Symple Stuff W007201001 Owner Manual

Page 1
Owner’s Manual
Standard Burner Systems:
G4-12(P) G4-16/19(P) G4-18/20(P)
G4-24(P)
G4-30(P)
G4-36(P)
G4-42(P)
G4-48(P)
G4-60(P)
G4/GX4 SERIES BURNER
WARNING
If the information in this manual is not followed
exactly, a fi re or explosion may result, causing property damage, personal injury, or loss of life.
Do not store or use gasoline or other fl ammable vapors and liquids in the vicinity of this or any other appliance.
WHAT TO DO IF YOU SMELL GAS:
Open a window.
Do not try to light any appliance.
Do not touch any electrical switch; do not use any phone in the building.
Immediately call the gas supplier from a neighbor’s phone and follow the gas supplier’s instructions.
If you cannot reach the gas supplier, call the fi re department.
Installation and service must be performed by an NFI Certifi ed or other qualifi ed professional installer, service agency, or
the gas supplier.
We recommend that our gas hearth products be installed and serviced by professionals who are certifi ed in the U.S. by the National Fireplace Institute® (NFI) as NFI Gas Specialists.
FOR INSTALLATION IN SOLID-FUEL BURNING
FIREPLACES
Important: Read these instructions carefully before
starting installation of the gas log set.
This burner system is to be installed only in a solid-fuel­burning fi replace with a working fl ue and constructed of noncombustible material. Solid fuels shall not be burned in a fi replace where this gas log set is installed. The installation, including provisions for combustion, ventilation air, and required minimum permanent vent opening, must conform with the
Code (
damper stop clamp is included to maintain the minimum permanent vent opening and to prevent full closure of the damper blade. The chimney damper should be
fully opened when burning the log set. The log set is designed to burn with yellow fl ames; thus, adequate ventilation is absolutely necessary.
Z223.1) and applicable local building codes. A
Important: To comply with certifi cation, listings, and
building code acceptance, and for safe operation and proper performance, ONLY arts and accessories may be used with this gas log set.
National Fuel Gas
INSTALLER & CONSUMER
These instructions MUST be retained
with this appliance.
1
Page 2
IMPORTANT - Read This Manual Carefully Before Starting Installation of the Log Set
When the log set is burning, the fi replace damper must be fully open. The gas log set is
to be burned only in a fully vented, noncombustible fi replace with damper and chimney free of any obstructions. The fi replace must be designed and approved to burn wood. As with burning natural firewood, the log set is designed to burn with yellow , smoky fl ames . For this reason, it must be adequately vented. If adequate ventilation is not provided as detailed on this instruction, do not use this log set. If fumes from the burner emerge into the room when the damper is fully open, creating a smell like a smoldering oil lamp, it indicates that the fi replace draft is defective. Check chimney fl ue for obstructions. Do not operate the log set until the fi replace draft is corrected. Check with the dealer or installer. Do not use fi rewood with the gas log set.
Some Available Log Styles:
Charred Series
Charred Oak (CHD) Charred Split (CHS) Charred Royal (CHB)
Classic Series
Golden Oak (R) Post Oak (PO) Emberwood (E) Royal English Oak (B) Mountain Oak (K)
FOR YOUR SAFETY
Do not store or use gasoline or other fl ammable vapors and liquids in the vicinity of this or any other
Designer Series
Golden Oak Designer Plus (RDP) Split Oak (S) Split Oak Designer Plus (SDP) Woodland Oak (WO) Designer (EXD) Royal English Oak Designer (BD) Heritage Designer (HD) White Birch (W) Golden Oak Designer (RD6)
appliance.
TABLE OF CONTENTS
PARTS LIST IMPORTANT INFORMATION FIREPLACE REQUIREMENTS INSTALLATION
INSTALLING THE BURNER
LOG PLACEMENT
SAND/VERMICULITE, GLOWING EMBER, AND GRATE PLACEMENT
OPTIONAL CHARRED SERIES INSTALLATION LIGHTING INSTRUCTIONS MAINTENANCE & SERVICE OPTIONAL CONTROLS OPTIONAL VALVES & SAFETY PILOT KITS
TROUBLESHOOTING YOUR GAS LOG SET TROUBLESHOOTING YOUR GAS LOG SET (Continued) WARRANTY 14
2
10 10 11 12 13
3 4 4 5
5
6
6
8 9
Page 3
PARTS LIST
Before beginning installation, be sure the gas log set is complete by comparing its contents with this PARTS LIST. The RG4-24 set is listed and illustrated. Your parts may differ depending upon the log style and size of the set. Be sure you know the model number and size of your set when ordering replacement or optional parts and accessories.
6
4
12
5
2
1
8
Item No.
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11. Sand (natural)
or Vermiculite (propane)
12.
13.
Description
front bottom log 24"
rear bottom log 20"
top log 15"
top log 15"
top log 9"
op log 9"
Stabilizer clips with screws and nuts (replacement package also includes a damper clamp)
Damper clamp
Connector kit (with adapters)
Glowing Embers (2)
Fireplace grate 24"
Heavy-duty fi replace grate (GX4 log sets)
Burner pan assembly
3
11
Sand or vermiculite
7
The log set is
purchased and
packaged separately.
Golden Oak log set shown here. Styles
and sizes will vary
depending upon the
log set ordered. If
the log set ordered includes placement instructions; follow
those instructions.
13
9
Connector kit
10
Glowing embers
9A
9B
Note: Values in bold change with burner size, model, and log set.
Replacement parts can be ordered from your local dealer.
3
9C
Page 4
IMPORTANT INFORMATION
Important: To comply with certifi cation, listings, and building code acceptances, and for safe operation
and proper performance of this log set, use ONLY parts and accessories. Use of other controls, parts, and accessories that are not designed for use with gas log sets is prohibited and will void all warranties, certifi cations, listings, and building code approvals, and may cause property damage, personal injury, or loss of life.
Check to be sure the fi replace meets venting and construction requirements for the installation of the gas log set (see FIREPLACE REQUIREMENTS section, below).
Be sure your gas log set is properly sized for your fi replace. Improper sizing may negatively impact the
proper drafting of the fi replace. Additionally, too large a log set will adversely affect the burn and hamper the proper operation of the control system. Too small a log set will diminish the beauty of your hearth setting. Fig. 4-1 below shows the critical dimensions of your fi rebox. The table below shows log set dimensions.
FIREPLACE REQUIREMENTS
This gas log set is to be installed only in a fully vented, noncombustible fi replace with an open damper. The chimney must be free of any obstructions. The fi replace must be designed and approved to burn wood. Your log set is designed to burn with yellow, smoky fl ames. For this reason, it must be adequately vented.
Check to be sure the gas log set is designed for the proper gas type. The log sets are designed for use
with natural gas unless clearly labeled for propane gas. Sets designed for use with propane gas must be installed with a safety pilot system. Never use propane gas in a log set designed for natural gas or natural gas in a log set designed for use with propane gas.
The fi replace must have a gas-supply line that has been installed by a qualifi ed technician in accordance with all local codes. The gas-supply line must be ½" minimum interior diameter. If the gas line to the fi replace is longer than 20', a larger-diameter line may be necessary.
A fi replace screen must be in place when the system is burning. Provisions for adequate
combustion air must be maintained. Unless other provisions for combustion air are provided, the screen shall have an opening(s) for introduction of combustion air. Combustion air is adequate when all fl ames curl into the fi replace and away from the screen. When a glass fi replace enclosure (door)
is used, leave the doors fully open when the system is in operation.
Required Gas Pressure: The minimum inlet gas-
supply pressure for the purpose of input adjustment is 7" of water column (w.c.) for natural gas and 11" w.c. for propane. The maximum inlet gas-supply pressure is 10.5" w.c. for natural gas and 13" for propane.
Chimney
Height
15' (min.)
20' 30'
* For Masonry-Built Fireplaces; add 10 sq. in. to amount shown.
Minimum Free Opening Area of Chimney Damper for Venting (sq. in.)
For Factory-Built Fireplaces *
12" 16/19" 18/20" 24" 30" 36" 42" 48" 60"
11 18 36 46 46 62 76 76 76 10 15 29 38 38 56 68 68 68
8 1223292945595959
Fig. 4-1 Fireplace Dimensions
Rear width
Height
Depth
Front
width opening
It is recommended that complete fi rebox dimensions (front width,
Note:
back wall, and height) be obtained to ensure proper sizing.
Burner
size
12" 18" 16" 11" 18" 25k 25k
16/19" 25" 23" 11" 18" 39k 39k
18/20" 26" 24" 14" 18" 75k 50k
24" 30" 28" 14" 18" 90k 65k
30" 36" 34" 15" 18" 90k 65k
[36"] 42" 40" 16" 18" 120k 90k
[42"] 48" 46"
[48"] 54" 52"
[60"] 66" 64"
* This required width allows for centering of the log set. Add 4" to front width if the burner is to be installed with a pilot kit.
Note: Rear width is at corresponding depth. Bracketed
Min. Fireplace Dimensions
Width
Front* Rear NAT. L.P.
sizes indicate non-certified burner systems.
Depth Height
20 ½"
20
20 ½"
18" 150k 110k
18" 150k 115k
½"
18" 150k 120k
BTU
4
Page 5
INSTALLATION
GRATE
BURNER PAN
STABILIZER CLIPS
BACK WALL OF FIREPLACE
The damper clamp with hex bolt (Fig. 5-1) is provided as a means to prevent full closure of the damper blade. The clamp is easily attached to most damper blades with pliers or a wrench, and must be permanently installed. The clamp is designed to prevent accidental closure of the damper when installed as illustrated (Fig. 5-2 and Fig. 5-3). Should the clamp not fi t, or fail to provide the permanent vent opening listed in the table found on the previous page, have a permanent stop installed, remove the damper blade, or have the damper cut to provide the minimum permanent opening required.
Note: These are minimum damper opening
specifi cations. The damper must be completely opened when operating this gas appliance to achieve the best ventilation possible.
INSTALLING THE BURNER
The gas log set must be installed by a qualifi ed professional service technician. Instructions must be followed carefully to ensure proper performance and full benefi t from the gas log set. Check to be sure the
log set is designed and labeled for the type of gas (natural or propane gas) supplied to the fi replace. Fireplace fl oor must be level, clean, and smooth.
WARNING: Failure to position the parts in accordance with these diagrams or failure to use only parts
specifi cally approved with this appliance may result in property damage or personal injury.
Set screw
Damper clamp
Fig. 5-1
Open
Fig. 5-2 Fig. 5-3
Closed
REFER TO THE PARTS LIST WHEN FOLLOWING THESE INSTRUCTIONS. If your burner is to be installed
with a pilot kit; carefully follow the instructions supplied with your pilot kit for specifi c gas connection.
The burner pan is supplied with an air mixer for propane gas or a fuel injector for natural gas. The air mixer / fuel injector must be used in ALL installations. The air mixer / fuel injector has a precisely sized orifi ce to ensure
only the proper quantity of gas enters the burner. This allows maximum performance and gas conservation.
1. MAKE SURE THE FIREPLACE GAS SUPPLY IS TURNED OFF.
2. Locate the gas-supply stub inside the fi replace and remove the cap, if attached (see Fig. 5-4).
CAUTION: When removing the cap, make sure the stub does not turn, loosening the connection inside the wall.
3. Attach the small adapter (Item 9C) to the fuel injector / air mixer on the burner pan, using a pipe compound
resistant to all gases. Tighten securely. DO NOT REMOVE THE FUEL INJECTOR / AIR MIXER. Then attach one end of the fl ex connector (Item 9B) to the small adapter. Tighten securely.
4. Place the burner system into the fi replace so the open burner pan faces outward.
5. Locate the grate (Item 12) and attach the stabilizer clips (Item 7) to the 2 outer bars of the grate with screws
and nuts. The stabilizer clips should be positioned towards the middle of the bars (Fig. 5-5). Place a clip on each side of the bar, insert the screw, attach the nut, and loosely tighten. Repeat for the other side.
6. Place the grate over the burner pan so the stabilizer clips fi t over the back edge of the burner pan to lock it in position. Completely tighten the clips in place.
Fig. 5-4
Fig. 5-5 Stabilizer clips on grate
Gas line cap
Gas supply line stub
5
Page 6
INSTALLATION (cont.)
7. Center this assembly in the fi replace and place it
as far back in the fi replace as possible. Remove the grate to continue installation.
8. Be sure gas to the fi replace is off. Attach the large adapter (Item 9A) to the gas-supply stub using a pipe compound resistant to all gases. Tighten securely. Then attach the open end of the fl ex connector to the large adapter. Tighten securely. Ensure the pan rests level on the fi replace fl oor after connection. Adjust the pan if necessary.
9. LEAK TEST: Use a long-necked butane lighter, or lay a lighted match next to the burner pipe, and carefully turn on the gas supply until the burner ignites. Test at all connections for leaks using the appropriate soapy water solution. If bubbles appear, a leak is present. Turn off the gas and tighten at all connections. Repeat until no leaks are present. If a leak persists, turn off the gas supply and contact the local gas company or dealer. NEVER USE A FLAME TO CHECK FOR LEAKS.
Turn off the gas supply prior to proceeding.
SAND/VERMICULITE, GLOWING EMBER, AND GRATE PLACEMENT
SAND/VERMICULITE PLACEMENT
Fig. 6-1 - Fireplace valve
Fuel injector
Burner Pan
Small adapter
Gas supply line
Flex connector
Large adapter
The sand/vermiculite supplied with the unit is specially selected for use with either propane gas or natural gas. It maximizes fl ame distribution and reduces carbon buildup.
1. Fill the burner pan completely with the sand/vermiculite* (Item
11). See Fig. 6-2. Avoid spilling the sand/vermiculite on
the pilot kit (if equipped).
*Note: Use only sand for natural gas burners and vermiculite for
propane gas burners.
2. Slope the sand/vermiculite at the same angle as the burner pan. This is important to ensure quiet lighting and even fl ame
Place sand/vermiculite in pan & slope to angle of pan
Back wall of fireplace
Burner pan
distribution.
Fig. 6-2 Sand/vermiculite placement
GLOWING EMBER PLACEMENT
Sprinkle the glowing embers (Item 10) lightly and evenly over the entire surface of the sand/vermiculite. Break up any clumps that may have developed during shipment. (For Charred series log sets, refer to OPTIONAL CHARRED SERIES INSTALLATION section.)
Important: Do not add any additional embers to this log set. Any additional embers may cause unsafe
operation.
GRATE PLACEMENT
Replace the grate so that the stabilizer clips fi t over the back edge of the pan, locking it in position.
LOG PLACEMENT
CAUTION: Burn hazard. Logs will remain hot for some time after use. You must maintain the
log layout as shown to ensure proper operation of your log set. If you need to reposition any log to maintain the proper layout, use heat-resistant gloves or allow logs adequate time to cool before handling.
Styles and sizes will vary depending upon the log set ordered. If the log set ordered includes placement instructions; f
ollow those instructions.
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Page 7
LOG PLACEMENT (cont.)
Rear
bottom
log
Front
bottom
log
Grate
Burner pan
Stabilizer
clips
Granules
Glowing embers (on top of granules)
Back wall
of fireplace
Stabilizer clip fits over rear edge of burner pan
NOTE: LOGS SUPPLIED SEPARATELY.
Log placement is very important for the proper operation of the gas log set. Although you have some fl
exibility in the log arrangement, it is necessary to follow the LOG PLACEMENT instructions carefully to fully enjoy your log set. Follow the steps below, referring to Fig. 7-1 through Fig. 7-5.
1. The second-longest log, the rear log, is placed on the rear of the grate with the bark of the log facing forward (Fig. 7-1). Center the log left to right (Fig. 7-5, #1).
2. The longest log, the front log, is placed on the front of the grate with the bark facing forward. Center left to right (Fig. 7-2, #2). NOTE: Be sure to maintain a
space between the front and rear logs (Fig. 7-1).
3. Top logs should be stacked diagonally, with the
largest at the bottom (Fig. 7-3, #3 & 4), and with spaces between the logs so that the fl ames are not choked off. Place the smaller logs diagonally across the larger ones (see Fig. 7-4, #5 & #6). The top logs may be moved to achieve desired fl ame pattern. Some carbon buildup (sooting) may occur where the fl ames impinge on the logs and should not be a concern unless excessive. If sooting is excessive, rearrange the top logs to reduce fl ame impingement. Examples of log stacks are shown below.
Note: Although log styles may differ in pattern or shape ( Fig. 7-6), layout is essentially the same. Adequate
spacing between the logs is NECESSARY and MUST be maintained for best performance.
Fig. 7-1
STEP 1. Place the second-longest
log to the rear.
1
Fig. 7-2
2
STEP 2. Place the longest
log at the front.
STEP 3. Place the largest top logs
across the bottom logs.
Fig. 7-3
4
3
Knotholes go to the front
or back as desired.
Note: 24" Golden Oak (R-24) shown
Fig. 7-5 Alternative examples of log layout (Split Oak set shown). Note the space between the logs.
STEP 3 (cont.) Place the smaller top logs
across the other logs.
Fig. 7-4
6
5
(Note the gaps between the logs.)
Royal English Oak Designer
Fig. 7-6 - Recommended log patterns
Split Oak
Designer Plus
Woodland
Oak
7
Page 8
OPTIONAL CHARRED SERIES INSTALLATIONOPTIONAL CHARRED SERIES INSTALLATION
GLOWING EMBERS PLACEMENT
Note: Optional Charred Series log sets are supplied
with an ember screen (Fig. 8-1).
Attach the ember screen to the burner by slipping it onto the back edge (center left to right) with the perforated section facing toward the back fi replace wall (Fig. 8-1). Cover the surface of the ember screen with the Glowing Embers (Fig. 8-2). For best glowing performance, they should be applied evenly and pulled slightly apart so the fi bers are somewhat loose. (It is not necessary to pile the entire bag of the Glowing Embers. More Glowing Embers may be added after completion of the entire installation).
LOG PLACEMENT
Log styles and sizes will vary depending upon the Charred Series log set ordered.
CHARRED SPLIT (CHS) layout shown.
Place the long bottom rear log (Log #2) on the back of the grate with the fl at featureless side facing the rear of the fi replace. The two sections of the front log (Logs #1A & 1B) are placed on the front of the grate with the charred sections facing each other and approximately 1 inch apart at the top (Fig. 8-3). Slide the logs to the front of the grate.
Note: Be sure to maintain a space between the
front and rear logs (Fig. 8-3).
Place the two curved logs (Logs #3 & 4) so that one end rests on each front log section (Logs #1A & 1B) and the other end rests on the rear log (Log #2). The charred sections should be over the opening between the front and rear logs (Fig. 8-4).
Fig. 8-1
Ember screen
(supplied with
optional Charred
Series log sets)
Fig. 8-2
Place the small top charred logs (Logs #5 & 6) so they rest over the charred sections of the front bottom log sections (Logs # 1A & 1B) and on the two curved logs (Logs #3 & 4) (Fig. 8-5).
Finally, place the curved top charred log (Log #7) to rest on the two top logs at rear, but not encroaching into the space between rear and front logs (Fig. 8-6).
Note: The additional top log (Log #7) is not available
with 18" log sets.
LOG #1A
LOG #5
Fig. 8-3
LOG #2
Fig. 8-5
LOG #1B
LOG #6
LOG #3
MAINTAIN A SPACE IN THE CENTER OF
THE LOGS AT ALL TIMES
Fig. 8-4
LOG #4
Fig. 8-6
Log #7
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Page 9
LIGHTING INSTRUCTIONS
Before operating your gas log set:
1. Be sure your fi replace is free from fl ammable liquids or combustible materials.
2. Be sure your damper is open.
3. Smell all around the gas log set for the odor of escaping gas. IF YOU SMELL GAS, FOLLOW THE
INSTRUCTIONS ON P. 1.
If your gas log set is operated by the fi replace valve:
1. Lay a lighted long-stem match on the surface of the embers near the gas inlet (do not hold the match in your hand) or use a lighted long-necked butane lighter (Fig. 9-1).
2. Slowly turn the fi replace remote valve to the ON position. Your log set should light.
3. If the log set does not light before the match goes out, immediately turn the valve to the OFF position.
4. Wait approximately fi ve (5) minutes to clear out any gas,
and repeat steps 1-3 above.
5. If your log set fails to light again, turn the valve to the OFF position and contact your dealer or gas supplier.
6. To extinguish your gas log set, turn the valve to the OFF position. Be sure the valve is turned fully off to avoid any gas leakage.
If your burner is operated by a pilot kit:
1. Carefully follow the lighting instructions supplied with your pilot kit for the steps to ignite the burner.
Apply match - then turn on gas
Fig. 9-1
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Page 10
MAINTENANCE & SERVICE
Maintenance
Once installed and operating properly, your gas log set will require regular maintenance. You should inspect your log set and controls (where installed) for the following:
1. Excessive sooting - Some sooting of your log set is normal, adding to the appearance of burned wood. If excessive sooting accumulates, clean the logs using any of the following options:
Option 1. Spray the logs with clean water when they are being burned and hot.
The soot will lift off and burn off.
Option 2. Brush the soot off with a stiff brush when the logs are cold.
Do not use water or soot cleaners at the same time as brushing the soot off.
2. Moisture may cause the sand/vermiculite and glowing embers in your burner pan to settle. To improve the
burn, follow these tips.
a. Settling of sand (or vermiculite) - Using a screwdriver or fl at-blade knife, carefully stir the sand/
vermiculite, loosening the material. Clear up any spills.
b. Embers - Break up any clumps that may have formed, then redistribute the embers on the
sand/vermiculite.
3. Debris around the control (where used) - Inspect control and pilot to be sure it is free of dirt or debris.
Service
While some minor service conditions may be handled by the owner of the log set, it is recommended that a qualifi ed professional service technician be called to maintain and service the gas log set and any installed control system. The TROUBLESHOOTING section of these instructions serves as a guide for ensuring optimum performance of your gas log set.
OPTIONAL CONTROLS
THIS UNIT COMES WITHOUT A VALVE INSTALLED. IT MAY BE CONNECTED DIRECTLY TO AND OPERATED BY YOUR FIREPLACE VALVE.
Alternatively, your gas log set may be operated using a number of optional control systems (see below). The control systems are engineered to provide convenient, safe, and reliable operation of your gas log set.
For safe operation, proper performance, and to comply with safety standards and certifi cations, use only control systems, parts, and accessories with your log set. If you have purchased a valve
separately, unpack your control system and check the PARTS LIST provided with your control to be sure all
parts are included.
Control Systems
Manual On/Off Systems
AV-17 (knob) or AV-18 (rod handle) ................ Manual On/Off, match lit, no pilot
Manual Safety Pilot Systems
SPK-20 (knob) or SPK-21 (rod handle) .......... Standard Pilot
SPK-26 ........................................................... Low-Profi le Valve
Remote Systems (APK-11, EPK-01)
Available Accessories Toggle Switch, WS-1 Wall switch, WS-2 Wall timer, WCS-1 Wood Chip switch, RR-1A Remote, RR-2A, Deluxe Remote, PC-105 Pine Cone Remote.
Variable Remote System (APK-150, APK-15, APK-17)
Available Accessories WS-3 Wall switch, VR-1A Variable Flame-Height Remote, VR-2A Deluxe Variable Flame-Height Remote.
10
Page 11
OPTIONAL VALVES & SAFETY PILOT KITS*
Note: For all valves and safety pilot kits shown on this page, carefully follow the instructions supplied with
your safety pilot kit for steps to assemble and install it on the burner pan and test for leaks.
*Available from your
local dealer
APK-11
Fireplace fl oor
APK-11
Valve
APK-15
Fireplace fl oor
APK-15
Valve
Main burner
pipe
Main burner
pipe
Fuel injector
Burner
pan
Fig. 11-1
Fuel injector
Burner
pan
APK-15
remote
safety
valve
Fig. 11-2
APK-11 remote-
ready
valve
Note:
Note:
adapter
Connector
Adapter
Heat shield is not shown, but must be in place when operating your glass burner.
Connector
Hearth
adapter
Heat shield is not shown, but must be in place when operating your glass burner.
Hearth
Gas-
supply
line
Adapter
Gas-
supply
line
SPK-20
Fireplace fl oor
SPK-26
Fireplace fl oor
Main
burner
pipe
SPK-20
Main burner
pipe
SPK-26
Valve
Fuel injector
Burner
pan
Fig. 11-4
Fuel injector
Burner
pan
Fig. 11-5
SPK
valve
Note:
SPK-26
safety
valve
Note:
Connector
Gas-
supply
line
Hearth
adapter
Heat shield is not shown, but must be in place when operating your glass burner.
Connector
Adapter
Hearth
adapter
Heat shield is not shown, but must be in place when operating your glass burner.
APK-17
Fireplace fl oor
FUEL INJECTOR
Fuel injector
Burner pan
FRONT FLAME BOOSTER
APK valve
Fig. 11-3
BURNER PAN
SPK VALVE
APK valve
APK-17(M)(P) valve
Connector
CONNECTOR TUBE
ELBOW
Adapter
GAS SUPPLY LINE
Gas-supply line
Note:
Heat shield is not shown, b be in place when operating your glass burner.
ut must
11
AV-17 AV-18
Fireplace fl oor
Main burner
pipe
Fuel injector
Burner
pan
Fig. 11-7
ON/OFF
valve
Flared adapter
Connector
Gas-
supply
line
Hearth
adapter
Page 12
TROUBLESHOOTING YOUR GAS LOG SET
SYMPTOM CAUSE SOLUTION
1. Excessive smoking and sooting
A. Poor draft or downdraft A. Check for chimney blockage.
Be sure chimney is at least 3' taller than anything within 10' of it in all directions. If not, consult a chimney sweep. Chimney cap or fan may help. Under severe conditions, you may need to open a window near the fi replace about 1" to 2" when burning the log set.
Improper burner for gas used B. Use only a natural-gas set
B.
with natural gas. Use only a propane-gas set with propane gas.
C.
Damper closed C. Open the damper fully when
operating the gas log set.
D. Improper log placement D. Be sure the bottom logs are
spaced at least 3" apart. Top logs should be placed to minimize fl ame impingement.
E. Air mixer on propane set is
closed
E. Open the air mixer completely.
2. Low fl ame A. Incorrect log set for type of gas
used
B. Insuffi cient gas supply B. Other gas appliances may
C. Blockage or kink in connector
kit, plumbing, or burner orifi ce
D. Valve not fully open D. Open valve fully.
A. Consult your dealer for proper
set.
be competing for gas supply. Consult installer or plumber. Orifice size is based upon 7" w.c. pressure for natural gas and 11" w.c. pressure for propane gas. Plumbing must supply adequate pressure.
C. Clean out blockage. If connector
kit is kinked, replace it.
12
Page 13
TROUBLESHOOTING YOUR GAS LOG SET (Continued)
SYMPTOM CAUSE SOLUTION
3. Uneven fl ame distribution. (Lower at one end of the burner)
A. Clogged or blocked portholes A. Portholes can be cleared of
foreign object by running a wire through them.
4. Flame at air mixer
(For propane units)
B. Insuffi cient gas pressure and/or
supply
C. Sand/vermiculite may be packed
down too tightly
D. Auxiliary shutoff valve partially
closed
A. Clogged or blocked portholes A. Portholes can be cleared of
B. Insuffi cient gas pressure and/or
supply
C. Vermiculite may be packed down
too tightly
B. Consult installer or plumber.
(See solution 2b.)
C. Loosen sand/vermiculite around
burner pipe by running a kitchen knife along both sides or pipe.
Even out sand/vermiculite in burner pan.
D. Open valve fully. Usually, you will
fi nd this along the wall 3' from the fi replace.
foreign objects by running a wire through them.
B. Consult installer or plumber.
(See solution 2b.)
C. Loosen vermiculite around the
burner by running a kitchen knife along both sides of the pipe. Be sure vermiculite (not sand) is used with an air mixer.
D. Excessive gas pressure D. Contact your gas supplier.
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Page 14
WARRANTY
VENTED DECORATIVE GAS APPLIANCE
LIMITED WARRANTY
We warrants your ® vented decorative gas appliance to be free from defects in material and workmanship.
vented ceramic refractory gas logs are warranted for as long as you own them (lifetime).
vented burner assemblies are WARRANTED for TEN (10) YEARS. vented outdoor stainless-steel burner assemblies are warranted for FIVE (5) YEARS.
glass, gems, nuggets, and fi ber-ceramic blend gas logs are warranted for FIVE (5) YEARS.
SPK-26 controls are warranted for THREE (3) YEARS.
APK-17 controls (including -17 valve) are warranted for TWO (2) YEARS.
All other valves, pilots, and controls are warranted for ONE (1) YEAR (excluding batteries).
A COPY OF YOUR SALES SLIP FOR PROOF OF PURCHASE IS REQUIRED
This warranty applies to the original purchaser for products which are installed in the United States or Canada and which are operated and maintained as intended for single family residential usage. This warranty is valid only with proof of purchase, shall commence on the date of purchase, and shall terminate (both as to original and any replacement products) on the anniversary date of the original purchase of the product stated on the above schedules.
This warranty covers defects in material and workmanship. This warranty does not cover parts which become defective as a result of negligence, misuse, use not in compliance with the Owner’s Manual/Installation Instructions, accidental damage, improper handling, improper storage, improper installation, lack of required routine maintenance (as specifi ed in the Owner’s Manual/Installation Instructions), electrical damage, local gas impurities or failure to protect against combustibles. Product must be installed (and gas must be connected) as specifi ed in the Owner’s Manual/Installation Instructions by a qualifi ed professional installer. Modifi cations to products which are not specifi cally authorized will void this warranty. Accessories, parts, valves, remotes, etc. when used must be products or this warranty is void. Warrantied items will be repaired or replaced at Peterson’s sole discretion. This warranty does not apply to rust, corrosion, oxidation, or discoloration unless the affected part becomes inoperable.
This warranty does not cover labor or labor related charges, except as provided by separate specifi c written programs . All repair work must be performed by a qualifi ed professional service person and requires prior approval.
We may require the defective product or part to be returned to the factory to determine the cause of failure. We will pay freight charges if the product or part is determined to be defective. This warranty does not cover breakage in shipment from our (Independent) distributor to its customer if the damage is determined to have occurred during that shipment.
This warranty specifi cally excludes liability for indirect, incidental, or consequential damages. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specifi ed legal rights, and you may have other rights that vary from state to state or province.
For additional information regarding this warranty, or to place a warranty claim, contact the dealer where the product was purchased.
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