1
G The lightning flash with arrowhead
symbol within an equilateral triangle is
intended to alert the user of the presence
of uninsulated “dangerous voltage” within
the product’s enclosure that may be of
sufficient magnitude to constitute a risk of
electric shock to persons. The exclamation
point within an equilateral triangle is
intended to alert the user of the presence
of important operating and maintenance
(servicing) instructions in the literature
accompanying the product (i.e. this Quick
Start Guide).
G CAUTION: To prevent electric shock, do
not use the polarized plug supplied with the
device with any extension cord, receptacle,
or other outlet unless the prongs can be
fully inserted. Danger of explosion if battery
is incorrectly replaced. Replace only with
the same or equivalent type.
G Power Source: This Symetrix hardware
uses a universal input supply that
automatically adjusts to the applied
voltage. Ensure that your AC mains voltage
is somewhere between 100-240 VAC,
50-60 Hz. Use only the power cord and
connector specified for the product and
your operating locale. A protective ground
connection, by way of the grounding
conductor in the power cord, is essential
for safe operation. The appliance inlet and
coupler shall remain readily operable once
the apparatus has been installed.
G User Serviceable Parts: There are no
user serviceable parts inside this Symetrix
product. In case of failure, customers
inside the U.S. should refer all servicing to
the Symetrix factory. Customers outside
the U.S. should refer all servicing to an
authorized Symetrix distributor. Distributor
contact information is available online at:
http://www.symetrix.co.
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Important Safety Instructions
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water. This
apparatus shall not be exposed to dripping
or splashing and no objects filled with
liquids, such as vases, shall be placed on
the apparatus.
6. Clean only with dry cloth.
7. Do not block any ventilation openings.
Install only in accordance with the
manufacturer’s instructions.
8. Do not install near any heat sources such
as radiators, heat registers, stoves, or
other apparatus (including amplifiers) that
produce heat.
9. This apparatus shall be connected to
a mains socket outlet with a protective
earthing connection. Do not defeat
the safety purpose of the polarized or
grounding-type plug. A polarized plug has
two blades with one wider than the other.
A grounding type plug has two blades and
a third grounding prong. The wide blade
or the third prong are provided for your
safety. If the provided plug does not fit
into your outlet, consult an electrician for
replacement of the obsolete outlet.
10. Protect the power cord from being walked
on or pinched particularly at plugs,
convenience receptacles, and the point
where they exit from the apparatus.
11. Only use attachments/accessories
specified by the manufacturer.
12. Use only with the cart, stand, tripod,
bracket, or table specified by
the manufacturer, or sold with
the apparatus. When a cart
is used, use caution when
moving the cart/apparatus
combination to avoid injury from tip-over.
13. Unplug this apparatus during lightning
storms or when unused for long periods of
time.
14. Refer all servicing to qualified service
personnel. Servicing is required when the
apparatus has been damaged in any way,
such as power-supply cord or plug cord
is damaged, liquid has been spilled or
objects have fallen into the apparatus, the
apparatus has been exposed to rain or
moisture, does not operate normally, or has
been dropped.
Note: This equipm ent has bee n test ed and found to co mply with t he limits
for a Class B digital device, pursuant to part 15 of the FCC Rules. These
limits are designe d to provide reasonable protec tion agains t harmful
interf erence in a residential installatio n. This equ ipment gene rates, uses
and ca n radiate r adio frequen cy energy a nd, if not installed a nd use d in
accorda nce with th e instructi ons, may ca use harmful interferenc e to radio
commun ications. H owever, there i s no g uarant ee that int erference wi ll
not oc cur in a pa rticular in stalla tion. If th is equipmen t does caus e harm ful
interf erence to ra dio or tele vision recep tion, which can be det ermined by
turni ng the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• C onnect the equipm ent into an outlet on a circuit di fferent from that t o
which the receiver is connect ed.
• Consult the dealer or an experienced radio/TV technician for help.
Modifi cations not expressly a pproved by t he manufact urer could v oid the
user’s authority to operate the equipment under FCC rules.
Cet ap pariel nume rique de la class e B respecte toutes les Exigences du
Reglement sur le materiel brouilleur du Canada.
QUICK START GUIDE: SymNet xControl
Safety
What Ships in the Box
• xControl hardware device.
• Mounting hardware including: two short
1.06” rack ears, one long 9.625” rack ear,
two linking blocks (one threaded and one
unthreaded), one 1.25” 4-40 flat head screw,
and eight 0.5” 6-32 flat head screws.
• A North American (NEMA) or Euro IEC
power cable. You may need to substitute a
cable appropriate for your locale.
• 15 Watt, 100-250 VAC input, 48 VDC
output, PoE injector.
• 18 detachable 3.81 mm terminal block
connectors.
• 3’ shielded CAT5e RJ45 cable.
• This Quick Start Guide.
What You Need to Provide
A Windows PC with 1 GHz or higher
processor and:
• Windows XP or higher.
• 250 MB free storage space.
• 1024x768 graphics capability.
• 16-bit or higher colors.
• CD-ROM drive or Internet connection.
• 512 MB or more of RAM as required by
your operating system.
• Network (Ethernet) interface.
• CAT5/6 cable or an existing Ethernet
network.
Getting Help
SymNet Composer, the W indows software
that configures xControl hardware, includes
a help file which acts as a complete User’s
Guide for both hardware and software. If you
have questions beyond the scope of this
Quick Start Guide, contact our Customer
Support Group in the following ways:
Te l: +1.425.778.7728
8:00 am to 4:30 pm
Monday through Friday,
Pacific Time
Web: http://www.symetrix.co
Email: support@symetrix.co
2
6408 216th Street SW | Mountlake Terrace, WA 98043 USA
T +1.425.778.7728 F +1.425.778.7727 | www.symetrix.co
QUICK START GUIDE: SymNet xControl
Assembly
1
1
3
2a
2b
1
Assembled
Linking Blocks
Unthreaded
Linking Block
Threaded
Linking Block
One - 1.25” 4-40
Flathead Screw
Four - 0.5” 6-32
Flathead Screws
Four - 0.5” 6-32 Flathead Screws
Four - 0.5” 6-32 Flathead Screws
Rotate Rack EarRotate Rack Ear
Four - 0.5” 6-32 Flathead Screws
Four - 0.5” 6-32 Flathead Screws
Four - 0.5” 6-32
Flathead Screws
Four 0.5” 6-32
Flathead Screws
Rack mounting a single device
Rack mounting two devices
Surface Mounting
One - 1.06”
Short Rack Ear
One - 9.625”
Long Rack Ear
One - 1.06” Short Rack Ear One - 1.06” Short Rack Ear
Basic Hookup
QUICK START GUIDE: SymNet xControl
3
PRIMARY
SECONDARY
DANTE NETWORK AUDIO
ARC-2e
DOWN
UP
MENU
ARC
ETHERNET
The RJ45 connectors labeled “ARC” are only for use with the ARC series of remotes.
DO NOT plug the ARC connectors on Symetrix products into any RJ45 connector labeled “DANTE”, or “ETHERNET” .
The “ARC” RJ45 connectors on Symetrix products can carry anywhere from 6 to 24 VDC which can damage Dante and Ethernet circuitry.
Configuring IP Parameters
Locating Hardware
Discovery of, and connection to, xControl hardware is done
with the Locate Hardware dialog found under the Hardware
menu or by clicking the Connection Status box in the bottom
left corner of the xControl icon.
The Locate Hardware dialog will scan the network and list available units with DHCP IP addresses. Select the xControl unit to assign a static
IP address to and click the Properties button. To assign the xControl a static IP address, select “Use the following IP address” and enter the
appropriate IP Address, Subnet mask and Gateway. Click OK when finished. Next, back in the locate hardware dialog, ensure the xControl
device is highlighted and click “Select Hardware Unit” to connect the selected xControl on the network to the xControl in the SymNet
Composer Site File. Close the Locate Hardware dialog.
- Or -
- Or -
IP Configuration with Composer
Direct connection to DSP
using PoE injector.
Connection to non-PoE
switch/network using
PoE injector.
Connection to PoE
switch/network without
PoE injector.
Powering and Hookup to the Network
Warranty and Service
QUICK START GUIDE: SymNet xControl
4
6408 216th Street SW | Mountlake Terrace, WA 98043 USA
T +1.425.778.7728 F +1.425.778.7727 | www.symetrix.co
The Symetrix Limited Warranty
Symetrix, Inc. expressly warrants that the product will be free from
defects in material and workmanship for three (3) years from the date
the product is shipped from the factory. Symetrix’ obligations under this
warranty will be limited to repairing or replacing, at Symetrix’ option,
the part or parts of the product which prove defective in material or
workmanship within three (3) years from the date the product is shipped
from the factory, provided that the Buyer gives Symetrix prompt notice
of any defect or failure and satisfactory proof thereof. Products may be
returned by Buyer only after a Return Authorization number (RA) has
been obtained from Symetrix. Buyer will prepay all freight charges to
retur n the product to the Symetrix factory. Symetrix reserves the right
to inspect any products which may be the subject of any warranty claim
before repair or replacement is carried out. Symetrix may, at its option,
require proof of the original date of purchase (dated copy of original
retail dealer’s invoice). Final determination of warranty coverage lies
solely with Symetrix. Products repaired under warranty will be returned
freight prepaid via commercial carrier by Symetrix, to any location within
the continental United States. Outside the continental United States,
products will be returned freight collect.
The foregoing warranties are in lieu of all other warranties,
whether oral, written, express, implied or statutory. Symetrix,
Inc. expressly disclaims any IMPLIED warranties, including
fitness for a particular purpose or merchantability. Symetrix’
warranty obligation and buyer’s remedies hereunder are SOLELY
and exclusively as stated herein.
This Symetrix product is designed and manufactured for use in
professional and studio audio systems and is not intended for
other usage. With respect to products purchased by consumers for
personal, family, or household use, Symetrix expressly disclaims all
implied warranties, including, but not limited to, warranties of
merchantability and fitness for a particular purpose.
This limited warranty, with all terms, conditions and disclaimers set
forth herein, shall extend to the original purchaser and anyone who
purchases the product within the specified warranty period.
Symetrix does not authorize any third party, including any dealer or
sales representative, to assume any liability or make any additional
warranties or representation regarding this product information on
behalf of Symetrix.
This limited warranty gives the buyer certain rights. You may have
additional rights provided by applicable law.
Note: Some Symetrix products contain embedded software or apps
and may also be accompanied by control software intended to be run
on a personal computer. Said software is specifically excluded from this
warranty.
Limitation of Liability
The total liability of Symetrix on any claim, whether in contract,
tort (including negligence) or otherwise arising out of, connected
with, or resulting from the manufacture, sale, delivery, resale, repair,
replacement or use of any product will not exceed the price allocatable
to the product or any part thereof which gives rise to the claim. In
no event will Symetrix be liable for any incidental or consequential
damages including but not limited to damage for loss of revenue, cost
of capital, claims of customers for service interruptions or failure to
supply, and costs and expenses incurred in connection with labor,
overhead, transportation, installation or removal of products, substitute
facilities or supply houses.
Servicing Your Symetrix Product
If you have determined that your Symetrix product requires repair
services and you live outside of the United States please contact your
local Symetrix dealer or distributor for instructions on how to obtain
service.
If you reside in the United States, please contact Symetrix Customer
Service Department for a Return Authorization (RA) number and
additional in-warranty or out-of-warranty repair information.
Te l: + 1. 42 5. 77 8. 77 28 ( PS T)
Email: support@symetrix.co
Declaration of Conformity
We, Symetrix Incorporated, 6408 216th St. SW,
Mountlake Terrace, Washington, USA, declare under our
sole responsibility that the product:
xControl
to which this declaration relates, is in conformity with the
following standards:
IEC 60065, EN 55103-1, EN 55103-2,
FCC Part 15, RoHS
The technical construction file is maintained at:
Symetrix, Inc.
6408 216th St. SW
Mountlake Terrace, WA, 98043 USA
The authorized representative located within the European
Community is:
World Marketing Associates
P.O. Box 100
St. Austell, Cornwall, PL26 6YU, U.K.
Date of issue: April 15, 2013
Place of issue: Mountlake Terrace, Washington, USA
Authorized signature:
Paul Roberts, CEO, Symetrix Incorporated
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