into the connection box. Step 3:Wire an additional connection for Ethernet.

Setting up the Terminal (Technician Mode)

The terminal is setup in Technician mode that is described in this chapter. To enter Technician mode you can either swipe an authorized badge or press the up/down

keys simultaneously six times.

Use the Enter key to scroll between screens, and the line UP/DOWN keys for moving between options within the selected screen. To return to the previous screen use the key. To exit technician mode double-click the Enter key.

Follow the steps in this chapter to set the terminal to your preferences.

1 Entering Technician Mode

Swipe an authorized badge or press the UP/DOWN keys simultaneously 6 times. The display screen flashes and then displays the version then changes to display the TECHNICIAN

MODE and the time and date alternately, (time&date are adjusted from a PC).

2 Entering SETUP mode

When you enter Technician mode you can either EXIT or SET. Choose SET.

Adjusting the Real time clock - RTC (N/Y)

This adjustment option is for internal clock calibration purposes.

Setting the date and time

The date is in DD.MM.YYYY format

Note: Setting date and time is enabled only when defining the system parameter in the SYncomm software: Edit Program--> System--> Badge type choose S (System Administrator

Adjust host baud rate

Available baud rates: 9600, 19200, 38400, 57600, and 115200.

Adjust fingerprint unit baud rate

Available baud rates: 9600, 19200, 38400, 57600, and 115200.

Adjust printer baud rate

The available baud rates are: 9600, 19200, 38400, 57600, and 115200.

Adjust station ID

The Station (terminal) ID is the terminal’s address on a communication line. It enables multi-terminal communication. Any number from 0 to 31 may be used as the terminal ID. Again, scroll to the required Station ID number.

Modem rings Choose either the number of rings or N for no rings. Network connection

Programming the network connection requires addressing several sub-topics. The main screen enables three modes:

N for no connection,

- B for 10/100Base

- D for Bluetooth card Class 1

- F 10/100Base for answering when the terminal has been addressed

E for WIFI

Setting up Network Connection B or F = 10/100Base card:

Polling Y/N

For polling the user will be asked to choose between Y and N. Then, the terminal will send data to the server as per the Polling sec. definition.

Polling Sec

Determines the frequency of data transmission to the SY-Server software. If your terminals are not in online (query) mode, define the polling time as approximately 10-20 sec. Otherwise, raise polling time to avoid net-

work collisions. Use the numeric keys to define your required polling time.

MAC SEND (Y/N)

If you want to confirm sending your terminal’s network MAC address to the host. Then after exiting technician mode the terminal will send the host a “Hardware configuration network” message informing it of its MAC address, IP etc.

My MAC Address

Displays your MAC address on your terminal’s prompt. here your terminal’s MAC address will be displayed.

My IP Address

Press line up/down to view the TCP/IP address of the terminal. Use the numeric keys to enter the IP Address.

Gateway Address

Press line up/down and key-in the required gateway address.

Remote Address

Press line up/down to view the TCP/IP address of the personal computer on which the SY-Server runs. Use the numeric keys.

Subnet Mask

The subnet mask is the network address plus the bits reserved for identifying the subnetwork. Use the numeric keys to determine the terminal’s subnet mask affiliation within your local net.

My Port

TCP/IP enables connecting multiple applications via the same address. The port number selected here is the application identification number used by the computer when communicating with the terminal. Synel applications use the default port number = 3734 (a designated Synel port). However, you may change this according to your specific needs.

Host Port

Synel applications use the default port number=3734. However, you may change this according to your specific needs. Use the numeric keys to change the port number.

Disconct Sec

Disconnect seconds defines the number of waiting seconds before reverting to offline mode. Click 03 to enable a fast disconnection.

DHCP (Y/N)

To automatically assign a dynamic IP address to your terminal choose Y. Note: If no IP address was defined under My IP Address, then you must use DHCP, so the only option is Y.

Network connection D = Bluetooth card Class 1:

The range of the card is up to 100m. It requires installation of the relevant drivers in your PC.

Set/Link Y/N:

Device name: SYNEL-xxxx, you must fill-in a unique number for this terminal PIN code (Y/N): choose Y.

PIN code length (1-12): PIN CODE + Length of PIN CODE PIN code: enter the pin code. Discoverable: choose Y Link:

Enables checking the communication between the terminal and the PC.

1. You must establish a connection via SYNCOMM

2. Than in your terminal under Link | Read Link Parm choose Y.

3. Quality of transmission will be displayed on your prompt as a progress bar. As per the scale status you can relocate/readjust your terminals location.

Network connection E = WI - FI card:

The following diagram in the next maps out the flow through Technician mode setup for WIFI. After setting Authentication and Encryption you get content sensitive settings based on your previous settings. You can click the diagram nodes to jump to their explanation below.

Main Settings

Polling

TCP/IP Settings

My MAC

My IP Address

Gateway Address

Remote Address

Subnet Mask

My Port

Host Port

Disconct Sec

DHCP

• Click on the nodes to jump to

MAC

Keyboard type

Input Keyboard

- Alphanumric

- Hexidecimal

SSID

their explanation below.

Network settings

Authentication

Set NIC

Open

Shared Key

WEP Auth

WPA PSK

WPA Auth

LEAP

Encryption

Context sensitive to Authentication and Encryption settings

WEP-Keys

WEP Security

- NO

- 64

- 128 WEP Key

- Key1

- OK

- Key2

- OK

-... (up to key 4) Press Enter key to exit

Password

Enter Password

Open

WEP

CCMP

TKIP

Default

Reset

Enter Password

Reset

PleaseWait...

Save & Exit

S a v e c h a n ges?

Yes

Password

Pre-shared (PSK)

PSK Apha Hex

Exit

Exit no save

Y/N

User/Password

User: <new user name>

-OK Pswd: <new password>

-OK

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