Warranty Information ............................................................................................................................................................6
Troubleshooting and Diagnostics: .....................................................................................................................................7
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SynapSense Installation and User Manual
Regulatory Notices
Notice to Users:
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be requ ired
to correct the interference at his own expense.
The user’s manual or instruction manual for an intentional or unintentional radiator shall caution the user that changes or
modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the
equipment.
FCC Statement:
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may
not cause harmful interference, and (2) this device must accept any interference received, including interference that may
cause undesired operation. Changes or modifications not express ly approved by the party responsible for compliance could
void the user's authority to operate the equipment. The antenna(s) used for this transmitter must not be co-located or
operating in conjunction with any other antenna or transmitter.
Antenna Statement:
Only the antenna supplied with this unit may be used. Any attempt to modify this antenna or substitute a different antenna
by any means shall void the warranty and will void the FCC approval to operate this equipment. In the event an antenna is
broken, a replacement antenna may be obtained by contacting the Product Support Center listed in the warranty section of
this manual.
CE Statement:
This equipment has been tested and found to comply with the limits of the European Council Directive on the app roximation
of the law of the member states relating to electromagnetic compatibility (89/336/EEC) according to EN 55022 Class B.
Industry Canada Equipment Notice:
The Industry Canada certification identifies certified equipment. This certification means th at the equipment meets certain
telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal
Equipment Technical Document(s). The Department does not guarantee the equipment will operate to the user's satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local
telecommunications company. The equipment must also be installed using an acceptable method of connection. The
customer should be aware that compliance with the above conditions may not prevent degradation of service in some
situations. Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repairs
or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company
cause to request the user to disconnect the equipment.
Users should ensure, for their own protection, that the electrical ground connectors of the power utility, telephone lines and
internal metallic water pipe system, if present, are connected together. This presentation may be particularly important in
rural areas.
Caution: Users should not attempt to make such connections themselves, but should contact the appr opriate electric
inspection authority or electrician, as appropriate.
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two
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SynapSense Installation and User Manual
conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including
interference that may cause undesired operation of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence.
L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2)
l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en
compromettre le fonctionnement.
This device has been designed to operate with the antennas listed below, and having a maximum gain of 3.3 dBi.
Antennas not included in this list or having a gain greater than 3.3 dBi are strictly prohibited for use with this device.
The required antenna impedance is 50 ohms.
SynapSense Antenna P/N 78-0036-001
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Warranty Information
Limited One Year Warranty
Our company warrants that for two years from the date of purchase, it will replace this product if found to be defective in m aterials
or workmanship. For a prompt, no charge replacement of equivalent product, return the defective product postage prepaid to the
appropriate address.
Product Support Center
340 Palladio Parkway, #540
Folsom, CA 95630
United States of America
This replacement is the company's sole obligation under this warranty. SynapSense, Inc. will not be responsible for any
incidental or consequential damages or for any loss arising in connection with the use or inability to use this product. Some
states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or
exclusion may not apply to you. This warranty excludes defects or damage due to misuse, abuse, or neglect. This warranty
gives you specific legal rights, and you may also have other rights, which vary from state to state/province to province.
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Operation
The SynapNet Node is designed to work in conjunction with a SynapNet Gateway device
and the SynapSoft console. Please be sure you have correctly configured SynapSoft on the
gateway computer prior to continuing.
SynapNet nodes can be added to an existing SynapSense Wireless Network (driven by a
SynapNet Gateway) or be used to form a network. Note that battery life will be
compromised if the SynapNet Node is not in range of an active gateway device or other
SynapNet Node which is part of a running network.
Replacing batteries:
a. Turn On/Off Switch to Off position
b. Remove the battery cover (for Remote Gateway 2, the top cover of the
housing is removed via the 4 screws in the bottom side of the case).
c. Remove old batteries, dispose of per local code. Contact SynapSense if
proper recycling is not available.
d. Insert the batteries into the marked positions in the orientation displayed by
the + or – markings on the device near the battery tray (for ThermaNode, the
battery polarity marking is on the inside of the battery lid).
e. Replace the battery cover.
f. Turn On/Off switch to ON position (For Remote Gateway 2 this is marked as
a I on the faceplate).
g. The device will attempt to join any available SynapSense Wireless Sensor
Networks. For more information on network formation, node placement,
please see the SynapSense Wireless Network User Guide.
Troubleshooting and Diagnostics:
1.No lights appear when batteries are inserted or On/Off switch is turned to ON position
Please be sure the battery orientation is correct and that the batteries are fresh
and charged.
2.A solid red light appears (Does not apply to Remote Gateway 2)
The battery on the device has fallen below allowable operating level and the
device has suspended its self to prevent network problems.
3. The red light flashes briefly every 2-5 seconds (Does not apply to Remote Gateway 2) and/or
the blue light (ThermaNode EZ) flashes briefly every 2 seconds.
The node is currently not associated with an active wireless sensor network.
Make sure the node is in range of either an active gateway device or another
network-associated SynapNet Node. A node may take up to 20 minutes to fully
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join an existing network.
Once the node has found the network the red light will cease and the blue light
will blink every two seconds until the network is synchronized.
Nodes may fall out of an active network if their signal strength is weak. Consider
topology changes such as the addition of repeaters of the movement of other
nodes in order to improve signal conditions. For more information, see the
SynapSense Wireless Sensor Network User’s Guide.
4. The node appears to have stopped sending on the network (Does not apply to Remote Gateway
2)
Check for the flashing red light (above) to see if the node has somehow fallen out
of the network.
The node can be reset without the removal of the battery comportment by the use
of a magnetic reset tool, or any medium powered magnet. While watching the
diagnostic light area, move the magnet along the long edge opposite the external
sensor ports. The diagnostic lights will light and flash when the node has
successfully reset.
5.The Red LED is flashing on Remote Gateway 2:
This indicates the node is operating in battery backup mode. This is caused by
loss of 5VDC power supplied to the DC Jack connector. Check the external wall
adapter is plugged in and has power.
6.Loss of Network communication:
Cycle power to Remote Gateway 2 by turning the on/off switch to OFF position
(marked O on front panel), wait 10seconds, and then to ON position (marked I on
front panel).
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