Symmetry RDV3610ETR, RDV3611ETR Operation & Installation Manual

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This appliance shall be installed in accordance with:

• Manufacturer’s Installation Instructions

• Current AS/NZS 3000 & AS/NZS 5601

• Local Regulations and Municipal Building Codes

This appliance must be installed, serviced and repaired by an Authorised Person.

SYMMETRY

Gas Log Flame Fire

Operation / Installation Manual

MODELS: RDV3610ETR, RDV3611ETR

All Rinnai gas products

are A.G.A. certified.

Rinnai Australia i Operation & Installation Manual

Congratulations on the purchase of your

Symmetry Heater.

We trust you will have many years of enjoyment from your appliance.

THIS MANUAL CONTAINS IMPORTANT INFORMATION. FOR SAFETY PLEASE

READ CAREFULLY BEFORE PROCEEDING WITH ASSEMBLY, INSTALLATION

AND OPERATION OF YOUR NEW FLAME FIRE AND GAIN A FULL

UNDERSTANDING OF THE APPLIANCE.

Rinnai Australia ii Operation & Installation Manual

INSTALLATION REQUIREMENTS

This heater must be installed by an authorised person. The insta llation must conform to local regulations. The installation must also comply with the instructions supplied by Rinnai. Service and removal must be carried out by an author i sed pe rso n . DO NOT modify this appliance.

The Rinnai Symmetry

has been certified by the Australian Gas Association.

The AGA Certification Number is shown on the appliance dataplate.

No parts or functions should be modified or permanently removed from the heater.

Please keep these instructions in a safe place for future reference.

CARTON CONTENTS

For RDV3610ETR check you have the following:

For RDV3611ETR Check you have the following:

Carton 1

Carton 2

1 x Rinnai ‘Symmetry’

Heater. 1 x Surround (attached with 4 black screws). 1 x Operation and Installation Manual. 1 x Artificial Log Set / Burn Media (Inside appliance). 1 x Mesh Safety Guard. 2 x Lintel Spacers (attached with 4 x 8g x 8mm long self tapping pan head screws. 4 x securing brackets with 16 x 8g x 8mm long self tapping pan head screws. 1 x RF Combination Remote and Thermostatic Control with wall mount and securing screws. 2 x ‘AA’ Batteries. 1 x Flue Baffle with 2 x 8g x 8mm long self tapping pan head screws.

1 x Rinnai ‘Symmetry’

Heater. 1 x Operation and Installation Manual. 1 x Artificial Log Set / Burn Media (Inside appliance). 2 x Lintel Spacers (attached with 4 x 8g x 8mm long self tapping pan head screws. 4 x securing brackets with 16 x 8g x 8mm long self tapping pan head screws. 1 x RF Combination Remote and Thermostatic Control with wall mount and securing screws. 2 x ‘AA’ Batteries. 1 x Flue Baffle with 2 x 8g x 8mm long self tapping pan head screws. 1 x Pack4 x 8g x 8mm long self tapping pan head screws (for outer surround). 1 x Cladding support bracket.

1 x Outer Surround 1 x Front Fascia 1 x Inner Frame 1 x Screw Pack 12 pcs 8g x 3/8” Black 1 x Mesh Safety Guard 1 x Manual Switch Blanking Label (when usin g

Square Fascia Models only)

1 x RJ45 Extension Cable (For use with Square Fascia Models only)

CERTIFICATION

Rinnai Australia iii Operation & Installation Manual

INSTALLATION REQUIREMENTS........................................................................................................... ii

CARTON CONTENTS ............................................................................................................................... ii

CERTIFICATION........................................................................................................................................ ii

INSTALLATION RECORD......................................................................................................................... 1

ABOUT YOUR HEATER............................................................................................................................ 2

FRONT LAYOUT ......................................................... .......................................... ................................................ 2

SAFETY ..................................................................................................................................................... 4

SAFETY DEVICES ................................................................................................................................................ 7

ABOUT YOUR CONTROLLER ................................................................................................................. 8

TO TURN YOUR HEATER ON.............................................................................................................................. 8

FLAME HEIGHT & FAN SPEED SETTINGS......................................................................................................... 8

TO TURN YOUR HEATER OFF............................................................................................................................ 8

INTERRUPTION TO ELECTRICITY OR GAS SUPPLY DURING OPERATION .................................................. 8

RESTART PROCEDURE AFTER INTERRUPTION TO ELECTRICITY SUPPLY................................................ 8

RESTART PROCEDURE AFTER INTERRUPTION TO GAS SUPPLY................................................................ 8

REMOTE / THERMOSTAT CONTROL .....................................................................................................9

DISPLAY LAYOUT & FEATURES......................................................................................................................... 9

BUTTON LAYOUT & FEATURES ......................... ... ... ... .... ... ... .......................................... ... .... ... ... ... ................... 9

REMOTE CONTROLLER - BATTERY INSTALLATION...................................................................................... 10

REMOTE CONTROLLER - SYNCHRONISATION.............................................................................................. 10

REMOTE CONTROLLER - MANUAL OPERATION............................................................................................10

REMOTE CONTROLLER - AUTOMATIC OPERATION...................................................................................... 11

WIRELESS CONTROLLER / THERMOSTAT ..................................................................................................... 12

TO TURN YOUR HEATER ON WITH REMOTE / THERMOSTATIC CONTROL............................................... 14

MODES OF OPERATION.................................................................................................................................... 14

PROGRAMMING OF PROGRAM MODES ......................................................................................................... 16

CUSTOMER INFORMATION - OPERATION.......................................................................................... 18

MODES OF OPERATION.................................................................................................................................... 18

TO TURN REMOTE ‘ON’ or ‘OFF’....................................................................................................................... 18

MANUAL TEMPERATURE MODE...................................................................................................................... 18

AUTOMATIC TIMER MODE................................................................................................................................ 18

FLAME MODE ..................................................................................................................................................... 18

MANUALLY OVERRIDING THE SET PROGRAM .............................................................................................. 18

PROGRAM MODES ............. .... ... ... ... .......................................... .......................................... .............................. 18

FLAME HEIGHT AND FAN SPEED..................................................................................................................... 18

FLASHING SMALL FLAME SYMBOL ‘ON’ ......................................................................................................... 18

HOW TO OPERATE YOUR HEATER..................................................................................................... 19

TO BEGIN PROGRAMMING............................................................................................................................... 19

MANUAL SWITCH MODE................................................................................................................................... 21

LOSS OF REMOTE CONTROL FUNCTION....................................................................................................... 21

TO REGAIN REMOTE CONTROL ...................................................................................................................... 21

GAS SUPPLY DISRUPTION....................................................... .... ... ... ... .... ... ... ... .............................................. 21

POWER DISRUPTION ........................................................................................................................................ 21

CARE AND MAINTENANCE................................................................................................................... 22

GENERAL OPERATION CHARACTERISTICS .................................................................................................. 22

SERVICE ............................................................................................................................................................. 22

TROUBLE SHOOTING............................................................................................................................ 23

TROUBLE SHOOTING CHECKLIST.................. ... ... ... .......................................... ... .... ... ... ... .... .......................... 23

ABNORMAL FLAME PATTERN.......................................................................................................................... 23

TABLE OF CONTENTS - INSTALLATION ............................................................................................. 24

CONTACT INFORMATION........................................................................................................44

TABLE OF CONTENTS - OPERATION

Rinnai Australia 1 Operation & Installation Manual

INSTALLATION RECORD

INSTALLERS / GAS FITTERS DETAILS

Installers Name: _______________________________________________________________________ Company Name: _______________________________________________________________________ Company Address: _______________________________________________________________________

_______________________________________________________________________ _______________________________________________________________________

Company Contact Details Telephone: _______________________________________________________________________ Mobile Phone: _______________________________________________________________________

Certificate of Compliance / Certification Number: _________________________________________________

Authorised Persons - Licence Number: ____________ ____________________________________________ Installers Signature: _______________________________________________________________________ Installation Date: _______________________________________________________________________

APPLIANCE DETAILS

Model Number: _______________________________________________________________________ Serial Number: _______________________________________________________________________ Installation Address: _______________________________________________________________________

_______________________________________________________________________ _______________________________________________________________________ _______________________________________________________________________

Rinnai Australia 2 Operation & Installation Manual

ABOUT YOUR HEATER

RDV-3610ETR / RDV-3611ETR (N/L)

FRONT LAYOUT

Bevelled Fascia Square Fascia

Cladding support bracket fitted to RDV3611ETR models Only!

RJ45 Connector

Typical

places

3a2a

1b 3b

4a 4a

RDV3611ETR RDV3610ETR

Bevelled Fascia

Square Fascia

9 1110 4a

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ABOUT YOUR HEATER

Exchanging an existing Bevelled Fascia with a Square Fascia

Unit Features

Bevelled Fascia Mesh Dress Guard

Manual Control Switch Panel

(Removal by qualified persons Only!)

Square Fascia Mesh Dress Guard Frame Lintel Stand-Off Brackets

Bevelled Fascia Mesh Dress Guard Frame LED Power Indicator

Square Fascia Mesh Dress Guard Remote Sensor Receiver

Bevelled Fascia Surround ‘ON’ / ‘OFF’ Button

Square Fascia Surround

Cladding Support Bracket

(Fitted to RDV3611ETR Models Only!)

Bevelled Fascia Manual Control Switch

Flame Increase / Flame Decrease

(Square Fascia Models Only!)

Square Fascia Manual Control Switch

Bevelled Fascia Manual Control Switch Cover

(For use with Square Fascia Models)

Glass Panel Assembly

RJ45 Extension Cable

(For use with Square Fascia Models and is to be installed by qualified persons Only!)

Lower Horizontal Cover Panel

(Removal by qualified persons Only!)

Wiring inside this appliance may be at 240V potential.Qualified persons only must carry out the exchange.

Power must be turned off to the appliance and the appliance electrically isolated. Failing to electrically isolate the appliance increas es the risk of electric shock from exposed wiring

and circuitry when cover panels are removed. DO NOT leave the appliance unattended when power is connected and the panels are removed.

WARNING

CAUTION

Rinnai Australia 4 Operation & Installation Manual

SAFETY

• Failure to comply with these instructions could result in a fire or explosion, which could cause serious injury, death or property damage.

• Improper installation, adjustments, service or maintenance can cause serious injury, death or property damage. Such work must be performed by an authorised person.

• The appliance must be installed in accordance with the local gas and electrical authority regulations.

• Flue terminal must always vent directly to outdoors.

• DO NOT extend the flue vertically or horizontally in ways other tha n prescribed in the applia nce manufacturers’s installation instructions.

• For information on gas consumption, see data plate on the appliance.

• This appliance must not be installed where curtains or other combustible materials could come into contact with it. In some cases curtains may need restraining.

• WARNING: This heater must not be used if the glass panel is damaged.

• Minimum clearances during operation as follows:

• Heat emanating from the front of this heater may over time affect the appearance of some materials used for flooring such as carpet, vinyl, cork or timber. This effect may be amplified if the air in the room contains cooking vapours or cigarette smoke. To avoid this possibility, it is recommended that a mat be placed in front of the a ppliance , extend ing at least 750 mm in front of the air outlet.

• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

• Young Children must be supervised when in the vicinity of this heater while it is in operation.

• The Mesh Dress Guard MUST be fitted to this appliance to r educe the risk injury from burns an d no part of it should be permanently removed.

• For protection of young children or the infirm a secondary guard is required.

WARNING

On heat sensitive

surfaces provide

protective matting

to at least 750mm

Non-combustible

cladding MUST be provided for

RDV3610ETR installations.

NOT required on

RDV3611ETR installations.

Rinnai Australia 5 Operation & Installation Manual

SAFETY

Unpack the heater and check for damage. DO NOT INSTALL DAMAGED HEATER. If the heater is damaged, contact your supplier for advice. Before installing the heater, check the label for the correct gas type (refer rating plate, inside the appliance).

Remove shipping clamps on bottom edge of appliance before attempting to lift heater.

Refer to local gas authority for confirmation of the gas type if you are in doubt.

• If the supply cord is damaged or requires replacing, it must be replaced by the ma nufacturer o r the manufacturer's agent or similarly qualified person in order to avoid a hazard.

• Heater must not be located immediately below a power socket outlet.

• DO NOT connect to an LPG Gas cylinder indoors.

• A dedicated 240 V earthed 10 Amp power point must be used with this appliance.

• The appliance is not intended for use by young children or infirm persons without super vision.

• DO NOT modify this appliance. Modifying from original specifications may create a dangerous situation and will void your warranty.

• Only the flue components specified by Rinnai must be used.

WARNING

Rinnai Australia 6 Operation & Installation Manual

SAFETY

The appliance is not intended for use by young children or infirm persons without supervision.

Young children should always be supervised to ensure that they DO NOT play with the appliance.

DO NOT allow children or elderly persons to sleep in the warm air discharge from the heater.

DO NOT sit or lean against the heater.

DO NOT post or allow children to post articles into the louvres of the heater.

DO NOT cover or place articles on this heater. DO NOT place articles in front of the louvres.

DO NOT operate / install this heater in areas where painting is taking place, or in places such as hairdressing salons, where there may be fluff and dust, and where aerosols are used.

DO NOT place articles on or against this appliance. DO NOT use or store flammable materials near this

appliance. Keep flammable materials away from heater.

Combustible materials must not be placed where the heater could ignite them.

DO NOT spray aerosols in the vicinity of this appliance while it is in operation.

Most aerosols contain butane gas which can be a heater hazard if used near this heater when it is in use.

Snow Areas - in areas subject to heavy snowfall, keep snow clear of flue terminal at all times.

Keep flammable materials, trees shrubs etc. away from the flue terminal.

Rinnai Australia 7 Operation & Installation Manual

SAFETY

A dedicated 240V earthed 10 Amp power point must be used with this appliance.

DO NOT use power boards or double adaptors to operate this appliance. Heater MUST NOT be located below a power socket-outlet.

DO NOT place containers of liquid on top of the heater. Water spillage can cause extensive damage to the appliance and create an electrocution hazard.

DO NOT place articles on or against this appliance.

Turn the heater ‘OFF’ after use. DO NOT unplug the heater while it is in operation

or while the fan is still cycling. Heat emanating from the front of the appliance may

over time affect the appearance of some materials used for flooring such as carpet, vinyl, cork or timber. This effect may be amplified if the air in the room contains cooking vapours or cigarette smoke. To avoid this possibility, it is recommended that a mat be placed in front of the appliance, extending at least 750 mm in front of the heater.

When the heater is operated for the first time or after long periods of non use a slight odour may be emitted, this is normal. However if odours persist switch ‘OFF’ the appliance and contact Rinnai.

SAFETY DEVICES

• Over Heat Switches

When the heater gets too hot during operation (for example when air outlet louvres are blocked) these devices turn the gas off automatically and allow the heater to restart when cooled down.

• Electrical Fuse

The electrical circuits are protected by a fuse.

• Flame Failure Sensing System

This device automatically cuts off the gas supply to the heater in the event of a flame failure.

• Power Failure

In the event of a power failure or power cut, the gas valves will automatically close. The remote control/ thermostat will restart the appliance at the next programmed time period.

AT LEA S T 750 mm

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ABOUT YOUR CONTROLLER

TO TURN YOUR HEATER ON

The 'Push Button Control Panel' is located at the top left edge of the heater. Step 1. Press ‘ON’/‘OFF’ button once.

The electronic ignition sparker will be able to be heard.

Step 2. The electronic ignition stops when

the pilot flame has been established, the main burner then ignites off the pilot and is automatically preset to Stage 7 High Flame. The blue LED Power

Indicator, will be constantly illuminated indicating heater is in operation.

Step 3. Flame height may be adjusted after

1 minute of operation. To change the burner and fan settings press

to increase flame height and

to decrease flame height.

FLAME HEIGHT & FAN SPEED SETTINGS

TO TURN YOUR HEATER OFF

To turn the heater 'OFF' press the 'ON'/'OFF' Button once. The blue LED Power Indicator , will extinguish to indicate that the appliance has returned to the in OFF condition.

INTERRUPTION TO ELECTRICITY OR GAS SUPPLY DURING OPERATION

Interruption to the power or gas supply will turn your heater off. Restart will be required This is a safety feature designed to ensure that un-attended starts do not occur.

RESTART PROCEDURE AFTER INTERRUPTION TO ELECTRICITY SUPPLY

To restart your heater once power has been restored follow the steps for “TO TURN YOUR HEATER ON” above.

RESTART PROCEDURE AFTER INTERRUPTION TO GAS SUPPLY

The instant gas supply is interrupted the heater will attempt re-ignition for a period of 60 seconds. If the heater has not re-lit after 60 seconds the gas control will go to 'Gas Lock-out'. The convection fan will remain

on for 4 minutes to cool the appliance. To restart your heater once gas has been restored: Step 1. Ensure gas supply has been re-established to heater.

Step 2. To re-set the gas control turn 'OFF' the heater by pressing 'ON/OFF' button once. Step 3. In rapid succession Press button , 3 times. (Turn 'ON', then 'OFF', then 'ON' again), within a 5 second

period.

BEFORE PROCEEDING ENSURE THE GAS AND ELECTRICITY ARE TURNED ON. When the heater is in the OFF condition (the power supply connected and switched ON but the

heater turned OFF) the Power Indicator will be extinguished, this is normal.

The relationship between the flame height and fan speed are preset and can not be independently adjusted.

FLAME HEIGHT1234567

FAN SPEED HIGH LOW LOW LOW HIGH HIGH HIGH

When the heater is in the OFF/STANDBY condition (power supply c onnected and switched ON) the blue LED Power Indicator will be extinguished. This is normal.

NOTE

Control for square fronted fascia

Control for bevel fronted fascia

NOTE

Rinnai Australia 9 Operation & Installation Manual

REMOTE / THERMOSTAT CONTROL

For further enhanced comfort and convenience the Symmetry heater can be both remotely and thermostatically controlled through the use of a wireless wall mountable controller / thermostat.

The wireless controller / thermostat is an optional extra available through your Rinnai stockist.

DISPLAY LAYOUT & FEATURES

BUTTON LAYOUT & FEATURES

Time of day with ‘AM’ or ‘PM’ display

Displays time of the day in hours and minutes, ‘AM’ or ‘PM’. The time is displayed when the thermostat is ‘ON’ or ‘OFF’.

Day of the week Displays the current day of the week.

The day is displayed when the thermostat is ‘ON’ or ‘OFF’.

Current Room temperature display

Displays the current temperature. The temperature range is 7°C - 32°C.

Setting Temperature with ‘SET’ display

When the thermostat is ‘ON’, the programmed (set) temperature will be displayed.

Transmit indicator Indicates that the thermostat is transmitting to the receiver,

the symbol will appear on the LCD for 1 sec.

Battery Low indicator Indicates when the battery power is below an acceptable

level.

Automatic mode indicator Indicates if the thermostat is in automatic mode. Program mode indicator Indicates that the thermostat is in programming mode.

Manual mode indicator Indicates if the thermostat is in manual mode.

Setting ‘UP’ Button Increase hours, minutes, day or temperature.

‘OK’

Button Accepts the current function and advances to the next

function.

‘PWR’ (Power) Button Switches the thermostat ‘ON’ and ‘OFF’. To turn ‘ON’ press

and release the ‘PWR’ and ‘OK’ Buttons at the same time this will turn the thermostat ‘ON’ to the most recently programmed working mode.

‘A/M’ Button Toggles between automatic, manual and flame mode. ‘T’ (Time) Button Initiates time and day of the week pr ogramming (must press

and hold for 2 or more seconds when the thermostat is ‘OFF’).

Setting ‘DOWN’ Button Decrease hours, minutes, day or temperature. ‘P’ (Program) Button Initiates the programming mode (must press and hold for 2 or

more seconds when the thermostat is ‘OFF’).

Flame Indicator Indicates the flame setting.

The Flame symbol graphically indicates which of the 7 graduated settings between Low and High flame when the burner is on.

In AUTO or MANUAL temperature mode, if the burner is OFF due to room temperature being reached the symbol will modulate UP and DOWN. This is to indicate that the unit is still ON even though there are no flames visible in the appliance.

A/M PWRTP

DOWN

A/M PWRTP

DOWN

14 15

13 12

Rinnai Australia 10 Operation & Installation Manual

REMOTE / THERMOSTAT CONTROL

REMOTE CONTROLLER - BATTERY INSTALLATION

Carefully remove the battery compartment cover panel from the rear of your controller hand-set and insert the two AA batteries supplied ensuring that '+' and '-' polarity is correct. After installing the batteries your remote control will display an 'Initial Set-up Screen' with the current room temperature in °C, a default time setting of and the default day of the week set to ‘MO’

- Monday.

REMOTE CONTROLLER - SYNCHRONISATION.

REMOTE CONTROLLER - MANUAL OPERATION Turning ‘ON’

Step 1). Press ‘ON’/‘OFF’ button of the Push Button Control Panel once the Power Indicator LED , will

illuminate blue.

Step 2).Press both the ‘OK’ and ‘PWR’ buttons on the controller at the same time. Operational control is now

transferred to the controller, the heater operation is then dependant on the controller mode as follows: In Manual Mode - Unless the set temperature is above that of the room temperature the heater will not

ignite and the power Indicator LED will illuminate to indicate that the heater is in Controller Standby mode. Raising the set temperature above that of the room temperature will start heater operation and the Power Indicator LED , will change from red to blue.

Turning ‘OFF’

Step 1). To place heater into controller standby press the ‘PWR’ button once. The heater will go into ‘Standby’

mode and the power Indicator LED will illuminate.

Step 2).To turn the heater 'OFF' press the 'ON'/'OFF' Button twice. The Power Indicator LED , will be

extinguished to indicate that the appliance has returned to the OFF condition.

Changing the temperature

The Symmetry has temperature increments of 1° which can be changed using the ‘UP’ and ‘DOWN’ buttons. The temperature control range is 7 - 32°C

When batteries are changed all settings other than synchronisation are lost and the controller will revert back to the 'Initial set -up screen'.

Before proceeding with synchronisation ensure that the gas and electricity are connected. Synchronisation must be carried out when a new controller has been purchased. Two controllers CAN NOT be used at the same time! The heater will not respond the controller until synchronisation has been carried out.

Synchronisation of Controller and The Heater

Step 1).Turn the power off at the power point for a minimum of 30 seconds,

synchronisation will not be possible unless the minimum 30 seconds has been observed.

Step 2).Ensure the remote control is turned OFF, to turn OFF press and release the ‘PWR’

button once.

Step 3).Turn the power ON at the power point, the blue power operation indicator on the

push button control panel will flash once. The controller can now be synchronised with the heater.

Synchronisation MUST BE performed within 30 seconds of the power being turned ON, if more than 30 seconds has elapsed repeat steps 1 through 3.

Step 4).On the controller in quick succession press the following sequence of buttons: ‘P’ > ‘T’ > ‘T’ > ‘UP’

The LCD display will show ‘L/C’ (Learn Code) for 2 seconds then return to the normal ‘OFF’ state display. The blue power operation indicator on the push button control panel will flash once to indicate that synchronisation has been accepted.

To restore factory default settings

With the thermostat ‘OFF’, press the following sequence of buttons ‘P’ > ‘T’ > ‘T’ > ‘DOWN’.

NOTE

Square

Fascia

Bevelled

Fascia

NOTE

Rinnai Australia 11 Operation & Installation Manual

REMOTE / THERMOSTAT CONTROL

Change between Celsius - °C and Fahrenheit - °F

The thermostat temperature display can be set to °C or °F. The default is °C. With the controller ‘OFF’, press the following sequence of buttons: ‘P’ > ‘T’ > ‘T’ ‘A/M’ to toggle between °C or °F.

Change between manual, automatic and flame modes

Press and release the ‘A/M’ button. The unit first lights the pilot and then after a short period switches to the ‘HIGH’ flame setting. To turn ‘OFF’ press and release the ‘PWR’ button once.

REMOTE CONTROLLER - AUTOMATIC OPERATION Setting the Current Time and Day of the Week

Step 1. With the controller ‘OFF’, press and hold the ‘T’ button for approximately 2 seconds. ‘TIME’

‘HOUR’ and ‘AM or PM’ will flash.

Step 2. To select the hour push the

‘UP’ button or ‘DOWN’ button until the desired hour is chosen, note

that AM or PM is chosen by cycling through the 12 hour range.

Step 3. Press the ‘OK’ button to enter the selected hour and AM or PM. ‘TIME’ + ‘MINUTES’ + ‘AM or PM’

will flash.

Step 4. To select the minutes push the ‘UP’ button or

‘DOWN’ button until the desired minutes are

chosen.

Step 5. Press the ‘OK’ button to enter selected minu tes, One of the days SU, MO, TU , WE, TH, FR or SA

will flash.

Step 6. To select the hour push the

‘UP’ button or ‘DOWN’ button until the desired day is chosen.

Step 7. Press the ‘OK’ button to enter the selected day and to complete time and day setup.

If no buttons are pressed within 10 seconds the display will revert back to 'Initial Set-Up Screen' retaining the last entered setting.

A/M PWRTP

DOWN

A/M PWR

DOWN

A/M PWRTP

DOWN

A/M PWR

TP A/M PWRTP

DOWN

A/M PWRTP

DOWN

STEP 1 STEP 2

STEP 3

NOTE

A/M PWRTP

DOWN

A/M P WRTP

DOWN

A/M PWRTP

DOWN

A/M P WR

TP A/M PWRTP

DOWN

A/M P WRTP

DOWN

STEP 5

A/M PWRTP

DOWN

A/M PWR

STEP 4

STEP 6

STEP 7

Rinnai Australia 12 Operation & Installation Manual

REMOTE / THERMOSTAT CONTROL

To adjust time for Daylight Saving time

To adjust time or to adjust for daylight savings follow Steps 1 and 2 then press ‘OK’

button , three times to

keep the minutes and the current day.

WIRELESS CONTROLLER / THERMOSTAT

The wireless controller is designed to be wall mounted on a bracket, (bracket supplied with the controller), within 20m of the heater.

The controller houses the thermostat which senses room temperature and communicates back to the Symmetry heater via Radio Frequency.

When changing batteries all settings will be lost and the controller will revert back to the 'Initial setup screen'. Re-setting of time, date and programming will be necessary.

The ideal position for the controller is:

• Away from possible drafts in the room.

• Away from direct sunlight.

• Suitable distance away from the heater (not exceeding 20 metres).

• Ideally 1.5 m from the floor (approximately at chest height).

Controller Specifications

• Battery: 2 x AA batteries.

• Battery Life: Approximately 12 months.

• Dimensions: Height: 140 mm, Width: 80 mm, Depth: 20 mm.

Additional information about Remote Thermostat Control Buttons

Transmit Indicator

Indicates the thermostat is transmitting to the receiver, the symbol with appear on the LCD for 1 second.

Battery Indicator

This symbol will flash when batteries need replacing. The thermostat will remain functional for approximately 5 days before shutting ‘off’. Re-programming of the controller will be required after battery replacement.

Temperature Display

Displays current temperature. °C is the default but °F is available. The temperature range is 7°C - 32°C (45°F - 90°F).

Room Indicator or Set Indicator

When the thermostat is ‘ON’ the programmed (set) temperature and the room temperature will be displayed. When the Flame mode is ‘ON’ the Flame setting F7 to F1 will be displayed.

PWR + OK

Switches the thermostat ‘ON’ and ‘OFF’. If thermostat is ‘OFF’, pressing and releasing the ‘PWR’ + ‘OK’ button will turn the thermostat on to the most recently selected working mode.

T (Time)

Initiates the time and day of week programming, press and hold for 2 seconds.

UP, DOWN & OK

‘UP’ increase hours, minutes, day or temperature ‘OK’, accepts the current function and advances to the next function, ‘DOWN’, decrease hours, minutes, day or temperature.

P (Program)

Initiates the programming mode, press and hold for 2 seconds.

NOTE

A/M PWRTP

DOWN

A/M TP

DOWN

A/M PWRTP

DOWN

A/M PWROKP

DOWN

A/M PWRTP

DOWN

A/M PWRTP

DOWN

A/M PWR

DOWN

Rinnai Australia 13 Operation & Installation Manual

REMOTE / THERMOSTAT CONTROL

Additional information about Remote Thermostat Control Operation

Character Diagnostic Check. To check the display characters on the remote control turn the controller 'off' by pressing the 'PWR' button then press P - T - T - OK in rapid succession.

The remote will then commence automatically cycling through all the display characters, finally displaying the full screen as shown below.

This process takes approximately 20 seconds and does not affect any progr amming.

If any of the characters are not displayed contact your Rinnai sto ckist for a replacement controller. The Fan and Snowflake symbols displayed are not utilized in the operation of the Symmetry heater.

A/M PWRTP

DOWN

A/M PWR

DOWN

A/M PWRTP

DOWN

A/M

DOWN

A/M PWRTP

DOWN

1 2 3

NOTE

Rinnai Australia 14 Operation & Installation Manual

REMOTE / THERMOSTATIC CONTROLLED OPERATION

TO TURN YOUR HEATER ON WITH REMOTE / THERMOSTATIC CONTROL

MODES OF OPERATION To Turn Remote ‘ON’ or ‘OFF’

Step 1. To turn ‘ON’ - press and release the ‘OK’ button and ‘PWR’ button at the same time. The

display will now include the setting temperature and the mode of operation.

Step 2. To turn ‘OFF’ - press the ‘PWR’

button only.

Manual Temperature Mode

• Temperature can be set at any level.

• T ime and day of week does not need to be programmed to operate.

Step 1. With the controller turned ‘ON’, press and release the ‘A/M’ button until the word ‘MANUAL’

appears on the LCD.

Step 2. Press the

‘UP’ button or ‘DOWN’ button to increase or decrease the temperature in increme nts

of 1°C.

BEFORE PROCEEDING ENSURE THE GAS AND ELECTRICITY ARE TURNED ON.

Before remote / thermostatic control can be used the heater must be taken out of the OFF/ STANDBY condition (supply connected and switched ON but the heater turned OFF), do this as follows:

Press ‘ON’/‘OFF’ button once the electronic ignition sparker will be able to be heard.

The electronic ignition stops when the pilot flame has been established. The main burner then ignites off the pilot. Once the main burner has ignited the heater can then be operated by remote / thermostatic control.

NOTE

Control for square fronted fasciaControl for bevelled fronted fascia

A/M PWRTP

DOWN

A/M TP

DOWN

A/M PWRTP

DOWN

A/M TP

DOWN

11 12 12

STEP 1 STEP 2

A/M PWRTP

DOWN

PWR

DOWN

STEP 1 STEP 2

A/M PWRTP

DOWN

A/M PWR

Rinnai Australia 15 Operation & Installation Manual

REMOTE / THERMOSTATIC CONTROLLED OPERATION

Automatic Timer Mode

• In automatic timer mode temperature is regulated to the programmed level and time.

• Time and day of week MUST BE set

Step 1. With the controller turned ‘ON’, press and release the ‘A/M’ button until the word ‘AUTO’ appears

on the LCD.

Step 2. At any time press the ‘UP’ button or ‘DOWN’ button to increase or decrease the temperature in

increments of 1°C.

Flame Mode

• Temperature control is over ridden and the flame size can be set to any setting from F7 highest to F1 lowest.

• T ime and day of week does not need to be programmed.

Step 1. With the controller turned ‘ON’, press and release the ‘A/M’ button until the letter ‘F’ with a number

and the flame symbol appear on the LCD panel.

Step 2. Press the

‘UP’ button or ‘DOWN’ button to increase or decrease the flame height.

Manually Overriding The Set Program

At any time, the temperature or fan speed may be adjusted ‘UP’ or ‘DOWN’ similarly to operating in “Manual Temperature Mode” on page 14.

When the fire first ignites it remains on highest flame for the first 60 seconds before changing to the selected flame height.

The fan speed automatically adjusts to the corresponding flame height. It is not able to be selected by the operator. See the flame table below for flame height to fan speed relationship.

Flame Height 1 2 3 4 5 6 7

Fan Speed HIGH LOW LOW LOW HIGH HIGH HIGH

However, whenever the thermostat changes to a new time period, the temperature will be set automatically according to that period’s setting.

A/M PWRTP

DOWN

A/M PWR

A/M PWRTP

DOWN

PWR

DOWN

STEP 1

STEP 2

NOTE

A/M PWRTP

DOWN

PWR

DOWN

STEP 1 STEP 2

A/M PWRTP

DOWN

A/M PWR

NOTE

Rinnai Australia 16 Operation & Installation Manual

REMOTE / THERMOSTATIC CONTROLLED OPERATION

Flame Height And Fan Speed

The flame height and fan speed are not individually adjustable. Flame height and fan speeds are selected by the microprocessor according to the difference between the set temperature and the ambient temp erature of the room.

The fan speed automatically a djusts to the correspond ing flame height. The fan speed is not able to be selected by the operator. When the heater is operated in ‘Manual Temperature Mode’ the flame height is automatically selected by the microprocessor to a chieve an d ma intain the ‘set’ temperature. As an example, if the room is much colder than the ‘set’ temperature, the flame height and corresponding fan speed will be high. As the room heats up and gets close to the ‘set’ temperature the flame height and corresponding fan speed will revert to lower settings. When the heater is operated in ‘Flame Mode’ the flame height is set by the operator.

Flashing Small Flame Symbol ‘ON’

The small flashing flame symbol on the RF controller display indicates the room temperature is within 0.5°C of set temperature.

Program Modes

The appliance can be programmed to operate during four separate periods in one day, resulting in a possible 28 operating periods per week. A weekday program can be se t so the program is used Mond ay to Friday. Similarly, a weekend program can be set for Saturday to Sunday. The entire week can also have the same program.

PROGRAMMING OF PROGRAM MODES

Step 1. With the controller ‘OFF’, press and hold the ‘P’ button for approximately 2 seconds. The LCD will

display ‘PROG’. ‘Pd’ and the current time and the day ‘MO’ will flash.

Step 2. To select the day range press the

‘UP’ button or ‘DOWN’ button until the desired day range has

been chosen. The day ranges are as follows:

MO TU WE TH FR MO TU WE TH FR SA SU SU - SA SU MO TU WE TH FR SA

Step 3. Press the ‘OK’ button to enter the selected day range. The LCD will display ‘PROG’. ‘P1’ and the

‘TIME’ + ‘HOUR’

+ ‘AM’ will flash.

Factory default settings

If you do nothing to change the programming the following default settings would be available if you set it to automatic mode.

Time Period Start Time Temperature °C Suggested Time Period Settings

Period 1 6:00 am 20°C - Morning Period 2 8:30 am 15°C - Day time Period 3 5:00 pm 21°C - Evening Period 4 10.30 pm 15°C - Night time

To revert back to the default settings once you have reset the periods, in rapid

succession press the following sequence of buttons

‘P’ - ‘T’ - ‘T’ - ‘DOWN’.

Holding the ‘UP’ or ‘DOWN’ buttons for more than 2 seconds will scroll through the day ranges.

STEP 2

A/M PWRTP

DOWN

A/M PWR

A/M PWRTP

DOWN

A/M PWR

DOWN

STEP 1

STEP 3

A/M PWRTP

DOWN

A/M PWRTP

DOWN

NOTE

Rinnai Australia 17 Operation & Installation Manual

REMOTE / THERMOSTATIC CONTROLLED OPERATION

Step 4. To select the ‘ON’ hour for ‘P1’ push the ‘UP’ button or ‘DOWN’ button until the desired hour is

chosen, note that AM or PM is chosen by cycling through the 12 hour range.

Step 5. Press the ‘OK’ button to enter the selected hour and AM or PM. ‘TIME’ + ‘MINUTES’ + ‘AM or PM’

will flash.

Step 6. To select the ‘ON’ minutes for ‘P1’ push the

‘UP’ button or ‘DOWN’ button until the desired

minute is chosen.

Step 7. Press the ‘OK’ button to enter the ‘ON’ minutes. ‘SET’ + ‘TEMPERATUTRE DIGITS’ will flash. Step 8. To select the ‘ON’ temperature for ‘P1’ push the

‘UP’ button or ‘DOWN’ button until the desired

temperature is chosen.

Step 9. Press the ‘OK’ button to enter the selected temperature. The LCD will display ‘PROG’. ‘P2’ and the

‘TIME’ + ‘HOUR’

+ ‘AM’ will flash, this completes the programming for the ‘P1 - ON’ period. Repeat

steps 3 through 9 for ‘PROG’. ‘P2 - OFF’, ‘P3 - ON’ and ‘P4’ ‘OFF’ periods.

STEP 4

A/M PWRTP

DOWN

A/M PWRTP

STEP 5

A/M PWRTP

DOWN

A/M PWRTP

DOWN

STEP 6

A/M PWRTP

DOWN

A/M PWR

15 15

STEP 9

A/M PWRTP

DOWN

A/M PWRTP

DOWN

STEP 7

A/M PWRTP

DOWN

A/M PWR

STEP 8

A/M PWRTP

DOWN

A/M PWR

101511

Rinnai Australia 18 Operation & Installation Manual

CUSTOMER INFORMATION - OPERATION

MODES OF OPERATION TO TURN REMOTE ‘ON’ or ‘OFF’

• To turn ‘ON’ - press and release the ‘OK’ and ‘PWR’ Buttons at the same time, display will now include the

setting temperature and the mode of operation.

• To turn ‘OFF’ - press the ‘PWR’

Button only.

MANUAL TEMPERATURE MODE

• Temperature can be set at any level.

• T ime and day of week does not need to be programmed to operate.

• With the controller turned ‘ON’, press and release the ‘A/M’ button until the word ‘MANUAL’ appears on the LCD. Press and hold the ‘UP’ or ‘DOWN’ buttons to increase/decrease the temperature in increments of 1°C.

AUTOMATIC TIMER MODE

• Temperature is regulated to the programmed level and time.

• Time and day of week must to be set.

• At any time the temperature may be manually adjusted ‘UP’ or ‘DOWN’

FLAME MODE

• Temperature control is over ridden and the flame size can be set to any setting from F7 highest to F1 lowest. Note: When the fire first ignites it remains on highest flame for th e first 45 seconds before changing to the selected flame height.

• T ime and day of week does not need to be programmed.

MANUALLY OVERRIDING THE SET PROGRAM

At any time, the temperature or fan speed may be adjusted ‘up’ or ‘down’ similarly to operating in ‘Manual’ mode. However, whenever the thermostat changes to a new time period, the temperature will be set automatically according to that period’s setting.

PROGRAM MODES

FLAME HEIGHT AND FAN SPEED

The flame height and fan speed are not individually adjustable. The flame height and fan speeds are selected by the microprocessor according to the difference between the set temperature and the ambient temperature of the room.

The flame can be between low and high depending if the set temperature has been reached, the microprocessor will select the correct fan speed and flame height appropriate to the temperature selected, i.e.; if the room is cold and a higher temperature is selected the unit will respond with a large flame and high fan speed. As the air temperature in the room reaches the set temperature the flame and fan speed will reduce in unison accordingly.

FLASHING SMALL FLAME SYMBOL ‘ON’

The small flashing flame symbol on the RF controller display indicates the room temperature is within 0.5°C of set temperature.

Factory default settings

If you do nothing to change the programming the following default settings would be available if you set it to automatic mode.

Time Period Start Time

Temperature °CSuggested Time Period

Settings

Period 1 6:00 am 20°C - Morning Period 2 8:30 am 15°C - Day time Period 3 5:00 pm 21°C - Evening Period 4 10.30 pm 15°C - Night time

To revert back to the default settings once you have reset the periods,

press the following sequence of buttons ‘P’ - ‘T’ - ‘T’ - ‘DOWN’.

Rinnai Australia 19 Operation & Installation Manual

HOW TO OPERATE YOUR HEATER

TO BEGIN PROGRAMMING

With the controller ‘OFF’, press and hold the ‘P’ button for 2 seconds to initiate programming. The LCD will display ‘PROG’. ‘Pd’ and the time at which the controller is currently set will flash. Period 1 can now be set.

Setting the day of the week (days of the week flash)

Step 1. Press and release the ‘UP’or ‘DOWN’ button to change the

day of the week.

Step 2. Press and hold the ‘UP’ or ‘DOWN’ button for 2 seconds to

increase the day of the week by 1 day. Scrolling order is as follows:

MO TU WE TH FR MO TU WE TH FR SA

SU - SA SU MO TU WE TH FR SA.

Step 3. To accept the selected day/s of the week press

‘OK’.

Setting the hour ‘ON’ (time and hours flash)

Step 1. Press and release the ‘UP’ or ‘DOWN’ button to incr ease or

decrease the hour setting by 1 hour.

Step 2. Press and hold the ‘UP’ or ‘DOWN’ button for 2 seconds or

longer to increase or decrease the hour setting by 1 hour every 0.5 seconds. Press ‘OK’ to accept and select the minute.

Setting the minute function (time and minutes flash)

Step 1. Press and release, or press and hold the ‘UP’ or ‘DOWN’

button to increase or decrease the minute setting by 1 minute similarly to the hour setting.

Step 2. Press ‘OK’ to accept and select the day of the week.

Setting the run period starting time

Step 1. After setting the day the AM/PM settings will flash. To set the

‘P1’ starting time, press and release the ‘UP’ or ‘DOWN’ button for the hour setting. Ensure that the AM/PM is set correctly.

Step 2. To accept press

‘OK’.

Step 3. The minute setting will now flash, adjust as in Step 1 and

press ‘OK’ to accept.

Setting the temperature (set and temperature flash)

Step 1. After setting the time period the temperature will flash. Press

and release the ‘UP’ or ‘DOWN’ button to adjust the temperature to the desired setting. If you do not require the heater to come ON during a period, adjust the temperature

‘DOWN’ until °C is displayed.

Step 2. To accept press ‘OK’.

Period 1 is now set for the day/s of the week you have chosen.

The LCD will display ‘P2’

to indicate Period 2 can now be se t

for the same day/s of the week.

Repeat programming process for remaining periods. The controller will automatically turn ‘OFF’.

MO TU WE TH FR SA

SET

PROG

SET

PROG

SET

PROG

SET

PROG

SET

PROG

Rinnai Australia 20 Operation & Installation Manual

HOW TO OPERATE YOUR HEATER

The controller is factory set, therefore synchronise will not be necessary, however if you have purchased the controller as a spare part then refer to the foll o win g .

Initial setup, synchronising the controller to your Symmetry heater, required only if the controller is purchased as a spare or replacement part.

Before proceeding with synchronisation ensure that the gas and electricity are connected. Two controllers CAN NOT be used at the same time!

Remote Controller - Synchronisation Step 1. Turn the power off at the power point for a minimum of 30

seconds, synchronisation will not be possible unless the minimum 30 seconds has been observed.

Step 2. Ensure the remote control is turned off, to turn ‘OFF’ press

and release the ‘PWR’ button once.

Step 3. Turn the power on at the power point, the power operation

indicator on the control panel will flash once. The controller can now be synchronised with the heater.

Synchronisation MUST BE performed within 30 seconds of the power being turned on, if more than 30 seconds has elapsed repeat steps 1 through 3.

Step 4. On the controller in quick succession press the following

sequence of buttons: ‘P’ > ‘T’ > ‘T’ > ‘UP’. The LCD display will show ‘L/C’ (Learn Code) for 2 seconds then return to the normal ‘OFF’ state display.

The power operation indicator on the control panel will flash once to indicate that synchronisation has been accepted .

To restore factory default settings With the thermostat ‘OFF’, press the follo wing se quence of b uttons ‘P’

> ‘T’ > ‘T’ > ‘DOWN’

Turning ‘ON’ and ‘OFF’ Turning ‘ON’

Press the ‘ON’/’OFF’ button, which is located on the ‘Manual Control Switch Panel’ at the bottom right of the heater . The Power Operation Indicator on the ‘Manual Control Switch Panel’ will turn illuminate.

To transfer Operational control to the Remote Controller press both the ‘OK’ and ‘PWR’ buttons on the controller at the same time.

Turning ‘OFF’

To place the heater into controller standby press the ‘PWR’ button once. The heater will go into ‘Standby’ mode and the Power Operation Indicator on the ‘Manual Control Switch Panel’ will be extinguished.

To turn the heater ‘OFF’ press the ‘ON’/’OFF’ button twice. The Power Operation Indicator on the ‘Manual Control Switch Panel’ will remain extinguished to indicate that the appliance has returned to the OFF condition.

Changing the temperature The Symmetry

has increments of 1° which can be changed using the

‘UP’ and ‘DOWN’ buttons. The temperature control range is 7 - 32°C

Change between Celsius - °C and Fahrenheit - °F

The thermostat temperature display can be set to °C or °F. The default is °C.

With the thermostat ‘OFF’, press the following sequence of buttons: ‘P’ > ‘T’ > ‘T’ ‘A/M’ to toggle between °C or °F.

Change between manual, automatic and flame modes

Press and release the ‘A/M’ button.

NOTE

Square Fascia

Bevelled Fascia

NOTE

Rinnai Australia 21 Operation & Installation Manual

HOW TO OPERATE YOUR HEATER

MANUAL SWITCH MODE

If you lose your remote controller or the batteries go flat you can still operate your unit in

* ‘Manual Switch Mode’.

Step 1. Press ‘ON’/‘OFF’ button

until the sparker can be heard. The button is discretely located on the ‘Manual Control Switch Panel’ at the bottom right of the heater.

Step 2. Once the electronic sparker has activated the pilot flame will ignite, the main burner will ignite off the pilot &

automatically go to Stage 7-High Flame. The LED Power Indicator , will be constantly illuminated indicating heater operation in ‘Manual Switch Mode’. For bevelled fascia the heater will remain on Stage 7High Flame setting, flame adjustment will not be possible.

For square profile fascia the flame may be adjusted from Stage 7-High Flame to low flame setting by

pressing the flame up/down buttons, , on the manual control pad.

Step 3. To turn the heater ‘OFF’ press the ‘ON’/’OFF’ Button . The LED Power Indicator will flash indicating

that the appliance has functioned in ‘Manual Switch Mode’ and is independent of the remote controller.

If the controller is lost or if the batteries go flat the unit will operate as described above, however, extreme caution must be used because the appliance will continue to operate on ‘HIGH’ setting only.

For Square Fascia only

• Temperature adjustment is possible by pressing buttons up or down until desired temperature is achieved.

For Bevelled Fascia only

• NO lower adjustment of temperature is possible without re-engaging the thermostatic controller.

LOSS OF REMOTE CONTROL FUNCTION

* NOTE: Once the 'Manual Switch Mode' has been selected the heater will only operate by pressing the ‘Manual

Switch’, once you have pressed the ‘Manual Switch’ the heater will not respond to the remote controller.

TO REGAIN REMOTE CONTROL

Step 1. Turn the heater 'ON' with the 'Manual Switch', follow steps 1 and 2 of “MANUAL SWITCH MODE” above. Step 2. On your remote control hand set, select refer to “MANUAL TEMPERATURE MODE” on page 18 for

'Manual Mode'.

Step 3. Press the 'UP' or 'DOWN' button to raise or lower the temperature, this will send a signal to your heater

reinstating remote control.

Step 4. Remote Control has now been reinstated and normal programming can be selected.

GAS SUPPLY DISRUPTION

Should disruption to gas supply occur the appliance will go into 'lockout' after sparking for 1 minute. Under 'lockout' the LED Power Indicator will remain illuminated. To start the appliance again, press and release the 'ON / OFF' button twice after gas supply resumes.

POWER DISRUPTION

In the event of power failure / disruption the heater will turn 'OFF' and will need to be manually turned 'ON' again when power is restored. This is a safety feature. Refer to, “* NOTE: Once the 'Manual Switch Mode' has been selected the heater will only operate by pressing the ‘Manual Switch’, once you have pressed the ‘Manual Switch’ the heater will not respond to the remote controller.” on page 18.

Square Fascia

Bevelled Fascia

NOTE

Rinnai Australia 22 Operation & Installation Manual

CARE AND MAINTENANCE

Your heater needs very little maintenance, but the following information will help you to keep it looking good and working efficiently.

GENERAL OPERATION CHARACTERISTICS

SERVICE

Rinnai recommend that this appliance and installation be inspected and serviced every 2 yea rs or more frequently. If the power supply cord or any other component of the heater are damaged, they must be replaced by Rinnai or

a suitably qualified person. Any service or repair work should only be carried out by an authorised person. Rinn ai has service and spare parts

departments nationally. See back cover for contact details.

DO NOT attempt to clean the heater while the appliance is hot or operating. All parts of the heater can be cleaned using a soft, damp cloth. DO NOT use solvents or abrasives to clean any parts. DO NOT spray aerosols in the vicinity of the heater whilst in operation. DO NOT place articles on or against this heater. DO NOT store flammable materials near this heater.

NOTE: Before asking for a service call please check the following table as these characteristics are part of the normal operation of the appliance and do not indicate a fault.

CHARACTERISTIC EXPLANATION

At ignition:

Warm air does not start when the burner lights. The roo m fan air is started automatically after a short

delay. This is to allow the heat exchanger to warm up, helping to avoid cold draughts.

Smoke or strange smells are produced on the first start up after installation.

This is caused by grease, oil or dust on the heat exchanger. This will stop after a short time.

Sharp clicking noises at ignition, or when the unit thermostat modulates to a lower or higher setting, or shuts down.

This is simply expansion and contraction noise from the heat exchanger.

During combustion:

Dull clunking noise when the thermostat operates This is the sound of the solenoid gas valves opening and

closing to regulate the gas flow.

When the appliance is turned off:

Convection fan continues to run after turning ‘OFF’.

This is to remove residual heat from the heat exchanger and stops once the appliance cools.

Service calls for general cleaning, maintenance and wear and tear are not necessarily covered under the warranty. Service calls of this nature may be chargeable. Faults caused by insufficient gas supply, gas quality, installation errors or op eration errors are not covered by the Rinnai warranty. Refer to separate Warranty booklet for details.

IMPORTANT

NOTE

Rinnai Australia 23 Operation & Installation Manual

TROUBLE SHOOTING

TROUBLE SHOOTING CHECKLIST

Use the following chart to help determine whether a service call is required, however if you are unsure about the way your heater is operating, contact Rinnai or your local agent.

ABNORMAL FLAME PATTERN

Each Rinnai Flame Fire heater has a distinct flame pattern. The flame should look the same every time you start your heater, after an initial warm up period of approximately 15 minutes.

Abnormal flame performance and/or pattern can indicate a problem with your heater, such as blocked gas injectors or artificial logs/burn media may have shifted from when the heater was first installed. There are some warning signs that could indicate a problem. If any of the signs below occur, please contact Rinnai.

Signs of abnormal flame performance:

• Continuous unusual smell from the appliance.

• Continued difficulty or delay in establishing a flame.

• Flame appears either very short or very long.

• Flame only burns part way across the burner.

• Severe soot building up on the inside of the glass door.

• Appliance turns ‘OFF’ soon after start up and does not relight.

• Flame appears overly orange-yellow.

Fault

Condition

Probable Cause

Burners fail to ignite

Smell of gas

Fan Not Working

Minor soot deposits

Severe sooting

Glass, Condensating

Glass, Streaky lines

Remote not working

Fault Condition

Simplest Possible

Remedy

Not plugged in or turned off Plug in power cord and turn power ‘ON’. Mains power failure Re-ignition, when power restored. (Initial Install) Air in gas pipe Installer to purge air from gas supply. Air in hose Repeat Ignition procedure. Ignition failure Repeat Ignition procedure. Flat battery for remote control Replace remote control battery. Gas supply turned off Turn gas supply on at the meter or cylinder. Gas escape Isolate gas supply, call Rinnai. Inadequate flue system Call Rinnai. Insufficient gas pressure Call Rinnai. Log Misalignment Call Rinnai. Normal operation No action is required.

Normal operation

Fan not working - fan automatically comes on after

4 minutes not heat switch activated. Normal operation Allow heater to warm up. Heat switch not activated Allow heater to run on high for 4 minutes. Possible fan fault Call Rinnai. Controller display blank Replace batteries. Manual Switch Mode select Refer to page 21 for solution.

Normal Abnormal

Rinnai Australia 24 Installation Manual

SPECIFICATIONS......................................................................................................................25

GENERAL SPECIFICATIONS .......................................................................................................................... 25

DIMENSIONS............................................................................................................................. 26

HEATER LOCATION.................................................................................................................27

LOCATION........................................................................................................................................................ 27

GAS SUPPLY.................................................................................................................................................... 27

PURGING THE GAS SUPPLY.......................................................................................................................... 27

ELECTRICAL SUPPLY.................................................... ... ... ... .... ... ... ... .... ... ... ... ... ........................................... 27

ENCLOSURE REQUIREMENTS ................................. .... ... ... .......................................... ... .... ... ... ... ................. 28

ENCLOSURE DIMENSIONS ....... ... .... ... ... .......................................... ... .... ... ... ... .............................................. 28

TV AND ORNAMENTATION WARNING................................................................................... 29

INSTALLATION OF TV OR ORNAMENTATION ABOVE THE HEATER ........................................................ 29

FLUE INFORMATION - ABEY® FLUE SYSTEM.............................................................................................. 30

FLUE INSTALLATION CONFIGURATION................................................................................ 30

TYPES OF FLUE INSTALLATION.................................................................................................................... 31

FLUE TERMINAL LOCATION........................................................................................................................... 31

FLUE INFORMATION - ABEY® FLUE SYSTEM.............................................................................................. 32

HEATER INSTALLATION..........................................................................................................33

HEATER INSTALLATION OVERVIEW............................................................................................................. 33

HEATER INSTALLATION - DETAIL....................... ... ... .......................................... .... ... ... ... .... ... ... ... ................. 33

CONSTRUCTING THE FRAME........................................................................................................................ 33

UNPACK THE APPLIANCE.............................................................................................................................. 33

PREPARING THE APPLIANCE FOR INSTALLATION..................................................................................... 33

INSERT AND FIX THE APPLIANCE TO THE FRAME WORK ........................................................................ 34

CONNECT FLUE AND INSTALLING THE FLUE RESTRICTOR ..................................................................... 35

CONNECT THE APPLIANCE TO CONSUMER GAS PIPING ......................................................................... 36

INSTALL THE LOG SET .................................................................................................................................. 36

REPLACE THE GLASS PANEL ASSEMBLY .................................................................................................. 37

CONNECT TO ELECTRICITY SUPPLY ............................................... .... ... ... ... ... .... ... ... ... .... ... ... ... ... .............. 37

COMMISSION THE APPLIANCE ..................................................................................................................... 38

REPLACE PANELS ............................... ... ... .... .......................................... ... ... ... ... .... ... ... ... .............................. 39

COMPLETE THE CLADDING .......................................................................................................................... 39

FIT THE SURROUND ...................................................................................................................................... 40

FITTING THE MESH GUARD & DRESS GUARD FRAME ASSEMBLY ......................................................... 40

WIRING DIAGRAM....................................................................................................................42

CHECKLISTS.............................................................................................................................43

INSTALLATION AND COMMISSIONING CHECKLIST .................................................................................... 43

FINAL CHECKLIST........................................................................................................................................... 43

CONTACT INFORMATION........................................................................................................44

TABLE OF CONTENTS - INSTALLATION

Rinnai Australia 25 Installation Manual

SPECIFICATIONS

GENERAL SPECIFICATIONS

Note: Rinnai reserves the right to change specifications without notice

Models RDV3610ETR(N/L) / RDV3611ETR(N/L) Model Name

Symmetry

Gas Log Flame Fire

Features Balanced Flue Inbuilt Gas Space Heater

Burning log effect

Glass front

Convection Fan, top warm air outlet

Wireless Remote control/thermostat, 7 day programmable timer Installation Inbuilt only Combustion Method Ceramic top pan burner - bunsen burner type Flue Balanced Co-Axial Flue,

Inner = 100 mm or 4 ‘Outer = 170 mm or 6 x 5/8’, for Flueing

configuations refer page 30 Gas connection 15mm (1/2”) male flare Gas types Natural Gas / Universal LPG / Propane Ignition Continuous Spark Electronic Ignition Input / Output Refer data plate and energy rating label on appliance Power Consumption High 50 W, Standby < 0.3 W

1500 mm cord is supplied with a 3 pin plug on right hand side of

appliance Safety Devices Overheat Switches

Electrical Fuse Flame Failure Sensing System (FFD)

Power Failure Protection Temperature Control Thermostatic, temperature contr ol range 17 - 32°C Weight 75 Kg - uncrated - no Flue

For other appliance specifications refer to appliance data plate.

NOTE

Rinnai Australia 26 Installation Manual

DIMENSIONS

Cavity

Dimensions:

Width:

1100

Height:

845

Depth:

600

All dimensions are in (mm)

* Depth: Adjustable to allow for cladding material

310

1090

715

520

890

995

500

1060

400

149

BEVELLED FASCIA

SQUARE FASCIA

RDV3611ETR 643

RDV3610ETR 639

668

RDV3611ETR

538

RDV3610ETR

534

750

775

845

MAIN BODY

OUTER

SURROUNDS

1110

1155

NOTE

Rinnai Australia 27 Installation Manual

HEATER LOCATION

LOCATION

• When positioning the heater, variables governing the location are Flueing and Warm Air Distribution.

• This heater must not be installed where curtains or other combustible materials could come into contact with it. In some cases curtains may need restraining. Refer to page 7 for additional safety consideration.

• Mantles and surrounds can be a dded to compliment the design provided that they conform to the clea rances shown in the drawings below.

• The minimum clearance from the mesh dress guard edge is 400 mm. The depth of the mantle/surrounds at the minimum clearance may not exceed 150 mm.

• An additional 100 mm of clearance is req uired for every extra 5 0 mm of mantle depth, i.e. for a 200 mm deep mantle the clearance is 500 mm (as shown below).

Clearances are the same for Bevelled and Square Fascia’s.

For all installations. Only as specified Abey® Co-Axial Flue components MUST be used. The Rinnai Symmetry

MUST NOT be flued into ‘natural draft’ flue system or terminate into

a chimney.

GAS SUPPLY

The gas supply terminates inside the heater at the front lower left hand side of the appliance. Locate the gas supply pipe to suit position as per the heater gas inlet. Refer to “CONNECT THE APPLIANCE TO

CONSUMER GAS PIPING” on page 36 for appliance gas inlet location.

Gas pipe sizing must consider the gas input to this appliance as well as all other gas appliances in the premises. The gas meter and regulator must be specified for the total gas rate. Suitable sizing chart such as the one in AS/NZS 5601 should be used.

PURGING THE GAS SUPPLY

• All foreign materials such as filings must be purged from the gas supply, before connecting to the appliance as they may cause the gas control valve to malfunction.

ELECTRICAL SUPPLY

• This heater is supplied with a power cord (length 1500 mm) and three pin plug. The power cord passes through the right hand side panel as shown. Rinnai recommend the heater be plugged into a 240V, 10A earthed power point. The power point must not be above the heater. A suitable means of electric isolation must be provided which is adjacent to the appliance and accessible with the appliance installed, in accordance with AS/NZS 5601.

• The appliance can be direct wired if the power supply is to be concealed. An isolator switch MUST be used in accordance with AS/NZS 5601 & AS/NZS 3000.

Minimum Horizontal

Clearance 400mm

Maximum Mantle depth (at 400mm)may only be 150mm.

Minimum Vertical Clearance 400mm

Minimum Clearance

1000mm

On heat sensitive

surfaces provide protective matting to at least 750mm

Non-combustible

cladding MUST be provided for

RDV3610ETR installations.

NOT required on

RDV3611ETR installations.

NOTE

WARNING

Rinnai Australia 28 Installation Manual

HEATER LOCATION

ENCLOSURE REQUIREMENTS

Consult a qualified electrician if direct wiring is required as it must comply with the requirements of AS/NZS 5601 & AS 3000 and any other relevant local regulations.

The electrical cord must not come into direct contac t with the h eated parts of t he applianc e or flue system.

If the power cord is damaged and requires replacing, it must be replaced by a licensed tradesperson. It must be a genuine replacement part available from Rinnai.

RDV3610ETR

The appliance must be positioned on a flat level surface. As this appliance has a cool outer casing it can be installed into a decorative fireplace constructed from materials such as wood or plaster. The only exception is the cladding above the appliance which must be non-combustible and extend at least 400 mm above the appliance in accordance with the drawings on page 4, page 27 and page 39.

If the appliance is elevated from the ground, a base must be constructed using suitable material w ith supporting joists, ca pable of easily supporting a minimum of 175kg. (Flue must be supported independently of the appliance).

RDV3611ETR

Cladding material need not be non-combustible. Ensure construction is in accordance with drawings on page 4, page 27 and page 39.

ENCLOSURE DIMENSIONS

Enclosure dimensions as shown. The enclosure dimensions specified are critical to the successful installation of this appliance and must be strictly adhered to.

IMPORTANT

850 min

Typical Frame Layout

5mm

1830 mm

Corner Installation Layout

Rinnai Australia 29 Installation Manual

TV AND ORNAMENTATION WARNING

INSTALLATION OF TV OR ORNAMENTATION ABOVE THE HEATER

The temperature of the wall surface directly above the appliance is elevated and may discolour paint finishes or distort vinyl wall coverings. For durability of surfaces you should contact the relevant manufacturer for their specification.

The installation of electrical appliances above and in the vicinity of the heater such as, but not limited to, Plasma TV, LCD TV, Home Theatre Screens, Speakers, etc must comply with their manufacturers' instructions.

It is the responsibility of the installer/end-user to check the installation inst ructions of these items and to ensure the location is suitable.

This caution also extends to, but is not limited to, ornaments such as: Paintings, Prints, Photographs, Tapestries, Mirrors, Stuffed Animals, etc.

Please note the recommended clearances in the image below.

Use either a shelf or mantle below the TV or ornament or alternately you can construct a recess to mount TV or ornament on.

Check the manufacturers installation instructions for these items and ensure the recess is suitable.

Rinnai does not take any responsibility for any damage occurring to any items installed above and in the vicinity of the heater.

CAUTION

Minimum Horizontal

Clearance 400mm

Maximum Mantle depth(at400mm) may only be 150mm.

Minimum Vertical Clearance 400mm

Minimum Clearance

1000mm

IDEA

NOTE

Rinnai Australia 30 Installation Manual

FLUE INFORMATION - ABEY® FLUE SYSTEM

All measurements are in (mm)

Correct baffle must be used for vertical installations refer to page 35 for details.

Max 5400

Min Vertical

Rise 600

Max 800

Min 300

Only one 90° change of direction allowed on any installation.

For horizontal flue installations no baffle plate is required

Vertical

Flue

Installation

Vertical Offset Flue Installation

Horizontal

Flue

Installation

For vertical and vertical offset flue installations a baffle plate will need to be fitted

Total Flue length not to exceed 5400

500

CAUTION

FLUE INSTALLATION CONFIGURATION

Rinnai Australia 31 Installation Manual

FLUE INSTALLATION CONFIGURATION

TYPES OF FLUE INSTALLATION

The types of suitable flue configurations are shown above. Other flue configurations are n ot suitable. Suita ble flue components are shown below. Other flue components not shown are not suitable. For full details regarding flue assembly and installation refer to the ‘Simpson Duravent’® “DirectVent Pro” Installation Instructions supplied with the flue components.

A ‘flue restrictor plate’ needs to be installed inside the appliance for some flue configur ations. This is to ensure the correct amount of ‘natural draft’ can be achieve d. Ref er to the se ction “CONNEC T FLUE AND INSTAL LING TH E FLUE RESTRICTOR” on page 35 for more information.

FLUE TERMINAL LOCATION

The flue terminal should be positioned away from flammable materials.

Ensure that the location of the flue terminal can comply with the requirements of AS/NZS 5601, Fig. 6.2 which is reproduced below. Clearances for Natural Draft apply.

* AS/NZS 5601 was current at the time of printing this manual, but may have been superseded. It is the installers responsibility to ensure that the current version of this standard is used.

WARNING

Natural draft Fan assisted

• Appliances 002003tupnih/JM05otpu

• Appliances 003005tupnih/JM05revo 003003*ecafrusrehtoroynoclabaevoba,dnuorgehtmorFb 00300

5*renroclanretxerollawnruteratnorFc

From a gas meter (M) (see 5.11.5.9 for vent terminal location of regulator )

00010001)stnemeriuqerdnalaeZweNrof6.6elbaTees(

e From an electricity meter 005005†)P(xo

besufro

57051epipliosroepipniardamorFf g Horizontally from any building structure* = or obstruction facing a termina l 500 500 h From any other flue terminal , cowl, or combustion air intake † 500 300

• Appliances 003005*tupnih/JM051otpu

• Appliances over 150 MJ/h input up to 200 MJ/h input * 1500 300

• Appliances over 200 MJ/h input up to 250 MJ/h input * 1500 500

• Appliances 00510051*tupnih/JM052revo

• All fan-assisted flue appliances

, in the direction of discharg e - 1500

00010051rewolbapsagnidulcni,telnirialacinahcemamorFk

051051tupnirh/JM05otpusretaehecapS•

• Other appliances 005005tupni

rh/JM05otpu

• Appliances over 50 MJ/h input and up to 150 MJ/h inpu t 1000 1000

• Appliances 00510051tupnih/JM051revo

Where dimensions c, j or k cannot be achieved an equivalent horizontal distance measured diagonally from the nearest dischar ge point of the terminal to the opening may be deemed by the Technical Regulator to comply .

See Clause 6.9.4 for restrictions on a flue terminal under a covered area.

See Figure J3 for clearances required from a flue terminal to an LP Gas cylinder. A flue terminal is considered to be a source of ignition.

metI.feR

Min. clearances (mm)

Below eaves, balconies and other projections:

Horizontally from an openable window, door, non-mechanical air inlet, or any other opening into a building with the exception of sub-floor ventilation:

Vertically below an openable window, non-mechanical air inlet, or any other opening into a building with the exception of sub-floor ventilation:

NOTES:

† - Prohibited area below electricity meter or fuse box extends to ground level.

FIGURE 6.2 (in-part) MINIMUM CLEARANCES REQUIRED FOR BALANCED FLUE TERMINALS, FA N-ASSISTED FLUE TERMINALS, ROOM-SEALED APPLIANCE TERMINALS AND OPENINGS OF OUTDOOR APPLIANCES

* - unless appliance iscertified for closer installatio n

For appliance s not addressed above acceptance should be obtained from the Technical Regulator.

Flue terminal Fan assisted flue appliance only Gas meter Electricity meter or fuse box Mechanical air inlet

NOTE

Rinnai Australia 32 Installation Manual

FLUE INSTALLATION CONFIGURATION

FLUE INFORMATION - ABEY® FLUE SYSTEM

PLEASE NOTE: Also available in 900 mm - Flue Length Part No. RDV903

Pipe length 48 inch - 46DVA-E48 (1200mm)

Abey® Order Code: DV902

90° Elbow - 46DVA-E90

Abey

Order Code: DV990G

45° Elbow - 46DVA-E45

Abey

Order Code: DV945G

Pipe length 24 inch - 46DVA-E24 (600mm)

Abey

Order Code: DV904

Pipe length 12 inch - 46DVA-12 (300mm)

Abey

Order Code: DV906

Pipe length 9 inch - 46DVA-09 (230mm)

Abey

Order Code: DV907

Adjustable Pipe Length 11 - 14 inch - DV911B (275 - 375mm)

Abey

Order Code: DV911

Square Horizontal Terminal Cap - 46DVA-E48 (600mm)

Abey

Order Code: DV984

High Wind Terminal Cap - 46DVA-VCH

Abey

Order Code: DV991

Rinnai Australia 33 Installation Manual

HEATER INSTALLATION

HEATER INSTALLATION OVERVIEW

Step 1). CONSTRUCTING THE FRAME Step 2). UNPACK THE APPLIANCE AND FASCIA COMPONENTS Step 3). PREPARING THE APPLIANCE FOR INSTALLATION Step 4). INSERT AND FIX THE APPLIANCE TO THE FRAME WORK Step 5). CONNECT FLUE AND INSTALLING THE FLUE RESTRICTOR

*Flue restrictor required for vertical and vertical off-set flue installation. Step 6. CONNECT THE APPLIANCE TO CONSUMER GAS PIPING Step 7). INSTALL THE LOG SET Step 8). REPLACE THE GLASS PANEL ASSEMBLY Step 9). CONNECT TO ELECTRICITY SUPPLY Step 10). COMMISSION THE APPLIANCE Step 11). NOTE: If using the Square Fasica and surround assembly ensure you connect the RJ45 extension

lead supplied with the Square assembly and allow it to dang le ou tside the hea ter. Step 12). COMPLETE THE CLADDING Step 13). FIT THE SURROUND Step 14). FITTING THE MESH GUARD & DRESS GUARD FRAME ASSEMBLY

HEATER INSTALLATION - DETAIL

Step 1. CONSTRUCTING THE FRAME

The frame is to be constructed from suitable materials in accordance with local building codes and regulations. Provisions must be made for gas, electricity and flueing. For details refer to HEATER LOCATION and FLUE TERMINAL LOCATION and Step 6 below ‘Connecting the appliance to consumer gas piping’.

Step 2. UNPACK THE APPLIANCE

• The heater is supplied in two cartons, check to ensure you have all contents as listed on page (i) at the start of this manual before proceeding.

• Remove shipping clamps on bottom edge of appliance before attempting to lift heater.

• Carefully remove carton by removing the straps and lifting the *box off the appliance. Remove all packaging materials and check all components for damage. If any damage is evident DO NOT install or operate this appliance. Contact your supplier for advice. Before installing the heater, check it is labelled for the correct gas type, (refer to the data label located adhered to the inside of the base body panel of the h eate r). R efer to the local gas authority for confirmation of gas type if you are in doubt. *Note: Retain the card board carton for use

in the next step.

Step 3. PREPARING THE APPLIANCE FOR INSTALLATION

To protect the floor lay the cardboard carton out flat in front of where the heater is to be fitted.

1. Carefully remove the ‘Glass Panel Assembly’ , by removing the 4 retaining screws top and bottom. Carefu lly place it safely aside.

2. Very carefully remove the log set from the combustion chamber taking care not to scrape the lining or to damage the main burner.

READ THIS MANUAL THOROUGHLY AND GAIN A FULL UNDERSTANDING OF THE REQUIREMENTS BEFORE UNDERTAKING INSTALLATION.

This appliance is not supplied with Flue components. These are purchased separately. Only ‘Abey®’ Flueing components referred to in these instructions can be used.

IMPORTANT

NOTE

Rinnai Australia 34 Installation Manual

HEATER INSTALLATION

3. Remove the ‘Lower Horizontal Cover Panel’ and the ‘Manual Control Switch Panel’, . Ensure you disconnect the RJ45 Connector from the manual control switch , before pulling this panel away. (Bevelled

Fascia model only.

4. Extend and fasten the Lintel Stand-Off Brackets .

Step 4 . INSERT AND FIX THE APPLIANCE TO THE FRAME WORK

Carefully manoeuvre the appliance into the enclosure frame ensuring that both the consumer gas piping and the flue system are aligned correctly with the appliance connections.

NOTE: The flue system must be fully assembled, located and secured into place before the heater is installed into the enclosure frame. Refer to page 30 for flue details.

The flue system must be supported independently of the appliance.

240 VOLTS, RISK OF ELECTRICAL SHOCK! Before proceeding ensure the appliance is disconnected or isolated from mains power.

RJ45 Connector

Typical 2 places

WARNING

TYPICAL 4 PLACES

Rinnai Australia 35 Installation Manual

HEATER INSTALLATION

Step 5. CONNECT FLUE AND INSTALLING THE FLUE RESTRICTOR

Connect the Abey® Flue to the flue outlet at the top of the appliance. A flue restrictor is required for Vertical and Vertical Off-set installations. If a flue restrictor is required install as follows: Step 1. Remove the pilot cover panel by tilting up and back and lifting out from its location slots.

Step 2). Carefully remove the burner pad assembly by carefully but firmly grasping the burner and lifting in an

upward and forward motion. Step 3). Fit the flue restrictor choosing the appropriate baffle position. See images below. Step 4). Carefully replace the burner pad assembly ensuring it locates correctly over the locating tabs fixed to

the base of the burner box.

PLEASE NOTE: Also available in 900mm Flue Length Part No. RDV903

No restrictor installed

(Heatershipped in this state)

Fo r hor iz o nta l ins t a lla t io n s an d

vertical /verticaloffset flue

ins t a lla t io n s tha t do not

exceed 1.8 metres.

Restrictor installed

in po s it io n 3

Vertical /verticaloffset flue

installations that exceed

3 metres but do not

exceed 4.2 metres.

3 3

Restrictor Installation

Settings Holes

Restrictor installed

in po s it io n 4

Vertical /verticaloffset flue

installations that exceed

1.8 metres but do not exceed 3 metres.

4 4

Restrictor installed

in po s it io n 3

For areas of extremecold

Vertical /verticaloffset flue

installations that exceed

4.2 metres & up to 5.4 metres.

3 3

Restrictor installed

in po s it io n 2

Vertical /verticaloffset flue

installations that exceed

4.2 metres & up to 5.4 metres.

2 2

Rinnai Australia 36 Installation Manual

HEATER INSTALLATION

Step 6 . CONNECT THE APPLIANCE TO CONSUMER GAS PIPING

The gas inlet connection is located at the bottom front left of the appliance,

1. Remove the brass nut from the 1/2” flared threaded gas inlet located at the bottom left side of the appliance. Refer to ‘front view’ in drawing below, ensure the brass nut supplied is used.

2. Attach the gas supply pipe to the appliance gas inlet and tighten.

3. Leak test the connection.

Step 7. INSTALL THE LOG SET

USE A SOAPY SOLUTION TO TEST ALL GAS CONNECTIONS. IF A LEAK IS PRESENT BUBBLES WILL FORM AT THE LEAK POINT. WHEN FINISHED REMOVE ANY RESIDUE WITH A RAG. PREVENT ANY SOAPY SOLUTION FROM COMING IN CONTACT WITH ELECTRICAL COMPONENTS.

For clarity the drawings are displayed without showing the entire heater. DO NOT remove the burner from heater to install th e log set . Use extreme care when handling the Log Set components, they are made f rom a very fragile high

temperature material and will damage if handled roughly. Only remove the components from their packaging as required.

The log set must be installed in the precise order following. Ensure main burner is clean and free from particles and all packaging material.

Max 190mm

60mm

Min 170mm

Front

Heater

190mm ~ 170mm

~ 110mm

Front face of

mounting bracket

Centreline of

Gas Connection

Mounting bracket

Top View Side Views

Flared Union

Connection Access

Gas Control

Front View

CAUTION

NOTE

Rinnai Australia 37 Installation Manual

HEATER INSTALLATION

Piece 1. Log with rock attached.

Rock end and left hand bottom edge into burner body locate this piece.

Piece 2. Long curved log.

Location on the front left bottom edge and the rear end bottom edge into the burner body recess.

Piece 3. Stocky chipped log.

Location is flat on the rear bottom edge into the burner and nestles on the top of ‘Piece 1’.

Piece 4. Branching Segment.

Nestles in ‘U’ shaped groove with a keyed section into the burner, the front rests on ‘Piece 2’

Piece 5. Bowed log.

Right and left ends locates in recesses in pieces 2 & 3 consecutively. The middle of this piece has a ‘knot’ which has point contact with the tip of ‘Piece1’.

Piece 6 & 7.Stones.

The stones are to be placed over the burner assembly visible at left and right of the burner pad. One over each hole.

Final layout. Complete.

Step 8. REPLACE THE GLASS PANEL ASSEMBLY

Replace glass panel assembly in reverse sequence as instructed in Steps 1-3 on page 33.

THE GAS TYPE CODES AND GAS PRESSURES FOR THIS APPLIANCE MUST BE CHECKED AND SET IN ACCORDANCE WITH THESE INSTRUCTIONS WHEN THE APPLIANCE IS INSTALLED, OR AFTER THE REPLACEMENT OF ANY COMPONENT OR REASSEMBLY AFTER SERVICE.

Step 9. CONNECT TO ELECTRICITY SUPPLY

See page 27 for details.

WARNING

Rinnai Australia 38 Installation Manual

HEATER INSTALLATION

Step 10. COMMISSION THE APPLIANCE

240 VOLTS, RISK OF ELECTRICAL SHOCK! When performing the commissioning, the appliance electrical power will need to be con nected.

Exercise CAUTION as there is potential for electric shock from the exposed wiring and circuitry. DO NOT leave the appliance unattended when power is connected and the panels are removed.

Installation and commissioning must be carried out by an Authorised person. Wiring inside this appliance may be at 240V potential. DO NOT test for gas escapes with an open flame.

To check and set burner pressures:

1. Refer to the appliance data plate located inside the appliance on the front of the base panel for correct gas pressure settings.

2. Using a suitable screw driver loosen the captive Appliance

Test Point Pressure screw (ATPP) and fit the manometer, (an electronic manometer is recommended). Refer images for A TPP location.

3. Remove the dust cap from the regulator adjusting

screws.

4. High Pressure Setting:

Turn the appliance ‘ON’ and adjust to the highest setting, see ‘How to Operate Your Heater’ section page 19. Use a 10 mm

spanner to turn nut , lock screw with appropriate screw driver to prevent it turning. Turning nut clockwise

increases the outlet pressure whilst turning anti-clock wise decreases the outlet pressure.

5. Low Pressure Setting:

Turn ‘OFF’ the power to the POV by separating the connector of the two yellow wires that power the POV. The POV will automatically default to ‘Low Pressure’ operation. Keep the high pressure adjusting nut stationary using a 10 mm spanner. Use an appropriate screwdriver for setting

screw . Turning clockwise increases the outlet pressure whilst turning anticlockwise decreases the outlet pressure.

6. Replace the dust cap after pressure adjust me n ts.

7. Reconnect the POV Yellow wires power connection.

To ensure the correct operation of the modulating valve (POV) it is necessary that the dust Cap C is returned to its original location.

8. After re-checking the pressures, turn the appliance ‘OFF’, remove manometer and tighten the test point

sealing screw.

9. Turn the appliance ‘ON’ and ‘OFF’ a few times to confirm correct ignition and operation.

10. During the initial burn in period, some smoke and smell may be emitted. The appliance should be run on the

high position in a well ventilated room until these dissipate.

11. Check the flame pattern, see ‘Abnormal Flame Pattern’, section page 23 and page 41.

WARNING

GAS

OUTLET

GAS CONTROL AND IGNITION PACK ASSEMBLY

APPLIANCE OUTLET TEST POINT PRESSURE

INLET

TEST POINT

CAP

HIGH PRESSURE ADJUSTING NUT

LOW PRESSURE

ADJUSTING SCREW

WARNING

Rinnai Australia 39 Installation Manual

HEATER INSTALLATION

Step 11 . REPLACE PANELS

When satisfied that the appliance is igniting and operating correctly, replace install horizontal co ver panel and the manual control switch panel in reverse order of ‘Step 3’ page 34.

NOTE: If using the Square Fasica and surround assembly ensure you connect the RJ45 extension lead supplied with the Square assembly and allow it to dangle outside the heater.

Step 12. COMPLETE THE CLADDING

Fit the remainder of the cladding. For RDV3610ETR ensure non-combustible material is used in the areas depicted in the drawings below.

RDV3610ETR ONLY

Non-combustible cladding dimensions marked below are minimum size requirements only, the non-combustible cladding may extend beyond the dimensions stipulated.

RDV3611ETR

Cladding MUST NOT extend lower than the cladding support bracket.

WARNING

400

150

1120

Non-combustible

Cladding

(shaded)

Top ledge of

the heater

cladding frame

Enclosure

framework

Non-combustible

Cladding

Non-combustible

Cladding

Non-combustible

Cladding

Non-combustible

Cladding

Front of

heater

WARNING

Front of

heater

Enclosure

framework

Cladding

support bracket

Cladding

support bracket

Front of

heater

150

1120

Rinnai Australia 40 Installation Manual

HEATER INSTALLATION

Step 13. FIT THE SURROUND

For Bevelled Surround - Replace the Surround item by replacing the 2 retaining screws located on the inner

left hand and the two screws on the inner right hand sides of the burner box. For Square Surround - Connect the RJ45 extension lead the manual control switch at the top right of the Surround. Fit the Surround item by using the 2 retaining screws located on the inner left hand and the 2 screws on the inner right hand sides of the burner box, cover the lower manual control switch with the blanking sticker supplied with the square fasica.

Step 14. FITTING THE MESH GUARD & DRESS GUARD FRAME ASSEMBLY

Replace the ‘Mesh Dress Guard and Mesh Dress Guard Frame’ assembly items & by lowering onto the top edge of the Glass Panel assembly, item , carefully swing it inward along the bottom edge of the assembly, the assembly will ‘snap’ into location and be held in there via magnets.

Wiring inside this appliance may be at 240V potential. Qualified persons only must carry out the exchange. Power must be turned off to the appliance and the appliance electrically isolated. Failing to electrically isolate the appliance increases the risk of electric shock from exposed

wiring and circuitry when cover panels are removed. DO NOT leave the appliance unattended when power is co nnecte d and the panels are re moved.

The dress guard fitted to this appliance reducing the risk of fire and injury and no part of it should be permanently removed.

For protection of young children or the infirm a secondary guard is required. If the heater is not operating correctly refer to the Trouble Shooting before contacting Rinnai.

It is the responsibility of the installer to check that under normal operating conditions of the appliance, all flue gases are exhausted to the outside atmosphere and that there is no spillage of combustion gases into the room. Please refer to AS/NZS 5601.

During the initial burning in period of approximately 2 hours, some smoke and smell may be experienced. During this period the heater should be operated on High and the space being heated should be well ventilated. It may take up to 20 minutes of operation for the logs to ach ieve their full flame pattern and glow.

Burner aerations are factory set and can not be adjusted. If you are unable to get the unit to operate correctly refer to Trouble Shooting section of this manual before contacting Rinnai.

3a2a

Bevelled Fascia

Square Fascia

Cover the lower manual control switch

blanking sticker supplied.

WARNING

CAUTION

WARNING

NOTE

Rinnai Australia 41 Installation Manual

HEATER INSTALLATION

ABNORMAL FLAME PATTERN

The Rinnai Symmetry® heater has a distinct flame pattern. This should look the same every time you start your heater, after an initial warm up period of approximately 20 minutes. Abnormal flame performance and/or pattern can indicate a problem with your heater, such as blocked gas injectors or the artificial logs/burn media have shifted from when the heater was first installed. There are some warning signs that could indicate a problem. If any of the signs occur, please call Rinnai.

Normal Abnormal

Signs of abnormal flame performance:

• Continuous unusual smell from the appliance.

• Continued difficulty or delay in establishing a flame.

• Flame appears either very short or very long.

• Flame only burns part way across the burner.

• Severe soot building up on the inside of the glass door.

Rinnai 42 Installation Manual

WIRING DIAGRAM

(BROWN)

(RED)

(WHITE)

(BLUE)

(RED)

12 11

(BROWN)

FUSE 3A 250V

(GREEN)

CABLE CAT 5

(Gas Control)

Sparker Earth

Flame Rod

Sparker

5 4

231

CONTROL PANEL RECEIVER

IGNITION PACK 579 DBC SIT

FAN MOTOR

9 8 7 6

Modulating Coil

50 Hz

High Speed

OH SWITCH

ACTIVE

NEUTRAL

AC 230V -240V

TEST CONNECTION

Medium Speed

(BROWNN) (BROWN)

(GRN/YLW)

(YELLOW)

(GREY)

(BLACK)

(BROWN)

(BLACK)

(BLUE)

(GRN/YLW)

(BROWN)

(BLUE)

FLAME ROD

(YELLOW)

Rinnai 43 Installation Manual

CHECKLISTS

INSTALLATION AND COMMISSIONING CHECKLIST

• Complete the Installation Check List and the In staller details below.

• Instruct customer on the Symmetry

operation.

• Ensure the customer understands the conten t of this manual.

FINAL CHECKLIST

Advise the customer that during the initial burning period of approximately 2 hours, some smoke and smell may be experienced. During this period the heater should be operated on ‘High’ and the space being heated should be well ventilated. It may take up to 20 minutes of operation for the logs to achieve their full flame pattern and glow.

The mesh dress guard is fitted to this appliance reducing the risk of fire and injury and no part of it should be permanently removed.

• For protection of young children or the infirm a secondary guard is required.

• Ensure this Operation and Installation manual is left with the customer.

•Ensure the Customer understands that:

•No part of this appliance should be permanently removed.

•Paper or other material must not be burnt in this appliance.

•Young children and the infirm should be supervised at all times.

(To be completed by certified Gas Installer) NO / YES

1. Appliance positioned in a suitable location (clearances, combustible clearances, mantels and

surrounds etc).

2. Was a Rinnai approved flue system installed and tested in accordance with the instructions?

3. Gas pressure checked and set?

4. Has the log set / burn media been installed as per instructions?

5. Appliance tested for correct operation and to ensure no gas leaks?

6. Customer instructed on operating procedure and safety requirements

7. Is the end-user fully aware of operating procedure?

8. Has the Mesh Dress Guard been fitted?

NOTE

WARNING

RNZ 11621 Issue J 44 RA 2009-2309029 RDV3610/RDV3611ETR, Issue 10 - 14/3/13

Head Office

10-11 Walker Street, Braeside, Victoria 3195 P.O. Box 460 Tel: (03) 9271 6625 Fax: (03) 9271 6622

National Help Line

Tel: 1300 555 545* Fax: 1300 555 655*

*Cost of a local call Higher from mobile or public phones.

Australia Pty. Ltd.

ABN 74 005 138 769

Internet: www.rinnai.com.au E-mail: enquiry@rinnai.com.au

Rinnai has a Service and Spare Parts network with personnel who are fully trained and equipped to give the best service on your Rinnai appliance. If your appliance requires service, please call our Help Line. Rinnai recommends that this appliance be serviced every 2 years.

CONTACT INFORMATION

Symmetry RDV3610ETR, RDV3611ETR Operation & Installation Manual

Specifications and Main Features

Frequently Asked Questions

User Manual