Symetrix xIn 4, xOut 4, xIO 4x4, xControl Quick Start Manual

QUICK START GUIDE: xIn 4, xOut 4, and xIO 4x4

What’s In The Box?

• An xIn 4, xIO 4x4, or xOut 4 hardware unit.

• A North American (NEMA) or Euro IEC power
cable. You may need to substitute a cable
appropriate for your locale.

• 15 Watt, 100-250 VAC input, 48 VDC
output, PoE injector.

• 4 or 8 detachable 3.5 mm Phoenix®
connectors.

• A 3’ CAT6 RJ45 cable.

• A Printed Quick Start Guide.

What You Need to Provide

A Windows PC with 1 GHz or higher
processor and:

• Windows 7® or higher.

• 250 MB free storage space.

• 1024x768 graphics capability.

• 16-bit or higher colors.

• Internet connection.

• 512 MB or more of RAM as required by
your operating system.

• A Symetrix Radius, Prism, or Edge
hardware device.

• CAT5/6 cable or an existing Dante network.

Getting Help

Composer, the Windows software that
configures xIn 4, xOut 4, and xIO 4x4
hardware, includes a help module which acts
as a complete User’s Guide for both hardware
and software. If you have questions beyond
the scope of this Quick Start Guide, contact
our Customer Support Group in the following
ways:

Tel: [phone]

6:00 am to 6:00 pm

Monday through Friday,

Pacific Time

Web: http://www.symetrix.co

Email: [e-mail]
Chat: http://symetrix.casengo.com/vip/

Note: This equipment has been tested and found to comply with the limits

for a Class B digital device, pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to

which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Modifications not expressly approved by the manufacturer could void the
user’s authority to operate the equipment under FCC rules.

Cet appariel numerique de la classe B respecte toutes les Exigences du
Reglement sur le materiel brouilleur du Canada.

Important Safety Instructions

! Read these instructions.
@ Keep these instructions.
# Heed all warnings.
$ Follow all instructions.
% Do not use this apparatus near water. This

apparatus shall not be exposed to dripping
or splashing and no objects filled with
liquids, such as vases, shall be placed on
the apparatus.

^ Clean only with dry cloth.
& Do not block any ventilation openings.

Install only in accordance with the
manufacturer’s instructions.

* Do not install near any heat sources such

as radiators, heat registers, stoves, or
other apparatus (including amplifiers) that
produce heat.

( This apparatus shall be connected to

a mains socket outlet with a protective
earthing connection. Do not defeat
the safety purpose of the polarized or
grounding-type plug. A polarized plug has
two blades with one wider than the other.
A grounding type plug has two blades and
a third grounding prong. The wide blade
or the third prong are provided for your
safety. If the provided plug does not fit
into your outlet, consult an electrician for
replacement of the obsolete outlet.

BL Ensure proper ESD control and grounding

when handling exposed I/O terminals.

BM Protect the power cord from being walked

on or pinched particularly at plugs,
convenience receptacles, and the point
where they exit from the apparatus.

BN Only use attachments/accessories

specified by the manufacturer.

BO Use only with the cart, stand, tripod,

bracket, or table specified
by the manufacturer,
or sold with the
apparatus. When a cart is
used, use caution when
moving the cart/apparatus
combination to avoid injury from tip-over.

BP Unplug this apparatus during lightning

storms or when unused for long periods of
time.

BQ Refer all servicing to qualified service

personnel. Servicing is required when the
apparatus has been damaged in any way,
such as power-supply cord or plug cord
is damaged, liquid has been spilled or
objects have fallen into the apparatus, the
apparatus has been exposed to rain or
moisture, does not operate normally, or has
been dropped.

CAUTION

RISK OF ELECTRIC SHOCK

DO NOT OPEN

TO REDUCE THE RISK OF FIRE OR

WARNING:

SEE OWNERS MANUAL. VOIR CAHIER D’INSTRUCTIONS.

No user serviceable parts inside. Refer servicing to qualified service personnel.

Il ne se trouve a l’interieur aucune piece pourvant entre reparée l’usager.

G The lightning flash with arrowhead

symbol within an equilateral triangle is
intended to alert the user of the presence
of uninsulated “dangerous voltage” within
the product’s enclosure that may be of
sufficient magnitude to constitute a risk of
electric shock to persons. The exclamation
point within an equilateral triangle is
intended to alert the user of the presence
of important operating and maintenance
(servicing) instructions in the literature
accompanying the product (i.e. this Quick
Start Guide).

G CAUTION: To prevent electric shock, do

not use the polarized plug supplied with the
device with any extension cord, receptacle,
or other outlet unless the prongs can be
fully inserted.

G Power Source: This Symetrix hardware

uses a universal input supply that
automatically adjusts to the applied
voltage. Ensure that your AC mains voltage
is somewhere between 100-240 VAC,
50-60 Hz. Use only the power cord and
connector specified for the product and
your operating locale. A protective ground
connection, by way of the grounding
conductor in the power cord, is essential
for safe operation. The appliance inlet and
coupler shall remain readily operable once
the apparatus has been installed.

G User Serviceable Parts: There are no

user serviceable parts inside this Symetrix
product. In case of failure, customers
inside the U.S. should refer all servicing to
the Symetrix factory. Customers outside
the U.S. should refer all servicing to an
authorized Symetrix distributor. Distributor
contact information is available online at:

http://www.symetrix.co.

ELECTRIC SHOCK DO NOT EXPOSE
THIS EQUIPMENT TO RAIN OR MOISTURE

RISQUE DE CHOC ELECTRIQUE

AVIS:

NE PAS OUVRIR

S’adresser a un reparateur compétent.

www.symetrix.co | +1.425.778.7728

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QUICK START GUIDE: xIn 4, xOut 4, and xIO 4x4

Software Installation

Composer is the software that provides real-time set-up and
control of xIn 4, xOut 4, and xIO 4x4 from a Win dows PC
environment.

Use the following procedure to install Composer on your computer.

From the Symetrix web site (http://www.symetrix.co):

1. Download the Composer software installer from the Symetrix

web site.

2. Double-click on the file you just downloaded and follow the on

screen directions to install.

After installing the software, refer to the Help File for full connection
and configuration information.

PHY Dante Devices

This device does not have an internal switch. The Ethernet
jack is connected directly to the Dante PHY (Ethernet physical
transceiver), as opposed to through a switch. This means you must
connect the Dante port to a switch before connecting it to another
Dante device to avoid frequent audio dropouts on Dante channels.
This includes many Ultimo-based devices on the market as well as
the specific Symetrix hardware listed below:

• Prism (4x4, 8x8, 12x12, and 16x16)

• xIn 4

• xOut 4

• xIO 4x4

System Setup

Neither the xIn 4, xOut 4, nor the xIO 4x4 functions stand­alone, as Composer software cannot communicate with them
directly. Therefore, xIn 4, xOut 4, and xIO 4x4 require a Radius,
Prism, or Edge unit to be present in the system to act as the
communications bridge. A successful system setup requires that
you first establish communications with an Radius, Prism, or Edge
unit.

Basic Connections

1. Connect your PC to an Ethernet port on the Radius, Prism,

or Edge unit.

2. To power the xIn 4, xOut 4, or xIO 4x4, connect the Dante

port to a PoE injector or PoE enabled switch port.

3. Daisy chain a CAT5/6 cable from either the LAN port on the

PoE injector or from the PoE switch.

Network Setup

About DHCP

Radius, Prism, and Edge boot with DHCP enabled by default. This
means that as soon as you connect it to a network, it will look for a
DHCP server in order to obtain an IP address. If a DHCP server is
present, Radius, Prism, and Edge will obtain an IP address from it.
This process may take several minutes. With your PC attached to
the same network, and thus getting its IP address from the same
DHCP server, all will be ready to go.

If your network does not have a DHCP server, Radius, Prism,
and Edge will not be able to obtain an IP address. While waiting,
Radius, Prism, and Edge will default to a private IP address in
the range of 169.254.x.x where x.x is the last four alphanumeric
characters of Radius, Prism, and Edge’s MAC address (MAC
address hex value is converted to decimal for IP address). Radius,
Prism, and Edge’s MAC address can be found on a sticker on the

bottom of hardware.

When there is no DHCP server present to assign IP addresses
to either Radius, Prism, and Edge or your PC, you may need to
configure your PC with a static IP in the range of 169.254.x.x
with a Subnet Mask of 255.255.0.0 in order to communicate with
Radius, Prism, and Edge in a direct connect mode. However, if
your PC is using the default network settings, it should also have
automatically self-assigned a similar private IP address in the
range of 169.254.x.x, and if this is the case, you should be able to
connect to Radius, Prism, and Edge directly.

Even if the PC’s default settings have been changed, Radius,
Prism, and Edge will try to establish communications by setting up
appropriate routing table entries to reach devices with 169.254.x.x
addresses.

Connecting to Radius, Prism, and Edge from a host computer
on the same LAN

The Radius, Prism, Edge, and the host computer require the
following 3 items:

1. IP Address - The unique address of a node on a network.

2. Subnet Mask - Configuration that defines which IP
Addresses are included in a particular subnet.

3. Default Gateway (optional) - The IP address of a device that
routes traffic from one subnet to another. (This is only
needed when the PC and Radius, Prism, or Edge are on
different subnets).

If you are putting Radius, Prism, or Edge on an existing network, a
network administrator will be able to provide the above information
or it may have been provided automatically by a DHCP server. For
security reasons, it is not recommended to put Radius, Prism, and
Edge directly on the Internet. If you do, a network administrator or
your Internet Service Provider can provide the above information.

If you are on your own private network, directly or indirectly
connected to Radius, Prism, or Edge, you may allow Radius,
Prism, or Edge to choose an automatic IP address or you may
choose to assign it a static IP address. If you are building your
own separate network with static assigned addresses, you may
consider using an IP Address from one of the ”Private-Use”
networks noted in RFC-1918:

1. 172.16.0.0/12 = IP Addresses 172.16.0.1 through

172.31.254.254 and a Subnet Mask of 255.240.0.0

2. 192.168.0.0/16 = IP Addresses 192.168.0.1 through

192.168.254.254 and a Subnet Mask of 255.255.0.0

3. 10.0.0.0/8 = IP Addresses 10.0.0.1 through

10.254.254.254 and a Subnet Mask of 255.255.0.0

Connecting to xIn 4, xOut 4, and xIO 4x4 through a Firewall/
VPN

We have successfully tested control of xIn 4, xOut 4, and xIO
4x4’s through a firewall and VPN, but are unable to guarantee
performance of these types of connections at this time.
Configuration instructions are specific to each firewall and VPN, so
specifics are not available. Additionally, wireless communications

are also not guaranteed, though have also been successfully
tested.

www.symetrix.co | +1.425.778.7728

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