Symbol MC3090G - Win CE 5.0 Core, MC3000 User Manual

MC3000

User Guide

MC3000 User Guide

72-68899-01

Rev A

December 2004

© 2004 by Symbol Technologies, Inc. All rights reserved.

No part of this publication may be reproduced or used in any form, or by any electrical or mechanical means, without permission in writing from
Symbol. This includes electronic or mechanical means, such as photocopying, recording, or information storage and retrieval systems. The material
in this manual is subject to change without notice.

The software is provided strictly on an “as is” basis. All software, including firmware, furnished to the user is on a licensed basis. Symbol grants
to the user a non-transferable and non-exclusive license to use each software or firmware program delivered hereunder (licensed program). Except
as noted below, such license may not be assigned, sublicensed, or otherwise transferred by the user without prior written consent of Symbol. No
right to copy a licensed program in whole or in part is granted, except as permitted under copyright law. The user shall not modify, merge, or
incorporate any form or portion of a licensed program with other program material, create a derivative work from a licensed program, or use a
licensed program in a network without written permission from Symbol. The user agrees to maintain Symbol’s copyright notice on the licensed
programs delivered hereunder, and to include the same on any authorized copies it makes, in whole or in part. The user agrees not to decompile,
disassemble, decode, or reverse engineer any licensed program delivered to the user or any portion thereof.

Symbol reserves the right to make changes to any software or product to improve reliability, function, or design.

Symbol does not assume any product liability arising out of, or in connection with, the application or use of any product, circuit, or application
described herein.

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An implied license only exists for equipment, circuits, and subsystems contained in Symbol products.

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SIG. Microsoft, Windows and ActiveSync are either registered trademarks or trademarks of Microsoft Corporation. Other product names mentioned
in this manual may be trademarks or registered trademarks of their respective companies and are hereby acknowledged.

Symbol Technologies, Inc.
One Symbol Plaza
Holtsville, New York 11742-1300

http://www.symbol.com

Revision History

Changes to the original manual are listed below:

Change Date Description

Rev A Dec. 2004 Initial Release

Contents

Revision History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii

About This Guide

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Documentation Set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

Chapter Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

Notational Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii

Related Documents and Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii

Service Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv

Symbol Support Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv

Chapter 1. Getting Started

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3

Unpacking the Mobile Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-4

Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5

Rotating Scan Turret . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6

Mobile Computer Startup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-7

Install Main Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-7

Battery Charging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-8

Spare Battery Charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

Stylus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-9

MC3000 User Guidevi

Starting the Mobile Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-10

Calibration Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-10

Series 3000 Demo Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-11

Waking the Mobile Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-11

Main Battery Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-12

Strap/Door Assembly Removal and Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-13

Chapter 2. Operating the MC3000

Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3

Power Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3

Keypads. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3

Keypad Special Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3

28-Key Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4

38-Key Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-7

48-Key Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-10

Series 3000 Demo Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-12

Desktop Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-12

Taskbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-13

Battery Unknown Icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-14

Start Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-15

Programs Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-15

Keyboard Input Panel Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-16

Desktop Display Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-16

Task Manager and Properties. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-16

Task Manager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-16

Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-17

Entering Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-18

Entering Information Using Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-18

Entering Information Using the Keyboard Input Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-18

Entering Data via the Bar Code Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-18

Data Capture. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-19

Laser Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-19

Scan LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-19

Scanning Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-20

Laser Decode Ranges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-20

Imaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-22

Imager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-22

Operational Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-22

Decode Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-22

Image Capture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-22

Aiming the Mobile Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-22

Imager Decode Ranges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-24

Resetting the Mobile Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-26

Performing a Warm Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-26

Performing a Cold Boot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-26

Waking the Mobile Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-27

File System Directory Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-28

Connecting to the Internet on a Wireless Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-29

Chapter 3. Accessories

Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3

Cradles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3

Spare Battery Chargers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3

Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3

SD Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3

Plastic Holster. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3

Single Slot Serial/USB Cradle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4

Battery Charging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4

Four Slot Charge Only Cradle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-6

Battery Charging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-6

LED Charge Indications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-6

Four Slot Spare Battery Charger. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-7

Spare Battery Charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-7

LED Charge Indications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-7

Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-8

Battery Charging and Operating Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-9

LED Charge Indications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-9

Universal Battery Charger (UBC) Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-10

Spare Battery Charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-10

UBC Adapter LED Charge Indications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-11

Secure Device Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-12

Plastic Holster. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-13

Using the Plastic Holster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-14

Inserting and Removing the Mobile Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-15

Fabric Holster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-15

Contents vii

Chapter 4. Maintenance & Troubleshooting

Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3

Maintaining the Mobile Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-4

Mobile Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-4

Single Slot Serial/USB Cradle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-6

Four Slot Charge Only Cradle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-7

Four Slot Spare Battery Charger. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-7

UBC Adapter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-8

Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-8

Appendix A. Technical Specifications

Mobile Computer Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3

MC3000 User Guideviii

Appendix B. Keypad Functions/Special Characters

Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-3

Keypads. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-3

Glossary

Index

Tell Us What You Think...

About This Guide

Contents

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Documentation Set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

Chapter Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

Notational Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii

Related Documents and Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii

Service Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv

Symbol Support Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv

MC3000 User Guidex

Introduction

This guide provides information about using the MC3000 mobile computers and accessories.

Screens and windows pictured in this guide are samples and may differ from actual screens.

Documentation Set

The documentation set for the MC3000 is divided into guides that provide information for specific user needs.

• Microsoft Application Guide - describes how to use Microsoft developed applications.

• Symbol Application Guide - describes how to use Symbol developed applications.

• MC3000 User Guide - describes how to use the MC3000 mobile computer.

• MC3000 Integrator Guide - describes how to set up the MC3000 mobile computer and the accessories.

• SMDK Help File - provides API information for writing applications.

xi

MC3000 User Guidexii

Configurations

Depending on device configuration, the MC3000 includes the following features:

• Scan type: MC3000 1D/2D Imager (MC3000-K) and the MC3000 Laser with Rotating Scan Turret (MC3000-R)

• Processor/Memory:

• 312MHz with 32MB RAM/64MB flash or

• 520MHz with 64MB RAM/64MB flash.

• Scan Engines: 1-D laser scanner or 1-D/2-D imager

• Keypads: 28-Key, 38-Key, or 48-Key

• Displays: Color touch sensitive screen, Monochrome touch sensitive screen

®

• Operating Systems: Microsoft

Microsoft

• Radio: 802.11bg.

Windows CE .NET 4.2 Professional

®

Windows CE .NET 4.2 Core

Chapter Descriptions

Topics covered in this guide are as follows:

• Chapter 1, Getting Started, describes the mobile computer’s physical characteristics, how to install and charge the batteries,
remove and replace the Strap/Door assembly and how to start the mobile computer for the first time.

• Chapter 2, Operating the MC3000, provides basic instructions for using the mobile computer and navigating the mobile
computer software.

• Chapter 3, Accessories, describes the accessories available for the mobile computer and how to use the accessories to
charge the mobile computer.

• Chapter 4, Maintenance & Troubleshooting, includes instructions on cleaning and storing the mobile computer, and provides
troubleshooting solutions for potential problems during mobile computer operation.

• Chapter A, Technical Specifications, includes a table listing the technical specifications for the mobile computer.

• Chapter B, Keypad Functions/Special Characters, contains special character generation tables.

Notational Conventions

The following conventions are used in this document:

• The term “mobile computer” refers to the Symbol MC3000.

• Italics are used to highlight the following:

• Chapters and sections in this and related documents

• Dialog box, window and screen names

• Drop-down list and list box names

• Check box and radio button names

• Icons on a screen.

• Bold text is used to highlight the following:

• Key names on a keypad

• Button names on a screen.

• Bullets (•) indicate:

• Action items

• Lists of alternatives

• Lists of required steps that are not necessarily sequential.

• Sequential lists (e.g., those that describe step-by-step procedures) appear as numbered lists.

xiii

Related Documents and Software

The following items provide more information about the MC3000 mobile computers.

• MC3000 Quick Start Guide (poster), p/n 72-68902-xx

• MC3000 Licensing, Patent and Regulatory Information, p/n 72-68903-xx

• MC3000 Integrator Guide, p/n 72E-68900-xx

• Symbol Application Guide, p/n 72-68901-xx

®

• Microsoft

• Symbol Mobility Developer Kit (SMDK) Help File, p/n 72E-38880-02

• Symbol Mobility Developer Kit for eMbedded Visual C++ v4.0 (SMDK for eVC4), available at:

http://devzone.symbol.com

• Device Configuration Package for MC3000 (DCP for MC3000), available at:

http://devzone.symbol.com

• ActiveSync software, available at: http://www.microsoft.com.

For the latest version of this guide and all guides, go to: http://www.symbol.com/manuals.

Applications User Guide for Symbol Devices, p/n 72E-68197-xx

MC3000 User Guidexiv

Service Information

If an equipment problem occurs, contact the appropriate regional Symbol Support Center, see page xiv for contact information. Before
calling, have the model number, serial number and several bar code symbols at hand.

Call the Support Center from a phone near the scanning equipment so that the service person can try to talk through the problem. If
the equipment is found to be working properly and the problem is symbol readability, the Support Center will request samples of bar
codes for analysis at our plant.

If the problem cannot be solved over the phone, the equipment may need to be returned for servicing. If that is necessary, specific
directions will be provided.

Symbol Technologies is not responsible for any damages incurred during shipment if the approved shipping
container is not used. Shipping the units improperly can possibly void the warranty.

Symbol Support Center

For service information, warranty information or technical assistance contact or call the Symbol Support Center in:

United States

Symbol Technologies, Inc.
One Symbol Plaza
Holtsville, New York 11742-1300
1-800-653-5350

United Kingdom

Symbol Technologies
Symbol Place
Winnersh Triangle, Berkshire RG41 5TP
United Kingdom
0800 328 2424 (Inside UK)
[phone] (Outside UK)

Australia

Symbol Technologies Pty. Ltd.
432 St. Kilda Road
Melbourne, Victoria 3004
1-800-672-906 (Inside Australia)
[phone] (Outside Australia)

Denmark/Danmark

Symbol Technologies AS
Dr. Neergaardsvej 3
2970 Hørsholm
7020-1718 (Inside Denmark)
[phone] (Outside Denmark)

Canada

Symbol Technologies Canada, Inc.
5180 Orbitor Drive
Mississauga, Ontario, Canada L4W 5L9
1-866-416-8545 (Inside Canada)
905-629-7226 (Outside Canada)

Asia/Pacific

Symbol Technologies Asia, Inc (Singapore Branch)
230 Victoria Street #05-07/09
Bugis Junction Office Tower
Singapore 188024
Tel: [phone]
Fax: [phone]

Austria/Österreich

Symbol Technologies Austria GmbH
Prinz-Eugen Strasse 70 / 2.Haus
1040 Vienna, Austria
01-5055794-0 (Inside Austria)
[phone] (Outside Austria)

Europe/Mid-East Distributor Operations

Contact your local distributor or call
[phone]

xv

Finland/Suomi

Oy Symbol Technologies
Kaupintie 8 A 6
FIN-00440 Helsinki, Finland
9 5407 580 (Inside Finland)
[phone] (Outside Finland)

Germany/Deutschland

Symbol Technologies GmbH
Waldstrasse 66
D-63128 Dietzenbach, Germany
6074-49020 (Inside Germany)
[phone] (Outside Germany)

Latin America Sales Support

2730 University Dr.
Coral Springs, FL 33065 USA
1-800-347-0178 (Inside United States)
[phone] (Outside United States)
954-340-9454 (Fax)

Netherlands/Nederland

Symbol Technologies
Kerkplein 2, 7051 CX
Postbus 24 7050 AA
Varsseveld, Netherlands
315-271700 (Inside Netherlands)
[phone] (Outside Netherlands)

France

Symbol Technologies France
Centre d'Affaire d'Antony
3 Rue de la Renaissance
92184 Antony Cedex, France
01-40-96-52-21 (Inside France)
[phone] (Outside France)

Italy/Italia

Symbol Technologies Italia S.R.L.
Via Cristoforo Columbo, 49
20090 Trezzano S/N Navigilo
Milano, Italy
2-484441 (Inside Italy)
[phone] (Outside Italy)

Mexico/México

Symbol Technologies Mexico Ltd.
Torre Picasso
Boulevard Manuel Avila Camacho No 88
Lomas de Chapultepec CP 11000
Mexico City, DF, Mexico
5-520-1835 (Inside Mexico)
[phone] (Outside Mexico)

Norway/Norge

Symbol’s registered and mailing address:
Symbol Technologies Norway
Hoybratenveien 35 C
N-1055 OSLO, Norway

Symbol’s repair depot and shipping address:
Symbol Technologies Norway
Enebakkveien 123
N-0680 OSLO, Norway
[phone]

MC3000 User Guidexvi

South Africa

Symbol Technologies Africa Inc.
Block B2
Rutherford Estate
1 Scott Street
Waverly 2090 Johannesburg
Republic of South Africa
11-809 5311 (Inside South Africa)
[phone] (Outside South Africa)

Sweden/Sverige

“Letter” address:
Symbol Technologies AB
Box 1354
S-171 26 SOLNA
Sweden

Visit/shipping address:
Symbol Technologies AB
Solna Strandväg 78
S-171 54 SOLNA
Sweden

Spain/España

Symbol Technologies S.L.
Avenida de Bruselas, 22
Edificio Sauce
Alcobendas, Madrid 28108
Spain
91 324 40 00 (Inside Spain)
[phone] (Outside Spain)
Fax: [phone]

Switchboard: 08 445 29 00 (domestic)
Call Center: [phone] (international)
Support E-Mail: [e-mail]

If the Symbol product was purchased from a Symbol Business Partner, contact that Business Partner for service.

Getting Started

Chapter Contents

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3

Unpacking the Mobile Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-4

Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5

Rotating Scan Turret . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6

Mobile Computer Startup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-7

Install Main Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-7

Battery Charging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-8

Spare Battery Charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

Stylus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-9

Starting the Mobile Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-10

Calibration Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10

Series 3000 Demo Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-11

Waking the Mobile Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-11

Main Battery Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-12

Strap/Door Assembly Removal and Replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-13

MC3000 Integrator Guide1-2

Getting Started 1-3

Introduction

This chapter describes the mobile computer physical characteristics, how to install and charge the batteries, how to remove and
replace the Strap/Door Assembly and how to start the mobile computer for the first time.

Unpacking the Mobile Computer

Carefully remove all protective material from around the mobile computer and save the shipping container for later storage and
shipping. Verify that the equipment listed below is included:

• MC3000 mobile computer

• Strap/Door Assembly, attached to the mobile computer

• Stylus, in the strap

• Regulatory Guide

• Quick Start Guide (poster).

Depending on the configuration ordered, the mobile computer shipping container or additional shipping container may include:

• Standard Battery (lithium-polymer)

• Extended Life Battery (lithium-ion)

• Cable(s)

• Power Supply

• Cradles.

Inspect the equipment for damage. If any equipment is missing or damaged, contact the Symbol Technologies Support Center
immediately. See page xiv for contact information.

MC3000 Integrator Guide1-4

Accessories

Table 1-1 lists the MC3000 accessories.

Table 1-1. MC3000 Accessories

Accessory Description

Single Slot Serial/USB Cradle Charges the mobile computer main battery and a spare battery, and synchronizes the mobile computer with

a host computer through either a serial or USB connection.

Four Slot Charge Only Cradle Charges up to four mobile computers.

Four Slot Spare Battery Charger Charges up to four mobile computer spare batteries.

Power Supply Country specific and accessory specific, power supply.

USB Client Charge Cable Provides USB client communication capabilities and charges the mobile computer.

RS232 Charge Cable Provides RS232 communication capabilities and charges the mobile computer.

O’Neil Printer Cable Provides printer specific communication capabilities.

Zebra Printer Cable Provides printer specific communication capabilities.

Monarch Printer Cable Provides printer specific communication capabilities.

Single Slot Cradle RS232 Cable Provides serial host communication capabilities and charges the mobile computer.

Single Slot Cradle USB Cable Provides USB communication capabilities and charges the mobile computer.

MC3000 Universal Battery Charger Adapter (UBC) Adapts the UBC for use with MC3000 batteries.

Stylus Performs pen and mouse functions.

Plastic Holster Provides a clip on holder for the mobile computer.

Fabric Holster Provides a soft, clip on holder and a shoulder strap for the mobile computer.

Accessory Regulatory Guide or
Accessory Quick Reference Guide (QRG)

Symbol Mobility Developer Kit for eMbedded Visual
C++ v4.0 (SMDK for eVC4)

Device Configuration Package (DCP) for MC3000 A development tool used to create and download hex images that represent flash partitions to the mobile

Provided in the box with the accessory. The Regulatory Guide provides the regulatory information required
for the accessory and the Quick Reference Guide (QRG) provides the regulatory information and setup
information required for the accessory.

A development tool used to create native C and C++ applications for all Symbol mobile computers
running the Microsoft Windows CE operating system. Available at: http://devzone.symbol.com.

computer. Available at: http://devzone.symbol.com.

Getting Started 1-5

Parts

There are two versions of the MC3000 mobile computers, the MC3000 1D/2D Imager (MC3000-K) and the MC3000 Laser with
Rotating Scan Turret (MC3000-R). For more information on the Rotating Scan Turret, see Figure 1-3 on page 1-6.

Scan LED

Indicators

(red/green)

Charge LED

Indicator

(amber)

Keypad

Microphone

(optional)

Rotating

Scan Turret

Scan LED Indicator

(red/green)

Beeper or
Receiver (optional)

Screen

Indicator LED
Bar

Scan Buttons

Power

MC3000-R

MC3000-K

Figure 1-1. MC3000 Imager (MC3000-K) and MC3000 Laser (MC3000-R) Mobile Computers (front view)

MC3000 Integrator Guide1-6

Headset Jack

Scan Window

(optional)

Scan Window

Headset Jack

(optional)

Strap/Door

Assembly

Latches

MC3000-K

MC3000-R

Strap/Door
Assembly
Screws

Stylus

Stylus
Holder

Figure 1-2. MC3000 Imager (MC3000-K) and MC3000 Laser (MC3000-R) Mobile Computers (back view)

Rotating Scan Turret

The MC3000-R mobile computer features a Rotating Scan Turret with three position stops. This feature offers greater scanning
flexiblilty.

Position Stop

Position Stop

Position Stop

Figure 1-3. Rotating Scan Turret

Getting Started 1-7

Mobile Computer Startup

To start using the mobile computer:

• Install the main battery.

• Charge the main battery and the backup battery.

• Start the mobile computer.

Install Main Battery

If the main battery is charged, the mobile computer can be used immediately. If the main battery is not charged, see Battery Charging

on page 1-8. To remove the main battery, see Main Battery Removal on page 1-12.

To install the main battery:

1. Rotate the latches to the open position.

2. Pull on the strap to lift the Strap/Door Assembly off, bottom first.

3. Insert the battery into the slot, bottom first, and press the battery gently into the slot. The battery clip locks the battery into
place.

4. With the latches in the open position, replace the Strap/Door Assembly, top first, and press to close.

5. Rotate the latches (to the lock position) to lock the Strap/Door Assembly in place.

Strap/Door

Assembly

Latches

Battery Clip

Battery Slot

Battery

Figure 1-4. Main Battery Installation

MC3000 Integrator Guide1-8

Battery Charging

Use the mobile computer cradles, cables and spare battery chargers to charge the mobile computer main battery.

The main battery can be charged before insertion into the mobile computer or after it is installed. There are two main batteries for
the MC3000, the Standard Battery and the Extended Life Battery. Either battery can be used, but the Extended Life Battery requires
a different Strap/Door Assembly. Use one of the spare battery chargers to charge the main battery (out of the mobile computer) or
one of the cradles to charge the main battery while it is installed in the mobile computer.

Before using the mobile computer for the first time, fully charge the main battery. When the main battery is fully charged, the amber
Charge LED Indicator remains lit. For more information see Table 1-2 on page 1-9. Charge time for the Standard Battery is usually less
than four hours and charge time for the Extended Life Battery is usually less than six hours.

The mobile computer is equipped with a memory backup battery which automatically charges from the fully-charged main battery.
When the mobile computer is used for the first time, the backup battery requires approximately 15 hours to fully charge. This is also
true any time the backup battery is discharged which occurs when the main battery is removed for several hours. The backup battery
retains data in memory for at least 30 minutes after the mobile computer main battery is removed. When the mobile computer reaches
very low battery state, the combination of main battery and backup battery retains data in memory for at least 72 hours.

Do not remove the main battery within the first 15 hours of use. If the main battery is removed before the backup battery
is fully charged, data may be lost.

Batteries must be charged within the 32° to 104° F (0° to +40° C) ambient temperature range.

The following accessories can be used to charge batteries:

• Cradles (and a power supply):

• Single Slot Serial/USB Cradle

• Four Slot Charge Only Cradle.

• Cables (and a power supply):

• USB Client Charge Cable

• Serial (RS232) Charge Cable

• Spare Battery Chargers (and a power supply):

• Single Slot Serial/USB Cradle

• Four Slot Spare Battery Charger

• Universal Battery Charger (UBC) Adapter.

To charge the mobile computer using the cradles:

1. Insert the mobile computer into a cradle. See Chapter 3, Accessories for accessory setup.

2. The mobile computer starts to charge automatically. The amber Charge LED Indicator indicates the charge status. See Table

1-2 on page 1-9 for charging indications.

To charge the mobile computer using the cables:

1. Connect the MC3000 Communication/Charge Cable to the appropriate power source and connect to the mobile computer.
See Chapter 3, Accessories for accessory setup.

2. The mobile computer starts to charge automatically. The amber Charge LED Indicator indicates the charge status. See Table

1-2 for charging indications.

Table 1-2. Mobile Computer LED Charge Indicators

LED Indication

Off Mobile computer not placed correctly in the cradle; charge cable not connected

correctly; charger is not powered.

Fast Blinking Amber Error in charging; check placement of the mobile computer.

Slow Blinking Amber Mobile computer is charging.

Solid Amber Charging complete.

Note: When the battery is initially inserted in the mobile computer, the amber LED
flashes once if the battery power is low or the battery is not fully inserted.

Spare Battery Charging

There are three accessories that can be used to charge a spare battery:

• Single Slot Serial/USB Cradle

• Four Slot Spare Battery Charger

•UBC Adapter.

Getting Started 1-9

To charge a spare battery:

1. Connect the charging accessory to the appropriate power source. See Chapter 3, Accessories for setup instructions.

2. Insert the spare battery into the spare battery charging slot and gently press down on the battery to ensure proper contact.

The battery starts to charge automatically. The amber charge LED Indicator lights to indicate the charge status. See Chapter 3,

Accessories for charging indications. The Standard Battery usually fully charges in less than four hours and the Extended Life Battery

usually fully charges in less than six hours.

Stylus

Use the stylus for selecting items and entering information on the screen. The stylus functions as a pen and a mouse. Tap the touch
screen once with the stylus to select options and open menu items.

To remove the stylus, slide the stylus out of the stylus holder. To store the stylus, push the stylus back into the stylus holder.

MC3000 Integrator Guide1-10

Starting the Mobile Computer

When the mobile computer is powered on for the first time, it initializes. The Symbol Splash screen appears for a short period of time,
followed by the Calibration screen.

Figure 1-5. Symbol Splash Screen

After the calibration procedure is performed the factory settings launch the Series 3000 Demo window. Application specific shells
may provide application specific windows instead of the Series 3000 Demo window. These screens also appear when a cold boot is
performed.

If the mobile computer does not power on, see Resetting the Mobile Computer on page 2-27.

Calibration Screen

Use the Calibration screen to align the touch screen:

1. Remove the stylus from the stylus holder.

2. Carefully press and briefly hold the stylus tip on the center of the Calibration screen target. Repeat the procedure as the
target moves and stops at different locations on the screen. This enters the new calibration settings.

Calibration Screen Confirm Calibration Resave

Screen

Figure 1-6. Calibration Screen

3. Once all of the new calibration settings are input, the Confirm Calibration Resave screen appears. Tap the screen within 30
seconds to save the new calibration settings or allow the 30 second timer to expire and the new calibration settings are not
saved.

Getting Started 1-11

Series 3000 Demo Window

The Series 3000 Demo window is the factory default menu. On initial power up (or on a warm or cold boot) the Series 3000 Demo
window appears. These sample/demo applications are intended to be used by application developers as application development
examples. These applications were not developed to support end users. Refer to the Symbol Application Guide for information about
the Series 3000 Demo window applications.

Figure 1-7. Series 3000 Demo Window

Waking the Mobile Computer

The wakeup condition settings are used to define what actions wake up the mobile computer. The settings are configurable so they
are subject to change/update. For more information see, Waking the Mobile Computer on page 2-28.

MC3000 Integrator Guide1-12

Main Battery Removal

Before removing the main battery, press the red Power button to turn off the screen. This sets the mobile computer to suspend mode.

To remove the main battery:

1. Rotate the latches to the open position.

2. Pull the strap to lift the Strap/Door Assembly off, bottom first.

3. Release the battery clip (at the top of the battery) and lift the battery out top first.

Latches

Strap/Door

Assembly

Battery

Battery Clip

Figure 1-8. Main Battery Removal

The SD card holder is located under the battery. To install the SD card, see Secure Device Card on page 3-12