Symfoni S1000 All in One, S3000 All in One, S3000 All in One MAXI Service Book

S1000 All in One

S3000 All in One MAXI

S3000 All in One

Service boek

Service book Manuel de service / maintenance

S1000 All in One S3000 All in One (MAXI)

CONTENT

S1000 All in One S3000 All in One (MAXI)

PREFACE .....................................................................................................................................44

1. BASIC FUNCTIONING ..........................................................................................................45

1.1 Boiler System ...................................................................................................................46

1.2 Temperature regulation ....................................................................................................46

1.3 Hot water dispensing .......................................................................................................46

1.4 Evaporation extractor system ..........................................................................................46

1.5 Ingredients and mixer system .......................................................................................... 46

1.6 Coffee splitter ...................................................................................................................46

1.7 Solid state relais (SSR) ....................................................................................................47

1.8 Steam thermostat .............................................................................................................47

1.9 Adjustment .......................................................................................................................47

1.9.1 Cup volume ...........................................................................................................47

1.9.2 Strength .................................................................................................................47

1.9.3 Number of shots .................................................................................................... 48

2. MENU STRUCTURE .............................................................................................................49

2.1 The operator/service menu .............................................................................................. 49

2.2 The operator menu ..........................................................................................................50

2.3 The service menu ............................................................................................................50

Quick recipe .....................................................................................................................51

Button setting ...................................................................................................................51

Recipe setting ..................................................................................................................52

Recipe setting (continued) ...............................................................................................53

Settings ............................................................................................................................54

Settings (continued) / Reset countes / Descale/ﬁ lter .......................................................55

Hardware test ..................................................................................................................56

Read log / Clear log / SD menu .......................................................................................57

3. RECIPE SETTINGS ...............................................................................................................58

3.1 Cartridge conﬁ guration ....................................................................................................58

3.2 Button settings .................................................................................................................59

3.2.1 Parameter settings S3000 ......................................................................................60

3.2.2 Parameter settings S3000 MAXI ............................................................................61

3.2.3 Parameter settings S1000 Coffee ...........................................................................62

3.2.4 Parameter settings S1000 Cacao ...........................................................................63

3.2.5 Parameter settings S3000 Milk ...............................................................................64

3.3 Detailed recipe settings ....................................................................................................65

3.4 Timebar recipe settings....................................................................................................65

3.5 Calibrating the hot water valves .......................................................................................66

5. COMPONENT ACCESSIBILITY ............................................................................................71

5.1 Electronics summary .......................................................................................................72

5.1.1 Control unit ...................................................................................................................... 72

5.1.2 Interface / Display .................................................................................................. 73

5.1.3 Power supply .........................................................................................................73

5.2 Main circuit board entrances ............................................................................................74

5.3 Main circuit board exits ....................................................................................................75

5.4 Main circuit board communication ...................................................................................76

6. TROUBLESHOOTING ........................................................................................................... 76

6.1 Read log ..........................................................................................................................76

6.2 Clear log ..........................................................................................................................76

6.3 Troubleshooting ...............................................................................................................77

7. COIN MECHANISM (OPTIONAL) ..........................................................................................79

7.1 Standard con

ﬁ guration .....................................................................................................79

7.2 Rejecting coins ................................................................................................................79

7.3 Activating existing tokens ................................................................................................80

7.4 Programming a new token ............................................................................................... 80

7.5 Accepting Euros and Tokens ...........................................................................................80

7.6 accepting Tokens only .....................................................................................................81

7.7 Cleaning the coin holder ..................................................................................................81

4. SERVICE ..........................................................................................................................67

4.1 Setting a service parameter ............................................................................................. 67

4.2 Preventative maintenance ............................................................................................... 68

4.2.1 Service contracts ...................................................................................................68

4.2.2 Servicing ................................................................................................................68

4.3 Descaling instructions ......................................................................................................69

S1000 / S3000 / S3000 MAXI

08/2009 Rev. 0.4

S1000 / S3000 / S3000 MAXI

S1000 All in One S3000 All in One (MAXI)

No part of this document may be reproduced and/or made public in print, microﬁ lm, electronic media or any other form without the manufacturer’s prior consent. This also applies to the corresponding diagrams and/or charts.

PREFACE

Purpose of this document This document provides directions for use and serves as a service document for trained, authorised service staff to safety install, programme and maintain this device.

- Trained, authorised service staff are considered to be those who install, programme and maintain the device, and are able to carry out repairs.

The majority of settings, including product settings, are protected by a PIN code. This PIN code ensures that users do not gain access to the service menu. It is recommended not to leave this

document with the user after installation and to change the standard factory PIN code.

All sections and paragraphs are numbered. The various ﬁ gures referred to in the text can be found in the ﬁ gures section at the beginning of the manual or with the corresponding subjects.

1. BASIC FUNCTIONING

1 Drink outlet/ Hot water outlet 9 Water reservoir 2 Coffee splitter 10 Dispensing valves 3 Mixer impellor 11 Inlet valve 4 Mixer housing 12 Ingredient cartridge 5 Evaporation extractor ring 13 Cartridge holder 6 Hot water connection mixer 14 Push rod 7 Mixer motor 15 Ingredient motor 8 Filter 16 Ventilator

11 12 13

Chocolate

Coee

Topping

Milk

Pictograms and symbols.

CAUTION

General indication for: IMPORTANT, CAUTION or REMARK.

WARNING

Warning for possible damage to the device, surroundings or environment.

DANGER

Danger of possible severe damage to the device or physical injury.

DANGER

Danger of electricity and voltage.

DANGER

Danger of electrostatic discharge (ESD) in electronics.

S1000 / S3000 / S3000 MAXI

08/2009 Rev. 0.4

Fig. 1

S1000 / S3000 / S3000 MAXI

S1000 All in One S3000 All in One (MAXI)

1.1 Boiler System

Turn on the device using the ON/OFF switch. The display will light up. The magnetic valve (ﬁ g. 1-11) will open and the hot water reservoir (ﬁ g. 1-9) will be ﬁ lled to the maxi- mum electrode. The heating element will be switched on. The display shows [ boiler ﬁ lling ] and [ boiler heating ]. As soon as the NTC sensor measures the set temperature, the heating element will be switched off.

When a drink is being dispensed the water level drops and the maximum electrode is released; the inlet valve (2.5 litres/min.) opens and immediately reﬁ lls the reservoir until the maximum level is reached again. If the water level falls under the minimum electrode level during operation, the operating panel display will show [reﬁ lling boiler]. If the supply of water is not restored within 90 seconds, the display will show the error message [ E3 level error ] and shut off the inlet valve.

1.2 Temperature regulation

The heating element is turned on when the water temperature falls below the temperature setting and the minimum electrode registers water. The temperature in the water reservoir is measured using an NTC precision sensor mounted on the outside wall of the reservoir.

The water temperature also drops when drinks are dispensed. To avoid the temperature regulator from responding too late, the heating element is switched on as soon as the inlet valve (ﬁ g. 1-11) opens and cold water is added. The heating element switches off again as soon as the inlet valve shuts off. The software can also be used to delay when the heating element switches off. See menu item

2.4 Settings / Temperature in the service menu. The heating element always switches off when the maximum boiler temperature of 97˚C is reached.

1.3 Hot water dispensing

When dispensing drinks one of the dispensing valve (ﬁ g. 1-10) opens and hot water ﬂ ows to the brew- er or mixer system. The ﬂ ow velocity for each valve is set using the adjustment screw on the valve. The amount of outﬂ ow is determined by the length of time that the valve stays open. In order to rinse the brewer unit and mixer system, a small amount of rinsing water is released shortly after dispensing to rinse away any ingredient residue.

1.5 Evaporation extractor system

Evaporation released during mixing is largely absorbed by the evaporation extractor ring (ﬁ g. 1-5) and sucked into the machine via the ﬁ lter (ﬁ g. 1-8). The evaporation and ingredient residue are absorbed by the ﬁ lter. The ﬁ lter (ﬁ g. 1-8) can be easily reached (for cleaning purposes) by dismantling the mixer unit (ﬁ g. 1-4). To a large extent, this prevents evaporation from entering the canister outlet and making ingredients damp.

1.5 Ingredients and mixer system

The ingredients cartridges (ﬁ g. 1-12) are ﬁ tted in a holder (ﬁ g. 1-13). The ingredient slide inside the holder is driven via a special mechanism by a gear motor (ﬁ g. 1-15). The instant product (ingredient) is dispensed by a drawer in the bottom of the cartridge and directly dispensed into the mixer unit (ﬁ g. 1-15). At the same time, the dispensing valves (ﬁ g. 1-10) dispense hot water into the mixer unit. The mixer motor (ﬁ g. 1-7) blends the instant product with water at a speed of 10,700 RPM using the mixer rotor (ﬁ g. 1-3). The drink ﬂ ows into the cup via the drink outlet (ﬁ g. 1-1). All individual parts mentioned in this section can be sequentially coordinated using adjustable parameters (timers) in the control unit.

1.6 Coffee Splitter

The coffee splitter (ﬁ g. 1-2) is specially designed for dispensing two cups of coffee at the Same time. The build-in ﬁ lter creates the perfect creme layer on top of the coffee.

1.7 Solid State Relay (SSR)

The heating element is controlled by a solid state relay (ﬁ g. 2C), which supersedes the magnetic switch that was formerly used for this purpose.

1.8 Steam thermostat

The solid state relay (ﬁ g. 2C) is secured by a steam thermostat (ﬁ g. 2D) which is build in line with the overﬂ ow tube (ﬁ g. 2A). The steam thermostat contact is in series with the solid state. This thermostat prevents the boiler from boiling empty when the solid state breaks down in a operating condition. The thermostat switches the heating element OFF (ﬁ g. 2B) when steam escapes from the boiler. The

SSR

N L1

24Vdc

SSR

thermostat must be manually reset.

* Modiﬁ ed in the Symfoni models from machine number 1S06945 (March 2009)

Fig. 2

1.9 Adjustment

1.9.1 Cup volume First of all we would like to remind you that the cup volume (ml) can easily be set in the service menu

2.1 Quick recipe (page 49 of this document).

The operator of the device (end user) also has access to this quick recipe, which is found under section 1.4 Quick recipe (see user manual).

As supplier of the device, you can remove the quick recipe from the operator menu if desired. Go to

2.4 Settings / 2.4.9 I/0 Quick recipe via the service menu and change Yes into No.

1.9.2 Drink strength

The amount of product dispensed, and therefore the strength of the drink, is determined by the number of the times (shots) the cartridge drawer is opened whilst the drink is being made, and how far the drawer opens each time.

Fig. 3 A. Cartridge holder B. Ingredient slide

C. Push rod D. Lock nuts E. Adjustment screw

To Fine adjust the ingredient pull please follow below written instructions:

1. Remove the relevant cartridge holder (ﬁ g. 3A).

2. Loosen the adjustment screw lock nuts (ﬁ g. 3D).

3. Adjust the screw (ﬁ g. 3E) as required. Anti-clockwise increases the strength and clockwise decreases the strength.

4. Replace the cartridge holder and cartridge.

5. Taste the drink and re-adjust as necessary.

6. When the adjustment is correct tighten both the lock nuts (ﬁ g. 3D) against the push rod (ﬁ g. 3C).

7. Replace the cartridge holder and cartridge. Important: After replacing check that the push rod is free To move back and forwards pushing the slide out as it moves forwards.

Fig. 3

S1000 / S3000 / S3000 MAXI

08/2009 Rev. 0.4

S1000 / S3000 / S3000 MAXI

S1000 All in One S3000 All in One (MAXI)

Check also if the mechanism is assembled as shown below.

Fig. 4 A. Cartridge holder B. Ingredient slide C. Ingredient shield

1.7.3 Number of shots

If a greater adjustment is needed, the number of times the cartridges drawer is opened For each drink can be changed.

Fig. 5 A. Ingredient motor B. Micro switch C. Push rod

Chocolate

Coee

Topping

Milk

Fig. 4

Fig. 5

The push rod (ﬁ g. 5C) is driven by the ingredient motor (ﬁ g. 5A). Every rotation is being detected by a micro switch (ﬁ g. 5C). One rotation is one shot.

To set the shot amount go to the service menu 2.3 Recipe setting (page 50 of this document).

2. MENU STRUCTURE

2.1 The operator/service menu

The majority of settings, including product settings, are protected by a PIN code. This PIN code ensures that users do not gain access to the service menu.

It is recommended not to leave this document with the user after installation and to change the standard factory PIN code.

This section describes how the various settings can be changed by trained, authorized service staff. You can read about how to gain access to the service menu below. On access to the service menu the control panel has the following functions:

Escape (back without conﬁ rming any changes)

Previous (menu item / increase value)

Next (menu item / decrease value)

Enter (conﬁ rm menu choice)

TEST

Test (press for 1 sec.)

Summary:

Operator menu Service menu

1.0 Free dispensing 2.1 Quick recipe

1.1 Clock 2.2 Button settings

1.2 Timer settings 2.3 Recipe settings

1.3 Recipe counters 2.4 Settings

1.4 Quick recipe 2.5 Reset counters

1.6 Software 2.6 Descale / ﬁ lter

1.7 PIN-code 2.7 Hardware test

2.8 Read log

2.9 Clear log

2.10 Load defaults

2.11 SD menu

2.12 Change PIN code

2.13 Additional settings

S1000 / S3000 / S3000 MAXI

08/2009 Rev. 0.4

S1000 / S3000 / S3000 MAXI

S1000 All in One S3000 All in One (MAXI)

2.2 The operator menu

Operator menu

Main item Sub item Item Range Set Description

1.0 Free dispensing

1.1 Clock Time HH:MM Set the clock to the correct local time here.

Date DD-MM-JJJJ Set the clock to the correct local time here.

1.2 Timer Mon-Fri On 00:00

Sat On 00:00

Sun On 00:00

1.3 Recipe counters

1.4 Quick recipe Recipe name 1

1.6 Software Software version is readable here.

1.7 PIN-code 2-2-2-2-2 PIN code = press the number 2 key ﬁ ve times.

Recipe 1

Recipe 10

Recipes total Total Cups Total counter for all dispensed recipes

Rinse counters Brewer Number of brewer rinses

Reset counters Total rest of all counters

Recipe name 10

Total Off 00:00 Total counter for recipe 1 (free-paid-jugs)

Free Cups Number of free dispensed drinks (recipe 1)

Paid Cups Number of paid dispensed drinks (recipe 1)

Jug Cups Number of dispensed jugs (recipe 1)

Free Cups Total counter for all free dispensed recipes

Paid Cups Total counter for all paid dispensed recipes

Jug Cups Total counter for all dispensed jugs

Mixer(s) Number of mixer rinses

Cup volume

Yes/no Yes Set the device to free or paid dispensing here.

Off 00:00

50-300 ml 125ml Use this for setting the volume easily per recipe

Set the time when the device should operate here. If the timer switches off the device it will automatically revert to standby mode.

(drink button).

2.3 The service menu

Service menu

Main item Sub item Item Range Set Description

2.1 Quick recipe Recipe name 1

Recipe name 10

2.2 Button setting Button 1

Button 10

Cup volume

<Recipe name> Recipe list

Recipe active Yes/no Yes Use this to place the product concerned

Price 0,05-2,00 0,10 For paid dispensing a price can be set

Cup volume 50-300ml * 125ml Set the desired cup volume here. All other

Multicup 0-20 0 Set the number of cups that should be

Key switch 0-1-2-3 0 / 1 Recipe button concerned works as follows:

Push & Hold Yes-No No If set to yes: pressing this button starts the

Drip time 0-10 sec. 2 sec. The length of time that the product

50-300 ml 125ml Use this for setting the volume per recipe

See section

3.2

(drink key).

Change any recipe buttons here that standard factory settings. All settings that correspond to selected recipes are automatically loaded.

out of service.

here for each product button.

parameters (e.g. coffee dosage) can be adjusted automatically. This parameter is coupled to the quick recipe cup volume!

Advice: deactivate Quick recipe in the Operator menu; 2.4 Settings / I/O Quick recipe.

dispensed when the key switch is in the jug setting.

0= key switch setting n/a CUP (paid) or JUG* (paid) 1= key switch |: CUP (paid) key switch –: JUG* (paid) 2= key switch |: no dispensing key switch –: JUG* (paid) 3= key switch |: CUP (paid) key switch –: JUG* (free) (*when multicup is set to >1)

hot/cold water dispensing and releasing it stops the hot water dispensing. Only use this option for Water 4 and Water 6 in combination with a hot/cold water recipe button.

continues to run from the brewer or mixer. After this time has elapsed a new drink selection can be made.

S1000 / S3000 / S3000 MAXI

08/2009 Rev. 0.4

S1000 / S3000 / S3000 MAXI

S1000 All in One S3000 All in One (MAXI)

Service menu continued ….

Main item Sub item Sub Item Range Description

2.3 Recipe setting Recipe name 1

Recipe name 10

Unit 1 DV 1 WT 0,0-30,0 s Waiting time Water 1

DV 1 0,0-100,0 ml Dispensing amount Water 1 (Brewer)

Rinse 1 WT 0,0-20,0 s Waiting time Rinsing Water 1

Rinse 1 0,0-15,0 ml

Ingredient 1 WT 0,0-30,0 s Waiting time Cacao (left cartridge)

Ingredient 1 0 - 6 x Number of shots Cacao (left cartridge)

Ingredient 2 WT 0,0-30,0 s Not used

Ingredient 2 0 - 6 x Not used

Mixer 1 WT 0,0-30,0 s Waiting time Mixer 1

Mixer 1 0,0-50,0 s Mixing time Mixer 1

Pause open IM1 0,0-10,0 s

Pause rest IM1 0,0-10,0 s

S3000 (MAXI) Cacao unit /

S1000 coffee unit

Pause open IM2 0,0-10,0 s Not used

Pause rest IM2 0,0-10,0 s Not used

Unit 2 DV 2 WT 0,0-30,0 s Waiting time Water 2

DV 2 0,0-100,0 ml Dispensing amount Water 2

Rinse 2 WT 0,0-20,0 s Waiting time Rinsing Water 2

Rinse 2 0,0-15,0 ml

Coffee WT 0,0-30,0 s Waiting time Coffee (middle cartridge)

Coffee 0 - 6 x Number of shots Coffee (middle cartridge)

Ingredient 4 WT 0,0-30,0 s Not used

Ingredient 4 0 - 6 x Not used

Coffee unit

Mixer 2 WT 0,0-30,0 s Waiting time Mixer 2

Mixer 2 0,0-50,0 s Mixing time Mixer 2

Pause open IM3 0,0-10,0 s

Pause rest IM3 0,0-10,0 s

Pause open IM4 0,0-10,0 s Not used

Pause rest IM4 0,0-10,0 s Not used

Dispensing amount Rinsing Water 1 Automatically deducted from Water 1

Pause time IM 1 when dosing slide is totally open.

Pause time IM 1 in between 2 shots (motor pauses in home position)

Dispensing amount Rinsing Water 2 Automatically deducted from Water 2

Pause time IM 3 when dosing slide is totally open.

Pause time IM 3 in between 2 shots (motor pauses in home position)

Service menu continued ….

Main item Sub item Sub Item Range Description

2.3 Recipe setting (continued…)

Recipe name 1

Recipe name 10

Unit 3 DV 3 WT 0,0-30,0 s Waiting time Water 3

DV 3 0-100 ml Dispensing amount Water 3

Rinse 3 WT 0,0-20,0 s Waiting time Rinsing Water 3

Rinse 3 0,0-15,0 ml

Topping WT 0,0-30,0 s Waiting time Topping (right cartridge)

Topping 0 - 6 x Number of shots Topping (right cartridge)

Ingredient 6 WT 0,0-30,0 s Not used

Ingredient 6 0 - 6 x Not used

Mixer 3 WT 0,0-30,0 s Waiting time Mixer 3

Mixer 3 0,0-50,0 s Mixing time Mixer 3

Topping unit

Pause open IM5 0,0-10,0 s

Pause rest IM5 0,0-10,0 s

Pause open IM6 0,0-10,0 s Not used

Pause rest IM6 0,0-10,0 s Not used

DV 4 WT 0,0-30,0 s Waiting time Water 4

DV 4

DV 5 WT 0,0-30,0 s Not used

DV 5 0,0-100,0 ml Not used

DV 6 WT 0,0-30,0 s Not used

DV 6 0,0-100,0 ml Not used

0,0-100,0 ml

Dispensing time Rinsing Water 3 Automatically deducted from Water 3

Pause time IM 5 when dosing slide is totally open.

Pause time IM 5 in between 2 shots (motor pauses in home position)

Dispensing amount Water 4 (Hot water dispensed)

S1000 / S3000 / S3000 MAXI

08/2009 Rev. 0.4

S1000 / S3000 / S3000 MAXI

+ 15 hidden pages

Symfoni S1000 All in One, S3000 All in One, S3000 All in One MAXI Service Book

Specifications and Main Features

Frequently Asked Questions

User Manual