No part of this publication may be reproduced or used in any form, or by any electrical or mechanical means, without permission in writing from
Symbol. This includes electronic or mechanical means, such as photocopying, recording, or information storage and retrieval systems. The material
in this manual is subject to change without notice.
The software is provided strictly on an “as is” basis. All software, including firmware, furnished to the user is on a licensed basis. Symbol grants
to the user a non-transferable and non-exclusive license to use each software or firmware program delivered hereunder (licensed program). Except
as noted below, such license may not be assigned, sublicensed, or otherwise transferred by the user without prior written consent of Symbol. No
right to copy a licensed program in whole or in part is granted, except as permitted under copyright law. The user shall not modify, merge, or
incorporate any form or portion of a licensed program with other program material, create a derivative work from a licensed program, or use a
licensed program in a network without written permission from Symbol. The user agrees to maintain Symbol’s copyright notice on the licensed
programs delivered hereunder, and to include the same on any authorized copies it makes, in whole or in part. The user agrees not to decompile,
disassemble, decode, or reverse engineer any licensed program delivered to the user or any portion thereof.
Symbol reserves the right to make changes to any software or product to improve reliability, function, or design.
Symbol does not assume any product liability arising out of, or in connection with, the application or use of any product, circuit, or application
described herein.
No license is granted, either expressly or by implication, estoppel, or otherwise under any Symbol Technologies, Inc., intellectual property rights.
An implied license only exists for equipment, circuits, and subsystems contained in Symbol products.
Symbol, Spectrum One, and Spectrum24 are registered trademarks of Symbol Technologies, Inc. Bluetooth is a registered trademark of Bluetooth
SIG. Microsoft, Windows and ActiveSync are either registered trademarks or trademarks of Microsoft Corporation. Other product names mentioned
in this manual may be trademarks or registered trademarks of their respective companies and are hereby acknowledged.
Symbol Technologies, Inc.
One Symbol Plaza
Holtsville, New York 11742-1300
http://www.symbol.com
Patents
This product is covered by one or more patents listed on the website: http://www.symbol.com/patents.
This guide provides information about using the MC1000 mobile computer and accessories.
Screens and windows pictured in this guide are samples and can differ from actual screens.
Documentation Set
The documentation set for the MC1000 is divided into guides that provide information for specific user needs.
•Microsoft Application Guide - describes how to use Microsoft developed applications.
•Symbol Application Guide - describes how to use Symbol developed applications.
•MC1000 User Guide - describes how to use the MC1000 mobile computer.
•MC1000 Integrator Guide - describes how to set up the MC1000 mobile computer and it’s accessories.
•SMDK Help File - provides API information for writing applications.
xi
MC1000 User Guidexii
Features
The MC1000 includes the following features:
•Operating System: Microsoft Windows CE .NET 4.2 Core
•Memory Configuration: 32 MB RAM/32 MB Flash
•Screen: monochrome 240 x 240 pixel, 2.2” diagonal, non-touch
•Expansion: User accessible Secure Digital (SD) slot
•Keypads: 21-key keypad
•Data Capture: 1-dimensional bar code laser scanning.
Chapter Descriptions
Topics covered in this guide are as follows:
•Chapter 1, Getting Started, provides information on getting the mobile computer up and running for the first time.
•Chapter 2, Operating the MC1000, explains how to use the mobile computer. This includes instructions for powering on and
resetting the mobile computer, entering and capturing data.
•Chapter 3, Accessories, describes the accessories available for the mobile computer and how to use the accessories with
the mobile computer.
•Chapter 4, Maintenance & Troubleshooting, includes instructions on cleaning and storing the mobile computer, and provides
troubleshooting solutions for potential problems during mobile computer operation.
•Appendix A, Technical Specifications, includes a table listing the technical specifications for the mobile computer.
Notational Conventions
The following conventions are used in this document:
•“Mobile computer” refers to the Symbol MC1000 mobile computer.
•Italics are used to highlight the following:
• Chapters and sections in this and related documents
• Dialog box, window and screen names
• Drop-down list and list box names
• Check box and radio button names
• Icons on a screen.
•Bold text is used to highlight the following:
• Key names on a keypad
• Button names on a screen.
•Bullets (•) indicate:
• Action items
• Lists of alternatives
• Lists of required steps that are not necessarily sequential.
•Sequential lists (e.g., those that describe step-by-step procedures) appear as numbered lists.
xiii
Related Documents and Software
The following documents provide more information about the MC1000 mobile computers.
•MC1000 Licensing, Patent and Regulatory Information, p/n 72-69839-xx
•MC1000 Integrator Guide, p/n 72E-69841-xx
•Symbol Applications Guide for Symbol Devices, p/n 72-68901-xx
•Microsoft Applications Guide for Symbol Devices, p/n 72-68197-xx
•Symbol Mobility Developer Kit (SMDK) Help File, p/n 72E-38880-02
•Symbol Mobility Developer Kit for eMbedded Visual C++ v4.0 (SMDK for eVC4), available at:
http://www.symbol.com/MC1000
•Device Configuration Package for MC1000 (DCP for MC1000), available at:
http://www.symbol.com/MC1000.
•ActiveSync software, available at: http://www.microsoft.com.
For the latest version of this guide and all guides, go to: http://www.symbol.com/manuals.
MC1000 User Guidexiv
Service Information
If an equipment problem occurs, contact the appropriate regional Symbol Support Center, see page xiv for contact information. Before
calling, have the model number, serial number and several bar code symbols at hand.
Call the Support Center from a phone near the scanning equipment so that the service person can try to talk through the problem. If
the equipment is found to be working properly and the problem is symbol readability, the Support Center will request samples of bar
codes for analysis at our plant.
If the problem cannot be solved over the phone, the equipment may need to be returned for servicing. If that is necessary, specific
directions will be provided.
Symbol Technologies is not responsible for any damages incurred during shipment if the approved shipping
container is not used. Shipping the units improperly can possibly void the warranty.
Symbol Support Center
For service information, warranty information or technical assistance contact or call the Symbol Support Center in:
United States
Symbol Technologies, Inc.
One Symbol Plaza
Holtsville, New York 11742-1300
1-800-653-5350
United Kingdom
Symbol Technologies
Symbol Place
Winnersh Triangle, Berkshire RG41 5TP
United Kingdom
0800 328 2424 (Inside UK)
+44 118 945 7529 (Outside UK)
Australia
Symbol Technologies Pty. Ltd.
432 St. Kilda Road
Melbourne, Victoria 3004
1-800-672-906 (Inside Australia)
+61-3-9866-6044 (Outside Australia)
Denmark/Danmark
Symbol Technologies AS
Dr. Neergaardsvej 3
2970 Hørsholm
7020-1718 (Inside Denmark)
+45-7020-1718 (Outside Denmark)
Canada
Symbol Technologies Canada, Inc.
2540 Matheson Boulevard East
Mississauga, Ontario, Canada L4W 4Z2
905-629-7226
Asia/Pacific
Symbol Technologies Asia, Inc (Singapore Branch)
230 Victoria Street #05-07/09
Bugis Junction Office Tower
Singapore 188024
Tel: +65-6796-9600
Fax: +65-6337-6488
Austria/Österreich
Symbol Technologies Austria GmbH
Prinz-Eugen Strasse 70 / 2.Haus
1040 Vienna, Austria
01-5055794-0 (Inside Austria)
+43-1-5055794-0 (Outside Austria)
Europe/Mid-East Distributor Operations
Contact your local distributor or call
+44 118 945 7360
xv
Finland/Suomi
Oy Symbol Technologies
Kaupintie 8 A 6
FIN-00440 Helsinki, Finland
9 5407 580 (Inside Finland)
+358 9 5407 580 (Outside Finland)
2730 University Dr.
Coral Springs, FL 33065 USA
1-800-347-0178 (Inside United States)
+1-954-255-2610 (Outside United States)
954-340-9454 (Fax)
Netherlands/Nederland
Symbol Technologies
Kerkplein 2, 7051 CX
Postbus 24 7050 AA
Varsseveld, Netherlands
315-271700 (Inside Netherlands)
+31-315-271700 (Outside Netherlands)
France
Symbol Technologies France
Centre d'Affaire d'Antony
3 Rue de la Renaissance
92184 Antony Cedex, France
01-40-96-52-21 (Inside France)
+33-1-40-96-52-50 (Outside France)
Italy/Italia
Symbol Technologies Italia S.R.L.
Via Cristoforo Columbo, 49
20090 Trezzano S/N Navigilo
Milano, Italy
2-484441 (Inside Italy)
+39-02-484441 (Outside Italy)
Mexico/México
Symbol Technologies Mexico Ltd.
Torre Picasso
Boulevard Manuel Avila Camacho No 88
Lomas de Chapultepec CP 11000
Mexico City, DF, Mexico
5-520-1835 (Inside Mexico)
+52-5-520-1835 (Outside Mexico)
Norway/Norge
Symbol’s registered and mailing address:
Symbol Technologies Norway
Hoybratenveien 35 C
N-1055 OSLO, Norway
Symbol’s repair depot and shipping address:
Symbol Technologies Norway
Enebakkveien 123
N-0680 OSLO, Norway
+47 2232 4375
MC1000 User Guidexvi
South Africa
Symbol Technologies Africa Inc.
Block B2
Rutherford Estate
1 Scott Street
Waverly 2090 Johannesburg
Republic of South Africa
11-809 5311 (Inside South Africa)
+27-11-809 5311 (Outside South Africa)
Sweden/Sverige
“Letter” address:
Symbol Technologies AB
Box 1354
S-171 26 SOLNA
Sweden
Visit/shipping address:
Symbol Technologies AB
Solna Strandväg 78
S-171 54 SOLNA
Sweden
Spain/España
Symbol Technologies S.L.
Avenida de Bruselas, 22
Edificio Sauce
Alcobendas, Madrid 28108
Spain
91 324 40 00 (Inside Spain)
+34 91 324 40 00 (Outside Spain)
Fax: +34.91.324.4010
This chapter describes the mobile computer’s physical characteristics, how to install and charge the batteries, remove and replace
the handstrap, and start the mobile computer for the first time.
Unpacking the Mobile Computer
Carefully remove all protective material from around the mobile computer and save the shipping container for later storage and
shipping. Verify that the equipment listed below is included:
•MC1000 mobile computer
•Lithium-ion (Li-ion) battery
•Wrist strap
•Regulatory Guide
•Quick Start Guide.
Inspect the equipment for damage. If any equipment is missing or damaged, contact the Symbol Technologies Support Center
immediately. See page xiv for contact information.
MC1000 User Guide1-4
Accessories
Table 1-1 lists the accessories available for the MC1000:
Table 1-1. MC1000 Accessories
AccessoryDescription
Single Slot Serial/USB CradleCharges the mobile computer main battery and a spare battery, and synchronizes the mobile computer with
a host computer through a serial or USB connection.
Four Slot USB CradleCharges up to four mobile computers and synchronizes the mobile computers with a host computer through
a USB connection.
Power SupplyCountry-specific and accessory specific power supply and line cord, plugs into the pigtail connector.
USB Client Charge CableProvides USB client communication capabilities and charges the mobile computer.
RS232 Charge CableProvides RS232 communication capabilities and charges the mobile computer.
Single Slot Cradle RS232 CableProvides serial host communication capabilities.
Single Slot Cradle USB CableProvides USB connection to a host computer.
Four Slot Cradle USB CableProvides internal USB hub for connection to host computer.
HandstrapProvides additional support when holding the mobile computer.
Li-ion Rechargeable BatterySpare 1800 mAh battery.
Modem ModuleConnects to the Single Slot Serial/USB cradle to allow the cradle to be used as a modem cradle.
Modem CableConnects the Modem Module to the Single Slot Serial/USB cradle.
Symbol Mobility Developer Kit for eMbedded Visual
C++ v4.0 (SMDK for eVC4)
Platform SDKUsed in conjunction with the SMDK for eVC4 to create Windows CE applications for the MC1000 mobile
Device Configuration Package (DCP) for MC1000A development tool used to create and download hex images that represent flash partitions to the mobile
A development tool used to create native C and C++ applications for all Symbol mobile computers running
the Microsoft Windows Mobile 2003 Software for Pocket PCs operating system. Available at:
http://www.symbol.com/MC1000
computer. Available at: http://devzone.symbol.com/.
computer. Available at: http://www.symbol.com/MC1000.
Parts
Getting Started 1-5
Screen
Scan Button
Keypad
Power
Button
Charge LED
Scan LED
Beeper
SD Card Cover
Scan Window
Battery Door Latch
Wrist Strap
Battery Door
Figure 1-1. MC1000 Mobile Computer
MC1000 User Guide1-6
Getting Started
To get the MC1000 up and running:
•install the rechargeable Li-ion battery or the AAA batteries
•charge the battery (rechargeable battery only)
•start the mobile computer.
Main Battery Installation
The MC1000 uses either a rechargeable 1800 mAh Li-ion battery or three standard alkaline AAA batteries. Charge the Li-ion battery
before using the mobile computer. If the Li-ion battery is not charged, see Battery Charging on page 1-8.
Li-ion Battery Installation
To install the Li-ion battery:
1.Pull back the two battery door latches.
2.Lift the battery door.
Figure 1-2. Battery Door Removal
Ensure the battery adapter clip is positioned correctly or damage to the battery adapter clip and battery door
may occur.
Avoid touching the contacts when positioning the battery adapter clip.
3.With your index and middle fingers holding the sides of the battery adapter clip, push toward the top of the mobile computer
until it is latched in the up position.
4.Insert the battery into the battery well top first.
Battery Adapter Clip
Figure 1-3. Li-ion Battery Insertion
The battery door switch detects if the battery door is installed properly. The mobile computer does not turn
on if the battery door is not in place.
Getting Started 1-7
Battery Door Switch
5.Replace the battery door bottom first and press down until it snaps into place.
AAA Battery Installation
To install the AAA batteries:
1.Pull back the two battery door latches.
2.Lift the battery cover.
3.With your index and middle fingers holding the sides of the battery adapter clip, push toward the bottom of the mobile
computer until it is latched in the down position.
4.Insert the three AAA batteries into the battery well, noting the positions of the batteries.
Battery Adapter Clip
Battery Door Switch
Figure 1-4. AAA Battery Installation
MC1000 User Guide1-8
The battery door switch detects if the battery door is installed properly. The mobile computer does not turn
on if the battery door is not in place.
5.Replace the battery door bottom first and press down until it snaps into place.
Battery Charging
Rechargeable AAA batteries cannot be recharged in the mobile computer. Refer to the rechargeable AAA
battery product information for charging instructions.
Use the mobile computer’s cradles, charge cables, and spare battery chargers to charge the mobile computer’s main Li-ion battery.
Before using the mobile computer for the first time, fully charge the main Li-ion battery. When the Li-ion battery is fully charged the
Charge LED remains lit. See Table 1-2 on page 1-9. Charge time for the Li-ion battery is usually less than four hours. Charge the mobile
computer using a cradle or charge cable, or remove and charge the main Li-ion battery using a spare battery charger.
The mobile computer is equipped with a memory backup battery which automatically charges from the main battery. When the mobile
computer is used for the first time, the backup battery requires approximately 20 hours to fully charge. This is also true any time the
backup battery is discharged which occurs when the main battery is removed for several hours. The backup battery retains data in
memory for at least 30 minutes after the mobile computer's main battery is removed. When the mobile computer reaches a very low
battery state, the combination of main battery and backup battery retains data in memory for at least 72 hours.
Do not remove the main battery within the first 15 hours of use. If the main battery is removed before the backup battery
is fully charged, data may be lost.
Use the following accessories to charge the Li-ion battery:
•Cradles:
• Single Slot Serial/USB cradle
• Four Slot USB cradle.
•Cables (and a power supply):
• USB Client Charge cable
• RS232 Charge cable.
•Spare Battery Charger:
• Single Slot Serial/USB cradle.
Getting Started 1-9
To charge the mobile computer Li-ion and backup batteries, use a cradle or a charge cable. The charge cable requires a Symbol
approved power supply.
•Cradles
Insert the mobile computer into a cradle. See Chapter 3, Accessories for accessory setup. The mobile computer starts to
charge automatically. The Charge LED lights to indicate the charge status. See Table 1-2 for charging indications.
•Cables
Connect a charge cable to the appropriate power source and connect the other end of the charge cable to the mobile
computer. See Chapter 3, Accessories for accessory setup. The mobile computer starts to charge automatically. The Charge
LED lights to indicate the charge status. See Table 1-2 for charging indications.
Table 1-2. Mobile Computer Charging LED Indicator
StatusIndication
OffMobile computer is not placed correctly in the cradle; charge cable is not connected
correctly; charger is not powered.
Slow Blinking AmberMobile computer is charging.
Solid AmberCharging is complete.
Note: When the Li-ion battery is initially inserted in the mobile computer, the Charge
LED flashes once if the battery power is low or the battery is not fully inserted.
Starting the Mobile Computer
When the mobile computer is powered on for the first time, it initializes. The Symbol splash screen appears for a short period of time.
If the mobile computer does not power on, see Resetting the Mobile Computer on page 2-13.
Figure 1-5. Symbol Splash Screen
Waking the Mobile Computer
Use the wakeup condition settings to define what actions wake up the mobile computer. The settings are subject to change/update.
See Waking the Mobile Computer on page 2-14.
MC1000 User Guide1-10
Li-ion Battery Removal
To remove the Li-ion battery:
Pulling back the left battery door latch places the mobile computer in suspend mode.
1.Press the red Power button to turn off the screen and place the mobile computer in suspend mode.
2.Pull back the two battery door latches.
3.Lift the battery door.
4.Pull the battery tab up to remove the battery.
Battery Tab
Figure 1-6. Li-ion Battery Removal
AAA Batteries Removal
To remove the AAA batteries:
Pulling back the left battery door latch places the mobile computer in suspend mode.
1.Press the red Power button to turn off the screen and place the mobile computer in suspend mode.
2.Pull back the two battery door latches.
3.Lift the battery door.
Getting Started 1-11
4.Remove the three AAA batteries from the mobile computer.
Figure 1-7. AAA Battery Removal
Spare Battery Charging
Use one of two accessories to charge spare Li-ion batteries. See to Chapter 3, Accessories for more information on spare battery
charging.
SD Memory Card
Use a Secure Digital (SD) memory card to store application data. To install an SD memory card:
1.Press the red Power button to turn off the screen and place the mobile computer in suspend mode.
2.Loosen the two captive screws securing the SD card cover.
Captive Screws
Figure 1-8. SD Card Cover Screw Removal
MC1000 User Guide1-12
3.Remove the SD card cover.
SD Card Slot
Figure 1-9. SD Card Cover Removal
4.Insert the SD memory card into the SD card slot. Note the position of the notch on SD card.
Figure 1-10. SD Card Installation
5.Replace the SD card cover.
6.Secure the two captive screws.
Wrist Strap
The wrist strap can be installed on either the right or left tether point. To install the wrist strap:
1.Thread the wrist strap loop through the tether point.
Figure 1-11. Insert Loop into Tether Point
2.Slip the end of the wrist strap through the loop and pull taught.
Getting Started 1-13
Figure 1-12. Slip Wrist Strap Through Loop
MC1000 User Guide1-14
Handstrap
Install the optional handstrap on either the right or left tether point. To install the handstrap:
1.Insert the handstrap clip into the slot at the bottom of the mobile computer.
Handstrap Clip
Figure 1-13. Insert Handstrap Clip
2.Press the mobile computer down to force the handstrap clip into place.
Figure 1-14. Press Mobile Computer Down
3.Thread the handstrap loop through the tether point.
Figure 1-15. Insert Loop into Tether Point
Handstrap Loop
4.Slip the Velcro end of the handstrap through the loop and pull taught.
This chapter provides basic instructions for using and navigating the mobile computer.
Power Button
Press the red Power button to toggle the mobile computer between suspend and resume states. The display is off in suspend state
and it is on in resume state.
Keypad
The keypad contains a Power button, application keys, scroll keys, and function keys. The keypad is color-coded to indicate the
alternate function keys (blue and orange). Note that an application can change the keypad functions so the mobile computer’s keypad
may not function exactly as described. See Table 2-1 on page 2-4 for key and button descriptions.
Figure 2-1. MC1000 Keypad
MC1000 User Guide2-4
Table 2-1. Keypad Descriptions
KeyDescription
Power Button (red) Toggles the mobile computer in and out of suspend mode. Toggles the screen on and off.
Scan (yellow)Activates the laser scanner. Used in scanning applications.
CTRLMoves up from one item to another. Scrolls a window up.
Functions as a CTRL key when used with the blue F key. The icon appears on the taskbar. See
Table 2-3 on page 2-8 for more information.
ALTMoves down from one item to another. Scrolls a window down.
Functions as an ALT key when used with the blue F key. The icon appears on the taskbar. See
Table 2-3 on page 2-8 for more information.
ALT
ESC Moves left from one item to another. Scrolls a window left.
Functions as an ESC key when used with the blue F key.
TABMoves right from one item to another. Scrolls a window right.
Functions as a TA B key when used with the blue F key.
A (orange)Locks the keypad in the alpha mode. Press the orange A key to access the alternate alphabetic
characters (shown on the keys in orange). The icon appears on the taskbar. See
Table 2-3 on page
2-8 for more information. Press and release the A key again to return to the numeric keypad functions.
F (blue)Press and release the blue F key to activate the keypad alternate functions (shown on the key in blue).
Numeric/Alpha/FunctionNumeric mode by default, alpha when the orange A key is selected, or a function when the blue F key
is selected.
. . .
In alpha mode, produces the lower case alphabetic characters listed on the key. Each key press
produces the next alphabetic character in sequence. For example, press the orange A key and then
press the 4 key once to produce the letter ‘g’; quickly press the 4 key three times to produce the letter ‘i’.
Press the SHIFT key in alpha mode to produce the upper case alphabetic characters on the key. For
example, press the orange A key, press the SHIFT key and then press the 4 key once to produce the
letter ‘G’; press the SHIFT key and then quickly press the 4 key three times to produce the letter ‘I’.
DELBackspace key by default and DEL key with the orange A key activated.
DEL
Increases or decreases the speaker volume when used with the blue F key. See Adjusting the Beeper
Volume on page 2-6 for more information.
Operating the MC1000 2-5
Table 2-1. Keypad Descriptions (Continued)
KeyDescription
ENTExecutes a selected item or function.
SHIFTPress the orange A key and then press and release the SHIFT key to activate the keypad alternate
SHIFT function. The icon appears on the taskbar. SeeTable 2-3 on page 2-8 for more information.Adjusts the screen contrast when used with the blue F key. See Adjusting the Screen Contrast on page
2-7 for more information.
Using the Keypad to Navigate Applications
The mobile computer screen is a non-touch screen and therefore navigation and control of an application is performed using the
keypad.
Key Combinations
The mobile computer uses special key combinations to easily navigate applications. Table 2-2 lists the key combinations required to
perform various application navigation and control.
Table 2-2. Key Combinations
ActionKey Combination
Access the Start menu on the Task BarPress F - CTRL - F - ESC
Switch fields within an applicationPress F - TAB
Close windows or cancel operationsPress F - ESC
Access the Task ManagerPress F - ALT - F - TAB
Minimize current windowPress F - ALT - F - ESC
Access a menu barPress F - ALT - F - ALT
Press a button in an application window.Press F - TAB until the button is highlighted. Press A - SPACE
Toggle IME mode on/off (Simplified Chinese only)Press F - CTRL - SPACE
Selecting Items
Use a combination of key sequences to select items in a folder or list.
To select continuous items in a folder or list:
1.Open the folder or list.
2.Use the scroll keys to move to the first item to select.
3.Press A to activate the alpha mode.
4.Press SHIFT - scroll key (either up or down) to select the next item.
5.Repeat the SHIFT - scroll key combination to select remaining items.
6.Perform the desired function.
To select multiple items in a folder or list:
1.Open the folder or list.
MC1000 User Guide2-6
2.Press A to activate the alpha mode.
3.Use the scroll keys to move to the first item.
4.Press F- CTRL - scroll key to move within the list. The item name is outlined.
5.Repeat step 3 to move to the desired item.
6.Press SPACE to highlight the item.
7.Repeat steps 3 through 5 until all items are selected.
8.Perform the desired function.
Adjusting the Beeper Volume
To adjust the beeper volume:
1.Press F - DEL. The volume control box appears.
Figure 2-2. Volume Control Box
2.Use the scroll up or scroll down keys to adjust the volume.
3.After three seconds of inactivity, the settings are saved and the box disappears.
Adjusting the Screen Contrast
To adjust the screen contrast:
1.Press F - SHIFT. The contrast control box appears.
Operating the MC1000 2-7
Figure 2-3. Contrast Control Box
2.Use the scroll up or scroll down keys to adjust the contrast.
3.After three seconds of inactivity, the settings are saved and the box disappears.
Screen
The mobile computer’s screen is a non-touch screen. All navigation of applications is performed using the keypad. See Using the
Keypad to Navigate Applications on page 2-5 for more information.
Taskbar
The taskbar (at the bottom of the screen) displays the Start button, active programs, and status icons. Table 2-3describes the status
icons.
•Start button
Opens the Start menu for accessing the Control Panel and programs.
•Active Programs
The active applications’ icons appear in the taskbar. If more than one program is active, use the Task Manager to toggle
between the active programs.
MC1000 User Guide2-8
•Status Icons
The keypad mode icons indicate the function key status. If the F, A, SHIFT, or CTRL functions are active the appropriate icon
appears in the taskbar. The power status icons indicate if the mobile computer is connected to an AC power source, if it is
charging, or the remaining power of the battery.
Start Button
Active Programs
Figure 2-4. Taskbar
Table 2-3. Status Icons
IconDescription
Indicates that the mobile computer is charging.
Indicates the battery charge status in 10% increments from 10% to 100%.
Indicates that the battery is fully charged and the mobile computer is running on external AC power.
Indicates IP status. Only displays when the mobile computer is in emulation mode.
Indicates that the ActiveSync application is running.
Indicates that the SHIFT character function is selected.
Indicates that the F key (function) is selected.
Indicates that the CTRL character function is selected.
ALT
Indicates that the ALT character function is selected.
Indicates that the mobile computer is in alpha mode.
Application and Status Icons
Use the scroll arrows to scroll left or right to reveal hidden program and status icons.
Operating the MC1000 2-9
Start Button
Press F - CTRL - F - ESC to launch the Start menu.
•Programs: Use to access available programs
•Favorites: Displays files in the Favorites directory
•Documents: Displays files in the Documents directory
•Settings: Accesses the Control Panel, the Network and Dial-up Connections, and the Taskbar and Start menu properties
•Run . . . : Runs a program or application
•Suspend: Suspends the mobile computer.
Figure 2-5. Start Menu
Use the scroll keys to navigate to a specific entry and then press the ENT key to select it.
MC1000 User Guide2-10
Entering Information
To enter information:
•Use the keypad.
•Scan bar code data into data fields.
®
•Use Microsoft
information on ActiveSync, refer to the MC1000 Integrator Guide.
Entering Information Using the Keypad
The alphanumeric keypads produce the 26-character alphabet (A-Z), numbers (0-9), function keys, and assorted characters. The
keypads’ default characters/functions are printed white, the alpha character/functions are printed orange, and the function character/
functions are printed blue. See Keypad on page 2-3 for keypad configurations.
Entering Data via the Bar Code Scanner
The integrated laser bar code scanner uses the Scan Wedge program to scan data into data fields in the same way data is entered
via the keypad.
To scan bar codes with the mobile computer:
ActiveSync® to synchronize or copy information from the host computer to the mobile computer. For more
1.Ensure that the mobile computer is loaded with a scanning application.
2.Aim the mobile computer at the bar code.
Figure 2-6. Scanning
Do not cover the scan window with your finger.
Figure 2-7. Obstructing Scan Window
Operating the MC1000 2-11
3.Press the scan button. Ensure the red scan beam covers the entire bar code. The Scan LED illuminates red to indicate that
the laser is on. The Scan LED illuminates green and a beep sounds to indicate a successful decode.
Optimal scanning distance varies with bar code density and scanner optics.
• Hold the scanner farther away for larger symbols.
• Move the scanner closer for symbols with bars that are close together.
Scanning procedures depend on the application and mobile computer configuration. An application may use
different scanning procedures from the one above.
Scan Indicator LED
Table 2-4 lists the Scan LED indicator status.
LED StatusIndication
OffNot scanning.
Solid RedLaser enabled, scanning in process.
Solid GreenSuccessful decode.
Right
Figure 2-8. Laser Aiming
Table 2-4. Scan LED Indicator
Wrong
Scanning Considerations
Scanning is a simple matter of aim, scan and decode. However, to optimize scanning performance consider the range and the
scanning angle:
•Range
Any scanning device decodes well over a particular working range — minimum and maximum distances from the bar code.
This range varies according to bar code density and scanning device optics.
Scanning within range brings quick and constant decodes; scanning too close or too far away prevents decodes. Move the
scanner closer and further away to find the right working range for the bar codes being scanned. However, the situation is
complicated by the availability of various integrated scanning modules. The best way to specify the appropriate working
range per bar code density is through a chart called a decode zone for each scan module. A decode zone simply plots working
range as a function of minimum element widths of bar code symbols.
•Angle
Scanning angle is important for promoting quick decodes. When laser beams reflect directly back into the scanner from the
bar code, this specular reflection can “blind” the scanner.
To avoid this, scan the bar code so that the beam does not bounce directly back. But don’t scan at too sharp an angle; the
scanner needs to collect scattered reflections from the scan to make a successful decode. Practice quickly shows what
tolerances to work within.
MC1000 User Guide2-12
in. cm
W
i
d
t
h
o
f
F
i
e
l
d
Contact the Symbol Support Center if persistent scanning difficulties develop. Decoding properly printed bar
codes should be quick and effortless.
Laser DecodeRanges
Figure 2-9 shows the laser decode ranges and Table 2-5 on page 2-12 lists the decode ranges for the selected bar code densities. The
minimum element width (or “symbol density”) is the width in mils of the narrowest element (bar or space) in the symbol. The maximum
usable length of a symbol at any given range is shown below.
45.7
Note: Typical performance at 73° F (23° C)
on high quality symbols.
18
12
6
0
30.5
15.3
0
15.3
6
5 mil
4.9
2.6
7.5 mil
2.2
2.1
*
in.
0
cm
0
*Minimum distance determined by symbol length and scan angle
Figure 2-9. MC1000 Laser Decode Ranges
Bar Code Density
5.0 mil2.6 in
7.9
100% UPC
20 mil
40 mil
55 mil
Table 2-5. MC1000 Laser Decode Ranges
10
25.4
12.7
17.9
24.1
20
50.8
76.2
Depth of Field
Ranges
NearFar
30.6
30
4.9 in
6.60 cm
12.45 cm
12
18
101.6
30.5
45.7
40
7.5 mil2.2 in
5.59 cm
10 mil1.9 in
4.83 cm
7.9 in
20.07 cm
10.8 in
67.95cm
Note: Minimum distance determined by symbol length and scan angle.
Table 2-5. MC1000 Laser Decode Ranges (Continued)
Ranges
Bar Code Density
NearFar
Operating the MC1000 2-13
100% UPC2.1 in
5.33 cm
20 mil(See Note)17.9 in
40 mil(See Note)24.1 in
55 mil(See Note)30.6 in
Note: Minimum distance determined by symbol length and scan angle.
12.7 in
32.26 cm
45.47 cm
67.06 cm
77.72 cm
Resetting the Mobile Computer
If the mobile computer stops responding to input, reset it. There are two types of resets, warm boot and cold boot. A warm boot
restarts the mobile computer by closing all running programs. All data that is not saved is lost.
A cold boot also restarts the mobile computer, but erases all stored records and entries from RAM. In addition it returns formats,
preferences, and other settings to the factory default settings.
Perform a warm boot first. This restarts the mobile computer and saves all stored records and entries. If the mobile computer still
does not respond, perform a cold boot.
Performing a Warm Boot
To perform a warm boot, press and hold the Power button until a message appears to warm boot the mobile computer. As the mobile
computer initializes MC1000 desktop appears.
Files that remain open during a warm boot may not be retained.
Performing a Cold Boot
A cold boot restarts the mobile computer and erases all user stored records and entries from RAM. Never perform a cold boot unless
a warm boot does not solve the problem.
A cold boot resets the mobile computer to the default settings and removes all added applications and all stored data.
Do not cold boot without support desk approval.
To perform a cold boot press and hold the Power for at least 15 seconds. As the mobile computer initializes its Flash File system, the
Symbol splash window appears for about 15 seconds.
MC1000 User Guide2-14
Waking the Mobile Computer
The wakeup conditions define what actions wake up the mobile computer. These settings are configurable and the factory default
settings shown in Table 2-6 are subject to change/update.
Table 2-6. Wakeup Conditions (Default Settings)
StatusDescriptionConditions for Wakeup
Power OffWhen the mobile computer is set to the suspend mode by
pressing the P
computer.
Auto OffWhen the automatic power-off function places the mobile
computer in suspend mode these actions wake the mobile
computer.
ower button, these actions wake the mobile
• Power button is pressed.
• AC power is added or removed.
• Cradle/cable connect or disconnect.
Key or scan button is pressed.
Real Time Clock set to wake up.
• Power button is pressed.
• AC power added or removed.
• Cradle/cable connect or disconnect.
Key or scan button is pressed.
Real Time Clock set to wake up.
Operating the MC1000 2-15
File System Directory Structure
The mobile computer directory structure displays all of the file folders, see Figure 2-10. The pre-installed folders are in flash file
system memory and optional removable storage devices (SD cards).
Figure 2-10. Mobile Computer Directory Structure
•Application and Platform folders are located in flash file system memory.
•The Windows, Program Files, profiles, and My Documents folders are composite, RAM-based folders generated from ROM
(many of these files are marked read only).
•The Network folder is a link to file systems mapped using the network redirector. The files do not physically reside on the
mobile computer.
•The Temp and Recycled folders typically contain RAM based files.
All files copied to the RAM-based folders are lost after a cold boot.
The MC1000 accessories provide a variety of product support capabilities. Accessories include cradles and cables.
Cradles
•Single Slot Serial/USB cradle charges the mobile computer main battery and/or a spare Li-ion battery. It also synchronizes
the mobile computer with a host computer through either a serial or USB connection.
•Four Slot USB cradle charges up to four mobile computers. It also synchronizes up to four mobile computers with a host
computer through a USB connection.
Cables
The cables snap on to the mobile computer and are used to connect external devices to the mobile computer.
•USB Client Charge Cable
•RS232 Charge Cable.
MC1000 User Guide3-4
Single Slot Serial/USB Cradle
This section describes how use the Single Slot Serial/USB Cradle with the mobile computer.
Mobile
Computer Slot
Spare
Battery
Charging
LED
Charge LED
Scan LED
USB Port
Serial Port
Spare
Battery
Power Port
Figure 3-1. Single Slot USB Cradle
Use only a Symbol-approved power supply output rated 5.4 VDC and minimum 3 A. The power supply is
certified to EN60950 with SELV outputs. Use of alternative power supply will invalidate any approval given
to this device and may be dangerous.
Benutzen Sie nur eine Symbol Technologies genehmigt in den Ausgabe: 5.4 VDC und minimum 3A. Die
Stromversorgung ist bescheinigt nach EN60950 mit SELV Ausgaben. Bei Verwendung eines anderen Netzteils
werden alle für das Gerät gewährten Genehmigungen außer Kraft gesetzt, und der Betrieb kann gefährlich
sein.
The Single Slot Serial/USB cradle:
•Provides 5.4 VDC power for operating the mobile computer.
•Provides a serial port and USB port (mini B receptacle) for data communication between the mobile computer and a host
computer.
•Synchronizes information between the mobile computer and a host computer (with customized or third party software, it can
also synchronize the mobile computer with corporate databases).
•Provides serial connection through the serial pass-through port for communication with a serial device, such as a host
computer (cradle serial communication cable is available). For communication setup procedures, refer to the MC1000 Integrator Guide.
•Provides USB connection through the USB pass-through port for communication with a USB device, such as a host computer
(cradle USB communication cable is available). For communication setup procedures, refer to the MC1000 Integrator Guide.
Accessories 3-5
•Charges the mobile computer’s Li-ion battery.
•Charges a spare Li-ion battery.
Battery Charging
The Single Slot Serial/USB cradle can charge the mobile computer’s main Li-ion battery and a spare Li-ion battery simultaneously.
Re-chargeable AAA batteries do not charge in the mobile computer when the mobile computer is placed in
the Single Slot Serial/USB cradle.
To charge the battery for your mobile device, battery and charger temperatures must be between +32° F and
+104° F (0° C to +40° C).
To charge the mobile computer:
1.Connect the Single Sot Serial/USB cradle to a power source.
2.Firmly press the mobile computer into the mobile computer slot. The mobile computer’s Charge LED indicates the mobile
computer battery charging status.
3.When charging is completed, hold the cradle with one hand and lift the mobile computer out of the cradle with the other
hand.
To charge the spare Li-ion battery:
1.Connect the Single Sot Serial/USB cradle to a power source.
2.Align the battery contacts as shown on the cradle. Note the polarity icon on the battery.
3.Insert the battery into the battery slot noting the battery polarity.
4.Gently press down on the battery to ensure proper contact.
The cradle spare battery charging LED (see Figure 3-1 on page 3-4) indicates the spare battery charging status. See Table 3-1 for
charging status indications.
To remove the spare battery, pull the battery away from the mobile computer slot and lift the battery out of the slot.
The Li-ion battery charges in less than four hours.
Table 3-1. LED Charging Status Indicators
LEDIndication
Mobile Computer Charging (LED on mobile computer)
OffMobile computer not in cradle; mobile computer not placed correctly; cradle is not
powered, or environment is outside the battery charging temperature range.
Slow Blinking AmberMobile computer is charging.
Solid AmberCharging complete.
Spare Battery Charging (LED on cradle)
OffNo spare battery in slot; spare battery not placed correctly; cradle is not powered,
or environment is outside the battery charging temperature range.
Slow Blinking AmberSpare battery is charging.
Solid AmberCharging complete.
MC1000 User Guide3-6
Four Slot USB Cradle
This section describes how to use the Four Slot USB cradle with the mobile computer.
Charge LED
Figure 3-2. Four Slot USB Cradle
Use only a Symbol-approved power supply output rated 12.0 VDC and minimum 3.3 A. The power supply is
certified to EN60950 with SELV outputs. Use of alternative power supply will invalidate any approval given
to this device and may be dangerous.
Benutzen Sie nur eine Symbol Technologies genehmigt in den Ausgabe: 12 VDC und minimum 3A. Die
Stromversorgung ist bescheinigt nach EN60950 mit SELV Ausgaben. Bei Verwendung eines anderen Netzteils
werden alle für das Gerät gewährten Genehmigungen außer Kraft gesetzt, und der Betrieb kann gefährlich
sein.
The Four Slot USB cradle:
•Provides 5.4 VDC power for operating the mobile computer.
•Provides communication with a host computer via an internal USB hub.
•Simultaneously charges up to four mobile computers.
Power LED
Accessories 3-7
Battery Charging
Re-chargeable AAA batteries do not charge in the mobile computer when the mobile computer is placed in
the Four Slot USB cradle.
To charge the battery for your mobile device, battery and charger temperatures must be between +32° F and
+104° F (0° C to +40° C).
UConnect software must be loaded onto the mobile computer for proper ActiveSync operation. Refer to the
MC1000 Integrator Guide for installing UConnect onto the mobile computer.
The Four Slot USB cradle can charge up to four mobile computers simultaneously. The Li-ion battery charges in approximately four
hours. To charge the mobile computer:
1.Connect the Four Slot USB cradle to a power source.
2.Firmly press the mobile computer into the mobile computer slot.
3.The mobile computer’s Charge LED indicates the mobile computer battery charging status.
4.When charging is completed, hold the cradle with one hand and lift the mobile computer out of the cradle with the other
hand.
Cables
This section describes how to set up and use the cables. The cables:
•provide the mobile computer’s operating power and battery charging power when used with the Symbol approved power
supply.
•provide serial connection through the serial pass-through port for communication with a serial device, such as a host
computer. For communication setup procedures, refer to the MC1000 Integrator Guide.
•provide USB connection through the USB pass-through port for communication with a USB device, such as a host computer.
For communication setup procedures, refer to the MC1000 Integrator Guide.
•provide printing capabilities to an approved printer.
Use only a Symbol-approved power supply output rated 5.4 VDC and minimum 3 A. The power supply is
certified to EN60950 with SELV outputs. Use of alternative power supply will invalidate any approval given
to this device and may be dangerous.
Benutzen Sie nur eine Symbol Technologies genehmigt in den Ausgabe: 5.4 VDC und minimum 3A. Die
Stromversorgung ist bescheinigt nach EN60950 mit SELV Ausgaben. Bei Verwendung eines anderen Netzteils
werden alle für das Gerät gewährten Genehmigungen außer Kraft gesetzt, und der Betrieb kann gefährlich
sein.
MC1000 User Guide3-8
Cable Connection
1.Slide the bottom of the mobile computer into the cable cup and gently press it down until it is firmly seated in the cable cup.
Figure 3-3. Cable Connection
2.Connect the other end of the cable to the appropriate host device.
3.For the RS-232 Serial Charge cable, connect the power supply.
Battery Charging
To charge the battery for your mobile device, battery and charger temperatures must be between +32° F and
+104° F (0° C to +40° C).
The Serial Charge cable and the USB Charge cable can charge the mobile computer’s Li-ion battery. Connect the cables as described
above. The mobile computer’s Charge LED blinks amber to indicate that the battery is charging and turns solid amber when the battery
is completely charged. The Li-ion battery usually charges in less than four hours. See Table 3-1 on page 3-5 for charging indication
information.
This chapter includes instructions on cleaning and storing the mobile computer, and provides troubleshooting solutions for potential
problems during mobile computer operation.
Maintaining the Mobile Computer
For trouble-free service, observe the following tips when using the mobile computer:
•Do not scratch the screen of the mobile computer.
•Although the mobile computer is water and dust resistant, do not expose it to rain or moisture for an extended period of
time. In general, treat the mobile computer as a pocket calculator or other small electronic instrument.
•The screen of the mobile computer is glass. Do not to drop the mobile computer or subject it to strong impact.
•Protect the mobile computer from temperature extremes. Do not leave it on the dashboard of a car on a hot day, and keep it
away from heat sources.
•Do not store or use the mobile computer in any location that is extremely dusty, damp, or wet.
•Use a soft lens cloth to clean the mobile computer. If the surface of the mobile computer screen becomes soiled, clean it
with a soft cloth moistened with a diluted window-cleaning solution.
•Periodically replace the rechargeable Li-ion battery to ensure maximum battery life and product performance. Battery life
depends on individual usage patterns.
MC1000 User Guide4-4
Troubleshooting
Mobile Computer
ProblemCauseSolution
Mobile computer does not turn
on.
Rechargeable Li-ion battery did
not charge.
Table 4-1. Troubleshooting the Mobile Computer
Main battery not charged.Charge the Li-ion battery.
Replace the Li-ion battery or three AAA batteries.
Main battery not installed
properly.
System crash.Perform a warm boot. If the mobile computer still does not turn on, perform a cold boot. See
Li-ion battery failed. Replace the Li-ion battery. If the mobile computer still does not operate, try a warm boot, then
Mobile computer removed
from cradle while battery was
charging.
Extreme battery temperature. Li-ion battery does not charge if battery temperature is below 32°F (0°C) or above 104°F
Ensure battery is installed properly. See Main Battery Installation on page 1-6.
Resetting the Mobile Computer on page 2-13.
a cold boot. See Resetting the Mobile Computer on page 2-13.
Insert mobile computer in cradle and begin charging. The main battery requires up to four
hours to recharge fully.
(40°C).
Cannot see characters on screen. Mobile computer not powered
on.
During data communication, no
data was transmitted, or
transmitted data was
incomplete.
Mobile computer does not emit
sound.
Mobile computer turns itself off. Mobile computer is inactive.The mobile computer turns off after a period of inactivity. This period can be set from one to
A message appears stating that
the mobile computer memory is
full.
Mobile computer removed
from cradle or unplugged from
host computer during
communication.
Incorrect cable configuration. See the system administrator.
Communication software was
incorrectly installed or
configured.
Volume setting is low or
turned off.
Battery is depleted.Replace the battery.
Battery is not inserted
properly.
Too many files stored on the
mobile computer.
Too many applications
installed on the mobile
computer.
Press the Power button.
Replace the mobile computer in the cradle, or reattach the cable and re-transmit.
Perform setup as described in the Integrator Guide.
Adjust volume setting.
five minutes, in one-minute intervals.
Insert the battery properly. See Main Battery Installation on page 1-6.
Delete unused memos and records. If necessary, save these records on the host computer.
Remove unused installed applications from the mobile computer to recover memory.
ProblemCauseSolution
The mobile computer does not
accept scan input.
Maintenance & Troubleshooting 4-5
Table 4-1. Troubleshooting the Mobile Computer (Continued)
Scanning application is not
loaded.
Unreadable bar code.Ensure the symbol is not defaced.
Distance between exit
window and bar code is
incorrect.
Mobile computer is not
programmed for the bar code
type.
Mobile computer is not
programmed to generate a
beep.
Battery is low.Check the battery level. When the battery is low, the mobile computer automatically goes
Verify that the mobile computer is loaded with a scanning application. See the system
administrator.
Ensure mobile computer is within proper scanning range.
Ensure the mobile computer is programmed to accept the type of bar code scanned.
Check that the application is set to generate a beep on good decode.
into suspend mode.
MC1000 User Guide4-6
Single Slot Serial/USB Cradle
Table 4-2. Troubleshooting the Single Slot Serial/USB Cradle
SymptomPossible CauseAction
Charge LEDs do not light when
mobile computer or spare Li-ion
battery is inserted. See Figure 3-
1 on page 3-4.
Mobile computer battery is not
charging.
Spare Li-ion battery is not
charging.
Cradle is not receiving power.Ensure the power cable is connected securely to both the cradle and to AC
power.
Mobile computer is not seated correctly in the
cradle.
Spare Li-ion battery is not seated correctly in
the cradle.
Extreme battery temperature.Li-ion battery does not charge if battery temperature is below 32°F (0°C) or
Mobile computer was removed from cradle or
cradle was unplugged from AC power too soon.
Battery is faulty.Verify that other batteries charge properly. If so, replace the faulty battery.
Mobile computer is not fully seated in the
cradle.
Extreme battery temperature.Li-ion battery does not charge if battery temperature is below 32°F (0°C) or
Li-ion battery not fully seated in charging slot. Remove and re-insert the spare Li-ion battery into the cradle, ensuring it is
Battery inserted incorrectly. Ensure the contacts are facing down and toward the back of the cradle. Note
Battery is faulty.Verify that other batteries charge properly. If so, replace the faulty battery.
Remove and re-insert the mobile computer into the cradle, ensuring it is
firmly seated.
Remove and re-insert the spare Li-ion battery into the charging slot, ensuring
it is correctly seated. Note the polarity icon on the battery.
above 104°F (40°C).
Ensure cradle is receiving power. Ensure mobile computer is seated correctly.
If a mobile computer battery is fully depleted, it can take up to four hours to
fully recharge the battery.
Remove and re-insert the mobile computer into the cradle, ensuring it is firnly
seated.
above 104°F (40°C).
correctly seated. Note the polarity icon on the battery.
the polarity icon on the battery. Note the polarity icon on the battery.
During data communications, no
data was transmitted, or
transmitted data was
incomplete.
Extreme battery temperature.Li-ion battery does not charge if battery temperature is below 32°F (0°C) or
above 104°F (40°C).
Mobile computer removed from cradle during
communications.
Incorrect cable configuration.See the system administrator.
Communications software is not installed or
configured properly.
Replace mobile computer in cradle and retransmit.
Perform setup as described in the MC1000 Integrator Guide.
Four Slot USB Cradle
SymptomPossible CauseAction
Charge LEDs do not light when
mobile computer is inserted.
Mobile computer battery is not
charging.
Maintenance & Troubleshooting 4-7
Table 4-3. Troubleshooting the Four Slot USB Cradle
Cradle is not receiving power.Ensure the power cable is connected securely to both the cradle and to AC
power.
Mobile computer is not seated correctly in the
cradle.
Extreme battery temperature.Li-ion battery does not charge if battery temperature is below 32°F (0°C) or
Mobile computer was removed from cradle or
cradle was unplugged from AC power too soon.
Li-ion battery is faulty.Verify that other batteries charge properly. If so, replace the faulty battery.
Remove and re-insert the mobile computer into the cradle, ensuring it is
firmly seated.
above 104°F (40°C).
Ensure cradle is receiving power. Ensure mobile computer is seated correctly.
If a mobile computer battery is fully depleted, it can take up to four hours to
fully recharge the Li-ion battery.
During data communications, no
data was transmitted, or
transmitted data was
incomplete.
Mobile computer is not fully seated in the
cradle.
Extreme battery temperature.Li-ion battery does not charge if battery temperature is below 32°F (0°C) or
Mobile computer removed from cradle during
communications.
Incorrect cable configuration.See the system administrator.
Communications software is not installed or
configured properly.
Remove and re-insert the mobile computer into the cradle, ensuring it is
firmly seated.
above 104°F (40°C).
Replace mobile computer in cradle and retransmit.
Perform setup as described in the MC1000 Integrator Guide.
MC1000 User Guide4-8
Cables
Table 4-4. Troubleshooting the Cables
SymptomPossible CauseAction
Mobile computer Charge LED
does not light when mobile
computer inserted.
Mobile computer battery is not
charging.
During data communication, no
data was transmitted, or
transmitted data was
incomplete.
Cable is not receiving power.Ensure the power cable is connected securely to both the cable and to AC power.
Mobile computer is not seated
correctly in the cable.
Extreme battery temperature.Li-ion battery does not charge if battery temperature is below 32°F (0°C) or above 104°F
Mobile computer was removed from
cable or cable was unplugged from
AC power too soon.
Li-ion battery is faulty.Verify that other batteries charge properly. If so, replace the faulty battery.
Mobile computer is not fully seated
in the cable.
Cable removed from mobile
computer during communication.
Incorrect cable configuration.See the system administrator.
Communication software is not
installed or configured properly.
Remove and re-insert the mobile computer into the cable, ensuring it is correctly seated.
(40°C).
Ensure cable is receiving power. Ensure mobile computer is seated correctly. If a mobile
computer battery is fully depleted, it can take up to four hours to fully recharge a battery.
Remove and re-insert the mobile computer into the cable, ensuring it is correctly seated.
Reattach cable to mobile computer and retransmit.
Perform setup as described in the Integrator Guide.
2 times per side (12 drops total of the same unit) from a height of 4 feet to
concrete at -10°C, 23°C and 50°C
Tum bl e:
500, ½ meter tumbles (1 tumble = 2 drops)
Vibration:
4G's, random, 5 Hz to 2,000 Hz vibration
Technical Specifications A-3
Cargo/Packaged:
Six (6) foot drop at 23°C, 5 Hz, Vibration < 20 lbs
Vehicle stacking 96", 23°C, and 85% relative humidity
Dimensions6.42 in L x 2.54 in W x 1.50 in H
(163 mm L x 64.5 mm W x 38 mm H)
Weight (with Li-ion Battery) 7.23 oz (205 g)
DisplayNon-touch monochrome
Main BatteryRechargeable Lithium-ion 1800 mAh minimum (3.7 VDC), or three AAA Alkaline
batteries
Backup BatteryNi-MH battery (rechargeable), 20 mAh (3.6 VDC) 3 cells
®
Operating PlatformMicrosoft
Processor/MemoryIntel
InterfaceRS-232, 115.2 kbps max
USB Client
Data CaptureCode 39, Code 128, Code 93, Codabar, EAN-8, EAN-13, Interleaved 2 of 5, UPCA,
UPCE and UPC/EAN Supplements, RSS-14/Limited/Expanded, MSI Plessey,
IATA 2 of 5, Coupon Code.
Embedded Windows® CE 4.2 Core
®
XScale™ PXA 312MHz with 32MB RAM/32MB Flash
MC1000 User GuideA-4
Table A-1. Mobile Computer Technical Specifications (Continued)
Secure Digital (SD) CardsThe following Sandisk SD cards have been tested and qualified*:
SDSDB-64-201-80 (64 MB)
SDSDB-128-201-80 (128 MB)
SDSDB-512-201-80 (512 MB)
*Symbol disclaims all liability of any kind whatsoever, including without
limitations, liability under tort, contract, intellectual property rights or any other
legal theory, for the performance of the above Sandisk SD cards and/or their
interoperability (or the lack thereof) with any Symbol product, and does not
warrant or in any way guarantee that such Sandisk SD cards will operate in
conjunction, in combination or in integration with the Symbol MC1000 or any
other Symbol product. The above information is offered on an “as is” basis, and
does not constitute business, legal, professional, technical or any other advice.
Glossary
APIAn interface by means of which one software component
communicates with or controls another. Usually used to refer to
services provided by one software component to another, usually
via software interrupts or function calls
ApertureThe opening in an optical system defined by a lens or baffle that
establishes the field of view.
Application Programming InterfaceSee API.
ANSI TerminalA display terminal that follows commands in the ANSI standard
terminal language. For example, it uses escape sequences to
control the cursor, clear the screen and set colors. Communications
programs support the ANSI terminal mode and often default to this
terminal emulation for dial-up connections to online services.
ASCIIAmerican Standard Code for Information Interchange. A 7 bit-plus-
parity code representing 128 letters, numerals, punctuation marks
and control characters. It is a standard data transmission code in
the U.S.
AutodiscriminationThe ability of an interface controller to determine the code type of
a scanned bar code. After this determination is made, the
information content is decoded.
MC1000 User GuideGL-2
BarThe dark element in a printed bar code symbol.
Bar CodeA pattern of variable-width bars and spaces which represents
numeric or alphanumeric data in machine-readable form. The
general format of a bar code symbol consists of a leading margin,
start character, data or message character, check character (if any),
stop character, and trailing margin. Within this framework, each
recognizable symbology uses its own unique format. See
Symbology.
Bar Code DensityThe number of characters represented per unit of measurement
(e.g., characters per inch).
Bar HeightThe dimension of a bar measured perpendicular to the bar width.
Bar WidthThickness of a bar measured from the edge closest to the symbol
start character to the trailing edge of the same bar.
BIOSBasic Input Output System. A collection of ROM-based code with a
standard API used to interface with standard PC hardware.
BitBinary digit. One bit is the basic unit of binary information.
Generally, eight consecutive bits compose one byte of data. The
pattern of 0 and 1 values within the byte determines its meaning.
Bits per Second (bps)Bits transmitted or received.
BitBinary digit. One bit is the basic unit of binary information.
Generally, eight consecutive bits compose one byte of data. The
pattern of 0 and 1 values within the byte determines its meaning.
bps See Bits Per Second.
ByteOn an addressable boundary, eight adjacent binary digits (0 and 1)
combined in a pattern to represent a specific character or numeric
value. Bits are numbered from the right, 0 through 7, with bit 0 the
low-order bit. One byte in memory is used to store one ASCII
character.
BOOTPA protocol for remote booting of diskless devices. Assigns an IP
address to a machine and may specify a boot file. The client sends
a bootp request as a broadcast to the bootp server port (67) and the
bootp server responds using the bootp client port (68). The bootp
server must have a table of all devices, associated MAC addresses
and IP addresses.
boot or boot-upThe process a computer goes through when it starts. During boot-
up, the computer can run self-diagnostic tests and configure
hardware and software.
CDRHCenter for Devices and Radiological Health. A federal agency
responsible for regulating laser product safety. This agency
specifies various laser operation classes based on power output
during operation.
CDRH Class 1This is the lowest power CDRH laser classification. This class is
considered intrinsically safe, even if all laser output were directed
into the eye's pupil. There are no special operating procedures for
this class.
CDRH Class 2No additional software mechanisms are needed to conform to this
limit. Laser operation in this class poses no danger for unintentional
direct human exposure.
CharacterA pattern of bars and spaces which either directly represents data
or indicates a control function, such as a number, letter, punctuation
mark, or communications control contained in a message.
Character SetThose characters available for encoding in a particular bar code
symbology.
Check DigitA digit used to verify a correct symbol decode. The scanner inserts
the decoded data into an arithmetic formula and checks that the
resulting number matches the encoded check digit. Check digits are
required for UPC but are optional for other symbologies. Using
check digits decreases the chance of substitution errors when a
symbol is decoded.
CodabarA discrete self-checking code with a character set consisting of
digits 0 to 9 and six additional characters: ( - $ : / , +).
Code 128A high density symbology which allows the controller to encode all
128 ASCII characters without adding extra symbol elements.
Code 3 of 9 (Code 39)A versatile and widely used alphanumeric bar code symbology with
a set of 43 character types, including all uppercase letters,
numerals from 0 to 9 and 7 special characters (- . / + % $ and space).
The code name is derived from the fact that 3 of 9 elements
representing a character are wide, while the remaining 6 are
narrow.
Code 93An industrial symbology compatible with Code 39 but offering a full
character ASCII set and a higher coding density than Code 39.
Glossary GL-3
Code LengthNumber of data characters in a bar code between the start and stop
characters, not including those characters.
Cold BootA cold boot restarts the mobile computer and erases all user stored
records and entries.
COM port Communication port; ports are identified by number, e.g., COM1,
COM2.
Continuous CodeA bar code or symbol in which all spaces within the symbol are
parts of characters. There are no intercharacter gaps in a
continuous code. The absence of gaps allows for greater
information density.
CradleA cradle is used for charging the mobile computer battery and for
communicating with a host computer, and provides a storage place
for the mobile computer when not in use.
Data Communications Equipment (DCE)A device (such as a modem) which is designed to attach directly to
a DTE (Data Terminal Equipment) device.
DCESee Data Communications Equipment.
DCPSee Device Configuration Package.
Dead ZoneAn area within a scanner's field of view, in which specular
reflection may prevent a successful decode.
DecodeTo recognize a bar code symbology (e.g., UPC/EAN) and then
analyze the content of the specific bar code scanned.
Decode AlgorithmA decoding scheme that converts pulse widths into data
representation of the letters or numbers encoded within a bar code
symbol.
MC1000 User GuideGL-4
DecryptionDecryption is the decoding and unscrambling of received encrypted
data. Also see, Encryption and Key.
Depth of FieldThe range between minimum and maximum distances at which a
scanner can read a symbol with a certain minimum element width.
Device Configuration PackageThe Symbol Device Configuration Package provides the Product
Reference Guide (PRG), flash partitions, Terminal Configuration
Manager (TCM) and the associated TCM scripts. With this package
hex images that represent flash partitions can be created and
downloaded to the mobile computer.
Discrete CodeA bar code or symbol in which the spaces between characters
(intercharacter gaps) are not part of the code.
Discrete 2 of 5A binary bar code symbology representing each character by a
group of five bars, two of which are wide. The location of wide bars
in the group determines which character is encoded; spaces are
insignificant. Only numeric characters (0 to 9) and START/STOP
characters may be encoded.
DRAMDynamic random access memory.
DTESee Data Terminal Equipment.
EANEuropean Article Number. This European/International version of
the UPC provides its own coding format and symbology standards.
Element dimensions are specified metrically. EAN is used primarily
in retail.
ElementGeneric term for a bar or space.
Encoded AreaTotal linear dimension occupied by all characters of a code pattern,
including start/stop characters and data.
ENQ (RS-232)ENQ software handshaking is also supported for the data sent to
the host.
ESDElectro-Static Discharge
Flash DiskAn additional megabyte of non-volatile memory for storing
application and configuration files.
Flash MemoryFlash memory is nonvolatile, semi-permanent storage that can be
electronically erased in the circuit and reprogrammed. MC1000
mobile computers use Flash memory to store the operating system
(ROM-DOS), the terminal emulators, and the Citrix ICA Client for
DOS.
File Transfer Protocol (FTP)A TCP/IP application protocol governing file transfer via network or
telephone lines. See TCP/IP.
FTPSee File Transfer Protocol.
Flash MemoryFlash memory is responsible for storing the system firmware and is
non-volatile. If the system power is interrupted the data is not be
lost.
Hard ResetSee Cold Boot.
HzHertz; A unit of frequency equal to one cycle per second.
Host ComputerA computer that serves other mobile computers in a network,
providing such services as computation, database access,
supervisory programs and network control.
IDEIntelligent drive electronics. Refers to the solid-state hard drive
type.
IECInternational Electrotechnical Commission. This international
agency regulates laser safety by specifying various laser operation
classes based on power output during operation.
IEC (825) Class 1This is the lowest power IEC laser classification. Conformity is
ensured through a software restriction of 120 seconds of laser
operation within any 1000 second window and an automatic laser
shutdown if the scanner's oscillating mirror fails.
IEEE AddressSee MAC Address.
Interleaved 2 of 5A binary bar code symbology representing character pairs in groups
of five bars and five interleaved spaces. Interleaving provides for
greater information density. The location of wide elements (bar/
spaces) within each group determines which characters are
encoded. This continuous code type uses no intercharacter
spaces. Only numeric (0 to 9) and START/STOP characters may
be encoded.
Intercharacter Gap The space between two adjacent bar code characters in a discrete
code.
Interleaved Bar CodeA bar code in which characters are paired together, using bars to
represent the first character and the intervening spaces to
represent the second.
Interleaved 2 of 5A binary bar code symbology representing character pairs in groups
of five bars and five interleaved spaces. Interleaving provides for
greater information density. The location of wide elements (bar/
spaces) within each group determines which characters are
encoded. This continuous code type uses no intercharacter spaces.
Only numeric (0 to 9) and START/STOP characters may be encoded.
Internet Protocol AddressSee IP.
Glossary GL-5
I/O Portsinterface The connection between two devices, defined by common
physical characteristics, signal characteristics, and signal
meanings. Types of interfaces include RS-232 and PCMCIA.
Input/Output Ports I/O ports are primarily dedicated to passing information into or out
of the mobile computer’s memory. MC1000 mobile computers
include Serial and USB ports.
IPInternet Protocol. The IP part of the TCP/IP communications
protocol. IP implements the network layer (layer 3) of the protocol,
which contains a network address and is used to route a message
to a different network or subnetwork. IP accepts “packets” from the
layer 4 transport protocol (TCP or UDP), adds its own header to it
and delivers a “datagram” to the layer 2 data link protocol. It may
also break the packet into fragments to support the maximum
transmission unit (MTU) of the network.
IP Address(Internet Protocol address) The address of a computer attached to
an IP network. Every client and server station must have a unique IP
address. A 32-bit address used by a computer on a IP network.
Client workstations have either a permanent address or one that is
dynamically assigned to them each session. IP addresses are
written as four sets of numbers separated by periods; for example,
204.171.64.2.
MC1000 User GuideGL-6
IPX/SPXInternet Package Exchange/Sequential Packet Exchange. A
communications protocol for Novell. IPX is Novell’s Layer 3
protocol, similar to XNS and IP, and used in NetWare networks. SPX
is Novell's version of the Xerox SPP protocol.
IS-95Interim Standard 95. The EIA/TIA standard that governs the
operation of CDMA cellular service. Versions include IS-95A and IS95B. See CDMA.
KeyA key is the specific code used by the algorithm to encrypt or
decrypt the data. Also see, Encryption and Decrypting.
laser scannerA type of bar code reader that uses a beam of laser light.
LASER Light Amplification by Stimulated Emission of Radiation.The laser
is an intense light source. Light from a laser is all the same
frequency, unlike the output of an incandescent bulb. Laser light is
typically coherent and has a high energy density.
Laser DiodeA gallium-arsenide semiconductor type of laser connected to a
power source to generate a laser beam. This laser type is a compact
source of coherent light.
LCDSee Liquid Crystal Display.
LED IndicatorA semiconductor diode (LED - Light Emitting Diode) used as an
indicator, often in digital displays. The semiconductor uses applied
voltage to produce light of a certain frequency determined by the
semiconductor's particular chemical composition.
Liquid Crystal Display (LCD)A display that uses liquid crystal sealed between two glass plates.
The crystals are excited by precise electrical charges, causing them
to reflect light outside according to their bias. They use little
electricity and react relatively quickly. They require external light to
reflect their information to the user.
Light Emitting DiodeSee LED.
MCMobile Computer.
MDNMobile Directory Number. The directory listing telephone number
that is dialed (generally using POTS) to reach a mobile unit. The
MDN is usually associated with a MIN in a cellular telephone -- in
the US and Canada, the MDN and MIN are the same value for voice
cellular users. International roaming considerations often result in
the MDN being different from the MIN.
MIL1 mil = 1 thousandth of an inch.
MINMobile Identification Number. The unique account number
associated with a cellular device. It is broadcast by the cellular
device when accessing the cellular system.
Misread (Misdecode)A condition which occurs when the data output of a reader or
interface controller does not agree with the data encoded within a
bar code symbol.
Mobile ComputerIn this text, mobile computer refers to the Symbol MC1000 portable
computer. It can be set up to run as a stand-alone device.
NominalThe exact (or ideal) intended value for a specified parameter.
Tolerances are specified as positive and negative deviations from
this value.
Nominal SizeStandard size for a bar code symbol. Most UPC/EAN codes are used
over a range of magnifications (e.g., from 0.80 to 2.00 of nominal).
NVMNon-Volatile Memory.
ODISee Open Data-Link Interface.
Open Data-Link Interface (ODI)Novell’s driver specification for an interface between network
hardware and higher-level protocols. It supports multiple protocols
on a single NIC (Network Interface Controller). It is capable of
understanding and translating any network information or request
sent by any other ODI-compatible protocol into something a
NetWare client can understand and process.
ParameterA variable that can have different values assigned to it.
Percent DecodeThe average probability that a single scan of a bar code would
result in a successful decode. In a well-designed bar code scanning
system, that probability should approach near 100%.
Print Contrast Signal (PCS)Measurement of the contrast (brightness difference) between the
bars and spaces of a symbol. A minimum PCS value is needed for a
bar code symbol to be scannable. PCS = (RL - RD) / RL, where RL is
the reflectance factor of the background and RD the reflectance
factor of the dark bars.
Programming ModeThe state in which a scanner is configured for parameter values.
See Scanning Mode.
Quiet ZoneA clear space, containing no dark marks, which precedes the start
character of a bar code symbol and follows the stop character.
QWERTYA standard keyboard commonly used on North American and some
European PC keyboards. “QWERTY” refers to the arrangement of
keys on the left side of the third row of keys.
RAMRandom Access Memory. Data in RAM can be accessed in random
order, and quickly written and read.
Glossary GL-7
ReflectanceAmount of light returned from an illuminated surface.
ResolutionThe narrowest element dimension which is distinguished by a
particular reading device or printed with a particular device or
method.
ROMRead-Only Memory. Data stored in ROM cannot be changed or
removed.
RS-232An Electronic Industries Association (EIA) standard that defines the
connector, connector pins, and signals used to transfer data serially
from one device to another.
Scan AreaArea intended to contain a symbol.
ScannerAn electronic device used to scan bar code symbols and produce a
digitized pattern that corresponds to the bars and spaces of the
symbol. Its three main components are:
1. Light source (laser or photoelectric cell) - illuminates a bar code.
2. Photodetector - registers the difference in reflected light (more
light reflected from spaces).
3. Signal conditioning circuit - transforms optical detector output
into a digitized bar pattern.
Scanning ModeThe scanner is energized, programmed and ready to read a bar
code.
Scanning SequenceA method of programming or configuring parameters for a bar code
reading system by scanning bar code menus.
MC1000 User GuideGL-8
SDKSoftware Development Kit
Self-Checking CodeA symbology that uses a checking algorithm to detect encoding
errors within the characters of a bar code symbol.
SIDSystem Identification code. An identifier issued by the FCC for each
market. It is also broadcast by the cellular carriers to allow cellular
devices to distinguish between the home and roaming service.
SMDKSymbol Mobility Developer’s Kit.
Soft ResetSee Warm Boot.
SpaceThe lighter element of a bar code formed by the background
between bars.
Specular ReflectionThe mirror-like direct reflection of light from a surface, which can
cause difficulty decoding a bar code.
Start/Stop CharacterA pattern of bars and spaces that provides the scanner with start
and stop reading instructions and scanning direction. The start and
stop characters are normally to the left and right margins of a
horizontal code.
Subnet MaskA 32-bit number used to separate the network and host sections of
an IP address. A custom subnet mask subdivides an IP network into
smaller subsections. The mask is a binary pattern that is matched
up with the IP address to turn part of the host ID address field into
a field for subnets. Default is often 255.255.255.0.
SubstrateA foundation material on which a substance or image is placed.
SVTPSymbol Virtual Terminal Program.
SymbolA scannable unit that encodes data within the conventions of a
certain symbology, usually including start/stop characters, quiet
zones, data characters and check characters.
Symbol Aspect RatioThe ratio of symbol height to symbol width.
Symbol HeightThe distance between the outside edges of the quiet zones of the
first row and the last row.
Symbol LengthLength of symbol measured from the beginning of the quiet zone
(margin) adjacent to the start character to the end of the quiet zone
(margin) adjacent to a stop character.
SymbologyThe structural rules and conventions for representing data within a
particular bar code type (e.g. UPC/EAN, Code 39, PDF417, etc.).
TFTP(Trivial File Transfer Protocol) A version of the TCP/IP FTP (File
Transfer Protocol) protocol that has no directory or password
capability. It is the protocol used for upgrading firmware,
downloading software and remote booting of diskless devices.
ToleranceAllowable deviation from the nominal bar or space width.
Transmission Control Protocol/Internet Protocol See TCP/IP.
Trivial File Transfer ProtocolSee TFTP.
TSRSee Terminate and Stay Resident.
UPCUniversal Product Code. A relatively complex numeric symbology.
Each character consists of two bars and two spaces, each of which
is any of four widths. The standard symbology for retail food
packages in the United States.
Visible Laser Diode (VLD)A solid state device which produces visible laser light.
Warm BootA warm boot restarts the mobile computer by closing all running
programs. All data that is not saved to flash memory is lost.
We’d like to know what you think about this Manual. Please take a moment to fill out this questionnaire and fax this form
to: (631) 738-3318, or mail to:
Symbol Technologies, Inc.
One Symbol Plaza M/S B-4
Holtsville, NY 11742-1300
Attention: Technical Publications Manager
IMPORTANT: If you need product support, please call the appropriate customer support number provided. Unfortunately,
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Symbol Technologies, Inc.
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http://www.symbol.com
72-69840-01 Rev. A
April 2005
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