Read this manual before installing and operating this appliance.
1.
Failure to follow these instructions may result in electric shock, fire property,
2.
or personal injury.
Do not store or use gasoline or other flammable liquids in vicinity of this appliance.
3.
Page 2
A - Fireplace
PARTS & HARDWARE
D - Decorative
B - Wood Screws
C-Drywall anchors
Crystals
E - Log set
F
FG
Specification and Dimension
A
G
D
B
Remote control
C
E
Model
Number
X40002BK
PRODUCT DIMENSIONS
A
42”
106.7CM
B
19”
48CM
C
5.1”
13CM
D
38.5”
97.7CM
E
18”
45.5CM
F
10.6”
27CM
G
35.7”
90.6CM
Page 3
PREPARATION
Your appliance is a wall hung, recessed and /or mantel installed appliance. Select a
suitable location that is not susceptible to moisture and is away from drapes, furniture
and high traffic areas.
NOTE: Follow all National and local electrical codes.
MINIMUM CLEARANCE TO COMBUSTIBLES
Measurements are taken from the glass front.
Bottom 0” Top 11.8”(300mm) to mantel
Sides 0” Top 11.8”(300mm) to mantel
Back 0”
MINUMUM MANTEL CLEARANCES
WARNING
WHEN USING PAINT OR LACQUER TO FINISH THE MANTEL, THE PAINT OR
LACQUER MUST BE HEAT RESISTANT TO PREVENT DISCOLOURATION
MANTEL
11.8”(300mm)
FLOOR
SIDE VIEW
Page 4
RECESSED TO WALL INSTALLATION
WARNING
Only qualified person can perform the installation.
W
39.5”
hole size
( A )
19”
H
STEP A. Selection a dry wall to open a hole for fireplace box. Size of
hole as below chat.
Framing Hole Size
Model NumberWH
X40002BK39.5”(100.33cm)19”(48.3cm)
Wall Anchors
(4pcs)
41”
W
13.39”
H
( B )
2.16”
STEP B. Punch 4 holes around the wall and install 4 Drywall anchors
(Part C), please drive C completely into the wall.
Showed on the drawing. Figure (B)
Page 5
(C)
The fourth screw
from top to bottom
(E)
STEP C. Take off the screws (The fourth screw from top to bottom) in both sides of fireplace. Figure (C)
STEP D. Remove packaging attachments from the log set.
1.Remove the front glass.
2.Remove the pear cotton block.
3.Remove the log set’s packaging bag.
STEP E. Have two person to take the glass panel out of the fireplace
box. Place it to a soft and clean place. Figure (E)
W
hole size
H
(F)(G)(H)
STEP F. Take off the two screws in both sides of fireplace. Figure (C)
If the appliance is fully recessed into the wall:
Use the 4 screws(provided) to lock the appliance into wall with the
existing two side flanges, see Figure(F)
Install the media and re-install the glass front.
STEP G. Place the front panel lock the appliance. See Figure (G)
STEP H. Fireplace will be like this after installation Figure (H)
Page 6
Wall Hung Installation
WARNING
Only qualified person can perform the installation.
Due to the many different materials used on different walls, it is highly recommended
that you consult your local builder before you install this appliance on the wall.
1.You can see 2 clips on the back of the device
G
G
8”
8”
B
2.Install 6 screws B and C to fix part G to the wall
G
3. Install the 2 clips on the back of
the device to part G
C
4. Install 2 screws F on both sides of
the device to fix the device to the wall
F
Page 7
Logset /Crystal Ember Installation
WARNING
Only qualified person can perform the installation.
The fourth screw
from top to bottom
1.Remove the screws (The fourth screw from top to bottom) on both side
of the device to remove the front glass.
2.Take out the logset inside.
3.Put the decorative crystals in.
Please Note
1.When replacing the logset or decorative
crystals, you need to turn off the power.
2.When using log set, you need to take out
the white shading plate inside.
3.When using decorative crystals, suggest to
put the white shading plate in, otherwise you
may feel dazzling.
4.Install the glass plate.
Page 8
WARNING
Read and understand this entire owner’s manual, including all safety
information, before plugging in or using this product. Failure do to so
could result in electric shock, fire, serious injury, or death.
OPERATION INSTRUCTION:
Plug in a power plug hear a long buzzer and the electric fireplace is in standby mode.
Press the POWER key on the keyboard to show red, and the rest of the display is not
displayed. At this time, the electric fireplace is in standby mode.
Note: the ICONS on the keypad have the same function as the ICONS on the remote
control.
small remote control
Remove the romote control
PULL
insulation sheet.
ICONSFUNCTIONS
Switch on/off Button:
Switch On: Press the POWER button on keyboard or on remote control with a short
buzzer sound,the electric fireplace starts to work, the POWER button on the
keyboard with blue color, other keys with white color, the LED lights on the front
and back start to light up, the display window shows the room temperature .
When the input terminal of the controller is energized (that is, the power supply is
110V), only the power indicator of the touch panel lights up, and the digital tube
and other lights are off.
Self-check Function when plugged in:
POWER
The fan and heating frame will run for 30 seconds and 10 seconds to dissipate
heat after plugging in. All 9 flame colors will be on once, each frame color will last
for 3 seconds, and the reflector motor and the light start synchronously, and keep
rotating until the light goes out.
Switch O: Press the POWER button on keyboard or on remote control with a short
buzzer sound, the LED light will be off/electric fireplace will be off/heating will be
off. The POWER button on the keyboard will turn red to show all functions off.At
the same time, the fan inside the fireplace will continue to last for 10 seconds after
switching off, then the fireplace is in standby state.
Page 9
HEATER
TIMER
High Temperature & Low Temperature Setting:
Press “HEATER” button for 3 seconds to switch the temperature between °F and °C
( Note: The switch function is not available for different batches of fireplaces.)
The initial default temperature is 72°F. If you need the fireplace runs the low
temperature heating mode, press the HEAT button on the touch panel or remote control
to switch your desired mode (Low temperature mode). (Press the button for the 1st
time, the display window shows that the current heating mode, such as the default
mode is high temperature heating, that is,"HH". Press the button again, the display
shows "LL", that is low temperature heating mode. Press the button for the 3rd time, it
displays OO, that is, the heating mode became OFF mode. The heating mode will be
work on "HH-LL-OO" three modes in cycles. ) If you need to turn off the heating setting,
you can also press the "DOWN" button. If the setting temperature is lower than room
temperature, the heating function cannot be activated. When the heating is turned off,
the fan inside the electric fireplace will work last for 10 seconds before totally stopped.
Timer Setting:
Timer can be set between 0-12 hours. The default timer is 0 hours. You can set it
according needs with "TIMER" on touch panel or remote control. Press "TIMER" button
when the display window shows "00" and flashes, then the timer will change ( From
0.5H-1.0H-1.5H-2H-...-11H-11.5H-12H) when you press. After setting to the required
timer, the indicator light will flash for 10 seconds, then the setting is successful. Then the
display window could back to show the room temperature.
Temperature Increasing Button:
The temperature can be set from 60°F (15°C) to 97°F (36°C) .
The default temperature is 72°F (22°C). Press the "UP" button on touch panel or remote
control each time, the temperature will add 1°F/1°C. Press the "UP" button for a long
time, the number of temperature will continually increase until maximum temperature.
After 10 seconds no operation on temperature setting, the display window will back to
the room temperature.
Temperature Decreasing Button:
The temperature can be set from 60°F (15°C) to 97°F(36°C).
The default temperature is 72°F (22°C). Press the "DOWN" button on touch panel or
remote control each time, the temperature will decrease 1°F/1℃. Press the "DOWN"
button for a long time, the number of temperature will continually decrease until
minimum temperature (Long-time pressing is not suitable on the remote control).
The red light flashes when setting. After 10 seconds no operation on temperature
setting, the display window will back to the room temperature.
Page 10
FLAME
LOCK
Flame Brightness Setting:
The flame brightness is on the brightest mode by default. There are 5 flame brightness
levels. If you need to adjust the flame brightness, press the "DIMMER" button, the
brightness of the LED lamp will become dark, and the display window of digital tube will
show the level of the brightness. (In the middle of the digital tube will show the
brightness level (5-4-3-2-1)). Every time pressing the DIMMER button, the number will
minus 1, when the flame is in the darkest, then you press the DIMMER button, it will be
back to the brightest flame again.
Flame Color Setting:
The initial flame color is orange. Press the "COLOR MODE" button on the remote
control, the display window will change from the temperature interface to the flame color
setting interface.
Each time you press, the flame color will change to: C-1 Orange; C-2 Green; C-3 Blue;
C-4 White; C-5 Green + Orange; C-6 orange + blue; C-7 orange + white; C-8 Green +
Blue; C-9 Green + White.
Child Lock Setting:
The remote control and touch panel have child lock function. After finished all functions
settings, press the "UP"and "Down" button together for 3 seconds, or press "child lock"
button on remote control, you will hear the short buzzer sound, then the fireplace is in
locked function, and all the buttons can not be operated.
In the middle of the display window is in a flickering state and shows "L" . After 10
seconds, the display window will be back to the room temperature display. If you want to
operate the keyboard and the remote control again, you need to press the "UP" and
"DOWN" button together on keypad for 3 seconds or "child lock" button on remote
control for one second, and you will hear the short buzzer sound, then the child lock
function is unlocked.
13. Room temperature display error correction function:
When in use the heater, if the heater display the room temperature with the actual
room temperature have error, you can use the temperature display error correction
function to change the display window room temperature, through long time press
TIME key on the keypad by 3 seconds, then the display window of room temperature
normally light change to temperature correction display, The digital display is in the
flashing display mode. When the first time used the temperature error correction
function, Press the TIME button for 3 seconds, and the display window will be
displayed as 0. At this time, every time you press the up or down key of the remote
control, the display window will be up +1 or down -1 accordingly, and the correction
range is between -9 and 9. If on the temperature error correction mode, 10S no
operate of the keypad or remote control, then the display window will be turned back
to the room temperature display mode.
Page 11
14. Screen protection function:
The heaters have a screen protection function, If the heaters after working without
operation on the keypad or remote control after 30 seconds, the heater will be closed
the keypad all display light expect the power on light. The heaters on normal work, if
you need wake up the display again, then you only press any button on the keypad or
on the remote control then it can be shown again.
15. NTC Error Alarm Function:
The temperature can be adjusted when NTC plugged in. Unplug the NTC, the display
window will display
NOTICE
NOTICE
"E-1", and the temperature touch button cannot be operated.
When the heater is first turned on, a slight odor may be odor may
be present. This is normal and should not occur again unless the
heater is not used for a long period of time.
To improve operation, aim the remote control at the front of the
fireplace. DO NOT press the buttons too quickly.Give the unit time
to respond to each command.
Temperature Limiting Control
This heater is equipped with a Temperature Limiting Control. Should the heater reach
an unsafe temperature, the heater will automatically turn OFF. To reset:
Turn the ON/OFF switch on the CONTROL PANEL to OFF. Wait 5 minutes.
1.
Unplug the power cord from the outlet.
2.
Inspect the fireplace to make sure no vents are blocked, or clogged with dust or
3.
lint. If they are, use a vacuum to clean the vent areas.
With the POWER switch in the OFF position, plug the power cord back into the outlet.
4.
If the problem continues, have your outlet and wiring inspected by a professional.
5.
Remote Control Battery Information
Small remote control uses one CR2025 battery(included)
Remote control battery used depends on the remote control type
NOTICE
which selected above.
NOTICE
NEVER dispose of batteries in fire. Failure to observe this precaution may
result in an explosion. Dispose of batteries at your local hazardous material
processing center.
Remote control battery used depends on the remote control type
which selected above.
Page 12
CARE AND MAINTENANCE
Cleaning
ALWAYS turn the heater OFF and unplug the power cord from the outlet
before cleaning, performing maintenance, or moving this fireplace. Failure to
do so could result in electric shock, fire, or personal injury.
NEVER immerse in water or spray with water. Doing so could result in
electric shock, fire, or personal injury.
Metal
Buff using a soft cloth, slightly dampened with a citrus oil-based product.
DO NOT use brass polish or household cleaners as these products will damage
the metal trim.
Glass:
Use a good quality glass cleaner and dry thoroughly with a paper towel or lint-free cloth.
NEVER use abrasive cleansers, liquid sprays, or any cleaner that could scratch the surface.
Vents:
Use a vacuum or duster to remove dust and dirt from the heater and vent areas.
Clean the exterior of the fireplace with a slightly damp cloth or duster.
Maintenance
Risk of electric shock! DO NOT OPEN! No user-serviceable parts inside!
ALWAYS turn the heater OFF and unplug the power cord from the outlet
before cleaning, performing maintenance, or moving this fireplace. Failure to
do so could result in electric shock, fire, or personal injury.
Electrical and Moving Parts:
The fan motors are lubricated at the factory and will not require lubrication.
Electrical components are integrated in the fireplace and are not serviceable by the consumer.
Storage:
Store heater in a clean dry place when not in use.
WARNING! No other servicing should be performed by the consumer.
Do not attempt to service the unit yourself.
Page 13
Troubleshooting
WARNING
DISCONNECTED THE APPLIANCE COMPLETELY AND LET COOL PRIOR TO
ANY SERVICE.
ONLY A QUALIFIED SEVICE PERSON SHOULD SERVICE AND PEPAIR THIS
ELECTRIC APPLAINCE.
ProblemPossible Cause
1.Fireplace turns
offand will not
turn on.
2.Flame is not
moving.
1.Fireplace has overheated and
safety devise has caused
thermal switch to disconnect or
home circuit breaker has opened.
1.Loose wiring.
2.Flame motor defective.
3.Flame rod out of place.
Solution
1. Pull the plug, wait 5 minutes to plug it
back in and turn it on.
1.Inspect wiring for loose connections.
2.Call a qualified service technician to
replace flame motor.
3.“Flame Rod” out of place due to rough
transit/handing of the product. This issue can
be corrected as simple as removing the
glass, flipping the fireplace upside and down,
removing a set of screws that are holding the
bottom frame plate and placing the flame rod
back into place.
3.Flame is not
visible.
4.Log set and /
or is not glowing.
5. Remote control
does not work.
1.Wiring is loose.
1.Wiring is loose
2.Ember is off mode
1.Low batteries.
2.Not aiming control correctly.
3.Defective remote control and /
or sensor
1.Disconnect from power source and inspect
wiring for loose connections and repair or
replace if necessary.
2.Push the flame button to high.
1.Disconnect from power source and inspect
wiring for loose connections and repair or
replace if necessary.
1.Replace batteries in remote control.
2.Aim control at sensor located directly behind
glass screen in center of unit just above logs.
3.Replace remote control and/or sensor.
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