Symetrix xIO Stage 4x4 Quick Start Manual

QUICK START GUIDE: xIO Stage 4x4

What’s In The Box?

• A xIO Stage 4x4.

• A Printed Quick Start Guide.

• Four #10-32 x 3/8” Black Phillips Screws.

• Four #10 Black Rubber Washers.

• Two Male XLR Dummy Plugs.

• Two Female XLR Dummy Plugs.

• Six 5.6” Black Cable Ties.

What You Need to Provide

A Windows PC with 1 GHz or higher
processor and:

• Windows 7® or higher.

• 250 MB free storage space.

• 1024x768 graphics capability.

• 16-bit or higher colors.

• Internet connection.

• 512 MB or more of RAM as required by
your operating system.

• A Symetrix Radius NX, Prism, or Edge
hardware device.

• CAT5/6 cable or an existing Dante network.

• Standard 8”x8”x4” electrical enclosure.

• 802.3af Class 0 PoE switch or injector, 10
Watts minimium.

Important Safety Instructions

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water. This

apparatus shall not be exposed to dripping
or splashing and no objects filled with
liquids, such as vases, shall be placed on
the apparatus.

6. Clean only with dry cloth.

7. Do not block any ventilation openings.

Install only in accordance with the
manufacturer’s instructions.

8. Do not install near any heat sources such
as radiators, heat registers, stoves, or
other apparatus (including amplifiers) that
produce heat.

9. Ensure proper ESD control and grounding,
particularly around exposed I/O terminals.
The xIO Stage 4x4 is provided with a
chassis grounding wire for attaching to
typical, metal, junction box enclosures.
Follow local codes for bonding these to
earth ground. This is required for safety, but
also greatly improves ESD resilience.

12. Use only with the cart,
stand, tripod, bracket,
or table specified by the
manufacturer, or sold with
the apparatus. When a cart
is used, use caution when
moving the cart/apparatus combination to
avoid injury from tip-over.

13. Refer all servicing to qualified service
personnel. Servicing is required when
the apparatus has been damaged in any
way, such as liquid has been spilled or
objects have fallen into the apparatus, the
apparatus has been exposed to rain or
moisture, does not operate normally, or has
been dropped.

CAUTION

RISK OF ELECTRIC SHOCK

DO NOT OPEN

TO REDUCE THE RISK OF FIRE OR

WARNING:

SEE OWNERS MANUAL. VOIR CAHIER D’INSTRUCTIONS.

No user serviceable parts inside. Refer servicing to qualified service personnel.

Il ne se trouve a l’interieur aucune piece pourvant entre reparée l’usager.

ELECTRIC SHOCK DO NOT EXPOSE
THIS EQUIPMENT TO RAIN OR MOISTURE

RISQUE DE CHOC ELECTRIQUE

AVIS:

NE PAS OUVRIR

S’adresser a un reparateur compétent.

Getting Help

Composer, the Windows software that
configures xIO Stage 4x4 hardware, includes
a help module which acts as a complete
User’s Guide for both hardware and software.
If you have questions beyond the scope of
this Quick Start Guide, contact our Customer
Support Group in the following ways:

Tel: [phone]

6:00 am to 6:00 pm

Monday through Friday,

Pacific Time

Web: http://www.symetrix.co

Email: [e-mail]
Chat: http://symetrix.casengo.com/vip/

Note: This equipment has been tested and found to comply with the limits

for a Class A digital device, pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a commercial installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Modifications not expressly approved by the manufacturer could void the
user’s authority to operate the equipment under FCC rules.

Cet appariel numerique de la classe A respecte toutes les Exigences du
Reglement sur le materiel brouilleur du Canada.

10. Protect cords from being walked on or
pinched particularly at plugs, convenience
receptacles, and the point where they exit
from the apparatus.

11. Only use attachments/accessories
specified by the manufacturer.

• The lightning flash with arrowhead

symbol within an equilateral triangle is
intended to alert the user of the presence
of uninsulated “dangerous voltage” within
the product’s enclosure that may be of
sufficient magnitude to constitute a risk of
electric shock to persons. The exclamation
point within an equilateral triangle is
intended to alert the user of the presence
of important operating and maintenance
(servicing) instructions in the literature
accompanying the product (i.e. this Quick
Start Guide).

• CAUTION: To prevent electric shock, do

not use polarized plugs with any extension
cord, receptacle or other outlet unless the
prongs can be fully inserted.

• User Serviceable Parts: There are no

user serviceable parts inside this Symetrix
product. In case of failure, customers
inside the U.S. should refer all servicing to
the Symetrix factory. Customers outside
the U.S. should refer all servicing to an
authorized Symetrix distributor. Distributor
contact information is available online at:

http://www.symetrix.co.

www.symetrix.co | +1.425.778.7728

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QUICK START GUIDE: xIO Stage 4x4

Software Installation

Composer is the software that provides real-time set-up and
control of xIO Stage 4x4 from a Win dows PC environment.

Use the following procedure to install Composer on your computer.

From the Symetrix web site (http://www.symetrix.co):

1. Download the Composer software installer from the Symetrix
web site.

2. Double-click on the file you just downloaded and follow the on
screen directions to install.

After installing the software, refer to the Help File for full connection
and configuration information.

PHY Dante Devices

This device does not have an internal switch. The Ethernet
jack is connected directly to the Dante PHY (Ethernet physical
transceiver), as opposed to through a switch. This means you must
connect the Dante port to a switch before connecting it to another
PHY Dante device to avoid audio dropouts on Dante channels.
Dante PHY devices include many Ultimo-based devices on the
market as well as the specific Symetrix hardware listed below:

• Prism (4x4, 8x8, 12x12, and 16x16)

• xIn 4

• xOut 4

• xIO 4x4

• xIO Stage 4x4

System Setup

The xIO Stage 4x4 does not function stand-alone, as Composer
software cannot communicate with them directly. Therefore, xIO
Stage 4x4 requires a Radius NX, Prism or Edge unit to be present
in the system to act as the communications bridge. A successful
system setup requires that you first establish communications with
an Radius NX, Prism, or Edge unit.

Basic Connections

1. Connect your PC to an Ethernet port on the Radius NX, Prism,

or Edge unit.

2. To power the xIO Stage 4x4, connect the Dante port to a PoE

injector or PoE enabled switch port.

3. Daisy chain a CAT5/6 cable from either the LAN port on the

PoE injector or from the PoE switch.

Network Setup

About DHCP

Radius NX, Prism, and Edge boot with DHCP enabled by default.
This means that as soon as you connect it to a network, it will look
for a DHCP server in order to obtain an IP address. If a DHCP
server is present, Radius NX, Prism, and Edge will obtain an IP
address from it. This process may take several minutes. With your
PC attached to the same network, and thus getting its IP address
from the same DHCP server, all will be ready to go.

If your network does not have a DHCP server, Radius NX, Prism,
and Edge will not be able to obtain an IP address. While waiting,
Radius NX, Prism, and Edge will default to a private IP address in
the range of 169.254.x.x where x.x is the last four alphanumeric
characters of Radius, Prism, and Edge’s MAC address (MAC
address hex value is NX converted to decimal for IP address).
Radius NX, Prism, and Edge’s MAC address can be found on a
sticker on the bottom of hardware.

When there is no DHCP server present to assign IP addresses
to either Radius NX, Prism, and Edge or your PC, you may need
to configure your PC with a static IP in the range of 169.254.x.x
with a Subnet Mask of 255.255.0.0 in order to communicate with
Radius NX, Prism, and Edge in a direct connect mode. However,
if your PC is using the default network settings, it should also
have automatically self-assigned a similar private IP address in the
range of 169.254.x.x, and if this is the case, you should be able to
connect to Radius NX, Prism, and Edge directly.

Even if the PC’s default settings have been changed, Radius NX,
Prism, and Edge will try to establish communications by setting up
appropriate routing table entries to reach devices with 169.254.x.x
addresses.

Connecting to Radius NX, Prism, and Edge from a host
computer on the same LAN

The Radius NX, Prism, Edge, and the host computer require the
following 3 items:

1. IP Address - The unique address of a node on a network.

2. Subnet Mask - Configuration that defines which IP
Addresses are included in a particular subnet.

3. Default Gateway (optional) - The IP address of a device that
routes traffic from one subnet to another. (This is only
needed when the PC and Radius NX, Prism, or Edge are on
different subnets).

If you are putting Radius NX, Prism, or Edge on an existing
network, a network administrator will be able to provide the above
information or it may have been provided automatically by a DHCP
server. For security reasons, it is not recommended to put Radius
NX, Prism, and Edge directly on the Internet. If you do, a network
administrator or your Internet Service Provider can provide the
above information.

If you are on your own private network, directly or indirectly
connected to Radius NX, Prism, or Edge, you may allow Radius
NX, Prism, or Edge to choose an automatic IP address or you
may choose to assign it a static IP address. If you are building
your own separate network with static assigned addresses, you
may consider using an IP Address from one of the ”Private-Use”
networks noted in RFC-1918:

1. 172.16.0.0/12 = IP Addresses 172.16.0.1 through

172.31.254.254 and a Subnet Mask of 255.240.0.0

2. 192.168.0.0/16 = IP Addresses 192.168.0.1 through

192.168.254.254 and a Subnet Mask of 255.255.0.0

3. 10.0.0.0/8 = IP Addresses 10.0.0.1 through

10.254.254.254 and a Subnet Mask of 255.255.0.0

Connecting to Radius NX, Prism or Edge through a
Firewall/VPN

We have successfully tested control of Radius NX, Prism and
Edge through a firewall and VPN, but are unable to guarantee
performance of these types of connections at this time
Configuration instructions are specific to each firewall and VPN, so
specifics are not available. Additionally, wireless

communications
are also not guaranteed, though have also been successfully
tested.

www.symetrix.co | +1.425.778.7728

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