No part of this publication may be reproduced or used in any form, or by any electrical or mechanical means, without permission in writing from
Symbol. This includes electronic or mechanical means, such as photocopying, recording, or information storage and retrieval systems. The material
in this manual is subject to change without notice.
The software is provided strictly on an “as is” basis. All software, including firmware, furnished to the user is on a licensed basis. Symbol grants
to the user a non-transferable and non-exclusive license to use each software or firmware program delivered hereunder (licensed program). Except
as noted below, such license may not be assigned, sublicensed, or otherwise transferred by the user without prior written consent of Symbol. No
right to copy a licensed program in whole or in part is granted, except as permitted under copyright law. The user shall not modify, merge, or
incorporate any form or portion of a licensed program with other program material, create a derivative work from a licensed program, or use a
licensed program in a network without written permission from Symbol. The user agrees to maintain Symbol’s copyright notice on the licensed
programs delivered hereunder, and to include the same on any authorized copies it makes, in whole or in part. The user agrees not to decompile,
disassemble, decode, or reverse engineer any licensed program delivered to the user or any portion thereof.
Symbol reserves the right to make changes to any software or product to improve reliability, function, or design.
Symbol does not assume any product liability arising out of, or in connection with, the application or use of any product, circuit, or application
described herein.
No license is granted, either expressly or by implication, estoppel, or otherwise under any Symbol Technologies, Inc., intellectual property rights.
An implied license only exists for equipment, circuits, and subsystems contained in Symbol products.
Symbol, Spectrum One, and Spectrum24 are registered trademarks of Symbol Technologies, Inc. Bluetooth is a registered trademark of Bluetooth
SIG. Microsoft, Windows and ActiveSync are either registered trademarks or trademarks of Microsoft Corporation. Other product names mentioned
in this manual may be trademarks or registered trademarks of their respective companies and are hereby acknowledged.
Symbol Technologies, Inc.
One Symbol Plaza
Holtsville, New York 11742-1300
http://www.symbol.com
Patents
This product is covered by one or more of the patents listed on the web site: www.symbol.com/patents
This Integrator Guide provides information about installing, configuring, and using the XR400 RFID Reader. The XR400 is a
multi-protocol RFID reader providing real time, seamless tag processing for EPC-compliant tags: Class 0 (Read Only), Class 0 (Read/
Write, also known as Class 0+), Class 1 (Read/Write) and Gen2.
Chapter Descriptions
Topics covered in this guide are:
•Chapter 1, Getting Started provides an overview of RFID technology and components and a description of the XR400 Reader
and its features.
•Chapter 2, Installation and Communication provides information on installing the XR400 and setting it up.
•Chapter 3, Administrator Console describes how to use the web based Administrator Console to configure and manage the
XR400 reader.
•Chapter 4, Maintenance and Troubleshooting describes how to use the reader maintenance console to perform low-level
reader maintenance tasks. It also includes troubleshooting tips.
•Chapter 5, Creating/Loading Hex Images describes how to install and use the Terminal Configuration Manager (TCM) to
customize flash file system partitions for the mobile computer.
•Appendix A, Specifications lists the hardware specifications and reader interface details.
•Appendix B, XR400 Firmware Upgrade Procedure describes how to upgrade the reader with new firmware.
xi
Notational Conventions
Conventions used in this document:
•Italics are used to highlight the following:
• Chapters and sections in this and related documents
• Dialog box, window and screen names
• Drop-down list and list box names
• Check box and radio button names
• Icons on a screen.
•Bold text is used to highlight the following:
• Key names on a keypad
• Button names on a screen.
•Bullets (•) indicate:
• Action items
• Lists of alternatives
• Lists of required steps that are not necessarily sequential.
•Sequential lists (e.g., those that describe step-by-step procedures) appear as numbered lists.
XR400 RFID Reader Integrator Guidexii
Related Documents and Software
For more information about the XR400 RFID Reader refer to:
•XR400 RFID Reader Quick Reference Guide, p/n 72-71466-xx
•DC600 Portal Integrator Guide, p/n 72E-71772-01
•XR400 Interface Control Guide, p/n 72E-71803-xx
•XR400 Reader C API Programmer Reference Guide, p/n 72E-73028-xx
For the latest version of this guide and related guides, go to: http://www.symbol.com/manuals.
Service Information
If an equipment problem occurs, contact the appropriate regional Symbol Support Center. Before calling, locate the product model
number and serial number. Call the Support Center from a phone near the equipment so that the service person can try to talk through
the problem.
If the problem cannot be solved over the phone, the equipment may need to be returned for servicing. If that is necessary, specific
directions will be provided.
Symbol Technologies is not responsible for any damages incurred during shipment if the approved shipping
container is not used. Shipping the units improperly can possibly void the warranty.
If the Symbol product was purchased from a Symbol Business Partner, contact that Business Partner for service
Symbol Support Center
For service information, warranty information or technical assistance contact or call the Symbol Support Center listed below. For the
latest service information go to http://www.symbol.com.
United States
Symbol Technologies, Inc.
One Symbol Plaza
Holtsville, New York 11742-1300
1-800-653-5350
United Kingdom
Symbol Technologies
Symbol Place
Winnersh Triangle, Berkshire RG41 5TP
United Kingdom
0800 328 2424 (Inside UK)
+44 118 945 7529 (Outside UK)
Australia
Symbol Technologies Pty. Ltd.
432 St. Kilda Road
Melbourne, Victoria 3004
1-800-672-906 (Inside Australia)
+61-3-9866-6044 (Outside Australia)
1
Canada
Symbol Technologies Canada, Inc.
5180 Orbitor Drive
Mississauga, Ontario L4W 5L9
905-629-7226
Asia/Pacific
Symbol Technologies Asia, Inc.
230 Victoria Street #04-05
Bugis Junction Office Tower
Singapore 188024
337-6588 (Inside Singapore)
+65-337-6588 (Outside Singapore)
Austria/Österreich
Symbol Technologies Austria GmbH
Prinz-Eugen Strasse 70 / 2.Haus
1040 Vienna, Austria
01-5055794-0 (Inside Austria)
+43-1-5055794-0 (Outside Austria)
xiii
Denmark/Danmark
Symbol Technologies AS
Dr. Neergaardsvej 3
2970 Hørsholm
7020-1718 (Inside Denmark)
+45-7020-1718 (Outside Denmark)
Finland/Suomi
Oy Symbol Technologies
Kaupintie 8 A 6
FIN-00440 Helsinki, Finland
9 5407 580 (Inside Finland)
+358 9 5407 580 (Outside Finland)
7900 Glades Road
Suite 340
Boca Raton, Florida 33434 USA
1-800-347-0178 (Inside United States)
+1-561-483-1275 (Outside United States)
Netherlands/Nederland
Symbol Technologies
Kerkplein 2, 7051 CX
Postbus 24 7050 AA
Varsseveld, Netherlands
315-271700 (Inside Netherlands)
+31-315-271700 (Outside Netherlands)
South Africa
Symbol Technologies Africa Inc.
Block B2
Rutherford Estate
1 Scott Street
Waverly 2090 Johannesburg
Republic of South Africa
11-809 5311 (Inside South Africa)
+27-11-809 5311 (Outside South Africa)
Europe/Mid-East Distributor Operations
Contact the local distributor or call
+44 118 945 7360
France
Symbol Technologies France
Centre d'Affaire d'Antony
3 Rue de la Renaissance
92184 Antony Cedex, France
01-40-96-52-21 (Inside France)
+33-1-40-96-52-50 (Outside France)
Italy/Italia
Symbol Technologies Italia S.R.L.
Via Cristoforo Columbo, 49
20090 Trezzano S/N Navigilo
Milano, Italy
2-484441 (Inside Italy)
+39-02-484441 (Outside Italy)
Mexico/México
Symbol Technologies Mexico Ltd.
Boulevard Manuel Ávila Camacho # 24- 9 Piso
Col. Lomas de Chapultepec
México DF: CP 11000
Mexico City, DF, Mexico
5-520-1835 (Inside Mexico)
+52-5-520-1835 (Outside Mexico)
Norway/Norge
Symbol registered and mailing address:
Symbol Technologies Norway
Helsfyr Panorama
Innspurten 9
Oslo N-0663
Symbol repair depot and shipping address:
Symbol Technologies Norway
Enebakkveien 123
N-0680 OSLO, Norway
+47 2232 4375
Spain/España
Symbol Technologies S.L.
Avenida de Bruselas, 22
Edificio Sauce
Alcobendas, Madrid 28108
Spain
+913244000 (Inside Spain)
+34-9-1-320-39-09 (Outside Spain)
XR400 RFID Reader Integrator Guidexiv
Sweden/Sverige
“Letter” address:
Symbol Technologies AB
Box 1354
S-171 26 SOLNA
Sweden
Visit/shipping address:
Symbol Technologies AB
Solna Strandväg 78
S-171 54 SOLNA
Sweden
Switchboard: 08 445 29 00 (domestic)
Call Center: +46 8 445 29 29 (international)
Support E-Mail: Sweden.Support@se.symbol.com
1
Customer support is available 24 hours a day, 7 days a week.
The XR400 Reader offers a variety of options for connecting to corporate networks via Ethernet or serial connections.
RFID Technology
RFID (Radio Frequency Identification) is an advanced automatic identification (Auto ID) technology that uses radio frequency signals
to identify tagged items. A typical RFID system consists of transponders called tags, readers, and antennas, which function as follows:
•An RFID tag contains a chip that can store a limited amount of data. This data may be pre-encoded or can be encoded in the
field. Tags come in a variety of shapes and sizes.
•A reader sends out radio frequency waves using attached antennas. This RF field powers and charges the tags, which are
tuned to receive radio waves. The tags use this power to modulate the carrier signal. The reader interprets the modulated
signal and converts the data to a format for computer storage. The computer application translates the data into an
understandable format.
Tags
RF Wave and
Response
Reader and Antenna
Physical/Network
Connection
Host Computer
Figure 1-1. RFID System Elements
RFID Components
Symbol RFID solutions offer low cost, long read range and a high read rate. These features can be used to provide real time,
end-to-end visibility of products and assets in the factory, distribution center, retail outlet, or other facility. A typical Symbol RFID
system consists of the following components:
•Silicon based RFID tags that can be attached to vehicles, trailers, containers, pallets, boxes, etc.
•Different antennas types can be used to support applications such as dock door (area antennas), conveyor.
•Readers that power and communicate with the tags for data capture and provide host connectivity for data migration.
Tags
The tags contain embedded chips that store unique information. Available in various shapes and sizes, tags, often called
transponders, receive and respond to data requests. Tags require power to send data, and are available with two power options:
•Active Tags: are typically powered by light weight batteries and have limited life.
•Passive Tags: are powered by the RF field generated by the RFID reader. Passive tags are much lighter, less expensive, and
have a much longer life than active tags.
XR400 RFID Reader Integrator Guide1-4
Antennas
Antennas are used to transmit and receive radio frequency signals. Antennas do not perform processing. A read point is the RF range
of an antenna.
Readers
Readers communicate with the tags and transfer the data to a host computer. Readers also provide features such as filtering, CRC
check and tag writing.
The XR400 RFID Reader
The Symbol XR400 is an intelligent, multi-protocol UHF RFID reader with RFID read performance that provides real-time, seamless
EPC-compliant tags processing.
XR400 features:
•Multi-protocol operation - Class 0 (Read Only), Class 0 (Read/Write, also known as Class 0+), Class 1 (Read/Write) and Gen2.
•Intel XScale
•Support for custom or third-party applications
•Feature set for event and tag management.
®
processor with Windows® CE
Figure 1-2. XR400 Reader
The XR400 provides a wide range of features that enable implementation of complete, high-performance, and intelligent RFID
solutions.
Configuration and Upgrading
The XR400 is easily to reconfigure using the Administrator Console. The XR400 can also accept new firmware and configuration under
host control.
Getting Started 1-5
Tag Management
Ad Hoc Querying
Use ad hoc querying to send a query about tag visibility. The XR400 replies with Tag(s) Visible, Not Known (never seen or imported),
or Not Visible (previously seen but now missing, with last seen timestamp).
Tag Filtering
Use tag filtering to apply filters during read operations. A filter can include or exclude a tag based on the specified bit pattern. The
XR400 offers two types of filtering:
•Pre-Processing: The ability to read tags is restricted by the include or exclude filtering specification.
•Post Processing: The XR400 reads all visible tags and applies the filters to the data being sent to the host computer.
Tag List
Use the tag list feature to send information about tags from the host to the reader. The host can purge the tag list to remove
information that is no longer required from the reader.
Event Management
Event Notification
Use event notification to receive notification about certain events. Moderating events smooths out transient RF conditions and
insures that a tag has actually moved out of range, rather than just missing a single read.
Exception Notification and Heart Beat Notification
The XR400 supports sending exception notifications via Simple Network Management Protocol (SNMP) or XML. The heart beat
notification feature sends periodic messages that indicate whether or not the reader is functional.
Device Management
Quick Backup and Recovery
To back up and restore reader configuration, use a web browser to download the configuration XML file, then download the file to
the reader using the Administrator Console.
SNMP Integration
The XR400 can send real time notification of specific events and failures to the SNMP server.
XR400 RFID Reader Integrator Guide1-6
Security
Trusted Hosts
Use the Trusted Hosts security feature to prevent unauthorized network hosts from communicating with the reader. This feature
restricts access to the list of allowed host IP addresses.
User Level Security
The XR400 recognizes three user access levels:
•View - view reader configuration settings.
•Edit - view and edit configuration settings.
•Maintenance - view and edit configuration settings and perform administrative tasks such as updating reader firmware.
Use this feature to assign different access levels to users, allowing them to perform necessary tasks without compromising security.
Logging
The XR400 keeps a log of all system-related activities for security and troubleshooting. The log, includes time-stamped system
activities such as good and bad tag reads, login attempts, hardware failures, and other events. Use the log to pinpoint problems, to
facilitate quick resolution and to identify administrators who may require additional training to prevent future problems.
XR400 LEDs
The XR400 LEDs indicate reader status as described in Table 1-1.
Yellow
(Read)
Figure 1-3. XR400 LEDs
Table 1-1. LED Indications
LEDDescription
GreenReader is powered on
RedError condition or non-operational mode, e.g., boot-up
YellowSuccessful tag read
Red
(Error)
Green
(Power)
Getting Started 1-7
Gen 2 Features
The following Gen 2 features have been added.
Read Operation
The Class1 V2, EPC Tag ID read function is supported.
Write Operation
The Class1 V2, EPC Tag ID write function has been added.
Kill Operation
The Class1 V2 Kill Command implements the Kill command Kill Code Write command and a new Kill Specific command in the Class1
V2 protocol.
Lock Operation
The Class1 V2 permanent EPC Tag ID is supported.
Dense Reader Mode
The Class1 V2 Dense Reader mode, allows the reader operate in an environments where multiple readers are simultaneously
operating, where few readers are operating or just the one reader is operating.
Connection Options
The XR400 provides flexibility for connecting to networks via an Ethernet connection. Access each XR400 from anywhere on the
network via its unique IP address. The XR400 may be configured to obtain its IP address from a DHCP server, automating the IP address
and default Gateway configurations.
Flexible Read Point Configurations
Connect up to eight antennas (four transmit and four receive) to a single XR400. This decreases the per-read-point cost. Logically
combine antennas to create a single, wide read point with a much greater range than that of a single antenna.
Use only the XR400 provided parts or parts approved/recommended by Symbol. Substituting other cables or
parts may degrade system performance, damage the XR400, and/or void the warranty.
XR400 Ports
The available ports are:
Table 2-1. XR400 Port Descriptions
PortDescription
Antenna (Reverse TNC)Connect up to eight antennas - four transmit (TX), four receive (RX). Also use the four TX ports as TX/RX ports in single port mode.
10/100BaseT EthernetInsert a standard RJ45 Ethernet cable for connection to an Ethernet network. Insert a cross-connect Ethernet cable for connection to a
local computer.
USB ClientFor future expansion.
USB HostFor future expansion.
RS232Insert an RS232 cable with a DB9 connector for serial console communications to a host.
GPIOInsert a DB15 serial cable for connection to external devices.
PowerConnect the Symbol approved power supply. The DC connector connects to an AC adapter that varies depending on the country.
Maximum power consumption: 24 VDC, 1.2 A.
XR400 RFID Reader Integrator Guide2-4
Installing the XR400
The XR400 must be professionally installed.
Mounting Tips
Consider the following before selecting a location for the XR400 reader:
•Mount the XR400 indoors, in operating range and out of direct sunlight, high moisture, or extreme temperatures.
•Mount the XR400 in an area free from electromagnetic interference. Sources of interference include generators, pumps,
converters, non-interruptible power supplies, AC switching relays, light dimmers, and computer CRT terminals.
•Mount the XR400 within 15 feet of the antennas.
•Ensure the power cord can reach the power source outlet.
•Mount the XR400 onto a permanent fixture, such as a wall or a shelf, where it will not be disturbed, bumped, or damaged.
Allow a minimum of five inches of clearance on all sides of the XR400.
When installing the antenna ensure a minimum separation distance of 9.1 in (23 cm) between the
antenna and humans.
Mounting the XR400
1.Position the XR400 on the wall or shelf, ensuring a minimum clearance of five inches on all sides. Orient the XR400 vertically
with the ports at the bottom and ensure that all connected cables hang straight down.
2.Mark the hole locations using the mounting tabs as a guide (see Figure 2-1). Remove the XR400 and drill four holes at the
marked locations. See Figure 2-2 for mounting dimensions.
3.Reposition the XR400 over the mounting holes and secure using fasteners appropriate for the surface material.
5" / 12.7 cm
Minimum
12.73" / 32.30 cm
4.75" / 12.05 cm
Clearance
5" / 12.7 cm
Minimum
Clearance
Figure 2-2. Mounting Hole Diagram
Installation and Communication 2-5
Connecting Antennas to the XR400
Power off the XR400 before connecting antennas. See Powering the XR400 on page 2-6. Never disconnect the
antennas while the XR400 is powered on or reading tags (when the yellow LED is lit). This can damage the
XR400.
Do not turn on the antenna ports from a host to which antennas are not connected.
To connect up to four antenna pairs to the XR400:
1.Attach the N connector of an antenna cable to antenna 1.
2.Attach the reverse TNC connector of the cable to a TX antenna port on the XR400.
3.Secure the cable using wire ties. Do not bend the cable.
4.Attach the N connector of a second antenna cable to antenna 2.
5.Attach the reverse TNC connector of the cable to an RX antenna port on the XR400.
6.Secure the cable using wire ties. Do not bend the cable.
7.Repeat steps 1-6 to connect up to three more antenna pairs to the XR400.
Portal Setup
In portal situations such as dock doors, ensure the TX for an antenna on one side of the portal faces the TX of the opposing antenna.
Similarly, ensure that the antenna RXs face each other.
TX1
RX1
Antenna Pair 1
Figure 2-3. Portal Alignment
RX2
Antenna Pair 2
TX2
XR400 RFID Reader Integrator Guide2-6
Powering the XR400
Connect the antennas before supplying power to the XR400.
Applying power to the XR400 reader before establishing proper grounding can cause a benign spark.
Adhere to the following procedures to ensure proper grounding.
To power the reader:
1.Insert the power supply barrel connector into the XR400 power port (see Figure 2-1 on page 2-3).
2.Apply power to the power supply. The green Power LED lights to indicate the XR400 is powered on (see XR400 LEDs on page
1-6).
To power down the reader:
1.Unplug the power supply from its power source to remove power. The green Power LED turns off to indicate that the device
is powered off and the system is not operational.
2.Remove the barrel connector from the XR400 power port.
Do not power off the XR400 until the yellow LED is off, indicating that there are no reads in process.
Verifying Hardware Functionality
Power On Test
The red Error LED lights when power is supplied to the XR400, then turns off. The green Power LED lights when the XR400 completes
power-up and is operational.
Read Test
After the XR400 powers up, test the read range to verify that it meets requirements.
1.Enable polling using the web based XR400 Administrator Console. See Scan Control on page 3-6.
2.Control the XR400 through a real time application.
3.Present a tag so it is facing the antenna.
4.Walk slowly toward the antenna until the XR400 yellow Read LED light, this indicates that the tag was it detected and read.
The distance between the tag and the antenna is the approximate read range.
For optimal read results, do not hold the tag at an angle or wave the tag, as this can cause the read distance
to vary.
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