Symbol TC75 Integrator Manual

TC75
INTEGRATOR GUIDE
Copyrights
The products described in this document may include copyrighted computer programs. Laws in the United States and other countries preserve for certain exclusive rights for copyrighted computer programs. Accordingly, any copyrighted computer programs contained in the products described in this document may not be copied or reproduced in any manner without the express written permission.
6 Symbol Technologies LLC. All Rights Reserved
201
No part of this document may be reproduced, transmitted, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, without the prior written permission.
Furthermore, the purchase of our products shall not be deemed to grant either directly or by implication, estoppel or otherwise, any license under the copyrights, patents or patent applications, except for the normal non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product.
Disclaimer
Please note that certain features, facilities, and capabilities described in this document may not be applicable to or licensed for use on a particular system, or may be dependent upon the characteristics of a particular mobile subscriber unit or configuration of certain parameters. Please refer to your contact for further information.
| Copyrights
3
Trademarks
Zebra and the Zebra head graphic are registered trademarks of ZIH Corp. The Symbol logo is a registered trademark of Symbol Technologies LLC.
Revision History
Changes to the original guide are listed below:
Change Date Description
A01 Rev. A 7/2015 Initial release.
5 | Revision History
A01 Rev.
B
/2016
2
Correct mounting bracket part number.
Contents
Copyrights........................................................................................................................................ 3
Revision History...............................................................................................................................
About This Guide...........................................................................................................................13
Documentation Set.............................................................................................................................................. 13
Configurations.....................................................................................................................................................13
Software Versions............................................................................................................................................... 14
Chapter Descriptions........................................................................................................................................... 14
Notational Conventions.......................................................................................................................................14
Icon Conventions.................................................................................................................................................15
Related Documents..............................................................................................................................................15
Service Information.............................................................................................................................................15
Chapter 1: Getting Started....................................................................................17
Setup....................................................................................................................................................................17
Installing the SIM Card........................................................................................................................... 17
Installing the SAM Card..........................................................................................................................18
Installing a microSD Card.......................................................................................................................19
Installing the Hand Strap and Battery..................................................................................................... 20
Installing the Battery............................................................................................................................... 21
Charging the Battery............................................................................................................................... 22
Charging Indicators................................................................................................................................. 23
Replacing the Battery.......................................................................................................................................... 23
Replacing the microSD Card...............................................................................................................................25
Resetting the TC75..............................................................................................................................................26
Performing a Soft Reset.......................................................................................................................... 27
Performing a Hard Reset......................................................................................................................... 27
Performing an Enterprise Reset...............................................................................................................27
Performing a Factory Reset.....................................................................................................................28
Contents | 7
5
Chapter 2: Accessories...........................................................................................31
Accessories..........................................................................................................................................................31
2-Slot Charge Only Cradle..................................................................................................................................33
Setup........................................................................................................................................................35
Charging the Device................................................................................................................................35
Charging the Spare Battery..................................................................................................................... 36
Battery Charging..................................................................................................................................... 37
2-Slot USB/Ethernet Cradle................................................................................................................................ 37
Setup........................................................................................................................................................38
Charging the Device................................................................................................................................39
Charging the Spare Battery..................................................................................................................... 39
Battery Charging..................................................................................................................................... 40
USB/Ethernet Communication................................................................................................................41
Ethernet Settings......................................................................................................................................41
Configuring Ethernet Proxy Settings.......................................................................................... 42
Configuring Ethernet Static IP Address...................................................................................... 42
5-Slot Charge Only Cradle..................................................................................................................................43
Setup........................................................................................................................................................44
Charging the TC75.................................................................................................................................. 44
Battery Charging..................................................................................................................................... 46
8 | Contents
Installing the Four Slot Battery Charger................................................................................................. 46
Removing the 4-Slot Battery Charger
5-Slot Ethernet Cradle.........................................................................................................................................51
Setup........................................................................................................................................................52
Daisy-chaining Ethernet Cradles.................................................................................................53
Ethernet Settings..........................................................................................................................54
LED Indicators........................................................................................................................................ 55
Charging the TC75.................................................................................................................................. 56
Battery Charging..................................................................................................................................... 57
Establishing Ethernet Connection........................................................................................................... 58
Installing the 4-Slot Battery Charger.......................................................................................................58
Removing the 4-Slot Battery Charger.....................................................................................................62
4-Slot Battery Charger.........................................................................................................................................63
Setup........................................................................................................................................................63
Charging Spare Batteries.........................................................................................................................63
Battery Charging..................................................................................................................................... 64
Magnetic Stripe Reader.......................................................................................................................................65
Attaching the MSR..................................................................................................................................65
Removing the MSR.................................................................................................................................66
Reading Magnetic Stripe Cards...............................................................................................................67
Magnetic Stripe Reader Notification ......................................................................................................67
MSR Provisioning....................................................................................................................... 67
Changing the Password............................................................................................................... 68
Trigger Handle.................................................................................................................................................... 68
Installing the Trigger Handle Plate......................................................................................................... 69
Inserting the Device into the Trigger Handle..........................................................................................70
Removing the Device from the Trigger Handle......................................................................................71
Hand Strap Replacement.....................................................................................................................................72
.....................................................................................................50
Chapter 3: USB Communication..........................................................................77
Connecting to a Host Computer via USB........................................................................................................... 77
Connecting to the TC75 as a Media Device............................................................................................77
Connecting to the TC75 as a Camera......................................................................................................77
Disconnect from the Host Computer...................................................................................................................78
Chapter 4: DataWedge Configuration................................................................. 79
Basic Scanning.................................................................................................................................................... 79
Using the Imager..................................................................................................................................... 79
Profiles.................................................................................................................................................................79
Plug-ins................................................................................................................................................................80
Profiles Screen.....................................................................................................................................................81
Disabling DataWedge..............................................................................................................................83
Creating a New Profile........................................................................................................................................83
Profile Configuration...........................................................................................................................................84
Associating Applications.........................................................................................................................84
Data Capture Panel..................................................................................................................................86
Bar Code Input........................................................................................................................................ 88
Enabled........................................................................................................................................88
Scanner Selection........................................................................................................................ 88
Decoders......................................................................................................................................88
Decoder Params...........................................................................................................................89
Decode Lengths...........................................................................................................................93
UPC EAN Params....................................................................................................................... 93
Reader Params.............................................................................................................................94
Contents | 9
Scan Params................................................................................................................................ 95
SimulScan Input
MSR Input............................................................................................................................................... 97
Keystroke Output.................................................................................................................................... 97
Intent Output............................................................................................................................................97
Intent Overview...........................................................................................................................98
IP Output................................................................................................................................................. 99
Using IP Output with IPWedge.................................................................................................101
Using IP Output without IPWedge............................................................................................102
Generating Advanced Data Formatting Rules...................................................................................................103
Configuring ADF Plug-in......................................................................................................................103
Creating a Rule..........................................................................................................................104
Defining a Rule......................................................................................................................... 104
Defining Criteria........................................................................................................................105
Defining an Action.................................................................................................................... 107
Deleting a Rule..........................................................................................................................108
Order Rules List........................................................................................................................ 108
ADF Example........................................................................................................................................109
DataWedge Settings.......................................................................................................................................... 112
Importing a Configuration File..............................................................................................................113
Exporting a Configuration File..............................................................................................................114
Importing a Profile File......................................................................................................................... 114
Exporting a Profile................................................................................................................................ 114
Restoring DataWedge............................................................................................................................115
Configuration and Profile File Management.....................................................................................................115
Programming Notes...........................................................................................................................................116
Overriding Trigger Key in an Application............................................................................................116
Capture Data and Taking a Photo in the Same Application..................................................................116
Disable DataWedge on Device and Mass Deploy.................................................................................116
Soft Scan Feature...................................................................................................................................116
...................................................................................................................................... 96
Chapter 5: Administrator Utilities..................................................................... 119
Required Software.............................................................................................................................................119
On-device Application Installation................................................................................................................... 119
Multi-user/AppLock Configuration.................................................................................................................. 119
Enterprise Administrator Application............................................................................................................... 120
Creating Users....................................................................................................................................... 120
Adding Packages................................................................................................................................... 121
Creating Groups.................................................................................................................................... 122
Creating Remote Authentication...........................................................................................................122
Save Data...............................................................................................................................................123
Exporting File........................................................................................................................................123
Importing User List............................................................................................................................... 123
Importing Group List.............................................................................................................................124
Importing Package List......................................................................................................................... 124
Editing a User........................................................................................................................................124
Deleting a User......................................................................................................................................124
Editing a Group..................................................................................................................................... 124
Deleting a Group................................................................................................................................... 124
Editing a Package.................................................................................................................................. 125
Deleting a Package................................................................................................................................ 125
MultiUser Administrator................................................................................................................................... 125
Importing a Password............................................................................................................................125
Disabling the Multi-user Feature...........................................................................................................127
Enabling Remote Authentication.......................................................................................................... 127
10 | Contents
Disabling Remote Authentication......................................................................................................... 128
Enabling Data Separation
Disabling Data Separation.....................................................................................................................128
Delete User Data................................................................................................................................... 129
Capturing a Log File..............................................................................................................................129
AppLock Administrator.................................................................................................................................... 129
Enabling Application Lock................................................................................................................... 129
Disabling Application Lock.................................................................................................................. 130
Manual File Configuration................................................................................................................................ 130
Groups File............................................................................................................................................131
White List File.......................................................................................................................................132
Determining Applications Installed on the Device............................................................................... 133
Package List File................................................................................................................................... 133
Secure Storage...................................................................................................................................................133
Installing a Key..................................................................................................................................... 133
Viewing Key List.................................................................................................................................. 134
Deleting a Key.......................................................................................................................................135
Volumes.................................................................................................................................................135
Creating Volume Using EFS File..............................................................................................135
Creating a Volume Manually.................................................................................................... 136
Mounting a Volume...................................................................................................................136
Listing Volumes........................................................................................................................ 137
Unmounting a Volume.............................................................................................................. 137
Deleting a Volume.....................................................................................................................137
Encrypting an SD Card..............................................................................................................137
Creating an EFS File............................................................................................................................. 137
Off-line Extraction Tool........................................................................................................................138
Usage.........................................................................................................................................138
Creating an Image..................................................................................................................... 138
Mounting an Image................................................................................................................... 139
Unmounting an Image...............................................................................................................139
......................................................................................................................128
Chapter 6: Settings...............................................................................................141
WWAN Configuration...................................................................................................................................... 141
Default SIM Slot Configuration............................................................................................................141
Preferred Network Selection................................................................................................................. 142
Band Preferences...................................................................................................................................142
Screen Unlock Settings..................................................................................................................................... 143
Single User Mode..................................................................................................................................143
Set Screen Unlock Using PIN................................................................................................... 144
Set Screen Unlock Using Password.......................................................................................... 144
Set Screen Unlock Using Pattern.............................................................................................. 145
Multiple User Mode.............................................................................................................................. 146
Passwords.......................................................................................................................................................... 146
Button Remapping.............................................................................................................................................146
Remapping a Button..............................................................................................................................147
Exporting a Configuration File..............................................................................................................148
Importing a Configuration File..............................................................................................................149
Creating a Remap File...........................................................................................................................149
Accounts............................................................................................................................................................150
Language Usage................................................................................................................................................ 150
Changing the Language Setting............................................................................................................ 150
Adding Words to the Dictionary........................................................................................................... 150
Keyboard Settings............................................................................................................................................. 151
PTT Express Configuration...............................................................................................................................151
Contents | 11
About Phone......................................................................................................................................................151
Chapter 7: Application Deployment...................................................................
Security..............................................................................................................................................................153
Secure Certificates.................................................................................................................................153
Installing a Secure Certificate............................................................................................................... 153
Configuring Credential Storage Settings...............................................................................................154
Development Tools........................................................................................................................................... 154
ADB USB Setup................................................................................................................................................155
Enabling USB Debugging.....................................................................................................................155
Application Installation..................................................................................................................................... 156
Installing Applications Using the USB Connection..............................................................................156
Installing Applications Using the Android Debug Bridge.................................................................... 157
Installing Applications Using a microSD Card.....................................................................................158
Uninstalling an Application...................................................................................................................158
TC75 System Update.........................................................................................................................................159
Storage...............................................................................................................................................................160
Random Access Memory...................................................................................................................... 160
External Storage.................................................................................................................................... 161
Internal Storage..................................................................................................................................... 162
Enterprise Folder................................................................................................................................... 163
Application Management.................................................................................................................................. 163
Viewing Application Details.................................................................................................................164
Stopping an Application........................................................................................................................165
Changing Application Location............................................................................................................ 166
Managing Downloads............................................................................................................................166
RxLogger...........................................................................................................................................................166
RxLogger Configuration....................................................................................................................... 167
Enabling Logging..................................................................................................................................170
Disabling Logging.................................................................................................................................171
Extracting Log Files.............................................................................................................................. 171
153
Chapter 8: Maintenance and Troubleshooting................................................. 173
Maintaining the TC75....................................................................................................................................... 173
Battery Safety Guidelines..................................................................................................................................173
Cleaning Instructions.........................................................................................................................................174
Cleaning the TC75.................................................................................................................................175
Housing..................................................................................................................................... 175
Display.......................................................................................................................................175
Camera Window........................................................................................................................175
Connector Cleaning...................................................................................................................175
Cleaning Cradle Connectors..................................................................................................................176
Cleaning Frequency...............................................................................................................................176
Troubleshooting.................................................................................................................................................176
TC75......................................................................................................................................................176
2-Slot Charge Only Cradle....................................................................................................................178
2-Slot USB/Ethernet Cradle.................................................................................................................. 179
5-Slot Charge Only Cradle Troubleshooting.........................................................................................180
5-Slot Ethernet Cradle Troubleshooting................................................................................................180
4-Slot Battery Charger Troubleshooting............................................................................................... 181
Magnetic Stripe Reader MSR-TC7X-SNP1-01.................................................................................... 181
Chapter 9: Technical Specifications................................................................... 183
12 | Contents
TC75..................................................................................................................................................................183
SE4750-SR Decode Distances..........................................................................................................................
I/O Connector Pin-Outs.....................................................................................................................................187
2-Slot Charge Only Cradle Technical Specifications........................................................................................187
2-Slot USB/Ethernet Cradle Technical Specifications......................................................................................188
5-Slot Charge Only Cradle Technical Specifications........................................................................................189
5-Slot Ethernet Cradle Technical Specifications...............................................................................................189
4-Slot Battery Charger Technical Specifications.............................................................................................. 190
Charge Only Vehicle Cradle Technical Specifications.....................................................................................190
Magnetic Stripe Reader Technical Specifications.............................................................................................191
Trigger Handle Technical Specifications..........................................................................................................192
Charging Cable Cup Technical Specifications..................................................................................................192
Snap-On USB Cable Technical Specifications................................................................................................. 192
Snap-On Serial Cable Technical Specifications................................................................................................193
DEX Cable Technical Specifications................................................................................................................193
2.5 mm Audio Adapter Technical Specifications............................................................................................. 194
Chapter 10: Keypad Remap Strings.................................................................. 195
Keypad Remap Strings......................................................................................................................................195
186
About This Guide
Introduction
13 | About This Guide
This guide provides information about using the
Note: Screens and windows pictured in this guide are samples and can differ from actual screens.
TC75 mobile computer and accessories.
Documentation Set
The documentation set for the TC75 provides information for specific user needs, and includes:
TC75 Quick Start Guide - describes how to get the
TC75 User Guide - describes how to use the TC75.
TC75 Integrator Guide - describes how to set up the TC75 and accessories.
TC75 up and running.
Configurations
This guide covers the following configurations:
Configuration Radios Display Memory
TC75AH Profes­sional (without Google Mobile Services (GMS))
WWAN: LTE
WLAN: 802.11 a/b/g/n/d/h/i/k/r
WPAN: Blue­tooth v4.0 Low Energy
4.7” High Defini­tion (1280 x 720) LCD
1 GB RAM / 8 GB Flash (SLC High Reliability Flash)
Data Capture Options
2D imager and integrated NFC
Operating Sys­tem
Android-based, Android Open­Source Project
4.4.3.
TC75BH Profes­sional (without Google Mobile Services (GMS))
TC75AH Stand­ard (with GMS)
TC75BH Stand­ard (with GMS)
WWAN: HSPA+
WLAN: 802.11 a/b/g/n/d/h/i/k/r
WPAN: Blue­tooth v4.0 Low Energy
WWAN: LTE
WLAN: 802.11 a/b/g/n/d/h/i/k/r
WPAN: Blue­tooth v4.0 Low Energy
WWAN: HSPA+
4.7” High Defini­tion (1280 x 720) LCD
4.7” High Defini­tion (1280 x 720) LCD
4.7” High Defini­tion (1280 x 720) LCD
1 GB RAM / 8 GB Flash (SLC High Reliability Flash)
1 GB RAM / 8 GB Flash (SLC High Reliability Flash)
1 GB RAM / 8 GB Flash (SLC
2D imager and integrated NFC
2D imager and integrated NFC
2D imager and integrated NFC
Android-based, Android Open­Source Project
4.4.3.
Android-based, Android Open­Source Project
4.4.3 with GMS.
Android-based, Android Open-
14 | About This Guide
Configuration Radios Display Memory
WLAN: 802.11 a/b/g/n/d/h/i/k/r
WPAN: Blue­tooth v4.0 Low Energy
High Reliability Flash)
Software Versions
To determine the current software versions touch > About phone.
Model number- Displays the model number.
Android version - Displays the operating system version.
Kernel version - Displays the kernel version number.
Build number - Displays the software build number.
To determine the device serial number touch > About phone > Status.
Serial number - Displays the serial number.
Data Capture Options
Operating Sys­tem
Source Project
4.4.3 with GMS.
Chapter Descriptions
Topics covered in this guide are as follows:
Getting Started
Accessories on page 31 describes the available accessories and how to use them with the TC75.
USB Communication on page 77 describes how to connect the TC75 to a host computer using USB.
DataWedge Configuration on page 79 describes how to use and configure the DataWedge application.
Administrator Utilities on page 119 provides information for using the suite of administrative tools for configuring the TC75.
Settings on page 141 provides the settings for configuring the TC75.
Application Deployment on page 153 provides information for developing and managing applications.
Maintenance and Troubleshooting on page 173 includes instructions on cleaning and storing the TC75, and provides troubleshooting solutions for potential problems during TC75 operation.
Technical Specifications on page 183 provides the technical specifications for the TC75.
on page 17 provides information on getting the TC75 up and running for the first time.
Notational Conventions
The following conventions are used in this document:
Italics are used to highlight the following:
-
Chapters and sections in this and related documents
- Icons on a screen.
Bold text is used to highlight the following:
- Dialog box, window, and screen names
- Drop-down list and list box names
- Check box and radio button names
Button names on a screen.
-
Bullets (•) indicate:
- Action items
- Lists of alternatives
- Lists of required steps that are not necessarily sequential
Sequential lists (for example, lists that describe step-by-step procedures) appear as numbered lists.
Icon Conventions
The documentation set is designed to give the reader more visual clues. The following graphic icons are used throughout the documentation set. These icons and their associated meanings are described below.
Warning: The word WARNING with the associated safety icon implies information that, if disregarded, could result in death or serious injury, or serious product damage.
Caution: The word CAUTION with the associated safety icon implies information that, if disregarded, may result in minor or moderate injury, or serious product damage.
About This Guide | 15
Note: NOTE contains information more important than the surrounding text, such as exceptions or preconditions. They also refer the reader elsewhere for additional information, remind the reader how to complete an action (when it is not part of the current procedure, for instance), or tell the reader where something is located on the screen. There is no warning level associated with a note.
Related Documents
TC75 Quick Start Guide, p/n MN001727Axx.
TC75 Regulatory Guide, p/n MN001704Axx.
TC75 User Guide, p/n MN001466Axx.
For the latest version of this guide and all guides, go to: http://www.zebra.com/support.
Service Information
If you have a problem with the equipment, contact Customer Support in the region. Contact information is available at: http://www.zebra.com/support.
When contacting support, please have the following information available:
Serial number of the unit (found on manufacturing label)
Model number or product name (found on manufacturing label)
Software type and version number
16 | About This Guide
Figure 1: Manufacturing Label
Customer Support responds to calls by email or telephone within the time limits set forth in support agreements.
If the problem cannot be solved by Customer Support, the user may need to return the equipment for servicing and will be given specific directions. We are not responsible for any damages incurred during shipment if the approved shipping container is not used. Shipping the units improperly can possibly void the warranty. Remove the microSD card from the device before shipping for service.
If the device was purchased from a business partner, contact that business partner for support.
Chapter
1
Getting Started
This chapter provides information for getting the device up and running for the first time.
Setup
17 | Getting Started
When and where to use: Perform this procedure to start using the
Procedure:
1 Install a SIM card.
2 Install a micro secure digital (SD) card (optional).
3 Install hand strap (optional).
4 Install the battery.
5 Charge the TC75.
6 Power on the TC75.
Installing the SIM Card
Caution:
For proper electrostatic discharge (ESD) precautions to avoid damaging the SIM card. Proper ESD precautions include, but not limited to, working on an ESD mat and ensuring that the user is properly grounded.
Note:
The TC75 may contain one mini SIM slot and two nano SIM slots. If using a micro SIM card, a third-party SIM adapter is required. By default, use a nano SIM card in slot 1.
Procedure:
1 Remove access cover.
TC75 for the first time.
1 32
18 | Getting Started
Figure 2: SIM Slot Locations
1 mini SIM/SAM Slot
2 nano SIM Slot 1 (default)
3 nano SIM Slot 2
2 Insert a SIM card into the SIM slot with the cut edge toward the middle of the device and the contacts facing
down.
Figure 3: nano SIM Card Installation
Figure 4: Mini SIM Card Installation
3 Ensure that the SIM card is seated properly.
Installing the SAM Card
Caution:
For proper electrostatic discharge (ESD) precautions to avoid damaging the Secure Access Module (SAM) card. Proper ESD precautions include, but not limited to, working on an ESD mat and ensuring that the user is properly grounded.
Getting Started | 19
Note:
The TC75 contains one slot for a mini SAM card. If using a micro SAM card, a third-party adapter is required. When using a SAM card, only a nano SIM card can be used.
Procedure:
1 Remove access cover.
2 Insert a SAM card into the SAM slot with the cut edge toward the middle of the device and the contacts facing
down.
Figure 5: SAM Card Installation
3 Ensure that the SAM card is seated properly.
Installing a microSD Card
The microSD card slot provides secondary non-volatile storage. The slot is located under the battery pack. Refer to the documentation provided with the card for more information, and follow the manufacturer’s recommendations for use.
Caution: Follow proper electrostatic discharge (ESD) precautions to avoid damaging the microSD card. Proper ESD precautions include, but are not limited to, working on an ESD mat and ensuring that the operator is properly grounded.
Procedure:
1 Remove the hand strap, if installed.
2 Lift the access door.
Figure 6: Lift Access Door
3 Insert the microSD card into the card holder door ensuring that the card slides into the holding tabs on each side of
the door.
20 | Getting Started
Figure 7: Insert microSD Card in Holder
4 Re-install the access door.
Installing the Hand Strap and Battery
Note: Installation of the hand strap is optional. Skip this section if not installing the hand strap.
Procedure:
1 Remove the hand strap filler from the hand strap slot. Store the hand strap filler in a safe place for future
replacement.
Figure 8: Remove Filler
2 Insert the hand strap plate into the hand strap slot.
Figure 9: Insert Hand Strap
3 Insert the battery, bottom first, into the battery compartment in the back of the
TC75.
Getting Started | 21
Figure 10: Insert Bottom of Battery into Battery Compartment
4 Rotate the top of the battery into the battery compartment.
5 Press the battery down into the battery compartment until the battery release latches snap into place.
Figure 11: Press Down on Battery
6 Place hand strap clip into hand strap mounting slot and pull down until it snaps into place.
Figure 12: Secure Hand Strap Clip
Installing the Battery
Procedure:
1 Insert the battery, bottom first, into the battery compartment in the back of the
TC75.
22 | Getting Started
Figure 13: Insert Bottom of Battery into Battery Compartment
2 Rotate the top of the battery into the battery compartment.
3 Press the battery down into the battery compartment until the battery release latches snap into place.
Figure 14: Press Down on Battery
Charging the Battery
Before using the diode (LED) remains lit. To charge the TC75, use a cable or a cradle with the appropriate power supply. For information about the accessories available for the TC75, see Accessories on page 31 for more information.
Snap-On USB Cable
Charging Cable Cup
2-Slot Charge Only Cradle
2-Slot USB/Ethernet Cradle
5-Slot Charge Only Cradle
5-Slot Ethernet Cradle
Charge Only Vehicle Cradle
Auto Charging Cable Cup.
Serial Cable Cup
The 4,620 mAh battery fully charges in approximately six hours at room temperature.
Charge batteries in temperatures from 0 °C to 40 °C (32 °F to 104 °F). The TC75 or accessory always performs battery charging in a safe and intelligent manner. At higher temperatures (e.g. approximately +37 °C (+98 °F)) the TC75 or accessory may for small periods of time alternately enable and disable battery charging to keep the battery at acceptable temperatures. The TC75 or accessory indicates when charging is disabled due to abnormal temperatures via its LED.
Procedure:
1 To charge the main battery, connect the charging accessory to the appropriate power source.
2 Insert the TC75 into a cradle or attach to a cable. The TC75 turns on and begins charging. The Charging/
Notification LED blinks amber while charging, then turns solid green when fully charged.
TC75 for the first time, charge the main battery until the green Charging/Notification light emitting
Getting Started | 23
Charging Indicators
Table 1: Charging/Notification LED Charging Indicators
State Indication
Off TC75 is not charging. TC75 is not inserted correctly in the cradle or con-
nected to a power source. Charger/cradle is not powered.
Slow Blinking Amber (1 blink every 2 seconds)
Solid Green Charging complete.
Fast Blinking Amber (2 blinks/second)
Slow Blinking Red (1 blink every 2 sec­onds)
Solid Red Charging complete but the battery is at end of useful life.
Fast Blinking Red (2 blinks/second)
TC75 is charging.
Charging error, e.g.:
Temperature is too low or too high.
Charging has gone on too long without completion (typically eight hours).
TC75 is charging but the battery is at end of useful life.
Charging error but the battery is at end of useful life., e.g.:
Temperature is too low or too high.
Charging has gone on too long without completion (typically eight hours).
Replacing the Battery
Caution: Do not add or remove SIM, SAM or microSD card during battery replacement.
Procedure:
1 Remove any accessory attached to the device.
2 Press the Power button until the menu appears.
3 Touch Battery Swap.
4 Follow the on-screen instructions.
5 Wait for the LED to turn off.
6 If hand strap is attached, slide the hand strap clip up toward the top of the
TC75 and then lift.
24 | Getting Started
Figure 15: Remove Hand Strap Clip
7 Press the two battery latches in.
Figure 16: Press Battery Latches
8 Lift the battery from the TC75.
Figure 17: Lift the Battery
Getting Started | 25
9 Caution: Replace the battery within two minutes. After two minutes the device reboots and data may
be lost.
Insert the replacement battery, bottom first, into the battery compartment in the back of the TC75.
10 Press the battery down until the battery release latch snaps into place.
11 Replace the hand strap, if required.
12 Press and hold the Power button to turn on the TC75.
Replacing the microSD Card
Procedure:
1 Press the Power button until the menu appears.
2 Touch Power off.
3 Touch OK.
4 If hand strap is attached, slide the hand strap clip up toward the top of the TC75 and then lift.
26 | Getting Started
Figure 18: Remove Hand Strap Clip
5 Press the two battery latches in.
6 Lift the battery from the
7 Lift the access door.
Figure 19: Remove Access Door
TC75.
8 Remove microSD card from holder.
9 Press the access door down and ensure that it is properly seated.
10 Insert the replacement microSD card.
11 Replace the access door.
Figure 20: Replace Access Door
12 Insert the battery, bottom first, into the battery compartment in the back of the
13 Press the battery down until the battery release latch snaps into place.
14 Replace the hand strap, if required.
15 Press and hold the Power button to turn on the TC75.
Resetting the TC75
TC75.
There are four reset functions:
Soft reset
Hard reset
Enterprise reset
Factory reset.
Performing a Soft Reset
Perform a soft reset if applications stop responding.
Procedure:
1 Press and hold the Power button until the menu appears.
2 Touch Reset.
3 The device reboots.
Performing a Hard Reset
Getting Started | 27
Caution: Performing a hard reset with a SD card installed in the
corruption to the SD card.
Perform a hard reset if the TC75 stops responding.
Procedure:
1 Simultaneously press the Power, Scan
2 When the screen turns off, release the buttons.
3 The TC75 reboots.
and Volume Up buttons for at least four seconds.
TC75 may cause damage or data
Performing an Enterprise Reset
An Enterprise Reset erases all data in the /cache and /data partitions and clears all device settings, except those in the /enterprise partition.
Before performing an Enterprise Reset, copy all applications and the key remap configuration file that you want to persist after the reset into the /enterprise/usr/persist folder.
Procedure:
1 Download the Enterprise Reset file from the Support Central web site.
2 Copy the T75N0KXXVXXRExyyzz.zip file to the root of the microSD card or the root of the Internal Storage.
See USB Communication on page 77.
3 Press and hold the Power button until the menu appears.
4 Touch Reset.
5 Touch OK. The device resets.
6 Press and hold the PTT button until the device vibrates. The System Recovery screen appears.
| Getting Started
28
Figure 21: System Recovery Screen
7 Press the Up and Down Volume buttons to navigate to the apply update from sdcard or apply from Internal
SD card option.
8 Press the PTT button.
9 Press the Up and Down Volume buttons to navigate to the T75N0KXXVXXRExyyzz.zip file.
10 Press the PTT button. The Enterprise Reset occurs and then the device resets.
Performing a Factory Reset
A Factory Reset erases all data in the /cache, /data and /enterprise partitions in internal storage and clears all device settings. A Factory Reset returns the device to the last installed operating system image. To revert to a previous operating system version, re-install that operating system image. See TC75 System Update on page 159 for more information.
Procedure:
1 Download the Enterprise Reset file from the Support Central web site.
2 Copy the T75N0KXXXRFxyyzz.zip file to the root of the microSD card or the root of Internal Storage. See
USB Communication on page 77.
3 Press and hold the Power button until the menu appears.
4 Touch Reset.
5 Touch OK. The device resets.
6 Press and hold the PTT button until the device vibrates. The System Recovery screen appears
.
Getting Started | 29
Figure 22: System Recovery Screen
7 Press the Up and Down volume buttons to navigate to the apply update from sdcard or apply from Internal SD
card option.
8 Press the PTT button.
9 Press the Up and Down Volume buttons to navigate to the T75N0KXXXRFxyyzz.zip file.
10 Press the PTT button. The Factory Reset occurs and then the device resets.
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