No part of this publication may be reproduced or used in any form, or by any electrical or mechanical means,
without permission in writing from Zebra. This includes electronic or mechanical means, such as photocopying,
recording, or information storage and retrieval systems. The material in this manual is subject to change
without notice.
The software is provided strictly on an “as is” basis. All software, including firmware, furnished to the user is on
a licensed basis. Zebra grants to the user a non-transferable and non-exclusive license to use each software
or firmware program delivered hereunder (licensed program). Except as noted below, such license may not be
assigned, sublicensed, or otherwise transferred by the user without prior written consent of Zebra. No right to
copy a licensed program in whole or in part is granted, except as permitted under copyright law. The user shall
not modify, merge, or incorporate any form or portion of a licensed program with other program material, create
a derivative work from a licensed program, or use a licensed program in a network without written permission
from Zebra. The user agrees to maintain Zebra’s copyright notice on the licensed programs delivered
hereunder, and to include the same on any authorized copies it makes, in whole or in part. The user agrees not
to decompile, disassemble, decode, or reverse engineer any licensed program delivered to the user or any
portion thereof.
Zebra reserves the right to make changes to any software or product to improve reliability, function, or design.
Zebra does not assume any product liability arising out of, or in connection with, the application or use of any
product, circuit, or application described herein.
No license is granted, either expressly or by implication, estoppel, or otherwise under any Zebra Technologies
Corporation, intellectual property rights. An implied license only exists for equipment, circuits, and subsystems
contained in Zebra products.
Zebra and the Zebra head graphic are registered trademarks of ZIH Corp. The Symbol logo is a registered
trademark of Symbol Technologies, Inc., a Zebra Technologies company.
Zebra Technologies Corporation
Lincolnshire, IL U.S.A.
http://www.zebra.com
Revision History
Changes to the original manual are listed below:
ChangeDateDescription
-02 Rev AApril. 2010Add Windows Mobile 6.5.3 support with OEM version 02.27.0000, new
-03 Rev ADecember 2014Zebra rebranding
-03 Rev BMarch 2015Zebra rebranding
iii
memory configurations
ivMC31XX Series Mobile Computer Integrator Guide
Table of Contents
Revision History.................................................................................................................................... iii
About This Guide
Introduction ........................................................................................................................................... xi
Documentation Set ......................................................................................................................... xi
Configurations....................................................................................................................................... xii
Software Versions........................................................................................................................... xii
Chapter Descriptions ............................................................................................................................ xiv
Notational Conventions......................................................................................................................... xv
Related Documents and Software ........................................................................................................ xv
Service Information............................................................................................................................... xvi
Unpacking the Mobile Computer ......................................................................................................... 1-1
Features ............................................................................................................................................... 1-1
Home Screen ....................................................................................................................................... C-1
Status Bar ...................................................................................................................................... C-4
Tile Bar ........................................................................................................................................... C-6
USB Configuration ............................................................................................................................... C-14
Glossary
Index
xMC31XX Series Mobile Computer Integrator Guide
About This Guide
Introduction
This guide provides information about setting up and configuring MC31XX mobile computers and accessories.
NOTE Screens and windows pictured in this guide are samples and may differ from actual screens.
For configurations with OEM version 02.27.0000 and Windows Mobile 6.5 operating system, Refer to
Appendix C, Windows Mobile 6.5 for information about new features.
Documentation Set
The documentation set for the MC31XX is divided into guides that provide information for specific user needs.
•
MC31XX Series Quick Start Guide - describes how to use the MC31XXS andMC31XXR mobile computers.
•
MC3190G Quick Start Guide - describes how to use the MC3190G mobile computer.
•
MC31XX Series Mobile Computer User Guide - describes how to use the MC31XX mobile computer.
•
MC31XX Series Mobile Computer Integrator Guide - describes how to set up the MC31XX mobile
computer and the accessories.
•
Microsoft Applications for Windows Mobile 6.1 and CE 6.0 User Guide - describes how to use Microsoft
developed applications.
•
Application Guide for Zebra Devices - describes how to use Zebra developed applications.
•
EMDK Help File - provides API information for writing applications.
xiiMC31XX Series Mobile Computer Integrator Guide
Configurations
This guide covers the following configurations:
ConfigurationRadiosDisplayMemory
MC3100RWPAN: BluetoothColor128 MB RAM/
MC3100SWPAN: BluetoothColor128 MB RAM/
MC3190GWLAN: 802.11a/b/g
WPAN: Bluetooth
MC3190SWLAN: 802.11a/b/g
WPAN: Bluetooth
MC3190RWLAN: 802.11a/b/g
WPAN: Bluetooth
Color128 MB RAM/
Color128 MB RAM/
Color128 MB RAM/
256 MB Flash
or 256 MB
RAM/512 MB
Flash
256 MB Flash
or 256 MB
RAM/512 MB
Flash
512 MB Flash
or 256 MB
RAM/1 GB
Flash
512 MB Flash
or 256 MB
RAM/1 GB
Flash
512 MB Flash
or 256 MB
RAM/1 GB
Flash
Data
Capture
1D laser
scanner in
rotating
turret
1D laser
scanner in
rotating
turret
1D laser
scanner or
2D imager
1D laser
scanner, 2D
imager or
DPM Imager
1D laser
scanner in
rotating
turret
Operating
System
Windows
CE 6.0
Professional
Windows
CE 6.0
Professional
Windows
CE 6.0
Professional or
Windows
Mobile 6.X
Classic
Windows
CE 6.0
Professional or
Windows
Mobile 6.X
Classic
Windows
CE 6.0
Professional or
Windows
Mobile 6.X
Classic
Keypads
28, 38 or 48
key
28, 38 or 48
key
28, 38 or 48
key
28, 38, 48 key
28, 38, 48 key
Software Versions
This guide covers various software configurations and references are made to operating system or software
versions for:
•
Adaptation Kit Update (AKU) version
•
OEM version
•
BTExplorer version
•
Fusion version.
AKU Version for Windows Mobile 6.X Devices
To determine the Adaptation Kit Update (AKU) version on a Windows Mobile 6.X device:
Ta p Start > Settings > System tab > About icon > Version tab.
About This Guidexiii
ZEBRAMC3100G
ZEBRAMC3100C50B
The second line lists the operating system version and the build number. The last part of the build number
represents the AKU number. For example, Build 20963.1.5.2 indicates that the device is running AKU version
1.5.2.
OEM Version on Windows Mobile 6.X Devices
To determine the OEM software version on a Windows Mobile 6.X device:
Ta p Start > Settings > System tab > System Information icon > System tab.
OEM Software on Windows CE 6.0 Devices
To determine the OEM software version on a Windows CE 6.0 device:
Ta p Start > Settings > Control Panel > System Information icon > System tab.
BTExplorer Software
To determine the BTExplorer software version on a Windows Mobile 6.X or Windows CE 6.0 device:
Ta p BTExplorer icon > Show BTExplorer> File > About.
xivMC31XX Series Mobile Computer Integrator Guide
Zebra2015
Fusion Software
To determine the Fusion software version on a Windows Mobile 6.X or Windows CE 6.0 device:
Ta p Wireless Strength icon > WirelessStatus > Versions.
Chapter Descriptions
Topics covered in this guide are as follows:
•
Chapter 1, Getting Started, describes the mobile computer’s physical characteristics, how to install and
charge the batteries, remove and replace the Strap/Door Assembly and how to start the mobile computer for
the first time.
•
Chapter 2, Accessories, describes the accessories available including cradles, cables and spare battery
chargers. Accessory set up and use is also provided.
•
Chapter 3, ActiveSync, provides instructions on installing ActiveSync, setting up a partnership and
synchronizing information between the mobile computer and a host computer.
•
Chapter 4, Application Deployment for Windows CE, provides instructions for provisioning and deploying
applications on the MC31XX with WinCE 6.0.
•
Chapter 5, Application Deployment for Windows Mobile, provides instructions for provisioning and deploying
applications on the MC31XX with Windows Mobile 6.1.
•
Chapter 6, Wireless Applications, describes how to configure the wireless connection and how the wireless
LANs allow the mobile computers to communicate wirelessly with a host device.
•
Chapter 6, Wireless Applications, explains how to configure the wireless LAN connection.
•
Chapter 7, Interactive Sensor Technology Configuration, explains how to configure interactive sensing
technology on the MC31XX.
•
Chapter 8, Maintenance & Troubleshooting, includes instructions on cleaning and storing the mobile
computer, and provides troubleshooting solutions for potential problems during mobile computer operation.
•
Appendix A, Technical Specifications, includes a table listing the technical specifications for the mobile
computer.
•
Appendix B, Special Software Configurations, provides instructions for configuring battery usage threshold
and Bluetooth and sample applications on Windows CE.
•
Appendix C, Windows Mobile 6.5, explains the new features in Windows 6.5.3.
Notational Conventions
The followingconventions are used in this document:
•
The term “mobile computer” refers to the series of Zebra MC31XX.
•
Italics are used to highlight the following:
• Chapters and sections in this and related documents
• Dialog box, window and screen names
• Drop-down list and list box names
• Check box and radio button names
• Icons on a screen.
About This Guidexv
•
Bold text is used to highlight the following:
• Key names on a keypad
• Button names on a screen.
•
Bullets (•) indicate:
• Action items
• Lists of alternatives
• Lists of required steps that are not necessarily sequential.
•
Sequential lists (e.g., those that describe step-by-step procedures) appear as numbered lists.
Related Documents and Software
The following documents provide more information about the MC31XX mobile computers.
•
MC3100 Series Quick Start Guide p/n 72-124259-xx
•
MC3190G Quick Start Guide, p/n 72-124276-xx
•
MC3100 Regulatory Guide, p/n 72- 114046-xx
•
MC3100 User Guide, p/n 72E-124289-xx
•
Application Guide for Zebra Devices, p/n 72-68901-xx
•
Microsoft® Applications for Mobile and WinCE 6.0 User Guide, p/n 72E-78456-xx
•
Microsoft® Applications for Mobile 6 User Guide, p/n 72E-108299-xx
•
Windows CE Platform SDK for MC3100c50, available at: http://www.zebra.com/support
xviMC31XX Series Mobile Computer Integrator Guide
•
Developer Kit for C (SMDK for C), available at: http://www.zebra.com/support
•
ActiveSync software, available at: http://www.microsoft.com.
For the latest version of this guide and all guides, go to: http://www.zebra.com/support.
Service Information
If you have a problem with your equipment, contact Zebra support for your region. Contact information is available
at: http://www.zebra.com/support.
When contacting support, please have the following information available:
•
Serial number of the unit
•
Model number or product name
•
Software type and version number
Zebra responds to calls by email, telephone or fax within the time limits set forth in support agreements.
If your problem cannot be solved by Zebra Support, you may need to return your equipment for servicing and will
be given specific directions. Zebra is not responsible for any damages incurred during shipment if the approved
shipping container is not used. Shipping the units improperly can possibly void the warranty.
If you purchased your business product from a Zebra business partner, contact that business partner for support.
Chapter 1 Getting Started
Introduction
This chapter describes the mobile computer’s physical characteristics, how to install and charge the batteries, how
to remove and replace the handstrap and how to start the mobile computer for the first time.
Unpacking the Mobile Computer
Carefully remove all protective material from around the mobile computer and save the shipping container for later
storage and shipping. Verify that the equipment listed below is included:
•
Mobile computer
•
Battery
•
Regulatory Guide
•
Quick Start Guide.
Inspect the equipment for damage. If any equipment is missing or damaged, contact Zebra Support immediately.
See page xvi for contact information.
Features
There are three versions of the MC31XX mobile computers, the MC31XXS with 1D laser and 2D Imager, the
MC31XXR with Rotating Scan Turret and the MC3190G with 1D laser and 2D Imager. For more information on the
Rotating Scan Turret, see Figure 1-3 on page 1-3.
1 - 2MC31XX Series Mobile Computer Integrator Guide
Keypad
Indicator LED Bar
Display
Scan LED Indicator
(red/green)
Power
Scan Buttons
MC31XXR
MC31XXS
Rotating Scan
Turret
Receiver (WLAN only)
Microphone
(WLAN only)
Scan LED
Indicators
(red/green)
Charge LED
Indicator
(amber)
Figure 1-1
MC31XXS and MC31XXR Mobile Computers (Front View)
Getting Started1 - 3
Handstrap
Scan Window
Stylus
MC31XXS
MC31XXR
Latches
Handstrap Screws
Stylus Holder
Headset Jack
(WLAN only)
Headset Jack
(WLAN only)
Scan Window
Speaker
Speaker
Handstrap
Position Stop
Position Stop
Position Stop
Rotating Scan Turret
Figure 1-2
MC31XXS and MC31XXR Mobile Computers (Back View)
The MC31XXR mobile computer features a Rotating Scan Turret with three position stops. This feature offers
greater scanning flexibility.
CAUTION Do not try to rotate turret past side position stops. Damage to device can occur.
Figure 1-3
Rotating Scan Turret
1 - 4MC31XX Series Mobile Computer Integrator Guide
Keypad
Indicator LED Bar
Display
Power
Scan Button
Trigger
Scan LED
Indicators
(red/green)
Charge LED
Indicator
(amber)
Scan LED
Indicator
(red/green)
Handstrap
Microphone
Figure 1-4
MC3190G Mobile Computer (Front View)
Getting Started1 - 5
Speakers
Trigger
Scan LED
Indicator
(red/green)
Headset Jack
Stylus Silo
Figure 1-5
MC3190G Mobile Computer (Back View)
1 - 6MC31XX Series Mobile Computer Integrator Guide
SD Card Retaining Door
SD Card
Mobile Computer Startup
To start using the mobile computer:
•
Install the SD card.
•
Install the main battery.
•
Charge the main battery and the backup battery.
•
Start the mobile computer.
Install SD Card
The Secure Device (SD) card provides secondary non-volatile storage (the flash memory is slower than RAM). The
SD card holder is located under the battery.
CAUTION Follow proper Electro-Static Discharge (ESD) precautions to avoid damaging the SD card. Proper ESD
precautions include, but are not limited to, working on an ESD mat and ensuring that the operator is
properly grounded.
To insert the SD card:
1.Lift the SD card retaining door.
2.Position the SD card, with the contacts down, into the SD card slot. The SD card corner notch fits into the slot
only one way.
3.Close SD card retaining door.
Do not use the SD card slot for any other accessories.
NOTE Select SD cards with environmental and/or the write cycle performance specifications that meet or exceed the
application requirements.
Figure 1-6
Inserting the SD Card
Getting Started1 - 7
Battery
Door
Latches
Install Main Battery
If the main battery is charged, the mobile computer can be used immediately. If the main battery is not charged,
see Battery Charging on page 1-8. To remove the main battery, see Main Battery Removal on page 1-15.
To install the main battery:
1.Remove the battery door.
2.Insert the battery into the slot, bottom first and press the battery gently into the slot. The battery clip locks the
battery into place.
Figure 1-7
3.With the latches in the open position, replace the battery door, top first and press to close.
Figure 1-8
4.Rotate the latches (to the lock position) to lock the door in place.
Insert Battery
Insert Battery Door
1 - 8MC31XX Series Mobile Computer Integrator Guide
Figure 1-9
Close Latches
Battery Charging
CAUTION Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines on page 8-1.
Use the mobile computer cradles, cables and spare battery chargers to charge the mobile computer main battery.
The main battery can be charged before insertion into the mobile computer or after it is installed. There are two
main batteries for the MC31XX, the Standard Battery (1X) and the Extended Life Battery (2X). The standard
capacity battery ships from the factory in all MC31X0-R configurations. The Extended Life Battery ships from the
factory in all MC31X0-S and MC31X0-G configurations. To install an Extended Life Battery in the MC31X0-R
configurations, purchase an Extended Life Battery and a Brick Extended Life Battery door. Use one of the spare
battery chargers to charge the main battery (out of the mobile computer) or one of the cradles to charge the main
battery while it is installed in the mobile computer.
Before using the mobile computer for the first time, fully charge the main battery until the amber Charge LED
Indicator remains lit (see Table 1-1 on page 1-9 for charge status indications). The Standard Battery fully charges in
less than five hours and the Extended Life Battery fully charges in less than eight hours.
The mobile computer is equipped with a memory backup battery which automatically charges from the main
battery whether or not the mobile computer is operating or is in suspend mode. The memory backup battery retains
data in memory for at least 30 minutes when the mobile computer’s main battery is removed or fully discharged.
When the mobile computer is used for the first time or after the memory backup battery has fully discharged, the
memory backup battery requires approximately 15 hours to fully charge. Do not remove the main battery from the
mobile computer for 15 hours to ensure that the memory backup battery fully charges. If the main battery is
removed from the mobile computer or the main battery is fully discharged, the memory backup battery completely
discharges in several hours.
When the main battery reaches a very low battery state, the combination of main battery and backup battery
retains data in memory for at least 72 hours.
NOTE Do not remove the main battery within the first 15 hours of use. If the main battery is removed before the
backup battery is fully charged, data may be lost.
Batteries must be charged within the 0° to +40° C (32° to 104° F) ambient temperature range.
The following accessories can be used to charge the batteries:
Getting Started1 - 9
•
Cradles (and a power supply):
• Single Slot Serial/USB Cradle
• Four Slot Cradles.
•
Cables (and a power supply):
• USB Client Charge Cable.
•
Spare Battery Chargers (and a power supply):
• Single Slot Serial/USB Cradle
• Four Slot Spare Battery Charger
• Universal Battery Charger (UBC) Adapter.
To charge the mobile computer using the cradles:
1.Insert the mobile computer into a cradle. See Chapter 2, Accessories for accessory information.
2.The mobile computer starts to charge automatically. The amber Charge LED Indicator indicates the charge
status. See Table 1-1 on page 1-9 for charging indications.
To charge the mobile computer using the cables:
1.Connect the MC3100 Communication/Charge Cable to the appropriate power source and connect to the
mobile computer. See Chapter 2, Accessories for accessory setup.
2.The mobile computer starts to charge automatically. The amber Charge LED Indicator indicates the charge
status. See Table 1-1 on page 1-9 for charging indications.
Table 1-1
OffMobile computer not placed correctly in the cradle; cable not connected correctly;
Fast Blinking AmberError in charging; check placement of the mobile computer.
Slow Blinking AmberMobile computer is charging.
Solid AmberCharging complete.
Mobile Computer LED Charge Indicators
LEDIndication
Spare Battery Charging
There are three accessories that can be used to charge a spare battery:
charger is not powered.
Note: When the battery is initially inserted in the mobile computer, the amber LED
flashes once if the battery power is low or the battery is not fully inserted.
•
Single Slot Serial/USB Cradle
•
Four Slot Spare Battery Charger
•
UBC Adapter.
To charge a spare battery:
1.Connect the charging accessory to the appropriate power source. See Chapter 2, Accessories for setup
instructions.
1 - 10MC31XX Series Mobile Computer Integrator Guide
2.Insert the spare battery into the spare battery charging slot and gently press down on the battery to ensure
proper contact.
The battery starts to charge automatically. The charge LED Indicator lights to indicates the charge status. See
Chapter 2, Accessories for charging indications. The Standard Battery usually fully charges in less than five hours
and the Extended Life Battery usually fully charges in less than eight hours.
Stylus
Use the stylus to select items and enter information on the screen. The stylus functions as a pen and a mouse. Tap
the touch screen once with the stylus to select options and open menu items.
To remove the stylus, slide the stylus out of the stylus holder. To store the stylus, push the stylus back into the
stylus holder in the handstrap (MC31XXR/S) or stylus silo (MC3190G).
Starting the Mobile Computer
When the mobile computer is powered on for the first time, it initializes. The splash screen appears for a short
period of time, followed by the Calibration screen.
Figure 1-10
On Windows CE 6.0 configurations, after the calibration procedure is performed the factory default settings launch
the Sample Applications window displays. Application specific shells may provide application specific windows
instead of the Demo window. These screens also appear when a cold boot is performed.
If the mobile computer does not power on, see Resetting the Mobile Computer on page 1-11.
Splash Screen
Calibration Screen
Use the Calibration screen to align the touch screen:
1.Remove the stylus from the stylus holder.
2.Carefully press and briefly hold the tip of stylus on the center of the Calibration screen target. Repeat the
procedure as the target moves and stops at different locations on the screen. This enters the new calibration
settings.
Getting Started1 - 11
Figure 1-11
3.Once all of the new calibration settings are input, tap the screen or press ENTER button to save the new
Calibration Screen
calibration settings. Press ESC to discard the new calibration settings.
Resetting the Mobile Computer
Windows CE Devices
If the mobile computer stops responding to input, reset it. There are two reset functions, warm boot and cold boot.
A warm boot restarts the mobile computer by closing all running programs. All data that is not saved is lost.
A cold boot also restarts the mobile computer, but erases all stored records and entries from RAM. In addition it
returns formats, preferences and other settings to the factory default settings.
Perform a warm boot first. If the mobile computer still does not respond, perform a cold boot.
Performing a Warm Boot
To perform a warm boot:
1.Press the Power button for five seconds. As soon as the MC31XX starts to boot release the Power button.
CAUTION Files that remain open during a warm boot may not be retained.
Figure 1-12
Splash Screen (Warm Boot)
1 - 12MC31XX Series Mobile Computer Integrator Guide
Performing a Cold Boot
A cold boot restarts the mobile computer and erases all user stored records and entries from RAM. Never perform
a cold boot unless a warm boot does not solve the problem.
CAUTION Cold boot resets the mobile computer, to the default settings. All added applications and all stored data are
removed. Do not cold boot without support desk approval.
To perform a cold boot:
1.Simultaneously press and then release the 1, 9 and Power keys. Do not hold down any other keys or buttons.
As the mobile computer initializes, the splash window, Figure 1-13, appears.
Figure 1-13
2.Calibrate the touch screen. See Calibration Screen on page 1-10 to calibrate the mobile computer screen.
Splash Screen (Cold Boot)
Windows Mobile 6.1 Devices
There are three reset functions, warm boot, cold boot and clean boot. A warm boot restarts the mobile computer
and closes all running programs. A cold boot also restarts the mobile computer and closes all running programs but
also initializes some drivers. Data saved in flash memory or a memory card is not lost.
Perform a warm boot first. This restarts the mobile computer and saves all stored records and entries. If the mobile
computer still does not respond, perform a cold boot.
Performing a Warm Boot
To perform a warm boot press the Power button for five seconds. As soon as the MC31XX starts release the
Power button.
Figure 1-14
Splash Screen (Warm Boot)
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