Symphony FA800KP, FA850KP User Manual

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Table of Contents

ABOUT SYMPHONY................................................................................................................ 7

Introduction to Symphony ..................................................................................................................................7

The Symphony Interface.................................................................................................................................... 7

Navigating through Symphony........................................................................................................................... 8

About Your Home Screen ..................................................................................................................................8

Symphony "Arming" Screen............................................................................................................................. 10

SYSTEM OVERVIEW ............................................................................................................ 11

Introduction to Your System.............................................................................................................................11

Burglary Protection .......................................................................................................................................... 11

Partitions ...................................................................................................................................................................11

Zones .........................................................................................................................................................................11

Entry/Exit Delays.......................................................................................................................................................11

Alarms........................................................................................................................................................................12

Memory of Alarm.......................................................................................................................................................12

Fire Protection..................................................................................................................................................12

User Codes ...................................................................................................................................................... 12

Internet Features.............................................................................................................................................. 12

Message Center Features ............................................................................................................................... 13

System Basics.............................................................................................................................................................13

Playback Upon Disarm .............................................................................................................................................13

Messages and Memos ................................................................................................................................................13

Privacy Feature .........................................................................................................................................................13

Extended Functionality.....................................................................................................................................14

SECURITY SYSTEM OPERATION ....................................................................................... 15

Introduction to Security System Operation ...................................................................................................... 15

How to Arm the System ...................................................................................................................................15

How to Arm Multiple Partitions ......................................................................................................................... 16

Keyswitch Operation ........................................................................................................................................17

How to Arm Using a Keyswitch........................................................................................................................ 17

How to Bypass Zones ...................................................................................................................................... 18

How to Remove Bypassed Zones.................................................................................................................... 20

How to Disarm the System .............................................................................................................................. 21

How to Disarm Multiple Partitions .................................................................................................................... 22

How to Disarm Using a Keyswitch ................................................................................................................... 24

How to Check the Status of Other Partitions ................................................................................................... 24

How to Send Emergency Messages................................................................................................................ 25

How to View the Event Log.............................................................................................................................. 26

Table of Contents (Cont'd)

FIRE ALARM SYSTEM OPERATION .................................................................................... 29

Introduction to Fire Alarm System Operation ................................................................................................... 29

In Case of Fire Alarm .......................................................................................................................................29

Silencing a Fire Alarm ...................................................................................................................................... 29

Fire Display Lock ............................................................................................................................................. 29

Recommendations for Proper Protection ......................................................................................................... 30

Recommendations For Smoke And Heat Detectors ........................................................................................ 30

Recommendations For Proper Intrusion Protection ......................................................................................... 31

Recommendations for Evacuation ...................................................................................................................31

USER CODE SETUP ............................................................................................................. 33

Introduction to User Code Setup...................................................................................................................... 33

How to Access User Setup ..............................................................................................................................33

How to Add a User........................................................................................................................................... 34

How to Delete a User....................................................................................................................................... 38

How to Edit a User ........................................................................................................................................... 39

How to Set Up a User Code for Message Center Use Only ............................................................................40

INTERNET FEATURES ......................................................................................................... 43

Introduction to Internet Features...................................................................................................................... 43

Modifying Your WEB Page............................................................................................................................... 43

Content ......................................................................................................................................................................45

Stock Quotes ..............................................................................................................................................................46

Stock Selections for rick

My Email ...................................................................................................................................................................46

Horoscopes................................................................................................................................................................47

Sports Scoreboard .....................................................................................................................................................47

Weather......................................................................................................................................................................48

Reminders..................................................................................................................................................................48

Manage Users............................................................................................................................................................49

Edit Profile ................................................................................................................................................................51

Remote Control..........................................................................................................................................................51

User Feedback...........................................................................................................................................................53

Logout........................................................................................................................................................................53

.......................................................................................................................................46

OPTIONAL MESSAGE CENTER FEATURES....................................................................... 55

Introduction to Message Center Features........................................................................................................ 55

System Basics.............................................................................................................................................................55

Playback Upon Disarm .............................................................................................................................................55

Messages and Memos ................................................................................................................................................55

Privacy Feature .........................................................................................................................................................56

Table of Contents (Cont'd)

Message Center Operational Structure ........................................................................................................... 56

Message Center Operation Using Symphony..................................................................................................56

How to Record a Memo Using Symphony .................................................................................................................56

How to Listen to Memos and Messages.....................................................................................................................58

How to Record Outgoing Greetings ..........................................................................................................................59

ADVANCED SYSTEM FEATURES........................................................................................ 63

Introduction to Advanced System Features .....................................................................................................63

Keypad (Console) Emulation Mode .................................................................................................................63

How to Enter Console Emulation Mode ...........................................................................................................63

SUMMARY OF AUDIO NOTIFICATION................................................................................. 65

SUMMARY OF SYMPHONY LED OPERATION.................................................................... 67

AUI LED Operation ..........................................................................................................................................67

LEDs During Normal (Idle) State..............................................................................................................................67

LEDs During Software Downloading........................................................................................................................67

LED Operation When Software Download Fails ......................................................................................................68

SYMPHONY SETUP.............................................................................................................. 69

How to Access Symphony Setup Options ....................................................................................................... 69

How to Access Setup....................................................................................................................................... 69

How to Adjust the Touch Screen Contrast....................................................................................................... 70

How to Adjust the Volume................................................................................................................................71

How to Select Screen Saver Activation Time .................................................................................................. 71

How to Set the Time and Date......................................................................................................................... 72

Time Zones.................................................................................................................................................................74

How to Calibrate the Touch Screen ................................................................................................................. 75

Introduction to Maintaining Your System .........................................................................................................79

Replacing Batteries In Wireless Sensors ......................................................................................................... 79

Silencing Low Battery Warning Tones at the Keypad ...................................................................................... 79

How to Clean your Symphony ......................................................................................................................... 80

Routine Care.................................................................................................................................................... 81

GLOSSARY............................................................................................................................ 83

Table of Contents (Cont'd)

Introduction to Symphony

Congratulations on your ownership of a First Alert Security System. You've made a wise decision in choosing it, for it represents the latest in security protection technology today.

This security system offers you three forms of protection: burglary, fire and emergency. To realize the full potential of the system, it is important that you feel comfortable operating it. Your system may consist of:

Symphony Advanced User Interface

•

One or more Keypads for system control

•

Various sensors for perimeter and interior burglary protection, plus a selected

•

number of strategically placed smoke or combustion detectors Message Center Telephone Module

•

Home automation devices.

•

ontrol of the home environment

The c

About Symphony

feature has not been evaluated by UL.

The system uses microcomputer technology to monitor all zones, and provides appropriate information for display on the Symphony and/or Keypads used with the system. Your system may also have been programmed to automatically transmit alarm or status messages over the phone lines to a central alarm monitoring station.

The Symphony Interface

Symphony is an intuitive, graphical interface that combines security and home control with interactive Internet features. With clear, simple controls on a touchscreen interface, the entire family will find Symphony both easy to learn and easy to use.

As a security and home-automation control, Symphony can be used for:

Quick and easy security system operation

•

Retrieval and recording of voice messages, and

•

Control of the home environment, including the heating and air-conditioning

•

system, lights, garage door, etc.

ontrol of the home environment

The c

feature has not been evaluated by UL.

About Symphony (cont'd)

As a household Internet appliance, Symphony provides access to a wealth of information, including:

News

•

Sports

•

Weather

•

e-mail, and

•

Live updates of user-selectable content such as your horoscope.

•

Keeping pace with advances in technology, Symphony will continue to provide additional Internet functionality, as it becomes available.

Navigating through Symphony

Navigation through Symphony typically begins from the "Home" screen. This is Symphony’s main default screen (starting screen) and is the first screen you will see when Symphony is powered up and initialized. It is from this screen that you will select from the main menu. Once you have made your selection, you will navigate through various sub-menus by touching buttons or icons to perform the function you desire.

About Your Home Screen

Your "Home" screen is your gateway to your Symphony Advanced User Interface. From this screen you can:

access telephone and e-mail messages

•

control the premises lighting, and most importantly,

•

ontrol of the home environment

The c

control your security system.

•

Besides using your personal "Home" screen for E-mail and telephone messages, you may also receive news/display and retrieve additional information of your choosing.

Your "Home" screen is displayed at all times, except when the system is armed or you select another screen option.

feature has not been evaluated by UL.

About Symphony (Cont'd)

Symphony Icon/Button Descriptions

To aid in the navigation of Symphony, a set of user-friendly icons has been provided. The appearance, function, and location of these icons is described below:

ICON/BUTTON LOCATION FUNCTION

"Home" screen Allows you to retrieve Messages via the

Message Center module.

"Home" screen Allows you to turn certain devices on and off

(if installed and programmed by your

"Home" screen Accesses "Arming" screen.

Upper left corner of most screens

Upper right corner of most screens

Lower right corner of most screens

Lower left corner of most screens

installer.)

NOTE: The background color of the shield indicates security system status.

Green – system disarmed, ready to arm

Red – system armed

Yellow – system not ready to arm

Returns you to the Symphony "Home" screen.

Reverts to the last screen viewed.

Displays Emergency functions (as programmed by your installer.

Used for Remote Security Access features.

About Symphony (cont'd)

Symphony "Arming" Screen

From the "Home" screen, press

SECURITY

to access the Symphony "Arming" screen. Use this picture and the table that follows to become familiar with the Symphony security functions.

ITEM FUNCTION

AWAY

Press this button to arm when no one will be staying on the premises. When armed in is opened, or if any movement is detected inside the premises. You may leave through the entrance door during the exit delay period without causing an alarm. You may also reenter through the entrance door, but must disarm the system with you User Code within the entry delay period or an alarm will occur.

AWAY

, the system will sound an alarm if a protected door or window

STAY

NIGHT

Arm MultiPartitions

MORE CHOICES

Press this button to arm when you are staying home, but might expect someone to use the entrance door later.

When armed in window is opened, but you may otherwise move freely throughout the premises. Late arrivals can enter through the entrance door without causing an alarm, but they must disarm the system within the entry delay period or an alarm will occur.

Press this button to arm when you are staying home and do not expect anyone to use the entrance door.

differently; have him/her describe the actual settings of this mode.

Check this box when you want to arm more than one partition. When

Multi-Partitions

one time (if the user is so authorized). When the does not contain a check mark, each partition must be armed individually.

Press this button for more Security, Lighting, telephony, and Symphony setup features.

STAY

, the system will sound an alarm if a protected door or

Your installer may have configured NIGHT Mode

Arm

is checked, all partitions within the system can be armed at

Arm Multi-Partitions

circle

Introduction to Your System

This system offers you three forms of protection: burglary, fire and emergency. Monitoring is accomplished with various contact and motion sensors for perimeter and interior burglary protection, plus strategically placed smoke, heat, or combustion detectors.

Burglary Protection

The burglary protection portion of your system must be turned on or "armed" before it will sense burglary alarm conditions. Your system provides three modes of burglary protection: Away, Stay, and Night, and even allows you to “bypass” selected zones of protection while leaving the rest of the system armed (e.g. this enables you to arm the system but leave upper-story windows open.)

The system also provides a Chime mode, for alerting users to the opening and closing of doors and windows even while the system is disarmed.

System Overview

Partitions

This system provides the ability to arm and disarm up to eight different areas, each as if it had its own control. These areas are called partitions. Partitions are used when the user wants to disarm certain areas while leaving other areas armed, or to limit access to certain areas to specific individuals. Each user of the system can be authorized to operate all or only some partitions, and can be given different privileges in each. Information about Partitions is presented later in this document.

Zones

Your system's sensing devices have been assigned to various "zones." For example, the sensing device on your Entry/Exit door may have been assigned to zone 001, sensing devices on windows in the master bedroom to zone 002, and so on. These numbers will appear on the display, along with a Custom English descriptor for that zone (if programmed), when an alarm or trouble condition occurs.

Entry/Exit Delays

Your system has preset time delays, referred to as exit delay and entry delay. Whenever you arm your system, exit delay gives you time to leave through the designated exit door without setting off an alarm. Exit delay begins immediately after entering any arming command, and applies to all modes of arming protection. If programmed, a slow beeping will sound throughout the exit delay period.

Entry delay gives you time to disarm the system when you reenter through the designated entrance door. But the system must be disarmed before the entry delay period ends, or an alarm will occur. The Keypad will beep during the entry delay period, reminding you to disarm the system. Ask your installer about the delay times programmed into your system.

System Overview (cont'd)

Alarms

When an alarm occurs, Symphony (and any other Keypads) and external sounders will sound, and the zone(s) causing the alarm are displayed. If your system is connected to a central monitoring station, an alarm message will also be sent. To stop the alarm sounding, simply disarm the system.

Memory of Alarm

When an alarm condition occurs, the number(s) of the zone(s) that caused the problem are displayed, along with the type of alarm (e. g. FIRE, ALARM). These remains displayed until cleared by disarming the system.

Fire Protection

The fire protection portion of your security system (if used) is always on and will sound an alarm if a fire condition is detected.

User Codes

Each user must be assigned a name with a corresponding 4-digit user code in order to gain access to various features and functions. Through Symphony, you may program users to access any and all of the following systems:

Fire/Burglary

•

Message Center

•

Internet

•

Users for the systems are programmed in a central user setup location that provides the specific questions for the user pertaining to each system. You may want these users to be the same, but there are situations in which you may want a user to have access to one system (e.g., Message Center) without having access to another (e.g., the Fire/Burglary system).

Internet Features

As a household Internet appliance, Symphony provides access to a wealth of information, including:

News

•

Sports

•

Weather

•

E-mail, and

•

Updates of user-selectable content such as your horoscope.

•

Additionally, you may control all of Symphony’s functions from any personal computer or laptop that has Internet capabilities, including security system functions (arming, disarming, etc.) and to check to see if you have a voice message.

Message Center Features

Message Center is an option available with Symphony, which provides you and your family with the conveniences of a full-featured digital answering machine. In addition to all the features of a digital answering system, Message Center offers much more, including caller ID (if service is available), multiple mailboxes, a memo feature, and a unique Privacy feature that enables you to divert ALL calls to the Message Center mailbox for a duration you select – such as during mealtime, baby’s nap time, etc. Check with your installer to see if these features have been enabled.

System Basics

Mailboxes -

•

and users can be assigned access to any combination of mailboxes. This lets each user listen to his/her own messages without having to listen to messages intended for the other users

System Overview (Cont'd)

The system has four mailboxes for storing messages and memos,

Greetings -

•

the caller to leave a message. If multiple mailboxes are in use, the message can instruct the caller to press a key (1-4) corresponding to the desired user’s mailbox, and then leave a message. The system then announces the greeting for that user and automatically stores the caller's message in that mailbox.

Security System -

•

may be used in your system – these provide a two-line LCD display, standard control keys, plus a speaker/microphone to record and retrieve voice messages. The system can also be set so that a user's messages are automatically played whenever that user disarms the security system from a Message Center Keypad.

Playback Upon Disarm

Depending on how Symphony and Message Center are set up, messages can be played back when the system is disarmed. If multiple users and mailboxes are set up, the messages for a user can be played back when that user disarms the system

Messages and Memos

Like any digital answering system, Message Center records incoming telephone messages. Message Center also enables users to record “Memos” for themselves or for other users. For example, you may record a memo for your child – then when your child returns from school and disarms the system, your memo is played back ahead of any telephone messages.

When Message Center answers a call a recorded greeting instructs

In addition to Symphony, special Message Center Keypads

Privacy Feature

The Privacy feature turns off all telephone ringers and lets Message Center answer your calls. This can be useful if you do not wish to be disturbed at certain times.

A simple pull-down menu lets you select the Privacy duration (from 30 minutes to 5 hours). When Privacy is selected (via a check box), Message Center will take all calls for that duration, or until you turn it off.

System Overview (cont'd)

Use the Message Menu to check for any messages that may have been left while Privacy was turned on.

Extended Functionality

Extended functions are advanced functions that can be accessed through a standard Custom English Keypad or through emulation mode on your Symphony touch screen. Refer to your Control Panel User Guide for these features.

Introduction to Security System Operation

You can arm your system in one of three arming modes: Away, Stay, and Night. The following table lists the three different arming modes and the results of each

FEATURES FOR EACH ARMING MODE

Arming Mode Exit Delay Entry Delay Perimeter Armed Interior Armed

Away Yes Yes Yes Yes

Stay Yes Yes Yes No

Night* Yes Yes (set for

*Your installer may have configured Night Mode differently; have your installer write the actual mode settings above.

Security System Operation

Yes Yes (set for Away or Stay Mode)

No (set for Instant or Maximum Mode)

Away Mode)

No (set for Stay, Instant or Maximum Mode)

How to Arm the System

Arming the system in any mode is performed in the same way, as described below.

NOTE:

1. From the "Home" screen, press the button. The "Arming" screen is displayed.

2. On the "Arming" screen, press the selected arming button.

•

When this time indicates one, the screen automatically changes to indicate the system is " "lock" next to the pressed button changes to red. The system is now armed in the selected mode.

Close all perimeter windows and doors before arming.

Symphony beeps twice (Away and Night Maximum Modes) or 3 times (Stay and Night Instant Modes)

DISARM

a text message appears stating which zones are arming and whether or not there is an entry delay

the screen changes to display the remaining exit delay time, and

a yellow "lock" appears next to the pressed button to indicate the system is arming.

The exit delay time continues to decrement to one.

button appears

SECURITY

Armed"

Arming (typical)

and the

Armed (typical)

Security System Operation (cont'd)

How to Arm Multiple Partitions

To arm multiple partitions:

ACTION SCREEN

1. From the "Home" screen press the

SECURITY

screen.

NOTE:

button is checked.

2. Press the appropriate arming mode button, and, when prompted, enter the user code authorized to access other partition(s).

If the user code is accepted, the system displays the partitions that the user has access to.

NOTE

not all) of the available partitions!

button to display the "Arming"

Be sure the

: A user may have access to some (but

Arm Multi-Partitions

You have two arming options:

•

To arm one or more partitions, highlight the partition(s) to be armed by touching it on the screen, then press

•

ARM ALL

Press partitions.

ARM SELECTED

to arm all available

Keyswitch Operation

GREEN

RED

Your system may be equipped with a keyswitch for arming and disarming a partition. Red and green lights on the keyswitch plate indicate the status of your system as follows:

INDICATOR STATUS FUNCTION

Security System Operation (Cont'd)

Green Light

Red Light

Lit The system is disarmed and ready to be armed (no open

zones).

Out If the system is disarmed and the green light is off, it

indicates the system is not ready (one or more zones are open).

Lit Steady System is armed or memory of alarm exists.

Slow Flashing Partition is armed in Away mode.

Rapid Flashing Partition is armed in Stay mode. Memory of alarm,

indicating an alarm has occurred.

How to Arm Using a Keyswitch

To arm in the AWAY mode,

Symphony/Keypads will beep twice and the red light will stay on steady.

To arm in the STAY mode,

seconds, then release. Symphony/Keypads will beep three times and the red light will flash slowly.

turn the key to the right for 1/2 second and release.

turn the key to the right and hold for longer than 3

Security System Operation (cont'd)

How to Bypass Zones

The Bypass function is used when you want to arm your system with one or more zones intentionally unprotected. Bypassed zones are unprotected and will not cause an alarm when violated while your system is armed.

1. The system will not allow you to bypass fire or emergency zones.

2. To bypass zones, the system must be disarmed first.

To bypass zones do the following:

ACTION SCREEN

1. From the "Home" screen, press the

SECURITY

displayed.

button. The "Arming" screen is

2. From the "Arming" screen, press the

CHOICES

is displayed.

3. Press the "More Choices" screen. The "Zones" screen is displayed.

NOTE:

receiving the zone data from the control panel, the "Zones" screen displays "

Status…

button. The "More Choices" screen

SHOW ZONES

While Symphony is requesting and

button on the

Getting Zone

ACTION SCREEN

4. Highlight the zone(s) to be bypassed by touching it on the screen when the zones are displayed.

Security System Operation (Cont'd)

5. Press the The "User Authorization" screen is displayed with the instructions "

Code

6. Enter your 4-digit user code. The "More Choices" screen is displayed showing the system as

BYPASS SELECTED

To Bypass Zones, Enter

Ready-Bypassed Zones

button.

Security System Operation (cont'd)

How to Remove Bypassed Zones

A bypassed zone will automatically be unbypassed when you disarm the system. If the system is disarmed and a zone is bypassed, you can remove the bypass as follows:

ACTION SCREEN

1. View bypassed zones by pressing the

SHOW ZONES

displayed.

NOTE:

receiving the zone data from the control panel, the "Zones" screen displays "

Status.

While Symphony is requesting and

..".

button. The "Zones" screen is

Getting Zone

2. Remove zone bypasses by pressing the

CLEAR BYPASSES

Authorization" screen is displayed with the instructions

NOTE:

the system is armed.

3. Enter your 4-digit user code. The "More Choices" screen is displayed showing the system as

NOTE:

open (not ready).

To Clear Bypasses, Enter Code

A zone cannot be unbypassed while

Ready to Arm

This will not occur if any zone(s) is

button. The "User

How to Disarm the System

Security System Operation (Cont'd)

IMPORTANT:

If you return and the main burglary sounder is on, DO NOT enter the premises, but call the police from a nearby safe location. If you return after an alarm has occurred and the main sounder has shut itself off, Symphony will beep rapidly upon entering, indicating that an alarm has occurred during your absence.

LEAVE IMMEDIATELY and CONTACT THE POLICE

from a nearby safe

location.

Disarm the system as follows:

ACTION SCREEN

1. Press the screen. The "User Authorization" screen is displayed with the instructions

Enter Code

2. Enter your 4-digit user code. The

No. & Description

DISARM

button on any "

To Disarm,

screen is displayed.

Armed"

Partition

3. Press the to disarm the system. Symphony beeps once and the "Arming" screen is displayed showing the system as Ready to Arm or not ready if any zone is faulted (open).

NOTE:

partitions, you must first highlight the partition(s) to be disarmed, then press the

DISARM SELECTED

beeps once and the "Arming" screen is displayed showing the system as Ready to Arm or not ready if any zone is faulted (open).

DISARM ALL

If you wish to disarm only selected

button if you wish

button. Symphony

Security System Operation (cont'd)

ACTION SCREEN

NOTE:

Symphony will return to the "Home" screen after the selected “To Home Page After” time has expired. This time is selected on the “Setup” screen.

Once the system is disarmed,

How to Disarm Multiple Partitions

To disarm multiple partitions:

ACTION SCREEN

1. From the "Home" screen press the

SECURITY

screen.

Be sure the checked.

button to display the "Arming"

Arm Multi-Partitions

button is

2. Press the screen. The "User Authorization" screen is displayed with the instructions “

Enter Code”

DISARM

button on the "

Armed"

To Disarm,

Security System Operation (Cont'd)

ACTION SCREEN

3. Enter your 4-digit user code. The

No. & Description

4. Press the to disarm the system. Symphony beeps once and the "Arming" screen is displayed showing the system as Ready to Arm or not ready if any zone is faulted (open).

NOTE:

partitions, you must first highlight the partition(s) to be disarmed, then press the

DISARM SELECTED

beeps once and the "Arming" screen is displayed showing the system as Ready to Arm or not ready if any zone is faulted (open).

If you wish to disarm only selected

screen is displayed.

DISARM ALL

button. Symphony

button if you wish

Partition

NOTE:

Symphony will return to the "Home" screen after the selected “To Home Page After” time has expired. This time is selected on the “Setup” screen.

Once the system is disarmed,

Security System Operation (cont'd)

How to Disarm Using a Keyswitch

To disarm the partition, turn the key to the right and release. If an alarm has occurred, the red light will be flashing rapidly (memory of alarm).

How to Check the Status of Other Partitions

This system supports between one and eight Partitions (as configured by your installer.) Partitioning enables a single physical alarm system to control up to eight areas of protection (partitions). Each Symphony and Keypad is assigned a default partition for display purposes, and will show only that partition's information.

For example, if your physical site is a four-apartment housing unit, this alarm system would be configured with four partitions. Each apartment’s zones (door, windows, smoke detectors, etc.) are assigned to separate partitions, giving each apartment independent arming/disarming control of its own partition (area). A landlord or manager may be granted access to all partitions, so he/she can control the entire system.

If a user is so authorized, a Symphony or Keypad in one partition can be used to perform system functions in another partition. (Note that only those partitions authorized and programmed by the installer can be accessed in this manner.)

To check the status of other partitions perform the following:

ACTION SCREEN

1. From the "Home" screen press the

SECURITY

screen.

2. Press the "Current Partition" tab (lower edge of the screen; in this case it displays P1). The "User Authorization" screen is displayed with the instructions “

Enter Code”

button to display the "Arming"

For Authorized Partitions,

ACTION SCREEN

3. Enter the code authorized to access other partition(s).

If the code is accepted, the system displays the partitions that user has access to.

NOTE:

not all) of the available partitions.

This screen displays the available partitions (in this case, Partitions 1 and 2), and their current status.

The current partition is shown at the top of the display (in this example, the device is attached to Partition 1 (P1)). To change this assignment, select the appropriate button (e.g. press P2 to switch control to Partition 2).

A code may have access to some (but

How to Send Emergency Messages

Security System Operation (Cont'd)

An emergency message for panic or fire can be sent to the central monitoring station from the

Emergency

screen. The

Emergency

screen can be accessed by activating the "emergency" icon located in the lower-right hand corner of the displayed screen (see next page for a typical screen).

"EMERGENCY" ICON

1. The

2. In some instances a pop-up window may be partially covering the "emergency" icon. If this is

Emergency

screen calibration. The Emergency screen also cannot be accessed if the user is in an Internet session or retrieving messages.

the case, you should first close the pop-up window by pressing either the button, whichever may be appropriate, on the pop-up screen.

screen cannot be accessed while running a diagnostic test or the touch

AUI-022-V0

DONE

CANCEL

Security System Operation (cont'd)

Once the

Emergency

emergency message.

On the at least 2 seconds) the associated alarm button for the type of emergency message you want to send ( message is sent, the associated "Message Sent" statement is displayed in the text box to the right of the buttons. You are immediately returned to the screen from which you pressed the “Emergency” icon.

Emergency

PANIC

How to View the Event Log

Your system has the ability to record various events in a history log wherein each event is recorded with the time and date of its occurrence. The control panel must be programmed to record various system events in installer programming mode.

screen is accessed, perform the following to send an

ACTION SCREEN

screen press and hold (for

FIRE

). When the

To view the Event Log, perform the following:

ACTION SCREEN

1. From the "Home" screen, press the

SECURITY

displayed.

2. From the "Arming" screen press the

CHOICES

is displayed.

button. The "Arming" screen is

button. The "More Choices" screen

Security System Operation (Cont'd)

ACTION SCREEN

3. Press the "More Choices" screen. The "Event Log" screen is displayed.

NOTE:

receiving the event log data from the control panel, the "Event Log" screen displays "

For Event Log.

To view additional events, press the up/down arrows to scroll through the event log. To view all items, press the

NOTE:

button is pressed, and more than 100 events exist, the to read

EVENT LOGS

While Symphony is requesting and

.".

When

NEXT 100

All Partitions

button on the

Wait

button.

All Events

button text will change

Security System Operation (cont'd)

Introduction to Fire Alarm System Operation

Your fire alarm system (if installed) is on 24 hours a day, providing continuous protection. In the event of an emergency, the installed smoke and heat detectors will automatically send signals to your Control/Communicator, triggering a loud interrupting sound from the Keypad. An interrupted sound will also be produced by optional exterior sounders. A FIRE message will appear at your Keypad and remain on until you silence the alarm.

In Case of Fire Alarm

1. Should you become aware of a fire emergency before your detectors sense the

problem, go to your nearest Keypad and manually initiate an alarm by pressing the panic key assigned as FIRE emergency (if programmed by the installer) and hold down for at least 2 seconds.

2. Evacuate all occupants from the premises.

3. If flames and/or smoke are present, leave the premises and notify your local Fire

Department immediately.

Fire Alarm System Operation

If no flames or smoke are apparent, investigate the cause of the alarm. The zone descriptor of the zone(s) in an alarm condition will appear at the Keypad.

Silencing a Fire Alarm

1. Silence the alarm by entering your code and pressing the OFF key. To clear the

display, enter your code and press the OFF key again

2. If the Keypad does not indicate a READY condition after the second OFF

sequence, press the READY key to display the zone(s) that are faulted. Be sure to check that smoke detectors are not responding to smoke or heat producing objects in their vicinity. In this case, eliminate the source of heat or smoke.

3. If this does not remedy the problem, there may still be smoke in the detector.

Clear it by fanning the detector for about 30 seconds.

4. When the problem has been corrected, clear the display by entering your code

and pressing the OFF key.

Fire Display Lock

If several zones produce an alarm before any are silenced, the system can be programmed to lock the Keypad display with the first zone that produced an alarm. Ask your installer if your system has been activated with this feature. To display the other zone(s), press the [✴] key for each zone. Also the “A”, “B”, or “C” keys can be programmed to scroll the Keypad display to view the previous or subsequent fire alarms.

Fire Alarm System Operation (cont'd)

Recommendations for Proper Protection

THE FOLLOWING RECOMMENDATIONS FOR THE LOCATION OF FIRE AND BURGLARY DETECTION DEVICES HELP PROVIDE PROPER COVERAGE FOR THE PROTECTED PREMISES.

Recommendations For Smoke And Heat Detectors

With regard to the number and placement of smoke/heat detectors, we subscribe to the recommendations contained in the National Fire Protection Association's (NFPA) Standard #72 noted below.

Early warning fire detection is best achieved by the installation of fire detection equipment in all rooms and areas of the household as follows: For minimum protection a smoke detector should be installed outside of each separate sleeping area, and on each additional floor of a multi-floor family living unit, including basements. The installation of smoke detectors unfinished), or in garages is not normally recommended.

in kitchens, attics (finished or

For additional protection the NFPA recommends that you install heat

or smoke detectors in the living room, dining room, bedroom(s), kitchen, hallway(s), attic, furnace room, utility and storage rooms, basements and attached garages.

DINING

LIVING ROOM

BEDROOM

LVNG RM

BASEMENT

KITCHEN

BEDROOM

TO BR

BEDROOM

KTCHN

BEDROOM

CLOSED

DOOR

KITCHEN

TV ROOM

LIVING ROOM

BEDROOM

Smoke Detectors for Minimum Protection

Smoke Detectors for Additional Protection

Heat-Activated Detectors

GARAGE

DINING

BDRM

In addition, we recommend the following:

Install a smoke detector inside every bedroom where a smoker sleeps.

•

Install a smoke detector inside every bedroom where someone sleeps with the

•

door partly or completely closed. Smoke could be blocked by the closed door. Also, an alarm in the hallway outside may not wake up the sleeper if the door is closed.

Install a smoke detector inside bedrooms where electrical appliances (such as

•

portable heaters, air conditioners or humidifiers) are used.

Fire Alarm System Operation (Cont'd)

Install a smoke detector at both ends of a hallway if the hallway is more than 40

•

feet (12 meters) long. Install smoke detectors in any room where an alarm control is located, or in any

•

room where alarm control connections to an AC source or phone lines are made. If detectors are not so located, a fire within the room could prevent the control from reporting a fire or an intrusion.

Recommendations For Proper Intrusion Protection

For proper intrusion coverage, sensors should be located at every possible point of entry to a home or commercial premises. This would include any skylights that may be present, and the upper windows in a multi-level building.

In addition, we recommend that radio backup be used in a security system so that alarm signals can still be sent to the alarm monitoring station in the event that the telephone lines are out of order (alarm signals are normally sent over the phone lines, if connected to an alarm monitoring station).

Recommendations for Evacuation

Establish and regularly practice a plan of escape in the event of fire. The following steps are recommended by the National Fire Protection Association:

1. Position your detector or your interior and/or exterior sounders so that they can be heard by all occupants.

2. Determine two means of escape from each room. One path of escape should lead to the door that permits normal exit from the building. The other may be a window, should your path be impassable. Station an escape ladder at such windows if there is a long drop to the ground.

3. Sketch a floor plan of the building. Show windows, doors, stairs and rooftops that can be used to escape. Indicate escape routes for each room. Keep these routes free from obstruction and post copies of the escape routes in every room.

4. Assure that all bedroom doors are shut while you are asleep. This will prevent deadly smoke from entering while you escape.

5. Try the door. If the door is hot, check your alternate escape route. If the door is cool, open it cautiously. Be prepared to slam the door if smoke or heat rushes in.

6. Where smoke is present, crawl on the ground; do not walk upright. Smoke rises and may overcome you. Clearer air is near the floor.

7. Escape quickly; don't panic.

Fire Alarm System Operation (cont'd)

8. Establish a common meeting place outdoors, away from your house, where everyone can meet and then take steps to contact the authorities and account for those missing. Choose someone to assure that nobody returns to the house — many die going back.

Introduction to User Code Setup

Fire/Burglary

•

Message Center

•

Internet

•

How to Access User Setup

User Code Setup

Access User Setup as follows:

ACTION SCREEN

1. From the "Home" screen, press the

SECURITY

displayed.

2. Press the "More Choices" screen is displayed.

button. The "Arming" screen is

MORE CHOICES

button. The

User Code Setup (cont'd)

ACTION SCREEN

3. Press the Choices" screen. The "Setup" screen is displayed.

4. Press the “Setup” screen. The displayed.

SETUP

USER SETUP

button on the "More

User Setup

button on the

screen is

How to Add a User

Add a user as follows:

Three selections are available: add a user, edit a user, or delete a user.

ACTION SCREEN

User Code Setup (Cont'd)

ACTION SCREEN

1. To add a use, press the The "User Authorization" screen is displayed with the instructions "

2. Enter your “Master” code. The “User Options” screen is displayed.

3. Press the box next to

Enter Data

The

keyboard screen is displayed.

ADD USER

Enter Authorized Code

Enter User Name

button.

User Code Setup (cont'd)

ACTION SCREEN

4. Type in the user name and press the OK button. The “User Options” screen is displayed with

5. Touch the box next to with

Code…

displayed with the instructions

Enter User Code…

The "User Authorization" screen is

displayed.

Enter User

Enter 4 Digits

6. Enter the 4-digit code for this user. The “User Options” screen is displayed with the user’s name and code displayed.

Select the partitions and access level for this user.

NOTE:

Message Center access, continue to step 7. If this user is to have security access only, press the

If this user is to have Internet or

SAVE

button at this time.

User Code Setup (Cont'd)

ACTION SCREEN

7. Press the Options” screen. The “Messages access” screen is displayed.

Select the Mailbox Order options for this user and select

on Disarm, AutoPlay Messages on Disarm,

Enable Remote/Telephone Access

and/or options for this user.

NOTE:

and Message Center access only, press the

SAVE

button at this time. If the user will also

have Internet access, go to step 8.

8. Press the screen. The “WEB access” screen is displayed.

To provide this user with Internet access press the box next to until a check appears. You may also select the

Auto Switch to WEB on Disarm

time.

9. Press the save the configuration. When the save is complete, the with the new user’s name shown.

Messages

Check for Voice Mail Messages

If this user is to have security access

WEB

Enable User for Web Access

SAVE

User Setup

tab on the “User

tab on the “User Options”

option at this

button. The system will

screen is displayed

User Code Setup (cont'd)

How to Delete a User

Delete a User as follows:

ACTION SCREEN

1. Three selections are available From the

User Setup

delete a user.

1. To delete a user, touch the circle next to the user to be deleted and press the

USER

is displayed with the instructions "

Authorized Code

screen: add a user, edit a user, or

button. The "User Authorization" screen

DELETE

Enter

2. Enter your “Master” code. The

Delete

3. Press the appropriate button. The

Setup

screen is displayed.

Confirm

User

How to Edit a User

Edit a user as follows:

User Code Setup (Cont'd)

ACTION SCREEN

NOTE:

selections are available; add a user, edit a user, or delete a user.

1. To edit a user, touch the circle next to the user to be edited and press the button. The "User Authorization" screen is displayed with the instructions "

Authorized Code

2. Enter your “Master” code. The “User Options” screen is displayed.

From the User Setup screen three

EDIT USER

Enter

3. Select whatever options you wish to select for this user and press the configuration changes are saved and you are returned to the

User Setup

Save

button. The

screen.

User Code Setup (cont'd)

How to Set Up a User Code for Message Center Use Only

Users that have access to the security system, Internet, and Message Center should be programmed in the procedure described in Section: User Codes. Users that are to have access only to the Message Center options (no security or Internet options) must be programmed here using the procedure described below.

Message Center user numbers and user codes are independent from security system codes, but, if desired, Message Center can let you control your security system from a telephone by assigning codes as follows:

If Message Center user code is... That user can access...

Unique to Message Center system, Message Center system only.

Same as a security system user code, Both Message Center and security systems.

Important Feature!

If the same code is used for both the Message Center user and Symphony, Symphony can automatically retrieve that user’s memos/messages upon system disarm.

To set or change a User Code:

ACTION SCREEN

1. From the "Home" screen, press the

MESSAGES

Center" main screen.

2. Press the the "Message Center Setup" screen.

button to display the "Message

Setup

button. The system enters

User Code Setup (Cont'd)

ACTION SCREEN

3. Press the “Advanced Setup” screen is displayed.

4. Press the Authorization" screen is displayed with the instructions "

Change User Settings

5. Enter your 4-digit Master Code. The "User Authorization" screen is displayed with the instructions "

ADVANCED SETUP

USER SETUP

Please Login with Code To

Enter User# you wish to Edit

button. The

button. The "User

6. Enter the single-digit user number (1-5 users, 6 master). The “User Settings” screen is displayed.

User Code Setup (cont'd)

ACTION SCREEN

7. Select options and press the button. The display When the code is saved, the button is again displayed.

Save Settings

Please Wait..

button changes to

while the code is saved.

Save Settings

Introduction to Internet Features

As a household Internet appliance, Symphony provides access to a wealth of information, including:

News

•

Sports

•

Weather

•

E-mail, and

•

Live updates of user-selectable content such as your horoscope.

•

Additionally, you may control all of Symphony’s function from any personal computer or laptop that has Internet capabilities including security system functions (arming, disarming, etc.) and to check to see if you have a voice message.

Whenever a user is added or edited through the User Setup procedure, and if that user is authorized to have WEB access, upon saving of the user setup information a button is automatically generated on the “Home” screen with that user’s name.

Internet Features

Modifying Your WEB Page

You may access and customize your WEB page through your personal computer or laptop.

To access your existing WEB page go to the First Alert Symphony/AlarmNet web site at http://symphony.alarmnet.com.

The screen will prompt,

To access your existing Account, Click here

Internet Features (cont'd)

The screen displays:

Account Number

User Name

Password

Submit

Reset

Enter your 12-digit account number, User Name and Password and click on the

Submit

button.

This brings you to the Main Page where you may, by pressing the corresponding buttons, go to the following screens:

CONTENT

•

REMINDERS

•

MANAGE USERS

•

EDIT PROFILE

•

REMOTE CONTROL

•

LOGOUT

•

Feedback?

•

You may also click on the corresponding links:

Click Here

•

To view your selected stock quotes.

Click Here

•

Click Here

•

To view your selected Headlines. To view your E-mail Headers.

Internet Features (Cont'd)

Content

Content choices allow you to select additional features that you may want to have displayed on your console Internet page. When the the main page, the

Content

screen is displayed. The

following choices with instructions as to how to select and save your choices.

Content Selections for rick

Content Choices Selected

❑

Stock Quotes

My Email

Horoscopes

US National News

Canadian News

International News

The Sports Network

Sports Scoreboard

AccuWeather

❑

CONTENT

Content

button is clicked on

screen contains the

Instructions:

1. Select each item you wish to appear on your console home page by clicking on

the box under the Selected column. A check should appear to indicate this option is selected.

NOTE:

Although all items are selectable, only Stock Quotes, My Email, Horoscopes,

Sports Scoreboard and AccuWeather require user configuration.

2. Click the

UPDATE PROFILE

button to save your changes.

3. Items requiring additional configuration can be clicked on to configure.

Internet Features (cont'd)

Stock Quotes

Stock Selections for rick Enter up to 10 stock ticker symbols separated by commas or spaces.

Use these symbols for Market Indices

Dow Jones Ind. $DJI

NASDAQ Comp COMP

S&P 500 SPX

S&P 100 OEX

CAC-40 (Paris) $CAC

NIKKEI (Tokoyo) $NIKKEI

My Email

To configure your Email option, click on the

My Email

link. This displays the “Configure My Email” screen. Simply follow the instructions at the bottom of the screen.

Username Password Confirm

POP3 Server Name

Instructions:

1. Enter your Email Username. For example, if your email address was

jsmith@Yahoo.com, you would enter jsmith.

2. Enter your Email Password and Confirmation.

3. Enter your email POP3 server information. This entry can be found by

contacting your Internet Service Provider. Example for Yahoo is

pop.mail.yahoo.com

Internet Features (Cont'd)

NOTE: Due to their proprietary nature, these email servers are not supported:

AOL

, MSN/Hotmail®, and Juno®.

4. Click the

returned to the

SUBMIT

Content

button to save your changes. You are automatically

screen.

Horoscopes

To configure your Horoscope option, click on the

Horoscope

link. This displays the “Choose My Horoscopes” screen. Simply follow the instructions at the bottom of the screen.

❍

Aries

Taurus

Gemini

Cancer

Leo

Virgo

Libra

❍

Scorpio

❍

Sagittarius

❍

Capricorn

❍

Aquarius

❍

Pisces

❍

Instructions:

1. Select the single horoscope sign you wish to see on your console Internet page.

2. Click the

returned to the

SUBMIT

Contents

button to save your changes. You are automatically

screen.

Sports Scoreboard

Sports Network Scoreboard Selections for rick

Major League Baseball (MLB)

❑

National Football League (NFL)

❑

National Basketball Association (NBA)

❑

National Hockey League (NHL)

❑

1. Select any combination of the sports you wish to see scores from.

2. Click on the

Submit

button to save your changes.

Internet Features (cont'd)

Weather

To configure your Weather option, click on the

AccuWeather

link. This displays the “Weather Selections” screen. Simply follow the instructions at the bottom of the screen

Edit Clear

Instructions:

1. Select up to three city/state choices for weather by clicking the

Edit

button to

make your select.

2. Click the

NOTE:

Clear

button to remove a choice.

Your selections will appear on your console Internet page in the order in

which they were selected.

3. Click the

Submit button

to save your choices.

Reminders

The Reminders function allows you to leave memos on your Symphony WEB page so that you won’t forget important events or meetings. When the

REMINDERS

button is clicked on the main page, the “Reminder Management” screen is displayed. The “Reminder Management” screen displays all existing messages as follows:

Existing Messages

Posted Date Message To User Recurring Priority Select

❏

December 1 Xxxxxx xxx xx xxxxxx rick Yes Urgent

Add a new reminder

Clicking on the Add a new reminder

Occasion To Month Day Year*

link displays:

Internet Features (Cont'd)

Notify Recurring Priority

Message/Reminder

* Year notations are ignored on recurring reminders.

**Urgent Reminders always go to ALL users.

View current reminders

1. By clicking on the boxes for Occasion, To, Month, Day, Year, Notify, and Recurring, pull down menus are displayed and you may select the option of your choice. As an example, the Notify pull down menu will allow you to select the Day of, 1 Day before, 1 Week before, or 2 Weeks before for when you want your message displayed on your Symphony WEB page.

❍

Normal ❍ Important ❍ Urgent **

NOTE:

No matter what year is selected it is not displayed in current message view.

2. Click on the adjacent circle to select your reminder priority.

IMPORTANT:

3. Click on the

Messages

Your reminder message is limited to 40 characters.

ADD REMINDER

button to add this reminder to your

Existing

Manage Users

The Manage Users function allows you to add and edit user of your Symphony WEB page. When the

MANAGE USERS

button is clicked on the main page, the “User Management” screen is displayed. The “User Management” screen displays all existing users as follows:

Existing Users

User (click to edit the user) Remote

Control

ricky Edit Content Selections No Yes

ringo No Yes

Primary User Name

rick

Enabled Select

❏

Primary User Password

(Required for deletion)

Add a new user

Internet Features (cont'd)

To edit a user, click on their user name. The “Edit a User” screen is displayed as follows:

Primary User Name rick

Primary User Password

New User Name

New Password

Confirm Password

Remote Control Permission No

User Enabled Yes

Please Note: Leave the Password fields blank unless you are changing the Password.

To add a new user, click on the

Add a New User

link. The “Add New User” screen

is displayed as follows:

Primary User Name rick

Primary User Password

New User Name

New Password

Confirm Password

Remote Control Permission No

View current users.

Internet Features (Cont'd)

Edit Profile

The Edit Profile function allows you (the Master User only) to edit the profile (password or email address) of a user of your Symphony WEB page.. When the

EDIT PROFILE

displayed as follows:

Edit User Profile

button is clicked on the main page, the “Edit Profile” screen is

New User Name rick

New Password *******

Confirm Password *******

Email xxxxxx@xxx.com

Edit the user profile as follows:

1. Enter the user name.

2. Enter the new password.

3. Re-enter (confirm) the new password.

4. Enter the email address.

5. Click on the

SAVE

button.

Remote Control

The Remote Control function allows you to view and operate your Symphony from a remote PC or laptop computer. In remote control mode you can arm and disarm your system, view zone event log information, bypass zones, and see if you have voice messages. For accounts that have more than one Symphony AUI, you can select which AUI is to be accessed by using a radio-button set. When you click on

REMOTE CONTROL

the

button on the main page, the “Remote Control” screen is

displayed as follows:

Connect via… .

Internet Features (cont'd)

For your protection enter the password for user: [rick]

Password

Start session

Start the Remote Control session as follows:

1 Enter the user name password.

2 Click on the

START SESSION

button.

NOTE: If no password is entered or an incorrect password is entered, the screen will display:

“Failed to Validate User”

Click Try Again To attempt to log in again.

If the password is accepted, the “Remote Control of your Console” screen is shown with the “Home” screen of your Symphony displayed.

Disconnect

Click on the buttons of the displayed Symphony screens to operate the system as you would from the Symphony Keypad.

When you wish to leave Symphony, click the

Disconnect

button. “Closing,

Returning to Remote Control Login.” Is displayed.

Internet Features (Cont'd)

User Feedback

Name:

Email Address:

Type of Feedback Suggestion

Category Symphony Web Interface – Custom Content

Other:

Comment:

(250 characters max.)

Logout

LOGOUT

The

button allows you to leave the symphony.alarmnet.com Internet site.

Pressing the LOGOUT button displays the following:

You have been logged out.

Click Here to Close Your Browser

Internet Features (cont'd)

Optional Message Center Features

Introduction to Message Center Features

System Basics

Mailboxes -

•

memos, and users can be assigned access to any combination of mailboxes. This lets each user listen to his/her own messages without having to listen to messages intended for the other users

The system has up to four mailboxes for storing messages and

Greetings -

•

When Message Center answers a call a recorded greeting instructs the caller to leave a message. If multiple mailboxes are in use, the message can instruct the caller to press a key (1-4) corresponding to the desired user’s mailbox, and then leave a message. The system then announces the greeting for that user and automatically stores the caller's message in that mailbox.

User Codes -

•

Message Center supports up to five users. Each user needs a 4digit user code. (In addition to the five user codes, the system has one Master Code and one Installer Code.)

Security System -

•

In addition to Symphony, special Message Center Keypads may be used in your system – these provide a two-line LCD display, standard control keys, plus a speaker/microphone to record and retrieve voice messages. The system can also be set so that a user's messages are automatically played whenever that user disarms the security system from a Message Center Keypad.

Playback Upon Disarm

Messages and Memos

Optional Message Center Features (cont'd)

Privacy Feature

The Privacy feature turns off all telephone ringers and lets Message Center answer your calls. This can be useful if you do not wish to be disturbed at certain times.

A simple pull-down menu lets you select the Privacy duration (from 30 minutes to 5 hours if enabled at the Symphony). When Privacy is selected (via a check box), Message Center will take all calls for that duration, or until you turn it off.

Use the Message Menu to check for any messages that may have been left while Privacy was turned on.

Message Center Operational Structure

Message Center features can be accessed through Symphony, a Message Center Keypad, and through a telephone. Not all features are accessible through Symphony and some features are only accessible through a telephone.

Message Center operation is presented first using Symphony, then using a Message Center Keypad and finally those features that can only be performed through a telephone provided.

Message Center Operation Using Symphony

How to Record a Memo Using Symphony

A memo is a message you can record for other users of the system to hear. For example, you might want to let them know you went to the store. These users would then use the Message Menu to listen to your memo.

To record a new memo:

ACTION SCREEN

1. From the "Home" screen, press the

MESSAGES

Center" main screen.

button to display the "Message

Optional Message Center Features (Cont'd)

ACTION SCREEN

2. Press the user system, you are prompted to select a mailbox.

Select the desired mailbox, then proceed.

Wait for the system to log you in (

Wait… Record at the Tone

RECORDING

“

Record Memo

is displayed, then you are prompted to

). The screen shows a

” display.

button. In a multi-

Please

4. Press completed. The text message that reads replace the

Recording

disappears, the number of memos under the

NEW

by one.

Stop Recording

Record Memo

RECORDING

buttons. When the text message

column of the selected mailbox increases

button when

button and a

Memo Recorded

Stop

and

Optional Message Center Features (cont'd)

How to Listen to Memos and Messages

To listen to memos and messages:

ACTION SCREEN

1. From the "Home" screen, press the

MESSAGES

Center" main screen.

2. Select the desired Mailbox by touching it. Then, use the control buttons to navigate through your memos and messages.

Adjust the speaker volume as needed using the Volume + and – buttons.

NOTE:

Center is temporary. This setting is independent to the Symphony system volume setting defined on the “Setup” screen. Upon exit from the Message Center, Symphony volume is as defined on the “Setup” screen.

button to display the "Message

The volume setting for the Message

Message Center plays back messages in this order:

•

New Memos

•

New Incoming Messages

•

Saved Memos

•

Saved Messages

After each memo or message is retrieved, you

SAVE

may buttons. You may also erase memos/ messages by selecting the button.

DELETE

it using the control

DELETE ALL

Optional Message Center Features (Cont'd)

ACTION SCREEN

NOTE: SAVE

during actual message/memo playback. They cannot be used during the playback of a time stamp.

3. When finished, press the "Back" icon to return to the "Message Center" main screen, or the "Home" icon to return to the Symphony "Home" screen. Regardless of which button is pressed, the "Message Center" main screen is first displayed with the text message

Mailbox…

in the text box.

DELETE

can only be used

Exiting

How to Record Outgoing Greetings

When Message Center answers a call, the caller hears a recorded greeting (known as the outgoing message or OGM). The system includes a pre-recorded greeting, but if desired, you can record your own greetings.

The greeting can instruct a caller to press a key 1-4 (corresponding to user mailboxes), that lets the caller record a message in a particular user's mailbox.

When recording a greeting:

1. Be sure to include instructions for callers to press the appropriate key (1-4) corresponding to the desired mailbox. For example: "To leave a message for Kimberly, press 2; to leave a message for Kaitlyn, press 3."

2. Leave a few seconds of silence at the end of your greeting to give callers time to make their selection. This is necessary because callers must make a mailbox selection before the "record now" beep.

To record an outgoing message:

ACTION SCREEN

1. From the "Home" screen, press the

MESSAGES button

Center" main screen.

to display the "Message

Optional Message Center Features (cont'd)

ACTION SCREEN

2. Select the Mailbox into which you wish to record a greeting by touching it.

3. Touch the button. The text box displays

After the tone sounds, there is a short delay, then the text box indicates And the

RECORDING

few seconds, the text box clears. Record your outgoing message at this time.

Outgoing Message RECORD

_Record OGM_.

Recording OGM….

RECORDING

button are displayed. After a

icon and

STOP

Optional Message Center Features (Cont'd)

ACTION SCREEN

4. When finished, press the

RECORDING New OGM Recorded!

After a short time the text box clears and you may record another outgoing message or leave the mailbox.

button. The text box displays

STOP



Optional Message Center Features (cont'd)

Advanced System Features

Introduction to Advanced System Features

While most of the commonly used security functions are available from Symphony’s advanced user interface, there are some less used, advanced features that can either be accessed through Keypad Emulation mode on the Symphony or a standard Custom English Keypad. To program your systems advanced features, refer to you Control Panel User Guide.

Keypad (Console) Emulation Mode

Console Mode allows you to use an Symphony interface just as you would a regular system Keypad. In this mode, you can use either Symphony’s touch screen "Keypad,” or the Keypad keys (if available on your model). All commands shown in Console Emulation mode can also be executed from a standard Custom English Keypad.

How to Enter Console Emulation Mode

To access the touch screen "Keypad," do the following:

ACTION SCREEN

1. From the "Home" screen, press the

SECURITY

displayed.

2. Press the "More Choices" screen is displayed.

button. The "Arming" screen is

MORE CHOICES

button. The

Trouble Conditions (Cont'd)

ACTION SCREEN

3. Press the "More Choices" screen. The "Keypad" screen is displayed.

CONSOLE MODE

button on the

Summary of Audio Notification

SOUND CAUSE DISPLAY

Loud, Interrupted*

Keypad & External

Loud, Continuous*

Keypad & External

One Short Beep

(not repeated) Keypad only

One Short Beep

(once every 15 sec.) Keypad only

One Beep

(every 60 sec.) Keypad only

Two Short Beeps

Keypad only

Three Short Beeps

Keypad only

Rapid Beeping

Keypad only

Slow Beeping

Keypad only

Fire Alarm

Burglary/Audible Emergency Alarm

a. System disarm

b. System arming attempt with an open zone.

c. Bypass verify

FIRE

is displayed; descriptor of zone in

alarm is displayed.

ALARM

is displayed; descriptor of zone in

alarm is also displayed.

DISARMED/READY TO ARM

displayed.

b. The number and descriptor of the open protection zone are displayed.

c. Numbers and descriptors of the bypassed protection zones are displayed (One beep is heard for each zone displayed). Subsequently, the following is displayed:

to Arm

DISARMED BYPASS Ready

System is in test mode Opened Zone identifications will appear.

Low battery at a transmitter

Arm Away or Maximum

LO BAT

transmitter.

displayed with description of

ARMED AWAY or ARMED MAXIMUM

displayed. Red ARMED indicator is lit.

a. Arm Stay or Instant

b. Zone opened while system is in Chime Mode.

c. Entry warning**

ARMED STAY ZONE BYPASSED

ARMED INSTANT ZONE BYPASSED

displayed. Red ARMED indicator is lit.

CHIME

displayed, descriptor of open

protection zone will be displayed if the [✱] key is pressed.

DISARM SYSTEM OR ALARM WILL

a. Trouble

b. AC power loss alert***

c. Memory of alarm

OCCUR

a. troubled protection zone is displayed.

is displayed.

CHECK

AC LOSS

displayed. Descriptor of

displayed (may alternate

with other displays that may be present).

FIRE

ALARM

is displayed;

descriptor of zone in alarm is displayed.

a. Entry delay warning**

b. Exit delay warning (if programmed)

DISARM SYSTEM OR ALARM WILL

OCCUR

is displayed. Exceeding the delay

time without disarming causes alarm.

ARMED AWAY

b. is displayed along with

Now

ARMED MAXIMUM

You May Exit

Summary of Audio Notification (Cont'd)

* If bell is used as external sounder, fire alarm is pulsed ring; burglary/audible emergency is steady ring.

** Entry warning may consist of three short beeps or slow continuous beeping, as programmed by your installer.

*** Loss of system battery power is not indicated or annunciated by the Keypad (warnings are for loss of AC power only).

AUI LED Operation

AUI has four LEDs labeled - WEB, ARMED, READY and MESSAGE. WEB and MESSAGE LEDs are yellow. ARMED LED is red and READY LED is green. Each LED's on and off state has different meanings during different operations.

Following states use LEDs to represent different sub-states.

Normal (Idle) State

•

Software Download State

•

Software Download State - Failure Modes

•

Each LED can have four different states - ON, OFF, FAST BLINK and SLOW BLINK. All LEDs do not use all of the above states. Details are provided below.

LEDs During Normal (Idle) State

LED DESCRIPTION

WEB ON – Connected to internet

ARMED ON – Security system is armed

READY ON – Security system is disarmed and ready to arm

MESSAGE If Message Center is connected to system

Summary of Symphony LED Operation

OFF – not connected

FAST BLINK - either sending or receiving data

SLOW BLINK – connecting to server (BB) or dialing to RAS server (DU)

OFF – Security system is not armed

OFF – Security system is disarmed but not ready. Faults/troubles present

OFF - No new messages or memos

FAST BLINK - At least one new memo or message

If Message Center is not connected then it is unused.

LEDs During Software Downloading

LED DESCRIPTION

WEB ON – obtained IP address (via either DHCP client or static IP assignment) (BB)

or established link to RAS server (DU)

OFF – not connected

SLOW BLINK – connecting to server (BB) or dialing (DU)

ARMED ON – connected to server

OFF –

FAST BLINK – could not connect to server (no route or authentication failure)

SLOW BLINK – connecting to server

READY ON – successfully downloaded configuration data

FAST BLINK – could not download configuration data or if with ARMED FAST BLINK then it connected to server but failed authentication

OFF –

Summary of Symphony LED Operation (Cont'd)

LED DESCRIPTION

MESSAGE ON – erasing application code

SLOW BLINK – downloading application code

VERY SLOW BLINK – verifying CRC after successful code download

LED Operation When Software Download Fails

There are the following sequences providing the extra failure information:

1. CRC failure 1 (calculated CRC does not match CRC provided with binary)

WEB, ARMED, READY and MESSAGE – all FAST BLINK for 3 seconds,

•

following WEB, ARMED, READY and MESSAGE ON for 3 seconds and following

•

WEB, ARMED, READY and MESSAGE FAST BLINK for 3 seconds.

•

2. CRC failure 2 (calculated network CRC does not match CRC provided with binary)

WEB, ARMED, READY and MESSAGE – all FAST BLINK for 3 seconds,

•

following WEB, ARMED, READY and MESSAGE SLOW BLINK for 3 seconds and

•

following WEB, ARMED, READY and MESSAGE FAST BLINK for 3 seconds.

•

How to Access Symphony Setup Options

Setup allows you to adjust the touch screen contrast and/or adjust the Symphony speaker volume. You may also select the time interval that must pass prior to Symphony going into screen saver mode (screen goes blank). Additionally, you may enter the

User Setup

screen,

Advanced Setup

(maintenance mode) from the "Setup" screen by pressing the corresponding button.

How to Access Setup

Access the "Setup" features as follows:

ACTION SCREEN

1. From the "Home" screen, press the

SECURITY

displayed.

button. The "Arming" screen is

Symphony Setup

screen, or

Clean Screen

2. Press the "More Choices" screen is displayed.

3. Press the Choices" screen. The "Setup" screen is displayed.

MORE CHOICES

SETUP

button on the "More

button. The

Symphony Setup (cont'd)

How to Adjust the Touch Screen Contrast

You may adjust the touch screen contrast as follows:

If… Then…

you want to increase contrast press the slide bar above the current contrast

you want to decrease contrast press the slide bar below the current contrast

if another adjustment or selection is to be made

If no additional adjustment or selection is to be made

setting.

go to the corresponding paragraph in this section.

press the "Back" icon at the upper-right-hand corner of the "Setup" screen to return to the previous screen, or

press the "Home" icon in the upper left-hand corner of the "Setup" screen to return to your "Home" screen.

CONTRAST

SLIDEBAR

INDICATOR

AUI-011-V0

Touch Screen Contrast Control

How to Adjust the Volume

You may adjust the Symphony speaker volume by pressing your finger on the touch screen slide bar associated with the "Volume" scale and doing the following:

If… Then…

you want to increase volume press the slide bar above the current volume setting.

you want to decrease volume press the slide bar below the current volume setting.

SLIDEBAR

INDICATOR

Symphony Setup (Cont'd)

VOLUME

Symphony Volume Control

How to Select Screen Saver Activation Time

When Symphony is not armed and not active, it will automatically go into screen saver mode (display goes blank) after the selected blank display time has expired (unless never option is selected). To select the screen blank time, do the following:

ACTION SCREEN

1. Press the button. A pop-up window displaying the time period options is displayed.

Blank Display After:

"arrow"

AUI-019-V0

Symphony Setup (cont'd)

ACTION SCREEN

2. Select the time period option you want by pressing it. The pop-up window closes automatically and the selection is displayed in blue.

NOTE:

using the up/down "arrows" to scroll through the time period options.

3. Press either the "Home" or "Back" icon. A

Settings Changed!

displayed stating “

Progress! Please Wait…

Update is complete iCenter goes to the "Home" screen or "More Choices" screen depending on whether you pressed the "Home" or "Back" icon, respectively ("Home" screen shown).

Additional options can be viewed by

pop-up window is

ROOT UPDATE – In

” When the Root

How to Set the Time and Date

You can set the time and date from the

screen can be accessed by pressing the Time and Date bar located at the

Date

bottom of each Symphony screen. Pressing the Time and Date bar causes the

Time & Date

Since

•

screen, whenever Symphony checks in with the server (every 10 seconds) it will get the current GMT time. If the Symphony time differs from GMT by 10 seconds or more, the Symphony time will be reset. Additionally, Symphony will send time to Message center and the control panel every hour. This 1-hour timer starts on Symphony power-up.

screen to be displayed.

Sync With Network Clock

Set Time & Date

screen. The

is always selected on the

Set Time &

Set

Set Time & Date

Symphony Setup (Cont'd)

Daylight Savings Time is processed internal to the Symphony, since Symphony

•

gets GMT from the server. When Symphony adjusts for DST, the next time the 1-hour timer expires, the new value should be sent to the control panel.

IMPORTANT:

This means that the Symphony setting will override and overwrite the control panel time setting. That is, if the control panel is set to DST and adjusts but Symphony is not, upon the 1-hour timer expiration, the control panel will be updated to the current Symphony time that is not adjusted for DST.

From the chart, select the corresponding

Set Time & Date

screen, while referring to the Time Zones Settings

Time Zone

for the location of the Symphony by

pressing the “increase” or “decrease” arrow buttons.

From the

Set Time & Date

screen adjust either or both the time and date by pressing the “increase” or “decrease” arrow buttons as necessary until the proper month, day, year, hour, and minute are displayed.

INCREASE BUTTON (TYPICAL)

DECREASE BUTTON (TYPICAL)

BUTTON

CANCEL BUTTON

AUI-009-V0

Set Time & Date Screen

Symphony Setup (cont'd)

Time Zones

Using the chart below, select the time zone number corresponding to the location of the installation

Time Zone Settings

M Y

C D F

Y M

International Date Line

‡

†

International Date Line

− 7

− 8

TUU*VV*WX

− 1

− 2

NOPP*QRS

m h

+10

+10 30

KK*LL*MM*M†

m h

+ 5 30

+ 6

E*FF*GHII*

Standard Time = Universal Time + value from table

m h

+ 1

ZABCC*DD*

− 8 30

− 9

− 3

− 3 30

+11

+11 30

+ 6 30

+ 7

+ 2

+ 3

− 9 30

− 4

+12

+ 8

+ 3 30

−10

− 5

+13

+ 9

+ 4

‡

−11

−12

− 6

+14

+ 9 30

+ 4 30

+ 5

180

150E

120E

90E

60E

No Standard Time legally adopted

‡

30E

30W

60W

90W

Corrected to June 2000

STANDARD TIME ZONES

Time, is kept in some places

Zone boundaries are approximate

Daylight Saving Time (Summer Time),

usually one hour in advance of Standard

120W

150W

Compiled by HM Nautical Almanac Office

180

How to Calibrate the Touch Screen

Calibrate the touch screen as follows:

ACTION SCREEN

1. From the "Home" screen, press the

SECURITY

displayed.

2. From the "Arming" screen press the

CHOICES

is displayed.

button. The "Arming" screen is

button. The "More Choices" screen

Symphony Setup (Cont'd)

3. Press the Choices" screen. The "Setup" screen is displayed.

4. Press the the "Setup" screen. The "User Authorization" screen is displayed with the instructions "

Authorized Code

SETUP

ADVANCED SETUP

button on the "More

button on

Enter

Symphony Setup (cont'd)

ACTION SCREEN

5. Enter your “Master” code. The “Advanced Setup” screen is displayed.

6. Press the "Advanced Setup" menu screen. The "Diagnostics" screen is displayed.

Diagnostics

button on the

7. Begin the Touch Screen calibration from the "Diagnostics" screen by pressing the button. When the

Touch Screen Calibration

the displayed.

Within the you are asked to “

square displayed in the corner.

center of the square.

When this square is touched the

Screen Calibration Point.. Touch the center of the square.

Touch Screen Calibration

Calibrate

Touch the center of the

screen displays “

button is pressed,

Calibrate

screen is

screen

” Press the

Touch

”

Symphony Setup (Cont'd)

ACTION SCREEN

NOTE:

“

displayed in the center of the

Calibration

8. Press the center of the square.

Screen Calibration

“

the square

NOTE:

“

displayed in the center of the

Calibration

If no touch is made within 5 seconds,

No Touch Detected.. Try Again.

screen.

screen displays

Verifying Calibration.. Touch the center of

”.

If no touch is made within 5 seconds,

No Touch Detected.. Try Again.”

screen.

” is

Touch Screen

The Touch

Touch Screen

9. Press the center of the square. If touch screen calibration was successful,

CALIBRATION SUCCESSFUL

“

momentarily. You are then returned automatically to the "Diagnostics" screen.

If touch screen calibration was not successful,

Calibration Unsuccessful”

“

momentarily. You are then returned automatically to the first

Calibration

NOTE: You will progress through the

Screen Calibration

where you touch. To successfully calibrate the touch screen you must press the center of the box on each screen.

screen.

Touch Screen

screens regardless of

” is displayed

is displayed

Touch

Symphony Setup (cont'd)

ACTION SCREEN

NOTE:

“

displayed in the center of the

Calibration

If no touch is made within 5 seconds,

No Touch Detected.. Try Again.

screen.

” is

Touch Screen

Introduction to Maintaining Your System

Replacing Batteries In Wireless Sensors

Wireless sensors may not have been used in your security system.

If your system has wireless sensors, each wireless sensor in your system has a 9volt or 3-volt battery. The system detects a low battery in any wireless sensor, including smoke detectors, the optional personal emergency transmitter, and the optional portable wireless Keypad. (A low battery in a portable wireless Keypad is detected as soon as one of its keys is pressed, and the Keypad will display 00.)

Alkaline batteries provide a minimum of 1 year of operation, and in most units and applications, provide 2 to 4 years of service. Actual battery life will depend on the environment in which the sensor is used, the number of signals that the transmitter in the sensor has had to send, and the specific type of sensor. Factors such as humidity, high or low temperatures or large swings in temperature, may lead to the reduction of battery life in an installation. If you have a low battery in a wireless sensor, a low battery message is displayed on the Keypad.

Maintaining Your System

In addition, a battery-operated smoke detector with a low battery also emits a single "chirp" sound once every 20 to 30 seconds, identifying itself as the smoke detector with the weak battery. If you do not replace a smoke detector's low battery, the smoke detector may sound continuously, as if there were a fire alarm.

The low battery message comes on as a warning that battery replacement in indicated sensor(s) is due within 30 days. In the meantime, the sensor(s) causing the low battery indication is still fully operational.

Important:

Use only batteries recommended by your installer as replacement.

Silencing Low Battery Warning Tones at the Keypad

The warning tones can be silenced by performing an OFF sequence (code plus OFF key), but the low battery display remains on as a reminder that you have a low battery condition in one or more of your sensors. When you replace the battery, the sensor sends a "good battery" signal to the panel as soon as the sensor is activated (opening/closing of door, window, etc.), causing the low battery display to turn off. If the sensor is not activated, the display automatically clears within 1 hour.

Maintaining Your System (cont'd)

How to Clean your Symphony

IMPORTANT:

Do not use an abrasive cleaning agent or abrasive cloth when

cleaning your Symphony or damage to the touch screen may occur.

Clean Symphony as follows:

ACTION SCREEN

1. From the "Home" screen, press the

SECURITY

displayed.

2. Press the "More Choices" screen is displayed.

button. The "Arming" screen is

MORE CHOICES

button. The

3. Press the Choices" screen. The "Setup" screen is displayed.

SETUP

button on the "More

Maintaining Your System (Cont'd)

ACTION SCREEN

4. Press the window indicating “

disabled so that you may wipe the screen clean. Please use a damp, soft cloth. DO NOT use any liquids, sprays, or ammoniabased cleansers. Press CONTINUE to disable touchscreen.

When the

Touch Screen Disabled for ➙ 30 Seconds

“

During these 30 seconds the touch screen should be wiped clean of fingerprints using a mild soap solution and a soft cloth. When the counter reaches zero, the window automatically closes and the touch screen is active.

NOTE:

the screen, spray it on cloth, then wipe surface area.

CLEAN SCREEN

Touch Screen will be

Continue

Do not spray cleaning agent directly on

button is pressed the

button. A

”.

Routine Care

Treat the components of your security system as you would any other electrical

•

equipment. Do not slam sensor-protected doors or windows. Keep dust from accumulating on the Keypad and all protective sensors,

•

particularly on motion sensors and smoke detectors.

The Keypad and sensors should be cleaned carefully with a dry soft cloth.

Do not

spray water or any other fluid on the units.

Maintaining Your System (cont'd)

Glossary

The following terms are used throughout the guide.

Aux CID On/Off :

A Message Center feature that causes Caller ID information to

be announced at the auxiliary speaker.

Aux Volume:

A Message Center feature that lets you adjust the auxiliary speaker volume: 1 = low; 2 = medium; 3 = high. Notice that the Keypad volume adjustment is described in the instructions included with the Keypad.

Arm/Disarm:

“Armed” simply means that the burglary portion of your system is turned ON and is in a state of readiness. “Disarmed” means that the burglary system is turned OFF, and must be rearmed to become operational. However, even in a “disarmed” state, “emergency” and “fire” portions of your system are still operational.

Bypass:

To disarm a specific area of burglary protection while leaving other areas

operational.

Caller ID:

A service of the telephone company that lets you see or hear the name and phone number of a caller before you pick up the phone. You must subscribe to this service to activate certain Message Center features.

Caller ID Log

: A Message Center feature that lets you view the Caller ID

information for calls received.

Call Screening

: A Message Center feature that lets you “listen-in” while a caller leaves a message. The caller cannot hear you. You then have the option of answering the call or letting the system record a message. See also “Hands Free.”

CID Display On/Off

: A feature that causes Caller ID information to be displayed

at Message Center Keypads.

Common Mailbox:

Day/Night Zone

A mailbox to which all users have access.

: An area of protection whose violation causes a trouble indication

during the disarmed (DAY) mode and an alarm during the armed (NIGHT) mode.

Delay Zone:

An area of protection containing doors most frequently used to enter or exit (typically, a front door, back door, or door from the garage into the building). The delay zone allows sufficient time for authorized entry or exit without causing an alarm. Consult your installer for the entry and exit delay times that have been set for your system during installation and record them on the separate sheet provided in this guide.

Distinctive Ring:

A Message Center feature that lets you assign the number of short rings the phone will make when incoming calls from a particular number are received.

Glossary (Cont'd)

Erase

You can delete messages, memos, phone numbers, and users.

Exit:

Greeting

Hands Free

speaker for listening in to calls.

Keypad:

to those on telephones or calculators. These keys control the arming or disarming of the system, and perform other functions that were previously described in this manual.

Keypad CID On/Off:

at Message Center Keypads.

Last Number Redial:

Mailbox

system provides 4 mailboxes (numbered 1-4). Each family member can be assigned access to any number of mailboxes.

: A Message Center function that deletes the selected item from the system.

A function that ends your Message Center session by pressing the [9] key.

: See “Outgoing Messages.”

: A call-screening feature that describes the use of the Keypad or

This is the area on your Keypad containing numbered pushbuttons similar

A feature that causes Caller ID information to be announced

: A place where messages and memos are stored in Message Center. The

Master Code:

except unattended downloading (installer only). See also “User Code.

Memory Dial:

previously programmed into the system.

Memory Location:

is identified by a 2-digit location number (01-15).

Memo:

Menu:

Message:

message playback, oldest messages are announced first. See also “New Messages” and “Saved Messages.”

Message Beeps:

dial tone when you pick up a phone if there are messages waiting.

New Messages:

“message” LED at the Message Center Keypad to flash.

A message recorded for another user.

A collection of voice prompts announced after certain keys are pressed.

A 4-digit code that gives users access to all of the system’s functions,

A feature that lets you dial a phone number that has been

A storage place for phone numbers up to 16 digits, where each

A recording left by a caller in one of the assigned mailboxes. During

A Message Center feature that causes the system to beep over the

A message(s) that have not yet been listened to; causes the yellow

Outgoing Message (OGM):

when Message Center answers a call.

A pre-recorded greeting that is announced to callers

Out-of-Area Number:

Glossary (Cont'd)

Phone numbers originating from a different area code.

Partition:

affecting other zones or users.

location.

Privacy Mode:

answer all calls. If Privacy mode is “on,” all telephone ringers are turned off for 8 hours, or until Privacy mode is turned off.

Privacy Override:

override the Privacy feature if it is on. Phones ring when calls are received from the programmed phone numbers.

Private Number:

ID information.

Quick Access Key:

the key rather than having to enter your user code first.

Repeat:

Repeat Dialing:

started, Message Center continues to redial the number once per minute for 30 minutes. When the dialed number is available, your security system Keypad rings, alerting you to pick up the phone and continue with your call.

An independent group of zones that can be armed and disarmed without

A function that lets you display the previous message or memory

A feature that turns off the telephone ringers and lets the system

A feature that lets you set specific numbers to automatically

An unlisted phone number. These numbers do not display Caller

A programmed key that lets you access the system by pressing

A function that replays a message.

A feature that automatically redials a busy phone number. Once

Ring Answer Count:

that occur before the system answers incoming calls.

Save:

Saved Message:

user.

System Time:

Toll Saver:

number of rings if you have new messages/memos. This gives you the option of hanging up before incurring toll charges.

Unattended Download:

from a computer located at a remote office.

User:

User Code:

Symphony FA800KP, FA850KP User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual